Strategy & Operations Manager Job Description

Strategy & Operations Manager Job Description

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Strategy & operations manager provides analytics to CIBC Asset Management Marketing and Sales teams to develop and support marketing, lead generation, sales campaigns and other initiatives, and assist in the development and launch of sales and prospecting tools.

Strategy & Operations Manager Duties & Responsibilities

To write an effective strategy & operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included strategy & operations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Vett internal and external requests to the SVP/organization, directing assignments to appropriate staff where necessary
Lead and develop a high performing DVD Content Operations team
Set context effectively for the team and empower them to drive innovation and impact for the business
Own the DVD content acquisition process with a goal of appropriately balancing costs with providing our subscribers with access to a comprehensive content library
Supervise outside contractors that perform movie synopsis and tagging services for the website
Evaluate the current operational workflow of Content Operations and drive process improvements that improve efficiency of the team
Identify and analyze content metrics and effectively utilize data to support business goals
Continuously evaluating the hiring marketplace and our competitors to identify best practices and competitive advantages
Leveraging brand strategy across all mediums to ensure consistent messaging through social media, print, online
Managing technology projects relating to talent attraction

Strategy & Operations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Strategy & Operations Manager

List any licenses or certifications required by the position: PMP, CPP, CAMS, LEAN

Education for Strategy & Operations Manager

Typically a job would require a certain level of education.

Employers hiring for the strategy & operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, MBA, Business, Economics, Finance, Mathematics, Business/Administration, Accounting, Computer Science, Marketing

Skills for Strategy & Operations Manager

Desired skills for strategy & operations manager include:

Sales systems and tools
Development languages and SQL
Network and infrastructure
Three-tier architecture and its impact on information and security management
Awareness of automation tools
Marketing campaigns
Marketing funnel
User lifecycle
Business case development
Development and operations

Desired experience for strategy & operations manager includes:

Some managerial experience a plus
Quantitative undergraduate degree
MBA from top business school or equivalent
Bachelor's degree with emphasis on coursework of a quantitative nature such as Economics, Mathematics, or related fields
Six sigma, LEAN, or PMP certifications a plus
Prior buying, procurement and/or financial analysis experience preferred

Strategy & Operations Manager Examples

1

Strategy & Operations Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a strategy & operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for strategy & operations manager
  • Be the point person on data and technology decisions and workflows, interfacing closely with T&PE engineers and technical program managers
  • Setup automated CRM programs (Journeys) to meet brand initiatives
  • Support development of a centralized newsletter support strategy and best practices
  • Support development of newsletter task force and charter and ongoing meeting facilitation, support communications with executive stakeholders
  • Manage compliance of newsletter requirements in SFMC solution implementation
  • Support development of technical specifications as required to support SFMC integration
  • Take a hands-on approach to work in the SFMC solution to support answering questions for Brands and communicating recommended approaches
  • Support coordination of questions on the SFMC tool and issue resolution with SFMC Solution Architects
  • Create, refine and update newsletter operations training
  • Provide newsletter operations support and recommended approaches for Brand teams as they evolve, fold recurring issues into training and troubleshooting documentation to drive self-service model
Qualifications for strategy & operations manager
  • 3-5 years of meaningful experience in a business strategy, consumer insights, or finance/analytical role in a corporate setting
  • Facilitate the development of FAQ document for Brands to mitigate support needs
  • Work with web developers to assist with troubleshooting various issues as it relates to the difference in programming language between our brands’ web CMS platforms (WordPress, Vignette, various instances of Drupal) and Salesforce Marketing Cloud
  • Research and track media and technology trends, markets, and businesses
  • Exceptional written
  • Ability to read, analyze
2

Strategy & Operations Manager Job Description

Job Description Example
Our company is hiring for a strategy & operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for strategy & operations manager
  • Manage Monday Morning Meetings/weekly check-ins with Coordinators as a mechanism to report on metrics and weekly targets
  • Supporting initiatives for Sourcing Strategy, Planning, and Execution (including external environment intelligence) working in close collaboration with business partners (e.g., Clinical Development stakeholders, Procurement, Controlling, Legal)
  • Managing internal stakeholder requests and related tasks as identified for projects
  • Refine and implement Process and Scoring tools that facilitate specialty vendor pool selection and sourcing decisions
  • Work closely with Outsourcing Programming and Analytics to extract and utilize metrics and analytics to inform and drive process improvement in our external sourcing relationships
  • Collaborate with the Procurement function to align responsibilities and objectives and to regularly analyze and assess all categories of sourcing across R&D
  • Additionally, under the direction of the Director, Sourcing Strategy & Operations, this role will provide support as needed across the following areas of Service Provider Management;
  • Related to the overall department objectives, and as a leadership team member will support the following, including but not limited to;
  • Issue resolutions and prevention (or further escalation) in line MSAs and Agreements with Service Providers
  • Initiatives to further optimize & better measure the Service Provider Management and Sourcing Strategy
Qualifications for strategy & operations manager
  • At least five (5) years of experience in a strategic or operational leadership role
  • Six Sigma, PMP certifications desirable
  • Bachelor's degree or equivalent in Business Administration, Finance, Engineering (any) or a related field
  • Five years of experience providing advisory services in the Technology, Media and Telecommunications industry
  • Support governance meetings and participate in R&D level governance ensuring consistency in approach across programs with each Partner
  • Work with Global Clinical Operations functions to ensure the implementation and understanding of the
3

Strategy & Operations Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of strategy & operations manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for strategy & operations manager
  • Understanding of company’s overall strategy and how it applies to the external CRO environment
  • Responding to sourcing strategy evolution and developments and taking appropriate actions to capitalize on opportunity and minimizing risks
  • Support EMD Serono’s vendor relationship management best practices, including coordinating with vendor operational owners, relationship managers and executive sponsors
  • Support functional service market analyses and benchmarking
  • Identifies, notifies and presents solutions to Director of compliance deficiencies and relationship issues
  • Supports the establishment and maintenance of communication platforms with internal customers
  • Supports the maintenance and further evolution of electronic document management and document archival procedures
  • Supports the development and adaptation of Service Provider Management business procedures (incl
  • Generate insight into Arconic’s businesses, markets, competitors, and customers through fact-based analysis
  • Develops actionable solutions to key strategic questions by working closely with Arconic business units (BUs) and corporate resource units, or functions (RUs)
Qualifications for strategy & operations manager
  • Preparedness to travel
  • Strong customer focus and ability to present strategic focus to executive leaders
  • Knowledgeable about clinical operations and the various roles critical to the conduct of clinical trials
  • Deep understanding of the business process of outsourcing and sensitivity to the global and regional environment of external sourcing
  • Issue resolution, orientation and proactive stakeholder management mindset – globally and with external partners
  • Solving complex problems by thinking in terms of scenarios, carefully considers all the pros and cons, and driving to the optimal solution for all stakeholders involved
4

Strategy & Operations Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a strategy & operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for strategy & operations manager
  • Assist with the evaluation, recommendation, and implementation of contract management tools and systems
  • Manage relationships with existing and new mobile device makers (OEMs)
  • Develop / coordinate key brand strategy and related business requirements, including marketing spend, product requirements and operational needs
  • Develop quarterly and annual strategic plans
  • Lead collaboration between C-suite executives, Merchandising, Marketing, Data Science, Business Intelligence, and Product Development, and other operational departments
  • Identify and define new growth opportunities at every stage of the customer journey and identify and resolve gaps in end-to-end conversion funnel, underperforming tools and/or assets
  • Prioritisation of capabilities and product strategy
  • Works under the direction of the Medical Director for Strategy Implementation to drive forward ACO preparations and – specifically – prevention of unnecessary hospital utilization
  • Communicates project plan information, objectives, and deliverables to the team and ACO stakeholders
  • Develop complex operational planning models for Styling that balance customer demand, Styling output, and warehouse requirements for business planning and financial forecasting
Qualifications for strategy & operations manager
  • 2+ years of Project Management/Administrative experience supporting individuals
  • Minimum requirement of BS and 6 years of Project Management
  • 2+ years professional work experience, with demonstrated success in all or most of the relevant functional areas
  • Project Management Experience or PMP or Six Sigma certification highly preferred
  • Background in call center/customer experience initiatives preferred
  • Bachelor’s degree in related area plus 8+ years of relevant experience
5

Strategy & Operations Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of strategy & operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for strategy & operations manager
  • Plays a crucial role in the annual marketing planning process
  • Sets up and runs impact-level marketing measurement and executive reporting
  • Takes over projects within the M&C transformation process
  • Contributes and owns part of the data strategy development and infrastructure deployment, including technology ownership and marketing process governance
  • Drive the execution of strategic programs for the Web Division
  • Analyze and implement growth opportunities for the company
  • Lead cross functional project teams to move initiatives through launch and execution
  • Partner with business leaders to improve and scale the business
  • The Business Operations Manager in the Payroll Segment serves in an operational role to help run the business and better position the organization for fast growth
  • Lead teams in analyzing and implementing growth opportunities for the company
Qualifications for strategy & operations manager
  • Experience in contract and/or procurement management
  • Experience in complex outsourcing, systems integration, and/or managed services agreements is preferred
  • Ability to review, interpret, and summarize in “plain English” technology agreements, change requests, statements of work
  • Financial awareness, such as revenue recognition, booking, CapEx v
  • Ability to deliver applicable contract management training to Sales, Delivery and Project Managers
  • 5+ years of relevant experience, preferably in a high volume, technology environment

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