Dental Receptionist Job Description

Dental Receptionist Job Description

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Dental receptionist provides oversight, leadership and analysis of current dental benefits, cost-effectiveness, policies and medical cost ratios with respect to oral health and dental claims.

Dental Receptionist Duties & Responsibilities

To write an effective dental receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included dental receptionist job description templates that you can modify and use.

Sample responsibilities for this position include:

Pulls and re-files patients’ charts, in accordance with the daily schedules of the dental professionals
This position is a Front Desk / Receptionist for a well-established Dental Office located in Southern Ocean County, NJ
Verify dental and medical insurance benefits
Uses communication skills with proper dental and medical terminology
Ensure the dental front desk is covered at all times
Adhere to dental department dress code
Greets patients and visitors and directs them to appropriate locations
Assists patients in the completion of all required paperwork relating to profiling data, insurance information and financial arrangements
Maintains and updates patients’ files
Answers the telephone and directs callers to appropriate parties

Dental Receptionist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Dental Receptionist

List any licenses or certifications required by the position: BLS, EFDA

Education for Dental Receptionist

Typically a job would require a certain level of education.

Employers hiring for the dental receptionist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Associates, Patient Care, Business, Health, Education, Computer, Management, Dental Health, Dental Office Management, Graduate

Skills for Dental Receptionist

Desired skills for dental receptionist include:

Insurance plans
Dentistry and dental procedures
Various insurance plans
Dental insurance plans
Electronic Health Record System
Dental
Dental codes and dental terminology
Dental terminology
Medical insurance plans
Dentrix Enterprise

Desired experience for dental receptionist includes:

Recent grads may apply!!
Insurance Verification and Billing is a Must
1+ years' experience working in a dental office, preferred
Must have dental office experience, prefer 1+ years
Knowledge of insurance plans (HMO/PPO), a plus
Knowledge of insurance plans (HMO/PPO) is a plus

Dental Receptionist Examples

1

Dental Receptionist Job Description

Job Description Example
Our company is looking to fill the role of dental receptionist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for dental receptionist
  • Schedules patients’ appointments
  • Coordinates all point of service billing activities, such as collection of fees, generation of invoices, posting of transactions to billing system and the scheduling of follow-up visits
  • Provides backup assistance to the billing department by performing duties such as the posting of receivables, following up on outstanding account balances, and coordinating the mailing of invoices
  • Performs other related duties, as assigned by practice management, from time to time
  • Scheduling/managing appointments
  • This position is a Receptionist for a well-established Dentist Office located in Southern Ocean County, NJ
  • Handle all patient registration, forms
  • Televox knowledge
  • Greet patients as they enter the office
  • Answer all incoming phones
Qualifications for dental receptionist
  • Treatment plan presentation is a plus
  • Patient registration and scanning experience is preferred
  • Ability to work effectively in a fast-paced multi-task environment
  • Excellent customer service skills (in-person and on phone)
  • Ability to work effectively with computerized management software
  • At least one-year of experience in a comparable position is preferred
2

Dental Receptionist Job Description

Job Description Example
Our company is growing rapidly and is hiring for a dental receptionist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for dental receptionist
  • Respond to patient questions and or concerns
  • Being courteous, friendly and outgoing
  • Building rapport with patients
  • Work in a fast paced environment while having a calm demeanor
  • Having empathy and sensitivity with patients who may be nervous
  • Candidate will plan and schedule meetings and appointments
  • Conduct research and provide information via the telephone, postal mail, and e-mail
  • Other Administrative Assistants duties as assigned
  • Responsible for mailings and receiving packages along with office supplies being up to date
  • Answer phone calls, direct calls and provide information
Qualifications for dental receptionist
  • Experience working in a dental office preferred
  • Must have at least 1+ year of experience working in a dental office
  • Experience working in a pediatric office, preferred
  • 1+ years' experience working in a dental, medical, or health care office, preferred
  • Experience working in a dental, medical, or other health-care office, strongly preferred
  • Knowledge of insurance plans (HMO/PPO), must
3

Dental Receptionist Job Description

Job Description Example
Our innovative and growing company is looking for a dental receptionist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for dental receptionist
  • Receptionist duties including patient communication, answering phones, maintaining schedule and managing patient files
  • Working with insurance companies
  • Treatment Planning & Financial Arrangements with patients
  • Greet clients, visitors, and staff in a professional and courteous manner
  • Responsible for obtaining and documenting all accurate information
  • Maintain patient confidentiality as it relates to HIPPA laws
  • Ability to calculate, verify and update patient fee appropriately
  • Greet patients and exchange information and documentation
  • Answer incoming phone calls and schedule appointments
  • Discuss and coordinate financial options with patients
Qualifications for dental receptionist
  • Treatment planning experience is preferred
  • Dental Assistant background is strongly preferred
  • X-ray Certified is preferred
  • Local Anesthesia certified is preferred
  • Customer service experience working in a dental office is preferred
  • Must be Bilingual to be considered
4

Dental Receptionist Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of dental receptionist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for dental receptionist
  • Ensure that all necessary demographic, billing, and clinical information is obtained and entered in the database with timeliness and accuracy
  • Greet and check-in patients (students)
  • Assist in the coordination of all Specialist activity within the office
  • Handle patient inquiries in a through and timely manner
  • Assist with reviewing treatment plans and fees with patients
  • Follow up daily on insurance inquiries
  • Print pre-authorizations daily, attaching films and Documentation as required
  • Assist with contacting patients immediately upon receipt of predetermination notices, schedule appointments or note follow-up in patient’s chart
  • Assist with making sure patients have made financial arrangements prior to beginning treatment
  • Duplicate films as needed for clinical staff or insurance companies
Qualifications for dental receptionist
  • Pedo experience, a plus
  • Must have exceptional customer service experience
  • NEW PATIENTS
  • 1+ years' experience working in a dental office is a plus
  • 1+ years' experience working in a dental office is preferred
  • Must speak Portuguese
5

Dental Receptionist Job Description

Job Description Example
Our innovative and growing company is hiring for a dental receptionist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for dental receptionist
  • Assist in preparing and sending Thank You cards and referral gifts
  • Accurately complete all closing duties at the end of the day
  • Act as receptionist
  • Checking Patients in for appoitments
  • Scheduling appointments over the phone
  • Booking follow ups
  • Orangizing the office and patient files
  • The Receptionist is the first line of customer service for all patients and visitors entering our office
Qualifications for dental receptionist
  • Must have 1+ years' of experience working in a dental office
  • 2+ years of experience working in a doctors or medical office, dental experience preferred
  • 1+ years' experience working in a dental, medical, or other health-care office, preferred
  • Must have 1+ years' experience working in a dental, medical, or other health-care office
  • Must have 2+ years' experience working in a dental office at the front desk
  • Must have knowledge of insurance plans (HMO/PPO)

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