Order Entry Clerk Job Description
Order entry clerk
provides effective service for internal team by utilizing in-depth knowledge of company products and programs to efficiently complete daily tasks.
Order Entry Clerk Duties & Responsibilities
To write an effective order entry clerk job description, begin by listing detailed duties, responsibilities and expectations. We have included order entry clerk job description templates that you can modify and use.
Sample responsibilities for this position include:
Verify job-site forms
Process orders accurately to ensure shipments are accurate, efficient and timely
Same day processing and shipment of orders and generation of invoices
Maintain back order files for orders, which includes updating the customer on the order status, pulling orders for shipment and issuing work orders, when necessary
Communicate with the Shipping Department regarding shipment changes and cancellations
Arrange pickups with trucking companies, including the preparation of commercial invoices, exporting documents
Provide accurate freight quotes to allow customers to make economical shipping decisions
Act as backup to Customer Support in LA on an outsourced basis when called upon
Receives and enters orders
Must be able to enter a high volume of orders while maintaining accuracy for areas in pricing, quantity, model #’s
Order Entry Clerk Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Order Entry Clerk
Typically a job would require a certain level of education.
Employers hiring for the order entry clerk job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in General Education, Associates, Marketing, Education, The College, Communications, Arts, Business/Management, Engineering, Performance
Skills for Order Entry Clerk
Desired skills for order entry clerk include:
Company products
Company products and programs to efficiently complete daily tasks
General bookkeeping procedures
Office administration and procedures
AS400
Baan
Business analysis tools and techniques strong planning / estimating skills are also highly valuable attributes
Equivalent would be helpful
Excel and Outlook
French
Desired experience for order entry clerk includes:
Provides research and problem solving to customers and sales
Accurately maintains files
Ability to enter RMA’s as needed
Maintains customer database by entering additions, cancellations and changes to customer orders as needed
Accurately blocks orders from shipping and follows up until all issues are resolved
Handles basic customer inquiries and complaints, resolving or escalating difficulties as required
Order Entry Clerk Examples
1
Order Entry Clerk Job Description
Job Description Example
Our company is looking to fill the role of order entry clerk. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order entry clerk
- Proper judgement must be exercised when dealing with order discrepancy to insure complete customer satisfaction
- Qualify sales opportunities to be closed by a Sales Representatives
- Work collectively with Business Development Managers and other Sales team members
- Update and maintain client and prospect data in our CRM
- Data entry in several different programs used by the business
- Preparing job files and indexing as needed
- Providing exceptional customer service by providing customers with needed job information
- Processing credit cards and checks
- Processing of tax exemptions for customer
- Auditing of completed files
Qualifications for order entry clerk
- Must possess excellent communication skills and exchange information clearly with others
- Previous data entry experience is preferred
- College diploma in administration or equivalent
- Computer literacy, including SAP and Microsoft Office
- Organization skills, autonomous
- Ability to adhere to methods and procedures, team spirit, sound judgment, thoroughness, ability to communicate accurate information (written and spoken)
2
Order Entry Clerk Job Description
Job Description Example
Our growing company is looking for an order entry clerk. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order entry clerk
- Reconcile actual monies received to what was reported by the Portrait Consultant
- Enter customer sitting number and payment information into ACT
- Track and report Portrait Consultant paperwork errors and cash variances
- Enter customer name and address into ACT
- Enter customer order detail into system
- Track PC pricing errors and report to group lead
- Track photographer errors received daily
- Run daily reports / File and update church contracts
- Key customer mailing and order information into the portrait tracking system (ACT)
- Use coupon codes, determine Portrait Consultant pricing errors and fix for system acceptance
Qualifications for order entry clerk
- High potential with interest to be on Sales team, train in Sales to sell once promoted from probationary period
- Type A Personality would be the ideal fit
- Able to communicate efficiently
- Drive to progress within the company
- 1-3 years of experience in inventory/data entry/order clerk preferred
- Must be comfortable working in Microsoft Excel
3
Order Entry Clerk Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of order entry clerk. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for order entry clerk
- Order mortgage payoff if the customer requires by calling current lender
- Forward Customer Service/Escalation calls to management
- Performs customer order entry and verifies for accuracy
- Acts as liaison between customers and shipping to determine and verify special instructions (hot orders, times of trucks, sequence of trucks)
- Imports data into Corr Trim and ensures orders meet customer demands
- Initiates contact with customers to build customer relationships and determine ongoing customer needs
- Coordinates with the production management team to ensure orders run efficiently with machine capabilities
- Reviews backlog to determine general roadmap of scheduling needs
- Prepares month end trim report and submits to controller
- Receiving client orders and entering information into computer system
Qualifications for order entry clerk
- Strong attention to detail and accuracy plus good verbal and communication skills needed
- Accurate data entry skills (type 45-50 wpm)
- Ability to prioritize projects and manage time efficiently
- Must successfully clear credit and criminal background check
- 1+ year(s) sales, lead generation or call center customer service experience preferred
- High school or college preferred and may be substituted for prior sales experience
4
Order Entry Clerk Job Description
Job Description Example
Our growing company is looking to fill the role of order entry clerk. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for order entry clerk
- Electronically filing documents
- Working with a high volume of inventory
- Relaying information obtained from CRT, status of purchase orders, inventory information, general product information, tracking shipments, repair part information, gathering information for accounting, pricing information, return authorization requests
- Reconciling orders/accounts
- Order processing, change orders, working with sales, operations and accounting to
- Build relationships with Finance manager, faculty, staff, and the service team
- Work with the Service manager to maintain an accurate work order backlog
- Provide information to finance personnel in times of crisis
- Provide initial contact between the company and agents, clients and the general public that call or visit the office, including greeting and directing office visitors and answering /forwarding of incoming calls
- Administer and forward messages from overnight voice message system
Qualifications for order entry clerk
- Must be self-motivated to achieve goals
- Ability to learn and understand technology and/or industry terminology
- Comparative mathematics skills
- High math aptitude, attention to detail
- Operate 10 key skills
- Minimum 1 year experience required in Order Entry using Oracle Software
5
Order Entry Clerk Job Description
Job Description Example
Our growing company is hiring for an order entry clerk. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for order entry clerk
- Maintain knowledge of company products
- Process and distribute incoming mail
- Maintain kitchen and conference room areas throughout the day
- Insure that all end of day office procedures are completed by the end of the business day
- Receive, scan, image “in house” title searches and notifies IGS of upload
- Transfers Title Commitment into Word for CORE
- Prints completed Owner’s Title Policies
- Mails Owner Policy and Deed to the Buyer(s)
- Mails recorded mortgage to Lender
- Print newly received Surveys from the Survey box
Qualifications for order entry clerk
- Enter all new orders into our systems
- Perform Bankruptcy and Patriot payoff searches
- Follow up on late searches with abstractor
- Obtain real estate tax information and update the file with the information
- Previous Title Officer Experience Preferred
- Proven work ethic, punctual & dependable