Manager, Employee Relations Job Description
Manager, employee relations
provides baseline guidance on matters relating to the ADA, Title VII, ADEA, FLSA, and other related employment law matters.
Manager, Employee Relations Duties & Responsibilities
To write an effective manager, employee relations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, employee relations job description templates that you can modify and use.
Sample responsibilities for this position include:
Bachelors degree with 5+ years experience in human resources, employee relations, or investigative field
Proficiency in use of Microsoft Excel, Word, PowerPoint, Outlook and Internet
Resolve serious employee relations issues by coaching and consulting with employees and leaders
Review past employee relations cases if new information is provided
Recommend and implement marketing strategies for ER/HR development strategy solutions
Provide analytical consultation with ER leaders to develop reports and metrics and diagnose issues
Lead the compliance reporting process for the planning, creation and implementation for the Compliance and Risk Committee and various HR leaders
Provide the ER leadership team with technical and analytical support for presentations and projects
Give oversight and coaching to select team members on management of trends and reporting data
Educate the department on trends and metrics best practices and available resources
Manager, Employee Relations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Employee Relations
List any licenses or certifications required by the position: PHR, SHRM, SPHR, CP, SCP, HR, HRCI, AWI, OD, CHRL
Education for Manager, Employee Relations
Typically a job would require a certain level of education.
Employers hiring for the manager, employee relations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Education, Law, Business/Administration, Industrial, Management, Human Resources Management, Legal, Psychology
Skills for Manager, Employee Relations
Desired skills for manager, employee relations include:
Employment law
State and federal employment laws
FMLA
ADA
FLSA
Federal
Title VII
Employee relations
Excel
Microsoft Word
Desired experience for manager, employee relations includes:
Excellent working knowledge of Microsoft Office Suite, MS Visio, MS Project and project management software
Must be able to manage difficult, highly emotional, and erratic claimants, witnesses, and respondents
Must be tactful yet assertive when interviewing uncooperative or challenging employees
Must have excellent verbal and written communications skills with the ability to communicate effectively with all levels of personnel
Must be able to present complex, convoluted findings in a sequential, logical, and succinct manner to employment attorneys and Human Resources Representatives
Must be able to exercise keen judgment and critical thinking skills in all aspects of the investigation process
Manager, Employee Relations Examples
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Manager, Employee Relations Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, employee relations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, employee relations
- Partners with and advises all levels of HR on complex employee relations matters with the strong potential to move to the legal arena (including executive escalations)
- Provides employee relations support (providing proactive solutions
- Engages in employee relations activities and supports employee engagement related initiatives
- Provide expert advice, guidance and counsel to managers, supervisors and HR colleagues on all employee relations issues, policy interpretation and questions
- Champion and promote a positive employee relations climate, providing appropriate counsel and support to ensure that any ER processes are delivered to maximize the employee experience
- As appropriate, attempt to mediate EEO or employee relations-related conflicts among employees
- Work closely with the HRBP team to provide a consistent approach in addressing employee relations across the company or as consistent as possible understanding where it needs to be different
- Develop and implement training initiatives on policy, procedure, and employee relations
- Identify trends in the industry to continue to enhance policies and the employee relations offerings
- Consult with and advise managers and HR staff on ER issues
Qualifications for manager, employee relations
- Excellent interpersonal and communication skills exemplary customer service skills
- Self-directed, results driven, collaborative team player
- Experience conducting high volume of investigations
- Strong presentation skills and ability to deliver training to large groups
- Project management experience, both as a team member and project lead
- Willing to work extra hours during peak periods
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Manager, Employee Relations Job Description
Job Description Example
Our company is looking to fill the role of manager, employee relations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, employee relations
- Guides Crew Relations Specialists in understanding, monitoring and resolving crew complaints
- Works with managers and crew as needed to understand, monitor, and resolve crew complaints and conducts investigations as needed
- Manages the PIPs/DAs process for crew members in conjunction with the "Manage Crew Relations" GPO
- Provides objective consultative, coaching and counseling services to leaders and crew
- Assists in educating HR crew, in conjunction with the Crew Relations Sr
- Recommends appropriate programs for specific crew situations
- Organize legal training sessions for FNG employees nationwide as needed
- Mentors, develops, and evaluates junior staff or colleagues
- Facilitate discussions in complex or in high tension situations with parties in disagreement to reach a mutual understanding and resolution
- Mediate disputes between employees to fair and equitable resolution to help minimize risk and enable high performing teams
Qualifications for manager, employee relations
- This manager level position currently does not oversee a team
- Provide direction and/or guidance to employees and managers to help resolve human resource issues
- Ability to effectively manage and/or administer a project from start to finish
- Highly adept at resolving conflict and managing sensitive situations
- Superior standard of discretion and confidentiality
- Demonstrates initiative and drive
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Manager, Employee Relations Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, employee relations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, employee relations
- Provide management and employee training regarding policies and issues related to Employee Relations
- Demonstrate a proactive approach to resolving employee issues and concerns and to identifying employee relations areas of risk to the Firm
- Ensure that all adverse job actions are reviewed and approved by the LOB and, if necessary, the Employee Relations Director
- Assists in the design and delivery of training to business leaders and employees on employee relations related topics and/or facilitates the giving of such training by others
- Analyzes ER data/metrics for themes, trends and root cause identification
- Partner with key stakeholders including Business and HR leadership, Legal, and COEs to create policy and procedures that align Globally and work locally
- Understand European law, local labour laws across EMEA and International business and how global processes need to reflect local requirements
- Develop training materials for non-local managers
- Lead and, if necessary, conduct employee investigations
- Project manage at an EMEA level workforce related projects by partnering with legal and the local HRBPs
Qualifications for manager, employee relations
- Organized thought process and ability to clearly communicate complicated or abstract ideas in an easy to understand manner
- Passion for creating a world class employee experience
- Courage to be your authentic self
- Decision Making/Complex Problem Solving- proactively gathers the right data from appropriate sources
- Ability to operate/advise in the "gray" areas
- May provide coaching and guidance to more junior ER Consultants
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Manager, Employee Relations Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of manager, employee relations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, employee relations
- Ensures compliance in required time frame with various state and federal laws with respect to HR activities such as EEOC charges, unemployment compensation claim responses and appeals
- Assist in developing and managing positive employee relations initiatives corporate inclusion and diversity initiatives, Employee Resource Groups, affirmative action outreach and education programs, AAP audits and goal attainment
- Demonstrate ability to obtain all necessary factual information, apply experience to interpret key issues, determine policy and process applicability, interpret collective bargaining agreements and communicate recommendations
- Visit Company locations, as needed
- Contact supervisors, review policy manuals, and consult with other subject matter experts in the Company as necessary to assist in resolving complaints within established SLAs
- Effectively identify issues that may give rise to harassment, discrimination or retaliation claims and escalate to appropriate resources for investigation
- Ensure all ER Services-prepared documentation is comprehensive, appropriate to the situation and timely
- Accurately document case work and response within case management system to ensure comprehensive audit trail
- Interact frequently with Senior Management and exercise discretion and independent judgment in formulating and applying human resources expertise to complex employee issues and business challenges
- Build and foster relationships with the business
Qualifications for manager, employee relations
- Strong knowledge of labour laws including Employees' Provident Fund, ESI, Payment of Gratuity Act, Employees' Compensation Act, Factories Act, Shops & Commercial Establishment Act
- Ability to work with various senior stakeholders in HR and business
- Documentation of cases and preparation of reports/statistics
- Exercise autonomy, independent judgment and decision making
- Excellent verbal and written, and facilitation skills required
- Demonstrated strong coaching, influencing and conflict resolution skills required
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Manager, Employee Relations Job Description
Job Description Example
Our company is hiring for a manager, employee relations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, employee relations
- Ensures that responss to third parties inquiries including federal andstate agencies are recorded, tracked and oversees resolution
- Provides input and direction to managers across the business regarding organizational and individual alignment with employee expectations, organizational goals, FCC compliance, state, local and Federal regulatory requirement and employment & leave laws
- Meets with employees (in supervisory and non-supervisory roles) to resolve employee relations issues to include attendance issues
- Provides guidance to ensure compliance with the FLSA
- Assists in the maintenance of the employee relations web page
- Birthday Celebrations, Employee welcome, Employee farewell arrangements
- Review and assess employment practices and procedures for effectiveness and compliance
- Partner with legal team to prepare strategy and responses to third-party EEOC, OFCCP, and other governmental charges and requests threatened litigation
- Work with field people services and business managers to appropriately address high risk TMR issues, report findings and proactively address trends impacting the business
- Accountable for managing day-to-day delivery of key activities and reporting within their specific process area and ensure completeness in a timely and accurate manner
Qualifications for manager, employee relations
- An outstanding communicator with engaging and approachable personality
- Ability to exercise autonomy, independent judgment and decision making
- Minimum six (6) years HR experience and a minimum three (3) years management experience
- Experience applying ER principles, knowing and understanding employment laws and their applications and the ability to incorporate new practices into enterprise change initiatives
- Must possess ethics and values
- Successful completion of a 4 year degree can be substituted for 2 years of experience