Intelligence Support Job Description

Intelligence Support Job Description

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Intelligence support provides ticket handling of Microsoft office applications and 3rd party applications to meet all service level agreements.

Intelligence Support Duties & Responsibilities

To write an effective intelligence support job description, begin by listing detailed duties, responsibilities and expectations. We have included intelligence support job description templates that you can modify and use.

Sample responsibilities for this position include:

Write SQL queries and modify Business Intelligence solutions to resolve errors
Work with large datasets and analyze them using variety of tools like MS Access, Excel, and software programs like SQL, Tableau or other visualization tool, SAS
Manages data governance for the BI and Planning data platforms
Acquire, document and share business and technical knowledge in supporting tools, process, applications and systems
Develop SME knowledge for applications and/or systems as directed by manager
Service requests for accesses, issues and simple information report requests
Perform requirement analysis and data investigations
Responsible for completion of manual processes, templates and reports, ensuring accuracy and on-time scheduled deliveries
Provides accurate estimates for assigned activities in a timely and informative manner
Maintains a high level user satisfaction by providing prompt resolution of problems/issues

Intelligence Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Intelligence Support

List any licenses or certifications required by the position: SQL, BI, MS, IAT, ITIL, ID, CSG, PMP, TSCM, DOD

Education for Intelligence Support

Typically a job would require a certain level of education.

Employers hiring for the intelligence support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Education, Engineering, Technical, Science, Management Information Systems, Intelligence, Business, Physics, Associates

Skills for Intelligence Support

Desired skills for intelligence support include:

Structure
Blog sites
Government operational databases and Microsoft Office products
Legacy
Military operations
Mobile applications
New social media
Popular
SQL
Security requirements for proper handling and storage of classified materials

Desired experience for intelligence support includes:

3 years experience in capacity planning
Business Process Management or ITIL experience
Providing direction and leadership to the systems development and quality assurance teams
Strong analytical skills, technical acumen and demonstrated experience in data gathering, data analysis, conceptual and logical models and physical data design are required, experience with all aspects of the software development process
Provides end user support as requested
Manage activities and initiatives by using the teams framework

Intelligence Support Examples

1

Intelligence Support Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of intelligence support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for intelligence support
  • Manage budget and negotiate Statements of Work with chosen external service providers supplying staffing resources to the group
  • Monitor the daily ticket queue and oversee email boxes for Business Intelligence solutions and Enterprise Data Warehouse support requests
  • Liaise with business and IT representatives and ensure standard service level agreement for Business Intelligence solutions are adhered to
  • Provide timely and effective follow up on Enterprise Data Warehouse support requests
  • Administer Windows server using Remote Desktop connections
  • Utilize FTP clients to securely transfer data per project requirements and policies
  • 9 years of experience in BW/BO
  • Experience in Query Designer, Web Designer, Report Designer
  • Experience in data design and modeling, ETL processing, Enterprise/Web Reporting, Query analysis and development
  • Data modeling experience in ECC areas of Finance, Controlling, and Purchasing required
Qualifications for intelligence support
  • 3 years IT Production Support experience
  • 1 year Open Source technologies
  • 3 years experience with enterprise scheduling tools
  • Experience in Linux or UNIX Systems Administration• Experience in Network Administration
  • Operating systems (UNIX, Windows)
  • Networking and related technologies/protocols/services (TCP/IP, routing, DNS, HTTP/S, SSH, ...)
2

Intelligence Support Job Description

Job Description Example
Our company is growing rapidly and is looking for an intelligence support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for intelligence support
  • Integration experience with Portal, Training, BASIS and Infrastructure teams desired
  • Understanding the business requirement and developing functional/technical specs
  • Experience in BO Web Intelligence, Crystal reports, Dashboards desired
  • Managing and resolving exceptions in consultation with the relevant parties
  • Being part of the Reporting SDLC process Testing of developed reports
  • Supports Suburban Hospital's financial decision-making with expertise in financial analysis, modeling, and database management
  • Provides support for clinical service line financial analysis and reporting, and strategic financial planning
  • Assists with updating and maintain the hospital cost accounting system
  • Understand the business aspects of an operation, different systems and data to assist in structuring financial pro-formas, analytics and dashboards
  • Facilitates timely communication of financial reports from Finance to all levels of management
Qualifications for intelligence support
  • Bachelors degree in Information Systems or quantitative field
  • 2+ years – Job Scheduler Tools ( ie
  • Two years of experience using Windows Server, FTP clients, Remote Desktop, MS Office
  • Demonstrated experience in a support role as part of Data Analytics Business Intelligence team experience in dealing with users at any level across the firm
  • Ability to be proactive, detail oriented and demonstrate strong critical thinking, analytical and problem solving skills
  • Two years of experience working NSW/NECC or Naval Intelligence related matters
3

Intelligence Support Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of intelligence support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for intelligence support
  • Experience in administering Tableau Server, Tableau Desktop on Windows Platform
  • Troubleshoot and resolve incidents in Tableau environment
  • Supports business users on all aspects of Tableau
  • Design, test and deploy solutions for BI
  • Experience in Data Warehouse design and implementation
  • Experience in trouble shooting issues with application and reports
  • Communicates system and process improvements
  • Provide support for existing reporting and business applications
  • Insure system use is consistent with corporate directives
  • Determine ways to utilize system for continuous improvements and recommendations for updated methods (information, methods, cost reduction)
Qualifications for intelligence support
  • At least 2 years UNIX experience
  • Four of years of experience facilitating military and civilian Temporary Additional Travel (TAD), deployment and mobilization CONUS/OCONUS
  • Two years of demonstrated effective communication both orally and in writing
  • Four years of experience working with Microsoft Office Software
  • Two years of experience working with senior (0-6 and above) military officers or senior civilians (GS-15 and above)
  • Significant demonstrated experience with successfully leading senior-level interagency teams or bodies that have achieved decisive results
4

Intelligence Support Job Description

Job Description Example
Our growing company is hiring for an intelligence support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for intelligence support
  • Submission/prioritizing/testing of program requests and process improvements
  • Be available for overnight support of production services to ensure successful completion of processing
  • Respond to overnight calls and deal with issues
  • Support weekend releases and maintenance work
  • Participate in Production out of hours activities such as Disaster Recovery exercises
  • Coordinate with numbered fleets, Type Commanders (TYCOM) and other training commands (Carrier Strike Group Four [CSG-4], Tactical Training Group Pacific [TTGP], Expeditionary Warfare Training Group Atlantic [EWTGL]) as required on matters relating to assigned area of warfare training (Intelligence) in order to develop synthetic training scenarios, academic curricula, and individual training syllabi in support of Fleet training objectives
  • Partner with business stakeholders to understand and document business requirements for developing appropriate business analysis and reporting applications
  • Provide insight into leading analytic practices and foster best practices that are consistent with BI design standards
  • Lead and manage technical experts responsible for the development of information solutions, from definition phase through implementation;
  • Lead university­wide complex business intelligence reporting and analysis initiatives, such as the SIRIS project; ensure initiatives directly support the organizational mission and are delivered on schedule and budget
Qualifications for intelligence support
  • Ork may require some physical effort in the handling of light materials, boxes or equipment
  • 5 years' experience within the applicable subject area (HSI, CME, WTI, WMD) creating technical analysis and/or intelligence reports based upon the resulting work/accomplishments
  • Currently have an active Secret security clearance
  • Must understand Intelligence Planning and recommend production adjustments necessary to support combined/joint exercises and participate as required
  • Must be familiar with exercise objective development, cyber scenario development, intelligence support scripting, cyber MSELs (Master Scenario Event List) events development, and implementer products
  • A technical degree , BS Computer Science/Management Information Systems/Science or proven professional/ technical experience
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Intelligence Support Job Description

Job Description Example
Our growing company is hiring for an intelligence support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for intelligence support
  • Troubleshoot business intelligence environment problems and seek opportunities for improvement
  • Monitor the market to gain knowledge and understanding of current and emerging technologies
  • Receive and log requests for support from the service desk, other service delivery staff and/or users
  • Participate in projects as appropriate, managing the operation of project teams, planning and organising work and monitoring progress
  • Create interactive, drill down reports, or other reporting tools which can assist leaders in managing their operations
  • Reconcile or vet information to insure that data integrity is maintained
  • Create, automate or modify existing reporting processes to make them perform more efficiently
  • Respond to system-wide customer requests for clinical or financial information and meet appropriate deadlines
  • Ability to share information and cross-train others within the department
  • Assist in developing Business Intelligence applications in compliance with Group IT Strategy
Qualifications for intelligence support
  • Documenting reporting specifications for a variety of projects
  • Reporting development for a variety of projects
  • Understanding and working within a SDLC
  • Project Management training or exposure advantageous
  • Applies past learning to solve current problems
  • Two years’ progressively responsible professional experience in financial analysis, cost accounting, and accounting

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