Clerical Support Job Description

Clerical Support Job Description

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Clerical support provides direct support for the users and solve the problems related to warehouse management and order management systems.

Clerical Support Duties & Responsibilities

To write an effective clerical support job description, begin by listing detailed duties, responsibilities and expectations. We have included clerical support job description templates that you can modify and use.

Sample responsibilities for this position include:

Sort mail and delivery to all departments pickup outgoing mail from departments
Manage incoming communications
Manage case initiation of high priority requests
Appropriately identify, assess, and escalate incoming fax documents and process them according to departmental SOPs
Partner with Analysts and Specialists to coordinate and initiate new cases via case tracking system
Maintain data integrity within case management system to ensure accuracy
Consistently document all case activity in a clear, concise and comprehensive manner
Maintain a basic understanding of the REMS program
Communicates internally with Distribution Center, NAASC, Inventory Supervisor and Manager and externally with Distribution Centers, labs, other manufacturing facilities, vendors
Ensure all medical record charts contain necessary documentation for medical appointments

Clerical Support Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Clerical Support

List any licenses or certifications required by the position: ITIL, NCI, AAMA, AMT, CPR, IAT, AAHAM

Education for Clerical Support

Typically a job would require a certain level of education.

Employers hiring for the clerical support job most commonly would prefer for their future employee to have a relevant degree such as Associate and Bachelor's Degree in Health, Medical Assistant, Medical Office Assistant, Healthcare, Business, Education, Associates, Medical, Management, General Education

Skills for Clerical Support

Desired skills for clerical support include:

Medical terminology as it relates to the specific unit
Medical terminology
Excel
Microsoft Office
CIL and Signage programs and related equipment
Scanner
Warehouse control systems
Warehouse management systems
Copier
Running reports and interpreting and communicating data/metrics

Desired experience for clerical support includes:

Knowledge of personal computer and other standard office equipment
Ability to enter and retrieve basic data from systems
Ability to constantly lift, carry, push, or pull up to 10 lbs
A high school diploma or general equivalency degree G.E.D
Have prior experience in a clerical role performing duties that include mailing, filing, typing
Schedules appointments, verifies medical appointments, and process medical documentation for office visit

Clerical Support Examples

1

Clerical Support Job Description

Job Description Example
Our growing company is hiring for a clerical support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clerical support
  • Admits patients to appropriate units
  • Serves as a liaison with various hospital departments
  • Enters significant patient data into the computer information system
  • Establishes and maintains medical records
  • Completes medical record upon patient discharge
  • Monitor Personnel Tempo (PERSTEMPO) data in accordance with established thresholds
  • Prepare, based on narrative provided, unit level portion of award recommendations
  • Prepare, based on narrative provided, unit level portion of evaluations
  • Process leave and pay documents
  • Prepare and process personnel actions (DA Form 4187)
Qualifications for clerical support
  • 1-2 years of office / clerical / administrative experience
  • Candidates should possess a minimum of two years of retail experience in a luxury store environment
  • Strong computer (MS Office Suite) and business correspondence skills a must
  • A high school diploma required, and BA/BS preferred
  • Ability to work independently, take direction
  • Perform unit level mail clerk duties
2

Clerical Support Job Description

Job Description Example
Our growing company is hiring for a clerical support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for clerical support
  • Process Soldier requests and actions to obtain a large variety of entitlements, schools, Foreign Service tour extensions, financial and curtailments
  • Establish and maintain records in accordance with ARIMS
  • Communicate immediately and work to resolution with vendor to correct any discrepancies
  • Must be able to perform other warehouse functions as directed
  • Providing support to the Title Department, by reviewing information for accuracy, opening orders through data entry, communicating with department management and other clerical duties as needed
  • Receive funding, tax, and insurance checks and subordinations and payoffs
  • Receive faxed payoffs/subordinations
  • Prepare and organize policy files
  • Organizing, scanning, and completing data entry and review of items such as
  • Facilitates communication to both internal and external customers, and responds to all phone requests and inquiries within the designated time window
Qualifications for clerical support
  • Associate’s degree, with an emphasis on course work in business or office occupations
  • Three (3) years of increasingly responsible administrative assistant or secretarial experience, including two (2) years of experience as an administrative assistant or secretary to an administrator in a large public or private agency
  • Demonstrated experience and ability to perform general administrative duties to include correspondence control, word processing, conference, meeting and travel arrangements, and report preparation
  • Associate’s degree or High School diploma (or GED) with 1 or more years of warehouse experience
  • Knowledge of warehouse management software, preferred
  • Referral preference given to applicants able to take and meet testing criteria
3

Clerical Support Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of clerical support. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clerical support
  • Performs required processing of customer data based inquiries, both internal and external
  • Performs specific data input
  • Communicates issues related to the daily operations of the department and the unit
  • Meets deadlines, productivity, and quality standards
  • This position will work in the office Monday through Friday
  • This position provides administrative and clerical support in a variety of areas including copying, filing, reception, record keeping, data entry and routine correspondence and reports
  • Prepare electronic and written correspondence and reports
  • Update and develop a variety of charts, graphs, and measures
  • Manage Outlook e-mail and calendars
  • Schedule and issue Outlook meeting notices
Qualifications for clerical support
  • Flexibility in schedule – ability to work any day of the week (Mon-Sat) at hours ranging from 7am to 9pm
  • Ability to prioritize and handle multiple actions simultaneously with frequent interruptions and critical time constraints
  • Good driving record and dependable.NM - Albuquerque
  • Demonstrated ability to make decisions and exercise some independent action in the completion of job duties
  • Understanding of relational databases (ADMS, WCC, Control Center)
  • Should have demonstrated competence in clearly expressing concepts and ideas orally and in writing and have good interpersonal skills
4

Clerical Support Job Description

Job Description Example
Our growing company is looking to fill the role of clerical support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for clerical support
  • Learn and update a variety of internal company computer applications
  • Inventory and order area supplies
  • Manage Purchasing Card use and reporting
  • Initiate and manage SAP Purchase Requisitions as needed
  • Coordinate personnel changes by updating SAP information, organization charts, crew rosters, phone lists, and other reference documents
  • Make business travel arrangements for staff and prepare expense reimbursement requests as needed
  • Plan, organize, order food, if needed, for lunch meetings and employee celebrations
  • Coordinate revisions and updating to area procedures
  • Develop, maintain and update area SharePoint sites
  • Office location may be in administrative or manufacturing areas of plant site
Qualifications for clerical support
  • High school diploma or GED, and working knowledge of Microsoft programs
  • Aviation parts or chemical experience
  • Minimum equivalent of 1 year general office experience
  • Knowledge and understanding of healthcare
  • Communication (written, verbal and listening), customer service, mathematical, and organizational skills
  • Ability to interpret and apply contract/agreement terms
5

Clerical Support Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of clerical support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clerical support
  • Data entry of inspection reports
  • Coordinate communication between internal customers
  • Manage inventory process and reporting
  • Weight entry and goods issue
  • Facilitate communication with suppliers
  • Expedite production or shipping processes
  • Supports the region’s logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh locations, assists during start-up of new accounts
  • Responsible for supporting operational objective at all existing customer sites within a geographic territory
  • Assists new site implementation
  • Assists in offering suggestions for improvement (new or existing procedures)
Qualifications for clerical support
  • Minimum High School Diploma or GED is required to apply
  • Good driving record and dependable
  • Prior administrative/clerical experience
  • Must have a good eye for detail
  • Able to catch on quick and accept change
  • Strong attention to detailWorks well independently and in teams

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