IT Admin Job Description

IT Admin Job Description

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IT admin provides remote or on-site support for desktops, laptops, mobile devices, telephones, printers, video conferencing, asset management systems, tablet devices, and software applications, as required.

IT Admin Duties & Responsibilities

To write an effective IT admin job description, begin by listing detailed duties, responsibilities and expectations. We have included IT admin job description templates that you can modify and use.

Sample responsibilities for this position include:

Responding to various stakeholders’ information needs by identifying, collecting and analyzing relevant data
Highlighting changes in patterns of HR and financial metrics
Researches and resolves assigned exceptions identified during the invoice reconciliation (IR) process
Using recommended tools, including Quick Reference Guides, reports, and various checklists, proactively manages all IRs in various queues and statuses and reconciles according to guidelines
Own and modify as appropriate system configuration settings
Participate in creation, implementation, execution and periodic updates of System Security, Business Continuity, and Disaster Recovery Plans to be consistent with Duke Medicine policies and standards regarding security and HIPAA/Part 11 compliance
Coordination with Infrastructure Team staff that includes System Architects, System Administrators and DBA’s
Ownership of the business unit’s security and compliance requirements
Ownership of the business unit’s disaster recovery and business continuity plans
Establishing and maintaining the business unit’s IT roadmap

IT Admin Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for IT Admin

List any licenses or certifications required by the position: ITIL, ITSM, II, IAM, CISSP, IAT, MCSE, III, RCIS, ICD

Education for IT Admin

Typically a job would require a certain level of education.

Employers hiring for the IT admin job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Computer Science, Education, Technical, Information Technology, Business/Administration, Information Systems, Technology, Engineering, Healthcare, Administration

Skills for IT Admin

Desired skills for IT admin include:

Anti-Virus Clients
Computer/ Laptops/ Printers/ Scanners/ peripheral troubleshooting
Internet proxy
Patch management
Networking
Cabling
Mobile support is an asset
Monitoring and trending solutions is an asset
Multimedia equipment is an asset
Operating systems

Desired experience for IT admin includes:

Excellent verbal and written communication skills with internal team members customers
Must maintain DoD 8570 IAT-Level II compliance
Must have a Secret security clearance to start with the ability to obtain a TOP SECRET/SCI (TS/SCI)
Integrating and managing user authentication using various public key infrastructure (PKI) mechanisms
Administering a Microsoft Windows 2012 r2 active directory domain using standard Microsoft snap-ins such as Active Directory Users and Computers, Domains and Trusts, Sites and Services, and others as necessary
Configuration and management of local server computing resources

IT Admin Examples

1

IT Admin Job Description

Job Description Example
Our innovative and growing company is looking for an IT admin. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT admin
  • Participate in daily network incident service review with the on-shore and off-shore teams for turnover/handoff between the afterhours and business hours team coverage
  • Reviewing, Identifying and Escalating required issues and incidents to the 3rd level team, if and when required to ensure the most expedient resolution for the business, capturing and documenting all learnings working with the offshore team to build and expand our process and incorporate into the network delivery and operations run books
  • Review email based alerts and Service Now auto-generated incidents taking appropriate action to proactively and reactively resolve issue
  • Review network tools for potential opportunities to proactively investigate and remediate pending network issues, to include monthly review of utilization for all WAN and internet connected locations notifying appropriate teams with trending data
  • Reviewing identifying and communicating any risks with specific IP subnet capacity as part of the IP address assignment tasks and working with team members to provide corrective action
  • Perform and utilize instrumentation including
  • Will be responsible for Tier II proactive monitoring/ execution, maintenance and changes of internal and customer facing network (routing, switching, and optical) infrastructure
  • Responsible for troubleshooting data center and network infrastructure, services, IP network connectivity, IP routing (layer 3), LAN switching (layer 2), Wireless LAN infrastructure, WAN Optimization and Application Performance issues to resolution and completely and accurately documenting all work activity in the organizations problem tracking system
  • Lead and Deliver project based initiatives provided by the Network Engineering and Architecture team
  • Work directly with the internal help desk, other IT and business support teams, customers to validate, confirm and assess data center and network infrastructure requirements
Qualifications for IT admin
  • Responsible for and accountable to follow support procedures and escalation guidelines
  • Take escalation calls for data center and network support issues including afterhours support calls as part of the departmental on-call rotation support schedule
  • Adhere to all corporate and departmental security and audit compliance activities
  • Coordinate PC / Printer "end of lease" project
  • Coordinator year hardware refeshes
  • Work with various techs and offices across US to make sure upgrades/refreshes are on task
2

IT Admin Job Description

Job Description Example
Our company is looking for an IT admin. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for IT admin
  • Be able to deal with difficult customers and handle issues that arrise
  • Experience with clustered virtualization systems
  • Ensure accuracy of all management reporting data, both actual and plan
  • Ensure compliance with Sarbanes-Oxley 302 and 404 requirements working with sites and Corporate Accounting
  • Direct all management close and planning activity, including quarterly forecasts, external guidance, annual budget and long range planning
  • Provide senior management with analyses, presentations and packages in support of operational and strategic financial activity
  • Develop and implement project plans in support of future planning and management reporting initiatives, in partnership with IT
  • Provide subject matter expertise regarding Generally Accepted Accounting Principles related to Inventory and Cost of Sales
  • Greet visitors, vendors and contractors
  • Assist HR and Security by ensuring that IT submits the correct forms for new hires, contractors and vendors
Qualifications for IT admin
  • Must be enrolled in school during time of summer internship
  • Must be currently pursuing a Bachelor’s Degree or Master’s Degree
  • Typically, US Foods hires students currently between their Junior and Senior years or between their 1st and 2nd years of graduate school for its IT internships
  • Must be able to work full time hours (40 hours per week) May through August 2017
  • Proficient with Microsoft Office applications, Microsoft Word, Excel, PowerPoint required
  • Must have regular, reliable method of transportation to commute to Tempe, AZ
3

IT Admin Job Description

Job Description Example
Our growing company is hiring for an IT admin. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT admin
  • Place all office supply orders
  • Generate facilities requests for routine office requests and general maintenance
  • Work wit other IT groups, consultants and stakeholders to develop, test and maintain procedures for Disaster Recovery (DR)
  • Support Vice President, Information Technology to prepare and edit blogs, group/departmental communications, presentation and other policy related documents
  • Design and maintain databases for departmental, geography and process related details and statistics
  • File (Physical and Electronic) and retrieve documents, contracts, and IT related reference materials
  • Create and distribute surveys, research data and prepare reports for the use of departmental improvements
  • Support the meetings, schedules and travel related logistics
  • Support visitor’s travel, accommodation and building their agenda while in India
  • Liaise with teams, staff, internal support functions like HR, facilities, finance and legal
Qualifications for IT admin
  • Prior experience with troubleshooting Servers, Storage and Network Hardware, Software, and configuration of all components
  • Basic understanding of Microsoft SQL/VMware/Oracle/Linux/Unix/Windows
  • Basic understanding of Disaster Recovery methodology
  • Prior experience with network principles and tools (ping, traceroute, etc)
  • Prior experience with server hardware (rack and blade form factors)
  • Prior experience with ensuring compliance with data center standards, policies and processes via the defined change control process
4

IT Admin Job Description

Job Description Example
Our company is searching for experienced candidates for the position of IT admin. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for IT admin
  • Supervisory functions may include, but are not limited to, prioritizing and assigning tasks for effective use of team resources
  • Guidance provided by manager
  • Install and configure servers for tools such as Jira, Jama, Confluence, TFS, Git, Bamboo, Octopus
  • Evaluate, install, configure, and deploy applications, and/or enhancements to existing applications which includes MES, EAM and any future Manufacturing plant applications
  • Collaborate with the Project Environment team to stand up initial environments, and support the transition of Project Environment team activities and responsibilities to the Manufacturing Team
  • Proactively manage system resources in partnership with various enterprise teams, to assure maximum system performance and appropriate additional capacity for peak periods and growth
  • Collaborate with analysts, designers, and system owners in the testing of software programs and applications
  • Provide technical administration of multi-landscape environments through system builds, refreshes and copies
  • Create and maintain detailed up-to-date technical documentation
  • Collaborate with Enterprise Monitoring to provide sufficient monitoring and alerts for defined processing, SLAs
Qualifications for IT admin
  • 10-12 years of progressive experience in financial management and leadership
  • Proven ability to analyze drivers of financial performance, develop/lead divisional financial operating plans, and present analysis to various stakeholders
  • Demonstrated leadership at the individual, project, and team levels
  • Demonstrated ability to drive change and ability to influence at all levels of the organization
  • Proven ability to apply solid judgment in decision making
  • Proven ability to focus on details and maintain degree of accuracy
5

IT Admin Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of IT admin. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for IT admin
  • Applications Support Analyst - Application support analysts provide application maintenance and support to DOE NTC to minimize service disruption and facilitate operations
  • Database Administrator- Leads the development, implementation, administration and maintenance of policies and procedures for ensuring the security and integrity of the NTC database
  • SharePoint Administrator- Administers and manages complex enterprise solutions within the SharePoint platform
  • Proforce Force Senior Instructor- Assists the proforce training department manager in operations of the LFR and management and supervision of staff
  • Safety Course Instructor- Ensures accuracy and currency of course materials, course scheduling and operations plan development
  • Video/Audio Producer- Plans and coordinates all aspects of video and audio direction and production in support of eLearning, instructor-led training, and special projects
  • Crafts Lead- Oversees and perform preventative maintenance tasks, and light duty construction
  • Handling of user administration (new hires, changes, terminations) in global systems
  • Global Software and Hardware lifecycle management
  • Global purchase of IT equipment and accessories
Qualifications for IT admin
  • Strong executive presence and experience presenting to Senior level leadership and/or board members
  • Strong PC skills, including solid spreadsheet and presentation program
  • Organization and analytical skills with a focus on detail is a must
  • Must have the ability and prior experience with analyzing events to discern events that qualify as a legitimate security incident as opposed to false positives
  • Must possess experience in monitoring the operational status of monitoring components and escalating and reporting outages of the components
  • Must possess a working knowledge of firewall/network communications and routing protocols

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