Manager, Ecommerce Job Description

Manager, Ecommerce Job Description

185 votes for Manager, Ecommerce
Manager, ecommerce provides market data, observations, consumer insights, analysis and trends for eCommerce to facilitate strategy and initiatives development of eCommerce and other sales channels.

Manager, Ecommerce Duties & Responsibilities

To write an effective manager, ecommerce job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, ecommerce job description templates that you can modify and use.

Sample responsibilities for this position include:

Mentoring and developing their merchandising team to ensure their career growth / goals are met
Develop and implement strategic e-Commerce business plans by account, build and manage sales/merchandising calendars across accounts
Primarily responsible for execution and management of a portfolio of projects, which may include one or larger projects, smaller site enhancements
Facilitate communication between TMall, 3rd Party Integrator, A&F teams
Partner with government agencies and vendors in Asia as needed (ex
Working closely with Product Managers to ensure new functionality is properly tested, implemented and measured on respective website(s)
Overseeing testing and optimization of their respective websites through third party testing software and analytics
Working closely with Consumer Insights team to identify opportunities and trends in shopping behavior and communicates the findings / solution to brand management
Working closely with Search Engine Optimization, Search Engine Marketing, Affiliate Marketing and Email Marketing team(s) to ensure their respective websites are meeting best practices
Maintaining current knowledge of internet marketing, trends and knowledge of all brand standards and muses within portfolio

Manager, Ecommerce Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Ecommerce

List any licenses or certifications required by the position: PMP, SCRUM, PMI, CSPO, PM, CSM, DPDHL, MBA, ITSM, WZ

Education for Manager, Ecommerce

Typically a job would require a certain level of education.

Employers hiring for the manager, ecommerce job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Marketing, Business, MBA, Computer Science, Education, Business/Administration, Engineering, Management, Communications, Advertising

Skills for Manager, Ecommerce

Desired skills for manager, ecommerce include:

ECommerce channels/online marketing
Ranging & forecasting
Google Analytics
Direct to consumer fulfillment operation
Opportunities and execution of the digital and mobile retail market

Desired experience for manager, ecommerce includes:

Experience in the cosmetics and/or consumer packaged goods industry a plus
The ability to work independently and drive schedules and dates, facility for working on highly collaborative projects
Experience in a wholesale apparel organization is preferred.Prior retail planning experience is required
5 + years of IT project management and delivery experience
Proven ability to develop and manage project plans, manage ongoing risks and issues, drive and manage project scope, and provide executive level status updates
A strong understanding of project management methodology, terminology, and best practices

Manager, Ecommerce Examples


Manager, Ecommerce Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, ecommerce. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, ecommerce
  • Participate in all aspects of line building process with Operations Work with Content Marketing and Merchandising team to develop impactful activation and launch strategies
  • Effectively build and manage relationships with all 3rd parties, evaluating core competencies that are most beneficial to the group
  • Continually review sales performance through online transactions, buying patterns and identify future trends
  • Research and develop business processes ensuring high levels of quality, efficiency and responsiveness to maintain competitive advantage
  • Define policies and facilitate business process improvement projects
  • Provide overall guidance and oversight for portfolio of projects
  • Responsible for project and departmental financials
  • Participate in the governance process and lead the team to define project portfolio
  • Develop and implement e-Commerce tactical plans by retailer, through understanding of brand/category/retailer dynamics and objectives, business plans, marketing drivers and key metrics
  • Develop and implement measurement plans that demonstrate delivery against business & initiative objectives, support continuous improvement/optimization
Qualifications for manager, ecommerce
  • Able to collaborate with individuals from multiple countries, cultures, and languages
  • Advanced MS Project Server, Project Professional, Office, and SharePoint
  • Requires a Bachelor’s degree in Business, Computer Information Systems, Project Management or equivalent
  • 3-5 years Ecommerce leadership experience
  • Knowledge of web analytics and research
  • Music/Entertainment Ecommerce experience preferred

Manager, Ecommerce Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of manager, ecommerce. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, ecommerce
  • Develop the location level sales plans and establish inventory turns by store at each half to generate original plan stock to sales, days of supply, and inventor targets
  • Build seasonal and intermittent product upload files
  • Manage inventory in the backend of WCS per the Marketing Cadence Calendar
  • Coordinate back end product deployment in WCS with the merchandiser
  • Drive the open-to-buy forecasts and supporting action plans presentation of this data to Finance, Operations, and cross-functional teams on a monthly basis
  • Analyze style level performance in season and make adjustment to optimize revenue potential
  • Identify key items and develop strategies to optimize performance
  • Run and distribute the daily sales FLASH and weekly VF KPI report
  • Responsible for planning sales, inventory, and margins at a SKU level
  • Recap and analyze actual sales results to plan and forecast in-season sales and inventories on a weekly, monthly, and quarterly basis and ad hoc basis
Qualifications for manager, ecommerce
  • Bachelor’s degree in marketing, advertising, or product development/management required
  • 6+ years of experience in experience marketing, strong direct-to-consumer experience, retail a plus
  • Demonstrated success leading online marketing for large consumer bases
  • In depth experience with web analytics, online consumer insights, and behavioral trends
  • Three or more years of experience in Internet-related Product Management preferably with consumer-facing, ecommerce site(s), name brand content portals or social media sites
  • Fluent Canadian French

Manager, Ecommerce Job Description

Job Description Example
Our company is hiring for a manager, ecommerce. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, ecommerce
  • Experience of merchandising and trading ecommerce website with track record of increasing revenue, transactions and ATV
  • Identifying and implementing online merchandising strategies that drive improvements in sales conversion & CTR%
  • Recognize, plan, build and evolve produc merchandising strategies
  • Responsible for planning merchandising based on seasons, events like Diwali, and lifecycle of products
  • Ensure that all merchandising, marketing and promotion deadlines are met
  • Identify, understand, create dependency matrix and accordingly create the project plan for success
  • Implement a process for documenting and testing the Demandware storefronts
  • Ensure QA proper tools are in place to provide QA coverage reports
  • Develop structured processes for conducting SIT, UAT and regression testing which is aligned with the local business teams
  • Strong knowledge of JIRA and Confluence is a must
Qualifications for manager, ecommerce
  • Minimum 7 years experience in eCommerce and digital, with minimum 2 years in China or other international countries
  • Sound knowledge on eCommerce, SEO, SEM and website content management
  • Ability to multi-task on multiple projects with short and long term deadlines
  • Ability to make website/mobile UX and business improvement recommendations based on analytics and customer feedback
  • Proficient with online direct marketing techniques delivering relevant content / offers based on business rules and/or guest value
  • Practical knowledge of Content Management System (CMS) publishing website analytics tools is preferred

Manager, Ecommerce Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of manager, ecommerce. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, ecommerce
  • Work closely with buying team to initiate and develop actionable analysis to recap business by classification and subclass at a top-line store level in order to drive sales and achieve gross margin profitability
  • Develop a holistic campaign reporting framework to evaluate all marketing campaigns across dimensions such as margin, top line, marketing performance, operational efficiency and customer satisfaction
  • Own the DTC KPI framework and drive enhancements to facilitate deeper insights into the business
  • Work on a set of tools and on recurring analyses in order to facilitate insights into the business
  • Takes responsibility for Destination Management
  • Contribute to establishing value proposition, brand claims & competitive landscape
  • Develop monthly, quarterly and annual marketing budgets and forecasts for revenue, margin and expenses
  • Evaluate current trends, opportunities, competition, and customer insights to optimize a comprehensive online assortment
  • Provide guidance and direction to supply chain to forecast, plan and manage the inventory replenishment process
  • Develop and manage product hierarchy and categorization that aligns with our customer’s mental model and meets supplier and business objectives
Qualifications for manager, ecommerce
  • Ability to lead and direct a team, providing clear guidelines and milestones, and hold team accountable to assigned outputs
  • Must be entrepreneurial with an innovative spirit, great at handling change, eager, and willing to take chances
  • 4+ years working experience in a project management capacity
  • Be the advocate and voice of the customer for through onsite surveys, data collection tools and customer feedback
  • Own the relationship with external and internal customer service teams to research and answer questions regarding products and policies
  • Review chat logs and call stats to ensure service levels are met or exceeded

Manager, Ecommerce Job Description

Job Description Example
Our innovative and growing company is hiring for a manager, ecommerce. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, ecommerce
  • Managing product listing and highlighting of offers across custom offers and promotional Pages
  • Business planning, forecasting and deal development
  • Sorting of the best-branded products and new products according to the performance
  • Controlling filters, navigation, creative/banners quality across various interactions and defining roadmap to improve navigation, creative, banners
  • Analyzing daily NPS report and Sales report
  • Closely working with Content Team
  • Competition mapping and strategic planning
  • Gathering information on customers' reaction basis data available
  • Monitors marketplace products, service offerings and pricing
  • Monitors and analyzes the overall health of the e-Commerce business performance of program KPIs
Qualifications for manager, ecommerce
  • Minimum 5 years working in retail Ecommerce or similar field
  • Experience working with any major Ecommerce platform such as Demandware, ATG, WebSphere Commerce, Magento or similar tool required
  • Experience working with major team collaboration or equivalent project management tools such as Confluence, JIRA or MS Project required
  • Knowledge of industry standards such as responsive websites, search engine optimizations and web compliance guidelines preferred
  • Experience in building, leading and developing a team preferred
  • Minimum of 4 years working experience in Sales, eCommerce or Retail business

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