Airport Operations Job Description

Airport Operations Job Description

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Airport operations provides leadership and supervision of the Airport Operations, including training, planning, organizing, staffing, and directing operations staff; manages through subordinate staff the airport team; reviews and coordinates staff policies and procedures.

Airport Operations Duties & Responsibilities

To write an effective airport operations job description, begin by listing detailed duties, responsibilities and expectations. We have included airport operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Responsible for staff of over 20 multi level leaders in the Airport Operations Planning area
Identifies strategic Airport Operations initiatives, develop business cases and coordinate implementation of approved initiatives
Coordinates Airport Operations initiatives with other divisions ā€“ including commercial and other operating groups
Participates in regulatory, quality and industry audits and inspections of UA as related to Airport Operations (FAA,OSHA, IOSA/ISAGO, DoD, .)
Management of Airport Operations Business Manual (AOBM) and Carry On Baggage Manual
Conducts, communicates, and publishes safety culture assessments for ground operations in cooperation with multiple operating divisions
Compiles and analyzes irregularity reports for root cause identification and provides analysis to the Director, Airport Operations Safety and to operating divisions
Employee Safety Reporting Program Event Review Committee (ERC) and industry meetings related to airport operations safety
Meetings of Airport Operations Leadership groups for Alaska, Virgin, and Horizon
Partners with training functions of Alaska, Virgin, and Horizon to coordinate the oversight of new training material related to safety requirements and airport operations processes

Airport Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Airport Operations

List any licenses or certifications required by the position: CPR, AAAE, C.M, FAA, HVAC, JCAB, SPHR, PHR, A.A, OSHA

Education for Airport Operations

Typically a job would require a certain level of education.

Employers hiring for the airport operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Aviation, Aviation Management, Business/Administration, Business, Management, Airport Management, Technical, Public Administration, Finance

Skills for Airport Operations

Desired skills for airport operations include:

Customer service principles and practices strongly
Microsoft Office products and applications
Sabre
Operational Corporate policies and procedures
Station controls and Internal Audit standards
Hub operations
Related technology
Operations
Management and logistics
Airport Operations

Desired experience for airport operations includes:

Effectively coordinating and providing skillful operation of various pieces of heavy equipment to handle the maintenance of a general aviation airport - mowing and snow removal
Monitor financial performance, and work with unit to implement corrective action plans
Maintain effective communication with the client, General Manager, local staff and the Director of Retail
Review plans for all projects on, or in the vanity of, the airfields to ensure applicable standards
Experience with key NY clients such as PANYNJ, NYSDOT, NYCDOT is a required
Business Acumen/Continuous Improvement

Airport Operations Examples

1

Airport Operations Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of airport operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for airport operations
  • Primary contact for regulatory agencies for AO
  • Manages capital projects for AO ā€“ currently totaling over $10M
  • Implements Continuous Improvement initiatives and coordinates CI / Green Belt / Advanced training for AO Planning
  • Leads cross functional teams to execute strategic plans and initiatives
  • Manages schedule, cost, benefits tracking, technical aspects, and customer impact for major Customer Service projects / initiatives
  • Prepares reports and associated communication for Executive team and present updates on a periodic basis
  • Develops employee teams
  • Utilize Smart Suite to locate and explain to Customers the bag status
  • Track and follow-up on baggage recovery actions
  • Offer Customer immediate compensation for negligible disservice
Qualifications for airport operations
  • Experience supervising Union personnel a plus
  • Experience working with various forms of payment (cash, credit cards, travelers checks)
  • Strong quantitative, analytical, and problem solving skills, excellent organization abilities
  • Experience working with MS Word, Excel, Outlook and Power Point
  • Strong background & technical knowledge on fleet types operated and maintenance programs preferred
  • 5 years in the aircraft maintenance industry required
2

Airport Operations Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of airport operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for airport operations
  • Develop and implement an Airport Operations Manual, Airfield Safety Program, Flight Line Drivers Program, Wildlife Hazard Abatement Program, and Foreign Object Debris Prevention Program
  • Direct supervison of airport operations staff loctaed at Dyess Army Airfield on Roi-Namur island
  • Coordinate with airfield tennants for local flight support operations
  • Perform activities including viewing and sitting in front of a computer terminal, navigate and toggle between multiple screens, and talk and type at the same time
  • Resolve general baggage service concerns through effective customer service techniques
  • Ability to send and receive email correspondence
  • Ability to initiate searches for baggage claims
  • As member of the Hub or Line / International Resource Planning team, is assigned geographic region of stations to support
  • Reviews recommendations with assigned stations and works with Station GM or their designate to finalize manpower authorization levels for each month
  • May also gather best practice data and may make program/process recommendations to support corporate/division programs and policy updates
Qualifications for airport operations
  • 3-5 years demonstrated leadership ability in large departmental environment
  • Ten years of Planning and business leadership management experience
  • Three years of airline industry experience
  • Must have an understanding of P&Pā€™s and working with regulatory agencies and compliance management
  • Excellent communication skills with the ability to communicate at all levels within the organization, from the ramp to the board room
  • Strong leadership skills with the ability to influence without direct authority
3

Airport Operations Job Description

Job Description Example
Our company is growing rapidly and is looking for an airport operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for airport operations
  • Coordinates and directs airfield operations activities, including the inspection of airfield facilities, issuance and cancellation of Notices to Airmen (NOTAMs) on airfield status, and the receiving and relaying of airfield maintenance requests
  • Ensures the timely and accurate maintenance of records and operations logs concerning airfield activities and service requests
  • Reviews operations logs and directs the preparation of related reports
  • Establishes operating procedures and work standards for airport operations staff and evaluates staff performance
  • Coordinates and prepares staff scheduling for bargaining unit member, summer and winter schedules per the bargaining unit agreement with the approval from the Airfield Operations Managing Deputy Commissioner
  • Interfaces with all levels of employee groups
  • Proactively seeks out opportunities on process improvement for department and field organizations
  • Builds, inspires and leads a team, programs, and scalable processes which result in an effective approach to the company's human capital needs and a high performance culture
  • Forges strong relationships with divisional leaders and HR team members by listening, understanding needs, defining shared objectives, proactively consulting, and collaborating to meet organizational goals
  • Provides integrated and customer-focused HR business solutions to assigned business units
Qualifications for airport operations
  • Seven years of managing complex projects from inception to completion
  • Highly organized, detail oriented and able to manage multiple priorities (is this repeat of project management skills)
  • Excellent communication skills, written, oral and presentation, with the ability to communicate at all levels within the organization, from the line to executives
  • Continuous Improvement certification or training
  • Knowledge of Microsoft Office Suite and Internet explorer
  • Fluently speak, read, write and translate accordingly in Spanish and English
4

Airport Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of airport operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for airport operations
  • Overall Management of Airfields and Helipads to the standards and operational requirememnts of AR 95-2 and FM 3-04.300
  • Use of the Defense Internet NOTAM service
  • Provide representation at Garrison planning board meetings
  • Conduct annual airfeild inspections and QA self assesments IAW AR 95-2
  • Conduct daily airfield inspections
  • Coordinate with the public works department for the repair and maintenance of airfeild facilities
  • Coordinate all waivers that affect airfield and airspace criteria
  • Ensure employee compliance with established department/company guidance/directives
  • Assigned as property custodian for specified offices
  • Responsible for timecard approval for all employees
Qualifications for airport operations
  • Must pass an assessment which demonstrates basic computer, typing, and customer service skills
  • Flexible to work any shift including nights, weekends, and holidays
  • Able to type twenty five (25) words per minute
  • Reside in the designated calling area
  • Provide one telephone line and a high-speed internet connection (minimum 256K connection speed)
  • Provide a safe and professional office-work environment, free from background noise and distraction
5

Airport Operations Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of airport operations. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for airport operations
  • Other projects as assigned by Manager ā€“ Airport Operations Performance
  • Daily operational involvement and support as inter-departmental liaison, with responsibility of maintaining customer service standards, monitoring current day staffing for operational needs, schedule review and implementation, and statistical and financial reporting and evaluation
  • Provide leadership and direction for the Front Line Supervision and the agent group
  • Facilitate informational sessions with the front line employee group
  • Participate in the inter-departmental meetings and planning sessions
  • Develop and implement policies and programs designed to retain and motivate employees and proactively encourage perfect attendance and operational performance
  • Point of contact for assigned Above the Wing projects involving other departments
  • Closely monitor on time performance to ensure we are maintaining required/expected levels of performance in the Domestic and International markets
  • Maximize safe operational performance, financial controls, Overtime
  • Management and frontline employee interaction and business/employee relationship development
Qualifications for airport operations
  • Able to work from the Central Baggage Service Office if experiencing technical difficulties at home
  • Pass a ten (10) year background check and pre-employment drug test when applicable
  • Ability to review, and rapidly resolve customer service issues
  • One year of airline industry experience
  • Baggage systems operation and maintenance experience
  • Operational Experience (Process Environment)

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