Bilingual Care Manager Job Description

Bilingual Care Manager Job Description

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Bilingual care manager provides direct care management services to clients living with HIV/AIDS, other chronic diseases, substance abuse, and/or mental illness.

Bilingual Care Manager Duties & Responsibilities

To write an effective bilingual care manager job description, begin by listing detailed duties, responsibilities and expectations. We have included bilingual care manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Assess Member/caregiver knowledge of necessary care needs such as medication management, DME use and safety measures
Maintain a comprehensive working knowledge of community resources, payer requirements, and network services for target population
Identify and recruit populations (chronic disease, including HIV/AIDS
Coordinating and facilitating assessments of strengths and needs
Identifying formal and informal support persons
Coordinating services and authorizing services with the contracted system administrator
In addition, provide appropriate interventions to optimize health and well-being
Performing case-finding, health teaching, health counseling and the coordination of care with the primary providers of care or any other professionals involved in direct patient care
Defining, implementing and maintaining standards of nursing practice and evaluating the quality of nursing care rendered within the clinical services
Participating in determination of conditions, resources and policies essential to delivery of nursing care within the clinical service

Bilingual Care Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Bilingual Care Manager

List any licenses or certifications required by the position: BLS, UAS

Education for Bilingual Care Manager

Typically a job would require a certain level of education.

Employers hiring for the bilingual care manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Nursing, Social Work, Health, Education, Graduate, Psychology, Management, Associates, Human Services, Healthcare

Skills for Bilingual Care Manager

Desired skills for bilingual care manager include:

APA standards
Chronic Disease Management
Chronic medical conditions
City
Community resources
Complex care management and care management principles
DME use and safety measures
Excel
Federal entitlement systems
HIV/AIDS

Desired experience for bilingual care manager includes:

Coordinating with all clinical services involved in patient’s care and participating in developing a coordinated plan of care
Advocating for patient’s medical needs and facilitating provision of care within the health care system
Periodic reviews and evaluation of on going program participation
Conduct a history & physical assessment and review member’s interim service plan and intake assessment information
Review information collected during intake that serves as a basis for care planning
Discuss Member’s preferences and need for services as part of the care planning process

Bilingual Care Manager Examples

1

Bilingual Care Manager Job Description

Job Description Example
Our company is looking for a bilingual care manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for bilingual care manager
  • Coordinate with other team members and the Member a comprehensive care plan that identifies all needs
  • Coordinate all services with the primary physician and other key providers
  • Conduct other clinical assessments as appropriate, including environmental/safety assessment
  • Document all findings and client related communications in database
  • Coordinate Patient-centered outcomes, including mortality, quality of life, disease-specific health outcomes, avoidance of nursing home placement, and patient satisfaction with care
  • Analyze data and use it to improve care deliver
  • Developing, implementing and monitoring care plans
  • Ensuring continuity of care across all healthcare settings by collaborating with the interdisciplinary team, PCP member / members' representatives, and specialists
  • Conduct visits and assess member’s status and needs
  • Assess Member/caregiver knowledge of necessary care needs
Qualifications for bilingual care manager
  • Ensure compliance with care guidelines and protocols
  • Participate in all interdisciplinary care team meetings as assigned
  • Conduct risk assessments and implements preventive and health maintenance education to members and caregivers
  • Ensure all team members are completing necessary tasks for those members for whom the nurse serves as primary coordinator
  • Measure Quality of care
  • Participate in client meetings and/or regulatory audits
2

Bilingual Care Manager Job Description

Job Description Example
Our company is looking to fill the role of bilingual care manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for bilingual care manager
  • Ensuring continuity of care
  • Monitoring member's chronic care benefit
  • Conduct member outreach in response to requests from employer groups, community and/or governmental agencies to assist with member issues or concerns or facilitate specific population health goals
  • Contact members with gaps in preventive health care services and assist them to schedule required screening or diagnostic tests with their providers
  • Document all activities in the Health Plan's care management tracking system following Health Plan standards and identify trends and opportunities for improvement based on information obtained from interaction with members and providers
  • Present complex members for review by the interdisciplinary team summarizing clinical and social history, healthcare resource utilization, case management interventions
  • Refer members to appropriate case management, health management, or lifestyle programs based on assessment data
  • Review member's current medication profile
  • Successfully engage member to develop an individualized plan of care in collaboration with their primary care provider that promotes healthy lifestyles, closes gaps in care, and reduces unnecessary ER utilization and hospital readmissions
  • Provide telephonic assessments of members' medical, psychosocial, physical and spiritual needs
Qualifications for bilingual care manager
  • Passion for people and a desire to be the best
  • Innovative thinker who anticipates and solves problems
  • Adapts and successfully leads others through change in a fast pace environment
  • You value the autonomy to use common sense and good judgment to make decisions
  • You are naturally comfortable exercising discretion when interpreting policies
  • You treat others with dignity and respect and consider the benefits and risks to employees and the business when addressing issues
3

Bilingual Care Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of bilingual care manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for bilingual care manager
  • Ensure continuity of care and monitor each assigned member's chronic care benefit
  • May perform in home assessments as part of the care management to create and coordinate the patient specific plan of care
  • Knowledgeable of the rules and regulations guiding the member per their insurance qualifications
  • Coordinates benefits and arranges services for members of AgeWell New York
  • Lead and facilitate IDT activities and communication
  • Appropriately documents any new findings in the member's care management record
  • Participate in the interview and hiring process
  • Liaison between Customer Service and other internal departments
  • Monitors external and internal customer feedback to ensure that all interfaces create a world-class consistent, quality customer experience
  • Works collaboratively with customer service staff, regional teams, customers, vendors & associates to improve customer interface and standard processes
Qualifications for bilingual care manager
  • You are authentic and love coaching and connecting with people
  • You are comfortable dealing with conflict and providing specific feedback
  • You go above and beyond in your role as a leader because you want to, not because you have to
  • You are a change agent
  • Experience in Medicare and/or Medicaid managed care preferred
  • Demonstrated ability to utilize/apply the general and specialized principles, practices, techniques and methods of utilization review/management, discharge planning and case management
4

Bilingual Care Manager Job Description

Job Description Example
Our innovative and growing company is looking for a bilingual care manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for bilingual care manager
  • Serve as an instructor for Home Health and Personal Care Aide Training
  • Make field visits to patient's homes to assess patients and supervise Aides
  • Provide office support to the Director of Nursing
  • Minimum 3 years clinical experience with focus in managed care, including disease or case management
  • Familiar with clinical needs and disease processes for chronic physical and behavioral illnesses (depression, challenging behaviors, Alzheimer`s disease and other disease-related dementias)
  • Home Care, Long-Term Care, MLTC experience preferred, including appropriate support services in the community and accessing and using durable medical equipment (DME)
  • Experience in utilization review, concurrent review and/or risk management a plus
  • Bilingual or multilingual fluency preferred
  • Performs other duties as assigned or volunteered in alignment with medical center mission, goals and values
  • Conduct pre-visit planning for high risk patients and communicate patient health status alerts to the patients care team
Qualifications for bilingual care manager
  • Bilingual (Cantonese and Mandarin)
  • Geriatric experience preferred
  • 1+ year clinical practice experience, , hospital setting, alternative care setting such as home health or ambulatory care required
  • Must live within a commutable distance of our Miami, FL
  • Must be bilingual in Spanish (read, write and speak)
  • UAS background
5

Bilingual Care Manager Job Description

Job Description Example
Our company is looking to fill the role of bilingual care manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for bilingual care manager
  • Creates and manages discharge planning as needed with a focus on Safety, Permanency and Well-being including step down placements, reunification, adoption, or transition (independent living) plans, and coordination of community resources
  • Screen and identify potential candidates for program participation
  • Perform client intake services
  • Develop client service plans in compliance with funder requirements
  • Identify and work to resolve barriers clients may encounter (language barriers, eligibility criteria, services fees, geographic location)
  • Provide resources and referrals necessary for clients to obtain and/or maintain access to HIV medical care
  • Conduct reevaluation and follow up assessment throughout length of care in compliance with funder requirements
  • Provide outreach to client’s family, friends, and significant others
  • Maintain consistent contact (office visits, home visits, and telephone calls) with clients to sustain ongoing supportive relationship
  • Partner closely with care team to implement service plan and to assure all team members are informed of clients’ needs and medical status
Qualifications for bilingual care manager
  • Bilingual –Spanish, English - must be fluent
  • 3+ years of Managed Long Term Care and/or Care Management experience
  • Previous Home Healthcare and/or Field experience
  • 3-5 years of nursing experience, preferably in home health, ambulatory care, community public health, case management, coordinating care across multiple settings and with multiple providers
  • Current MA Registered Nurse license
  • Minimum of 2 years of experience in a clinical and/or case management nursing required

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