Employee Relations Consultant Job Description
Employee relations consultant
provides advice and counsel to members of management and employees related to employment policies, employee relations issues, employment laws and regulations.
Employee Relations Consultant Duties & Responsibilities
To write an effective employee relations consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included employee relations consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Consults with Disability Management, Legal and management on FMLA/ADA and Return to Work issues, with Legal on complex employment and termination issues, and with Security and Legal on threat issues
Consult with internal customers and offer alternatives and specific recommendations to develop solutions that encourage and support company objectives and philosophies
Serve as a project manager/lead for initiatives led by HR Policy & Risk (e.g., manage project scope and scope changes, track projects against milestones, monitor projects for continuous improvements and project communication plan)
Provide consultation to HR CoEs on situations that pose a high global employee relations risk/impact requiring legal guidance
Provide high-quality support and advice, ensuring the effective management of ER-related risks (legal, financial and reputational) for employee relations issues disciplinary, grievances, litigation case management, restructures/ reorganisations, performance management
Interface with business groups and countries throughout the EMEA region, directly and via HR Business Partners
Provide commercial and proactive HR consultancy advice to business heads and HR business partners, and facilitate delivery of HR solutions via other EMEA HR specialist functions as required
Uses professional and customer-focused approach, with excellent verbal and written communication to handle customer enquiries
Reviews and monitors cases to identify trends, potential risk areas and development opportunities
This role includes program ownership and active identification of areas to drive improvement for increased efficiency
Employee Relations Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Employee Relations Consultant
List any licenses or certifications required by the position: PHR, SPHR, SHRM, CP, SCP, JD, ADR, HR, HRCI, CHRP
Education for Employee Relations Consultant
Typically a job would require a certain level of education.
Employers hiring for the employee relations consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Management, Human Resources Management, Performance, Mediation, Administration, Interpretation, Education, Faculty
Skills for Employee Relations Consultant
Desired skills for employee relations consultant include:
Employment law
Financial services industry
Employment law and regulations
External business issues to improve delivery of services
HR laws
Internal
Practices and policies
ADA
Employment laws and HR policies
Practices and principles
Desired experience for employee relations consultant includes:
Imports and Exports Good Ideas - Shares and adopts ideas in and outside the Company
Develops and Inspires Others – Shares best practice across the team
Sets a Winning Example - Demonstrates integrity, including placing Company interests ahead of personal agendas
Demonstrates a sense of commitment to work and willingly assumes responsibility for accomplishing objectives
Ability to observe, listen and build relationships—must be caring, competent and optimistic
Ability to make decisions and solve problems by analyzing information and evaluating results to choose the best solution and solve problems collaboratively with others, using independent judgment to select proper courses of action
Employee Relations Consultant Examples
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Employee Relations Consultant Job Description
Job Description Example
Our innovative and growing company is looking for an employee relations consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations consultant
- Processes internal and external grievances and complaints in compliance with established procedures
- Oversee or advise on investigations of sensitive employee complaints and concerns by involving the appropriate individuals and functions
- Consult with HR business partners on leave process and compliance
- Consult with people leaders, regarding work-related issues/problems such as performance management, HR policies and practices, legislative requirements, and when appropriate professional/career development and guidance to enhance working relationships and productivity
- Review, advise and provide support as appropriate, on employee terminations to ensure compliance with state and federal laws, policies, procedures and standard management practices
- Provide credible advice, guidance, and professional support with respect to interpretation and application of employee relations policies, practices, and procedures
- Advise and provide guidance/support to employees regarding work-related issues including, but not limited to, conflicts with manager/peer, role strain, performance issues, real or perceived discrimination and disability/leave management
- Provide direct assistance to people leaders as appropriate, in the resolution of individual workplace disputes, including mediation
- Administration of exit interviews, surveys and other measurements when required
- Research policies, practices and procedures, case law and training programs and assist in creating new and innovative policies and programs
Qualifications for employee relations consultant
- Excellent knowledge of employment and Human Rights legislation, trends & practices
- Excellent interpersonal, conflict management & communication skills
- Demonstrated ability to support a positive team environment and to contribute to team development and transfer of knowledge
- High degree of judgment and discretion in dealing with confidential and sensitive information
- Ability to work well independently with multiple tasks and priorities
- PC literate (E-mail, Word, Microsoft Access, Excel & PowerPoint)
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Employee Relations Consultant Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of employee relations consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations consultant
- Seeks resources, as needed, including but not limited to Client Employee Handbook, Basic Employment Policies, legal rulings and regulations
- Providing consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns
- Exercises judgment and independent decision making as appropriate
- Investigate and prepare strategy and responses to third-party EEOC, OFCCP, and other governmental charges and requests threatened litigation
- Provide consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns
- Ability to partner, influence and build rapport
- Provides guidance to line leadership and/or key input to various levels of management regarding employee relations and compensation practices
- Provides guidance to leaders in the use of job profiles, bands and salary ranges
- Analyze and input organizational changes
- Mentors other HR Representatives on administrative HR responsibilities and policies
Qualifications for employee relations consultant
- Minumum of 5 years experience in employee relations or a related field
- Prefer a minimum of four years of HR experience including a preferred minimum of two years direct employee relations responsibility
- Guiding managers on all phases of progressive performance management, with an emphasis on consistency across areas and organizations
- Advising managers on resolutions to employee issues, including performance and behavioral concerns
- Reviewing, editing, and approving formal documentation in response to employee relations issues
- Conducting standard investigations related to employee complaints of misconduct, mistreatment, harassment and hostile workplace, ensuring that our DNA Principles are upheld
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Employee Relations Consultant Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of employee relations consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for employee relations consultant
- Networks with personnel across HR organization
- Develops and maintains positive relationships with the provider community by periodic on-site visits, communicating administrative or programmatic changes and facilitating the resolution of provider issues
- Recruits providers to build a cost effective, high quality provider network
- Conducts negotiations and leads contracting efforts with providers to build and maintain a cost effective, accessible provider network
- Researches, analyzes and recommends resolution for contract dispute, non-routine claim issues, billing questions and other practices
- Coordinates communication process on such issues as administrative and medical policy, reimbursement and provider utilization patterns
- Conducts seminars to support the understanding of managed care and Blue Cross and Blue Shield policies and procedures
- Identifies network access and deficiencies and develops recruitment and contracting strategies
- Coordinates and conducts provider training
- Influence and manage global Employee Relations initiatives across CEE, policies and processes
Qualifications for employee relations consultant
- Working with immediate manager to recommend corrective action appropriate to the findings of investigations
- Capturing, tracking and analyzing data related to ER cases in order to evaluate the state of the business and workforce, and identify possible challenges within the employee population
- Assisting in the development of HR policies in order to satisfy legal requirements, cost containments, and work environments consistent with CA’s DNA principles
- Partnering with the Business Practices and Compliance team to conduct investigations and recommend corrective action
- Promoting business ethics and DNA Principles in all efforts
- A minimum of four years of HR experience, including two years of direct employee relations work
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Employee Relations Consultant Job Description
Job Description Example
Our innovative and growing company is looking for an employee relations consultant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for employee relations consultant
- Determines facts and investigates issues in collaboration with HR business partners, compliance and employment law
- Champion the employee experience by leveraging Company culture, values and ensuring equitable resolutions to employee and labor relations issues across CEE countries
- Deliver high quality ER counsel and support regionally and ensure a consistent ER approach in line with global ER strategy and local labor laws
- Drive implementation of effective ER training globally for business leaders and HR colleagues on appropriate labor and leadership practices to maintain a productive and effective workforce and ensure compliance with labor laws
- Assure alignment of business strategies/initiatives with company’s employee relations principles and practices
- Influence outcomes through respectful advocacy and persuasion
- Address workplace issues and develop, administer and interpret HR policies and procedures to ensure they are applied fairly and consistently to all employees
- Ensures all employees adhere to applicable federal, state and local employment related laws
- Monitor employment practices and decisions to ensure fair and ethical practices that foster effective employee relations, reduce turnover, and promote and maintain a high level of employee morale
- Investigates all employee complaints as appropriate to obtain relevant details and evidence to support or refute allegations
Qualifications for employee relations consultant
- Post-secondary education, preferably in Human Resources or related field
- Effective interpersonal skills with ability to manage in an environment with conflicting perspectives and needs
- Ability to articulate and stand firm in his/her convictions when challenged or resisted
- Working knowledge of relevant employment and labor laws and regulations
- Demonstrated knowledge of and skill in conflict resolution, decision making, influence, interpersonal relations, oral communication, problem solving, results orientation, systems thinking, written communication, self-motivated, initiative, detail-oriented, multi-tasking, prioritize, group presentations, group process facilitation, and project management
- Demonstrated knowledge of and skill in leadership
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Employee Relations Consultant Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of employee relations consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for employee relations consultant
- Collaborates and/or consults with various departments, including but not limited to Legal, Compliance, Internal Audit, and the Office of Diversity and Inclusion, as needed
- Prepare necessary reports
- Participate in legal actions involving employee situations, including gathering facts, drafting correspondence, discussions with attorneys, depositions and coordinating meetings for employees with legal counsel
- Consult with corporate legal representatives, outside counsel and all levels of management as needed and directed
- Subject matter expert in specialized regulatory areas
- Investigate and prepare strategy and responses to third-party EEOC, Department of Labor (DOL), Office of Federal Contract Compliance Programs (OFCCP), and other governmental charges and requests threatened litigation
- Provide consultation, guidance and coaching to supervisors, managers and Human Resources Business Partners (HRBPs) to address employee behavior and performance concerns
- Build relationships with HRBPs and business managers to appropriately address high risk ER issues and proactively address ER trends that might be impacting the business
- Interprets policy and procedures
- Interacts with staff level employees management level employees
Qualifications for employee relations consultant
- Bachelors Degree in Human Resources or related field and/or equivalent related work experience required
- Three (3) to five (5) years human resource related experience is required
- Must be an effective communicator with strong interpersonal skills to establish key relationships
- Exercises good judgment with demonstrated problem solving and negotiation skills
- Ability to work well under pressure within established budget parameters
- Must have ability to maintain confidentiality