Accounts Receivable Supervisor Resume Samples

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RK
R Kovacek
Riley
Kovacek
7034 Evan Village
Boston
MA
+1 (555) 404 5877
7034 Evan Village
Boston
MA
Phone
p +1 (555) 404 5877
Experience Experience
04/2014 present
Detroit, MI
Accounts Receivable Supervisor Temporary
Detroit, MI
Accounts Receivable Supervisor Temporary
04/2014 present
Detroit, MI
Accounts Receivable Supervisor Temporary
04/2014 present
  • Provide support for quarterly and yearly audits (i. e. Ernst & Young, Richter (BOA), Tiger, etc.)
  • Works under pressure and prioritize tasks and deadlines accordingly
  • Coordinate with various Departments (i.e. Accounting, Finance, I/T, Customer Service, Supply Chain, etc.) to help resolve and clarify systematic issues
  • Issuance of debit memos for non-merchandise rebilling (i.e., store concept’s architectural fees, marketing, and licensing rebilling, samples, affiliate chargeback, etc.)
  • Backup up A/R for the following: Issuance of Credit memos for non-merchandise, settle and reconcile daily credit card transactions, apply cash, chargeback, Flash Report, Remote Deposits, Lily’s deposit notification, and Kronos approval and adjustments
  • Weekly meeting to update status of Cash Projection, I/T issues, training of staff, etc
  • Reconcile A/R posted cash receipts for Bank of America with the Corporate Accounting’s General Ledger
03/2008 10/2013
Boston, MA
Accounts Receivable Supervisor, CBO
Boston, MA
Accounts Receivable Supervisor, CBO
03/2008 10/2013
Boston, MA
Accounts Receivable Supervisor, CBO
03/2008 10/2013
  • Identify process improvements, recommend and implement changes to improve ERP systems, workflow processes and individual performance
  • Assist in establishing goals, objectives and timelines for the collections team, and report measurement to management on a regular basis
  • Under the direction of the A/R Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
  • Assist the AR Manager with quarterly reviews, one-on-ones and mentoring and developing the billings staff
  • Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
  • Supervise, coach, and provide day to day work direction to employees and contractors to maximize productivity and teamwork
  • Attract and develop a team to manage the start-up and transition phase. And then mature the team into a high performance group over time
02/2002 09/2007
Houston, TX
Accounts Receivable Supervisor
Houston, TX
Accounts Receivable Supervisor
02/2002 09/2007
Houston, TX
Accounts Receivable Supervisor
02/2002 09/2007
  • Complete annual performance reviews for employees and provide timely feedback
  • Assist Collections Manager with monthly DSO calculation and help to identify reasons for fluctuations
  • Encourages and assists staff in developing more efficient and effective processes
  • Establish individual collector goals and manage to quarterly cash goals
  • Make recommendations to improve quality of invoicing and collection procedures
  • Develop, implement and report on department metrics and key performance indicators, while reporting status and progress to Controller
  • Work cross- functionally to ensure end-to-end processes work within the assigned region or sites
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
University of Kentucky
Bachelor’s Degree in Accounting
Skills Skills
  • Able to demonstrate strong leadership skills and the ability to assume increasing responsibilities in a rapidly-changing environment
  • Strong reasoning ability with excellent problem solving skills
  • Intermediate knowledge of Excel to include creation of pivot tables, V-Lookups, graphs and other complex formulas
  • Ability to perform a volume of numerical detail work with speed and accuracy, to make mathematical computations with and without mechanical assistance
  • Have knowledge of credit limits and be able to assess credit worthiness
  • Ability to develop strong working relationships with internal and external customers
  • Ability to adapt to rapidly changing business circumstance and have the ability to thrive in a constantly changing business environment
  • Good interpersonal and organizations skills and attention to detail
  • Highly organized process leader that is detailed oriented
  • Strong analytical skills and attention to detail
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14 Accounts Receivable Supervisor resume templates

1

Accounts Receivable Supervisor Resume Examples & Samples

  • Part of Fully AAT qualified
  • Oracle or other in house system experience
  • SharePoint experience (preferable but not essential)
  • Accounts Receivable experience
2

Accounts Receivable Supervisor Resume Examples & Samples

  • Ensuring Cash Application and Invoice correction accuracy, Customer collection activities are performed as required, and compliance of corporate policies and SOX
  • Supervisor will develop, guide, train and monitor the team, ensure corporate expectations are met regularly, participate in employee hiring, and complete performance evaluations
  • Identify process improvements, recommend and implement changes to improve ERP systems, workflow processes and individual performance
  • Maintain weekly review and reporting of Customer Agings and Cash Collections, provide data for weekly cash forecast
  • Maintain Credit analysis for customers, determine credit holds, credit limits, and customer terms; communicate corporate policies to appropriate parties
  • Lead for month end AR process; close AR, complete Customer aging and Cash Receipt reports, ensure Distributor accounts are cleared monthly and reporting is completed as needed, perform accruals, journal entries and account reconciliations
  • Manage the Customer Rebill process; review and approve Credit/Rebill forms, manage workload for AR Specialists and training the Customer Service team on correction of invoicing issues
  • Manage escalated complex issues related to AR, Credit and Collections, including customer credit accounts, terms review, bad debt risks and analyzing market trends, etc
  • Other ad hoc projects and/or reporting as needed
  • 2+ years prior Team Lead or Supervisor experience
  • 4 year degree in Accounting, Finance or Business
  • 5+ years progressive accounts receivable experience
  • Outstanding analytical skills
  • Proficient in Microsoft Excel and Word
  • Ability to work and communicate with all levels of employees
  • Ability to exercise discretion and independent judgment when necessary
  • Ability to establish and maintain effective working relationships by developing a high level of credibility and trust with customers and sales team
  • Great Plains and/or JD Edwards experience a plus
3

Accounts Receivable Supervisor Resume Examples & Samples

  • Provide daily supervision to the A/R staff
  • Communicate performance expectations to the A/R staff, and address performance issues as needed
  • Conduct weekly review of customer accounts with Credit Manager
  • Troubleshoot slow-paying customer accounts
  • Monitor communications between A/R staff and customers
  • Ensure all customer concerns and complaints are appropriately addressed and resolved in a timely manner
  • Monitor and release blocked invoices / billing errors
  • Assist with processing month-end close (i.e., Cash Receipts Reconciliation, Cash Discount Accrual, and Customer Account Clearings)
  • Minimum of three years previous credit and collections experience, preferably in a corporate environment
  • Supervisory experience strongly preferred
4

Accounts Receivable Supervisor Resume Examples & Samples

  • Responsible for timely and accurate billings throughout the month
  • Proactively manage customer billing inquires and ensure there is timely research and resolution
  • Assist with the preparation of management reports including billings analysis and metrics
  • Resolve internal inquiries from Account Management and Sales Representatives
  • Research, review, and approve invoice exceptions and credit memos/refunds
  • Research and resolve credit card transaction inquiries directly with credit card processor as needed
  • Responsible for reconciliation of auto created check invoices and ensuring exceptions are identified and resolved
  • Assist with building efficiencies in AR processes and procedures through automation and process reengineering
  • Responsible for ensuring all AR transactions are completed in a timely manner
  • Assist with month end close process
  • Assist Collections team with billing discrepancies
  • Assist the AR Manager with quarterly reviews, one-on-ones and mentoring and developing the billings staff
  • Review staff workload and modify as necessary
  • Coordinate and provide both staff and inter-department training of policies and procedures
  • Document AR processes and create and maintain desktop procedures
  • Complete or assist with related special projects, as required
  • Participate in continuing education and training as required
5

Accounts Receivable Supervisor Resume Examples & Samples

  • 5+ years of experience working with Adjustments
  • Working knowledge of JDA / JDE
  • Solid mathematical skills
6

Accounts Receivable Supervisor Resume Examples & Samples

  • Monitor workflow and staff productivity, including compliance with company and departmental policies and procedures
  • Understand and ensure adherence to all applicable SOX controls
  • Ensure all work supports the timely and accurate closing of financial period ends
  • Generate and/or review the publish scheduled aging and analytics reports to appropriate personnel
  • Monitor bad debt write offs to include managing relationships with outside collection agencies
  • Calculate allowance entries
  • Assign accounts to AR staff for collection
  • Review balance sheet account reconciliations
  • Review departmental journal entries
  • Review and publish monthly KPI package
  • Ability to work independently and make sound business decisions
  • Ability to research and analyze financial and statistical data and communicate trends
  • Proficiency with Microsoft Office software, must have GL software experience
  • Collections experience
7

Accounts Receivable Supervisor Resume Examples & Samples

  • Assist in the managing the daily operations for credit, collections and cash applications
  • Develop processes and procedures for evaluating customer financials and setting or changing credit limits
  • Pull and evaluate business credit reports. Lead communications with sales team on recommended credit limits
  • Assist team with specific outstanding accounts that are unresolved and need additional assistance
  • Review credit and collection reports to evaluate effectiveness of current policies and procedures
  • Under the direction of the A/R Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
  • Supervise assigned AR Aging and daily, weekly and monthly work goals and priorities for team members as directed by the A/R Manager. Lead aging reviews
  • Perform review of assigned team members work product and ensure compliance with department policy and procedure and compliance to supplier contracts
  • Analyze and interpret rebate and marketing agreements back to the financial data supporting the payment of those programs
  • Perform basic financial analysis to ensure Rebate and Marketing program contracts are billing correctly and documented
  • Review rebate transactions and adjustments for reasonableness and accuracy, and follow up on any problems and errors in billing
  • Resolve collection issues and address more complex program issues
  • Foster a strong customer service relationship with the sales department
  • Prepare final sales commission payments. Ensures supporting data is accurate, current and complete
  • Responsible for commission’s calculations and for reconciling commission checks to settlement statements
  • Plays a key role in general process improvements and process documentation for all facets of the billing cycle from order to the collection of the dollars
  • Assist A/R Manager with identifying trends and areas that require improvement with the billing cycle processes
  • Understands the functional aspects and data management tools of SAP necessary to operate at all levels within area of responsibility. Develop expertise at all levels of credit, collections and cash apps
  • Updates job knowledge by participating in educational opportunities
  • Applicant must have strong accounting knowledge with an understanding in US GAAP
  • Ability to interact with variety of personnel
  • Excellent organization & prioritization skills are a must
  • Strong and effective interpersonal skills. Display leadership and team-building skills, self-confidence, motivation, and decisiveness
  • Ability to organize, coordinate and direct the department’s efforts
  • Excellent oral and written communication skills. Must be able to present themselves over the phone
  • Ability to work independently in a fast paced and high volume environment with emphasis on accuracy & timeliness
  • Ability to establish and maintain a cooperative and effective working environment
  • Strong analytical and math skills
8

Accounts Receivable Supervisor Resume Examples & Samples

  • Credit risk assessment
  • Deduction management
  • Collection and cash application
  • Month End and Reporting
  • Effective management of client accounts
  • Managing deadlines and ensuring invoices and credit notes are on time
  • Coach team memebers and encourage learning in the workplace
  • Understand current procedures and implement any enhancements
  • Meet regularly with team members
9

Accounts Receivable Supervisor Temporary Resume Examples & Samples

  • Prepares Accounts Receivable Cash Projection report to Senior Management to assist in cash flow planning and forecast. This comprises analysis of the A/R aging, bookings, future markdown and allowance schedule, and client’s online trial balance. Also work with account collectors for wire commitments, check-in-transit, and anticipated payments
  • Balance A/R month-end reports to close the respective month. This encompasses sales, collections, credits, journal entry debit and credits, write-offs, aging, and so forth
  • Prepare the A/R portion of the Borrowing Base Certificate (BBC) report both weekly and monthly including roll-forward reports, customer concentrations, contras, cross aging, etc. Also analyze variance as requested
  • Review advertising chargeback for Contra accounts to offset with AP. Provide and monitor advertising chargeback and credit memos to Corporate Accounting and A/P to offset and reconcile
  • Organize and prepare the Open Markdown Allowance report and support and generate Additional Reserves monthly
  • Monitor ACS cash receipts and postings
  • Reconcile A/R posted cash receipts for Bank of America with the Corporate Accounting’s General Ledger
  • Provide support for quarterly and yearly audits (i. e. Ernst & Young, Richter (BOA), Tiger, etc.)
  • Coordinate with various Departments (i.e. Accounting, Finance, I/T, Customer Service, Supply Chain, etc.) to help resolve and clarify systematic issues
  • Issuance of debit memos for non-merchandise rebilling (i.e., store concept’s architectural fees, marketing, and licensing rebilling, samples, affiliate chargeback, etc.)
  • Prepare the Monthly and YTD Chargeback Analysis Report
  • Backup up A/R for the following: Issuance of Credit memos for non-merchandise, settle and reconcile daily credit card transactions, apply cash, chargeback, Flash Report, Remote Deposits, Lily’s deposit notification, and Kronos approval and adjustments
  • Places department’s monthly order of supplies
  • Weekly meeting to update status of Cash Projection, I/T issues, training of staff, etc
  • Assist in special projects as directed by Accounts Receivable Manager
10

Accounts Receivable Supervisor Resume Examples & Samples

  • 5 years of prior Accounts Receivable experience, preferably with a service organization
  • Proficient Excel skills
  • Works well under pressure
  • Prior experience in a multi-company environment-international experience
11

Accounts Receivable Supervisor Resume Examples & Samples

  • Manage accounts receivable staff members within the family healthcare services and family home hospice units
  • All billing activities for these two areas
  • 3 years Supervisory experience in the medical billing field
  • 7 years’ experience in the medical billing field in any position level
  • Proficient in EXCEL, WORD, and other Micro Soft applications
  • 10 key efficient
  • Excellent Oral and Written communication skills
  • 3 or more years in ICD-9, ICD10, CPT, HCPCS coding experience
  • Certified coder
  • Experience with Medicare and Medicaid
12

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervise assigned operational functions within the department consistent with the strategic plan
  • Provide training; coaching; performance feedback, recommending and administering discipline, and scheduling
  • Creates a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
  • Provides ideas and suggestions for new processes, services and technology to ensure MGM Resorts’ competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
  • Maintain and coordinate communication tools and ensure that users are properly trained
  • Build relationships with property operations department personnel
  • Maintain all accounting records and practices adhere to MGM Resorts International accounting policies and remain standard across all business units
  • Develop and maintain effective communication and excellent relationships with internal customers
  • Manage the allocation of resources, performance and any competing priorities and/or requirements to meet internal customer expectations and service levels
  • Complete timely financial close. Ensure accuracy of all closing entries in accordance with GAAP
  • Determine work procedures and identify potential improvements to work-flow involved in posting, summarizing, verifying, recording, balancing, reviewing, and correcting transactions
  • At least 2 years of specific account receivables experience or equivalent
  • Ability to work in a high stress fast paced environment managing multiple tasks, projects and personnel simultaneously
  • Ability to work with all levels of management, including executives and key business stakeholders
  • Ability and desire to participate in implementing innovative ideas, projects and business solutions
  • Ability to prepare and review general ledger account reconciliations
  • Ability to prioritize conflicting duties
  • Energetic go-getter with focus on continuous process improvements including presenting new ideas
  • Flexibility and ability to work within a fast growth environment with changing priorities
  • Leadership skills with the ability and desire to effectively contribute to a high performance team
  • Must possess excellent communication skills and demonstrate ability to resolve situations in a professional manner
  • Strong team player that has a direct approach and is solution oriented
  • Must have proficiency in Microsoft Word, Excel, PowerPoint and Microsoft Outlook
13

Accounts Receivable Supervisor Resume Examples & Samples

  • Ensure compliance with established corporate policies and procedures with regard to all aspects of the Accounts Receivable and Collections processes
  • Prepare lead schedules and other audit support as required for both the internal audit and the quarterly and annual corporate audit processes
  • Serve as the Process Owner of accounts receivable and cash collection SOX narratives
  • Ensure that appropriate controls are in-place and monitored for effectiveness and overall efficiency and identify risk areas and take appropriate action to mitigate the exposure with the expectation of no significant deficiencies or material weaknesses for internal or external audits
  • Ensure all related account reconciliations are prepared timely and accurately, submitted for review in accordance with the monthly close calendar to ensure the integrity of the corporate financial records
  • Serve in a leadership capacity to identify system and process improvements and enhancements to establish work standards, develop objectives and design/maintain effective workflows and operating procedures
  • Bachelor’s Degree in Business Administration, Accounting, Finance or related field or minimum of 5 years related experience in a functional management role
  • Knowledge of rules and regulations relating to customer credit, the procedural and legal aspects of collections
  • Working knowledge of Generally Accepted Accounting Principles
  • Excellent written and verbal communication skills demonstrating diplomacy, professionalism, ability to negotiate positive outcomes both internally and externally
  • Analytical skills and attention to detail necessary to effectively analyze data and create meaningful, understandable reports and metrics
  • Strong project management, analytical and research skills with a demonstrated ability to drive projects from inception through completion and increase efficiency of existing processes
  • Demonstrate excellent organizational skills necessary to prioritize and complete multiple tasks and effectively handle tight deadlines to ensure all accounts receivable and payroll documentation is organized and filed on a timely basis
  • Ability to perform in a fast-paced, collaborative, high volume, growth oriented work environment
  • Proficient with the Microsoft Office Suite
14

Accounts Receivable Supervisor Resume Examples & Samples

  • Generate and mail statements for the ongoing clients by the 10th day after closing of the month
  • Generate and mail statements for other Swissotel properties by the 10th day after closing for settlement prior the month end
  • Generate and mail statements for temporary or miscellaneous accounts within 3 days for transfer to Opera A/R
  • Allocation of the same on a daily basis
  • Through physical inventory, insure that all accounts of the month end aging are present with supporting documents
  • Make initial collection call in corporate accounts that are 30 days old. Inform Credit Manager of suspected problems on accounts that have paid short term or out of sequence
  • Respond to guest inquiries within 24 hour period
  • Refund credit balances 10 business days after deposit
  • Post accounts receivable payments to appropriate accounts in the Opera System
  • Post advance deposits for individual travelers in the Opera System
  • Follow up on correspondence received with short payments to ensure resolving open issues
  • Post miscellaneous receipts to appropriate revenues/general ledger
  • Communicate with Sales Managers pertaining to problems concerning adjustments on their accounts to resolve disputes and speed up collection
15

Accounts Receivable Supervisor Resume Examples & Samples

  • Provide each Accounts Receivable Specialist with the proper training, job skills, and knowledge necessary to perform their daily tasks
  • Assess workloads to determine an equal distribution of work and identify when additional or less staff is required, identify opportunities for process improvements, and document general processes for training and new hires
  • Ensure all deadlines are met and all employees are complying with JLL procedures
  • Establish internal controls and procedures to protect the assets of the company and determine new controls or procedures that address the growth of the company
  • Interact on a regular basis with upper management and other internal customer departments to integrate solutions that meet the company's goals both financially and operationally
  • Prepare and/or oversee account reconciliations, disaster recovery planning, and month-end closing deadlines
  • Bachelor’s Degree or Advanced education with some accounting coursework or equivalent
  • Experience in a multi-location company preferred but not required
  • 5+ years’ experience of accounts receivable processing
  • Demonstrate experience with project management and process improvement
  • Proven systems integration experience including planning, evaluation and implementation
  • The ability to multi-task and willingness to learn new skills
  • Team oriented person who can focus both on the details and the "big picture"
  • Proven results oriented goals with a proactive management style to implement new processes
  • The ability to deal effectively in a rapidly changing organization
  • Proficiency with EXCEL, Word, and PeopleSoft
16

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervise, coach, and provide day to day work direction to employees and contractors to maximize productivity and teamwork
  • Bachelor’s degree in Accounting/Finance
  • 4+ year’s credit and collection experience preferably in a manufacturing environment
  • 2+ years in a leadership role supervising the work of others
  • Preferred National Association of Credit Management (NACM) certification and seeking CBA, CBF or CCE certification levels
  • Knowledge and understanding of accounting and bookkeeping procedures including financial statement analysis
  • Knowledge of change management and process improvement concepts/methods along with the flexibility and adaptability to accept, support, and deploy new processes in a changing business environment
  • Skills in attention to detail and accuracy
  • Demonstrated skill in using judgment while making sound and accurate decisions
  • Skill in using personal computers including Microsoft Office Word, Excel and Outlook along with A/R-Credit and Collection operating systems; knowledge of JD Edwards Software and Get Paid credit and collection software preferred
  • Demonstrated skill in identifying root causes of escalated problems/issues by asking probing questions and the ability to develop recommendations for resolution
  • Skill and proven experience pursuing tasks with energy, drive and follow through, especially in the face of resistance or setbacks
  • Demonstrated ability to utilize strong written and verbal communication skills, with the ability to interface with people at all levels within the organization and outside the organization
  • Ability to demonstrate an attitude that makes a positive difference, take extra efforts to improve knowledge and skills to be the best in the profession. Adheres to the highest level of professionalism by demonstrating honesty and integrity
  • Ability to assist management in developing appropriate strategies for improving the efficiency and effectiveness of the Credit department
  • Ability to plan, organize, and prioritize time/workload and delegate work in order to accomplish tasks and meet deadlines
  • Ability to ensure compliance with internal policies and controls, and with external regulations
  • Ability to ensure adherence to credit policies to maintain effective controls to safeguard company assets
  • Ability to drive key metric performance with analysis and strategic initiative that increases efficiency, and eliminates redundancy
  • Ability to build and maintain effective work relationships internally and externally (customers, suppliers, etc.)
  • Ability to negotiate by collaborating with others to arrive at a conclusion using compromise, persuasion, influence, rationale, and diplomacy
  • Ability to effectively runs meetings and drive for results according to timelines given
  • Demonstrated ability to operate in ambiguous environments and limited supervision
  • Ability to foster a collaborative team environment with open communication, identifying problems and establishing resolutions
  • Ability to adapt to rapidly changing business circumstance and have the ability to thrive in a constantly changing business environment
17

Accounts Receivable Supervisor Resume Examples & Samples

  • Development of the Finance Team and other roles that may interact with financial processes to help provide the hotel with a multi-skilled Team
  • Execute on tasks/requests as instructed by the Finance Manager and/or General Manager
  • High-level of attention to detail and accuracy
  • Relevant degree, in Accounting or related business discipline, from an academic institution
18

Accounts Receivable Supervisor Resume Examples & Samples

  • Ability to work independently, prioritize work flow and be the primary point of contact in the AR Manager's absence
  • Follow up on, collect and allocate payments
  • Carry out collection and reporting activities according to specific deadlines
  • Perform account reconciliations
  • Monitor customer account details for non-payments, delayed payments and other irregularities
  • Reconciliation of daily clients receipts
  • Research and resolve payment discrepancies
  • Generate aging analysis
  • Review AR aging to ensure compliance
  • Maintain accounts receivable customer files and records
  • Process credit card payments as needed
  • Investigate and resolve customer queries
  • Process adjustments / credit memos
  • Develop a recovery system and initiate collection efforts
  • Communicate with customers via phone, email, mail or personally
  • Have knowledge of credit limits and be able to assess credit worthiness
  • Ability to handle high volume and competing priorities
  • Assist with month-end closing
  • Available to monitor and respond to on-call requests on a rotational basis
  • Work additional hours as necessary during busy periods
  • Internal/External customer service experience
  • Bachelor's degree in Business, Finance, Accounting or related field
  • 5 years of Accounts Receivable team supervision
  • Advanced knowledge of accounts receivable and Collection of delinquent accounts
  • Proficient in Microsoft Office applications / Advanced Excel user
  • Knowledge of office administration and procedures
  • Knowledge of liens and contracts a plus
19

Accounts Receivable Supervisor Resume Examples & Samples

  • Attract and develop a team to manage the start-up and transition phase. And then mature the team into a high performance group over time
  • Supervise a team of 6-10 accounts receivable professionals in day to day work
  • Help develop a group environment and culture that supports the attraction and retention of quality talent
  • Ensure a quality and timely on-boarding and transition of work from US and EU sites into the Shared Service Center
  • Responsible for balancing workload and ensuring KPI targets are met for the team
  • Work cross- functionally to ensure end-to-end processes work within the assigned region or sites
  • Maintain a good relationship with site leadership and sales to ensure the highest service level
  • Supervise a team for the following processes or subset of Collections Process, Cash Application, Dispute Management, credit limits and customer master records
  • Bachelor's Degree required, finance degree or business degree preferred
  • At least 1-3 years’ experience is required in a Supervisor/ Team Leader role at a multinational company
  • SAP or Oracle experience preferred
  • Excellent verbal and written communication and negotiation skills in English; third language skill is a plus
20

Accounts Receivable Supervisor Resume Examples & Samples

  • Post and prepare billings for seminar, meetings, functions for Guests or corporate accounts
  • Ensure the accuracy of all charges and credits to the various accounts
  • Follow up on all overdue accounts
  • Manage account inquiries and disputes
  • Balance all accounts on a daily, weekly, and monthly basis
  • Develop skills inside and outside of financial roles to help provide the hotel with a multi-skilled team
  • A passion for providing great service
  • Proficiency with computers and computer programs, including Microsoft
21

Accounts Receivable Supervisor Resume Examples & Samples

  • High School Diploma or GED required. Bachelor’s degree in Business or Accounting preferred
  • Prior experience leading an accounts receivable team preferred
  • Advanced Microsoft program (Excel, Pivot Tables, Word, Email (Corporate Email), Internet/Intranet) and credit management software applications skills required
  • Working knowledge of accounting, credit, collections, banking and finance functions
  • Prior experience analyzing financial data
22

Accounts Receivable Supervisor Resume Examples & Samples

  • Motivate and Lead the Collections team to meet monthly collection goals
  • Assist collectors in the evaluation delinquent accounts and assist in securing payment
  • Monitor on a continued basis all delinquent accounts through resolution
  • Complete monthly write offs as approved
  • Monitor and update the DND list and coordinate with Customer Care to service accounts that have been released from credit hold
  • Request and follow up on credits on open balances as needed
  • Monthly monitoring of past due balances on all accounts over 90 days past due
  • Properly handle returned mail
  • Create, implement and update SOP procedures for A/R department
  • Provide necessary training to the department as needed
  • Monitor and assure work flows established by Management are working, report problems, make suggestions to improve and help to maintain the workflow
  • Effectively present information and respond to questions from employees and/or customers
  • Provide monthly reports to indicate the efficiency of the department and the collection efforts
  • Provide support to the Cash Applications team
  • Primary contact with the Credit Card processing company
  • Minimize overtime needs through increased efficiencies
  • Maintain SOX compliance efforts within the department
  • Work on special projects
  • Other duties as assigned
  • High school diploma or general education degree (GED), Associates degree is strongly preferred
  • 2-4 years commercial collection experience or equivalent combination of education and experience
  • Good interpersonal and organizations skills and attention to detail
  • Ability to perform a volume of numerical detail work with speed and accuracy, to make mathematical computations with and without mechanical assistance
  • Able to demonstrate strong leadership skills and the ability to assume increasing responsibilities in a rapidly-changing environment
  • Must be able to work overtime when necessary
  • Frequent sitting, bending up to 90%
  • Occasional lifting up to 20 lbs
  • Ability to read, speak, write, spell and understand the English language
23

Accounts Receivable Supervisor Resume Examples & Samples

  • Assist management with meetings with key payers to discuss reimbursement issues and payer publication notices affecting claims processing changes
  • Ensure daily reconciliation of electronic claim files
  • Maintain productivity and quality standards of all PFS functions
  • Review accounts receivable adjustments for accuracy and submit adjustment requests as defined by departmental policies and procedures for upper management approval
  • Maintain compliance with government reimbursement programs
  • Suggest changes to department policies and procedures as appropriate
  • Work with management to complete disciplinary action as required
  • Work with the Training and Education department to develop and deploy training for new employees and provide ongoing training as needed
  • Complete annual performance reviews for employees and provide timely feedback
  • Develop and maintain “super user” capabilities in technology applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department
  • Comply with and adhere to all regulatory compliance areas, policies and procedures (including HIPAA and PCI compliance requirements), and "leading practices"
  • Liaise appropriately with peers across the organization; work with Intake and Analytics department to communicate trends and suggest process improvements to revenue cycle
24

Accounts Receivable Supervisor Resume Examples & Samples

  • Assign payors; monitor and review staff to insure effective and efficient productivity
  • Insure that all variances are done in a timely manner
  • Liaise with other Supervisors within BRS regarding billing workflow
  • Manage workflow and quality of A/R work outsourced
  • Oversee denial analysis and appeal process
  • Negotiate payor settlements
  • Hire and perform on-going training of team members
  • Perform annual staff evaluations and conduct counseling and disciplinary action, as needed
  • Ability to manage and motivate staff
  • Understanding of Medical Billing, coding, Accounts/Receivable, EOB’s, etc
  • Aptitude to handle multiple priorities and projects simultaneously
  • High school diploma, Bachelor’s degree preferred
  • 5 years medical billing and Accounts Receivable experience
  • 2 years or more of prior supervisor experience
25

Accounts Receivable Supervisor / Manager Resume Examples & Samples

  • Reconcile and balance cash daily
  • Monitors the work of a team of accounts receivable clerks that verify and apply payments received and note deductions on accounts
  • Insure implementation of proper controls and maintain accuracy of accounts receivable system. Review, research and correct errors. Ensure requirements and procedures for service, volume and efficiency are met
  • Review and post Payment Journals that consist of lockbox deposits, wires, ACH payments, and credit card payments
  • Accounts Receivable Supervisor/Manager Posts and reconciles AR related General Ledger Journal Entries
  • Researches discrepancies or missing payments
  • Answer customer invoicing inquiries and contact other departments and/or outside agencies to resolve problems or customer disputes
  • Assist with annual audit providing information and reports to internal/external auditors
  • Supervises the accounts receivable staff, including hiring, training, employee relations and the scheduling and distribution of work load
  • Compile data in an effort to understand, document and identify solutions for deficiencies in our current cash applications processes and systems
  • Perform monthly close process
26

Accounts Receivable Supervisor Resume Examples & Samples

  • SAP Software Knowledge
  • Some Accounting Knowledge
  • Math Skills
  • Strong Eye for Detail
  • Ability to Effectively Communicate with Customers &Reps
  • Ability to Work Independently
  • Excellent Customer Service Skills
  • Good Organizational Skills
27

Accounts Receivable Supervisor Resume Examples & Samples

  • Review customer accounts and correspond with consumers and businesses regarding past due invoices and over/short payments via emails, letters and telephone calls
  • Assess and refine workload of AR team and apportion responsibilities for greater efficiency
  • Supervises staff on day to day cash posting
  • Monitors and ensures all AR questions are addressed in a timely manner (AR Mailbox)
  • Apply cash to customers’ accounts. Process refunds (to credit cards or via check) as needed
  • Create credit/debit memos to correct invoices already billed as requested
  • Work with Customer Service (refunds, disputes and general information) and Patient Billing (for insurance payments) and Quality (returns)
  • Bachelor degree in Accounting or related field preferred
  • 5+ years or progressive experience
  • Supervision experience preferred
  • Experience with healthcare reimbursement preferred
28

Accounts Receivable Supervisor Resume Examples & Samples

  • Responsible for coaching and training Billing team members
  • Mentor Billing team on specialized billing issues
  • Documentation and enhance the monthly financial close and review process
  • Create a usable policy and procedure manual for internal processes
  • Review aging details, monitor allowance for bad debt reserve and write offs with Collection Coordinators
  • Complete monthly journal entries as needed
  • Resolve payment issues with clients as well as negotiate payment plans for delinquent accounts
  • Manage full cycle billing for high profile clients and reconcile high volume client accounts to provide explanations on all receivable inquiries
  • Assist in monthly discussions on billing issues and revenue recognition with Sr. Director and Accounting
  • Perform department metrics and provide feedback to Sr. Director
  • Assist with annual audit
  • Provide excellent customer service to both internal and external customers
  • Contribute to policy and process improvements
29

Accounts Receivable Supervisor / Manager Resume Examples & Samples

  • They will need to be experts on cash application as well as collections
  • Real working manager, applying cash and making collection calls as needed next to the clerks
  • Good service attitude with regard to customers and internal staff like station managers. (But also able to provide confident firmness when problems arise.) - Ability to learn new systems and help implement new processes
  • Experience with general journal corrections
  • Importing & exporting files
  • Daily management of 8 AR clerks
  • Expertise in Excel is a must
30

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervise the collections team's application of the company's credit and collection policies in a manner resulting in maximum sales, sound receivables and their prompt conversion into cash
  • Assist in establishing goals, objectives and timelines for the collections team, and report measurement to management on a regular basis
  • Review and ensure that all collection activity is recorded accurately and appropriately and in an easily accessible location, with sufficient clarity, while ensuring confidentiality of the collection history
  • Supervise the contacting of past-due customer accounts to resolve delinquent payment issues and ensure prompt payment is made by the customer
  • Work with collectors and customers to research and resolve credit issues or
  • 5-6 years of experience in Collection Operations, with a minimum of 2 years of experience in supervising, or leading a Collections team is required
31

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervise a team of AR Collectors
  • Work with Sales, Service, Maintenance Contract Group and the BU to resolve collection issues and disputes
  • Drive clear account status reporting to various BU constituencies that include weekly Accounts Receivable reports, metrics and analytics including the use of KPIs, stated SLAs, and other metrics
  • Team to properly research and provide an executive summary of account collections challenges clearly reporting status and progress
  • Establish individual collector goals and manage to quarterly cash goals
  • Assist in process improvements for collections team and resolution associated with receivables
  • Participate in the company monthly overdue account reviews and ensure overdue situations are properly summarized for efficient discussion of account credit exposure and bad debt reserve recommendation
  • Perform routine checks and balances including compliance to corporate policies and procedures
  • Maintain files and receivables documentation
  • Perform monthly reporting and analysis
  • Proactively identify and implement process improvements
  • Prepare and analyze all financial reports and develop models for key indicators
  • Supervisory experience, especially in the Account Receivable and collections field
  • Strong reasoning ability with excellent problem solving skills
  • Highly organized process leader that is detailed oriented
  • Collections experience including direct customer contact
  • High degree of integrity including ability to successfully deal with sensitive or confidential information
  • Ability to exhibit poise, composure and confidence when confronting stressful or high-pressure situations
  • Excellent verbal and written skills
32

Can-accounts Receivable Supervisor Resume Examples & Samples

  • Meets accounts receivable operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements
  • Review weekly AR aging with direct reports
  • Weekly AR reporting with thorough explanations of past due aging balances by customer account and providing resolution status on such balances
  • Negotiate payments plans and assist team members with account maintenance
  • Generate Monthly updates for reserve adjustment and review
  • Perform due diligence and recommend credit terms and limits on new and existing customers
  • Approving new customer set ups ensuring that all required documentation is received
  • Professional interaction with other internal department and intercompany associates
  • Participate in continuous improvement initiatives undertaken by the Accounting department
  • Continuous communication with management to keep them appraised of area activities and discuss any items of concern, and process improvements
  • Managing customer deductions, ensuring that the deductions are dealt with in a timely manner
  • Maintain close working relationship with the sales team to verify deductions and obtain appropriate sign offs
  • Understanding of EDI process of invoices
  • Develops and conducts training for A/R Reps to ensure effective customer service
  • Assists and supports related departments as required
  • Conducts performance appraisals. Provides suggestions for improved performance
  • Five years accounts receivable / credit experience and three years supervisory experience
  • Thorough understanding of credit and accounts receivable practices including hands on cash posting and collection calls
  • Five years experience in credit and collections
  • Superior spreadsheet skills and a good knowledge of Microsoft Excel
  • Excellent written and verbal communication skills are a must
  • Supervisory skills and experience are a must
  • Experience with large ERP systems
  • Detail oriented, ability to multitask and meet deadlines
33

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervises a team of employees to ensure all billing, cash application, collections are completed in a timely manner
  • Conducts on boarding and training for new employees and is actively engaged in skill development and performance management
  • Serves as the point of escalation for complex and/or ongoing AR risk and partners with internal stakeholders for resolution
  • Regularly reviews AR Aging statements and incites action on balances due past terms, ensures all invoicing in completed timely and all cash applications are applied by month end
  • Engages cross functional leadership in monthly meetings to ensure awareness of continuing issues and assignment of action items
  • Responds to customer requests (internal and external) in a prompt, professional and courteous manner. Exercises judgment in resolving service billing or pricing problems not resolved by A/R staff
  • Monitors daily staff performance through review of system generated reports and manual logs
  • Encourages and assists staff in developing more efficient and effective processes
  • Supports the field in resolving all cash related inquiries
  • Monitors the Aldon queue/ Salesforce and ensures timely disposition and resolution of tickets
  • Performs other job-related duties as assigned or apparent
  • Bachelor's degree in Accounting, Finance, IT or Business Management
  • Experience supervising clerical staff
  • 2 years of progressively responsible experience in an Accounts Receivable or Billing role
  • Intermediate knowledge of Excel to include creation of pivot tables, V-Lookups, graphs and other complex formulas
  • Strong oral and written communication skills required
  • Effective interpersonal communication across various levels of the organization and with external customers and vendors
  • Ability to manage multiple projects and meet deadlines
  • Ability to complete projects and assignments with minimal supervision
  • Strong motivational, coaching, and leadership skills
34

Accounts Receivable Supervisor Resume Examples & Samples

  • May supervise the processes of credit extension and collection of overdue accounts
  • Prepare daily, weekly and monthly reports in accordance with reporting calendars, ensuring that all reports are submitted on a timely basis
  • Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Catering, Sales, Reservations, Accounting, and Front Office
  • Communicating in a diverse environment
35

Accounts Receivable Supervisor Resume Examples & Samples

  • Assure timely collection of monies due to corporation
  • Assure timely and accurate invoicing
  • Manage cash application making sure all cash receipts are applied properly
  • Make recommendations to improve quality of invoicing and collection procedures
  • Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
  • AR Supervisor will be required to manage a team (8-10 people)
  • Organize the team, define their objectives & train and develop the team
  • Manage KPI’s
  • Manage Audit Request
  • Guarantee the information reliability and transparency
  • Ensure all account reconciliations are completed monthly
  • Identify root cause issues and work with team and BG to resolve
  • Experience in an automotive Shared Service Center
  • Must have a positive attitude and strong communication skills
  • Strong knowledge of accounting software; SAP required
  • Strong accounting understanding and analytical skills
  • Advanced Microsoft Excel skills
  • Strong team work
  • Capacity to be able to lead several projects at the same time
  • Must have 2-5 years of Accounts Receivable experience
  • Prefer 1-2 years of experience in Supervisor position
  • Bachelors degree in business or accounting, or applicable work experience required
  • Up to 10% travel
  • Commitment to the highest ethical standards and willingness to adhere to Faurecia’s Code of Ethics and Code of Management
36

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervision of Accounts Receivable staff ensuring all team members are properly trained and have the source documents needed to be successful
  • Develop, implement and report on department metrics and key performance indicators, while reporting status and progress to Controller
  • Hands on billing and accounts receivable functions for high end customers
  • Analyzing financial transactions and posting accounts receivable general ledger journal entries
  • Partnering with Controller for special projects and ad-hoc reporting
37

Accounts Receivable Supervisor Resume Examples & Samples

  • Provide direction, leadership, and training to the team on processes and controls
  • Post customer payments by recording cash, checks, and credit card transactions
  • Post revenues by verifying and entering transactions from lock box and local deposits
  • Update receivables by totaling unpaid invoices
  • Verify validity of account discrepancies by obtaining and investigating information from FSC, client accountants, customer service departments, and from customers
  • Resolve valid or authorized adjustments by preparing adjusting journal entries
  • Determine collections by examining customer contracts, communicating with client accountants, and coordinating contact with collections department
  • Summarize receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing aging report
  • Calculate and analyze bad debt allowance
  • Protect organization's value by keeping information confidential
  • Update job knowledge by participating in educational opportunities
  • Ensure an accurate and timely monthly, quarterly, and year-end close
  • Make recommendations for developing and improving accounting processes
  • Respond to inquiries regarding special financial reporting requests
38

Accounts Receivable Supervisor Resume Examples & Samples

  • Requires a Bachelor's in Business with some course work in Financial Analysis or equivalent experience required
  • Requires 3-5 years collection and customer service experience
  • Must possess extremely good communication skills, both verbal and written
  • Must demonstrate proactive ownership of collection issues managing it to a successful completion
  • An excellent background in collections, operated in a multi-site environment is essential as in understanding of sophisticated systems solutions
  • Knowledge of the following systems and applications is helpful
39

Accounts Receivable Supervisor Resume Examples & Samples

  • Monitor Past due receivable analysis
  • ATB aging review analysis with AR Specialists
  • Generate Monthly updates of ATB and ATB Chain reports
  • Provide weekly Status report analysis and reporting
  • Negotiate payments plans and assist AR Specialists daily with account maintenance
  • Investigate and recommend credit terms and limits
  • Oversee New Store/ Expansion deal negotiations
  • Inter-company departmental liaison with special projects and issues related to the AR function as needed
  • Create reports and other tools for analyzing trends of various customer types, internal processes
  • Develop and maintain user documentation for system and operational processes and programs
  • Interact with other departments to address issues, requests and questions
  • Stays informed of changes in the accounts receivables field
  • Establishes and maintains effective communication and coordination with company personnel and management
  • Keeps management informed of area activities and of any significant concerns
  • Provides leadership through effective goal setting, delegation, and communication
  • Ensures personnel are well informed of policies and procedures
  • Discusses service areas needing improvement with management
  • Develops and conducts training to ensure effective customer service
  • Formulates and implements employee corrective actions as needed
  • Attends and participates in meetings as required
  • Maintains and projects the Company's professional reputation
  • Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved
  • Accounting duties are performed in accordance with established procedures and standards
  • Good communication and coordination exist with Company personnel. Assistance is provided as needed
  • Effective business relations exist with clients and external contacts
  • Management is appropriately informed of area activities
  • Decreased DSO, ATM aging and percentages of past due receivables
  • Thorough understanding of accounts receivable practices
  • Five years of accounts receivable experience and one year of supervisory experience
  • Strong trouble-shooting and problem solving skills
  • Service orientation and sincere willingness to assist others
  • Able to use PC, Microsoft Office Applications; Word, Excel, calculator, telephone, and related business equipment
  • Excellent communication and public relations abilities
40

Accounts Receivable Supervisor, CBO Resume Examples & Samples

  • Evaluates effectiveness of strategies by tracking payer key performance indicators and implementing corrective actions as necessary
  • Assists in implementing procedures to standardize and make efficient subordinate staff’s efforts
  • Assists in setting priorities to meet the organizations financial goals
  • Maintains good working knowledge of payer policies and procedures
  • Manages staff productivity to ensure staff stays in compliance with policies and procedures
  • Optimizes use of Epic APM system
  • Acquires and maintains a working knowledge of how best the Epic APM system can be utilized for data management. Maintains certification to use all applicable features in the Epic APM system
  • Ensures that all staff’s work is evaluated for quality on a regularly scheduled basis using the KPI/QRS documentation procedure. As a part of the process, evaluate staff compliance with established departmental procedures for managing accounts that involve multiple payers, utilization of standard and adhoc reports, problematic accounts, special accounts, and adjustments
  • Manage the High-Risk reporting process by ensuring the appropriate accounts are being tracked on the High Risk report and that the accounts are given priority focus until resolved by payment or denial from payer
  • Enforces and adheres to write-off policies when performing contractual and bad debt write-off adjustments
  • Ensures all staff’s required educational certifications/completions are in compliance
  • Utilizes internal controls and tracking mechanisms in accordance with CPUP and University Uniform Accounting Control Standards
  • Supervises a staff of 6-18
  • Minimum 3 years experience in healthcare accounts receivable
  • Must have at least 6 months experience managing projects or leading a team
  • Must possess in-depth knowledge of payer policies and procedures
  • Must be able to comprehend and interpret management reports
  • Knowledge of ICD and CPT coding needed
  • Knowledge of computerized billing systems, specifically Epic, preferred
  • Ability to use Microsoft Office Excel, Word and Outlook required
  • Microsoft Access skills preferred
41

Accounts Receivable Supervisor Resume Examples & Samples

  • Under the direction of the Earned Income Manager, supervise team of associates to include staffing, training, coaching, performance management and problem resolution
  • Supervise assigned Vendor AR Aging and daily, weekly and monthly work goals and priorities for team members as directed by the Earned Income Manager
  • Ensure timely processing of invoices and cash application by team members
  • Analyze and interpret supplier rebate and marketing agreements back to the supplier financial data supporting the payment of rebate and marketing programs
  • Perform basic financial analysis to ensure Rebate and Marketing program contracts are billing correctly in the performance tracking system
  • Elevate supplier contract payment issues, as needed and with approval
  • Foster a strong customer service relationship with the field staff, Corporate Category Managers and vendors in a shared service environment
  • Performs other related duties as assigned Performs other related duties as assigned
  • Associates or 2 year technical degree in Finance, Accounting or related area
  • 3-5 years of related experience including contract and collections experience
42

Accounts Receivable Supervisor Resume Examples & Samples

  • Monitor daily workload to ensure all items are worked and resolved in an accurate, timely fashion
  • Create detailed workflow documentation of the processes and procedures
  • Ensure timely notification to appropriate management and departments of potential write-offs
  • Maintain and create quality measures, departmental standards and service level agreements
  • Conduct assessment of job functions and purpose to ensure staff properly matched with their position
  • Develop, implement & promote staff education opportunities that offer professional development and skill enhancement
  • Responsible for staffing and training of assigned functional area
  • Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above
43

Accounts Receivable Supervisor Resume Examples & Samples

  • Direct premium invoicing, commissions and returns
  • Oversee collections process to ensure open balances, inquiries, service issues are followed up in a timely fashion
  • Manage AR aging and collection status reports and follow up with metrics to the Controller
  • Managing the AR Sub-ledger (journal entries) to ensure accuracy with GAAP
44

Accounts Receivable Supervisor Resume Examples & Samples

  • Meets accounts receivable financial standards by providing annual accounts receivable budget information; monitoring expenditures; identifying variances; implementing corrective actions
  • Supervise and coordinate daily operations of accounts receivable team, including training, assigning and coaching employees
  • Supervise accounts collection efforts; investigate circumstances of non-payment; negotiate and resolve conflicts
  • Updates receivables by coordinating and monitoring daily sales order processing and remittance transactions
  • Maintains financial security by adhering to internal accounting controls
  • Supports financial planning by forecasting cash
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks
  • Takes full responsibility for the accuracy of the Accounts Receivable Aging and ensuring the A/R team is actively managing and monitoring past due invoices
  • Works effectively with the Sales organization to notify applicable personnel regarding customer payment issues and provide needed assistance and documentation to support collection efforts
  • Monitors customer short pays and other remittance discrepancies and work with Sales and Senior Management to implement appropriate corrective measures to minimize future customer deductions
  • Keeps Senior Management informed regarding the status of the A/R aging
45

Accounts Receivable Supervisor Resume Examples & Samples

  • Candidates MUST HAVE direct supervisory experience
  • MUST HAVE experience working with insurance providers
  • Understanding of insurance claims processing including ICS-9, CPT, and HCPC codes. Also should have knowledge of UB-04 and 1500 claim forms
  • An Associates Degree is preferred
  • Proficiency in MS Office platforms
  • Ability to work well in a fast-paced environment
46

Accounts Receivable Supervisor Resume Examples & Samples

  • To manage a team of 2 credit controllers to prioritise and manage the debt collection across a broad billing stream including ticketing, promotions and venue settlements and a diverse business group including promotions, festivals and sponsorship
  • To conduct staff reviews and appraisals in line with HR policy
  • Weekly aged debt reviews with Financial Controller and Revenue & Banking Manager with concise and current collection status
  • Working alongside the legal department for collection of problematic balances and dealing with deeds of novation and completing receivership documentation
  • Identifying and reporting expected cash receipts for operational cashflow reporting
  • Identify operational barriers that hinder efficient performance by developing creative solutions to problems including the use of automation, procedure revisions and make appropriate recommendations to the Revenue & Banking Manager
  • Manage the sponsorship billing and collection in line with contractual terms and notify subsidiaries to invoice for business unit share in line with the accounting memorandum
  • Liaising regularly with the wider business including the Ticketing, Promotions, Sponsorship, Festivals teams and business unit Finance Managers along with other Intergroup businesses
  • Managing the reviewing of electronic invoice requisitions requested by the business ensuring purchase orders provided where necessary, correct customer and contact details have been selected, correct VAT codes have been used and nominal account coding is correct. Liaising with Corporate Accountant or Tax Director
  • Manage the processing of self-remitting customer receipts via electronic invoice requisition or via FTP
  • Review and upload of high volume trader billing to the AR subledger via FTP
  • Maintaining accurate customer records with inclusion of email contacts for auto invoice delivery
  • Ensure VAT numbers are recorded in the customer record for EU customers
  • Producing monthly reports of EU sales for inclusion in HMRC returns
  • Manage the applying of receipts daily to maintain accuracy of debtors ledger
  • Processing dummy documents to AR for foreign currency receipts
  • Run and distribute month end aged debt reports promptly for various businesses including show reports for promotions businesses
  • Propose debt provisions and raise month end journals
  • Preparation of monthly Accounts Receivable to General Ledger reconciliation
  • Undertake any other duties as requested by the Financial Controller or Revenue & Banking Manager
  • Initiative and self-motivation
  • Team player
  • Detailed and thorough approach
  • Strong customer awareness
  • Flexibility to meet deadlines
47

Accounts Receivable Supervisor Resume Examples & Samples

  • Assists associates in complex lockbox processing functions
  • Works independently within scope of job function
  • Distributes work to scanning clerks, and data entry clerks
  • Receives and processes complex remittances and invoice data in line with customer established procedures, and customer deadlines
48

Accounts Receivable Supervisor Resume Examples & Samples

  • Responsible for Distributor Sales Ledger
  • Cash posting and allocation of customer payments
  • Cash flow forecasting
  • Invoice query resolution/liaising with Customer Service & Logistics Team
  • Customer account set up
  • Monitoring and review of monthly cash and aged debt targets
  • Review orders on credit suspend prior to shipment
  • Carrying out regular one to ones with members of Credit Team
  • Holiday and sickness reporting
  • Appraisals and Goal Setting
  • Associate Personal Development Plans
  • Proven Credit Control and accounts payable experience working within a busy/fast paced Finance team
  • Able to organise and prioritise own workload and work to tight deadlines
  • Focused and positive ‘Can do’ attitude
  • IT skills - Excel (Vlookups/Pivot Tables), Word
  • Ability to develop and build good customer relations both internally and externally
  • Excellent numeracy and keyboard skills with high level of attention to detail
  • Experience in supervising a small team
49

Accounts Receivable Supervisor Resume Examples & Samples

  • Understand financial policies and reporting procedures, contract types and billing terms and conditions, job cost flow and indirect rate application
  • Supervise staff and provide guidance to subordinates to achieve goals in accordance with established policies
  • Make decisions regarding work prioritization and staffing assignments considering for the resulting financial impact
  • Ensure adherence to the AR policies and procedures
  • Establish plans and procedures for new assignments and participate in the development of Project Numbering Schemes and Work Breakdown Structures (WBS's) during Project Accountant led project set up meeting
  • Reconcile problems including conflict resolution, project structuring, billing projects that have been set up incorrectly, etc., and recommend possible resolution alternatives and refer to manager for approval
  • Ensure established methods and desktop procedures for billing in Legacy and Costpoint systems are followed
  • Supervise the preparation of accurate and timely invoices for government and commercial customers via Costpoint in accordance with Corporate Financial Instructions and Contract terms and conditions
  • Analyze invoices for accuracy
  • Generate AR Pending Report and Amounts on Hold Report in support of capital goals for DWC and DSO
  • Provide data and support for periodic Collection and Working Capital reviews
  • Responsible for supporting collections of aged receivables
  • Review and approve invoices as delegated per SOX requirement
  • Coordination between cash flow and closeouts within the GBS to ensure that common metrics are met
  • Manage/prepare accurate and timely invoices for unusually complex projects
  • Coordinate with PM, PC, Contracts, and Procurement to address upfront AR contract terms and resolve customer and
  • Bachelor’s Degree in business related field and 2+ years of finance / accounting related work experience. Additional years of relevant experience will be considered in lieu of Bachelor's degree
  • Must be able to multi-task in a fast paced environment which will require a flexible schedule
  • Must have strong working knowledge of Microsoft applications (Excel, Outlook, and Word)
  • Must be able to work well independently and as part of a team
  • Possess strong written and verbal communication skills
  • 2 years of supervisory experience desired
  • Deltek/Costpoint knowledge and experience strongly desired
  • Management leadership experience desired
50

Accounts Receivable Supervisor Resume Examples & Samples

  • Capitalizes on opportunities in billing, A/R, commission and other support systems to achieve best practice in the management of the accounts receivable assets
  • Communicates/works pro-actively with customers, customer Service, finance managers and sales leadership teams on pertinent accounts receivable issues
  • Answering internal requests and resolve customer queries
  • Compiles, analyzes and presents monthly accounts receivable reports of accounts
  • Develops and maintains key working relationships with clients to ensure proper billing/collections and any other related issues
  • Maintains and reconciles all month end reports and additional schedules as requested (Bad debt reserves, Bank reconciliations, AR reconciliation, Intercompany reporting, etc)
  • Manages staff including: coaching, performance management, salary planning and administration, training, succession planning and development, hiring and placement and disciplinary actions
  • Maximizes the use of available technology in order to improve collections
  • Supports scorecards creation, meaningful metrics, financial analysis and reporting as requested
  • Monitors and coordinates month end closing procedures within the required time frame
  • Monitoring the AR process, set priorities
  • Responsible for the billing, cash applications and collection process
  • Lean-continuous improvement of back office activities, strives for global process standardizing tools and working closely with peers
  • Maximizes use of human capital by creating flexibility, cross training based on the Shared Services model
  • Supports company Growth targets insourcing SSC activities
51

Accounts Receivable Supervisor Resume Examples & Samples

  • Distribution of daily workload to subordinates
  • Log and report weekly/monthly statistics
  • QC and Production
  • Calculate and prepare statistics for quarterly bonus
  • Calculation of biweekly employee time cards
  • Maintain monthly ½ day Friday schedule
  • Maintain 45 day out calendar for next step rescheduling
  • Review refund requests
  • Training of new employees
  • Perform 45, 60, 90 day and yearly employee evaluations
  • Educate team on procedural changes and updates
  • Maintain department procedural manual
  • Order and distribute team supplies
  • Counsel employees on employee issues as needed
  • Act as back-up for all departments job functions as needed
  • Set example for team in all areas that relate to job functions and Clinical Pathology Labs’ compliance policies and procedures
  • Assume supervisory responsibilities when needed due to absence of supervisor
  • Duties include but are not limited to the above mentioned responsibilities
52

Accounts Receivable Supervisor Resume Examples & Samples

  • 5+ years of experience accounts receivable processing,
  • Proficiency with Excel. Word and PeopleSoft
  • Advanced Excel capabilities
53

Accounts Receivable Supervisor Resume Examples & Samples

  • 4 years of experience in lieu of degree
  • Minimum 5 years medical account collection experience
  • Knowledge of all types of insurance plans (i.e. managed care, contracted, fee for service, governmental plans, third party liability and coordination of benefits)
  • Associate's Degree or Baccalaureate Degree in Accounting or Business
  • Prior experience working with WA, MT & AK Medicare/ Medicare HMO claim follow-up
  • Prior Epic experience
54

Accounts Receivable Supervisor Resume Examples & Samples

  • Deep understanding of financial operations as well as process workflows within skilled nursing, assisted living facilities, as well as ancillary health services such as therapy, certified home health, private duty home support, and hospice
  • Strong knowledge of Medicare and Medicaid regulations and billing requirements for skilled nursing, therapy, certified home health and hospice
  • Knowledge of Vision or other medical practice/accounts receivable management systems
  • Ability to work and collaborate effectively with employees, customers, clients, and vendors
  • Must have effective organizational skills and a high attention to detail
  • Strong interpersonal skills, with a customer service focus
  • Proven dispute resolution ability
  • Proficient knowledge of Microsoft Office including Excel, Word and Outlook
  • Must be able to understand and clearly articulate, verbally and in writing, a process from start to finish, to help in troubleshooting and to explain to others
  • Complete working knowledge of Coordination of Benefits, appeals procedures, resolution of credits and requesting refunds, responding to RTP file, ability to review admissions and census reports, interpret Explanation of Benefits/Remittance Advice
  • Knowledge of Federal, State and third party electronic claims submission, denials resolutions and reimbursement practices
  • Associates’ degree with major coursework in Accounting, Finance, Business Administration, Healthcare Finance/Administration or a closely related field is required
  • Minimum of 5 years of increasingly responsible experience in accounts receivable, healthcare revenue cycle, healthcare finance, general accounting or other related experience is required
  • Current Certified Revenue Cycle Specialist (CRCS-I) from the American Association of Healthcare Administrative Management (AAHAM) is strongly preferred
  • Minimum of 3 years of healthcare supervisor and/or healthcare training experience is preferred
  • Experience with billing and collections for skilled nursing facility, Certified Home Health, Hospice, Rehabilitation and other Outpatient Services, EMS services is preferred
  • Advanced knowledge of billing edits and claims clearinghouse system preferred
55

Accounts Receivable Supervisor Resume Examples & Samples

  • Bachelor's degree in Accounting or Business Administration
  • Four (4) years of experience in accounting, collections, auditing and AR policies development
  • Experience using MS Office software and ERPs
  • Strong organizational and prioritization skills; excellent analytical skills
  • Two (2) years experience leading AR efforts and providing training and guidance
56

Accounts Receivable Supervisor / Manager Resume Examples & Samples

  • Experience coaching and leading a team to success
  • Ability to speak in-depth on anything you've implemented and how it led to success in your department
  • Strong knowledge of Medicare regulations and billing requirements
  • Degree strongly preferred, but experience will be taken into consideration in absence of degree
57

Accounts Receivable Supervisor Resume Examples & Samples

  • Work directly with and engage on a weekly basis the Field Operations and Shared Service Center leaders to ensure timely submission and accuracy of data necessary to recognize State/Regional revenues
  • Ensure that revenue/billing reports are accurate and distributed timely for approval
  • Supervise daily and monthly revenue activities to ensure that revenues are recorded timely and accurately
  • Facilitate the identification of issues and solutions by staff related to delays in achieving payment resolution
  • Supervise daily and monthly collection activities to ensure that company goals are met and to determine cash flow improvement opportunities
  • Ensure compliance with federal, state and local regulations and statues including with MCO’s and other third party payors
  • Analyze, interpret and communicate accounts receivable issues to regional Field Operations and Shared Service Center leaders
  • Work with Field Operations and Shared Service Center leaders on bad debt reserve setting
  • Maintain accounts receivable processing manual and reference materials
  • Ensure adherence to all corporate policies and procedures
  • Maintain appropriate relationships with payer agencies to facilitate timely billing and collections
  • Recruit, hire, train and supervise Accounts Receivable Coordinators in collaboration with the Accounts Receivable Manager
  • Ensure compliance with internal controls in all assigned areas and other audit requirements
  • Perform other related duties and activities as assigned
  • Direct and supervise assigned staff including performance evaluations, scheduling, orientation, and training
  • Make decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions
  • Resolve employee problems within position responsibilities
  • Bachelors degree in accounting and/or finance
  • Two to three years of supervisory experience
  • Previous experience working in medical billing/collections preferred
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Accounts Receivable Supervisor Resume Examples & Samples

  • Maintain the review and approval process of refunds and adjustments
  • Ensure all client billing requirements are met, provide recommendations and implementation of process improvements
  • Contract participation and implementation
  • Reconcile billing reports to invoices, income statement and loan system reports
  • Attend and participate in client meetings
  • Responsible for training of staff
  • Responsible for assisting in the general ledger accounting process when needed
  • Responsible for providing regular activity updates of progress and escalated needs as necessary to the Accounting Manager Operations
  • Maintain up to date policies and procedures and billing files in an organized and consistent manner
  • Bachelor's degree in accounting or finance with five or more years of related professional experience, including supervision experience, or an equivalent combination of education and experience
  • Extensive knowledge of generally accepted accounting principles, accounting system procedures, and controls related to accounts receivable and revenue recognition
  • Working knowledge of personal computers with solid skills in Word, Excel, Access and MS Office applications
  • Working knowledge of billing processes and downloads from mainframe to PC applications
  • Must have exceptional organizational skills, great attention to detail, ability to handle multiple tasks simultaneously and facilitate the resolution of escalated issues
  • Must have good written and verbal presentation skills
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Accounts Receivable Supervisor Resume Examples & Samples

  • Advanced Microsoft program (Excel, Pivot Tables, Word, Outlook (Corporate Email), Internet/Intranet) required
  • Working knowledge of accounting, credit, collections, banking and finance functions required
  • Prior experience analyzing financial data required
60

Accounts Receivable Supervisor Resume Examples & Samples

  • Supervise Cash Application and AR Collection Clerks
  • Produce credit reports for new customers
  • Review bad debts, in conjunction with general accounting, on a quarterly basis
  • Perform Month-end closing duties
  • Reconcile AR subledger on a monthly basis
  • Monitor credit limits and customer ratings in SAP
  • Assist with special projects and participate on various process improvement teams as requested
  • Participate in team meetings and prepare for discussions
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Accounts Receivable Supervisor Resume Examples & Samples

  • Reconcile daily deposits to the bank
  • Ensure cash receipts are applied accurately and timely
  • Review and post all entries
  • Month-end close process including account reconciliations, cash reconciliation and monthly accruals
  • Supervise 3 people within AR department
  • Previous Credit Management experience is required
  • At least 4 years of Accounts Receivable experience
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Accounts Receivable Supervisor Resume Examples & Samples

  • Manage receivables, focusing on reducing the percentage of past due receivables greater than 30 days to below specific targets
  • Establish contact with customers for the purpose of collecting delinquent funds and bringing to final closure past due amounts while maintaining or exceeding pre-established goals relating to the collection of past-due accounts
  • Assist customers in order to resolve questions, concerns, alternatives for payment, and problems about payment of their invoices in a timely manner
  • Ensure all legal and company efforts have been taken to collect accounts, including proper documentation of discussions with customers
  • Monitor payment status of accounts which includes running aging reports to determine status of accounts so that unpaid invoices do not get beyond 90 day status
  • Provide monthly reporting that outlines accounts receivable activity and turnaround times and also tracks performance and productivity
  • Review adjustments to determine if further action is necessary to get invoices paid
  • Facilitate communication and support between Billing and AR to assist in answering questions about receivable status, adjustments, refunds, and bad debt write offs
  • Mentor and coach new and less experienced collection associates
  • Ensure timely and proper payment application by AR Specialists
  • Must be flexible to work extended/flexible hours, including weekends, holidays, evenings, etc., as necessary; and
  • All other related and/or additional responsibilities that may be required or assigned
  • Bachelor’s Degree and 8 years of Accounts Receivable experience required., including a minimum of 3 years of supervisory experience with strong attention to detail, professional and persuasive communication, and negotiation skills
  • Ability to thrive and be motivated by a fast-paced team environment; practicing sound judgment, adaptability, problem solving
  • Strong initiative and self-starting disposition
  • Computer literacy (Microsoft Office Applications)
  • Must be organized, analytical, detail-oriented and accurate
  • Must have a strong teamwork orientation, as well as solid written / verbal communication skills
  • Must be able to work with all levels of staff and management
  • Preference for Great Plains or Microsoft SL / AX ERP experience
  • Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard; and
  • Ability to remain alert and focused during the work day
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Accounts Receivable Supervisor Resume Examples & Samples

  • Coordinates audit activities
  • Preforms audits for business operations, finance, and complies with department policies
  • Supervises team to ensure quality and on-time delivery
  • Evaluates performance of team members and provides appropriate feedback
  • Organizes trainings for team members for skill development
  • Reviews team workload and modifies as necessary
  • Coordinates with team to review audit findings
  • Prepares reports required by management
  • Evaluates current policies and procedures and recommends improvements
  • Maintains customer vendor relationships
  • Participates in continuing education and training as required
  • Documents accounts receivable processes; creates and maintains desktop procedures
  • Coordinates and provides both team member and inter-departmental training of policies and procedures
  • Provides service to customers by answering questions, providing information, and assuring follow-through and/or resolution
  • Responsible for escalation of issues to management in timely manner
  • Supervises and updates accounts payable records
  • Resolves payment issues with vendors
  • Assists and supports accounting manager
  • Monitors inbox to ensure timely responces to requests
  • A minimum of two (2) years of experience in the accounts receivable/payable accounting field or auditing experience required
  • A minimum of one (1) year of supervisory experience required
  • Basic accounting principles knowledge, documentation, research, resolution and data analysis skills
  • Ability to train others on basic accounting policies and procedures
  • Skilled in coaching, mentoring, and correcting behaviors in a motivating way
  • Able to use sound judgment; work independently, with minimal supervision
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Accounts Receivable Supervisor Resume Examples & Samples

  • A minimum of four (4) years of hospital receivables experience within a large academic medical center or health system
  • Associates Degree program in Accounting, Business Administration or a related area of study
  • Prior work experience should include redesign experience and/or centralized business office experiences within a highly automated environment
  • Prior experience in developing processes in a non automated environment
  • Experience in using team building and quality management concepts to positively influence the work environment is highly desirable
  • Requires knowledge of third party billing and collection processes, with particular focus on billing specifications and contractual arrangements
  • Requires basic knowledge of accounting principles that directly impact the accounts receivable, including debit and credit transactions; charge transfers; contractual allowances and adjustments; financial class changes
  • Requires some familiarity with the Maryland reimbursement and regulatory environment so as to ensure compliance with State regulations regarding patient and insurance billing issues
  • Requires knowledge of medical terminology, CPT, and ICD 10 coding
  • Requires knowledge of standard PC word processing and spreadsheet applications
  • Requires working knowledge of automated billing and collection software, including LAN-based claims editing applications
  • Requires organizational skills necessary to organize special project teams to reach pre-determined goals
  • Requires the ability to communicate with foreign patients and agencies in a professional manner
  • Requires the ability to multi task and change priorities at a moment’s notice
  • Requires excellent interpersonal skills in dealing with subordinates, co-workers, other health system and hospital employees and patients
  • Requires ability to communicate clearly and concisely, verbally and in writing
  • Requires thorough knowledge of third party billing and collection process
  • Requires knowledge of accounting principles that directly impact the receivable, including debit and credit transactions; charge transfers: contractual allowances and adjustments, financial class changes and revenue reclassification
  • Requires analytical ability and organizational skills to necessary to organize and assess information and provide recommendations based on data analysis