Practice Operations Job Description

Practice Operations Job Description

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Practice operations provides key data and guidance to senior management for fiscal planning, evaluating financial requirements and meeting financial objectives.

Practice Operations Duties & Responsibilities

To write an effective practice operations job description, begin by listing detailed duties, responsibilities and expectations. We have included practice operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Conduct monthly staff meetings to review new policies and procedures and operational issues
Review processes and institute changes in procedures to improve patient care, assure compliance with regulatory agencies and promote more efficient operation of the office
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Place catering orders for meetings
Coordination, maintenance and assistance of internal (WEM) compliance and filing system protocols
Back up New York Operations Assistant when necessary
Provide administrative operations support for the practice leader
Provide leadership, strategic direction and technical expertise on customer satisfaction / loyalty initiatives along with process improvement initiatives
Lead & facilitate projects (individual or teams) that employ Lean/Six Sigma/continuous improvement, problem solving methodologies, with effective change management techniques, to deliver business results (improved customer satisfaction, service quality & service mindset, reliability, productivity/efficiency and financial performance)
Responsible for managing, tracking, and timely reporting of key performance indicators of process/operational excellence and financial performance at the team/service group level

Practice Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Practice Operations

List any licenses or certifications required by the position: FEMA, CPR, CNA, MA, CEH, HR, GMON, GPPA, OSWE, OSWP

Education for Practice Operations

Typically a job would require a certain level of education.

Employers hiring for the practice operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Healthcare, Associates, Education, Business/Administration, Healthcare Administration, Management, Finance, MBA, Health Care

Skills for Practice Operations

Desired skills for practice operations include:

Governmental regulations and compliance requirements
Procedures
Organizational policies
Systems and objectives
Health care administration systems
Healthcare financial management
Patient flow and facilities management
Specifically medical practice accounting
Third party reimbursement issues
Fiscal management and leadership management techniques

Desired experience for practice operations includes:

Responsible for implementation of trainings (as designed by functional teams) that enable faster on-boarding
Work across cross functional teams in the areas of operational excellence
Support service group for managing financial requirements and budget for assigned function/location
Graduate Degree in business or life sciences (or) Masters in Business Administration or equivalent
Desirable] Six Sigma Certification (Black belt) from an institute of repute (or) Experience in
Extensive experience (5-8 years) in managing multi-functional process improvement projects internal to the organization or for external clients (or) • Extensive experience (5-8 years) in managing diverse training and learning solutions for multi-functional domains

Practice Operations Examples

1

Practice Operations Job Description

Job Description Example
Our growing company is looking for a practice operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for practice operations
  • Direct experience in managing multiple practices is preferred
  • Management experience in a multi practice or group setting required
  • Experience in physician practice start-ups preferred
  • Experience in managing physician practice revenue cycle
  • Experience with Hospital operations is a plus
  • Certified Medical Office Manager (CMOM)
  • Certified Medical Practice Executive (CMPE) preferred
  • Organize customer boards
  • Generates, reviews, processes and audits all data related to CCHP through Soarian, UHC
  • Determines marketing strategy
Qualifications for practice operations
  • Preferred to have understanding of Pharma business and financial issues, including its regulatory environment (life sciences Business Process Outsourcing experience preferred)
  • 7+ years experience in project execution role across the solution delivery life cycle
  • Effective at building and maintaining a resource network
  • Proven history of leveraging and growing a client base
  • Hands-on industry experience strongly preferred
  • Minimum of three years of client service delivery or related project experience
2

Practice Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of practice operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice operations
  • Pre-sales engagements in collaboration with local account teams to educate and establish credibility with clients prospects
  • Support account planning and opportunity development
  • Scope, lead and deliver consulting and consulting-led sales engagements
  • Coordinate staff special projects, delivery and ensure project meet company objectives employee professional development goals in a timely manner
  • Work with other internal departments to ensure quality delivery of service, provide metrics on service assurance
  • Direct supervision of office and clinical staff
  • Participates in administrative decision making
  • Program and maintain provider schedules in the computer system
  • Recommend and evaluate staffing plans to assure sufficient number of qualified and competent staff
  • Participate in management meetings to keep physicians and staff informed of operations
Qualifications for practice operations
  • Experience working as Six Sigma/Lean Black Belt or Quality Champion will be a plus
  • Experience reading and acting on financial reporting
  • 5 years experience in business related areas including Finance, Human Resources, Resource Management, Marketing or general business operations
  • Minimum five years of related project management and/or business operations experience
  • A demonstrated, mature ability to work within a matrixed partnership environment, engender collegiality, and trust
  • Ability to work with all levels of management and colleagues within the organization and the system office external customers utilizing good listening skills and interpreting end users’ needs
3

Practice Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of practice operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice operations
  • Schedule staff for mandatory in-services as required
  • Conduct regular analysis to ensure that schedules are being utilized to the fullest potential
  • Assist in implementation and training of staff members on all aspects of the EHR Practice Management software
  • Assist Director with Joint Commission, HIPPA, Medicare, Medicaid and other requirements and provide any suggestions for improvement
  • Assist Director with facility design, development and implementation as required
  • Proactively manage the revenue cycle operations related to billing
  • Participate in the hiring and termination of staff
  • Serve as point of contact for patients to resolve complaints
  • 5-7 years in a physician practice or a hospital physician practice management department
  • Large physician practice operations experience is preferred
Qualifications for practice operations
  • Excellent financial management skills focusing on cost containment, reimbursement and collection practices, new service line/revenue source development
  • University degree preferably in the area of business or finance
  • 5-10 years of experience in a similar role, ideally qualified in finance and accounting
  • Ability to model, project and report business economics
  • Non-hierarchical, with a high tolerance for ambiguity, an open, collaborative professional who is enthusiastic to work in a hands-on informal team environment
  • Strong integrity, maturity and ability to adhere to the highest professional standards
4

Practice Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of practice operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for practice operations
  • The successful candidate will possess the ability to manage multiple tasks, coordinate projects, and effectively communicate
  • Proficiency in computer software (Microsoft Word, Excel, Access, PowerPoint, ) and excellent presentations skills is required
  • Management and oversight of the employed physician practice to include staffing, patient satisfaction, employee satisfaction and access to care
  • Management of volume and growth for employed physicians including marketing and growth initiatives for the practices
  • Management of financial results for employed physician practices, to include daily/weekly monitoring of results
  • Ensure the language in Physician Employment Agreements is consistent with proforma assumptions
  • Management of contract renewals (through tracking term dates and assigning responsible party for handling renewal)
  • Strategic planning of the physician/practice development in conjunction with leadership and respective hospital market leadership team (to include physician recruitment, practice location selection)
  • Participation in Market Operations Councils (ACN, Quality, Leadership, etc)
  • Ensure practices meet Department of Health and other institute standards
Qualifications for practice operations
  • Degree in a STEM discipline
  • Strong experience working directly within industrial operations and process engineering, or as a consultant targeting processing engineering businesses
  • Understanding of how data and analytics create value in a process engineering context
  • Development of analytical and predictive models (eg for predictive maintenance)
  • Control systems and Operational Technology (OT)
  • Petrochemicals and refining
5

Practice Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of practice operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice operations
  • Serve as a liaison between the practice area and the Strategic Growth function for practice-area strategy execution and be responsible for providing regular strategy updates to the Executive team
  • Work as part of Technology practice to prioritize market-facing/chargeable time and professional development of all members of the practice by playing a key role in coordinating practice and business needs
  • Partner with Finance to analyze practice area forecasting related to revenue and resource capacity
  • Provide strategic and operational reporting to practice leadership
  • Serve as liaison to shared services, alliance manager, point of contact, and SME for asset ambassadors
  • Own staffing decisions and recommendations for the Technology practice in partnership with practice leadership, engagement managers, career advisors, and project resources
  • Assist with candidate recruiting, including identification of skill gaps and job description development to attract the right talent for the practice and desired leverage model
  • Meet regularly with career advisors to understand expertise and key areas of development for all practice resources
  • Coordinate and execute practice-wide meetings and events as needed
  • Serve as a liaison between the practice area and the Corporate Development function and be responsible for providing regular strategy update to the Executive team
Qualifications for practice operations
  • Wafer fabrication
  • Industrial chemicals
  • Mining and mineral processing
  • Previous experience of presenting to and working with Senior Management / CxOs
  • An appreciation of high level data and analytics solutions and how they apply to the process engineering industries (eg relational databases
  • Five years practice management experience in a large multi-specialty group of physicians that included management responsibility of all operational areas including finance

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