Store General Manager Job Description
Store general manager
provides technical capabilities to troubleshoot, identify root cause and resolve complex problems related to Retail eCommerce solutions.
Store General Manager Duties & Responsibilities
To write an effective store general manager job description, begin by listing detailed duties, responsibilities and expectations. We have included store general manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Implements pricing policies to ensure profitability of store operations
Ensure that operations fully supports initiatives with corporate strategic partners by giving outstanding representation to their product
Delegates and ensures store merchandising tasks are completed in a timely manner
Drive productivity and profitability conversion rates, sales, UPT, AUR, customer data capture Analyse reports to identify deficiencies and opportunities
Leverage the customer profile database and store reports to support the development of a loyal customer base
Participate in local organizations and community events
Ensuring provision of a safe working environment to ensure staff and customer wellbeing
Sets strategies, sales goals and targets for the store and creates a communication plan to ensure team understands connection between store financial success and bonus programs
Develop and implement a business plan for the store that includes product assortment, pricing strategy, vendor partnerships, innovation, customer experience and labor models that provide an outstanding customer experience while returning acceptable levels of profitability
Curate and execute a menu of ready-to-eat food selections aimed at satisfying a primarily static clientele via ever-changing and differentiated offerings of high quality
Store General Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store General Manager
List any licenses or certifications required by the position: ASE
Education for Store General Manager
Typically a job would require a certain level of education.
Employers hiring for the store general manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, General Education, Retail Management, Marketing, Accounting, Computer, Communication, Graduate
Skills for Store General Manager
Desired skills for store general manager include:
Automotive systems
Analytical skills to diagnose root cause and implement timely solutions
Operations and processes
Retail P & l
Operations
Retail management practices and procedures
Store merchandising
Analytical skills to diagnose root cause and implement solutions
Financial operations and processes
Experience managing in a service environment
Desired experience for store general manager includes:
Work with Associates throughout the store to achieve service standards
Maintain an appealing store environment
Build relationships that foster a healthy team environment
Provide information and communicate effectively
Partner with the Store Management Team to interview, select and hire Associates
Supervise and coordinate Store activities
Store General Manager Examples
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Store General Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of store general manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for store general manager
- Assume responsibility for the overall operation of the entire store in effort to maximize sales through joint operational focus to obtain highest level of profitability
- Establish, and monitor sales goals, sales plans and budgets with management team to optimize profit
- Coordinates sales promotion activities and oversees preparation of product displays and advertising
- Ensures associates are engaged in taking of and controlling inventories, reconciling cash, keeping operating records and/or preparing daily records of transactions
- Responsible for proper training, coaching, staffing according to budget and store needs
- Ensure selling floor is adequately stocked and has appropriate signage and product assortment
- Process information and merchandise through computer system and POS register system
- Oversee the restaurant to ensure high quality guest service and experience
- Responsible for location opening/closing including accurate cash handling procedures and assures completion of necessary daily financial paperwork
- Maintain adequate inventory levels of all products according to business levels through accurate ordering and participates in monthly inventory counts
Qualifications for store general manager
- Supervise Cash Office procedures
- Maintain an efficient and effective Receiving Department
- High school graduate or equivalent (GED), Associate's or Bachelor's degree preferred
- Minimum 2 to 4 years applicable retail work experience, including a minimum of 2 years supervisory experience
- Comfortable with change, enjoys variety in work and thrives on creating novel solutions
- Successful experience managing profitability
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Store General Manager Job Description
Job Description Example
Our growing company is looking for a store general manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for store general manager
- Analyzessales reports and KPIs to determine the needs of the business
- Establishesand communicates clear expectations, holding store team and themselvesaccountable for achieving all brand, performance, and behavior standards
- Controlspayroll and supply budget
- Performsand oversees basic operational activities such as scheduling, target shrinkaudits, physical inventory, opening and closing duties, time sheet review andpayroll accuracy documents, and merchandise flow processes
- Overseesall financial activities in accordance with policy, including cash handling andreporting, price changes, and merchandise handling
- Ensurescompliance with all applicable laws, loss prevention policies, operatingprocedures and controls
- Administersall operational process including inventory receipt/dispatch, dailyreplenishment of floor merchandise levels, and execution and preparation ofphysical inventories
- Ensuresvisual presentation, organization, and facility maintenance are representativeof the Brand
- Developsa high-performance culture, motivating sales team to meet assigned sales andproductivity goals
- Trainsand develops store management team on business acumen to drive overallperformance
Qualifications for store general manager
- The opportunity to work within a global, leading luxury lifestyle brand that believes in being bold, being daring and constantly challenging ourselves to always improve
- To work in an environment where your development and career expansion is a constant focus of all those around you plus the security offered by a competitive remuneration package
- Minimum 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
- Multiple years of experience in prior Retail management
- Food service/culinary arts experience preferred
- Strong merchandising skills with the ability to drive business
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Store General Manager Job Description
Job Description Example
Our growing company is looking for a store general manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for store general manager
- Trains,coaches and assists with locate fulfillment and selling
- Recruits, supervises, schedules, trains and develops store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager absence
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
Qualifications for store general manager
- Ability to stand for long periods of time, bend, stretch engage in repetitive motions
- Prior retail experience strongly required
- Multi-store management preferred
- Must be a current store manager
- Experience hosting events is a huge plus!
- Ear piercing (you will receive full training)
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Store General Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a store general manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for store general manager
- Monitors and manages all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
- Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Perform competitive gas price surveys on a daily basis
- Complete required daily accounting paperwork and transmit by noon to accounting office
- Account for ATM and Lottery funds on a daily basis, and make deposits (where applicable)
- Keep accurate fuel inventory records (red book), and report any excessive variations
- Recruit, hire, train, motivate, develop, discipline and terminate staff using appropriate documentation
Qualifications for store general manager
- 3 years previous food and beverage management experience
- ServSafe Certification (or ability to obtain within first 30 days of hire)
- TIPS certification and Food Handler certification (or ability to obtain within 30 days of hire)
- Participative, lead by example management style with hands-on work ethic
- Ability to attend work in winter weather environment
- Role model and expect exceptional customer service
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Store General Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of store general manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for store general manager
- Perform annual employment evaluations
- Schedule, monitor & control payroll hours on a daily, weekly & biweekly basis
- Perform additional merchandise price surveys
- Assist in covering manager vacancies at other store locations
- Hire, train and develop an assistant manager capable of running store in your absence
- Other duties as assigned by Territory Supervisors
- Cultivate a positive shopping experience for all Guest
- Responsible for staffing the store appropriately to cover the Guest and business demands of a 24/7 business
- Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage of labor hours
- Allocate appropriate and adequate resources necessary for effective training execution as designed
Qualifications for store general manager
- Meet or exceed top-line sales goals
- Meet or exceed credit and preferred card acquisition goals
- Role model company values
- Manage operational expenses and control cost to meet budget goals
- Ensure that company assets and inventory control are maintained
- Models,teaches, and promotes the Most Amazing Personal Service (MAPS) principles andstandards, offering a cohesive omni channel experience