Program Manager, Global Job Description
Program manager, global
provides sound understanding of IT project leadership concepts and principles and a basic knowledge of concepts and principles in other technology areas.
Program Manager, Global Duties & Responsibilities
To write an effective program manager, global job description, begin by listing detailed duties, responsibilities and expectations. We have included program manager, global job description templates that you can modify and use.
Sample responsibilities for this position include:
Perform process validation - meet with business teams and employees to understand how processes are actually working compared to how processes are defined / expected to work and work with groups to determine pain points and address them
Establish, communicate and maintain global / regional / local Internship policies, processes and operational guidelines
Engages on the strategic planning for integrating new business, providing processes and workflows to ensure smooth transitions as business expands
Assesses organizational structures and processes to optimize efficiency, implement global or broad scale change management strategies, and anticipate and plan for organizational change
Use research and data to evaluate processes, programs, and trends in order to recommend design/iteration of future talent programs
Collaborate with other peers and stakeholders to develop new and / or amend existing Internship programs
Utilize Internship expertise and external market insights in areas of design and development of early talent engagement programs
Responsible for serving as a liaison with Global Services, Human Resources and Business Unit (BU) HR for Internship programs
Manage expenses and provide input into budget/resource allocation needs
Conduct routine internal analysis and external benchmarking to enhance the effectiveness of Internship programs
Program Manager, Global Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Manager, Global
List any licenses or certifications required by the position: PMP, PMI, SCRUM, AWS, CIPP, GMS, ERC, SAS, ITIL, CIPM
Education for Program Manager, Global
Typically a job would require a certain level of education.
Employers hiring for the program manager, global job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Science, Project Management, MBA, Marketing, Management, Education, Business/Administration, Technical
Skills for Program Manager, Global
Desired skills for program manager, global include:
Multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
SQL
Excel
Program and project management principles
Industry vertical solution domain ecosystem and business principles
Processes
Programming languages are
Visual Basic
Basic business principles and company goals and objectives
Cloud-scale hardware and virtualization platforms
Desired experience for program manager, global includes:
8+ years of professional IT experience, with a minimum of 7 years of integrated multi-solution Project Management experience
Proven ability to work cross functionally to drive the implementation of new products and features resolve operational issues
Experience in creating or testing non hierarchical org structures and/or' Self managed teams' is a distinct advantage
Must have a good understanding of broad-based compensation programs (base/bonus/equity), pay for performance, benchmarking/market data, job evaluation
Tableau and Workday experience a plus
Track and measure Key Performance Indicators and scorecards of relevant data to understand program performance and effectiveness
Program Manager, Global Examples
1
Program Manager, Global Job Description
Job Description Example
Our company is searching for experienced candidates for the position of program manager, global. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program manager, global
- Interacts and presents to Client Executive Management as required
- Communicate on incidents - compile and distribute alert messages, updates on incidents inform executive team
- Ensure program scope and success criteria are clearly established
- Create and execute project implementation plans for global talent programs
- Use appropriate statistical analyses to analyze metrics and program results
- Develop detailed data reporting
- Maintain project plans, identify resource needs and project risks, manage schedules, and report on progress
- Manages the various projects that occur annually focusing on continued system integrations, improved data management, and enhancements to our internal customer experience
- Partner with stakeholders to identify root of the problem, develop analytical solutions to understand that problem, and implement strategies to solve that problem
- Seek opportunities to inject advanced analytical techniques into current environment
Qualifications for program manager, global
- Global experience/mindset is strongly preferred
- Has experience managing, planning and implementing projects and strategic change initiatives is required
- Demonstrated success building and implementing University programs is preferred
- A Degree in a technical field, or Bachelor Degree with equivalent technical experience is preferred
- Project Management Institute (PMI) PMP certification required at hiring date or within 2 years of start date
- Must have good cultural business diversity and be skilled at successfully navigating work within multiple cultural environments
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Program Manager, Global Job Description
Job Description Example
Our company is looking for a program manager, global. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program manager, global
- Provide process expertise in Vignate, Italy and EMEA as required
- Actively manage project plans and deliverables the 9 knowledge areas of Project Management (PMI)
- Mechanical and Electronics Engineering
- External Compliance Auditors
- External Certification Labs
- Lead the identification and implementation of materials, labor, working capital, and logistics cost reduction opportunities
- Enable decision making by coordinating multi-site operational issues that fall outside the scope of a single-site program manager
- Responds to all inquiries regarding project/program status
- Prepares and maintains all program status reports and schedules
- Coordinate and conduct in-person training events in NA, EMEA and AP regions prior to, and post project go-live
Qualifications for program manager, global
- Able to understand the Communications and key partner team’s complex and geographic needs
- Demonstrate a high level of interpersonal skills and ability to accommodate working styles and perspectives of diverse individuals
- Bachelor’s Degree required with preferred emphasis in engineering, technology, supply chain management, information systems
- Knowledge and experiences with lean and Continuous improvement methodologies
- Ability to influence without authority and lead cross functional and global teams
- Financial and business analytics skills
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Program Manager, Global Job Description
Job Description Example
Our company is searching for experienced candidates for the position of program manager, global. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program manager, global
- Ensure current documentation exists for global program processes / requirements for each customer, ensure availability of same to regional OECs
- Support the rollout of the new tool working closely with development team to ensure requirements are understood, validated and implemented
- Identify and research operational opportunities (tools, resources, process gaps) for our partners, and work to resolve those issues with the appropriate teams
- Analysis of large sets of data to track trends and initiating deep dives to detect opportunities
- Write and prioritize clear requirements and functional specifications to guide development teams
- Operate with autonomy and aggressively drive issues to resolution
- Maintain a high level of accessibility as a general resource for teammates and cross-functional peers, including PMO, software development, and capacity planning teams
- Serve as a role model by displaying good judgment, a positive work ethic, and strong interpersonal skills
- Professionally communicate and present to key decision makers and senior leaders of the business, including public and large group settings
- Management of the global execution of integrated marketing programs
Qualifications for program manager, global
- Natural collaborators
- Strong written and verbal communication skills – with ability to develop and communicate effectively with all levels of the organization
- Demonstrated ability to work effectively with others to include communication, presentation, analysis, negotiation
- Ability to manage and analyze multiple datasets, summarize data into metrics, and conduct a variety of statistical analyses
- Strong communication (verbal and written) and interpersonal skills to translate key insights from complex analyses into actionable business insights
- Proven ability of looking at solutions in unconventional ways and seeing opportunities to innovate
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Program Manager, Global Job Description
Job Description Example
Our company is searching for experienced candidates for the position of program manager, global. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for program manager, global
- Support to build up to three Centers of Design which serves as Global Design Hubs to educate and deliver creative work for a consistent brand appearance worldwide
- Cooperate with the Global Marketing Platforms and Global Digital teams to enable appropriate solutions for different BCG entities' go-to-market strategies
- Primary owner of global programs for multiple OEC accounts
- Proactively seek and make known the Voice of the Customer (VoC) across front lines and ensure improvements / initiatives as allowed by commercial agreements are adopted by the regional OEC teams
- Establish deep understanding of contract language and translate to specific deliverables operationally and/or electronically such that commitments are understood and correctly executed throughout the OEC global network and across relevant functional units within DGF
- Lead measurement efforts to monitor global compliance to customer commitments
- Overall ownership of data, data integrity, and reporting for customers managed
- Present global weekly / monthly / quarterly / annual performance results to customers and internal stakeholders
- Over-communicate program requirements globally through the regional OEC leads
- Establish deep and effective relationships with regional OEC leads and teams, with internal parties including management, and with the customers at all levels
Qualifications for program manager, global
- Experience with R or Python/another scripting language
- 7+ years of experience in project management roles
- 5+ years of experience with customer support operations and/or contracts management
- Experience with customer support center deployments (ramp up & ramp downs) activities
- 7+ years progressive experience in a corporate environment
- 4+ years of experience in assignee services, expatriate compensation management and/or tax
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Program Manager, Global Job Description
Job Description Example
Our company is hiring for a program manager, global. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for program manager, global
- Execute and drive the annual planning processes from a LPT perspective, Product Strategy, Lifecycle Management, Strategic Product Plans, Brand Plans, Budgeting, Long Range Planning in partnership with GDL and PSL
- Advises the leadership team on business issues and their potential fiscal impact
- Develops a comprehensive set of personnel performance metrics and regularly reports on key performance indicators in order to standardize the measurement of the Global Division’s internal and external activity
- Coordinate Global Customer Satisfaction survey
- Project Management – Develop project plans, secure resources, and drive project schedule
- Lead cross-functional teams through the design, delivery, and implementation of new tools and develop internal process to ensure integration and production support
- Provide escalation management, deliver regular communications to project stakeholders, and manage project resources
- Corporate liaison to business units of existing or new global HR system business requirement and process definition
- Delivery of standard operating procedures, workflow diagrams, training materials and post-launch support resources
- Vendor management for US affirmative action consulting
Qualifications for program manager, global
- Provide project management for global business travel agreements to pre-approved budgets as established for the identified client portfolio
- Mentors other project managers
- Facilitates identification of project or program risks, develops and assigns responsibility for mitigation actions
- BS/MS in science, engineering and/or relevant business field
- 5+ Years of IT consulting experience, with at least 3+ years’ experience with CRM applications, Salesforce preferred
- Five or more years of related product management experience with a focus on CRM