Order Entry Job Description

Order Entry Job Description

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Order entry provides pharmacy services to patient and medical practitioners including, filling prescriptions, dispensing medicines, counseling patients and medical practitioners regarding the nature and use of drugs, and training/supervising pharmacy interns.

Order Entry Duties & Responsibilities

To write an effective order entry job description, begin by listing detailed duties, responsibilities and expectations. We have included order entry job description templates that you can modify and use.

Sample responsibilities for this position include:

Perform data entry for prescriptions
Meet and maintain accuracy and production standards
Classify, validate, and research information to process prescription orders
Update patient profiles, health condition/allergy information as needed
Work with our pharmacy team to ensure our customers receive the best in pharmaceutical care
Review client insertion orders for accuracy, resolve IO discrepancies
Responsible for order entry and verification against customer order
Working with the rest of the team to ensure the entire order processing function is running efficiently
Maintenance and processing of back order files
Communicating with the Shipping Department regarding shipment changes and cancellations

Order Entry Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Order Entry

List any licenses or certifications required by the position: PTCB, PMP, ITIL, BLS, SQL

Education for Order Entry

Typically a job would require a certain level of education.

Employers hiring for the order entry job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Associates, College of Pharmacy, General Education, Business, Technical, Pharmacy, Business/Administration, Medical, Engineering

Skills for Order Entry

Desired skills for order entry include:

Medicaid claim regulations and processes
Drugs
Medical nomenclature
Metric system
Copy equipment are essential
E-mail
Fax transmission
Internet navigation and research
Medicaid claims regulations and processes
Areas of the pharmacy industry

Desired experience for order entry includes:

Arranging pickups with trucking companies which includes preparation of commercial invoices, export documents
Providing accurate freight quotes to allow customers to make economical shipping decisions
Acting as backup to Customer Support ion an outsourced basis when called upon
Compile paper work for invoicing (soft format)
Contribute to Order Entry team targets for accuracy and completeness
Prefer G.E

Order Entry Examples

1

Order Entry Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of order entry. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order entry
  • Meet the establish turn times on >80% of orders assigned
  • Verify accuracy (part numbers, pricing, discounts etc…) for all call-in, fax or email orders
  • Summarize shell creation and contracts information for due diligence
  • Comply with all standard operating procedures (SOPs) for linear order entry, including, but not limited to, Priority Code, Inventory Type, Revenue Type, Client Signatures, LUR Compliance, Dollars Balancing, Client Profiles, ensuring breakdown and header data adheres to current guidelines
  • Review and evaluate all online orders for clearance using available reporting and systems
  • Candidate will be taking inbound calls
  • Candidate will need to enter customer information, orders, and additional data into their ERP system
  • Must be able to work independently and be self-sufficient
  • Must have previous experience quoting
  • Enters faxed customer orders into the sales system
Qualifications for order entry
  • Experience with Order Entry and ERP planning systems
  • Ability to navigate email and order entry systems
  • Must be very detail oriented and have a passion for accuracy and data integrity
  • Communication and trouble shooting skills conscientious attitude
  • PC or related skills a must
  • Capabilities to embrace, accept, and lead change throughout the corporation
2

Order Entry Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of order entry. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for order entry
  • Enter new customer data and other sale information into ASI database
  • Checks for Completeness of Commercial Requirements for Service Request (contact info, address)
  • Forward request of Invoices (Business Systems/Customers)
  • Logs Service Requests in CRM
  • Generates Service Request/ Dispatch Notice/Proposals
  • Checks supplier questionnaires
  • Identifies and notifies Order Management/Logistics of any updates/issues with the receipted items
  • Escalates requests for model creation to the appropriate support group
  • Escalates model configuration issues to product configuration solutions team
  • Escalates requests to Tool Administrator for systems-related concerns
Qualifications for order entry
  • 2 to 3 years hands-on experience in sales support, sales order entry, and customer service required
  • Must be self-motivated and willing to learn in a fast-paced environment with the ability to multi-task and meet deadlines
  • Must have strong attention to detail with a high degree of creativity and independent judgement
  • Must have the ability to communicate professionally and in writing
  • Must be able to work well with/within teams and exemplify extraordinary customer service while under pressure with both external and internal customers
  • Intermediate to advanced knowledge and working experience with Word, Excel, Outlook, and Adobe Acrobat
3

Order Entry Job Description

Job Description Example
Our company is looking for an order entry. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order entry
  • Creates Minutes of the Meeting
  • Monitors incoming emails/orders in common mailboxes
  • Acknowledge customer emails/POs/RFQs
  • Tracks and log orders/requests received
  • Assist with managing new solution rollouts, including bill of materials (BOM) management, pre-press and post-press activities
  • Execute activities related to Aerospace Warranty functions and ensure that daily targets are met and quality is maintained as per SLA Operations metrics
  • Day to Day Activities Gather required customer specific information
  • Enter information into client system accurately
  • Generate Warranty
  • Order Close
Qualifications for order entry
  • Knowledge of ERP Systems (JDEdwards or SAP) and CRM applications (MS Dynamics)
  • University degree preferably in Engineering, Economics, Business Administration departments
  • Ability to work with speed and accuracy in production environment
  • Ability to set priorities, plan and organize
  • Knowledge of computer systems and experience in data entry a plus
  • Knowledge in Excel and MS Outlook
4

Order Entry Job Description

Job Description Example
Our company is searching for experienced candidates for the position of order entry. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order entry
  • Determine appropriate work instructions to utilize based on order information Review action items with internal and external stakeholders
  • Act as the primary point of contact for all business dealings of order entry, and works with the customer service team and the pricing team to provide premier customer service
  • Enter orders/releases for medium and highly complex accounts and provide confirmations
  • Receive proposal requests and coordinate with the pricing team to collect information
  • Acknowledge orders to the customer after it is entered via email, MRP systems, and/or the customer portal
  • Pick up finished work from credit checker
  • Bill accounts to processor by entering account numbers, zip codes, and due dates, bill items, enter bar code and item information of current orders
  • Verify the accuracy of order data before it is typeset
  • Select materials needed to complete work assignments
  • Check completed work for spelling, grammar, punctuation, format, to verify quality
Qualifications for order entry
  • May have exposure to the plant floor
  • Ability to move throughout the plant and office areas
  • Customer service/order entry experience required
  • Cross train into other areas and departments up to and including Inbound Customer Service calls
  • Experience w/ Data Entry
  • AX
5

Order Entry Job Description

Job Description Example
Our company is searching for experienced candidates for the position of order entry. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order entry
  • Execute and log the basic operations activities as it relates to pre-sales, contracts, and order processing
  • Review the error log in SAP and process pending transactions
  • Close all work orders through the SAP system and Triage
  • Respond to calls and enter data from customer service in regards to previously placed orders, locating account numbers, and identifying customer’s rush order needs
  • The employee will also be responsible for monitoring Address Validation, Fax Line/Website Folder, and, Duplicate Wip within Cactis
  • The employee will also be responsible for monitoring EDI Fix, Address Validation, Duplicate Wip, and to place orders within vision system
  • The employee will monitor the entire Orders folder
  • Keep training materials in an orderly manner for quick reference
  • Employee must be cross trained and knowledgeable in the use of Cisco IP phone system in the event they need to back up the phone operator
  • Employee is responsible for delivering daily issues to their team lead at the end of their shift
Qualifications for order entry
  • Previous data/order entry experience preferred
  • Minimum 1 year customer interaction/support experience
  • High School Diploma with 2 years related specialized training
  • One to two years office experience preferred
  • Must have basic MS Outlook, Internet Explorer, Excel and Word skills
  • Familiarity with JD Edwards a plus

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