Services Product Manager Job Description

Services Product Manager Job Description

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Services product manager provides a Lifecycle Product management approach to the digital forms platform at all stages of the product lifecycle.

Services Product Manager Duties & Responsibilities

To write an effective services product manager job description, begin by listing detailed duties, responsibilities and expectations. We have included services product manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Promoting and securing investments plans through the development of proposals and the appropriate business funding
Managing vendor relationships and defining requirements of the vendor services
Provide regular reports to product consumers
Acting as a project sponsor for all major product initiatives, including developing delivery strategy, which includes implementation, delivery support and maintenance of the product
Directly influencing the development and deployment specification of the product
Assuring accuracy of data base (inventories) for respective product
Market and communicate on your service
Deliver top-notch user experience to Planned Parenthood’s consumers on mobile, tablet, and desktop
Develop product vision, requirements, and roadmap for consumer-facing products
Establish KPIs for products and oversee regular and ongoing data analysis to inform product evolution

Services Product Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Services Product Manager

List any licenses or certifications required by the position: PMP, ITIL, PHR, CEBS, ITSM, MQTT, CTP, CCM, CSPO, NPI

Education for Services Product Manager

Typically a job would require a certain level of education.

Employers hiring for the services product manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, MBA, Marketing, Computer Science, Technical, Education, Management, Business/Administration, Finance

Skills for Services Product Manager

Desired skills for services product manager include:

Especially Word
Excel and PowerPoint
Google Suite and associated programs frequently used at Rentokil North America
Later
Microsoft Office Suite 2007
Network
Customer requirements and challenges
New product launch readiness process
Product lifecycle
Service lifecycle planning and product management strongly

Desired experience for services product manager includes:

Understanding of basic accounting principles such including P/L, Cash vs
Ability to effectively manage prioritization, demand and capacity for manpower and technology
Demonstrated management of suppliers/vendors in both software and hardware
Client-focused mindset and attitude including the ability to negotiate with senior business clients
Experience of maintaining and supporting a large complex environment
You have ample experience with managed IT services

Services Product Manager Examples

1

Services Product Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of services product manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for services product manager
  • Identify Pro-Serve opportunities and how those services will complement the success of a commercial WAF product
  • Determine how VDMS will approach the re-sell market with regard to Security Services
  • Trustwave Partnership Management for commercial rules, cross-selling engagements, and WAF validation
  • Understanding of new technology directions in the emerging cloud market, conduct market research, and maintain expertise in the product internally and competitively
  • Identify and assess opportunities for product enhancements & new product offerings
  • Work closely with cross functional stakeholders to ensure the portfolio and investments align with strategic direction of the EBU business goals
  • Produce and own the product business plan, on-going life cycle management and associated roadmaps
  • Collaborate & evolve product strategy within the Data Centre & Cloud portfolio (short and long term requirements)
  • Track product performance, manage revenue and profitability objectives to deliver product portfolio assessments
  • Deliver products & portfolios that have clear differentiation, product uniqueness and complete the product documentation
Qualifications for services product manager
  • The ability to drive clear decisions and proactively communicate with all stakeholders at multiple levels
  • Degree or equivalent vocational qualification
  • Passion for understanding and helping others to understand how the MapQuest platform can be leveraged to create truly custom B2B/Enterprise solutions and applications
  • Preference for an undergraduate degree in engineering, GIS/geography, computer science
  • Deep understanding of sales and marketing funnel analysis
  • Deep understanding of site engagement optimization
2

Services Product Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of services product manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for services product manager
  • Understand and identify product usage and retention rates, and act swiftly to maintain high levels of engagement
  • Promote the program to Retail teams and create a competitive environment amongst internal partners to drive enrollment
  • Direct, guide, and continuously improve the performance of a small offshore team to maximize vendor enrollment
  • Create and automate reports and clearly communicate ideas to all stakeholders (internal and external), including senior management
  • Execute NPI programs for the H fleet across cross-functional resources
  • Maintain product and core service competitive assessments working with the competitive intelligence team
  • Develop & execute integrated product line outage and event service strategy along a three-year horizon
  • Work with platform/frame managers to build specific outage scopes to maximize customer outcomes revenue and margin per outage/event
  • Work collaboratively with regions and commercial teams as appropriate
  • Content Management & QA Manager
Qualifications for services product manager
  • Qualified to degree level or equivalent- Experience of development and ongoing management of digital services for educational markets would be an advantage- Knowledge/experience of Agile methodology and working in Agile multi-functional delivery teams
  • Must be able to articulate clearly and concisely when interfacing with management, customers, sales, legal, IT and operations other bank partners and third party vendors
  • This position coordinates product management of the Treasury Services assigned products, product development, enhancement product profitability and risk, supports Treasury Services Operating Plan and marketing strategy for assigned product(s)
  • In conjunction with the Product Line Manager, researches and supports product profitability by pricing for the assigned product or product line in order to achieve operating plan revenue goals
  • Provide required technical expertise to Sales during the Sales process (via direct customer contact), and also as a writer through development of brochures, user manuals, is the subject matter expert for assigned products
  • Experience Proven ability to make smart feature vs
3

Services Product Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of services product manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for services product manager
  • Manage and build relationships with third party suppliers as appropriate Moodys, Providers, FE etc
  • Support training, sales and marketing functions with technical knowledge and input where appropriate
  • Deliver any agreed projects on time using robust controls and documented processes
  • Keep up to date with the market, anticipating and recommending future opportunities for Synaptic Software as a result of any changes identified
  • Provide and maintain regular Management Information to enable informed decision making
  • Analyze and understand market research results
  • Manage requirements for GCCx in a clear manner that allows solutions to be built by Global Product Development (GPD), IT and other solutions providers
  • Work with marketing and others to develop market insights
  • Create and maintain a 5-year product roadmap, linked to GM and global connectivity strategy
  • Managing the entire product line life cycle from strategic planning to tactical execution
Qualifications for services product manager
  • Display strong collaboration skills
  • Leadership in product development to replace/reinvent our Device Replacement and Service product experience
  • Foster strong cross functional relationships across brand, customer marketing, product & devices team and sales to market and drive adoption of products under management
  • Leadership of annual and quarterly planning and forecasting for Device Value Added product portfolio
  • Management of regulatory requirements/compliance for products under management
  • Graduate / Post-Graduate Degree qualifications
4

Services Product Manager Job Description

Job Description Example
Our growing company is looking to fill the role of services product manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for services product manager
  • Work closely with the Commercialization team on the go-to-market plan
  • Leverage existing capabilities across Merchant Services and JPMC to expand core acceptance solution adoption and create unique value added services for Chase customers
  • Translate ideas and/or concepts into viable business cases and scoping statements with clear and achievable objectives
  • Collaborate across the Product team, the broader Merchant Services organization and JPMC, to deliver against the Enterprise Product teams objectives
  • Participate in overall product strategy and leadership
  • Track progress of ChasePay objectives and goals
  • You will learn how balance functionality against complexity on a highly visible platform which serves millions of retail customers
  • Monitor overall China region fleet performance and reliability, develop / introduce product improvements, upgrades / uprates, and repower opportunities to ensure the long-term success and competitiveness of the product
  • Coordinate and build strong working relations in a matrix organization, including engineering, sourcing, sales, and marketing, ensure cross-functional support and execution
  • Assess changing market dynamics / requirements and develop differentiated offerings that drive customer value
Qualifications for services product manager
  • 10 years of experience in a sales or marketing environment (ideally in IVD - in vitro diagnostics)
  • Held client facing roles and evangelized products internally and externally
  • Built websites or collateral for products and services
  • Demonstrated ability to gather and translate market trends and feedback into successful product initiatives and revenue growth
  • Report to the Information Services Director and will be a senior member of the BIS Leadership team
  • Interact with all other areas of BIS and with all support functions, with particularly close working with Engineering, Future, Supply Chain Management, Business Development and Communications
5

Services Product Manager Job Description

Job Description Example
Our company is looking to fill the role of services product manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for services product manager
  • Develop quality metrics for all categories managed and monitor KPI’s
  • Drives positive results throughout the organization by implementing new processes related to New Product Development and Specifications guiding Food Safety and Quality and determining and implementing efficiencies
  • Build strategic relationships with vendors and internal clients
  • Evaluate existing and potential vendors, both foreign and domestic, across multiple criteria, including quality, service, availability, reliability, selection
  • Researches and analyzes new products and services to determine if they are a fit and offer an upgrade in quality, reliability, selection, etc to internal clients
  • Study industry publications, trade journals and market information to keep current on relevant changes in procurement and the food service industry
  • In close cooperation with the sales, business development and program delivery organisations, identify the market size, the market needs, the key success factors or differentiator that will allow our product/solution to be successful
  • Work with the Portfolio Pricing function to set up standard configuration templates
  • Manage and modify complex product(s) within the Global Markets Group portfolio
  • Be the internal and external communications SMEs (Spokesperson, webinars/seminars, white papers, collateral, sell sheets)
Qualifications for services product manager
  • Project and programme management experience in a technical product environment
  • Experience of managing high performing software development and support teams
  • Good all round IT industry experience and knowledge
  • 3+ years of relevant experience, with some demonstrated experience in product management, project management or custom service desired
  • Working knowledge of SQL, XML and database structures
  • Strong customer-service focus for building a product with purpose and supporting clients

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