People Services Job Description
People services
provides direction and guidance to ensure compliance with the collective agreements, Human Resources policies and procedures, and relevant federal and provincial legislation and regulations;.
People Services Duties & Responsibilities
To write an effective people services job description, begin by listing detailed duties, responsibilities and expectations. We have included people services job description templates that you can modify and use.
Sample responsibilities for this position include:
To provide leadership and management support to country based People Services team and act as a SME for people processes related to Compensation planning & benefit administration, payroll & compliance management, learning services, company vehicle operations, transportation, food services and travel
Collaborate with the Regional/Global People Services team to understand the global initiatives and work closely with the country Human Resources leader to implement the services
Payroll-related systems and procedures, including but not limited to time reporting, tracking overtime, tracking applicable paid leave , vacation/sick/holiday, paycheck distribution, and record keeping
Facilitating the resolution of Human Resources issues in a timely manner and thrive in periods of intense activity
Assesses communication requirements across various programs and initiatives
Define and optimize employee lifecycle processes for NE Asia Pacific region
Participate in system implementations and enhancements as subject matter expert in region
Execution of the company's vendor management philosophy and operational processes
Act as a connecting link between the Field HR/CoE and the People Services team to ensure the services stay contemporary and need based
Partner with the Shared Service Center Leader to establish the criteria for delivering tier 2 services, including service level agreements and key performance indicators, and monitor performance against these criteria
People Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for People Services
List any licenses or certifications required by the position: SPHR, GPHR, PHR, HR, CPP, SHRM, CP, CPA, JD, LCC
Education for People Services
Typically a job would require a certain level of education.
Employers hiring for the people services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Graduate, Business, Business/Administration, Education, Management, Psychology, Communications, MBA, Math
Skills for People Services
Desired skills for people services include:
Employee regulations and Federal
Human Resources
State and local employment laws
Local and federal regulations to manage Human Resources policies and procedures
Excel
Reducing legal risks and ensuring regulatory compliance
Legal requirements related to day-to-day management of employees
Payroll
Preferably Workday
Microsoft Office
Desired experience for people services includes:
Professionally, efficiently, and accurately, respond to HR inquiries across a breadth of functional areas
Experience with data visualization in languages such as Microstrategy, Tableau
Requires significant experience in project management methods and techniques, development life cycle, including development/ implementation/ maintenance of sophisticated project work plans and risk and issue evaluation is required
Must have the skills to effectively lead change and transition
Demonstrated ability to effectively manage/recommend through functional (vs
Excellent problem solving capabilities and superior analytical and conceptual skills
People Services Examples
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People Services Job Description
Job Description Example
Our company is hiring for a people services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for people services
- Handle general inquiries and requests from Home Office organization (payroll, policies)
- Seeks to continuously improve the cost, quality and timeliness of tier 2 services and drive the standardization by maintenance and improvement of processes
- Manage a team of tier 2 People Services (GBS) coordinators and analysts to resolve all escalated issues and inquiries on time with a high degree of accuracy
- Accountable for the accuracy of information used in reports to internal managers regarding the assigned functional area
- Prepare, budget and monitor the People Services expenses on ongoing basis to take a countermeasure as and when required
- Establish the service standards and evaluate the performance of services against the standards
- Administer and monitor compliance with corporate policies and procedures in People Services
- Develop, interpret, communicate and implement people policies and procedures
- Serve as a role model for high quality People Services
- Ownership of the creation and delivery of clear and timely internal communications to the UK services team that support and deliver messages of the corporate direction, mission, aims and procedures
Qualifications for people services
- Proven organization skills to manage a busy workload
- 3-5 years experience managing a virtual staff
- Minimum 2-3 years relevant experience in HR required
- High ability in leading and sustaining a service culture
- Global experience / perspective
- Customer facing and total quality background preferred
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People Services Job Description
Job Description Example
Our company is searching for experienced candidates for the position of people services. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for people services
- Coaching, advice and guidance
- Support departments to maximise attendance and performance
- Common sense application of the law within cultural and business frameworks
- Interpreting MI to provide strategic direction and support
- Be champions and guardians of the Admiral culture
- Identify, cultivate, support and retain talent for the benefit of the business as a whole
- Specific ownership of People Services Workflow system OpenText including maintenance, support, continuous improvement and further roll-out
- Support the development and maintenance of other HR Systems
- Advise and support the wider HR community on processes relating to HR Systems
- Provide the business with information obtained from HR Systems to support better decision making
Qualifications for people services
- Experience in leading and managing internal and external teams
- High Service Expertise (Process from end user view, Efficient Administration)
- 3rd Party, Vendor Management Expertise
- Great ability to implement projects, solve problems and innovate new methods
- Act as a Start-Up Expert by creating new/different
- Ability to manage data that includes entry, storage, organization and analysis of data
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People Services Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of people services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for people services
- Develop and maintain documentation on business requirements and processes
- Involvement in User Acceptance Testing
- Communicate process and system changes to HR Systems users
- Build good working relationships across other divisions
- Work diligently to ensure tasks and processes are completed accurately and within agreed service levels
- Relentless in ensuring first class employee experience is delivered
- Have the courage to challenge the status quo
- Enthusiastic and keen to learn, appreciating the `bigger picture`
- A team player who works hard to develop relationships with others
- Receiving great customer feedback from our people both within and outside of the HR function
Qualifications for people services
- Ability to manage change by simplifying the complex and able to influence others
- Excellence Expert (Lean, Six Sigma, Value Stream Mapping, E2E)
- Leadership Expert (Getting work done through Others, often across silos)
- Negotiating/Conflict Management
- MBA with 12 or more years of experience
- Minimum 12 months experience in a HR Shared Services or HR Administration function
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People Services Job Description
Job Description Example
Our company is growing rapidly and is looking for a people services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for people services
- Working within the business service line to understand training needs and develop initiatives ensuring a direct link to the business strategy
- Leveraging best practices to improve the engagement of managers in coaching and developing employees
- Coaching and developing HR team of direct reports
- Partnering with HR North American team members and counterparts on HR initiatives
- Support Desk
- Become an expert in understanding HR policy and process, and take the initiative to develop your knowledge further maternity and long-term sickness policies
- Lead the People Services responses to emergencies, and other time-sensitive events, routine employee issues regarding performance, compensation, employee relations, engagement, and other areas
- Provide basic project management support for People & Development initiatives
- Provide administrative support and assist in managing the calendar, files, phone and appointments for P&D leadership
- Assist in coding Ariba invoices and generating expense reports
Qualifications for people services
- Strong preference for candidates with exposure to both SOX HR compliance environment and visa and permanent residency maintenance and co-ordination with regulatory authorities
- Client focus and the ability to maintain confidentiality
- Proactive, positive, and professional attitude
- 2-3 years experience in an HR administration, operations or generalist role, preferably in the technology industry
- Experience with Workday is a strong plus
- Knowledge of SAP or other ERP preferred
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People Services Job Description
Job Description Example
Our company is growing rapidly and is looking for a people services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for people services
- Support the FMLA/LOA process
- Assist Vice President in ad hoc projects as needed
- Results oriented and with an employee centric mindset
- Eager for exposure to new ideas and new experiences
- On a daily basis, monitor the transactional workload of the team to ensure that agreed deadlines are met
- Coach team members in delivering effective customer service
- You will ensure the completion of all HR administration requests within agreed SLA`s
- You will be an expert in understanding HR policy and process
- You will have a keen eye for detail, and the ability to quality check the teams work
- You will motivate the team to deliver a high quality employee experience
Qualifications for people services
- Ability to provide solutions and effectively problem solve
- Strong organizational and multi-tasking skills in a fast paced, high pressure environment
- Process oriented and highly organized with acute attention to detail
- Team player who builds and maintains relationships
- Expertise in organizational development, change management and leadership development
- Experience with a shared service model