Practice Administrator Job Description

Practice Administrator Job Description

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Practice administrator provides case management and care coordination with providers of service including but not limited to primary care providers, behavioral health providers, school personnel, family members, and other mental health and community partners.

Practice Administrator Duties & Responsibilities

To write an effective practice administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included practice administrator job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintains working knowledge of industry trends, legislation and regulatory standards, related to practice operations
Assisting the Practice Administrator to ensure efficiency and stability of medical operations in all areas, inclusive of quality, access and value initiatives
Facilitating high quality medical office and call center collaboration by ensuring all telephone calls are handled promptly and efficiently
Ensuring quality assurance and customer service guidelines are consistently achieved
Overall operations of the office in the absence of the Practice Administrator
Directing, supervising and coordinating the daily operations of both the clinical and non-clinical areas of the hospital’s Cardiology practices to ensure maximum utilization of resources and the efficient delivery of services
Supervision of administrative and clinical staff including recruiting, training, evaluating and monitoring quality of work and productivity of the practice
Establishing work schedules and ensuring appropriate resources to complete work within established guidelines
Collaborating with the Medical Site Director to establish physician schedules, office, on-call, and hospital coverage
Providing oversight and ensuring adherence to clinical operating policies and procedures in collaboration with the Clinical Services Department

Practice Administrator Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Practice Administrator

List any licenses or certifications required by the position: CPR, GOLD, BLS, ARRT

Education for Practice Administrator

Typically a job would require a certain level of education.

Employers hiring for the practice administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Business/Administration, Education, Management, Healthcare Administration, Health, Medical, Healthcare, Finance, Healthcare Management

Skills for Practice Administrator

Desired skills for practice administrator include:

Dental procedures and dentistry terminology is helpful
Local community health care environment sufficient to interact with other health care providers and administrators
Healthcare financial management
Patient flow and facilities management
Specifically medical practice accounting
Third party reimbursement issues
Governmental regulations and compliance requirements
Health care administration systems
Industry trends
Legislation and regulatory standards

Desired experience for practice administrator includes:

Implementing the practice's mission and strategic vision in a collaborative leadership style
Supports the Referral Management program
Serving as the first point of contact for patient and external customer complaints
Assisting in the planning, development and implementation of new programs that will be of benefit to the overall service line
Actively participating in planning and administration of practice budget as assigned
Interact with area and national leadership and clients, which may require a large amount of explanation, clarification, and diplomacy

Practice Administrator Examples

1

Practice Administrator Job Description

Job Description Example
Our company is searching for experienced candidates for the position of practice administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for practice administrator
  • Develops and oversees implementation and administration of internal practice policies and procedures in conjunction with Physician Services standard policies and procedures
  • Supports and participates in marketing initiatives for Physician Enterprise, in collaboration with marketing departments and the management team
  • Reviews monthly financial performance for assigned practices and makes recommendations for improvements to executive leadership and physicians
  • Works with the Manager of Revenue Cycle Management to ensure practice reimbursement is appropriate
  • Assists in the orientation programs of the assigned physician practice
  • Evaluates and recommends facility utilization and improvement, including construction and renovation
  • Participates in recruitment, selection, orientation, evaluation of staff and dismissal, with the exception of employed physicians
  • Holds regular staff meetings to keep employees informed of developments
  • County, City, Practice Licenses
  • Department of Health
Qualifications for practice administrator
  • Bachelor’s degree in business administration, healthcare administration or equivalent
  • Must possess strong knowledge of clinic operations
  • CLIA (coordinate with Compliance Coordinator and/or Risk Manager)
  • Vendor agreements and relationships have been established by the Compliance Coordinator
  • PSS (Medical Supplies)
  • HD Smith (Pharmaceutical Supplies)
2

Practice Administrator Job Description

Job Description Example
Our innovative and growing company is looking for a practice administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for practice administrator
  • Attend 3 health fairs per year
  • Approve and submit timecards for all employees and Providers to payroll
  • Approve and track all PDO time
  • Track Provider spending and PLD time against contracted amounts for CME & Licenses/Dues per Provider
  • Assist Providers in submitting “medical flex spending” reports for reimbursement
  • Submit New Employee Hire/Term Employee forms to HR
  • Must possess a thorough knowledge of the revenue cycle management process, of governmental and compliance requirements fiscal management
  • Bachelor’s Degree in health, business administration or other relevant field
  • Implements standard business and financial practices that promote enhanced customer service and the delivery of quality patient care
  • Maintains and updates practice policies and procedures in accordance with MCH standards
Qualifications for practice administrator
  • In conjunction with the Leader, develops and revises practice performance goals related to process improvement, patient satisfaction, revenue cycle/financial performance
  • Maintains all personnel records, licenses and permit renewals
  • Prepares progress reports on practice activities (process improvements, ) and financial performance to ensure the practice objectives are accomplished
  • Five to seven years of physician practice management experience required
  • Three years of physician practice revenue cycle experience required
  • Payroll Functions
3

Practice Administrator Job Description

Job Description Example
Our innovative and growing company is looking for a practice administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for practice administrator
  • Financial Management including revenue cycle management, budgets, accounts payable and vendor contracting
  • Physician credentialing and licensing
  • Joint Commission and IAC-CT Accreditation Processing
  • Compliance and Regulatory Management to ensure adherence to all state and federal guidelines including MACRA/MIPS, OIG, CMS and IAC
  • Annual reporting to state agencies and Joint Commission for ambulatory surgery center operational data
  • Annual business filings and reporting to state of Georgia
  • Maintenance and Development of all facilities including design and expansion of offices, purchasing of all medical equipment, purchasing of all casegoods, purchasing of all phone and computer systems
  • Performance and documentation of annual risk assessment of operational and technical/IT protocols, along with implementation and documentation of all corrective actions
  • Development of strategic development plans for practice growth and expansion
  • Maintenance of all operational systems including electronic medical records, phone systems, network infrastructure and equipment
Qualifications for practice administrator
  • Management of all business facilities including 4 property companies
  • Oversee a virtual administrative support team based in multiple offices, participate as a team member
  • Delegate transactional work to the virtual team
  • Supervise standardized tasks and work according to established policies and procedures
  • Educate both team members and office administrators regarding the capabilities and procedures for the virtual administrative support team
  • Provide feedback on work performance and determine goal setting and development planning for team members
4

Practice Administrator Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of practice administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for practice administrator
  • Manages business unit consisting of at least 10 + providers
  • Responsibilities in the areas of finance, human resources, office management, staffing, clinical quality, and other
  • Ensures goals are translated into action items that deliver results
  • Fosters positive relationships between physicians and staff
  • Ensures the coordination of payroll functions and personnel records
  • Creation, development, and implementation of a practice-wide performance appraisal system which has facilitated improvements in employee performance
  • Managing all patient engagement initiatives and monitoring patient feedback to inform practice-wide decisions and improve patient experience
  • Actively working to promote positive organizational culture and achieve employee buy-in through bi-annual team building events
  • Financial planning, including evaluation of vendor contracts and material usage, payroll, and management of overhead costs
  • Responsible for ensuring attainment of revenue targets for medical center practice with a focus on utilizing master scheduling templating and review of patient scheduling reports
Qualifications for practice administrator
  • Effectively use strong organizational, conflict resolution and negotiation skills
  • Minimum two years of practice administration experience
  • Must demonstrate a record of increasing job responsibility linked to accomplishments in health care management
  • Bachelor's degree in business, healthcare management or a related field, or equivalent experience
  • Proficiency in computer software applications (MSWord, Excel, PowerPoint)
  • Ability to adhere to policies and standards of service HIPPA requirements, OSHA regulations and Infection Control standards
5

Practice Administrator Job Description

Job Description Example
Our growing company is looking to fill the role of practice administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for practice administrator
  • Coordinate on site facility management
  • Assists Director to develop and monitor departmental budgets and oversee all Physician Billing and provides analysis to respective departments and administration
  • Also assist Director to coordinate all billing efforts with finance department
  • Provide Director with needed information to adequately prepare for all MOR and BSR meetings
  • Conduct monthly staff meeting
  • Collaborates with the Chair of Community Health and Preventive Medicine, Regional Director, Medical/Clinical Director, Residency Program Director (when appropriate), service line managers (when appropriate), department chiefs (when appropriate) and providers and staff of the practice to ensure patients receive quality, timely, evidence-based care
  • Collaborates with the Network Director of HIV Initiatives to ensure HRSA requirements, policies and procedures are in place and practiced
  • Collaborates with the ASC Case Management Supervisor and HIV Prevention Supervisor to ensure patients receive comprehensive, quality, timely care in accordance with HRSA/Ryan White requirements
  • Fosters an environment of continuous learning and personal development
  • Ensures patient satisfaction meets or exceeds SLPG goals, in the area(s) of responsibility
Qualifications for practice administrator
  • Manage all operational and financial aspects of the practice ensuring operational efficiency and financial stability and growth
  • Responsible for staff oversight including recruitment, payroll oversight and approval, grievance resolution and evaluations
  • Works collaboratively with physicians to ensure quality and efficiency of care are optimized
  • Directs practice leadership team, setting operational and strategic goals
  • Ensures physician and advanced practitioner schedules are completed and support network needs
  • Develops and implements strategies to improve CG CAHPS scores

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