Global Account Director Job Description

Global Account Director Job Description

178 votes for Global Account Director
Global account director provides support for Global Security & Safety’s (GSS) Executive Protection Program for the CEO and other senior executives based in New York – with a focus on executive protection and special events security management.

Global Account Director Duties & Responsibilities

To write an effective global account director job description, begin by listing detailed duties, responsibilities and expectations. We have included global account director job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage Global Accounts Management (GAM) team
Supervise and assign duties of all assigned staff
Select and hire new staff as needed
An advocate for our customers, stopping at nothing to help them succeed
A problem solver, committed to doing it better
A communicator, ensuring the messages and successes are celebrated
A Self Starter, not waiting to be told what needs doing
A team player, ensuring buy-in form the team and those who are impacted daily
A listener, someone who will understand what is being said
Work closely in partnership with business leaders to develop multi-year product strategies and roadmaps

Global Account Director Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Global Account Director

List any licenses or certifications required by the position: FMA, CFM, MBA, CMA, CPA, ABM, GTS

Education for Global Account Director

Typically a job would require a certain level of education.

Employers hiring for the global account director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, MBA, Engineering, Marketing, Management, Technical, Criminal Justice, Graduate, Science

Skills for Global Account Director

Desired skills for global account director include:

Regulatory environment
Complete SAP offering
Executive Protection
Investigations and Special Events
Physical Security
Cloud environments
Client and challenge with innovative ideas in order to develop and close opportunities

Desired experience for global account director includes:

MS Office Suite, including MS Project, Visio
Typically has 10 to 15 years of IT and business/industry work experience, with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
Execute global sales strategy to meet goals through the co-ordination of resources across geographies and divisions
Develop business accounts creatively and financially
Report in to the client services director in Hong Kong as the Japan country head
Recruit, train, and manage a team of account managers

Global Account Director Examples


Global Account Director Job Description

Job Description Example
Our company is looking for a global account director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global account director
  • Establish and monitor global workflows, including the financial process and technical solutions
  • Develop operational efficiencies that lead to retention and growth for the business
  • As an ongoing effort, develop business cases for new investments
  • Train business leaders on new GAMS platform
  • Drive automation to speed cycle time, reduce data entry and drive integration with local tools
  • Determine future enhancements
  • Team Leadership to ensure there exists the skills, knowledge and motivation to deliver high quality and highly tangible solutions
  • Drive high revenue sales growth and system innovation in the areas aligned with customer’s business goals
  • Articulate business strategies and influence customers, major stake holders and senior executives on one side and FAE and Marketing team on other side to enable business development, product roadmap, and go-to-market decisions
  • Own the customer P&L, derive aggressive growth and margin targets and manage the linkage to the regional P&L’s to drive execution
Qualifications for global account director
  • The proven ability to listen to global customer needs and offer them the right strategies, services, and SaaS-based travel and/or procurement technology solutions
  • Superior organizational skills and ability to prioritize work to deliver the best results for the customer with a high degree of responsiveness
  • Customer experience technology and solutions
  • Business analysis, design solutions, software development
  • Broad range of technical experience
  • Deep knowledge of project planning and product management activities

Global Account Director Job Description

Job Description Example
Our growing company is looking for a global account director. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for global account director
  • Develop and maintain accurate knowledge of assigned corporate accounts within the defined market segments to include business economics and travel needs
  • Recommend marketing and promotional opportunities with appropriate industry partners and works with programs and promotions team to ensure execution
  • Identify and recommend product or incentive opportunities to gain an edge against the competitors in the defined market segments
  • Promote to client base major programs and promotions as directed by Senior Director, Global Accounts
  • Ensuring client success and growth for a select group of our top-tier, multinational brand relationships
  • Coordinating Sales and Client Service efforts for those brands across markets
  • Responding to and resolving time-sensitive client issues while developing meaningful client relationships
  • Promoting expanded use of the service through product upselling and evidence of performance
  • Identifying and advocating for product and service changes that contribute to client and company success at-large
  • Supporting executive staff on key industry events
Qualifications for global account director
  • Possess and maintains an valid and unrestricted driver’s license
  • Knowledge of the chemical processing, construction, pharmaceutical, pulp and paper, and manufacturing industry
  • Strong interest in new technology and a history of making technology-centric solution sales
  • Ability to articulate issues facing enterprise leaders today and the solutions to meet those needs
  • Typically may have a Bachelor Degree or global equivalent experience in an IT, business or sales related field
  • Coordinates all customer- facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, , all to achieve tighter more profitable business plans, thus increasing customer satisfaction and further solidifying the GAD’s position as a trusted advisor

Global Account Director Job Description

Job Description Example
Our growing company is hiring for a global account director. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for global account director
  • Support increasing organic program revenue, managing margin and other KPIs
  • Work with local leadership to ensure customer satisfaction and implement continual process improvement, measurement/benchmarking, and automation across all lines of service delivery
  • Track and monitor performance of global delivery teams and external suppliers to achieve high levels of customer satisfaction, quality, and profitability
  • Support Account Management in collecting and providing accurate sales forecast data
  • Support Account Management as a key operational interface with clients during the sales cycle, provide thought adership as solutions are being crafted, and drive transition and onboarding new customer teams as appropriate
  • Be the primary internal communication link and escalation path across the program
  • Provide timely and accurate forecasts of our expected revenue and new opportunities with appropriate highlighting of risk, allowing local leadership to do accurate headcount planning
  • Provide guidance and performance coaching to global operations teams for the program
  • Monitor and report on agreed KPIs as required per various MSA’s, including accounting tracking
  • Support local Project Managers with the process of collecting data for global QBR meetings and creating meeting global materials adequate roadmaps and action plans
Qualifications for global account director
  • Develop a strong connection and relationship with the client into different buying centers and up the hierarchy level
  • Presentation of results of the market research studies driven for the client of workshops at the client
  • Minimum of 10 years experience selling a technical product in a global organization
  • 5 years experience in the labeling and packaging industry
  • Proven ability to work with various cultures and across various levels of the organization, the customer’s organization
  • Fifteen (15) years of successful leadership experience in corporate services or corporate real estate including global oversight for facilities, transactions, and projects services

Global Account Director Job Description

Job Description Example
Our innovative and growing company is hiring for a global account director. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for global account director
  • Support Account Management in AR process
  • Own overall responsibility for the Account Plan (Key Customer Data) document for the program
  • In cooperation with Account Management, maintain accurate price lists within the program
  • Work with Account Management and Legal team in reviewing MSA, SOW and SLA related contract documentation
  • Monitor and enforce compliance with customer MSA requirements, specifically those related to Security Policies
  • Support Vendor Management for recruitment activities as well for establishing strategic agreements with key translation partners
  • Managing training curriculum for internal and external team members
  • Direct, develop and implement sales plans that support increased sales
  • In consultation with the senior sales staff, develop business strategies that are consistent with the national vertical market to maximize margins and increase revenue growth
  • Execute business development plans (forecasts, budgets and operating plans), and provide leadership to the sales and marketing staff, operations, and systems delivery groups
Qualifications for global account director
  • An undergraduate degree is required, preferably in a Technical discipline, MBA or related advanced degree is desirable
  • Contribute to the site for continuous process improvement and efficiencies through best practices
  • Take the initiative to suggest continuous process improvement and efficiencies through best practices
  • Oversee project management
  • Performance / budget compliance
  • Ensure proper debriefing of contract requirements to servicing field office and regional representatives

Global Account Director Job Description

Job Description Example
Our growing company is hiring for a global account director. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for global account director
  • Develop global Jewelry business development strategy and business plan for next 3 years with a goal to establish US$2 M in new business over the next year
  • Manage global business for new Jewelry accounts existing accounts
  • Responsible for developing testing and inspection protocols for global Jewelry business
  • Responsible for developing Standard Operating Procedures (SOP’s) for global Jewelry business
  • Support recruitment and lead the training of qualified field inspectors to support growth of Global Jewelry business and provide recommendations on appropriate test equipment
  • Manages and directs team of Account Managers or on-site staff where applicable
  • Participates and consults with customer(s) in routine quality and safety meetings with QA engineers and other stakeholders
  • Prepares sales reports, forecasts, and provide regular account status updates through established CRM system, including the development of account-based strategies (Strategic Account Plan) in consultation with VP of
  • Serve as the senior agency contact to a large global account
  • Foster respect and collaboration within the team and/or agency partners
Qualifications for global account director
  • At least 5-8 years of solid B2B sales or Account development experience working with Fortune 500 companies
  • Experience effectively leading and Inspiring a team with proven ability to coach team to attain results
  • Strong track record of identifying and closing complex B2B deals with proven results
  • Effective communication skills taking a consultative approach to service, sell, entrench and drive success
  • Ability to build relationships and effectively communicate with C-level, Procurement, Finance and Treasury professionals
  • BT is an Affirmative Action/Equal Opportunity Employer

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