Training Facilitator Job Description

Training Facilitator Job Description

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Training facilitator provides support to learners and mangers to support their understanding of learning requirements, learning management practices, and learning systems.

Training Facilitator Duties & Responsibilities

To write an effective training facilitator job description, begin by listing detailed duties, responsibilities and expectations. We have included training facilitator job description templates that you can modify and use.

Sample responsibilities for this position include:

Write and design class and certification materials (emails, handouts, PowerPoint slides)
Programme facilitator for the IBD Intern and Full Time Analyst and Associate Banker training programmes (approximately 150 candidates per year)
Communicate effectively, both orally and in writing, with managers, colleagues, and other professionals
Plan and conduct activities for a balanced program of instruction that meets the needs of adult learners
Prepare instructional materials, presentations, leaders guide, participant guide, handouts and facilities
Develop new or modify existing content that includes clear objectives for all trainings, workshops, activities and projects
Adapt instructional materials to meet learner needs including varying backgrounds, learning styles and special needs
Provide a positive environment and manage group conduct to promote active engagement of participants in the learning process
Works closely and collaboratively with instructional designers, subject matter experts, colleagues and key stakeholders to define project scope, strategy, budget, and outcomes
Plan, develop, implement, and manage a human service provider’s stakeholder team through complete task definitions and work requirement identification and assignments

Training Facilitator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Training Facilitator

List any licenses or certifications required by the position: LS, IFC, A/C, II, DAWIA, EPIC, LCS, CPR, CPP, FPC

Education for Training Facilitator

Typically a job would require a certain level of education.

Employers hiring for the training facilitator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Design, Communications, Technical, Business, Social Work, Human Services, Human Resources, Communication, Military

Skills for Training Facilitator

Desired skills for training facilitator include:

Learning management systems and e-learning systems
PowerPoint
Stock Plan Services and contact center environment
Wealth Management
Wealth Management and contact center environment
Excel
Word
Adult Learning Principles
Business systems
CGMPs and emerging regulatory and compliance concerns as related to sterile manufacturing

Desired experience for training facilitator includes:

Minimum of Bachelor’s Degree from an accredited college or university or a Masters Degree and 4 years of experience
Assists in preparing instructors and ensuring instructor familiarity with the course content and objectives for delivery in classroom settings
Minimum five years of training experience
Minimum nine (9)years of training experience
Minimum of Bachelor’s Degree from an accredited college or university or Masters Degree and 7 years of experience
Facilitate work group effectively to increase and involve all participants

Training Facilitator Examples

1

Training Facilitator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of training facilitator. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for training facilitator
  • Prepare timely minutes and reports for dissemination to all interested parties
  • Assist in the on boarding of new associates
  • Monitors the effectiveness of the individual facilitators
  • Consistently observes classroom and virtual training sessions
  • Serve as a trusted advisor and subject matter expert to business lines
  • Identifying and coaching team members in the field
  • Coaching, mentoring and certifying other facilitators
  • Provides direct feedback and coaching
  • Maintains a focused facilitation talent development plan and ensures consistent and effective Implementation of that plan
  • Facilitates management and leadership workshops
Qualifications for training facilitator
  • Evidence of Master’s degree in social work, or a related field and at least five years of work working with children and families in a human services position
  • Experience facilitating a stakeholder group and activities
  • Evidence of the ability to develop and maintain cooperative and collaborative working relationships among team members, stakeholders and others
  • Experience designing and/or revising training materials preferred
  • Tactical aviation experience as MH-60R or SH-60B aviator in planning, implementation and execution of real-world or simulated ASW tactics and unit employment
  • Experience in coordinated ASW tactics, techniques and procedures (TTPs)
2

Training Facilitator Job Description

Job Description Example
Our innovative and growing company is hiring for a training facilitator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training facilitator
  • Maintains requisite management, leadership, subject matter expertise, and facilitation skills through personal and professional development
  • Providing facilitation and adult learning subject matter expertise on special projects to help deliver on key corporate initiatives
  • Maintains effective communication around all training programs
  • Defines/refines training delivery and engagement standards and evaluates the facilitators within the team against the standards to ensure effective execution of the role
  • Provides comprehensive and individual talent development for members of the facilitation team to build and maintain the necessary effectiveness in the areas of training delivery, engagement, and knowledge transfer
  • Design certification programs that comply with applicable rules and regulations
  • Coordinate training events including but not limited to booking venues, managing enrollment, securing supplies and equipment, booking trainers, setting up and tearing down space
  • Assist in the coordination and lead employee one on one or group learning sessions about the MS Office365 product
  • Present accurate informative employee training sessions discussing tips, tricks, features and functions of Office365
  • Assist in coordinating employee staff communications for product information learning sessions
Qualifications for training facilitator
  • With no guidance, designs, develops, and implements training programs
  • Assist with development of facilitator guides
  • Experience training in a banking call center is preferred
  • Ability to employ effective engagement techniques to transfer ownership of the learning experience to the participants
  • Ability to utilize innovative approach to facilitation through knowledge of adult learning methodologies
  • Create and maintain an effective learning environment through facilitative leadership
3

Training Facilitator Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of training facilitator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training facilitator
  • Single point of contact for employees and/or company staff to address escalations concerning the recent Office365 software upgrade
  • Provide clear and concise information about the MS Office365 product to groups or one-on-one learning sessions
  • Collect insights and provides feedback to the project leadership team to facilitate continuous improvement in operational effectiveness
  • Responsible for the escalation of priority level issues to the appropriate project team member to resolve in a timely matter
  • Facilitate pre-designed leadership development courses
  • Learning and development- You will apply knowledge of adult learning theories to design, develop, and facilitate extensive training workshops that align with business needs, for our Media & Sponsorship team
  • Organizational effectiveness-You will work with teams and leaders to determine the best interventions to drive high performance and enhance team effectiveness
  • Coaching- An important part of your role will be to coach and mentor leaders, sales executives, high potentials and people managers
  • Facilitation-You will partner with business and HR leaders to facilitate new-hire onboarding, strategic planning sessions and problem solving meetings such as annual goal planning and strategy development
  • Chage management-In your role, you will also provide consulting and training on change management initiatives to drive organizational change and enhance business performance
Qualifications for training facilitator
  • Conducts training including both group facilitation individual coaching to mitigate skill gaps
  • 3+ year training experience and/or proven ability to demonstrate strong training delivery skills including conflict management, group dynamics and adult learning theory
  • 1+ year experience in designing and developing training content
  • Knowledge of and ability to use graphic design concepts and programs
  • Prior experience in setting training strategy and program implementation
  • Strong level of knowledge in the use of laptops and desktops the ability to explain the “how to’s” to navigate Windows and explain features of Office 365
4

Training Facilitator Job Description

Job Description Example
Our growing company is looking for a training facilitator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training facilitator
  • Provide knowledge of system and software to help Customer Account Representatives (CAR) perform effectively
  • Teach and train on how to use the pricing tool
  • Enter sample orders
  • Develop CAR proficiency on utilizing the product quantity variance (PQV) process
  • Train software required for coding order, customs, credit holds, warehouse transfers, returns and Basecamp
  • Require and conduct refresher training sessions of new CARs
  • Implement training for any system upgrades or new policies that may impact the department
  • Teach soft skills (email/phone etiquette, multi-tasking)
  • Instruct CARs on respective business unit order policies and enforcement
  • Schedule interviews, including phone screens
Qualifications for training facilitator
  • Experience with a large scale Win/ Office 365 deployment is a plus
  • Experience supporting and/ or installing hardware, software, workstations, printers, monitors and other various peripherals in a corporate environment
  • Imaging / configuring new PC’s
  • Travel required!!! (within US only)
  • Bachelor’s degree in organizational behavior, development, human resources, or related field
  • A minimum of five years of experience in a training facilitator role with a proven track record for effective learning & development design and facilitation with a focus in the Sales area
5

Training Facilitator Job Description

Job Description Example
Our company is looking to fill the role of training facilitator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training facilitator
  • Update and maintain CAR training manual
  • Conduct training with off-site locations (Macon, Canada, Mexico, Bedford Park and other remote locations ) on ad hoc basis
  • Create and maintain data templates for Information Technology team (MDO)
  • Train new sales personnel on Customer Service roles and capabilities
  • Formalize CAR Mentoring Program for each location
  • Maintain a comprehensive knowledge base of LMS features and limitations
  • Develop scheduling tools to be used for end user training within the Learning Management System (LMS)
  • Become familiar with organizational roles and processes
  • Schedule end users for the appropriate courses and pre-requisites as applicable to their role
  • Watch assigned e-learning modules for foundational understanding of Epic applications included in the implementation
Qualifications for training facilitator
  • Experience conducting skill assessments, analyzing learning needs and creating training materials and programs designed to meet those needs
  • Professional, charismatic and strong presentation skills to facilitate group training sessions
  • Proven track record for consistently meeting or exceeding performance objectives
  • Ability to think strategically and be able to deliver tactical execution
  • An ability to travel up to 40% of the time
  • Bachelors and five (5) years or more of training experience with three (3) in a cyberspace environment

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