Conference & Events Job Description

Conference & Events Job Description

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Conference & events provides timely, professional quotations on group, conference and sales business from all sales, telephone enquiries, email or by a customer walking into the hotel as per the Marriott Standards.

Conference & Events Duties & Responsibilities

To write an effective conference & events job description, begin by listing detailed duties, responsibilities and expectations. We have included conference & events job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage all aspects of group logistics including but not limited too
Sales & Customer Focus
Modern Team Member Restaurant with breakfast, lunch and diner
Employee discount on hotel rooms at Hilton International hotels
Employee discount of 50% on F&B at Hilton International hotels
Internal transfer and promotion possibilities
Providing quotes for all conference & events enquires in a timely manner
Conducting site inspections of the hotel
Negotiating and preparing the contract for the client
File handover of the contracted events to the Event Planners

Conference & Events Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Conference & Events

List any licenses or certifications required by the position: CMP, NSW

Education for Conference & Events

Typically a job would require a certain level of education.

Employers hiring for the conference & events job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Hotel Management, Marketing, Hospitality, Management, Business/Administration, Hospitality Management, Communications, Graduate

Skills for Conference & Events

Desired skills for conference & events include:

Hotel property management systems
Food Hygiene Regulations
Local market
Marriott Rewards Program
Different market segments
Capacities
Food and wine
Hospitality
Audio-visual equipment
Business pace

Desired experience for conference & events includes:

Planning, organizing and directing team members to ensure the highest degree of guest satisfaction
Leading & supporting the GC&E Team
Follow up on repeat business and build strong relationships with clients
To participate in weekly Conference & Events Sales Meetings
Keep all the department systems up to date ( OnQ PM, Ideas, Delphi )
Interact permanently with the Reservations, Front Desk, F&B Department Parties

Conference & Events Examples

1

Conference & Events Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of conference & events. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for conference & events
  • Handling the event file from contract point though to handover to the Operation Team
  • Building & maintaining strong relationships with clients
  • Preparing team forecasts
  • Participating in weekly & monthly Conference & Events Sales Meetings
  • Provide strategic guidance to internal clients with regard to conference participation and live event best practices (conferences, trade shows, speaking engagements, company sponsored events)
  • Run pre- and post-conference meetings reviewing event logistics and business development efforts
  • Promotes the C & B offer under his/her responsibility"
  • Contact external providers, get quotation for external services required (ex
  • Tertiary level Degree, Diploma or equivalent
  • Two or more years in a similar role within a Hotel environment
Qualifications for conference & events
  • Communicates with local markets on various event elements
  • Creates and processes event orders with vendors and perform necessary follow-up
  • Prepares event materials and supplies for transport
  • Proficiency working with Apple software Word, Excel, Keynote, Photoshop
  • Operations is beneficial
  • Full class 1 New Zealand drivers licence
2

Conference & Events Job Description

Job Description Example
Our company is growing rapidly and is hiring for a conference & events. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for conference & events
  • To act as the liaison between the client and the hotel for all of the client needs
  • To plan and/or attend and/or participate in meetings with hotel staff pre convention meetings with groups
  • To coordinate with other departments the needs of a group which will directly affect that department
  • Make suggestions to management for the improvement of operation procedures and improvement of customer satisfaction
  • Preparation of BEO’s, Group Information Sheet, Event Amendments and other event documentation
  • Ensure all event/group files are handed over in time by the sales manager in order to finalise details and prepare the BEO and group information sheets
  • Check the bulletin board on a daily basis to ensure it is current
  • The ability to provide input for the weekly and monthly forecast
  • Must lead by example by demonstrating the Hallmarks and guiding principles in their role continuously
  • You will ensure the events office is operating to a professional standard
Qualifications for conference & events
  • Minimum 12 months experience in a similar role (preferred)
  • Understanding of MICE functionalities preferred, room, layouts, packages
  • Monitor E- enquiry status, together with other benchmark measures, on a daily/weekly basis to ensure proactive follow through
  • Split your time promoting an 80/20% sales culture in the events office
  • Ensure structured weekly sales reviews are conducted with General Manager and agree actions
  • Ensure development, maintenance & management of all databases
3

Conference & Events Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of conference & events. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for conference & events
  • Ensure show rounds are to a professional and consistent standard to gain competitive advantage
  • Support the Conference and Events Director in all aspects of managing the team
  • Provide counselling, coaching and discipline to colleagues as needed
  • Provide performance appraisals and feedback as per company procedures
  • Assess and provide adequate training and coaching for all C&E colleagues to enable them to perform their roles
  • Ensure that responsibilities and authorities are defined and communicated within the organisation
  • Communication to colleagues the importance of meeting customer regulatory & statutory needs
  • Maintain open communication with the Business Development team and ensure all leads are followed
  • Act as cross-departmental liaison as it relates to event planning, group needs, set up and execution
  • Continually analyse the best business practices for the hotel
Qualifications for conference & events
  • Part time 20 hours Food and Beverage Assistants
  • Minimum of 6 months of experience performing manual labor, preferably in an academic setting
  • Must successfully meet and pass a pre-employment medical examination and drug screen
  • Quick learner who possesses the ability to work on their own and come up with solutions to problems and/or limitations
  • Continually drive the Conference and Events team to achieve the desired goals
  • Ensure that performance of sales colleagues achieves SLA level.Ensure Jumeirah’s systems and processes enable sales colleagues to succeed.Any other duties as may reasonably be requested by the management
4

Conference & Events Job Description

Job Description Example
Our company is growing rapidly and is hiring for a conference & events. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for conference & events
  • Ensuring all Handover have been received with full understating from the Cluster Sales team
  • Adheres to the hotels selling strategy for C&E
  • Ensures Delphi booking procedures are followed
  • To reach monthly budget figures set
  • Manage Events agency relationships, day-to-day production, all events schedules
  • Liaise with industry trade associations and other third parties to evaluate how their own content may be incorporated into our programmes, thus creating a platform for our key industry partners
  • Coordinate on the floor all Conference & Events operations for the specific event allocated for you
  • Come up with suggestions to enhance the event’s success
  • Manage costs, identifying any areas for action
  • Carry out briefings with clients and Floor managers
Qualifications for conference & events
  • Administrative experience including budget, supervisory and management experience
  • Strong organization, interpersonal, and problem-solving skills with the ability to establish efficient systems and manage and prioritize extensive workload with shifting priorities and the ability to manage multiple projects with varying deadlines
  • Exceptional contract negotiations, customer service, oral and written communication, problem solving, organizational skills
  • Proficiency using Microsoft Office programs (e.g., Word, Excel, PowerPoint), social media and able to create PowerPoint and online presentations
  • Creative "out of the box" thinker with a solid marketing background with current understanding of social media, digital marketing and database outreach
  • A team player, sharing knowledge, ideas and energy with other Center members
5

Conference & Events Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of conference & events. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for conference & events
  • Come up with new ideas for maximise sales and improve guest satisfaction
  • Tour of the hotel Accommodation
  • Planning · Acquisition of sales to travel agent
  • Assist in planning and coordinating facility marketing plans, new products and services, business plans, presentations and annual budget editing
  • Maintain and manage database and document filing systems
  • You will work in all Conference and Events outlets
  • You will be the face of the outlet, communicating with the guests and other team members alike ensuring a smooth and memorable experience
  • You will be responsible for setting up all Meeting Rooms and Events
  • You will be the face of the outlet, communicating with other Team Members and the guests alike ensuring a smooth and memorable experience
  • Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products
Qualifications for conference & events
  • Able to work a schedule that includes occasional evenings and weekends, travel several times a year
  • Knowledge and/or experience of public education environment
  • Polite and confident with a great deal of patience and oriented to the details
  • And be able to work on your own initiative
  • Knowledge of MS Word, Outlook, PowerPoint, Concur, SmartSheets, Excel, Internet browsers
  • Familiarity with meeting technologies, including participant internet access, web-based meetings (i.e., BlueJeans), video conferencing and conference calls

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