Information Technology Specialist Job Description

Information Technology Specialist Job Description

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Information technology specialist provides support on Legacy Windows 7 and Windows 10 - Dell systems by evaluating and troubleshooting issues.

Information Technology Specialist Duties & Responsibilities

To write an effective information technology specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included information technology specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Electronic Software Distribution
Update, test, and support software provisioning systems
Ensure hardware and software configuration control for all field computers and equipment
Keep up to date with audio-visual, computer and software trends and research applications – eg Operating systems (MacOS, Windows, Linux), mobile devices, etc, which may benefit the faculty in their use of technology in their classes at the University
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Familiarize end users on basic software, hardware and peripheral device operation
Resolving NIPR (unclassified) and SIPR (classified) enterprise, hardware, and software technical issues to include (but not limited to) system and end user account maintenance
Supporting software, peripherals, web services database management, knowledge management copiers, and support secure and non-secure electronic associated services
Enforcing Information Assurance/Computer Network Defense policies and procedures, in accordance with NEC direction, accreditations, Goal 1 waivers, Certificates of Networthiness (CONS), Army Portfolio Management System (APMS), and IA training for Garrison
Develop audit programs and complete IT audits in areas such as change management, infrastructure, network, and application access, computer operations, emerging technologies

Information Technology Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Information Technology Specialist

List any licenses or certifications required by the position: COR, II, ITIL, IAT, DOD, FAI, FAC-P/PM, ISS, RCDD, BICSI

Education for Information Technology Specialist

Typically a job would require a certain level of education.

Employers hiring for the information technology specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Education, Graduate Education, Engineering, Statistics, Information Science, Information Systems Management, Mathematics, Technology Management, Graduate

Skills for Information Technology Specialist

Desired skills for information technology specialist include:

LAN/WAN environments and possess expert problem-solving and troubleshooting skills
Windows 7 / 8 / 10 operating systems and Cat 5/6 cabling
Software
Healthcare and health information technology
Principles
Installation
Methods
Computer programming languages and techniques to solve automation problems
Computers and peripheral equipment
Policies

Desired experience for information technology specialist includes:

Prepare and maintain workpapers for planning, risk assessments, and audit testing completed
Work with senior auditors and managers to influence and negotiate process improvements with technology and process owners
Ensure identified control gaps are resolved by evaluating client Action Required closure efforts
Develop an audit specialty in an area of IT such as Network Security, SAP, Data Protection, Change Management or Systems Development
Move, Add, Change
Operates and monitors computer systems and related equipment including

Information Technology Specialist Examples

1

Information Technology Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of information technology specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for information technology specialist
  • Creates, monitors and maintains operations documentation
  • Provides supervision for staff when IT Operations Lead is unavailable
  • Day to day maintenance and upkeep of existing server fleet
  • Work with audit managers to influence and negotiate process improvements with technology and process owners
  • Ensure identified control gaps are resolved by evaluating client closure efforts
  • Will be assigned to a variety of business units to act as the technical point of contact
  • Manage and maintain client and furnished property and equipment to include, maintaining computers and all ancillary devices used to support vulnerability testing
  • Provide status reports and updates routinely to contracting officer and client regarding defective equipment and new/replacement equipment needs
  • Other IT tasks assigned by supervisor or client, as needed
  • Offer ongoing technical advice on virtual courts implementation
Qualifications for information technology specialist
  • Participate actively in project activities, by contributing to technical discussions on virtual courts at project meetings, training sessions
  • Oversee all aspects of the diagnostic-assessment exercise, coordinate site visits, and draft and present the final implementation design plan
  • Provide support, as needed, during the training session of IT personnel
  • Execute pilot implementation and provide follow-up as needed with the different agencies involved
  • With the Project Director and Financial Manager, ensure all activities conform to project requirements, including cost, schedule and quality parameters
  • Ensure the timely and quality completion of relevant program deliverables and reports in accordance with INL guidelines
2

Information Technology Specialist Job Description

Job Description Example
Our growing company is hiring for an information technology specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for information technology specialist
  • Drive standards and guidelines for the architecture in alignment with the Enterprise Architecture principles and the other architecture domains
  • Coordinate the governance, maintenance and enhancements of enterprise architecture information assets and artifacts (principles, strategies, processes, references, patterns, standards, guidelines)
  • Develop and maintain a comprehensive understanding of end-to-end business processes, working with business partners to define and identify optimization, improvements, or innovation opportunities aligned with established enterprise architecture principles
  • Work with Faculty/Staff and IT support teams to develop and implement media and other technology related solutions and create associated training videos and documentation for future use
  • Represent the needs of faculty on integrating technology in classroom and other supported spaces, to ensure achievement of both pedagogical and IT goals based on industry standards, best practices and recommended vendors
  • Daily oversight of the lecture capture/recording service working closely with Classroom Technology to schedule and support resources as needed
  • Support periodic media-related activities on River Campus, including videography and post-production work
  • Work with the desktop support team to define required multimedia related applications as they relate to common client and base configurations
  • Work with faculty and their administrative support teams ensuring that appropriate research and evaluation of proposed hardware purchases is completed
  • Support Desktop, and Network Printing
Qualifications for information technology specialist
  • Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
  • Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A
  • Must have working knowledge and current relevant experience with PL1 & PL2 systems
  • Willingness and ability to work evenings, weekends, and holidays as necessary
  • Bachelor’s Degree in computer science, physics, engineering, medical physics, biomedical imaging, or biological sciences
  • High degree of computer competency
3

Information Technology Specialist Job Description

Job Description Example
Our company is hiring for an information technology specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for information technology specialist
  • Manage infrastructure services using tools like Infobox, Active Directory/Exchange, Identity Management
  • Oversee operation of Cloud and on-premise network based backup systems
  • Experience utilizing service ticketing applications
  • Maintain, support a customized FileNet Content Management system and associated applications
  • Delegation of tasks to subordinate staff and the testing/verification of task completion and accuracy
  • Determines users’ needs and problems, understands program requirements, and develops effective solutions
  • Being the central point of contact for all coordination/integration/planning efforts between PEO and NEC to include (but not limited to) end user account maintenance in the Army Training and Certification Tracking System (ATCTS) and ticket submission and management in the Army Enterprise Service Desk (AESD) REMEDY ticketing system
  • Serving as Information Management Specialist in effectively assisting in the organization’s management of Information Management/Information Technology (IM/IT) processes and resources
  • Providing support to video/communication lines, local area networks, telephone and facsimile systems and secure/non-secure telephone systems
  • Providing IT service level management, life cycle planning, new equipment fielding, teleconference services, wireless infrastructure, and mission systems support
Qualifications for information technology specialist
  • Previous experience with medical imaging applications, DICOM images, and PACS and other imaging workstations is highly desired but not required
  • Relevant industry standard certification(s)
  • Must be a motivated, self-starter with the ability to stay on task and manage their time effectively with or without supervision
  • CISA, CIA, CPA and/or CFE is required
  • High school plus five years experience
  • Demonstrated experience with Business Analysis for new IT services or proposed projects by having a good understanding and performing business analysis activities of the various types of requirements, assorted requirement elicitation and documentation techniques
4

Information Technology Specialist Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of information technology specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for information technology specialist
  • Implement hardware and software solutions
  • Troubleshoot software and hardware problems for the tools maintained by the eDiscovery unit
  • Develop and publish training materials using a variety of delivery mechanisms
  • Find new and innovative ways to provide effective training
  • Update current online tutorials and create new tutorials in the application as applicable and appropriate
  • Assist in maintaining training environments for Enterprise application systems
  • Maintain current and develop new training content using tools such as Articulate Storyline
  • Manage third party training resources and promote them to campus users
  • Assist in developing and maintaining systems and processes for managing departmental workflow
  • Maintain department website and documentation
Qualifications for information technology specialist
  • Experience working with of the following languages – C++, Java, C#, Ruby, Python, COBOL, C, VB Script
  • Knowledgeable of federal laws and regulations, directives, instructions, policy, standards, and guidance, so that requirements support security and privacy compliance
  • Responsible for compliance with technical architecture specifications
  • Leads, directs, or develops computer programs for medium- to large-scale systems
  • Experience, leadership and collaborations skills to work with and or direct technical specialists from many disciplines (business analysts, database developers, security experts, ) to build systems and successfully implement systems
  • Manages and directs activities related to all phases of project management and the SDLC such as data and process modeling (using flow charts, ER tools, ), design, change control and problem resolution, validation and stress testing, and implementation of IT solutions for end users
5

Information Technology Specialist Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of information technology specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for information technology specialist
  • Develop Mobile web applications using JQuery and Mobile Framework for Smartphones & Tablets
  • Provide customer and network administration services
  • Construct, edit and test computer programs
  • Works together with IT leadership on strategies to effect and implement new company procedures, policy changes
  • Develop technical strategies and architectures for the selection and adoption of enterprise-wide solutions aligned and implemented in accordance to approved roadmaps and lifecycles
  • Identify technical challenges and proactively research, analyze, and recommend solutions that drive positive business impacts
  • Develop technical portions of request for proposal documents and participate in the evaluation of responses
  • Lead systems integration planning and design sessions for major enhancements, interfaces and technology implementations
  • Manage, conduct or advise on the documentation, analysis, and communication of technical requirements, and supporting technical design
  • Offers advice and counsel on emerging technologies and state-of-the-art best practices to evolve enterprise IT architectures with more efficient and effective standards
Qualifications for information technology specialist
  • Experience in offering recommendations to resolve issues that arise from systems usage and client issues
  • Demonstrable experience with policy development for gaming minimum internal controls (MICS), Sarbanes-Oxley (SOX), and Payment Card Industry (PCI) required
  • Knowledgeable in all areas related to the IT department functions
  • Interact with internal customers of these services, debugging problems and answering questions
  • Participates in other I&O teams
  • Pursuing bachelor's degree, preferably in Computer Science, Information Systems, Information Technology, Computer Engineering, or related IT discipline

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