Night Manager Job Description
Night manager
provides direct supervision of all staff overnight and monitors adherence to company and department policies, procedures, and practices.
Night Manager Duties & Responsibilities
To write an effective night manager job description, begin by listing detailed duties, responsibilities and expectations. We have included night manager job description templates that you can modify and use.
Sample responsibilities for this position include:
To be able to use Opera
Analyzes risk of all customers
Makes margin calls on all customers in all business segments (futures, OTC, Forex)
Provides assistance to brokers and customers with risk and margin issues
Provides real-time customer analysis
Approves cash movement
Maintains risk settings for all trade entry platforms
Generates risk and margin reports for internal and external use
Provides customer service for customers and brokers
Responsible for the completed nightly end of day reporting
Night Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Night Manager
List any licenses or certifications required by the position: OSHA, BLS, P.I.T, ITIL, LCQ, CPR, WAV, RSA, TS, ACLS
Education for Night Manager
Typically a job would require a certain level of education.
Employers hiring for the night manager job most commonly would prefer for their future employee to have a relevant degree such as University and Collage Degree in Hospitality, Business/Administration, Hotel and Restaurant Management, Hotel Management, Hospitality Management, Education, Management, Accounting, Finance, Business
Skills for Night Manager
Desired skills for night manager include:
Emergency procedures
Line with responsible department
Services
Hotel products
Pricing and policies
Relevant products
Are continuously trained to learn and understand policies and practices
Opera Property Management System
Opera
Excel
Desired experience for night manager includes:
Perform administrative tasks and coordinate with the other departments
Ensures that hotel operation running smoothly
Manages the activities at the Front Desk during the overnight shift
Frequently tours the hotel and monitors the activities of all other departments
Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees without requiring special direction
Night Manager Examples
1
Night Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of night manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for night manager
- Interacts with equivalent level managers concerning matters of significance to the company
- Assist in Front Desk duties, including check-in and check-out of guests
- Assist the Night Manager in preparing and executing the end of day process for the hotel
- Work with the Night Manager and Security to ensure the comfort and safety of our guests
- To use the Front Office Shift Checklists
- To complete on-line back ups is completed by the team
- To be fully aware of the daily sell strategy, current sales strategy, special rates and promotions, corporate agreements and discount conditions and ensure is being follow up by the team
- To be fully versatile with all Hotel facilities and actively promote them
- To be fully aware of facilities offered in our Business Centre
- To be aware of all Group arrivals of the day, and action all requirements and wake up calls
Qualifications for night manager
- General Manager’s Certificate is required and Food Safety is preferred
- Enthusiastic team player interested in positive company growth
- With progressive experience in Front Office gained over the last 5 years in a 5 star luxury property, 2 years of which would have been spent as Night Manager
- A real passion for guest service
- Personality and Leadership potential
- A real drive to grow your career within the Hospitality industry
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Night Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of night manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for night manager
- To liaise with Housekeeping regarding early arrivals, day lets, extended stays, early departures, room moves and all other special requests and ensure is being follow up by the team
- To be familiar with the daily Conference and Events business in the Hotel
- To be able to work shifts on a rota basis, 23.45 – 07.15
- To fully understand our Brand Standard requirements, and their implication to the Front Office and Hotel
- To understand, and embrace, our Spirit to Serve programme and promote within the team
- Promotes and coordinates communication between all departments, – Inventory Control, Customer Service
- Plan and control the production of work by fully utilising the equipment and producing work by the most economic method, ensuring maximum profitability is achieved and customer SLA’s and requirements are met
- Ensure that a machine maintenance programme is in place to minimise machine downtime and ensure that a machine log is maintained for all breakdowns
- Liaise with internal Customers acting as the centre of excellence for laser printing, mailing, finishing and despatch, also produce timely reports
- Control all waste and minimise overtime to ensure maximum departmental profitability
Qualifications for night manager
- Able to balance a variety of conflicting priorities while considering all aspects of the job Financial, Operational, Human Resources
- Experience within a distribution center environment is an asset
- A college or university degree in business or supply chain management is preferred
- Experience with the application of Six Sigma would be considered an asset
- Excellent knowledge of MS Office and AS 400 an asset
- Ensure an effective handover between shifts to ensure continuity of work and to monitor the performance of each shift through the shift manager and team leaders
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Night Manager Job Description
Job Description Example
Our company is growing rapidly and is looking for a night manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for night manager
- Ensuring collaboration between different team members in different departments
- Keeping contact with Head of Service Delivery to ensure strong lines of communication are enforced ensuring any changes to specification are adhered to throughout the production process
- Work with the Head of Service Delivery in recommending changes and improvements to aid continued business improvement within Mansfield
- Working out the human and material resources needed to ensure all SLA’s are met and exceeded
- Ensure maximum efficiency are gained throughout the shop floor promoting the best use of time and equipment
- Investigate and handle complaints, disturbances, emergencies, during shift
- Assist in the preparation of Night Audit month-end reports, including in-house movie reports, house account summary, phone summary
- To manage all areas of the night warehouse sortation in an efficient cost effective manner to ensure depot key KPI’s are achieved sortation compliance, Vehicle Departure times, quality of sortation
- To ensure that the company’s policies and procedures are adhered to at all times including the management of absence, Labour Turnover
- Continuously analyze actual standards observed against department/brand standards
Qualifications for night manager
- Must work well under pressure in a fast paced environment and handle conflicting priorities
- A mature, well balanced personality
- Supervisory and or management experience in a similar position in a 4 or 5* hotel
- Fluent Hungarian and English, any other language is a plus
- Open mindedness, flexibility with the work assignments
- Ability to acquire new knowledge fast
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Night Manager Job Description
Job Description Example
Our innovative and growing company is looking for a night manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for night manager
- Actively working to achieve Green Zone in all areas of Front Office Balanced Scorecard
- Be aware and able to enforce al fire/life/safety procedures
- Must have a fully functioning knowledge fo each of the PMS/POS systems EOD procedures
- Identify any safety issues on the floor and notify the appropriate party for resolution
- Build a culture of safety in the work environment
- Evaluate staffing needs to meet daily demand
- Interview and assist HR in the hiring of personnel (Operation Coaches, seasonal and full time Team Members)
- Mentor and monitor Operations Coach’s performance
- Set Operations Coaches up for success
- Report to upper management and Corporate key performance and financial figures Identify and assist in implementing process improvements or new processes launched from Corporate (customer focused distribution)
Qualifications for night manager
- A highly guest-oriented personality
- A career with one of the most successful healthy food companies in the world committed to R&D and innovation
- An opportunity to make a difference to our society through Early Life Nutrition
- Potential opportunities locally and abroad
- Competitive salary – up to £18k per annum
- Mentor Operations Coaches for upward promotion
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Night Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a night manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for night manager
- Ensure Team Members are cross-trained in multiple positions for rotating into those positions
- Greets and assists guests with directions to their room or conference
- Fields any guest complaints hotels wide
- Assists in the administration of the front office operations
- Maintains appearance of lobby, organizes furniture, removes trash
- Assists in any areas of the hotel on the PM shift that may need assistance including front desk, bell, valet, concierge, restaurant, and events and ensures maximum presence in the lobby to ensure a great welcome
- Manages sell-outs and inventory and maximizes hotel revenue
- Remains calm and alert, especially during emergency and/or heavy hotel activity and resolves all complications
- Other tasks and duties as assigned by the Director of Rooms
- Set weekly schedules
Qualifications for night manager
- Successfully manages multiple tasks simultaneously
- Manages resources, time and budgets
- Ability to build rapport and trust with others Experience and willingness to mentor and coach others
- Ability to resolve interpersonal conflicts among team members -See change as an opportunity
- Monitors others process to ensure quality
- High school diploma or GED equivalent with 6-8 years experience in a distribution center, and significant leadership experience