Employee Relations Manager Job Description

Employee Relations Manager Job Description

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Employee relations manager provides guidance on matters relating to the ADA, Title VII, ADEA, FLSA, and other related employment law matters.

Employee Relations Manager Duties & Responsibilities

To write an effective employee relations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Helping to foster a supportive, engaged, and high performing internal community drive a range of initiatives that span employee relations
ADA accommodations
Knowledge of employee relations, legal guidelines and compliance regulations
Supports senior management team to ensure fair and consistent enforcement of policies and practices
Ensures consistent policy interpretation and application of HR policies globally
Issues with risk of significant litigation or systemic/widespread implications to a LOB/Firm
Issues posing serious risk of media attention
Complex health-related workplace issues
Negotiated Departures
Programmatic and sensitive reductions in force (RIFs)

Employee Relations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Employee Relations Manager

List any licenses or certifications required by the position: PHR, SHRM, SPHR, CP, SCP, HR, HRCI, AWI, OD, CHRL

Education for Employee Relations Manager

Typically a job would require a certain level of education.

Employers hiring for the employee relations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Education, Law, Business/Administration, Industrial, Management, Human Resources Management, Legal, Psychology

Skills for Employee Relations Manager

Desired skills for employee relations manager include:

ADA
Title VII
Policies
FMLA
Employment law
External business issues to improve delivery of services
Internal
Regulations
Wage and hour
FLSA

Desired experience for employee relations manager includes:

Mediations
Driving the departure process, from recommending departure terms, to coordinating with in-house counsel on departure paperwork, and handling post-departure follow-up with former employees
Build strategic relationships
Act as escalation point for Sr
Provide technical and systems support to ER department on the development and administration of ER tracking systems and data processes for Code of Business Conduct (COBC) case management and reporting, Workforce Action, Disaster Relief, BCP/Crisis Management, Labor Relations, Policy and ER Education
Explore, recommend and implement technology solutions for delivery of ER/HR development modules

Employee Relations Manager Examples

1

Employee Relations Manager Job Description

Job Description Example
Our growing company is looking for an employee relations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for employee relations manager
  • Partner with internal legal counsel to ensure a workplace free of harassment, discrimination and retaliation
  • Where appropriate, engage with appropriate internal or external consultants and advisors, to gain specific legal or best practice advice on specific cases, policy revision, cross market issues, etc, to ensure best advice is provided
  • Use extensive subject matter expertise in conflict management to conduct fact-finding investigation activities related to internal and external inquiries, complaints, and concerns and prescribe appropriate remedy to resolve complaint or concern
  • Works to ensure compliance with HR policies and procedures and local, state, and federal requirements
  • Apply knowledge of ADA and reasonable accommodation process
  • Serve as policy expert for the ER Center-related policies, procedures, forms, and job aids
  • Involuntary terminations
  • Exit interviews
  • Critical capabilities
  • Corporate and retail industry experience preferred
Qualifications for employee relations manager
  • Skill and aptitude in producing reports and summaries
  • Consultation and coaching skills
  • Available to work flexible hours to meet the needs of the retail clients across various time zones (including handling critical calls if needed when stores are open weeknights and weekends)
  • Manage human resource initiatives and special projects research and recommend new ideas
  • Conducts prompt, thorough investigations in response to employee complaints
  • Ability to quickly build trusting relationships, gain credibility, and partner with leaders and peers
2

Employee Relations Manager Job Description

Job Description Example
Our growing company is looking for an employee relations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations manager
  • Investigates employee action line calls in a timely manner with assistance from appropriate internal experts
  • Implementing, coordinating and/or administrating HR programs, policies and procedures
  • Apply knowledge of ADA and reasonable accommodation process to support and guide managers with employee discussions
  • Respond to inquiries regarding HR plans, programs, policies and procedures in accordance with Company policy
  • Educate managers and employees on HR policies, plans, programs, practices, processes, and tools
  • Attend Legal Quarterly reviews
  • Partner with clients to increase employee engagement
  • Partner with managers for 100% compliance with engagement survey action plans
  • Provide consultative input to Managers/Directors in support of the HR Function
  • Assists with the administration of the company’s affirmative action program and other regulatory filings, , FCC, OFCCP
Qualifications for employee relations manager
  • Three (3) years of experience in Human Resources preferred and experience with team member relations required
  • Extensive knowledge in team member relations, culture, and communications
  • Engagement, mentoring and advocacy skills a must!
  • Available to work flexible hours (nights and weekends) occasionally
  • Strong knowledge of employment laws and practices
  • Develop and maintain reporting processes to assure the HR business partner functions understand individual employee actions trends
3

Employee Relations Manager Job Description

Job Description Example
Our company is searching for experienced candidates for the position of employee relations manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for employee relations manager
  • Advise managers in the completion of ER processes, working to ensure robust and equitable outcomes
  • Develop approach for managing complex, ambiguous, and/or escalated ER issues
  • Reporting factual findings and make recommendations for remedial action
  • Interacts frequently with Senior Management and must exercise extreme discretion and strong independent judgment in investigating and evaluating complex employee issues which, if handled inappropriately, could expose the company to significant financial and reputation risk
  • Visit Company locations, as needed, contact supervisors, review policy manuals, and consult with other subject matter experts in the Company as necessary to assist in resolving complaints within established SLAs
  • Coordinate closely with management in reviewing the status of employee complaints and concerns, cases, identifying problem areas, and alleviating causes of employee dissatisfaction
  • Follow up with employees after resolution of employee complaints and concerns to help ensure that there is no retaliation against an employee for filing a complaint or concern
  • Partner with the Law Department, Labor Relations, and other corporate HR debarments as necessary to ensure effective case management and resolution
  • Work with managers/supervisors to ensure Operations-prepared documentation is thorough and accurate
  • Identify ER trends in specific regional geography and communicate concerns to supervisor
Qualifications for employee relations manager
  • Travel as required based upon employee relations/investigative cases, less than 15% annually
  • Knowledge of local, state/provincial and federal regulatory requirements related to employee relations and legal obligations of employer/Associate relations for the region
  • Ability to work comfortably across organizational boundaries, and quickly gain the credibility and respect of employees at multiple levels
  • Be highly team-oriented, willing to lead change for the betterment of the function
  • Valid license to practice law
  • Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements
4

Employee Relations Manager Job Description

Job Description Example
Our innovative and growing company is looking for an employee relations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee relations manager
  • Interprets and applies company policies and practices federal, state and local employment laws
  • Identify ways to reinforce core-values through implementation of policy and employee relation strategy
  • Partner across all levels of the organization to drive adoption of policy procedure
  • Partner with the Talent Development COE on performance review delivery practices
  • Work with local HRBPs to identify themes in ER issues and determine solutions and reports on ER both in EMEA and Globally
  • Work with facilities to establish emergency / workplace threat protocol and provides guidance and training
  • In conjunction with the legal department, stay up to date on labor law and updates policy and others within HR as appropriate
  • Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education
  • Coaching, counseling, and partnering with management in all areas of ER, with special expertise in guiding managers through the evaluation and investigation of employee performance issues
  • Act as a consultant in the application of appropriate disciplinary action including constructive counseling, up to and including involuntary termination
Qualifications for employee relations manager
  • Strong technical/computer skills including Word, Excel, and Power Point
  • Thorough time management skills in order to satisfy the needs of a large client group- Sound PC skills using common software tools to access and communicate within the Bank (MSWord, Excel, PowerPoint, Lotus Notes, Horizon)
  • Able to provide innovative recommendations/solutions
  • Minimum of 3 years HR Manager experience with concentration in employee relations and investigations, with 8 years overall HR experience
  • Must be able to handle and resolve employee issues and concerns with diplomacy and respect
  • Must be able to professionally and effectively interact with attorneys and senior level management
5

Employee Relations Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of employee relations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations manager
  • Coach the level of capability within the business to manage ER cases, ensuring up skilling of line management, which may include training and briefings on policies and guidelines typically at a senior level
  • Formulates and administers effective and appropriate compliance with EEOC regulations
  • Insures all client sites maintain compliance with federal and state regulations concerning employment
  • Develop, monitor and implement corporate policies across business lines in the U.S. , Canada and Puerto Rico
  • Effectively and consistently consult and collaborate with other ER Managers and ER Director to ensure alignment of ER policy and decision making
  • Provides consultation and education to managers in the performance management process, including assessing the issue, preparing performance documentation, reviewing performance appraisals and coaching managers to provide performance feedback, and counsel employees on the process
  • Manages and responds to unemployment claims
  • Taking care of end to end Employee Engagement activities (SKIPS, IJP'S ,Fun Activities,PMS)
  • Responsible for Retention and Exit formalities
  • Taking care of R&R or complete Employee engagement activities
Qualifications for employee relations manager
  • Demonstrated working knowledge in handling employee relations issues
  • 10 - 13 years of experience in HR with at least 5 years in employee relations
  • HR skills – Performance management, recruitment, OD/Change, employee relations
  • 7 years of Human Resources experience, with majority in a capacity addressing employee relations required
  • Strong analytical skills and ability to sort through complex situations and develop plan of action
  • Travel required as needed for investigations

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