Table Games Supervisor Job Description
Table games supervisor
provides direct and general supervision to Table Games staff in order to ensure effective and efficient gaming operations.
Table Games Supervisor Duties & Responsibilities
To write an effective table games supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included table games supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Adhere to, interpret, support, and explain established company policies and procedures applicable local, state, federal and other regulatory procedures
Enforces performance standards, policies and procedures relating to all table games, ensuring compliance with the Gaming Commission regulations
Familiar with Pit accounting procedures and administrative tasks, , fills, credits, marker transactions and responsibilities in regards to Indiana Gaming Regulations, monitors the same for Floor/Box Supervisors and/or Dealers, as assigned
Drives improved results through staff development and training programs, and established methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis
Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Table Games Department
Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, ) internal controls, policies and procedures
Understands pit accounting procedures and administrative tasks, , fills, credits, marker transactions and responsibilities
Responsible for complying with T31 and AML/SARC compliance policies and procedures
Ensures all staff are trained and follow CTR and SARC procedures
Maintain strict confidentiality relative to financial information, company policies and procedures, and team member and guest information
Table Games Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Table Games Supervisor
List any licenses or certifications required by the position: C.A.R.E
Education for Table Games Supervisor
Typically a job would require a certain level of education.
Employers hiring for the table games supervisor job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Performance, Business, Supervision, Technical, Marketing, Management, Hospitality, Communication, Education, Leadership
Skills for Table Games Supervisor
Desired skills for table games supervisor include:
Title 31 and comply accordingly
Procedures
Rules
Specified games and gaming regulations
Payouts of all games
Regulations
Aspects of the game supervised
Various Table Games and previous Table Games supervisor experience
Casino events and promotional activities happening
Casino games
Desired experience for table games supervisor includes:
Open and close games, including making personnel assignments
Accounts for chips on assigned games
Must complete a minimum of three quality coaching forms every quarter on each team member
Monitor and hold team members accountable and coaching for success
Monitor pit and gaming equipment to ensure proper working order and conditions and notify Casino manager of repairs
Notify Casino Manager of below standard performance of any employee in the pit
Table Games Supervisor Examples
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Table Games Supervisor Job Description
Job Description Example
Our company is hiring for a table games supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for table games supervisor
- Ensures compliance with WV Lottery Commission regulations and the company’s objectives, procedures and internal controls
- Be aware of comping guidelines and issue guest comps accordingly
- May be responsible for assigning dealer and supervisors to games and sections at times
- Ensure guests are properly being rated while providing guest service to the highest standards
- Any and all duties as assigned by your Director or a member of management
- No active or ongoing unpaid collections, bankruptcies, repossessions, garnishments, child support
- Student loans must not be in default status
- Checks bankroll from previous shift to ensure accuracy
- Assists Pit Manager in physical count of bankroll at shift change
- Observes game, players, and dealers, to ensure accuracy of the game and game protection
Qualifications for table games supervisor
- Promotes positive guests relations providing a good gaming experience by answering questions, resolving disputes, locating beverage servers, comping
- Assists in training and evaluating of subordinate employees in a fair and equitable manner
- Encourages rated play and tracks players, noting buyins, length of play, win/loss and average bet
- Provides exceptional guest service that differentiates us from the competition
- At least three (3) years experience in table games supervision in a similar resort setting
- Ability to supervise a minimum of three games including Baccarat
2
Table Games Supervisor Job Description
Job Description Example
Our growing company is looking for a table games supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for table games supervisor
- Staff, schedule, evaluate, train, develop, monitor and lead team members in such a manner to maintain a positive employee relations culture
- Able to perform duties of Pit Manager in his/her absence
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department
- Greet guests upon arrival at the table and provide prompt, accurate and courteous service to our customers, while utilizing the highest degree of technical skill in dealing
- Notifies the Table Games Supervisor of any customer needs
- All Dealer levels
- Able to perform duties of Manager in his/her absence
- Supervise team members ensuring that they are enforcing and adhering to company and regulatory policies and being alert to their job duties
- Responsible for providing guidance and daily supervision to staff in the department
- Responsible for providing guidance and daily supervision to staff in the Cage department
Qualifications for table games supervisor
- T31/SARC knowledge
- At least 3 years of gaming/audit experience and/or equivalent
- Clear understanding of change management abilities
- Working knowledge of company and jurisdictional internal controls and policies
- Good written, verbal and public presentation communication skills and demonstrate ability to resolve all situations in a professional manner
- Five (5) years table game experience in a large (50 or more Table Games) casino strongly preferred
3
Table Games Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of table games supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for table games supervisor
- Complete awareness of Title 31 guidelines and responsibilities related to scheduled role, and ensure proper procedures are adhered to
- Have adequate knowledge of casino events and promotional activities happening
- Supervises the operation of Table Games on assigned shift
- Oversees and assures high standards of guest service on each game and works closely with Casino Operations Managers, Hosts and other casino staff members in this regard
- Communicate with the Director of Gaming Operations, Casino Operations Managers and Table Games Team Members as needed to deliver an operationally sound and functionally fluid schedule
- Maintain departmental employee files, attendance data, and variation records in coordination with the Director of Gaming Operations and Casino Operations Managers
- Extensive PC and Infinium computer work for records maintenance
- Answer all phones calls, direct calls, take and pass on accurate messages
- Greet, qualify and respond appropriately to each visitor, guest or vendor
- Produce and deliver reports as needed or required
Qualifications for table games supervisor
- Ability to respond to inquiries from employees or guests
- Two (2) years in a Table Games Supervisor role is preferred
- One (1) year of casino operations experience, or according to property requirement, or an equivalent combination of education, training and experience
- At least three years of experience in Table Games Supervision in a similar resort setting
- Must be able to obtain and maintain an active Louisiana gaming license
- Ability to input and extract player information into computer system
4
Table Games Supervisor Job Description
Job Description Example
Our growing company is looking to fill the role of table games supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for table games supervisor
- Ensures title 31 regulations are being adhered to and the proper paper work is completed
- Monitors chips and cash transactions between dealers and customers and ensure that proper payout amounts are paid to customers, in accordance with established procedures
- Prepare, control and process all PAN paperwork and attachments
- Email messaging (receiving/reading and responding/sending)
- Monitor and notify managers of employee attendance issues
- Assist with all PTO Authorization Requests, Leaves of Absence paperwork and IT User Authorization forms
- Handle miscellaneous duties including all filing, shredding, binding, copying, faxing, office cleaning, employee birthday cards, employee and purveyor seasonal cards
- Supervises dealers and oversees and directs them in the operation and conduct of games
- Evaluate assigned dealers on a daily basis
- Initiates and/or recommends disciplinary action for dealer infractions or policy violations occurring within the pit
Qualifications for table games supervisor
- While performing the duties of this job, the team member is regularly required to stand or walk, and talk or hear
- While performing the duties of this job, the team member is regularly exposed to fumes or airborne particles
- Minimum of two (2) years of prior experience in the casino
- More than 2 years of experience in dealing multiple games at another major casino property or its equivalent required
- More than 2 years of supervisory experience preferred
- Knowledge and ability to deal assigned game and supervise multiple games when needed
5
Table Games Supervisor Job Description
Job Description Example
Our company is hiring for a table games supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for table games supervisor
- Assist in maintaining a spotless environment by disposing of any items left behind by guests in addition to cleaning ashtrays and preparing trash for removal from the pit
- Prepare and administer disciplinary action as necessary
- Participate in interviewing, hiring, developing, counseling, and terminating department staff
- Write and deliver thorough performance reviews for team members
- Develop personnel while ensuring an adequate level of labor is used to perform to the required level of service
- Analyze guests’ play to monitor for cheating scams, advantage play, card counters, and unusual or suspicious variations in play
- Monitor game activity at all times
- Manage administration of table fills and credits, player ratings, and rundowns
- Resolve issues, disputes, and correct errors as needed
- Ensure that winning bets are accurately and promptly paid and correct any dealer errors as required
Qualifications for table games supervisor
- Previous casino supervisory experience preferred
- While performing the duties of this job, the cast member is regularly required to stand or walk, and talk or hear
- While performing the duties of this job, the cast member is regularly exposed to fumes or airborne particles
- Two years table games experience
- Must demonstrate the ability to operate at a proficient level within 90 days of new hire or promotion
- Must have be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software