Desktop Administrator Job Description
Desktop administrator
provides system services support at an advanced level for security compliance projects to include server hardening for PCI.
Desktop Administrator Duties & Responsibilities
To write an effective desktop administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included desktop administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
Managing systems and networks staff members in day-to-day operations
Writing, maintaining and improving automation scripts in BASH and Anisble configuration management
Maintaining 2 Windows server 2008 R2 Domain controllers that provide AD and PPTP VPN access for remote editorial staff
Operating 2 Windows server 2008 R2 servers for redundant network shares
Working with vendors to set up a competitive bidding system for major network improvement projects
Supporting over 70 in the building locally and over 20 remote users
Setup logger, zabbix and gitlab for production and development
Migrating all users from hosted exchange to Google app for maximum cost savings
Setting up and managing all local and offsite infrastructure, including an auto scale server setup with Centos servers running apache ( httpd ) Varnish and Lsync on AWS ( Amazon Linux, Centos ) along with 3 Development servers and 2 mysql servers
Setup disaster recovery systems for windows using a hosted seeded service with version control for windows and a mix of Rsync and Lsync to an offsite server
Desktop Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Desktop Administrator
List any licenses or certifications required by the position: ITIL, CE, II, IAT, HDI, OS, MCSA, UAT, COMPTIA, PC
Education for Desktop Administrator
Typically a job would require a certain level of education.
Employers hiring for the desktop administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Education, Information Technology, Engineering, Information Systems, Computer Engineering, Associates, Computer Technology, Networking Technology
Skills for Desktop Administrator
Desired skills for desktop administrator include:
Ancillary functions
Cyber defense compliance and accreditation services
How to connect non-Navy workstations to the network system
Software maintenance
System development
DoD hardening
DoD security compliance auditing
PKI
RMF
STIGs
Desired experience for desktop administrator includes:
Managed day to day account AD/VPN/Exchange creation
Maintaining two Windows server 2008 R2 Domain controllers that provide AD and PPTP VPN access for remote editorial staff
Setting up Zabbix and Gitlab for production and development
Setting up and managed all local and offsite infrastructure
Setting up disaster recovery systems for windows using a hosted seeded service with version control for windows and a mix of Rsync and Lsync to an offsite server
Managing the day to day account AD/VPN/Exchange creation
Desktop Administrator Examples
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Desktop Administrator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of desktop administrator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for desktop administrator
- Configure and support mobile devices and smart phones
- Plan and implement network security and redundancy, including applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users
- Develop and conduct various training and instruction for system users on operating systems, and other applications
- Update MS SharePoint and other website content
- Anticipate communication and network problems and implement preventive measures
- Update and monitor File Server permission and Create/Delete Shares
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions
- Install, configure, and maintain personal and/or laptop computers (Windows and Macintosh), network cabling and other related equipment, devices and systems
- Perform and/or oversee software installation and upgrades, including MS Windows operating systems (7/10), Macintosh OS, Office Suites, Adobe products, hospital-specific applications, Citrix clients, virus protection, VPN and other University academic support applications
- Resolves a broad range of technical issues in support of customer computer hardware, software, and network
Qualifications for desktop administrator
- Strong writing skills including the ability to use technical tools
- Advanced knowledge of TCP/IP protocol and troubleshooting knowledge
- Advanced communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public
- A valid California driver’s license or evidence of mobility is also required due to off-site work assignments
- Our artists are able to work and function on a productive level with minimal to no downtime
- Experience with personal operating systems such as Windows 7, 8/8.1, 10
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Desktop Administrator Job Description
Job Description Example
Our company is looking to fill the role of desktop administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for desktop administrator
- Installs and configures software
- Uses MS SCCM to centrally manage desktops systems for software deployments, patch management
- Assists in desktop configuration selection to achieve fit for purpose for end users
- Creates, maintains and deploys standard desktop images
- Performs moves, adds, changes (MAC) of computers, telecom and users
- Sets up and tests a variety of systems and hardware components/peripherals prior to field deployment and provides computer repair and test capability for all company departments
- Is responsible for ensuring customers’ computer issues are resolved
- Maintains and updates records and ticket tracking databases
- Creates, updates and maintains documentation and standard operating procedures
- Participates as a member on Internal Project Teams performing a variety of computer related activities, idea sharing and problem resolution
Qualifications for desktop administrator
- Knowledge of a range of computer networking systems to include Windows server and networking applications or similar computer networks
- Provides support outside of regular duties as needed
- Alerts management to recurring incidents and patterns of problems
- Experience using problem/ticket management systems (BMC Remedy)
- 3+ years experience supporting Linux and Mac desktops
- 3+ years experience supporting common productivity applications
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Desktop Administrator Job Description
Job Description Example
Our innovative and growing company is hiring for a desktop administrator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for desktop administrator
- Oversee numerous customers and work in a team environment to resolve IT related issues with hardware and software
- Support and maintain 27,000+ desktops with a team of technicians
- Troubleshoot network, server, desktop, and printer issues to resolution
- Work in an ever changing technical team environment
- User Account administration in Active Directory
- Building, installing, and configuring and providing preventative maintenance of business software and end user hardware (e.g., personal computers, mobile devices)
- Assisting other internal teams such as network systems, database administrators, with applications and systems as needed
- Maintaining encryption, data backup integrity, and device security for the end user environment
- Following and updating policies and procedures
- Participates in the development and support of information technology and infrastructure projects
Qualifications for desktop administrator
- Experience with scripting languages (e.g., shell, ruby, python) preferred
- Experience supporting Maya, Nuke, Houdini or Renderman tools preferred
- Experience with color management technologies preferred
- Must have a working knowledge of Win7 IT related issues (mostly PC desktop)
- Typically requires bachelor's degree or equivalent, and zero to two years of related experience
- Current Secret clearance with the ability to upgrade to a Top Secret
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Desktop Administrator Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of desktop administrator. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for desktop administrator
- Manage our desktop appliances such as Airwatch, Bomgar, Kace, including upgrades, documentation, and user training
- Application package creation, testing, and deployment with our Kace appliance
- Working with our team to provide Quality Assurance and testing on all facets of our Gold standard model images
- Airwatch administration, reporting, patching, testing, and customization for desktops, laptops, and mobile devices
- 24X7 availability and response to service issues in a global environment
- Develop tools and services to improve helpdesk efficiency and productivity
- Manage small projects and provide technical leadership to Global Helpdesk
- Act as strong technical resource and senior escalation point for numerous technologies, including Mac, Windows, and Linux desktop issues, Airwatch, Bomgar, and Kace services
- Strong customer focus and service-orientated behaviour
- Ability to prioritise work and manage time to cope with competing demands
Qualifications for desktop administrator
- Five years of progressive experience in operating computer systems
- Two years supervising personnel operating computer systems
- Must have one year supervisory and management experience in a multi-shift environment
- Professional certifications such as the Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE) or Sun Certified System Administrator (SCSA) are also valuable
- Current Secret security clearance, ability to obtain Top Secret clearance
- A minimum of 5 years' managing desktop hardware and software
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Desktop Administrator Job Description
Job Description Example
Our growing company is looking for a desktop administrator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for desktop administrator
- This position is for a Systems Administrator for a mixed and growing environment of VMWare View, Windows 7, Windows 10, Windows Server 2008, Windows Server 2012, Solaris and Red Hat
- This position will work with the existing Service Operations Branch administrative teams (Windows and Unix Administration) to design, implement, manage, maintain, deploy, troubleshoot and support customer environments
- This position will require implementing new system hardware and software, and developing local operating procedures and policies as needed or requested
- This position will need to be adept at monitoring the ongoing operation of the desktops and servers while providing utilization reports to identify problems and corrective actions as needed
- Move, handle, carry, and lift moderately heavy objects
- Update firmware and required device profiles for VDI client devices
- Provide efficient and accurate service while meeting strict deadlines
- Create and maintain System Center Configuration Manager (SCCM) packages and scripts for all 35,000+ managed workstations
- Design solutions and consult with IT partners to manage group policies for Active Directory
- Maintain and optimize centralized imaging
Qualifications for desktop administrator
- High school diploma, GED Certificate, or equivalent with IT certifications
- Minimum of two years' related experience (3-5 years preferred)
- Proficient working with Windows operating systems
- Active Directory, Databases, and Applications
- Experience working with MAC computers in a corporate environment is a plus
- Good knowledge of IT functional areas