Employee Relations Advisor Job Description

Employee Relations Advisor Job Description

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Employee relations advisor provides guidance on straight-forward to complex ER matters ensuring compliance with employment policies, procedures, local, state and federal laws and regulations.

Employee Relations Advisor Duties & Responsibilities

To write an effective employee relations advisor job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations advisor job description templates that you can modify and use.

Sample responsibilities for this position include:

Through the provision of advice and guidance and in partnership with HR COE’s, ensures the consistent application of relevant policies, procedures, rules and regulations by reviewing past precedent prior to giving counsel to promote positive employee relations climate
To provide accurate and timely HR and Employee Relations advisory and case management services in accordance with relevant legislation, current client policies, procedures and best practice
To take direction from client line management / HR where appropriate and follow case escalation procedures in accordance with the agreed protocol
Identify trends and opportunities
Partner with Compliance and other areas to oversee adherence to firm policies regarding, among others, use of firm resources including e-mail and Internet access, protection of confidential information
Provide advice, counsel and information to people managers (including Executive) and HR Business Partners to assist them in resolving a wide range of complex people management issues/problems
Embrace, listen and consider information and perspectives from both managers and employees in the resolution of issues as required
Utilize a case management approach in the resolution and risk mitigation of complex Employee Relations situations that enable the business to make informed decisions , a scenario based planning approach
Provide consistent interpretation and delivery of HR programs/practices and policy guidance across the organization – support implementation and provide coaching to management on all new / changed policy and practices
Provide, as required and appropriate, situational data through case tracking of all Employee Relations incidents / situations

Employee Relations Advisor Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Employee Relations Advisor

List any licenses or certifications required by the position: SHRM, PHR, CP, SPHR, SCP, IPMA-CP, IPMA-SCP, IPMA, CPHR, CHRE

Education for Employee Relations Advisor

Typically a job would require a certain level of education.

Employers hiring for the employee relations advisor job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Education, Business, Management, Graduate, Business/Administration, Industrial, Psychology, Human Resources Management, Law

Skills for Employee Relations Advisor

Desired skills for employee relations advisor include:

Local
Current state and federal legal and regulatory legislations in Employment Law
Employment law preferably
State and Federal employment laws and regulations
Charts
Microsoft Office and HRIS systems
Microsoft Office products and other software to be used to develop analysis
Procedures
Relevant human resources discipline
Supporting documentation

Desired experience for employee relations advisor includes:

Provide support and guidance to associates and managers on the GIP process, liaise with the GIP provider and Occupational Health where appropriate to provide the relevant documentation and information, handle appeals, manage return to work process
Facilitate the timely collection of data for DSARs
Follow through with staged warnings through to dismissal on PIP, absence cases, performance cases, exam failures and probationary dismissals
Where possible shadow and assist Case Management and legal team on the management of more complex disciplinary, grievance and redundancy cases
Assist AR Case Managers with other matters requiring support such as conducting investigation meetings and suspensions
Deep subject matter technical and functional expertise in the application of employment law, HR policy and process gained through working in an employee relations function or an employment legal practice

Employee Relations Advisor Examples

1

Employee Relations Advisor Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of employee relations advisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for employee relations advisor
  • Identify opportunities for improving ER policies and procedures based on analytics and trends
  • Provide expert advice on workplace issues and conflicts to senior leaders, executives and HR Business Partners to support risk mitigation practices, resolution of employee issues and identification of people management opportunities
  • Provide expert advice to employees with complex workplace concerns for purposes of resolving issues and restoring the workplace and employment relationships
  • Lead ER initiatives with significant impact on Canadian Banking employees and/or workplace risk
  • Develop processes to track and report on trends and emerging issues relevant to Canadian Banking, and provide HR Business Partners and business leaders with meaningful and actionable information on trends and emerging issues in Canadian workplaces
  • Develop and lead a number of ER Advisors who support Canadian Banking in providing practical, solution-oriented employee relations advice and support to employees, managers and leaders while managing legal, reputational and operational risk
  • Leverage the Canadian ER and Enterprise-wide ER teams, to develop better solutions
  • Manages relationships with HR Business Partners, Compensation, Communication, the General Counsel Group and other functional partners to ensure Employee Relations is engaged appropriately to support Canadian Banking
  • Build and strengthen relationships with business leaders to gain trust and credibility and be viewed as an enabler to the business
  • Manage highly complex cases and provide first point of escalation for ER Advisors in providing practical, solution-oriented employee relations advice and support to employees, managers and leaders while managing legal, reputational and operational risk
Qualifications for employee relations advisor
  • Management of long term absence cases, OH onsite absence review, return to work meetings
  • Ability to manage and prioritize numerous and often conflicting objectives, projects or activities simultaneously
  • Ability to make decisions balancing the risk reward trade off
  • Ability to operate independently on own initiative
  • Excellent interpersonal, analytical and organizational skills are required in order to interact with all levels of management and staff
  • Strong analytical and facilitating skills
2

Employee Relations Advisor Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of employee relations advisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for employee relations advisor
  • Supporting retail management in the completion and approval of letters to employees regarding all areas of ER
  • Responsible for case management of complex ER caseload covering retail management and some non-management employees
  • Case management of all ROI cases
  • Accountable for ensuring upcoming ER Conflict Resolution process is managed in line with policy and all calls are triaged and actioned appropriately
  • Coach retail population to enable line managers to proactively manage issues and develop ER skills
  • Ad hoc projects as directed by UK ER Manager
  • In absence of ER Management to deputise as required
  • Under the guidance of the Employee Relations Advisor, provides advice, guidance, support & information to people managers/leaders and Business Partners and HR Advisors, to assist in resolving a wide range of Employee Relations issues in Jersey and Guernsey as required, including investigations, disciplinaries, redundancies, grievances, appeals, and dismissals
  • Collaborate with Head of Employee Relations and other Employee Relations advisors and HR Business Partners to identify improvements in case management and HR policies and to support Employee Relations matters across British Isles
  • Advise on and assist with disciplinary hearings in relation to performance management and capability cases
Qualifications for employee relations advisor
  • Demonstrated advanced understanding and strong technical ability to interpret contract, legislation or policy and apply to a factual situation with both attention to detail and ability to take a big picture view to determine the appropriate course of action
  • 3-5 years of HRIS experience preferred
  • Payroll software experience preferred
  • Bachelors degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations
  • Assist in the preparation and facilitation of the Channel Islands Employee Forum
  • Assist in development of Employee Relations learning tools for managers and assist in the provision of “Lunch and Learn” and other coaching and training sessions in order to upskill managers in performance management, sickness management and other practises
3

Employee Relations Advisor Job Description

Job Description Example
Our innovative and growing company is looking for an employee relations advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee relations advisor
  • Engages with appropriate business leaders, HRBP leaders and COES to gain specific legal or best practices advice on specific areas, policy revision, cross market issues to ensure best advice is provided
  • Participates or assigns ER support to business initiates that involve ER oversight review and strategic thoughts
  • To undertake a proactive and structured approach to all case management activities, including investigations, through to case closure
  • To record and report on advice using the CRM system or any other relevant technology as appropriate
  • To regularly report on case workload progress to the relevant Manager and escalate all relevant issues as appropriate
  • To be responsible for any case management support delivered in relation to Employment Tribunals or complaints which are the subject of court proceedings in other external forums
  • To participate in training activities, ongoing coaching and agreeing personal objectives to ensure personal knowledge of ER issues and CPD is current and relevant
  • Conducts employee focus group sessions, employee's surveys, and exit interviews to obtain employee feedback
  • Conducts prompt and thorough employee and conflict of interest investigations in accordance to Company standards
  • Utilizes and maintains case management system to document details of employee complaint and conflict of interest investigation steps and resolution immigration and subpoena request compliance
Qualifications for employee relations advisor
  • Ensure accurate records and documentation are stored and transferred in line with policy
  • Provide consulting and coaching services on key employment issues to field
  • Payroll software preferred
  • Provide management with ongoing support, tools and knowledge to effectively manage their people performance management, attendance management, discipline, WorkSafe claims, labour relations, interpretation of the CBA, grievance procedure, tracking and analysis of key employee performance metrics
  • Execution and ownership of employee relations processes and practices
  • Providing consultation and guidance to leaders and colleagues
4

Employee Relations Advisor Job Description

Job Description Example
Our company is searching for experienced candidates for the position of employee relations advisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for employee relations advisor
  • Recommend and assist in the development, and implementation of company policies and procedures
  • Maintain strict confidentiality of information to include, but not limited to, conversations, documents, complaints and investigations
  • Responsible for all retail communications updates to stores
  • Management of case work
  • Monitor Team Members absence levels, working closely with the Occupational Health provider
  • Ensure all HR Employee Relation documentation is updated and maintained in line with legislation and best practice
  • Ad Hoc HR project when required
  • Responsible for corporate compliance of Affirmative Action (AA) Programs which includes coordination of data cleanup efforts, lead process improvement efforts, manage vendor relationship, training, assisting with individual plan completion hands-on assistance to sites responding to government audits
  • Audit, document and evaluate AA goals and results, and implement and document good faith efforts
  • Manager government reporting processes (EEO-1, VETS-4212) and other government compliance reports
Qualifications for employee relations advisor
  • An expert knowledge of current UK employment legislation and case law
  • Must have years of experience as an HR Generalist/Employee Relations Specialist, OR
  • A Bachelors Degree in HR Management or related field is preferred
  • Experience supporting Sr
  • Minimum of 6 years of cumulative direct Employee Relations experience
  • Minimum of 6 years of experience managing a wide variety of complex, high risk and sensitive employment-related cases from intake to investigation to resolution
5

Employee Relations Advisor Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of employee relations advisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for employee relations advisor
  • Partner with Recruitment to support the planning and execution of the recruiting outreach strategy
  • Monitoring trends in employment practices and new government regulations and advise on appropriate proactive action to ensure regulatory compliance
  • Consult HR on EEO related matters, leave programs, Americans with Disabilities Act (ADA), and reasonable accommodations for disabilities
  • Lead responsibility for responding to EEOC charges of discrimination filed following the investigation/consultation of the charges
  • Prepare and manage OFCCP audit submissions and assist with ensuring appropriate corrective action is taken with respect to OFCCP audit requirements
  • Conduct internal investigations, providing a final written summary of findings to the appropriate level of management or to the Ethics department
  • Participate on small projects outside of ER on an as needed basis
  • Participate in senior level management reviews on various topics related to workplace compliance
  • Provide EEO/AA training as needed, including delivery to supervisors at toolkit sessions and other special training needs
  • Assist the business in identifying key risk areas and ensure appropriate controls are in place to adequately mitigate this risk
Qualifications for employee relations advisor
  • 10+ years of diverse experience within a large organization, of which 5 of those years must include management level experience
  • Three or more years of labour relations experience in an industrial unionized environment dealing in workplace/disciplinary investigations, attendance management, grievance management, performance management, union-management committees
  • Bachelor’s degree in human resources, industrial/labor relations, business, or related field and a minimum 6 years of experience in human resources/employee relations or 4 years of experience with a master’s degree
  • Bachelor’s Degree in Human Resources or a related field and 2+ years Human Resource experience
  • Lead Employee Relations Investigator for Canada employee relations issues
  • Conducts US and Canada workplace investigations to identify possible violations and provides appropriate recommendations to BU leadership

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