Global Travel Services Job Description

Global Travel Services Job Description

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Global travel services provides input to global travel, expense and meetings policy to adjust to changing business needs and industry trends.

Global Travel Services Duties & Responsibilities

To write an effective global travel services job description, begin by listing detailed duties, responsibilities and expectations. We have included global travel services job description templates that you can modify and use.

Sample responsibilities for this position include:

Support the implementation and ongoing development of travel operations strategies for the region in line with Global objectives
Support the Americas Regional Travel Manager and Global Operations Manager in all client consultation and Global policy implementation
Work with the vendor Regional Operations Manager to develop and implement best in class business processes and best practice
Formulate standardised operational solutions to meet changing market needs
Duty Manager responsibility for BCP/Crisis management, handing off to other time zones to ensure 24/7 cover where necessary
Operationally support Regional reporting in line with client needs, global vendor management, commercial objectives and the Firm’s financial guidelines
Operational performance management of all vendors in line with global operational and efficiency objectives
Long term relationship management and vendor / client education to drive continuous service improvement and best practice
Partner closely with Finance, Procurement and Market Development teams to advance operational objectives
Support regional and global Travel projects and technology implementations

Global Travel Services Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global Travel Services

List any licenses or certifications required by the position: GMS, PMP, CRCM, CAMS, EA, CPA, RFP, GDS, TMC, CWAS

Education for Global Travel Services

Typically a job would require a certain level of education.

Employers hiring for the global travel services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Hospitality, Business, Accounting, Business/Administration, Management, MBA, Engineering, Education, Graduate

Skills for Global Travel Services

Desired skills for global travel services include:

Business Travel Industry
Tools to achieve operational efficiencies and cost savings
Currencies
Customs
Domestic & international travel processes
Excel
Excel and PowerPoint
External industry safety developments/best practices
Global travel industry and operations and exposure to Travel Global contract management
International travel regulations

Desired experience for global travel services includes:

Operationally support and understand the end-to-end Travel and Expense management process
Work with vendor to implement global technology strategy in the Americas including GDS, profile and PNR management
Benchmarking with industry and other travel managers on travel technology initiatives to improve costs and service
Source suppliers and assist with venue selection in NORAM through meetings technology (Cvent)
Utilize strong negotiation skills and strategic thinking to leverage savings in the hotel category, and drive meetings business to preferred suppliers
Manage group air bookings and risk management through NORAM Meetings & Events TMC

Global Travel Services Examples

1

Global Travel Services Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of global travel services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for global travel services
  • Conduct analyses and reporting on travel Services spend, suppliers and market data
  • Lead Hershey’s global Travel and Expense (T&E) reimbursement and Meeting Management processes, providing quality service at the lowest possible cost
  • Provide business process leadership to Hershey’s T&E processes including the automated TRIP and HTE systems
  • Manage Hershey’s contract with our travel service partner, Egencia
  • Manage preferred provider agreements including monitoring and delivering on utilization commitments to achieve negotiated discounts
  • Analyze T&E budgets and actual spend activity to identify cost reduction and cost containment opportunities
  • Partner with teams across all global markets to source and create employee content
  • Help write internal communications to support key business priorities and initiatives
  • Create and manage editorial calendar for the organization’s new internal communications platform on Microsoft SharePoint
  • Manage measurement of new communications platform and provide regular updates on key trends and insights
Qualifications for global travel services
  • Seek professional developmental opportunities
  • Demonstrate ability to influence, develop, and maintain relationships internally and externally
  • Sourcing experience with various commodities (Global Travel Sourcing is a plus, including airlines, hotels, corporate housing, car rental, meetings and events, travel agency )
  • Positive, results-focused attitude with strong work ethic
  • Utilize Microsoft SharePoint and/or other appropriate technology to support communications efforts for strategic projects
  • Create and update graphics, email templates, distribution lists and SharePoint team sites as needed
2

Global Travel Services Job Description

Job Description Example
Our company is looking to fill the role of global travel services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global travel services
  • Diverse Global Team Leadership – Lead a high-performing direct report team based in the US and UK, dotted-line reports across international markets
  • Central Team and Local Market Partnership – Partner with central and local teams across Card Product Management, Membership Rewards, Partnerships, Global Merchant Services, Enterprise Digital and Integrated Marketing Solutions to deliver on key priorities
  • Offer Sourcing – Develop robust offer strategy to meet key Card Member needs, especially for hotels, and partner with internal and external partners to source offers
  • Marketing Capabilities – Define and deliver new marketing capabilities, working with online product management and technologies team
  • Brand Building – Partner with brand marketing teams to drive awareness and ensure that travel brand is deployed consistently
  • Partnership Marketing – Work with various partner management teams to ensure external hotel, air and cruise partner online goals are met
  • Manage all partner relationships across our proprietary programs
  • Oversee operations for all three programs
  • Drive partner engagement and identify opportunities to grow partner sales through marketing and agent engagement opportunities
  • Work closely with stakeholders in Card and Merchant teams to advance critical Blue Box partnerships in the lodging arena
Qualifications for global travel services
  • Superior, detail-oriented verbal and written communication skills
  • Experience working with cross-functional teams and various audiences, preferably global
  • Ability to be flexible and handle urgent requests as needed
  • Analytical mindset and experience with measurement tools
  • Previous experience with and/or knowledge of Microsoft SharePoint and content management systems is a plus
  • Experience with Photoshop, Dreamweaver and Illustrator is a plus
3

Global Travel Services Job Description

Job Description Example
Our company is looking to fill the role of global travel services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for global travel services
  • Work collaboratively with other TLS teams on contracting, annual partner forums, partner selections and sell-ins, and program and partner based marketing
  • Manage the delivery of the project end-to-end including
  • Support planning processes for GBS/GBT JV, including the creation of the LRP, annual plan, and rolling outlook
  • Support results analysis for GBS/GBTJV, including comparisons to forecast and prior year
  • Create reporting in support of planning / results processes and in response to LFO / CP&A requests
  • Provide ad hoc analysis in support of LFO / CP&A requests
  • Drive improvements to enhance effectiveness and efficiency of DSCOE processes
  • Proactively monitor changes to the internal and external environment, linking them to financial impacts
  • Build, maintain, and leverage excellent relationships with key LFO and CP&A colleagues
  • Press test GBT JV revenue and expense projections using analytical prowess
Qualifications for global travel services
  • Domestic travel when necessary for site inspections, conferences, and industry events
  • Digital Marketing Expertise – Strong understanding of digital marketing platforms with direct experience leading digital marketing channels
  • People Leadership – Extensive people leadership experience required, global team leadership preferred
  • Relationship Builder & Collaborator – Ability to build strong relationships with internal and external business partners, local teams and technologies partners that are based in various locations globally
  • Digital Results Tracking – Understanding of marketing attribution methodologies and digital tracking technologies
  • Creative Development & Agency Management Experience – Experience briefing and partnering with agencies to develop creative development and media buys to drive results
4

Global Travel Services Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of global travel services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global travel services
  • Understands the retail environment and the technology to provide capabilities and innovation
  • Day-to-day direct management of 2-5 leaders
  • Manage, maintain and monitor team performance to achieve business goals
  • Mentor, lead and develop all levels of employees
  • Partner with workforce management to maintain appropriate staffing levels and create efficiencies within our staffing model
  • Ensure CWT’s service quality and productivity requirements are being met within the contact center
  • Execute a dynamic and vibrant culture through leadership presence and employee engagement within the site and with virtual employees
  • Ensure a high performance culture through leadership activities including talent selection and development, performance coaching and discipline, assigning and directing work and reward and recognition of employees
  • Working closely with TLS frontline leaders and other support teams to identify new opportunities to improve cost efficiency and drive customer satisfaction
  • Analyze complex business problems and partner with cross-functional teams to develop and deploy solutions
Qualifications for global travel services
  • 3+ years of experience in Finance, with Finance or Accounting degree preferred
  • Ability to interpret financial information to derive business insights
  • Excellent communications skills with ability to synthesize complex data into a simple message
  • Ability to prioritize multiple requests and manage tight deadlines
  • Highly motivated with strong sense of accountability, initiative, and a ‘can-do’ attitude
  • Strong customer focus with ability to anticipate needs and desire to meet them
5

Global Travel Services Job Description

Job Description Example
Our company is growing rapidly and is looking for a global travel services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global travel services
  • End to End Process and role mapping – down to level 3
  • Challenging the status quo through data, but also having an ability to see the underlying processes used by the frontline and considering “subjective” elements of servicing to make decisions
  • Lead and influence global procurement strategies across multiple regions for a given category
  • Accountable for managing an annual category spend of over $150M USD
  • Influence regional and global teams to achieve alignment and meet procurement goals and objectives
  • Achieve cost savings and avoidances
  • Develop global sourcing and procurement strategies
  • Negotiate global contracts and agreements, including prices and terms
  • Lead efforts to qualify alternate or second source suppliers
  • Conduct analyses on spend data/researching trends
Qualifications for global travel services
  • Team player with strong ability to build and leverage relationships to achieve results
  • Flexibility to accommodate different time zones across international markets
  • Bachelor's degree, preferably in hospitality / travel field of study
  • No experience is required, fresh graduates are welcomed
  • Couple of years experience in the travel industry, hospitality industry or in a similar corporate function preferred
  • It is valued if the person has worked in a multi-national organization

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