Order Management Analyst Job Description

Order Management Analyst Job Description

187 votes for Order Management Analyst
Order management analyst provides technical and functional process subject matter expertise in the end to end Order to Cash process areas.

Order Management Analyst Duties & Responsibilities

To write an effective order management analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included order management analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Complete day to day assigned tasks
Work closely with internal groups
Process and schedule distribution orders for action by 3rd-party vendor warehouse associates and freight carriers
Ensure assigned promotions and/or replenishment batches are delivered on time and at the highest possible quality and lowest possible cost
Familiarity with both Oracle Order application internally developed Order application
Be the primary owner for Order management within Client and Advisor platform team
Work with Capital Markets, Mutual Funds, Advisory, Risk, Compliance, Operations and Technology to deliver projects across Order Management and Risk
Prioritize technology projects and ensure projects are managed within allocated budget
Understand business flows so that they would be in position to offer work-around options, procedural modifications system modifications in order to address business needs
Develop and execute integrated testing scripts

Order Management Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Order Management Analyst

List any licenses or certifications required by the position: APICS, CBAP, ITIL, OPN, ITSM, CPIM

Education for Order Management Analyst

Typically a job would require a certain level of education.

Employers hiring for the order management analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Computer Science, Finance, Engineering, Business/Administration, Education, Management, Accounting, Technical, Information Systems

Skills for Order Management Analyst

Desired skills for order management analyst include:

Multiple product areas
EDI functionality and verbiage
Order management procedures to manage the end-to-end order process to fulfill customer requirements
Shipping terms
Service parts systems and processes
Inventory analysis
Accounting cycle
Overall process from contract-to order entry-to billing-to collection
Export Procedures -
Hardware and software revenue recognition rules

Desired experience for order management analyst includes:

Serve as the primary order management liaison for the LS&Co
Work with business and project teams to properly define, document and align business requirements with technical solutions
Provide guidance on project and new development work ensuring adherence to DOM standards and strategy
Provide application configuration, development of integrations, and testing
Functional knowledge of distributed order management, supply chain, and retail processes
Functional understanding of Omni-Channel concepts

Order Management Analyst Examples


Order Management Analyst Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of order management analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order management analyst
  • Lead and support the OMS JIRA UAT
  • Review all test plans for UAT OMS projects including JIRA, upgrades and CAPex projects
  • Communicate all monthly releases to the OMS and business teams within DTC
  • Participate in all OPex and CAPex requirements reviews
  • Manage and provide business oversight for select projects throughout the year
  • Support and manage Cognos JIRA from the business side
  • Lead and update the project timeline for OMS DTC team
  • Assist US distribution with knowledge around inventory, shipping and order flow
  • Provide suggestions for system optimization and enhancements to the OMS system
  • Have the ability to jump in and assist with Operational challenges
Qualifications for order management analyst
  • Basic Knowledge and Understanding of Manhattan Associates’ MIF and WM Software
  • 2-3 years of OMS/IT experience (retail environment is a plus), including Distribution, Customer Service, Payment and Omni Channel Fulfillment
  • Proficiency with Cognos and Business Intelligence
  • Familiarity with ecommerce web sites
  • 6+ of telecommunications industry or related work experience
  • Understanding of investment operation processes fund valuation/administration a plus

Order Management Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of order management analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order management analyst
  • Preparation of technical specifications sufficient for programmers to understand, build, test and deploy
  • Lead and participate in requirements walkthroughs and reviews
  • Perform business process requirement analysis and ensure comprehensive understanding of both the required technology and operational processes required to deploy successful solutions
  • Compile/Enhance business procedures and document process flows
  • Liaise with end user groups, product management, technology to ensure the hand off points are clearly understood, confirmed and documented
  • Responsible for elicitation, analysis, and documentation of business requirements in the areas of Order Management and Sales
  • Assist in the creatation of the business case documentation
  • May conduct system demonstrations and training sessions, participate in design/review of training content
  • Collaborate with GIS and business teams to design application solutions by analyzing functional requirements, studying and creatively leveraging standard SAP capabilities, proposing configuration specifications, and configuring application
  • Lead cross-functional team members in the implementation of strategic projects and enhancements from requirements gathering through deployment and post-production support
Qualifications for order management analyst
  • Experience with PCs
  • Experience with data warehouse a plus
  • Initiate actions required to close open asset variances
  • Management of assigned accounts aligned with service level agreements that include but not limited to daily, weekly, and monthly reporting measures, communication with details, follow through with deliverables
  • Familiar with computer related programs such as Microsoft Suite (Word, Excel, Power Point, etc), Internet, Intranet
  • Proficiency in using Microsoft Office (Word, Outlook, Excel, ) tools

Order Management Analyst Job Description

Job Description Example
Our company is hiring for an order management analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for order management analyst
  • Play an active role in operational readiness testing for application systems, performing hands-on testing and coordinating UAT
  • Recreate steps taken by user to locate source problems
  • Proactively analyze incident records and use data to identify problems
  • Identify and propose approaches to increase usability
  • Ensure high quality OM process (Order Entry, technical order classification, and financial order classification
  • Collaborates with stakeholders to elicit, prioritize, validate, and document testable, developer-ready business requirements or user stories
  • Identifies and communicates risks and issues possible solutions
  • Shares observations and feedback on internal business analysis practices, processes, templates, tools, and training materials any information gleaned from external resources
  • Mentors business analysts, providing them and their managers with meaningful feedback on performance and development
  • Analyzes and evaluates existing business functions and processes related to Work Orders/Tickets, Pricing, Sales & Use Tax, Field Mobility integration
Qualifications for order management analyst
  • 3+ years of Oracle Applications experience EBS 11i/R12
  • Application Development background required
  • 2 or more years of knowledge and experience in Excel
  • Ability to identify new issues, trends and optimization ideas from data
  • Ability to interface collaboratively with multiple levels of the organization
  • Ability to work individually and collaboratively on a team

Order Management Analyst Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of order management analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order management analyst
  • Executes planning, analysis, design, configuration, development, integration, maintenance, system upgrades, and enhancements associated within the Sales & Distribution modules in SAP
  • Interfaces with users to interpret and clarify functional configuration details and process change requirements involving SAP SD
  • Performs functional configuration tasks for the SAP SD modules to satisfy requests from end users for fixes, changes, and enhancements
  • Performs unit and integration testing and troubleshoots problems with the SAP SD module after release strategy changes and/or upgrades and other functional configuration changes have been created and makes changes in configurations to resolve errors
  • Acts as a liaison between departmental end-users and programming personnel in the analysis, design, functional configuration, testing and maintenance of SAP SD modules to ensure optimal system performance
  • Tracks and documents changes in functional and business specifications and writes detailed procedures that can be easily understood by end-users
  • Identifies opportunities for improving business processes in partnership with process owners and management through SAP SD and associated information systems
  • Provides technical assistance in training, mentoring, and coaching professional and technical staff on matters related to assigned area
  • Complies with Corporate IT processes for ITIL management (Incident and Change Management), General Controls and Information Security
  • Manages the timely, accurate and compliant processing of sales orders for MSD to wholesalers, distributors, retail chains, hospitals and physician offices
Qualifications for order management analyst
  • Seek alignment between cross-functional partners, and escalate risks where necessary
  • 1 year of experience with an Order Management System
  • Experience within Retail is preferred
  • Experience within a software development lifecycle role
  • At least 5 years of experience supporting and interfacing SAP Order Management in a build-to-order including quoting, pricing, order management, invoicing, and after sales service
  • SAP implementation experience in SAP SD (Sales and Distribution) and GATP

Order Management Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of order management analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order management analyst
  • Analyses new orders based on ad hoc requests
  • Daily communication with customers including incoming calls, local business partners and all RDC functional teams
  • Follow all specified best practices for creating complete and accurate returns and claims
  • Work collaboratively to address client needs and solve client concerns
  • Provide audit documentation as required and make sure the internal compliance policies are applied
  • Collaborates with Customer Support to initiate, test and implement process and system improvements new systems
  • Plan and maintain daily communication across international and/or domestic customers and internal functions such as materials, distribution centers and global sales teams to review and adapt to customer demand
  • Work directly with partners and/or customer to ensure the efficient execution of service implementation within expected time frames
  • Manage efforts with other internal departments to ensure Service Level Objectives (SLO) are completed by predetermined time frames
  • Serve as contact to the sales organization, partners and other boundary partners to answer questions and resolve issues
Qualifications for order management analyst
  • Hands-on person with exceptional analytical and problem solving abilities
  • Ability to place questions and problems in the proper context
  • Ability to address problems logically, carefully, and methodically
  • Persistence to pursue problems until they are solved, but also the good judgment to know when to stop and ask questions
  • Strong Excel ability to compile data (PivotTables, Vlookup, ) +Word + Powerpoint
  • Bachelor's Degree (4 year)

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