Senior Manager, Ecommerce Job Description
Senior manager, ecommerce
provides info and feedback to marketing director and digital marketing team to secure content and support in general to grow ecommerce sales.
Senior Manager, Ecommerce Duties & Responsibilities
To write an effective senior manager, ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included senior manager, ecommerce job description templates that you can modify and use.
Sample responsibilities for this position include:
Align with Global IT, Global Analytics and DTC merchandising and marketing to drive strategic commercial trading platforms that make use of advanced analytical methodologies and multiple data sources
Develop deep understanding of Levis.com and Dockers.com customers globally
Implement user experience in specific areas of the site
Establish formal processes for developing consumer-centered experiences and prioritizing functionality and releases
Build a high performing team
Work with Operations to ensure safety and soundness in the end-to-end fulfillment process of rewards redemptions
Business lead on RFPs/RFIs relating to new or vendor changes to deliver on rewards redemption models
Negotiation, in conjunction with Procurement, where appropriate, of new retail redemption relationships
Responsible for the analysis of actual sales results to plan, identifying trends and opportunities for increased revenue and profitability including in season pricing, distribution, and investment opportunities
Actively interprets and reviews financial results with eCom leadership, Sr
Senior Manager, Ecommerce Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Manager, Ecommerce
List any licenses or certifications required by the position: PMI, PMP, SCRUM, CSPO
Education for Senior Manager, Ecommerce
Typically a job would require a certain level of education.
Employers hiring for the senior manager, ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Marketing, MBA, Computer Science, Business/Administration, Education, Engineering, Finance, Communications, Management
Skills for Senior Manager, Ecommerce
Desired skills for senior manager, ecommerce include:
ECommerce channels/online marketing
Merchandising
Ranging & forecasting
Consumer products and the licensing industry
Franchise sensitivities
General business processes of eCommerce
MS-Office applications
Digital landscape and goals
Digital marketing
Digital/eCommerce space
Desired experience for senior manager, ecommerce includes:
Minimum 10 years' relevant experience of business and implementation, of which minimum 5 years at managerial level gained from system integration, consulting firm, or relevant industry
Large scale e-commerce project implement experience preferred.(30+ project team member)
Own a wealth of customer relationships and channels
Excellent customer service with good communication and negotiation skills
Strong planning and organization skills, able to work under pressure, and work a flexible schedule if required
A team player with strong sense of ownership
Senior Manager, Ecommerce Examples
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Senior Manager, Ecommerce Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of senior manager, ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior manager, ecommerce
- Build a 360° consumer view by bridging insights on registered consumers with insights collected on non-registered consumers
- Manage and maintain all range management systems (Including pricing & Sizing)
- Interface with BU Category teams & CTC
- Implement global strategy for the development and management of eCom business in Korea
- Ensure to have a constant update of new technologies, initiatives and manage monthly execution plan of site development and deployment
- Review performance reports and dashboards to identify opportunities and areas for the improvement
- Lead resource and timeline management effectively and take actions where necessary with outsourcing vendors to ensure solution and design maintenance
- Analyze the financial flow of consumer transactions and report resolve variances to ensure that all costs are aligned to budget levels
- Collaborate with sales channels and other eCom functions to deliver on the project and initiatives on time with the required quality level
- Establish operational KPIs from analytics and competitive analysis
Qualifications for senior manager, ecommerce
- Extremely strong bottom-line focus coupled with strong action/achievement orientation
- Strong curiosity and ability to assess emerging technology and how it can be leverage to create innovative business models
- Bachelor’s degree in business or related fields from a top tier university
- Proficiency in Japanese and/or Chinese a plus but not required
- Works with business areas to define business/brand goals and develop digital strategies based on consumer insights, trend analysis and business objectives
- Able to build an eCommerce group that is focused on a constant improvement process
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Senior Manager, Ecommerce Job Description
Job Description Example
Our company is hiring for a senior manager, ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior manager, ecommerce
- Develop and maintain cost estimates, resource plans and any other documentation required to control the project budget
- Communicate and reinforce project methodologies and standards developing all project artifacts as required
- Provide status to required managers/senior executives
- Experience with near-shore and off-shore team management and project delivery
- Ensure projects meet all business and system requirements and are compliant with PMO guidelines and project financial accounting
- Gather and distill requirements from customers, internal teams
- Develop and drive buy/build/partner solutions to enable delivery of the roadmap
- Write specifications, prioritize features, build consensus, and coordinate product schedules
- Lead the implementation of the product roadmap through close partnership with the engineering and operations teams
- Define and coordinate the creation and analysis of A/B and other tests
Qualifications for senior manager, ecommerce
- Provides guidance on governance and change management implications of projects and engages those professionals as appropriate to ensure solutions consider these aspects
- Strong budget management skills required for the role, ensuring accurate forecasting and spend management
- Expert level of attention to detail.Excellent written, verbal communication and presentation skills
- Exceptional interpersonal skills with the ability to establish strong relationships with team members
- Degree in Marketing, Communications, or related field is desirable
- Strong business sense, excellent data analysis skills
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Senior Manager, Ecommerce Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior manager, ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior manager, ecommerce
- Work with the Digital Marketing team on promoting win-back programs to desirable lost customers based on calculated customer lifetime value (CLTV)
- Collaborate with the PDS and eCommerce Merchandising groups to ensure the customer path-to-purchase journey is optimum
- Establish and cultivate a culture of test and learn
- Work closely with UX to define and optimize purchasing flows
- Maintain calendar of key launch/event dates related to marketing and sales for the product lines in collaboration with the product teams, PR, advertising, customer care and other channels
- Recruits and manages members of a team working to create best-in-class online experiences consistent with the brand
- Oversees mobile strategy and develops innovative mobile components of the platform and mobile-optimized experiences
- Continually optimizes processes and procedures using A/B testing and user feedback to make step changes to our web experience
- Collaborates with all other departments to ensure a consistent omni-channel experience (tie ins to retail and wholesale)
- Works with the marketing team to develop strategies and meet revenue targets
Qualifications for senior manager, ecommerce
- Minimum of 4 years of experience leading large teams (on and offshore) and technology engagements, including client and consulting staff
- Minimum of 4 years of experience leading large sized teams (on and offshore) and technology engagements, including client and consulting staff
- Working closely with the Director eCommerce Partner Program on the future partner rollout planning and strategy that is in line with our financial targets
- Create pitch deck templates that can be used in new partner sell-in meetings key internal pitch meeting decks to sell-in the benefits of the partner program to expand our network
- BA / BS in Business, Finance, Economics or related field (MBA preferred)
- 8-10+ years of demonstrated payments experience with an internet software company or payment processing provider
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Senior Manager, Ecommerce Job Description
Job Description Example
Our growing company is looking for a senior manager, ecommerce. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior manager, ecommerce
- Develop and own the promotional strategy playbook with plays (e.g., discounts, vouchers, product level promotions, order level promotions, ) that will drive customer traffic, conversions (transactional and non-transactional), baskets, and product category horizontal penetration
- Develop monthly, quarterly, and seasonal promotion plans to gain incremental sales focused on revenue and horizontal penetration targets
- Set and execute the personalization strategy and roadmap to transform existing customer (logged in and anonymous) experiences, increase brand engagement & consideration and subsequently, improve conversions and average basket size
- Drive personalization execution by customer profile (by account, by user, by item quantities, by order frequency, by geo location, ) and site-wide by establishing and monitoring ongoing personalization and optimization experiments (innovative and iterative)
- Manage relationships with 3rd party vendors and internal IT to manage our personalization platform
- Work with the PDS Group to ensure product data records are able to be utilized for customer- and industry-level recommendations
- Drive growth via an aggressive test and learn agenda (segmentation/personalization, message types, timing, frequency, ) with the rapid execution necessary to constantly improve our conversion rates
- Work with Data Standards on product records (i.e., stock status, distribution chain status, tier status, noun code, product hierarchy, material status, ) to proactively manage customer expectations
- Load external data (revenue, orders, ratings, status date change, ) that will be used to drive customer sort options
- Develop product selections that will be promoted (off-site and on-site) based on opportunity assessment and targeting criteria guidance provided by the Marketing group
Qualifications for senior manager, ecommerce
- Broad knowledge of other related technologies such as order management, integration, user analytics
- 7-10 years’ experience with deep eCommerce expertise
- Must have experience in building / delivering / running an Ecommerce platform
- Excellent communication skills with experience working in a matrix organization
- Microsoft Office software applications desired
- Bachelors Degree in an analytics field required
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Senior Manager, Ecommerce Job Description
Job Description Example
Our innovative and growing company is looking for a senior manager, ecommerce. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior manager, ecommerce
- In partnership with the Manager, Customer Acquisition, develop customer acquisition strategies by leveraging a range of techniques including paid search, retargeting, programmatic, Google shopping, and SEO that will drive qualified online traffic and customer acquisition
- In partnership with the Manager, Lifecycle Communication, define and develop upsell and post-purchase email strategies and tactics that will increase email revenue contribution and the customer Lifetime Value (LTV)
- Work with team members to grow the company's email lists optimizing the websites
- Develop aggressive, but achievable profit objectives for the business unit and is strongly committed to achieve them via business unit decisions or support of the leaders
- Ensure completion of plan and outlook processes and operates within them appropriately
- Lead operation and financial analytics and planning
- Builds market profitability through in-depth understanding of marketing spend, sales/trade spend, manufacturing costs, logistics and other drivers
- Will work closely with the cross functional teams to deliver goals, contingency plans and other metrics
- Identify cost savings and understand financial implications of new initiatives and research/resolve variances
- Develop and support leaders regarding financial ramifications of activities
Qualifications for senior manager, ecommerce
- Experience on RES related industry and/or SOE would be a strong plus
- Self-driven and strong can-do mentality
- Excellent leadership, communication (mid-level English communication is needed)
- Able to facilitate complex discussion, presentations and workshops
- Willing to travel in China per project/BD requirement
- Strong Accounting and Tax Knowledge (ACA/CTA qualified or similar)