Client Development Manager Job Description
Client development manager
provides insight and analytics to ensure client needs and industry trends drive product enhancement and new product development processes.
Client Development Manager Duties & Responsibilities
To write an effective client development manager job description, begin by listing detailed duties, responsibilities and expectations. We have included client development manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Product partnership initiatives – ie
Proactively conduct strategic account reviews with assigned clients on a regular basis to review service needs and sales trends
Client Dev Managers are expected to have an active plan for customer contact
Be very ‘hands on’ developing and ‘dig into the details’ to understand our current environment
Perform client and stakeholder management
Create and manage client development programs that support relationship building between sales associates and clients, with the ultimate goal of driving client retention and sales growth
Bachelor’s degree with minimum 5+ years of experience, preferably with a mid-size or large luxury retailer
Analytical thinker who uses data driven analysis to support hypotheses
Strong communicator, with ability to translate business needs into IT technical requirements, interact with store employees and multiple levels in the organization
Highly customer-centric individual that is passionate about creating the best possible customer experience
Client Development Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Client Development Manager
List any licenses or certifications required by the position: CB
Education for Client Development Manager
Typically a job would require a certain level of education.
Employers hiring for the client development manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Marketing, Education, MBA, Business/Administration, Engineering, Management, Computer Science, Communications, Secondary Education
Skills for Client Development Manager
Desired skills for client development manager include:
Excel
Microsoft suite of products
PowerPoint
Word
Product and service offerings
Client brands and driving solutions specific to brand needs
Company’s and client’s systems and processes
Standard and advanced defense & remediation techniques and processes
Industry trends relating to brand advertising
Affiliate
Desired experience for client development manager includes:
Experience with RDBMS/SQL (Oracle (preferred),Sybase) and NoSQL platforms, working with large-scale databases and tools such as Hadoop, Cassandra, MongoDB, Vertica and others
Serve as liaison between client and SYF
Understand and execute overall retail strategy & portfolio dynamics in order to develop and support growth strategies and action plans
Assures all contractual obligations are being met
Monitor progress to SYF and program goals & proactively identify areas of opportunity
Lead operating reviews & portfolio performance reviews internally and w/ client
Client Development Manager Examples
1
Client Development Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of client development manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for client development manager
- Support & sell in to client, new initiatives & marketing programs/products
- See corporate complaints through to resolution and communicate to HQ
- Facilitate and lead portfolio compliance initiatives and issue tracking to ensure appropriate resolutions and documented process improvements
- Develop a professional services growth plan and ensure increased attach rates for Germany, Swiss-Austria and the Baltics and Eastern European Countries
- Position and increase higher levels of services within strategic accounts and channel partners
- Develop a renewals business plan for the region and drive specific named accounts
- Developing and managing regional service & sales strategy which will meet or exceed bookings targets and providing weekly forecasting and visibility into sales activity
- Assist in the maintenance of sales activity metrics for control of sales activities and awareness of trends (Salesforce)
- Proactively network to develop new business opportunities within the Country/Flagship Market Corporations, Concierge groups etc
- Partner with Store Managers to produce a development plan for BPC, event and strategy planning, strategic positioning, calendar sharing, budget proposals
Qualifications for client development manager
- Partner with Store Managers to recruit BPC Consultants for their stores
- Works with marketing team to complete RFPs on time and in line with best practice and global branding
- Hands over prospect to Relationship team ensuring they have appropriate understanding and documentation
- Fluency in Mandarin an asset
- Sell business-building ideas to Customers through the use of syndicated data
- Travel and Driving is an essential duty and function of this job
2
Client Development Manager Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of client development manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for client development manager
- To develop and implement the regional services strategy for this territory, liaising closely with the Area Sales Vice President Services EMEA
- To design and drive structured sales techniques for the Services portfolio spanning the entire sales cycle
- To significantly increase the deployment of managed services and professional services within existing accounts and net new accounts to create a high standard of brand loyalty
- To develop individual services solutions and quotations for customers and conduct successfully contract negotiations in order to win the business
- To monitor the TMEAmarket in relation to market developments, customer requirements, competitor sales efforts and strategies and communicate this to the management
- To build and maintain excellent relationships with both the distribution and channel partners to develop new business opportunities and drive to success
- To ensure that all required services sales information is documented and maintained
- To ensure regular forecasting and reporting, as required
- Serve as the client’s primary point of contact for the program by leading in creation of proposals for incoming RFPs and execution of programs
- Sets up and takes an active role in meetings for advertiser proposals
Qualifications for client development manager
- 5 years of experience in qualitative analysis
- Collaborate and brainstorm with business teams in the creation of proactive and strategic proposals
- Establish relationships with agency and advertiser partners in local market
- Ensure media plans include accurate pricing and available inventory and adhere to defined business processes to ensure optimal program performance
- Enter and manage insertion orders within third party and internal sales operations systems
- Possesses strong quantitative and analytical skills creative problem-solving abilities
3
Client Development Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of client development manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for client development manager
- Works directly with program manager, marketing, service, operations, quality, and finance to bring the product(s) to market
- Evaluates technical options and provide engineering response to the marketing product requirements document by interlocking with relevant engineering extended teams
- Work closely and guides the activities of the ODM for the product
- Acts as primary engineering point of contact to coordinate development and testing which includes reliability and compatibility tests, to successfully release new products meeting all features, with quality, on time and within budget
- Drives the initial triage, debug, and resolution of engineering defects including field quality issues
- Supports sustaining activities including responds to requests for post development product enhancements and validation of new key components for production products
- Ability to learn and successfully navigate through large, complex client organizations that may have multiple barriers to entry (geographical, political, ) in order to establish a presence and deliver results
- Manage and develop meaningful dialogue with client’s outdoor brands to stimulate new thinking
- Assist in executing follow up activities related to various programs and events, including VIP Customer portfolio requests and after-sales collateral projects
- Work with Client Development Managers in the markets to place client gifting orders for organized outreach efforts to support key holidays
Qualifications for client development manager
- 5-8+ years experience in a client development capacity with a market research firm or equivalent
- 6+ years of experience within data analysis, client services, account management or sales
- Ideal candidates include a current/former BCG PL/P or individual working in a professional services firm in account management or similar
- 3-5 years of related experience within a corporate environment
- Ability to partner and lead a project independently and communicate updates to manager
- Ability to analyze, manipulate and interpret data to organize and present
4
Client Development Manager Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of client development manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for client development manager
- Support all additional efforts to champion clienteling and CRM within the region
- Run all reports for monthly Key Performance Indicators and perform additional analysis on clienteling measurements, as needed
- Track and analyze ROI for major selling events working with the CDM team to gather all data points
- Assist in the development of tools, materials and drafting of communications related to CRM & Clienteling including weekly newsletter content
- Manage and implement updates to the market coordinator team-site
- Gather success stories and best practices to share within the NA retail organization
- Hire/manage/develop ICs
- Lead the development of sales proposals
- Communicate and interact with business decision-makers at all levels to identify needs and requirements market opportunities
- Identify and Align with Visionary / Aligned Prospect Accounts
Qualifications for client development manager
- Must be highly organized and possess professional comportment and demeanor at all times
- A strong understanding of government health care programs, especially Medicaid and CHIP
- A strong understanding of public health systems and operations, especially in the fields of Medicaid Enterprise Systems (MES), Pharmacy Benefits Management (PBM), Eligibility Systems, Data Analytics, Care Management or Health Plan Operations
- Must have the ability to manage and direct multi-organizational on-site and remote teams
- Must have strong leadership, problem solving, and decision-making abilities
- High degree of competency using MS-Office
5
Client Development Manager Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of client development manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for client development manager
- Builds strong relationships with Managing Directors and other staff members
- Actively works with local rainmakers to strategically drive lead generation efforts, including oversight of targeted industry and service programs, sponsorships and events/seminars
- Advances new ideas and methods for expanding brand presence in the local market
- Creates and manages annual marketing plan and budget
- Oversees pipeline management efforts and provides pursuit/proposal assistance to acquire new clients and retain/expand services to existing clients
- Identifies, builds and maintains strong partner relationships with other organizations and referral sources
- Leverages national marketing tools and resources to effectively complete projects on time and on budget
- Generates media/PR opportunities for local subject matter experts and serves as liaison with our national PR firm
- Supervises local Senior Marketing Specialist
- Serves as company ambassador within the community
Qualifications for client development manager
- Responds to questions, consulting internal partners for additional product/service information when necessary
- Degree in Electrical/Electronic Engineering or Computer Science with at least 8 years of product development experiences in the PC/IT industry
- In depth knowledge in PC architecture and embedded systems design
- Knowledge in key industry standard electrical bus interfaces, including PCIe, USB, Type-C (including PD), Thunderbolt, I2C, SPI and Power Management
- Knowledge in key wireless technologies and RF design, including WiFi, WiGig, BT, BLE and NFC
- Familiar with networking technologies and challenges of security, bandwidth and power management