HR Support Job Description

HR Support Job Description

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HR support provides production support and manage functional application configurations related to the Oracle Advanced Benefits, Oracle Payroll and Oracle HR systems.

HR Support Duties & Responsibilities

To write an effective HR support job description, begin by listing detailed duties, responsibilities and expectations. We have included HR support job description templates that you can modify and use.

Sample responsibilities for this position include:

Assists with research and documentation for projects
Development and maintenance of process flows and narratives, other foundational resource materials for the HR community
Administration of day-to-day tasks associated with service offerings to include completion of employment verifications
Maintain and manage data in applicable HR systems related to Talent Acquisition, Total Rewards and Learning to ensure data quality
Utilizing technology, efficiently track calls received in the HRSC
Responsible for day-to -day HRIS operations, including data review and validation
Responsible for effective communications with payroll Dept
Knowledgeable of internal HR policies to ensure they are communicating in orientations
Running new hire backgrounds and ensuring they clear
Assist with preparing handbooks and onboarding process

HR Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for HR Support

List any licenses or certifications required by the position: HR, PHR, SPHR, SAP, CPP, CCMP, ITIL, CSM, FPC, PMI

Education for HR Support

Typically a job would require a certain level of education.

Employers hiring for the HR support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Human Resources, Education, Business, Business/Administration, Associates, Communication, Technical, Computer Science, Administration, Graduate

Skills for HR Support

Desired skills for HR support include:

Excel
Workday
Computers
Oracle Application
Systems and HR functions
HR Technical Systems
Contact center technologies
Organization
PowerPoint
Processes and customers

Desired experience for HR support includes:

Demonstrated ability to stay current on HR employment laws
Experience and knowledge to utilize an internal HRIS system
1-2+ years’ experience in Administration support or HR general responsibilities
Must have advanced interpersonal and communication skills, strong customer service skills
Fluent in English and nice to have in any other language (German, French, Italian or Turkish)
Understands and adapts to cultural differences

HR Support Examples

1

HR Support Job Description

Job Description Example
Our company is looking to fill the role of HR support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR support
  • Coordinate the logistics of user acceptance testing
  • Resolve queries by referring to documentation and through self-guided exploration
  • The production of standard reports and the definition of requirements for complex reports to be produced by ITO
  • Writing and executing UAT scripts in coordination with ITO Identify and resolve data quality issues
  • Produce employee information for analysis and decision making, statistical data and other employee-related reports as required
  • Leave of absence coordinator for all leaves including medical, FMLA, personal, military
  • Support interpretation and administration HR policies and programs (compensation, benefits)
  • Resolves issues, approves transactions, troubleshoots, and provides guidance at the first point of contact whenever possible
  • Perform administrative/technical work of assigned area and review administrative requests related to assigned functional area
  • As front desk receptionist, act as first line customer service support regarding university-wide benefit programs
Qualifications for HR support
  • Associates degree AND six (6)+ years human resources experience required
  • You must have strong business acumen and use it to identify issues & propose solutions
  • Be able to apply systematic approaches to solving problems in this fast-paced, dynamic environment
  • Solid verbal and written communication, and interpersonal skills dealing with employees at all levels including executives
  • Must be able to work efficiently and with accuracy prioritizing multiple deliverables, often within short time constraints
  • Willing to leverage, collaborate and plan with others
2

HR Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of HR support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR support
  • Provide routine, regular and ad-hoc, management information using PeopleSoft and excel
  • Respond to questions and issues from managers and employees in a timely manner
  • Maintain and disseminate appropriate information to program participants and maintain adequate records of current analysis and research data for historical retrieval
  • Manage team performance by engaging in regular feedback sessions, establishing clear and measurable goals, and delivering the appropriate tools, resources, and training necessary to perform their duties
  • WHAT DO YOU NEED TO HAVE?
  • At least 2-4 years of experience in a Shared Service Center leadership role
  • Requires diverse experience related to HR, HR technologies, service delivery, and leading a team
  • Ability to focus on continuous improvement of services and processes
  • Strong interpersonal skills and the ability to communicate, motivate and work effectively with direct reports and other teams
  • Ability to bring current best practices back to stakeholders
Qualifications for HR support
  • A minimum 4 years work experience in Business Support Specialist, Organizational Development, Human Resources, or equivalent discipline
  • 5 year’s experience generating/analyzing complex employee data
  • General knowledge of administering corporate policies & procedures
  • Staffing coordinator experience (phone screens, interviewing, setting up loops)
  • Experience dealing with senior executive leaders in a corporate environment and high-tech experience is a plus
  • Knowledge of data-centric tools
3

HR Support Job Description

Job Description Example
Our company is growing rapidly and is hiring for a HR support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR support
  • Provide the end user support that is agreed upon
  • Act as action owner of assigned cases
  • Determine and assign correct priority on created or received cases and act according to documented instructions (rule based)
  • Escalate cases to other support functions when necessary
  • Perform incident resolutions and request fulfilments
  • Drive knowledge management and the documentation of errors and known workarounds
  • Support in continuous improvement work for applicable department and for HR administrative processes
  • Normal mutations in SAP (change of address, marital status )
  • Support multiple department leaders with all administrative tasks which may include answering phones, managing calendars, assisting with special events at the campus, and making travel arrangements
  • Maintains HR Personnel records according to policy, assuring accuracy, compliance and confidentiality
Qualifications for HR support
  • Ability to coordinate and maintain multiple tasks simultaneously deliver responses and results within established time frames required
  • Must be able to think logically and creatively to resolve problems and prevent them from reoccurring
  • Must be detail-oriented and conscious of data confidentiality requirements
  • Ability to understand processes without every detail needing to be defined
  • Ability and willingness to accept change
  • Must be willing to multi-task
4

HR Support Job Description

Job Description Example
Our company is looking to fill the role of HR support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for HR support
  • Issue employee addendum letters
  • Employee leaver administration
  • Administer certain processes in Peoplesoft, password reset, change of home addresses
  • Initiate the new hire expenses account process
  • Distribute announcements and vacancies and update the HR SharePoint site
  • Create and issue the weekly HR Communication
  • Handle employee enquiries from external organizations (employers, benefits agencies, banks/building societies)
  • Administer the Long Service Award program
  • Undertake some aspects of the car fleet administration processes related to car quotes, car orders, monthly invoicing and reporting, annual driver renewal checks and traffic offences
  • To support/deputies for HRSS team members on any other HRSS duties in the case of specific projects or peak workload
Qualifications for HR support
  • Observes US Holidays but should be flexible to respond to business need
  • Willing to travel to the business unit location and sign applicable training bond
  • Successfully meet the Exam standards required for this position
  • Handling compensation & benefit systems and processes
  • Preparing personnel & HR budget planning, forecasting and reporting
  • Coordination of payroll process in CEE countries and drive the involved service providers
5

HR Support Job Description

Job Description Example
Our company is looking to fill the role of HR support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for HR support
  • Responsible for consolidating work stream status reports into the program status report
  • Support risk, actions, issues and decisions tracker maintenance
  • Participate in driving the Governance of the project stage gate process
  • Maintain consolidated work stream project plan
  • Support meeting material development (e.g., Steering Committee meeting materials)
  • Support benefits realization activities
  • Support project budget management for third party consultants
  • Responsible for managing project email inbox and calendar
  • Arrange project meetings for core team members
  • Support day-to-day administrative requests from project team members
Qualifications for HR support
  • Undertake employment agreements and labor related administration
  • Support the personnel-related tax process across CEE region
  • Management of recruitment projects across CEE region
  • International relocation management of expats with agency support
  • Supporting theEuropean headquarter in reports, projects and ad-hoc requests
  • Keeping contact with local authorities, provide input towards them

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