Conference & Banqueting Job Description
Conference & banqueting
provides prompt, accurate, professional and friendly food and beverage, setup and conference services to hotel and conference guests.
Conference & Banqueting Duties & Responsibilities
To write an effective conference & banqueting job description, begin by listing detailed duties, responsibilities and expectations. We have included conference & banqueting job description templates that you can modify and use.
Sample responsibilities for this position include:
To be fully knowledgeable of the Pullman Brand Standards
Reporting to the supervisor on duty, of any problems that may occur on the bars
Potentially deputize in the absence of the of the C&B Manager
Assist at major Company events at other locations when available
Attend meetings and training as directed
Any other duties as may occasionally be required by the C&B Manager
Covering Duty Manager shifts when required
Setting up banqueting rooms, dining tables, coffee and full beverage bars
Serving food and beverages on functions
Keeping service and buffet stations neat and clean at all times during service
Conference & Banqueting Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Conference & Banqueting
Typically a job would require a certain level of education.
Employers hiring for the conference & banqueting job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Hotel Management, Hospitality, Business/Administration, Hotel and Restaurant Management, Event Management, Culinary, Food Service management, Marketing, Management, Opera
Skills for Conference & Banqueting
Desired skills for conference & banqueting include:
Food Hygiene Regulations
Food and wine pairings and cutting edge cuisine with emphasis on current event trends
Laws
MICROS system
Food and wine pairings and cutting edge cuisine
Hotel and its facilities
Overall event presentation
Pullman Brand Standards
Conference and banqueting business on a daily basis
Ensuring all guests’ requirements are met on time
Desired experience for conference & banqueting includes:
Following all company and safety and security policies and procedures
Maintain bar area and equipment with high degree of cleanliness and organisation
Overseeing the assignment of duties, responsibilities and workstations to colleagues
Observing and evaluating colleagues and work procedures to ensure quality standards and service is met
Providing on-the-job training to Assistant Managers and Team Leaders to strengthen their current performance
Reviewing financial transactions and monitoring budget to ensure efficient operation, and to ensure expenditures stay within the budget limitations
Conference & Banqueting Examples
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Conference & Banqueting Job Description
Job Description Example
Our company is growing rapidly and is looking for a conference & banqueting. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for conference & banqueting
- Ensuring the service areas are clean, properly set up, sufficiently supplied and equipped
- Preparing Food & Beverage weekly forecasts and reports
- Adheres to and reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs)
- Reviews ESS and participates in the development and implementation of corrective action to address service challenges
- Keep station neat and clean during service
- Know and use "suggestive selling" techniques when possible, , selling a la carte wine, mixed drinks, after dinner cordials, coffees
- Maintain and stimulate conference sales and events
- Revenue manage conference and banqueting sales
- Ensure the smooth running of events on behalf of companies or individuals
- Liaise closely and assist the Food and Beverage Team, enabling them to provide the best possible Food and Beverage service
Qualifications for conference & banqueting
- To carry out administration procedures as required by both rendezvous and auto control
- Ensure that the function sheets are fully understood by all function staff
- Assists with the training and development of all function staff
- Liaise closely with the kitchen managers regarding the activities of the day with particular emphasis on final numbers, menu changes, food service times
- Assist in completing forecasts, plans, and productivity reports for management
- Plan and conduct GRC, Event and BEO Meetings with convention and catering staff
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Conference & Banqueting Job Description
Job Description Example
Our company is searching for experienced candidates for the position of conference & banqueting. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for conference & banqueting
- Assist with proposals when needed and take ownership for TOP Bookings
- Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems
- Setting up of the meeting rooms and working closely within a dedicated Conference and Banqueting team to deliver an extraordinary service to our guests
- Creating a welcoming and friendly atmosphere
- Providing excellent service at meetings, lunches, coffee breaks and private dinners
- Interacting with our customers in a professional and courteous manner
- Working within the Theatre Bar
- To ensure that all AV equipment used for service is clean, in good working order, and stored in correct storage areas
- To refresh meeting rooms during breaks and replies iced water, sweets, minerals, tea and coffee and other requests
- To respond quickly, efficiently and pleasantly to late requests for Conference & Banqueting equipment, refreshments, food & beverage items
Qualifications for conference & banqueting
- To serve all refreshments, food & beverage items in accordance with company standards in quality, quantity and presentation
- To clean and maintain all Conference & Banqueting areas dispense, pantry, AV room, table stores, ground floor corridor and meeting rooms
- Ensure par stocks are maintained for all materials and notify Conference & Banqueting supervisor when items are needed before running out
- Record items used from Meeting Room beverage boxes and pass onto Reception for billing
- To assist the Conference & Banqueting Supervisor in the execution of duties at all times
- To ensure all shifts are recorded accurately, using the clocking in and out system Kronos
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Conference & Banqueting Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of conference & banqueting. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for conference & banqueting
- Respond to guests using the telephone handset, promptly and professionally
- To encourage and adhere to all aspects of Service Excellence
- To ensure Conference & Banqueting Bar is stocked to the required par, by requisitioning liquor from the cellars
- Take responsibility for cleaning the lines and optics to Health & Safety and Brew master standard
- Complete the cashing up at the end of the shift, ensuring the float is correct
- Ensure the Conference & Banqueting bar is cleaned to operating standards at the end of each shift
- To meet and greet all conference / events organizers to build a relationship and create an excellent impression of the hotel
- To complete departmental checklists for Redcoat duties
- To set up conference rooms as per function sheet and company brand standards
- To ensure refreshments are served at times requested and prepare for the next refreshment break
Qualifications for conference & banqueting
- Have a strong presence during break times in the breakout areas of the hotel
- To respond to and act upon requests made through the Redcoat Direct System
- To act as a liaison between the customer and all departments involved with the event
- To ensure conference equipment is kept in good working order by completing regular audits
- To handle customer requests and complaints and act upon them
- To ensure accurate posting of charges and billing for each event as necessary
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Conference & Banqueting Job Description
Job Description Example
Our innovative and growing company is hiring for a conference & banqueting. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for conference & banqueting
- To maintain a par level of stock for stationary items used in conference rooms
- To maintain a par level of stock for dry items used at coffee breaks
- To carry out other duties as required, ensuring the Hotel operation is properly maintained to provide total guest satisfaction
- To assist with evening functions and dinners where required
- You might work in the following areas of Bar, Banquets and Conference & Events
- To supervise all members of staff to ensure that a quality experience is given to all clients
- To train/induct all new and current members of staff
- To maintain a safe working environment following all Health & Safety and Hygiene legislation
- To maintain the departments SOP’s to ensure service standards meet and exceed customer expectations
- To maintain and produce financial reports
Qualifications for conference & banqueting
- Looking after your allocated conference and Banqueting floor and to be aware of what is happening on the other floors at all times
- Communicating with the C&B Manager to ensure smooth running of the banqueting outlets
- The Conference & Banqueting Waiter/Waitress is responsible for delivering five star service, anticipating guest and client needs and upholding our brand and hotel philosophies
- Prepare all beverages and cocktails for all guests in C&B- training will be provided
- Serve beverages for dinners, coffee breaks, receptions, other special functions, as assigned, following standard policies and procedures
- Maintain cleanliness standards in workstation during service
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Conference & Banqueting Job Description
Job Description Example
Our innovative and growing company is looking for a conference & banqueting. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for conference & banqueting
- Timely function set-up, service, delivery and breakdown of assigned conference events as per function sheet and company standards
- Heaving lifting and Manual Handling of Conference Tables, Chairs, Staging Equipment, Linen
- Maintain established standards of cleanliness and maintenance in all areas under their control
- Report, record and follow up all maintenance requirements
- Ensure on the job training is carried out with all associates
- Greet all guests/associates courteously and deal with guests requests promptly and efficiently
- Control cleaning materials and equipment according to business levels ensuring timely ordering of both
- Ensure all washrooms are constantly manned, during these shifts all basins and surrounds should be dried and kept free of any debris
- Ensure all areas in their control are serviced to standard or accounted for before the end of shift
- Be fully conversant and in compliance with LSOP “cloakroom – spot and spill cleaning”
Qualifications for conference & banqueting
- Ensure that the appropriate paperwork is filled out correctly
- Be fully conversant with all administrative procedures as required by the Hotel and the Company
- Recommend to the Banqueting Operations Manager any upholstery or carpet work in need of repair
- Undertake any reasonable request made by management
- You advocate and deliver a five star food & beverage service to our guests and to your team members
- You are responsible for supporting the wider F&B Management team with daily operational tasks and people management tasks