Dental Office Manager Job Description
Dental office manager
provides direct dental hygiene clinical treatment as listed below and education in oral health maintenance and prevention to dental clinic patients in the community.
Dental Office Manager Duties & Responsibilities
To write an effective dental office manager job description, begin by listing detailed duties, responsibilities and expectations. We have included dental office manager job description templates that you can modify and use.
Sample responsibilities for this position include:
HR and knowledge of employee benefits
Explanation of insurance to patients
Participating in benefit intent conversations related to new business, renewals, plan additions and plan changes
Providing Ancillary (Dental / Vision) product expertise
Supporting UHG and its employer groups as it relates to Dental / Vision account plan set up
Customer issue research and resolution
Address global Dental / Vision strategies, capabilities and remediation plans
Building relationships, with both internal and external business partners, is essential in this role and is accomplished through effective communication and assisting in timely research of Dental / Vision plan set up issues as appropriate
Balancing competing priorities and organizational skills are critical elements in the ongoing success of this role
Facilitate end-to-end implementation of Dental / Vision Account plan
Dental Office Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Dental Office Manager
List any licenses or certifications required by the position: EFDA
Education for Dental Office Manager
Typically a job would require a certain level of education.
Employers hiring for the dental office manager job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Associates, Business, Health Care Administration, Healthcare, Education, Leadership, Management, High School Education, Financial Management, Medical
Skills for Dental Office Manager
Desired skills for dental office manager include:
Insurance
Billing and insurance
Employee benefits
Workers Compensation
Ability to utilize the proper tools and follow accounts receivable practices and procedures
Ability to utilize the tools
Business aspect of the dental practice
California Dental Practice Act and its laws that govern California dental practices
Clinical trial design and management strongly
Community clinic/health center operations
Desired experience for dental office manager includes:
Must have prior dental management experience
Must have prior Dental Office Management experience
Provide explanations and interpretations within area of expertise and where necessary, make recommendations regarding plan design options
Research implementation / set up issues and develop customer specific resolution
Research and provide proactive solutions to non-standard requests and problems by interpreting the client request and aligning appropriate resources
Continuously explore and influence improvements to processes and tools that will achieve better outcomes for internal and external customers
Dental Office Manager Examples
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Dental Office Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of dental office manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for dental office manager
- Other duties as required to support the IMO and customer implementation team
- Scheduling internal patients
- Answer phones and emails
- Ensure smooth running of the office
- Oversee and coordinate all day to day practice and administrative activities within the clinic
- Directly manage clinic and administrative support staff to include hiring, termination, performance management, training (non-clinical) and development, work allocation, and problem resolution
- Oversee patient care activities, ensuring compliance with all applicable regulations, policies, and clinical standards
- Manage all aspects of demand for care, including participation in the development of marketing and outreach strategies to increase patient volume and the recommendation/recruitment of additional staff to meet the increases in demand for care
- Oversee all dental and non-clinical supplies and track expenditures to budget
- Oversee all clinical facilities and resources and ensure clinic compliance with all safety, environmental, and infection control procedures and protocols
Qualifications for dental office manager
- Familiarity with dental office procedures and terminology is helpful
- Ability to travel for training, occasionally overnight
- Recent dental office experience-DA experience a plus
- Must have experience working in a dental office
- Supervisory experience, or management potential
- Intermediate level of proficiency with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint (Word - Create correspondence and work within templates
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Dental Office Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of dental office manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for dental office manager
- Oversees all aspects of the clinic’s business operations, including daily oversight of front desk and business office operations and workflow
- Participate in the development of operating goals and budget objectives for the clinic
- Coordinate and conduct regular clinic staff meetings in partnership with the clinical lead (provider), which will include feedback on departmental performance in meeting financial, strategic and productivity goals
- Develop and implement strategies to foster both teamwork and accountability among clinic staff and providers
- Assisting with treatment coordination
- Explanation of treatment to patients
- Taking co-pays
- Running reports for corporate office
- Rotate travel to other office locations throughout Chester County (3 offices total)
- Will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals
Qualifications for dental office manager
- Self-directed with the ability to prioritize caseloads based on business and customer need
- Experience working in a dental office is a must
- Must have prior supervisory or management experience, 1 + years
- Must have 3 years' experience working in a dental office
- Must have strong understanding of dental terminology
- 2 years' of experience working in a dental office, strongly preferred
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Dental Office Manager Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of dental office manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for dental office manager
- Manage, organize and maintain the functions associated with the operation of the front desk, including scheduling, collections and data entry
- Responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses
- Ensure providers??? schedules are maintained, full, and are balanced efficiently
- Retain committed team members and identify and resolve employee issues
- Maintain/Oversee staff schedules, time clocks and payroll
- Monitor/Oversee ordering of clinical and office supplies
- Manage a staff of 14+ individuals
- Maintain records and monthly reporting
- Digitize existing paper records and integrate into new system
- Work with accountant to keep accounts current and accurate
Qualifications for dental office manager
- 1 - 3 years of management experience, must
- 1 year of experience working in a dental office
- 2 years' of experience working in a dental, medical, or health-care office, preferred
- Xray license is a must
- EFDA certification is preferred
- Able to easily communicate with people (being bubbly and extroverted is a huge plus)
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Dental Office Manager Job Description
Job Description Example
Our growing company is looking for a dental office manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for dental office manager
- Manage dental assistants, receptionists, and other staff
- Ensure the dental front desk is covered at all times with proper staff or self
- Assign various tasks and ensure all dental staff positions are covered for the duration of days and weeks
- More responsibilities as given by the Dentists
- Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs
- Increases and stimulates new patient growth by supporting sales, marketing and promotional programs
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions
- Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline
- Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data
- Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations
Qualifications for dental office manager
- Ability to handle difficult customers and clients within the dental office or over the phone
- Knowledge and Experience working in an Accounts Receivable, Accounts Payable and Collections / Billing role
- Management of colleagues in and out of the office setting / environment
- Accounts Receivable, Billing and Collections
- Management of Peers, Colleagues and Clients
- 2+ Years of working in a dental office
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Dental Office Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a dental office manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dental office manager
- Ortho and pedo experience, preferred
- Must have experience managing a dental, medical, or other health-care office, prefer 3 - 4 years
- Must have 1 year prior management experience in a Dental Office
- Must have a minimum of 1 - 2 years' of experience Dental Office Management experience
- Team building, group facilitation and financial management
- Minimum three (3) years' work-related experience in dental or clinical care setting
Qualifications for dental office manager
- Office manager experience
- Dental experience required
- 3 years' of experience managing a dental office
- A minimum of 1 - 2 years' of experience working in a dental office
- Must have prior Dental Office Management experience, preferably 3+ years
- Must have experience managing a dental office, prefer 3 years