Business Process Specialist Job Description

Business Process Specialist Job Description

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Business process specialist provides and support the implementation of Customer Experience and Operations change/process improvement initiatives by building relationships and partnerships with key stakeholders; work closely with these stakeholders to ensure alignment and development of efficient and effective processes in line with strategic business objectives.

Business Process Specialist Duties & Responsibilities

To write an effective business process specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included business process specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

You'll have proven solid Lead Business Analysis experience where you have previously identified, planned and controlled the design and analysis activity on a number projects
Knowledge of governance and regulatory requirements, plus has the ability to share knowledge, suggest improvements and confident in delivering insights into business analysis activity
Ideally you'll possess ISEB, CBAP or equivalent and solid Six Sigma expertise including green belt certification as a minimum
Knowledge of governance and regulatory requirements, plus has the ability to share knowledge, suggest process improvements and confident in delivering insights into business analysis activity
Ideally you'll possess ISEB, CBAP or equivalent and have solid Lean Six Sigma experience
Conduct process analysis to document, institutionalize, and improve business
Develop and administer Sikorsky CRM systems, ‘salesforce.com’
The Business Process Specialist is primarily responsible for the completion of all the work required during a Pre-discovery effort
Understanding the full scope of services provided by ARC to its customers with emphasis on accounting and financial management services
Understanding ARC operational capabilities with the ability to communicate those capabilities to a prospective customer agency and analyze the gap between ARC's capabilities and the customer's requirement

Business Process Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Process Specialist

List any licenses or certifications required by the position: PMP, ITIL, PMI, CISA, CISM, CISSP, APICS, IPC, CBAP, LEAN

Education for Business Process Specialist

Typically a job would require a certain level of education.

Employers hiring for the business process specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Graduate, Engineering, Computer Science, Finance, Business/Administration, Project Management, Management, Economics

Skills for Business Process Specialist

Desired skills for business process specialist include:

Technical information
Excel
Microsoft Office
Mortgage banking servicing
Operations
Originations
Business processes
MS-Office with a focus on Excel
BW
Change management and the practical application of these principles to ensure effective and efficient program implementation

Desired experience for business process specialist includes:

Ability to work and communicate with C Level executives project team members effectively
Knowledge of Eagle Investment Accounting Platform
Proven analytical skills - able to identify and understand trends
Intermediate to expert skill with database languages SQL, proc SQL
Self-motivated, change agent
Providing recommendations for process improvements that would better position ARC to support large customer agencies and achieve various economies, such as those of scale

Business Process Specialist Examples

1

Business Process Specialist Job Description

Job Description Example
Our company is looking for a business process specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process specialist
  • Attending all process meetings with customer agency staff
  • Following up as necessary with ARC and customer agency staff to complete data analysis efforts
  • Writing documentation not produced by the Documentation Specialist
  • Provides technical knowledge in their area of expertise, works individually and on teams to support the completion of project specific
  • Tasks within estimated time frames and budget constraints and interface with the client on a day-to-day basis
  • In addition, the resource will support the development of solutions that address organizational challenges, support project objectives often by leading assigned engagement tasks to completion within scope and budget constraints, while ensuring deliverable requirements are met
  • Drive application control and infrastructure, architecture review processes
  • Building project and program schedules
  • Using best practices for schedule updates
  • Creating project schedule reports
Qualifications for business process specialist
  • Experience in Six Sigma Methodology (Preferred)
  • Knowledgeable of the current technology in programming languages
  • Background in SQL, SSRS, SSAS and/or Oracle environments or use of tools like TOAD & SQL plus, SSMS
  • As a staff specialist or consultant, resolves unique and unyielding systems problems using new technology
  • Acts as a recognized technical expert and functions as the highest-level individual contributor in at least one technical area
  • Prefer Security Tool experience FoundStone, Nessus/Tenable, DBProtect, AppDetective, Tivoli/BigFix, Sharepoint, Guardium, WebInspect
2

Business Process Specialist Job Description

Job Description Example
Our company is hiring for a business process specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for business process specialist
  • Facilitating risk identification sessions with risk owners
  • Leading and facilitating risk management board meetings at the project and program level
  • Maintaining quality of risk register content, including risk description and additional risk details
  • Lead as the business process re-engineering lead, including
  • Analyzing as-is processes and building as-is process maps
  • Conducting interviews with SMEs to decompose as-is process maps
  • Conducting as-is to to-be process map crosswalks and identifying gaps and changes in processes
  • Coordinating with the Training lead to create and administer training and SOP guides for users of a new system and new processes
  • Understand all areas of IT project management
  • Serve as a liaison between various offices within the project and project
Qualifications for business process specialist
  • Must be a team player and can work under pressure
  • Prior IT experience, either in Business or IT
  • SAP experience required for Finance candidates
  • Assists in Assessing business or process requirements, completes research and analysis to determine viable solutions, and makes recommendations for alternatives and enhancements
  • Discovers and analyzes requirements for fitness for purpose adherence to business objectives and consistency, challenging positively as appropriate
  • Work with functional leads to obtain formal agreement by stakeholders and recipients to scope and requirements and establishes a base-line on which delivery of a solution can commence
3

Business Process Specialist Job Description

Job Description Example
Our company is looking to fill the role of business process specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process specialist
  • Oversight of IS&T travel, entertainment, professional development and professional services
  • Train and support Project and Service Managers with project expense tracking processes
  • Establishes and maintains working relationships within various departments, functions, channels, business management, and program sponsors
  • Collaborate with and advise the customer account managers and senior management on unacceptable risks, non-standard terms
  • Provide metrics/reporting for process efficiency, SOX compliance, management KPIs, process scorecards
  • Prepare and execute the tactical business plan for the IS department
  • Implementation of Global, Regional and Branch IS projects
  • Provide technical support to branch users and perform troubleshooting on PC, software
  • Facilitates process analysis discussions with cross functional business users
  • Participate in global meetings for sharing of best practices
Qualifications for business process specialist
  • Familiar with quality assurance discipline and tools application in manufacturing/servicing process, such as 8D, FMEA, SPC, MSA, LEAN, Six Sigma
  • Certified in IBM BPM
  • Understanding of testing strategies
  • Ability to plan, prioritize, and support multiple concurrent projects and tasks
  • Ability to understand and work with ANT Scripts
  • Knowledge of PVCS (AccuRev preferred)
4

Business Process Specialist Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of business process specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process specialist
  • Independently performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues
  • Analyze process quality metrics to identify and prioritize process improvement projects
  • Ensure that all project plans include specific KPI targets and that progress reports indicate clearly how well the expected results are being delivered and a firm belief in Op-Ex systems and methods
  • Serve as Business Process Specialist to support Monitoring Clinical Services teams (MCS)
  • Monthly, prepare backlog report for distribution
  • Responsible for defining and executing projects involving cross-functional teams to implement complex change initiatives spanning the entire value chain of capital project execution
  • Responsible for collecting stakeholder requirements and turning them into action plans or applying them as evaluation criteria
  • Accountable for achieving objectives of improvement initiatives and making sure that the changes stick by defining governance and are effective by creating metrics and dashboards
  • Research and resolve problem invoices, billing adjustments, credit requests
  • Supporting and coaching the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog
Qualifications for business process specialist
  • A fast learner who can take on initiatives and ownership
  • A logical mind, critical thinking and highly organization skill are required
  • Good analytical skill, self-motivated and good problem solving skills
  • Project scheduling & Risk Management
  • DHS acquisition and IT project management experience preferred
  • Microsoft Project experience is needed
5

Business Process Specialist Job Description

Job Description Example
Our company is hiring for a business process specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process specialist
  • Present key selling points, features and benefits while focusing message on customer need & expectations
  • Must understand technical issues
  • Ability to solve problems by gathering information and evaluating options
  • Experience in Fluid Automation Products & the marketplace
  • Provides group facilitation, interviewing and training and provides additional forms of knowledge transfer
  • Should apply, as appropriate, activity data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and apply performance measurement techniques
  • Constructs sound, logical business improvement opportunities consistent with corporate information management guiding principles, cost savings and system architecture objectives
  • Senior level supervisors provide daily supervision and direction to staff
  • Research and resolve problem orders, billing adjustments, credit requests
  • Leads or supports regular business meetings as needed to support all primary duties and responsibilities
Qualifications for business process specialist
  • DHS acquisition experience preferred
  • Minimum of 3 years experience providing production support by assisting with the analysis, design, programming, and testing of solutions to complex production problems, supports the development of test scenarios and test cases
  • Effective at building and maintaining interpersonal relationships with IT managers and technical leaders, business representatives and vendor personnel
  • Must be able to think logically about disaster recovery issues that could affect the organization and design appropriate assessment and diagnosis activities
  • Prior experience in Service Continuity Management is essential
  • Prior experience in working with both internal and external business units is critical to success

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