Ecommerce Manager Job Description
Ecommerce manager
provides ad-hoc analysis with insights and recommendations to improve our campaigns, animation, e-merchandising and online experience effectiveness to drive eCommerce business performance.
Ecommerce Manager Duties & Responsibilities
To write an effective ecommerce manager job description, begin by listing detailed duties, responsibilities and expectations. We have included ecommerce manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Define and lead the overall eCommerce operations including order management, supply chain, inventory planning and customer services
Drive project initiatives, from an operational standpoint, for both known and unknown solutions that are identified to deliver growth to the eCommerce channel
Balance goods receipts from shipment to ecommerce third party warehouse
Manage and plan merchandise inventory positions for ecommerce and future retail formats stores to drive sales, inventory, profit, and turnover objectives
Performing competitive analysis on sites within their respective site portfolio
Coordinate work performed by IT staff and internal customers/partners by defining project requirements and performing feasibility and needs/impact assessments
Develop detailed project plans and managing all implementation processes
Formulate and analyze business strategies on digital platforms, in order to maximize the traffic transaction revenue
Build, and run regular campaign-specific reporting (daily, weekly, monthly)
Lead on all online POS across all product categories for the APAC region
Ecommerce Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Ecommerce Manager
List any licenses or certifications required by the position: PMP, SCRUM, PMI, CSPO, PM, CSM, DPDHL, MBA, ITSM, WZ
Education for Ecommerce Manager
Typically a job would require a certain level of education.
Employers hiring for the ecommerce manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business, MBA, Computer Science, Education, Business/Administration, Engineering, Management, Communications, Advertising
Skills for Ecommerce Manager
Desired skills for ecommerce manager include:
Ad serving platforms and online analytic solutions
Google Analytics
Statistical methods and testing methodology
HTML
MS Office
Digital marketing
E-Commerce benchmarks and best practices
ECommerce
ECommerce product flow and online store optimisation
Experience with Amazon Marketplace an asset
Desired experience for ecommerce manager includes:
Direct experience and success managing multiple digital sales channels
5-7 years experience in a software project management capacity, preferably with consumer oriented web projects on a regular release cycle
Email Programs & Promotions
Bachelors degree in Business, Merchandising or related field, or combination of education and relevant experience
Experience in B2C business, B2B is also helpful
PCI and SOX compliance and awareness
Ecommerce Manager Examples
1
Ecommerce Manager Job Description
Job Description Example
Our innovative and growing company is hiring for an ecommerce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce manager
- Develop and effectively manage department and project budgets, reevaluating their appropriateness on an ongoing basis based upon strategic objectives
- Evaluate health of projects and identify, analyze and propose solutions to various issues
- As projects complete, drive the creation of the operating model and hand off to adidas and Reebok functional teams to enable a standard operating platform across brands by sharing best practices
- Work with cross functional teams within Marketing, Operations, IT and User Experience to enable achievement of best practices through successful program management, and achievement of end-to-end information and product flows
- Manage purchase order status
- Act as the liaison between corporate customer service and the e-commerce team to ensure 100% allocation of goods
- Gather direction from the e-commerce buying team on cancel/extension decisions and update retail planning system
- Communicate to e-commerce team shipments/shortages
- Capture goals, business requirements and other relevant information for the site and user experience which include checkout, payment methods, order management tools and fulfillment
- Work on large and small scale web-based projects that have a direct impact on the company
Qualifications for ecommerce manager
- 7+ years in an operations and/or product management role in an e-commerce business
- For operations projects, ability to define functional requirements, reflecting a deep understanding of how an e-commerce business operates
- Ability to manage and motivate, direct reports and collaborate across a matrix organization
- Highly proficient in Excel, MS Project, Word and PowerPoint
- Bachelor’s Degree and/or fashion background preferred
- 5+ years of merchandising or styling experience preferred
2
Ecommerce Manager Job Description
Job Description Example
Our growing company is looking for an ecommerce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce manager
- Work with Sales and Operations to determine and manage exit strategies for inventory
- Oversee allocation and establish replenishment process to maintain optimum inventory levels of key selling items
- Negotiate priority of projects based on anticipated ROI and cost involved
- Understand the domain and know the SMEs to ask the right questions to prioritize and perform necessary follow ups to resolve any issues and drive progress
- Ensure that the requirements, projects and IT strategies are in line with the business strategy for digital
- Constantly measure the incremental benefits of each project to apply course corrections on project selections
- Drive the IT strategy to align business initiatives with IT strategy
- Lead a team of 6-9 business analysts and project managers
- Be responsible to align E2E delivery of project - tactical or strategic - coming through any stakeholder
- Understand and communicate Agile and other project management methodologies
Qualifications for ecommerce manager
- Prior E-Commerce experience is a plus
- A fashion background and strong knowledge of textiles is preferred
- Strong analytical / quantitative skills with excellent knowledge of excel
- 2-5 years of experience in client services for Cash Management Services
- Ideal candidate will be ahead of the learning curve
- Fluent in spoken and written Cantonese, Mandarin and English
3
Ecommerce Manager Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of ecommerce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce manager
- Develop and maintain automation scripts, it is important that as a QA manager you will be able to understand requirements for new features and tools and be able to develop a automated testing suite
- Execution of Test cases (manual and automatic) functional testing and regression testing
- Supporting test improvements
- Report of testing progress using standard templates
- Documentation of test Cases and test results
- Proactively suggest process improvements and evangelize adoption of new techniques and tools
- Identify and develop new business opportunities, offer professional total solutions to customer in trading business
- Maintain good relationship with existing partners
- Implement sales program to the customers
- Conduct regular market analysis to keep on top of the emerging trends
Qualifications for ecommerce manager
- Bachelor or Master degree required, with 2-4 years Paid Search experience
- 3-5 years’ experience in e-Commerce sales and marketing
- 3+ years’ experience with a manufacturer selling consumer products through key customer e-Retailers, such as Amazon, Walmart.com
- Experience with e-Commerce technology platforms and online marketplaces
- Ability to maintain workflow across multiple retailers and categories simultaneously in fast-paced environment
- Minimum five years of staff management
4
Ecommerce Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of ecommerce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce manager
- Execute eCom fundamentals
- Partner with stakeholders across all functional teams ensuring strategy is aligned across those functions
- Experience of optimising site search tools
- Experience of setting up, managing and optimising product recommendations tool Qubit / Rich Relevance
- Experience of setting up, managing and optimising website personalisation tools
- Experience of Magento platform
- Strategic planning based on analysis of daily and monthly sales, unique page views, conversions and average selling price across product groups
- Regularly review onsite search results and make recommendations to improve sales and conversion
- Figure out purchasing behavior of people on website
- Website Quality Check
Qualifications for ecommerce manager
- Minimum four (4) years’ experience managing projects, preferably in complex global matrix environments
- Point of contact for social media customer support relating to e-commerce topics
- Manage 3rd party tools such as Product Reviews and Q&A
- Work with outside vendor to ensure fraud prevention rules are current and review monthly data on performance
- Provide product feedback to internal design teams based on customer dialog, chat transcripts, onsite tools such as Q&A and Product Reviews
- Minimum 2 years in vendor / process management preferred
5
Ecommerce Manager Job Description
Job Description Example
Our company is searching for experienced candidates for the position of ecommerce manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for ecommerce manager
- Participates in developing roadmaps for data structures to enable increased user adoption for our eCommerce platform Hybris for our users
- Developing and managing the integration of the eCommerce businesses into the policies and practices of the parent corporation
- Understanding the product offerings and architecture of the eCommerce businesses
- Identifying security risks in the eCommerce businesses’ environment
- Reviewing and revising client contract language as it applies to the information security requirements of the eCommerce businesses
- Manage day to day activities relevant to eCommerce business process and improvements
- Develop a streamlined content strategy, process, and pipeline appropriate to the eCommerce experience and portal capabilities
- Take ownership of the software development process
- Develop and manage a team of Solution Architects and Software Engineers
- Develop and implement software development guidelines, standards, procedures, samples, templates, best practices, and tools
Qualifications for ecommerce manager
- Demand Planning, Sales, Trade Marketing, or Merchandising background a plus
- Degree from college/university or equivalent combination of experience and education in lieu of degree
- Provide sound campaign analytics and lead ad hoc reporting requests across all aspects of the business including Marketing, CRM and Financial
- Deep understanding of the retail marketplace
- Strong statistical analysis acumen
- MicroSoft EXCEL expert skill level