Vendor Management Resume Samples

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CF
C Feil
Carmelo
Feil
5569 Cathy Court
Dallas
TX
+1 (555) 331 6012
5569 Cathy Court
Dallas
TX
Phone
p +1 (555) 331 6012
Experience Experience
03/2015 present
San Francisco, CA
Vendor Management Lead
San Francisco, CA
Vendor Management Lead
03/2015 present
San Francisco, CA
Vendor Management Lead
03/2015 present
  • Develop and improve end to end vendor life-cycle management processes
  • Manage regular senior level collaborative meetings between vendor and business, ensure there are metrics across all KPIs to ensure performance management
  • Perform cost management and purchase order management tasks
  • Impact various Third Party Risk Management program initiatives working closely with the Third Party Risk Management Office
  • Execute global Vendor Management programs including Vendor Optimization (reduced spend), Third Party Oversight, and Vendor Relationship Management
  • Manage the relationship with and performance of HR suppliers, including risk management
  • Executive management status reporting across all relevant Vendor Management activities
01/2009 11/2014
New York, NY
Vendor Management & Performance Specialist
New York, NY
Vendor Management & Performance Specialist
01/2009 11/2014
New York, NY
Vendor Management & Performance Specialist
01/2009 11/2014
  • Proven record working in the areas of commercial management, sourcing initiatives, project management, accounting/finance, invoicing and consumption management
  • Develop/execute/contribute to enterprise-wide strategic initiatives, including savings initiatives, cost reduction, resource/location/outsourcing strategies
  • Strong analytical and structured way of working
  • Willingness to challenge the status quo (to improve existing processes)
  • Lead on-boarding of new services/contracts to the team and ensure correct transition with adherence to standard consumption management processes
  • Lead upcoming projects and on-demand tasks such as savings initiatives, audits or data requests
  • Present business case to senior management to obtain sign-off and project funding
06/2003 08/2008
Detroit, MI
Vendor Management
Detroit, MI
Vendor Management
06/2003 08/2008
Detroit, MI
Vendor Management
06/2003 08/2008
  • Measuring, monitoring and reporting on customer satisfaction and vendor performance and implementing continuous improvement strategies
  • Monitor and report on the performance of vendors to ensure delivery in line with contractual obligations and performance metrics
  • Plan and conducts regular performance reviews with each major third-party provider along with relevant technology stakeholders
  • Conduct third party audits and manage the remediation of third party audit findings and management responses
  • Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions
  • Developing the strategic ISTP MIS reporting proposal to define the end state reports and obtain management approval
  • Coordinate all vendor management tasks inclusive of working with external vendors and internal employees
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Webster University
Bachelor’s Degree in Business
Skills Skills
  • Ability to handle ambiguity and balance many tasks at once, quickly shifting from one situation or task to another
  • Possess excellent organizational skills and ability to work independently
  • Strong written communication skills, including ability to facilitate meetings and effectively lead discussions
  • Strong analytics skills
  • Ability to build and maintain effective working relationships with all levels of management and staff
  • Effective communication skills, both written and oral, with strong executive presence
  • Demonstrated ability to define and implement large and complex processes involving multiple stakeholders
  • The ability, energy and drive to successfully be part of a virtual and global team
  • Able to motivate others and obtain buy-in
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15 Vendor Management resume templates

1

Third Party / Vendor Management Risk Analyst Resume Examples & Samples

  • Job Specifications
  • Bachelor's Degree in Business Administration or the equivalent combination of education and experience required
  • CPS, CIA, CBA, CFSA, CTA, CFE, CRP or CRCM License
  • Experience in working at the enterprise level preferred; helping oversee the business unit's adherence to the Policy and Standards set by the enterprise governance program for the Third Party Risk Management (Vendor Risk Management)
  • One to three years of risk management and/or auditing operations in a financial or banking institution
  • Work independently with minimal supervision
  • Planning, organizing, directing and controlling
  • Personal computer, word processing, presentation software, Excel spreadsheets
  • SharePoint skills preferred
  • Analytical and conceptual
  • Interpersonal
  • Written and verbal communication
2

Director, Clinical Vendor Management Resume Examples & Samples

  • Bachelor Degree, Masters preferred 10-15 years experience in global clinical operational role
  • Experience developing and managing global programs Experience with various international and domestic outsourcing models
  • Experience leading cross functional teams Knowledge of regulatory requirements and
  • Minimum 5 years managerial experience
  • Demonstrated success in project management and /or clinical trial planning and execution
  • Successful strategic management and oversight of a CRO partner
  • Demonstrated leadership in managing a global team
  • Finance, budget planning and expenditure management
  • Previous experience managing a team of Clinical Operations staff
3

Senior Risk Analyst Vendor Management Cxsk Resume Examples & Samples

  • Perform vendor on-site quality assurance reviews with internal stakeholders to identify any areas of exposure and produce the appropriate level of documentation
  • Coordinate and monitor the completion of vendor risk assessments on potential and existing vendor relationships across the organization; taking into consideration the enterprise risk categories that impact the organization
  • Based on the level of vendor risk, liaise with business line management to ensure that required due diligence and ongoing monitoring tasks are performed (e.g., financial/credit review, external audit review, information security controls)
  • Establish appropriate mitigation plans as needed to address deficiencies
  • Validate and monitor gaps identified during the vendor risk assessment, due diligence and ongoing monitoring processes, and identify a necessary course of action
  • Use reason and judgment to analyze gaps identified and escalate to senior management as necessary
  • Independently prepare and analyze vendor risk reporting and program exceptions for senior management in order to monitor the level of residual risk to the organization
  • Create enterprise-level risk reporting for senior management and the Board
  • Facilitate and lead meetings with divisional business management to discuss current vendor risk, performance and business observations
  • Assist with the development of the Vendor Risk Management Program based on industry and regulatory expectations (e.g., CFPB Guidance, FDIC). Enhance policy, process, workflows and procedures as necessary
  • Develop ad hoc processes to address efficiency gains that translate into repeatable procedures
  • Update technology as needed
  • Mine data from a variety of sources
  • Utilize technical skills to manage data and efficiently conduct analyses
  • Bachelor’s Degree in Business Administration, Economics, Finance or a related discipline, or in lieu of a degree a minimum of four years’ relevant experience in audit, compliance, risk management, or vendor management
  • A minimum of two (2) years of experience in audit, compliance, risk management, vendor management, project management, or a related field
  • Ability to work independently and demonstrate a high level of professionalism
  • Strong communication skills and the ability to build and maintain effective working relationships with all levels of management and staff
  • Ability to develop and execute testing programs for the purpose of monitoring vendor performance
  • Demonstrated ability to meet deadlines; thorough attention to detail
  • Relies on limited experience and judgment to plan and accomplish goals
  • A degree of creativity and latitude is required
  • Ability and willingness to learn about a wide variety of topics and develop a variety of skills
  • Able to work as a cohesive member of a team
  • Masters' Degree
  • Understanding of vendor management concepts, including vendor performance monitoring
4

Assistant Accountant, Vendor Management Resume Examples & Samples

  • Responsible for handling Accounts Payable related matters including recording transactions with trade suppliers, trade payment scheduling & processing, claims processing and management and supplier account reconciliation
  • Manage trade related non-product transactions, including agent commission and recharges to suppliers
  • Provide general accounting and financial data support to the Department. Ensure all the accounting processes and routine functions are carried out in an efficient manner
  • Gather and summarize operational and business information from information systems for analyses and reporting purposes. Prepare regular reports for monitoring of operation performance
  • Assist the Senior Financial Accountant or Financial Accountant Level 1 in supervising the team by providing prompt and constructive feedback for queries regarding daily accounting operation and issues
  • Proactively reviewing and highlighting problems in existing systems and day-to-day processes to drive continuous improvement in process, policy, controls, reporting and system to achieve financial operation effectiveness and efficiency and to maintain internal control standards
  • Good interpersonal skill and able to interact with different department in an organization
  • University degree in Business Administration / Finance / Accounting or equivalent background in related fields
5

Service Specialist Global Procurement & Vendor Management Resume Examples & Samples

  • Provide tactical and operational direction and support to business owners in relation to procurement process and vendor management standards within the region
  • Work closely with the business and GCS colleagues to understand external supply needs, promoting alignment to established category plans and sourcing strategies
  • Assist the GCS regional head of Procurement & Vendor Management with the management of the outsourced procurement partner (ChainIQ), providing administrative support to ensure delivery of procurement activities within established processes and agreed contractual obligations and performance metrics
  • Promote a structured approach to the procurement of goods and services and management of vendors, ensuring standards and practices are adhered to within the region
  • Contribute to establishing and managing a regional portfolio view across all spend categories, working closely with colleagues in GCS category management and business areas to develop fit for purpose sourcing strategies
  • Establish relationships with regional risk and control function stakeholders, and support implementation of change initiatives where external vendors are impacted
  • Support procurement pipeline management, and the contract approval and co-signature process for the region
  • Support the design, development and implementation of reporting to enhance oversight of procurement and vendor management within the region
  • Degree graduate with minimum 2 - 3 years of relevant experience in procurement / supply chain management, finance and/or corporate services,
  • Knowledge of strategic procurement and operational procurement processes and systems
  • Experience operating in a procurement outsourcing or service management capacity would be beneficial
  • Experience of developing and implementing category plans to identify and achieve supply chain results
  • Excellent communications skills, verbal and written
  • Highly effective organization, project management and administration skills, with ability to cope under pressure to deliver results
  • Experience of working collaboratively with global cross-functional teams
  • Proven ability to use influence and persuasion skills to positive effect
  • Experience of working in complex strategic change management projects
6

Vendor Management Leader Resume Examples & Samples

  • 20%: Strategy
  • Collaborate with procurement to drive alignment and ensure integration of related activities
  • 10%: Assessment
  • Ensure vendor evaluations and/or assessments are performed, updated and documented as required
  • 15%: Engagement
  • Partner with Shire clinical leadership, R&D Operations, And Global procurement Services to drive strategic discussions around partnership objectives, problem areas requiring resolution, and risk identification and mitigations
  • 30%: Performance
  • Manage the overall relationship with vendor’s providing services to Shire Clinical, including establishing governance, monitoring Service Level Metrics and Key Performance Indicators
  • Partner with Shire clinical leadership to drive issues to resolution and identify vendor performance risk and mitigations
  • Ensure the timely follow-up on issues requiring resolution by both Shire clinical and strategic and/or high risk vendors and ensuring clear, timely communication on status to applicable stakeholders
  • 20%: Optimization
  • Partner with Process owners to measure end-to-end process metrics and drive strategic changes across processes
  • Partner with Global Procurement Services and Shire R&D Operations to insure clear communications and reporting of overall service level performance of strategic and/or high risk Vendors
  • 5%: Other Ad hoc projects as directed
  • Bachelors or Master’s degree in business
  • 7+ years of experience in project management / relationship management, or leading work-streams within cross-functional programs
  • Six Sigma or other formal Project Management Training
7

Vendor Management Business Analyst Resume Examples & Samples

  • 5% Strategy
  • Provide Industry and category analysis to VM Leadership to support strategic initiatives
  • 20 Assessment
  • Tracks and maintain vendor evaluations and/or assessments are performed updated and documented as required and captured within the VM Sharepoint site
  • 30 Engagement
  • Oversee the Vendor Management V-Room SharePoint site
  • Collaborate with GPS, Legal and Compliance as necessary to insure adequate awareness of Shire corporate processes, tools and organization of staff which may impact Shire clinical vendor management effectiveness
  • 30% Performance
  • Assist in developing tools to support the Service Delivery and clinical Governance teams, specifically to track contract deliverables and obligations
  • Monitor and maintain the Service Provider and Shire’s Clinical compliance with contract terms and conditions, commitments and notifications
  • Facilitates Vendor and Shire Clinical Governance Teams and supports issue escalation tracking
  • Assists as necessary the Initiation and preparation of change requests from development through to execution
  • 10% Optimization
  • Helps track and evaluate Service Provider’s Performance metrics and supports future action plans resulting from critical service performance trends
  • 5% Other Ad Hoc Projects as Directed
  • Working knowledge of clinical research and awareness of clinical research key functions and related key deliverables
  • Excellent verbal and written communication skills – with various levels of organization
  • Demonstrated computer proficiency in Excel, Sharepoint, Access and Powerpoint
  • Proven ability to interact with vendors
  • Knowledge and experience using vendor management e-tools
  • Proven ability to contribute to the development, and implementation of processes
8

Senior Financial Analyst IT Vendor Management Resume Examples & Samples

  • Assist in analysis of IT vendors and development and implementation of strategies and supporting processes by vendor category
  • Perform analysis and on-boarding of new vendors, including vendor financial statement reviews and financial health checks
  • Benchmark selected annual vendor renewals for potential costs savings through targeted renegotiations and competitive replacement
  • Assist in vendor consolidation analyses to reduce redundant or overlapping tools and services to achieve cost reductions
  • Evaluate; provide financial analysis, and present recommendations supporting key IT business decisions related to business operations and contractual transactions
  • Assist with development and production of vendor reporting, as required
  • Foster and maintain sound, supportive, service-oriented business relationships with all constituencies including IT Management, IT Finance and IT departmental contacts
  • Finance or related business degree
  • 5+ years of related experience in finance, vendor management and/or decision support in a multi unit environment
  • Experience working in IT vendor management and IT Contracts negotiations, a plus
  • Solid conceptual skills, able to develop structured approaches to analyzing unstructured business scenarios
  • Strong consultative and interpersonal skills. Excellent communication skills both written and verbal
  • Intermediate MS Excel experience required
  • Orientation toward developing and maintaining sound, supportive business partner relationships
9

Head of Clinical Vendor Management Resume Examples & Samples

  • Manage the overall relationship with vendor’s providing clinical services to Shire Clinical and Medical Affairs including establishing governance, monitoring Service Level Metrics and Key Performance Indicators
  • Partner with Shire clinical leadership, R&D Operations, and Global procurement Services to drive strategic discussions around partnership objectives, problem areas requiring resolution, and risk identification and mitigations
  • Partner with Global Procurement Services and Shire R&D Operations to insure clear communications and reporting of overall service level performance of strategic and/or high risk Vendors and that knowledge transfer on standard processes, tools, and supply base awareness is effectively occurring through appropriate channels
  • Participate and represent GCDO in a cross-functional sourcing team comprised of members from each R&D function
  • Serve as a point of contact for Shire clinical and strategic and/or high risk vendor operations team for service governance (level management, escalations, and project management support). Also, to consolidate, assign owners, and lead process to prioritize issues requiring escalation to management through the governance process
  • Project Manage transition of additional work to strategic and/or high risk vendors and other partners including ownership of the transition governance process, coordination of sign-offs, and responsibility for driving completion of process deliverables
  • Responsible for leading, developing and mentoring a direct report team
  • Assists in planning and implementing resource allocations for the group
  • Assists in achieving effective resource utilization aligned with department priorities
  • Acts as a mentor for the professional staff within the, provides opportunity for professional training and development of the staff
  • Bachelors Degree required, preferably in a scientific field; MS or other advanced degree preferred
  • 12+ years of experience in project management / relationship management, or leading work-streams within cross-functional programs, including 3 or more years or more in clinical research in contracting and vendor management in pharmaceutical, biotechnology and/or CRO
  • Education, experience and documented results in providing vendor management support and/or contracting
10

Vendor Management Operations Specialist Resume Examples & Samples

  • Ability to identify opportunities in supplier expense or to gain operational efficiencies while managing risk
  • Communicating with senior management to escalate/resolve project conflicts & needs
  • Key focus on risk mitigation and reporting across assigned programs, as well as support for reporting across WM Operational Risk, Firm-wide Operations, and WM Business
  • Contract tracking and vendor status reporting
  • Monthly and Quarterly vendor oversight and evidencing
  • Scheduling and coordination for Annual site visits
  • Partnering with Sourcing and Firm-wide Ops to maximize return on commercial spend
11

Vendor Management Lead Resume Examples & Samples

  • Plan and lead the Vendor Management activities
  • Prepare operational reviews and report on business performance
  • Liaison with Global procurement, Human Resources and Finance to ensure vendor and business compliance
  • Manage and utilize the Approved Supplier List
  • Collaborates with regions/worldwide regarding service and support planning, implementation and performance
12

Vendor Management & Audit Supervisor Resume Examples & Samples

  • 3-5 years of relevant collections and/or recovery operations experience related to compliance and/or vendor management
  • Solid analytical aptitude and research skillsR
  • Understanding of Risk Management business concepts and strategies as applied to the collections and repossession process
  • Previous experience working with outside vendor processes including, but not limited to, behavioral scoring, insurance tracking, dialer data, repossession/skip agencies and credit bureau reporting
13

Manager of Vendor Management Resume Examples & Samples

  • Responsible for activities related to vendor relationships, contract and commercial terms and conditions, and product or service performance. Perform this function related to information systems, external software sources and externally sourced IT services
  • Support development of RFPs (in collaboration with Corporate Procurement team) and perform evaluation of potential vendors
  • Review and advise on SOWs, change orders, and other governing agreements
  • Drive invoice validation process; in collaboration with tower leads, analyze and investigate measured resource consumption against inventory, CMDB and other sources
  • Evaluate vendor performance, prepare scorecards and lead periodic vendor review meetings
  • Manage vendors contracts exceeding $90Million in annual spend
  • Limited Budget responsibility
  • Limited headcount
  • Adept in use of Microsoft Excel - pivot tables, charts, formulas
  • Ability to design, develop and maintain simple to moderate complexity Sharepoint applications
  • Strong project and process management skills
  • Ability to handle multiple vendors, projects and a wide range of tasks
  • University degree in business/finance or information systems management or equivalent experience
  • Significant experience in Commercial Vendor Relationship experience; including management of third-party vendors and contract negotiation
  • Experience in project, contract administration and vendor relations in a technology environment are desirable
  • Strong understanding of information risk concepts and principles
  • Understanding of metrics and performance measurement, KPIs and CSLs
  • Experience and market knowledge of IT and professional services vendors
  • ITIL foundation
14

Vendor Management Risk Analyst Resume Examples & Samples

  • Under limited supervisioncollect, organize, maintain, and improve vendor data and artifacts as requiredto support Associated’s Vendor Management Process and regulatory requirements
  • Provide guidance to Vendor Relationship Managers and project teams to ensurenew vendors are on boarded properly according to Associated’s Vendor ManagementProcess
  • Under limited supervision respond to requests that require analysis ofvendor artifacts within the framework of Associated’s Vendor ManagementProcess
  • Provide thought leadership and ownership of Associated’s Vendor Managementprocess by advocating compliance and suggesting areas of improvement
  • Provide thought leadership and ownership of Vendor Management Teamsinternal tools and processes actively suggesting areas of improvement
  • Assist efforts tocomplete Risk Assessments of vendors commensurate with the risk and complexityof each vendor relationship
  • Participate in regulatory examinations and provide accurate and timelysupporting information
  • Create accurate ad-hocreporting as requested by Vendor Risk Manager
15

VP Head of Vendor Management, Americas Resume Examples & Samples

  • The role holder will facilitate oversight of managed service transactions throughout the duration of the service agreements
  • He/she will establish governance processes for managing invoice review and validation, service performance management, change control, issue management, project management, communication, etc
  • The role holder will collaborate and work closely with business owners and operations teams to ensure that the agreed scope of services is delivered.Key clients for Head of Vendor Management include vendors, Project Management, Global Sourcing and Supplier Management, Commercial and Legal, and Operational Risk
  • Strong understanding of the contract management process, and will effectively coach others on best practices
  • Team player who is able to coordinate across functional areas
  • Experience effectively leading individuals and teams in preparing and executing service agreements, with a proven track record of success
  • The qualified candidate will be a skilled negotiator. He/she will possess strong ability to interact with people and will exhibit superb relationship management skills
  • Detail-oriented and adaptable in a dynamic work environment
  • Possess excellent communication skills (verbal and written) for interacting with C-level executives
16

IT Sourcing & Vendor Management Resume Examples & Samples

  • 10+ years of IT sourcing and vendor management experience
  • Ability to Build and leverage strong relationships and networks both within and outside the organization. Effectively uses personal influence skills rather than authority to persuade others and gain support preferably with for large global organizations within the Financial Services, Information Technology, Pharmaceutical, or Telecommunications verticals or management consulting
  • Relevant experience in executing MSAs, SOWs and SLAs within the IT spend areas such as Hardware, Software, and Professional Services
  • Demonstrated ability to manage a significant pipeline of deals/transactions simultaneously, while identifying and supporting strategic stakeholder projects/escalation requirements
  • Solid track record of identifying and capturing sustainable, hard savings
  • Comprehensive understanding of the marketplace for IT infrastructure
  • Excellent negotiation skills and the ability to negotiate compromises for overall business benefit in the client’s interests
  • Ability to develop and maintain effective working relationships with senior management, clients and vendors
  • Ability to influence persuade, motivate and compel support for key initiatives from senior management and other key stakeholders, by delivering clear, well-structured presentations; ; Senior Level Executive-presence is required
  • Deep experience with competitive bidding (RFI, RFP, RFQ), vendor selection, and vendor risk assessment within technology
  • Ability to concurrently manage and prioritize multiple projects concurrently
  • Insight into global and regional marketplaces
  • Strong MS Office skills; particularly Excel and PowerPoint. Sharepoint and P2P platforms desired
17

Vendor Management Office Lead Resume Examples & Samples

  • Operational lead for the SVM Vendor Management Office
  • Own and oversee the enhanced reporting/templating and scorecarding for the initial tranche of key vendors; development and identification of next tranche
  • Lead the deployment and improvement of consistent Vendor Management processes
  • Engage with key stakeholders both within SVM as well as maintain the relationship with the broader bank community (e.g. PB/IB)
  • Liaise with and present to key senior management stakeholders
  • Help to define and interpret the analytics to support the buy/sell/hold strategy
  • Manage one FTE in Wroclaw and provide direction on the following tasks
18

Technical Lead, Vendor Management, Science Resume Examples & Samples

  • Serve as the technical interface between onsite and vendor development teams
  • Collaborate closely with the Science team’s various external vendors to support end-to-end technical integration of their work with internal projects
  • Review and approve technical designs and approaches proposed by external vendors
  • Perform thoughtful and timely code reviews to ensure that vendors meet our expectations for code quality and conventions
  • Participate in the implementation of critical code pieces
  • Contribute to effort to adopt continuous integration with existing products by writing Unit tests and helping to automate build processes
  • Take an active role in team Agile rituals, including scrum, planning, and backlog grooming
  • Collaborate with your teammates to continuously improve everything we do
  • BS/MS in Computer Science or a related field (or equivalent experience)
  • 5+ years of professional software development experience
  • Up-to-date, in-depth knowledge of front end web development (JavaScript, HTML, CSS, Responsive Design)
  • Proven technical experience in a professional environment, including ownership and delivery of a sizable product or product component
  • Demonstrated experience managing external development teams in various locations around the world
  • Experience with server-side java technologies (E.g. Rails, Grails, etc.)
  • Experience with continuous integration and deployment (E.g. Jenkins or Bamboo)
  • Agile software development processes
  • Advanced front-end skills (E.g. JavaScript, HTML5, Mobile/Responsive Views, Spring MVC, etc.)
  • Experience with relational databases (E.g. PostgreSQL, MySQL , Oracle, etc.) and/or Experience with non-relational databases (E.g. Hadoop, Couch, etc.)
  • Application security fundamentals, defensive programming
  • Experience with major application servers (E.g. Tomcat, JBoss, WebSphere, etc.)
  • High level of creativity, quick problem solving capabilities and strong analytical skills
19

Financing Operations Global Vendor Management Resume Examples & Samples

  • Work towards understanding all market specifics covered by team (European, Emerging & South Africa) - and be able to provide market coverage
  • Day-to-day & long-term development of staff e.g. performing 1-1's, appraisals
  • Manage and develop the Middle Office risk framework
  • Assist with recruitment decisions (as and when)
  • Point of contact for any performance issues, manage service levels and client satisfaction
  • Strategise and execute work processes to mitigate market exposure
  • Ensure adherence to external regulatory requirements e.g. SOX
20

Vendor Management Senior Contracts Administrator With English Resume Examples & Samples

  • Manages the activities involved in the design, preparation, delivery and needs assessments for training and development programs
  • Develops methods for evaluation of program effectiveness
  • Formulates and implements curricula based on knowledge and understanding of business unit objectives and departmental needs
  • Completes other duties as assigned.Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals
  • Provides guidance to subordinates within the latitude of established company policies
  • Recommends changes to policies and establishes procedures that affect immediate organization(s).Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends
  • Follows processes and operational policies in selecting methods and techniques for obtaining solutions
  • Acts as advisor to subordinates to meet schedules and/or resolve technical problems
  • Develops and administers schedules, performance requirements and may have budget responsibilities.Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company
  • Often must lead a cooperative effort among members of a project team.Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing
  • Normally manages the activities of professional individual contributors and/or subordinate supervisors
  • In some instances this manager may be responsible for a functional area and not have any subordinate employees
21

Vendor Management Specialist With English & French Resume Examples & Samples

  • Provides a range of support to Vendor Management Operations (VM) in the sourcing of external and internal training provision on behalf of clients, which includes
  • Day to day contact with Client L&D/Curriculum/Programme Managers; training vendors/providers; learners; internal Xerox Services Training Administration (TA) team; Internal Accounts and Finance Department and other internal functions (e.g. HR, IT)
  • Day to day processing of purchase orders, invoice management and gathering relevant data for required management information
  • Fluent in English and French
22

Vendor Management Senior Analyst Resume Examples & Samples

  • Enhance third party oversight processes and implement improvement initiatives
  • Perform Third Party Risk Assessments and Evaluations identifying regulatory and policy impacts
  • Create analytical scorecard reporting for Third Party Relationships with a focus on performance, key risk indicators and prompt escalation of issues
  • Coordinate and lead cross functional Third Party review meetings. Prepare presentation materials
  • Analyze a high volume of third party relationships and create reporting analysis
  • Assist with Third Party Audits and various internal and external reviews as needed
  • Remaining well-informed of changes to the regulatory environment and industry best practices related to management and oversight of third parties
  • Document any changes to internal Policies and Procedures
  • Act as project manager for Vendor Management initiatives and projects
  • Possess strong data analysis and/or technical skills to analyze complex business data utilizing automated tools and help identify problems
  • Strong judgment, organizational, decision making, project management and interpersonal skills
  • Excellent knowledge of corporate policies and procedures and regulatory guidelines
  • Ability to manage conflict and work under pressure
  • Good presentation, leadership and team-building skills
  • Strong proficiency with Microsoft Word, Excel, PowerPoint and Outlook
23

Senior Analyst Vendor Management Resume Examples & Samples

  • Responds to issues, troubleshoot and resolve service issues related to all aspects of procurement &/or vendors and provide follow up to ensure resolution
  • Enter all engagements in the appropriate system for tracking, reporting and archival purposes
  • Provide support to process for related systems (Ariba, Archer, Opera, IQ Navigator)
  • Assist the business with the procurement process; ensure correct requirements are being met
  • Single point of contact for business and EP to resolve vendor related issues/questions. Proven ability to research and resolve issues
  • Ability to build and maintain strong, positive relationships and influence others without having direct leadership accountability
  • Proficient user of Microsoft excel
  • Prior vendor relationship experience
  • Self-driven and flexible, ability to work independently
  • Ability to clearly and persuasively communicate ideas and recommendations
24

Vendor Management Team Lead Resume Examples & Samples

  • Relationship Management: Ability to build trusting relationships, understand business issues and proposed integrated solutions, and negotiate with various parties
  • Strong problem solving skills to remediate issues
  • Should be familiar with what our competitors are doing in outsourced vendor provider space
  • Personality traits
25

Senior Vendor Management Risk Analyst Resume Examples & Samples

  • Coordinate the annual collection of vendor documentatino (SOC reports, financial statements, Cert of Insurance, etc.) to support Banking Regulatory 3rd party oversight requirements
  • Conduct and report on risk evaluations of third party service providers. Ensure appropriate due diligence is performed to identify, mitigate, and maintain ongoing awareness of risks to the company resulting from third party relationships
  • Participate in projects related to the identification, tracking, and reporting of vendor invoices and contract management
  • Lead efforts in identifying and resolving gaps in existing contracts and create processes to ensure new contracts are up to Associated Bank standards
  • Assist Business Systems Analysts and Project Managers with contract-related inquiries. Partner with process owners to identify, collect, monitor, and report on various key risk indicators
  • Assist in the validation of vendor expenses against contracts, statements of work, and/or audit spreadsheets, prepare for distribution and obtain authorization of IT invoices, review exceptions with unit managers
  • Prepare spreadsheets and data analysis for input to the budget process
  • Monitor and track the expirations, renewals and terminations of all legal documents, assisting with the communications to vendors
  • Assist in the decision making process to ensure Associated remains in a state of readiness for a regulatory examination
26

Vendor Management Director Resume Examples & Samples

  • Must have proven leadership ability with a demonstrated track record of successfully managing diverse teams, executing performance management processes, and the ability to impart information clearly and forcefully
  • Essential skills include the demonstrated ability to impact, influence and negotiate both internally and externally; the ability to initiate and implement change; and strong analytical, multi-tasking and problem solving abilities
  • Skilled in developing strategic business plans using proven and established methodologies
  • Must have and effective verbal and written communication; proficient in English, Chinese (Cantonese & Mandarin)
  • Strong understanding of GTM processes combined with product development and negotiation skills
  • Ability to influence cross functional team members and drive team to meet business results
  • Financial acumen and ability to demonstrate strategic perspective when evaluating issues and recommendations with an understanding of total cost impact
  • Developing Sourcing & Supply strategies
  • Driving Economic Value
  • Process and Technology Management
  • Strategic Partnership Management (Customer & Supplier)
  • Drive Product Development
  • Risk Management
  • Operations & tactical planning
27

ESM Vendor Management Program Manager Resume Examples & Samples

  • Lead process development, design, workflow, oversight and daily administration of the corporate Vendor Management Program
  • Actively monitor reports of programs to support LOBs with all Hiperos-related activities and changes
  • Oversee activities associated with Vendor Management Solution Programs (e.g. Business Reviews, Certificates of Insurance, Service Organization Control Reports, Qualitative Surveys) inspecting for LOB compliance per EVM framework
  • Coordinate, measure and monitor Vendor Management Program requirements and provide support to LOBs as needed to resolve gaps
  • Generate and analyze reporting for Vendor Management Program, including reports for LOBs, risk committees, Senior and Executive Management, including stakeholder performance/compliance to program requirements
  • Provide daily support to ESM peers regarding the use of the Vendor Management Solution, directing communication of program requirements to lines of business, awareness of Vendor Management best practices, and related activities
  • Monitor and adapt to regulatory changes (e.g. FDIC and other regulatory agency updates on Third Party Guidance), providing recommendations on changes to the Vendor Management Framework. Facilitate and coordinate stakeholder training to increase knowledge and understanding of the Vendor Management Program and expectations
  • Lead process optimization and efficiency efforts to include issue identification, innovative solutions, and overall program resolution
  • Represent Vendor Management in a senior-level role for auditors, regulators, and corporate executives as required
  • Three to five years of business, contract management, technology management and/or vendor management experience
  • Strong communication skills including the ability to communicate complex vendor management practices and rationale in easy to understand business terms
  • Experience training large groups, utilizing technology
  • Strong leadership skills; the ability to positively influence diverse teams to enhance vendor management
  • Excellent relationship management skills; work successfully across the corporation to quickly gain the trust and confidence of Senior Leadership Team
  • Forward-thinking capabilities; the ability to engage business partners and cross functional team members to deliver actionable results supporting that vision
  • Master's degree in Business or related fields
  • Experience in a regulated industry such as financial services, telecommunications or utilities
  • Experience working in a large organization, previous experience within the financial services industry is preferred
  • Strong skills in Microsoft Excel
28

Vendor Management Team Leader With English Resume Examples & Samples

  • Leads the Vendor Management Operational (VM) teams in the day-to-day sourcing of external and internal training provision on behalf of clients. The role holder will manage, on a day to day basis, the overall performance of their assigned team and individual team members (Senior and Junior VM), in the delivery of services. The role’s purpose is to build, manage and deliver a high performance vendor management team within area of responsibility
  • The Team Leader (TL) will have contact with training vendors/suppliers; learner contact; internal Xerox Services Training Administration (TA) team; Internal Accounts Department and other internal functions (HR, IT, Finance). Additionally, the TL, will have responsibility for gathering, compiling and producing management information reports (both standard and ad-hoc) as required
  • The TL will utilise a range of IT software and tools and works to service level agreements and standardised agreed processes
  • The suitable candidate should be able to demonstrate a range of skills and abilities gained through experience in a similar Supervisory, Team Lead or Management facing role, and able to display their ability to work under pressure in a new and evolving environment whilst meeting service level agreements. The TL will be able to demonstrate the ability to coach teams and individuals toward high levels of performance
  • Effectively manage the team in delivering the day to day external training requests
  • Delegates and allocates tasks for the distribution of work throughout the team in order to meet service level agreement / targets
  • Effectively manages day to day contact with external vendors or training bodies
  • Liaise with training administration team leader to ensure a cohesive and collaborative relationship to meeting the clients requirements
  • Liaise with client organizations
  • Provide Management Information to the VM Country Lead
  • Support the team in proactively identifying cost-saving initiatives
  • Query resolution of
  • Client L&D questions and queries
  • Escalated client delegate questions and queries
  • To existing processes
  • New processes
  • At peak request times; TL needs to process requests and support team in achieving performance targets
  • Language skills: Proficient in English
  • People Management and coaching skills
  • Team management and working skills
  • Confident and professional telephone manner
  • Able to understand the Xerox Services business and HR Shared Service offering
  • Able to understand the client drivers for outsourcing
  • People Management skills including coaching
  • Sales, Senior Administration or Purchasing experience at a supervisory level or above
  • Experience of working in complex, high change and high performance environment
29

Senior Vendor Management Risk Analyst Resume Examples & Samples

  • Lead efforts to collect,organize, maintain, and improve vendor data and artifacts as required to support Associated’s Vendor Management Process and regulatory requirements
  • Provide guidance to Vendor Relationship Managers and project teams to ensurenew vendors are on boarded properly according to Associated’s Vendor Management Process
  • Engage with Vendor Relationship managers to perform ongoing monitoring activities of each vendor commensurate with the risk and complexity of each vendor relationship
  • Independently respond to requests that require analysis of vendor artifacts within the framework of Associated’s Vendor Management Process
  • Provide thought leadership and ownership of Associated’s Vendor Management process by advocating compliance and suggesting areas of improvement
  • Provide thought leadership and ownership of Vendor Management Teams internal tools and processes actively suggesting areas of improvement
  • Complete Risk Assessments of vendors commensurate with the risk and complexity of each vendor relationship
  • Maintain the accuracy of the reporting information within the vendor database
  • Monitor and track the expirations, renewals and terminations of all vendor artifacts, assisting with the communications to Vendor Relationship Managers and vendors
  • Participate in regulatory examinations and provide accurate and timely supporting information
  • Lead projects andparticipate in meeting as requested by Vendor Risk Manager
30

Director IT Vendor Management Office Resume Examples & Samples

  • Manage the activities related to vendor relationships, contract and commercial terms and conditions, and product or service performance. Perform this function related to information systems, external software sources and externally sourced IT services. This will include the development and ongoing processes to review vendor adherence and performance to the contract, ensuring good partnership with all MHE constituents
  • Define and develop RFPs (in collaboration with Corporate Procurement team)
  • Define and develop vendor contracts, SOWs, terms and conditions, pricing options (working with Legal and Corporate Procurement)
  • Conduct vendor negotiations (pre and post selection.)
  • Award and select vendors, and maintain vendor relationships once awarded
  • Compile and distribute reports on VMO activities and vendors
  • Adept in use of Microsoft Excel and experience with Sharepoint applications
  • Ability to interact with technical and business, executive leadership and operational staff levels
  • Ability to create a centralized repository of contract and vendor management documents to manage contractual and financial exposure and negotiate contracts
  • Able to handle multiple vendors, projects and a wide range of tasks
  • University degree in business/finance or Information Systems Management, or equivalent experience
  • Significant Commercial Vendor Relationship experience; including management of third-party vendors and contract negotiation
  • Experience in contract administration and vendor relations in a technology environment are desirable
  • In-depth knowledge and understanding of information risk concepts and principles
  • Understanding of metrics and performance management KPIs and CSLs
  • Experience and market knowledge of IT product, managed services and professional services vendors
  • Experience in developing business processes and managing change
  • Knowledge of IT infrastructure services
31

Telecommunications Vendor Management Resume Examples & Samples

  • Bachelor degree or equivalent work experience
  • Minimum of 1 year Telecommunication industry experience
  • Minimum of 1 year project management experience
  • Strong customer focus
  • Proficiency using Microsoft Office Suite
  • Ability to multi-task and work in a high paced environment
  • Strong problem solving and prioritization skills
  • Fluency in Spanish and/or Portuguese is advantageous
32

IT Vendor Management Specialist Resume Examples & Samples

  • Must have 3 to 5 years of demonstrated progressive working experience in vendor management field. A focus in IT vendor management is highly desired
  • Exposure to Vendor Management and Sourcing best practices (e.g., Contract Life Cycles; Risk Mitigation; Methodologies) would be highly desired
  • Knowledge and understanding of the IT and financial industry would be an asset
  • Process management skills (process engineering/re-engineering to find efficiencies and optimization) are highly desirable
  • Must possess excellent working knowledge of Microsoft Office suite of tools – MS Excel (advanced knowledge to create/maintain pivot tables & macros); MS Powerpoint & MS Access
33

Corp-gre TPO Vendor Management Resume Examples & Samples

  • Coordinate with suppliers you need for your On-Boarding
  • Drive the supplier certification process according to the policies and standards of Global Real Estate
  • Document requests for payment to suppliers
  • Evaluation of the services provided by suppliers
  • Control of contracts and documentation related to Real Estate and facilities
  • Tours (walktrough) to update the forms of occupation (GREDL)
  • Monitoring implementation of programs and routines of preventive and corrective maintenance
  • Control of service orders
  • Requests for service and / or suppliers quote
  • Control of parking spaces
  • Coordinate internal changes of places
34

Operation Fulfillment & Vendor Management Manager Resume Examples & Samples

  • MS or BS degree in Econometrics / Finance
  • 2 or 3 years or above working experience in consuming banking is preferred
  • Conversant with PC skills, in particular, Excel, PowerPoint and Words
  • Able to work under pressure with tight schedule
  • Sound knowledge in credit card operation knowledge and policy
  • Excellent communication, high responsibility, interpersonal and problem-solving skills must be self-driven and deliver results based on agreed targets
  • Good communication skills both in English and Chinese
  • Good at time management
35

Project & Vendor Management Office Lead Resume Examples & Samples

  • Govern, design and deliver projects geared towards streamlining services
  • Manage multiple projects with a focus on business process improvement
  • Liaise with the various stakeholders across the group to deliver process, systems and change projects
  • Implement effective change that lasts beyond the life of the project
36

Vendor Management Resume Examples & Samples

  • Support sales teams in large deals and bids of $1m and VM client spend of min C$5m . Is the VM Services subject matter expert and trusted advisor to Xerox sales and clients. Is responsible for working with sales, solution architects and client representatives in defining VM Services that meet client requirements. Support will be required in both new business development and same account revenue growth accounts
  • Is responsible, as project lead, for the successful execution of VM ‘proof of concept’ projects on larger bids/deals for client organizations. Has responsibility for defining project scope, timeline, costs and resources required to fully support successful bid/deal wins. Is responsible for delivering VM projects to client/s
  • Is responsible for the continuous development of the VM Service commercial offering and value proposition. As a subject matter expert is responsible for ensuring that Xerox Services VM is at the forefront of learning services vendor management industry. Ensures up to date industry and functional knowledge provides commercial advantage to VM value propositions
  • Works closely with VM Service Delivery to ensure service implementation experience is fully leveraged into value proposition – standardization of service and tools etc. Works closely with Global Alliances Manager in order to ensure effective utilization of Xerox alliances network. Works closely with other GCC stakeholders in order to ensure Xerox capability is fully leveraged in client projects – learning content design/strategy etc
37

IT Vendor Management Specialist Resume Examples & Samples

  • 3+ years working in vendor management and/or compliance roles
  • Background and understanding on vendor & risk management practices, business analysis, communications and reporting
  • Must be a creative, self-starting, results-oriented, and highly motivated individual with very good vendor and supplier risk management knowledge in order to support the Global Compliance, IT Supplier Management processes and reporting
  • Must have proven leadership, interpersonal, communication and negotiation skills in order to build consensus and obtain cooperation from both internal and external stakeholders
  • Must possess excellent organizational skills in order to work independently on a day-to-day basis, managing workloads, organizing fluctuating workload assignments, perform tasks or minor projects assigned by the Director/Executives or received as part of a project as well as attend meetings as required
  • Must possess excellent working knowledge of Microsoft software productivity tools; and in particular MS Excel, Powerpoint
  • Superior customer service skills are required in the communication, negotiation, and problem solving, with our Business Partners, Vendors, and other Bank staff
  • Strong communication, management and interpersonal skills that include team building, coaching and feedback (suggests people management role)
  • Project and process management skills are highly desirable
  • Strong quantitative & qualitative analytical skills
  • Exposure to Vendor Management and Sourcing best practices would be an asset
38

Global Procurement & Vendor Management Manager Resume Examples & Samples

  • Provide tactical and operational direction and support to business owners in relation to procurement and vendor management within the region; work closely with the business owners and GCS colleagues to understand external supply needs, promoting alignment to established category plans and sourcing strategies
  • Ensure a structured approach to the procurement of goods and services and management of vendor relationships, ensuring standards and practices are adhered to within the region; contribute to establishing and managing a regional portfolio view of suppliers across all spend categories, working closely with colleagues in GCS and business areas to develop fit for purpose sourcing strategies
  • Assist the GCS Regional Head of Group Procurement & Vendor Management with the local management of the outsourced procurement partner (ChainIQ) to ensure delivery of procurement activities within agreed contractual obligations and performance metrics; establish relationships with regional risk and control function stakeholders to ensure changes in UBS policies and technical standards relating to vendors are communicated and implemented
  • UBS Line management tasks of Chain IQ London staff, such as new-joiner onboarding, approvals for access to UBS systems / tools, compliance with UBS requirements, etc.; assist and support the design, development and implementation of reporting to enhance procurement and vendor management within UBS; assist with other regional / global topics as and when assigned, e.g. change the bank, Chain IQ Transition Program, etc
  • Act as the first point of UBS escalation for Chain IQ's service and quality related issues within the region; assist with the GCS co-signature process, e.g. conducting due diligence of all relevant contracts, coordinating with Chain IQ and UBS stakeholders as required
  • Experience in a blue chip corporate environment in disciplines such as procurement / supply chain management, finance and/or corporate services
  • Graduate / Bachelor's degree. Preference to Chartered Institute of Purchasing and Supply (CIPS) qualified candidates; knowledge of Six Sigma methodology is a plus
  • Experience of managing / supervising an outsourced partner with respect to operational tasks as well as ongoing governance / performance review; understanding of commercial contracts will be strongly preferred; experience in executing category planning to identify and achieve supply chain results; experience of working in complex strategic ‘change the bank’ transition projects
  • Key Competencies: an eye for detail, excellent communications skills, verbal and written; highly effective organization skills with ability to cope under pressure to deliver results; experience of working collaboratively with international cross-functional teams; proven ability to use influence and persuasion skills to positive effect
  • Strong understanding of technology as a tool to boost effectiveness and efficiency
39

Head of GCS Regional Procurement & Vendor Management Resume Examples & Samples

  • Provide strategic, tactical and operational direction and support to business owners in relation to procurement and vendor management within the region
  • Work closely with the business owners to understand external supply needs, promoting alignment to established category plans and sourcing strategies
  • Ensure a structured approach to the procurement of goods and services and management of vendor relationships, ensuring standards and practices are adhered to within the region
  • Regional management of the outsourced procurement partner (ChainIQ) to ensure delivery of procurement activities within agreed contractual obligations and performance metrics
  • Establish and maintain a regional portfolio view across all spend categories, working closely with colleagues in GCS and business areas to develop fit for purpose sourcing strategies
  • Act as the regional point of escalation for service and contract related issues with Tier 1 and 2 vendors
  • Establish relationships with regional risk and control function stakeholders to ensure changes in UBS policies and technical standards relating to vendors are communicated and implemented
  • Support GCS Regional Heads as required such as managing regional supplier contract signatures
  • Support the design, development and implementation of information systems to enhance procurement and vendor management within UBS
  • Provide Account Management for GCS Procurement & Vendor Management within the region, ensuring that internal stakeholders are kept informed of important plans which might affect their division/function. Ensure sensitivity and transparency as we seek to turn suppliers into clients and clients into suppliers where deemed effective and efficient
  • Ensure the Global Head of Procurement & Vendor Management and Regional Management are appropriately briefed at all times and used effectively as escalation point
  • LI-LP1
40

IT Vendor Management Director Minneapolis Resume Examples & Samples

  • A minimum of 10 or more years in an IT environment with strong knowledge of IT Vendor Management and Service Delivery Management is required. Individuals with previous project management and Financial Services industry experience would be preferred
  • 5 years of experience in a technology position establishing strategic vendor relations, negotiating large deals, and managing on-going vendor relationships including IT outsourcing is required
  • A Bachelor’s degree in related field or equivalent work experience is required. Individuals with a Master’s degree in related field would be preferred
  • Must also be able to demonstrate proficiency with the following skills
  • Solid understanding of Information Technology (IT) operations, systems and architecture
  • Strong negotiator who has led vendor outsourcing transactions in both infrastructure and application development & maintenance
  • Negotiation skills and ability to influence internal and external constituents
  • Experience in developing and managing vendor metrics and leading vendor performance improvement projects based on vendor performance
  • Strong leadership skills; ability to lead a team and work with vendors in order to meet company objectives
41

Enterprise Spend Management Vendor Management Program Manager Resume Examples & Samples

  • Actively monitor dashboard/queue of programs to allocate workload across team, and support LOBs with all Hiperos-related changes
  • Oversee operational execution of vendor data management activities within the Vendor Management Solution including record creation, deletion, and ongoing maintenance to ensure data integrity and conformance to data architecture requirements
  • Provide a Center of Excellence, ensuring best practices in program objectives within the corporation for all LOBs, subsidiaries and affiliates
  • Provide daily support to Program Team, directing use of the Vendor Management Solution, directing communication of program requirements to lines of business, awareness of Vendor Management best practices, and related activities
  • Monitor and adapt to regulatory changes (e.g. FDIC and other regulatory agency updates on Third Party Guidance), providing recommendations on changes to the Vendor Management Framework
  • Bachelor's degree in Business, Supply Chain Management, or equivalent education and related training
  • Seven years of business, contract management, technology management and/or vendor management experience
  • Strategic, forward thinking capabilities; the ability to engage business partners and cross functional team members to deliver actionable results supporting that vision
  • Ability to participate in and supervise multiple complex assignments simultaneously
  • Experience developing presentations and communicating business case results to Senior and Executive Management
42

Vendor Management Lead Resume Examples & Samples

  • Execute GTI Vendor Management programs supporting both the EMEA Region & End User Services (EUS)
  • Minimum of 5 years end user technologies experience – Desktop, Virtual Desktop, eMail, etc
  • Strong business and financial skills including program mgmt., finance (Total Cost of Ownership, etc.), analytics, and reporting
  • Vendor and/or Sourcing work experience including negotiations, contracts, benchmarking, and relationship management
  • Ability to aggregate and present data quickly and efficiently
  • 4 year College degree
  • End User Technology Expertise – desktop, virtual desktop, eMail, etc
  • Vendor and/or Sourcing work experience – negotiations, contracts, benchmarking, and relationship management
43

Vendor Management Office Finance Lead Resume Examples & Samples

  • Prepare and update monthly, quarterly and annual financial forecasts for external EIS spend for managed set of suppliers
  • Track usage of hours against commitments and estimates
  • Coordinate with the MSO Operations Analyst in finalizing monthly, quarterly and annual demand plans
  • Manage Service Level credits in relation to invoicing
  • Manage the program success criteria to achieve projected savings; analyze and report on savings in support of the business case
  • Manage the Innovation Fund deployment and ROI from each of the activities funded by the Innovation Fund
  • Design, plan and set-up the invoicing and other financial processes to operationalize the new contract
  • Work with SunTrust Sourcing to successfully manage ongoing invoicing process, including applicable reconciliation processes
  • Assist Operations Analyst in publishing periodic performance dashboard
44

Global Vendor Management Group Caaps Vendor Master File Specialist Resume Examples & Samples

  • Check and file supporting documentation for the creation and updating of vendors
  • When replacing a GVMG Workflow Specialist, then also
  • Flexible in work schedules
  • Some keyboard skills
  • Motivated (need to get the work completed successfully and accurately each day)
  • Good at teamwork (assist others in the team to meet deadlines.)
45

Vendor Management Specialist With English & Spanish Resume Examples & Samples

  • The scope of this role will entail the effective delivery of ‘Managed Service’ as required by the contract and/or specific programmes/curriculums
  • This role involves the day to day processing of purchase orders, invoice management and gathering relevant data for required management information
  • Utilises a range of IT software and tools and works to standardised agreed processes
  • The candidate should be able to demonstrate a range of skills and abilities gained through experience in a similar client/supplier facing role, and able to display their ability to work under pressure in a new and evolving environment whilst meeting service level agreements
  • The suitable candidate must be able to operate efficiently in at least two languages, 1) to be English and 2) the client country your role supports (French, German, Spanish)
  • Fluent in English AND Spanish
  • Ability to work remotely and virtually with others
46

Legal Operations Manager Litigation Ebilling Support & Vendor Management Resume Examples & Samples

  • The highest degree of personal and professional integrity and ethics
  • Minimum of 8 years of related experience working in-house in a legal department managing an eBilling tool for the Litigation department and liaising with Finance departments; or working in a law firm managing an eBilling tool; or working in the Finance department
  • Bachelor’s degree or equivalent experience. Post-graduate is desirable, particularly MBA
  • Highly proficient in Excel and PowerPoint
  • A demonstrated understanding of how to develop, implement, and enhance processes
  • An ability and desire to work in a global, fast-paced, and dynamic work environment that requires constant multi-tasking
  • An ownership mentality, exceptional follow through skills, flexibility in embracing frequent change in all forms
  • A high degree of emotional intelligence and the ability to interact at all levels within VMware including senior decision-makers
  • The ability to take direction and then work well independently as well as part of a team – strong business partnering skills
  • An effective communicator, often and clearly in writing, in person, one-on-one, and to groups. Know when to seek assistance
  • Strong functional legal knowledge a plus, particularly in the area of Litigation matters
  • Budget management experience is highly desirable
  • Accounts Payable/Receivable experience a plus
  • Experience in implementing legal-related technology systems or tools a plus
47

Realty Management, Vendor Management, VP Resume Examples & Samples

  • 5+ years’ experience in consumer or residential real estate based loan servicing, lending, or property management businesses, vendor management, or real estate related regulatory, legal or compliance roles
  • Excellent interpersonal skills with the ability to work collaboratively with external vendors and internal stakeholders
  • Excellent communications skills including European language skills (Spanish, Dutch, Italian preferred)
  • Strong analytical and problem solving skills with the ability to exercise sound and balanced judgment in a highly regulated environment
  • A strong team player able to work efficiently and effectively, handling multiple tasks simultaneously and under pressure
  • Ability to travel required
48

Junior Vendor Management Specialist With English & German Resume Examples & Samples

  • This role provides a range of support to Vendor Management Operations (VM) in the sourcing of external and internal training provision on behalf of clients, which includes: day to day contact with Client L&D/Curriculum/Programme Managers; training vendors/providers; learners; internal Xerox Services Training Administration (TA) team; Internal Accounts and Finance Department and other internal functions (e.g. HR, IT)
  • The suitable candidate must be able to operate efficiently in English and German
  • Purchasing, Sales or Administration experience
  • Understanding of Financial Management (Invoice handling, raising Purchase Orders Experience of working in the contractual/legal context
  • Fluent in English AND German
  • Decision making skills
  • Time management; ability to manage multiple priorities
  • Team player Work on own initiative
  • Ability to grasp concepts quickly
49

Technology Vendor Management Resume Examples & Samples

  • Must have a Bachelor degree in Computer Science or related field
  • Must have a minimum of 10+ years of experience in Enterprise Application Development preferably within Financial Services
  • Must have a minimum of 5 years managing technology services provided by a vendor
  • Broad range of experiences and understanding with web/internet technologies
  • Strong technical, analytical, problem solving, and communication skills
  • Experience with system, application, and process documentation including tools such as MS-Visio, etc
  • Experience with Information Risk Standards and how to apply them within Software Development
  • Experience with Project and/or Program Management background/experience
  • Experience with quality control and root-cause analysis
  • Excellent verbal, written, interpersonal, organizational and time management skills
  • Excellent organization and management skills
  • Financial, Budgeting, Project Accounting experience a must
50

Manager, Field Sales, Vendor Management Resume Examples & Samples

  • Manage a vendor and partner to coach field sales representatives
  • Ramping vendor to capacity
  • Tracking and analyzing sales trends relative to target
  • Manage the territory of SFUs and ensure full coverage by distributing lists for the vendor and reps
  • Track and evaluate budgets and costs of the team
  • Partner with vendor to run productive daily and weekly sales meetings
  • Support Regional Manager to assess incentive programs to motivate reps
  • Provide market intelligence to Account Executives to source new leads
  • Provide feedback to the operations and marketing teams to improve sales tools and resources
  • This position requires a minimum of 2-5 years experience in leading, coaching and motivating a sales team
  • Experience in a direct sales or cold calling environment
  • Experience leading teams and coaching to results
  • Team player and experience leading change
  • Conflict resolution and management facilitation skills
  • Knowledge of the Telecommunications Industry an asset
  • Valid driver’s license and vehicle
  • Flexible to work evening and weekends as required
  • Experience with the SFU Market is considered an asset
51

Vendor Management Operations Team Leader With English Resume Examples & Samples

  • Provides direction for the team
  • Effectively manage the client organizations
  • Work with the client’s Learning & Development and Procurement departments, to ensure requests are fulfilled satisfactorily
  • Evaluates information received and assesses learner requirements
  • Ensures accuracy of information received and if applicable requests or clarifies further information from the client
  • Conducts 1-1’s and performance reviews with each team member to ensure development focus
  • Provide Management Information to the VM Country Lead, Service Delivery Lead and Operations Controller
  • Work with VM Lead and VM team in proactively identifying cost-saving initiatives
  • Vendor/Training supplier requirements
  • Client L&D and GP questions and queries
  • Escalated client questions and queries
  • Proactively identify recommendations for process improvements in conjunction with the client and internal departments and implement accordingly
  • University educated
  • People and team Management and coaching skills
  • Language skills: Advanced level English (written and verbal)
  • Organisational skills
  • Commercial acumen
  • Ability to work in a multi-cultural environment
  • Work on own initiative
  • Understanding of negotiation skills
  • Strong leadership coupled to people and team management experience and capability. Will manage a diverse and complex multi-national Xerox team, interface with a series of complex client teams and a wide range of suppliers
  • Ability to prioritise and control workload of a remote team
  • Previous experience in direct customer and end user contact. IE The users of a service
  • People Management skills including: coaching and performance management
  • Skilled in supervising teams to deliver performance in a continuous change environment. New service lines being added, adapted or stopped
  • Sales, Senior Administration or Purchasing experience at a management level
  • Understanding of Financial Management (Invoicing Management, Purchase Orders)
52

Vendor Management Resume Examples & Samples

  • Participate in sourcing activities
  • Participate in tender phase
  • Introduce new products & methods
  • Experience of working with/for an (A)SP
  • Dependent on Work Area, typical experience from working as a
  • Site Engineer, Installer
  • Civil Works construction
  • Civil Work design
  • Turn-key rollout incl. Site Acquisition etc
  • Experience of working for an (A)SP in a management position is considered “a strong plus”
53

Senior Manager HR Vendor Management Resume Examples & Samples

  • Develop strategic partnerships and agreements with providers of IT services that provide value to Scotiabank
  • Manage the Supplier selection process; Master Contract negotiation; Supplier Service level management; contractual compliance and Supplier termination or renewal. These may be global/enterprise or country-based agreements
  • Ensure business process interactions between the Bank and the service providers are effective and efficient
  • Ensure consistent delivery of highly available and high quality computing services for Scotiabank through the creation, monitoring and enforcement of Service Level Agreements and contractual performance objectives
  • Monitor and ensure compliance of the Vendor Arrangements to Bank regulatory policies, reporting their status to all stakeholders
  • Ensure Scotiabank receives the technology services contracted for in a timely, cost effective, quality manner
  • Centre of Excellence for IT Vendor Relationship Management - work with Global IT Business Units, Legal and Security to identify additional opportunities to benefit from IT Supplier relationships
  • Manage Ongoing Vendor Relationship model for optimum service delivery, quality and cost
  • Conduct regular Governance meetings and ensure prompt escalation to steering committee if deemed critical
  • Provide consultation to Executives relative to Supplier proposals, prospective deals or existing contracts
  • 5 – 10 years experience in strategic sourcing, contract negotiation, competitive price analysis, supplier relationship management and performance
54

Vendor Management Lead Resume Examples & Samples

  • Build a deep understanding of our Vendors, their organization and capabilities to anticipate opportunities & risks with that Vendor
  • Implement effective governance and build strong relationships to maximize performance and value delivered by that Vendor
  • Create a culture of joint accountability to ensure Vendor performance
  • Facilitate efficient and collaborative resolution of problems and conflicts with vendors and on behalf of vendors within GCDO
  • 70%: Management of Assigned Vendors
  • Bachelors Degree required, preferably in a scientific field; MS, MBA, Ph.D. or other advanced degree preferred
  • Education, experience and documented results in providing vendor management support
55

Vendor Management Consultant Resume Examples & Samples

  • Support in financial management activities such as invoice validation and tracking
  • Perform administrative and coordinative duties of a managerial nature on behalf of the function, including assisting in the preparation of budgets and plans
  • Research and analyze specialized information and recommend solutions to issues
  • Conduct ad hoc data analysis to address business requirements, ranging from simple to complex
  • Manage capacity planning model based on volume forecast
  • Develop and recommend specific solutions to routine and non-routine operational problems
  • Develop and maintain productive relationships with vendors, peers and others
  • Liaise with supplier, production, project and process teams to ensure deliverables are met in a timely manner
  • Maintain regular contact with supplier and partners to determine business needs and provide appropriate support
  • Liaise with service suppliers and regulators to resolve problems/inquiries
56

IT Vendor Management Specialist Resume Examples & Samples

  • College degree in Information Systems, Computer Science, or Technology/Business related field
  • Min 3 years' experience developing, implementing & managing IT Vendor Management Office
  • Two or more years of experience in project/asset management, contract administration and vendor relations in a technology environment are desirable
  • Familiarity with the Sourcing Life Cycle
  • Strong proficiency in Microsoft Excel
  • Prior experience working with IT Vendors
  • Ability to lead, influence & motivate staff & partners
57

Legal / Vendor Management Officer Resume Examples & Samples

  • College degree or above, with at least 2 years’ experience of collection team supervision
  • Strong communication and interpersonal skill, good leadership and ability to influence others. Able to work independently and deal with stress
  • With team spirit, be proactive, determined, excellent execution and ability to facilitate business running
  • Good collection knowledge and skill, good learner
  • Good Mandarin / English reading and writing skill, familiar with the usage of common office software and equipment
58

Director, Technology Vendor Management Office Resume Examples & Samples

  • Develop negotiation strategies and execute to ensure constant cost and quality improvements while enabling innovative solutions
  • Understand specific vendor needs within the Technology delivery groups as well as the associated cost drivers affecting their areas of responsibility
  • Drive cost savings strategies and initiatives to achieve financial and productivity objectives
  • Facilitate and support a cadence of sourcing events to ensure Nordstrom explores a variety of solutions to achieve the best outcomes
  • Define and implement the measurements necessary to manage the entire vendor ecosystem to include vendor reviews and dashboards to track, trend and evaluate performance
  • Build the relationships and relentlessly manage the performance of strategic vendors and suppliers ensuring Nordstrom quality expectations and contractual commitments are achieved
  • Influence suppliers' technology roadmap, decisions, and policies to drive mutually beneficial solutions
  • Partner closely with cross functional teams including Strategic Sourcing, Supplier Relationship Management, Finance, HR and Audit to align strategy and achieve shared objectives
  • Develop and implement compliance policies and governance mechanisms utilizing system level tools and techniques
  • Support vendor conformity to company standards, operational processes and management guidelines to ensure compliance and risk mitigation
  • Current experience in negotiating strategic technology agreements with demonstrated excellence in varying business and strategic roles at scale
  • Program leadership responsibilities in a related field, responsible for the creation and management of delivery plans, business requirements and budgets/financial plans
  • Advanced analytical skills including the ability to distill, synthesize, and draw conclusions from complex and disparate data sources
  • Ability to prioritize well, communicate clearly and understand how to drive a high level of focus and excellence with talented and opinionated teams
  • Proven track record for cultivating strong relationships with key client and supplier stakeholders that have resulted in high customer and business satisfaction
  • Ability to manage multiple simultaneous projects requiring frequent and diverse communications to effectively reach all groups and all levels
  • Demonstrated critical thinking and problem solving skills with the ability to manage detailed and complex information in a rapidly changing environment
59

Vendor Management Advisor Resume Examples & Samples

  • Demonstrated leadership, ownership and ability to work independently
  • Strong project management experience and skill
  • Strong capabilities in engaging and influencing individuals towards achievement of objectives
  • Ability to lead and facilitate meetings with different stakeholders and vendors
  • Strong presentations skills
  • Proficient in Excel, Word, PowerPoint
  • Vendor Management experience would be an asset
60

Corporate Global Reference Data-vendor Management Resume Examples & Samples

  • Governance and oversight on data usage and costs
  • Vendor data service additions/enhancements/rationalization
  • Client lead or core participant for vendor contract negotiations
  • Self motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
  • Strong analytical/problem solving skills and attention to detail
  • Good understanding of other related operations i.e. fund administration, custody, financial reporting, performance measurement, clearance and collateral management, etc
  • Confident of taking the lead amongst peers and owning issues/problems until resolved or rightful home identified
  • Market data knowledge and understanding of various vendors e.g. Bloomberg, Reuters, IDC, Standard & Poor’s, etc
61

AVP, Vendor Management Resume Examples & Samples

  • Manage the Bank’s vendor lifecycle processes and work directly with the Firm’s Due Diligence and Control Groups to review vendor risk assessment results and mitigation of risks
  • Liaison with the Business Teams, Legal and Compliance, Firmwide Sourcing, Finance, Operations, and among others, to ensure Vendor Agreements and Task Orders are compliant with Bank guidelines
  • Support the Vendor Manager Officer in weekly, monthly, and quarterly Committees and Sub-Committees related to the Affiliate and Third Party Vendor Management Programs
  • Undergraduate degree in Business, Finance, or other related field (at minimum)
  • Strong project management, organization, communication, and analytical skills
62

Vendor Management Lead Resume Examples & Samples

  • Supports the CIB CAO Vendor Management Lead across all Vendor Management initiatives
  • Matures the Vendor Management Team in India to provide a comprehensive VMO service covering
  • Vendor analytics and reporting
  • Managing the consultant demand process
  • Process expertise and optimization for all vendor related activities
  • Develops effective relationships with stakeholders across the organization
  • Interacts closely with stakeholders and clients to validate data and review actions and plans
  • 2+ years’ experience as a vendor management professional
  • Experience of managing or supporting outsourcing engagements of $10+ million
  • Advanced proficiency with Microsoft Office tools, especially Excel, Powerpoint and Visio
63

Principal Vendor Management Resume Examples & Samples

  • Act as primary EUC interface with global (Dell, HP Microsoft, Cisco, West IP) and regional (regional network, telecoms, etc.) vendors. Partnering with and engaging the EUC team and other Sabre staff as needed to ensure that our employees have stable and high functioning computing and collaboration environment
  • Monitor and manage vendor service delivery
  • Bachelor’s degree in computer science or related field and/or equivalent combination of education and experience
  • 10 years of experience in managing technical products for PC and collaboration based hardware and software
  • 5 years of experience in managing technical vendor relationships for Windows and collaboration based hardware and software
  • Experience in partnering with hardware and software vendors (Dell, HP and Cisco)
  • Experience managing cloud based services such as Office365
  • Experience with ITIL concepts and methods delivered via ServiceNow
64

Analyst, Vendor Management Resume Examples & Samples

  • Provides weekly, monthly, and annual reports. Provides special reports and analyses to support the business as necessary
  • Supports efforts to maintain accurate master data. Extracts data and provides analysis of master and transactional data
  • Conduct regular audits to ensure data integrity
  • Identifies issues, analyzes available data and information, and recommends changes to management
  • Creates and maintains multiple operational reporting tools
  • Provides analytical support of actual results against budget and feasibility of proposed business strategies
  • Consolidates data reports and delivers to help drive data-based strategic decision making
  • Provides analysis prior to and following any recommended changes
  • May create and maintain compliance reports that identify discrepancies within the Company's billing systems
  • May conduct regular HRIS maintenance and audits to ensure the quality of data integrity
  • May ensure that all employee records in the HRIS databases are accurately updated in a timely fashion
  • Provides user feedback to management and helps influence future systems enhancements
  • May provide guidance and direction on complex HRIS transactions
  • Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks
  • May prepare reports to be used by other departments to correct billing issues
65

Mgr, Vendor Management Resume Examples & Samples

  • Provides customer service leadership for our 3rd party vendor network supporting Central division customer care organization with regard to all facets of operations analysis, performance management, and time entry
  • Prepares, analyzes, and manages vendor operations throughstatistical analysis of activity
  • Ensures vendors comply with company policy, procedures, standards, and goals
  • Monitors vendor customer service productivity in accordance with established policy to assure adherence as well as completeness in all customer
66

Dir, Vendor Management Resume Examples & Samples

  • Provides customer service leadership with our 3rd party organization leadership teams with regard to all facets of operations analysis, performance management, time entry, and training and quality compliance and completion rates
  • Directs and participates in planning activities related to the preparation of operating training programs within all budgets and forecasts of operations expense
  • Tracks, analyzes, and reports performance of partner completion rate data on key departmental initiatives
  • Partners with interdepartmental and field leaders to forecast, appraise, and report operating results in terms of performance against plan
  • Develops service policies, programs, and systems to support strategic direction
  • Monitors the expense process; establishes budgets and constraints to assure expense goals are met
  • International travel 25-30% of time or as needed
  • Generally requires 10+ years related experience
67

Mortgage Facilities & Vendor Management Coordinator Resume Examples & Samples

  • Conducts financial analysis of operating costs and expenses to identify cost savings, efficiencies, and economies of scale to reduce spending
  • Researches and provides quotes for building enhancements
  • Coordinates and handles internal moves and space allocation for team members in multiple locations
  • Assists the Vendor Management Team with strategic sourcing for goods and services utilized in the Mortgage Division; Acts as point person for MB team members regarding any specific vendor issues
  • Evaluates vendor quotes and services to determine the most desirable suppliers
  • Ensures team members have proper facility access and works with other teams on Physical Security measures
68

Vendor Management Compliance Officer Resume Examples & Samples

  • The WMG Vendor Management Compliance Officer must understand regulatory environment and bank policies pertaining to third-party providers. This position requires a thorough understanding and application of the many rules of the federal banking and security regulators
  • Provides subject matter expertise on compliance requirements for vendor management related regulations and laws including performing in-depth research and analysis. Reviews and develops program materials, policies, and procedures. Participates in development and execution of compliance risk assessments
  • Advises in the development of compliance processes and controls with respect to existing regulatory requirements. Conducts analysis of enterprise and business-level impact for new/changed vendor management related regulations; communicates same to impacted group(s). Participates and may lead projects that involve implementation of new/changed regulations and laws
  • Works with other vendor management professionals to develop training content and identify the need for new training, as well as the appropriate audiences for training
  • Provides reports and/or summaries of new or emerging compliance issues for the Compliance function as well as for vendor management functions across the enterprise
  • Participates in projects. May be asked to assist in preparation of Board level presentations
  • Tracks and reports on vendor management program initiatives
  • LI-MS1
  • Bachelor’s Degree Required
  • MBA/JD preferred
  • 7 - 10 years Compliance experience preferred
  • Knowledge of banking and securities laws, regulations and industry best practices related to vendor management programs, and the practical application to enterprise-wide business operations of a large and complex financial institution
  • Ability to identify compliance risks and competently and clearly advise business partners across the organization on potentially complex and ambiguous vendor management compliance matters
  • Strong interpersonal, communication, and relationship management skills for coordination/liaison functions
  • Strong research, analysis, problem-solving, and decision-making skills
  • Strong business and report writing skills
69

Quality Officer Vendor Management Resume Examples & Samples

  • CMO / Vendor management
  • On-going quality management of the current CMOs and the new CMO
  • On-going quality management of Suppliers (packaging components, laboratories, warehouses, consultants, distributors, services)
  • Writing, negotiating and management of Technical Agreements
  • Auditing (desk-top and physical if required), corresponding and follow up of all CMO and Supplier issues
  • Maintenance of the Approved Supplier list
  • 2Training system
  • Compile cGMP and related training programmes to meet the needs of all the employees
  • Manage the training system, issuing training plans, maintenance of training execution, monitoring completion of training for the group and maintaining the required training records
  • Quality Management System
  • Writing, reviewing and proposing new and updated SOPs and processes in order to develop, optimize and improve the QMS and related systems
  • Implementation of Company documentation system requirements including creation, circulation, updating, approval and obsoleting documents
  • Internal audits
  • Annual Product Quality Reviews
  • Risk Assessments
  • Licence maintenance and quality variations to the Licence
  • Supporting and deputizing for other Quality functions
  • Aspects of SOP management, such as review and approval
  • Batch review
  • Managing delegated projects, such as audit-readiness and validation
  • Post-launch support for quality activities in various countries
  • Minimum 3 years' experience in a Pharma Quality role
  • Good experience in working in a supplier-CMO environment
  • Good experience in QMS system management
  • Some experience in auditing
70

Vendor Management Coordinator Resume Examples & Samples

  • Knowledge of publishing workflows and project management (including organization, prioritization, and time management)
  • Good communication and team-building skills
  • Proficiency in Microsoft Office Suite and Adobe products (Database experience preferred)
  • 1-3 years of project management experience (min. 2 years preferred)
  • 3+ years work experience in a team environment
  • Educational publishing and vending/outsourcing/procurement experience preferred
71

VP Vendor Management Program Director Resume Examples & Samples

  • 5+ years working in Corporate Real Estate (preferably at a financial services firm) with vendor management experience
  • Exceptional relationship management abilities working with internal stakeholders, ability to influence business direction, and possess collaborative and partnering management approach
  • Must possess very strong interpersonal skills with an ability to interact with senior managers, clients, staff and vendors and work across all Global Real Estate functions
  • Experience managing large scale projects in a matrix management environment including ability to create integrated project plans and manage to deadline and financial commitments
  • Ability to think strategically and convert strategy into actionable tactics
  • Must be a self-confident individual with a strength of personality and intellect to gain the respect and trust of senior managers and colleagues
  • Willingness to embrace and exemplify JPMC culture and core values
  • Proficient in MS Office suite applications
72

Director, IT Vendor Management Resume Examples & Samples

  • Improvements in performance with relation to cost, quality, risk and performance metrics related to specific vendors
  • Vendors delivering new ideas and innovation through vendor management program
  • Vendors that work effectively together to support the needs of the company
  • A bachelor's degree in business, computer science or a related field is required
  • Appropriate professional certification (e.g. C.P.M., SCMP) in a related purchasing discipline is desirable
  • Potential candidates for this position are Directors of Vendor Management, IT vendor managers, IT purchasing specialists, procurement or contract managers
  • Experience with successful Vendor Management transformation would be a significant asset
  • Considerable knowledge of business theory, business processes, management, budgeting, and business office operations
  • Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems
  • Good understanding of computer systems characteristics, features, and integration capabilities
  • Excellent understanding of project management principles
  • Must be a team player, highly motivated, must demonstrate a high degree of confidentiality, discretion, integrity and professionalism in all aspects of the job
  • Ability to set and manage priorities judiciously
  • Ability to present ideas in business-friendly and user-friendly language
  • Exceptionally self-motivated and directed
  • Superior analytical, evaluative, and problem-solving abilities
  • Exceptional service orientation
  • Ability to motivate in a team-oriented, collaborative environment
73

Vendor Management Business Analyst Resume Examples & Samples

  • Coordination of vendor risk assessments and compliance issues
  • Due diligence documentation maintenance for new and existing vendors contracts
  • Design and facilitate business need workshops to analyse, define and prioritise requirements, challenging thinking and agreeing outcomes to ensure robust requirements development and approval
  • Owns resolution of business analysis issues, identifying and managing mitigating actions against design risks as directed by the Lead Business Analyst
  • Experience as a vendor risk / vendor management / third party risk BA
  • Is able to articulate how personal balanced scorecard links to team/departmental objectives and contributes to bank's strategy
  • Demonstrates compliance with risk policies, processes and measures
  • Able to use a range of methods and analytical techniques to elicit and validate detailed requirements with stakeholders to gain their approval and to distinguish between different types of requirements (e.g. functional, non-functional)
74

Procure to Pay Vendor Management & Governance Resume Examples & Samples

  • Daily/Weekly/Monthly oversight of the following P2P processes; Procurement Support, Call Back Verification, VAT (reverse charge review), Vendor Discount Program and various other operational activities
  • Partner with the Service delivery team and Global P2P teams on day-to-day tasks and related execution. Responsible for managing the accuracy of Accenture deliverables – and providing overarching guidance and oversight, ensuring invoices being processed adhere to Firm and BU policies
  • Provide assessment of the overall performance of the service delivery team; Review matrix and KPI
  • Partner with P2P counterparts in the EMEA region on various process and improvement initiatives
  • Responsibility to maintain process documentation & opportunities to enhance process efficiency
  • Assist with various Accounts Payable audits; obtaining documentation, running reports through one of the AP systems and providing information to the Auditors
  • Review monthly “I know now” vendor duplicates report and investigates discrepancies
  • Handling Rush/Sensitive AP invoice request. Ensuring proper information is provided and processed in a timely fashion
  • Strong PC skills in use of Excel, PowerPoint & in house systems/applications such as SMAART, Ariba, Concur & Reporting DataMart
  • Very strong team player who is comfortable multi-tasking and works well under pressure
  • Ability & willingness to adapt to new challenges in a dynamic environment and with changing priorities
  • Effective communicator with client facing experience. Good facilitator, confident in working with others at all levels
  • Strong work ethic and drive
  • Ability to work effectively with remote teams
75

Investment Services Vendor Management Lead Resume Examples & Samples

  • Be responsible for implementing standard processes and procedures across the vendor management lifecycle including sourcing strategy, vendor selection, vendor contracting and ongoing vendor monitoring
  • Participate in business sourcing strategy discussions and leads operational due diligence on potential new vendor partnerships
  • Work closely with procurement to secure key relationship terms in contract negotiation
  • Set up and implements a standard IS governance model for vendor oversight
  • Regularly review and evaluate SLAs to identify areas of improvement
  • Plan and conducts regular performance reviews with each major third-party provider along with relevant IS stakeholders
  • Keep apprised of all projects and initiatives involving vendors across IS, including responding to existing and new regulatory requirements around third party oversight
  • Centralize and maintain all IS vendor information (key contact information, services provided, contracts, pricing schedules, etc.)
  • Proven experience a vendor management function (focus on operations and experience in a financial services organization preferable)
  • Excellent understanding of vendor management best practices
  • Strong technical / functional understanding of Vendor Management tool-sets
  • Experienced in contract negotiation
  • Strong written communication skills, including ability to facilitate meetings and effectively lead discussions
  • Strong analytics skills
  • Effective communication skills, both written and oral, with strong executive presence
  • Proven ability to proactively look and think ahead, going beyond obvious business needs
  • Possesses excellent organizational skills and ability to work independently
  • The ability, energy and drive to successfully be part of a virtual and global team
  • A Bachelor degree required
  • A CPA, CFA or MBA is preferred
76

Vendor Management Lead Resume Examples & Samples

  • Manage individual(s) contributing to the TPO process
  • Ensure the effective oversight and management of the DCS vendors
  • Maintain ongoing relationships with business unit management to facilitate and address any requirements and issues that may arise from their respective Third Parties
  • Work with the DCS Delivery Managers to fully understand the goals of the Third Party Oversight program and how to use supporting tools by delivering formal training and by providing "just in time" support as a Third Party Oversight subject matter expert
  • Coordinate with Key Partners (i.e. Legal, Sourcing, Information Risk, Compliance, etc.) and the individual managers in preparing: Request for Proposals, Contractual Agreements & Schedules, and Third Party Oversight Reporting
  • Coordination with Finance for third party impacts to the operating budget and spend requests associated with new and renewing contracts
  • Develop and manage a prioritized pipeline of Third Party engagements. Sponsor and determine suitability of new engagement requests. Support provider selection processes and prioritize new requests based upon business needs and process capacity
  • Evaluate and assess Third Party criticality and review changes in scale and scope of services contracted with Third Party for material impact. Confirm ongoing roles, responsibilities and persons involved with the Third Party
  • Partner with Delivery Managers to manage, monitor and track Third Parties compliance to the Third Party Oversight program. Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the Third Party
  • Analyze and assess SLA performance to determine if the SLAs are appropriate given the service being performed by the Third Party and the risks associated to the service
  • Partner with Delivery Managers to monitor all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier. Individual judgment and decision making will be exercised to determine applicability of certain questions on various assessments based on the Third Party service and risk. Escalate trends where ITRM, Resiliency, Sourcing or Performance Monitoring becomes backlogged with the risk assessments, issue reviews and documentation. Ensure appropriate remediation plans, action plans and non-compliance acceptances are in place. Review adequacy of disengagement plans
  • Ensure that all TPO policy and procedural requirements are met, review and analyze all information gathered in the process to ensure compliance with all over sight requirements
  • Support the review and monitoring of key metrics incl. remediation plan issues and support timely closure of issues as needed
  • 5+ years experience in Sourcing, Contract Negotiations, or Cross-LOB Project Management
  • Thorough understanding of SPARC and ePurchase
  • Detailed knowledge of JPMC Procurement, Legal and Risk processes
  • Project management and business acumen within JPMC
  • Strong project management experience required; PMP preferred
  • Ability to develop strong relationships
  • Experience self starter that can take ownership of the functions, deadlines, as well as understanding the strategy or reasoning for completing the effort
  • Accounting experience is a plus
  • Ability to work in deadline oriented and controlled environment
  • Ability to demonstrate flexibility and adaptability to rapidly changing business and technology needs
  • Self motivated and proactive with the ability to work in a team
  • Strong attention to detail, high level of accuracy and problem solving skills
  • Advanced experience with MS Excel and PowerPoint
  • Organizational, time management and multi-tasking skills
  • Strong presentational skill sets verbally, visible and written
  • Strong communications, interpersonal, and consultative skills
  • Ability to take initiative and use proactive approach
  • Excellent analytical ability and proficient technical skills
77

Vendor Management Resume Examples & Samples

  • Responsible the production of Third Party IS MIS reports in line with the current monthly reporting cycle
  • Designing the MIS reporting framework / concept
  • Developing the strategic ISTP MIS reporting proposal to define the end state reports and obtain management approval
  • Developing a phased implementation roadmap for MIS reporting
  • Analyzing the ISTP data model to support the implementation roadmap – in line with maturing ISTP information
  • Partnering with the ISTP TOM program to implement the MIS roadmap
  • Experience (10+ years) project management experience. COO type experience is desirable
  • Ability to summarize large amounts of disperse information into an appropriate format for consumption by the requestor (all levels)
  • Experience working across stakeholders at all levels of the organisation
78

Senior Business Management Lead-vendor Management Resume Examples & Samples

  • Manage a ticket queue of software requests for users and systems firmwide to prescribed SLA’s
  • Manage software licensing and inventory, which requires a good understanding of licensing terms from vendors like Microsoft, IBM, Symantec, Oracle, HP, Adobe and other software vendors
  • Interfacing with customers and end-users to resolve license management and software fulfillment issues
  • Establishing and executing processes to ensure timely fulfillment of user requests while also preventing licensing compliance breaches
  • Ensuring distribution, return, transfer, accounting, etc. of software licenses are managed to contractual obligations, including reporting and conducting periodic review meetings with vendors
  • Working with the JPMC sourcing team and with external software vendors to identify and document licensing and entitlement rules for vendor software products
  • Producing management reporting on software request, fulfillment, and license recovery metrics
  • Process Improvement: Reviewing and documenting current state business and operational procedures to identify opportunities for efficiency improvement, propose solutions and ultimately to implement those solutions
  • Process Improvement: Ability to identify automation opportunities, articulate a plan, build consensus and drive the automation effort to fruition
  • A collaborative style and ability to build the appropriate relationships and partnerships both across the firm and with external vendors and service providers
  • 5+ year's experience working directly with customers and end-users supporting complex workflow operations
  • Ability to break down complex tasks and explain solutions
  • Ability to engage with key stakeholders across teams to drive implementation of solutions
  • Strong organizational skills and ability to multitask and work in a changing environment
  • Experience identifying automation opportunities and driving them through to implementation
  • Strong Microsoft Excel skills, including the ability to produce useful reporting from spreadsheets containing thousands of rows of data
  • Experience working/managing a ticket queue
  • Experience with enterprise Software Asset Management operations
  • An understanding of generally accepted software licensing terms and practices
  • Experience interpreting software agreements for large scale organizations and applying contractual requirements for licensing and entitlements
  • Proven track record working with remote teams
  • Stakeholder engagement skills, including ability to interact with all levels of the organization in a cross-functional team environment
  • Advanced Excel skills, including the use of the VLOOKUP function and creation/manipulation of Pivot Tables (i.e. reporting)
79

Professional Services Vendor Management Resume Examples & Samples

  • Candidate should have several years leading a vendor management program for a major bank, ideally including large professional services (ITO, BPO, KPO) vendors
  • Experience with procurement/sourcing of professional services helpful but not a firm requirement
  • MS Office, SharePoint, Advanced Excels, including Macros and Pivot Tables
  • Experience interfacing with C-level executives across bank and suppliers
80

Global Vendor Management Process Specialist Resume Examples & Samples

  • Support the design and implementation of market standard vendor management governance processes (at different levels, but up to SOP level) in the remit of Global Vendor Management
  • Participate in cross-functional process workshops and interviews
  • Work with key stakeholders on designed processes (voice of the customer) and improve processes where needed
  • Execute key measures (KPIs) that monitor the quality of the vendor management governance processes
  • Contribute to instill a process mindset in the vendor management organizations
  • Minimum of 3 years of line and/or project management experience Experience and passion for process / continuous improvement and process design Certified Lean and/or Six Sigma Green Belt Good understanding of operational processes within vendor management in the financial services industry Strong analytical, communication, problem solving and change management skills Willingness to work in an international environment including willingness to travel internationally (up to 10% of the time) Fluency in English both oral and written – other relevant languages an advantage
81

Global Vendor Management Senior Process Specialist Resume Examples & Samples

  • Drive the design and implementation of market standard vendor management governance processes (at different levels, but up to SOP level) in the remit of Global Vendor Management
  • Contribute to the design and implementation of the cross-functional vendor management processes
  • Conduct cross-functional process workshops and interviews
  • Align with key stakeholders on designed processes (voice of the customer) and improve processes where needed
  • Determine and execute key measures (KPIs) that monitor the quality of the vendor management governance processes
  • Maintain an up to date repository of approved processes and process descriptions
  • Ensure up to date process information is embedded in the Global Vendor Management training materials (e.g. Vendor Relationship Manager training, Contract Manager training)
  • Develop process mindset in the vendor management organizations
  • Minimum of 7 years of line and/or project management experience Experience and passion for process / continuous improvement and the necessary gravitas to be credible with peers and mid/senior management (globally, regionally and functionally) and with process design Certified Lean and/or Six Sigma Black Belt Good understanding of operational processes within vendor management in the financial services industry Strong analytical, communication, problem solving and change management skills Willingness to work in an international environment including willingness to travel internationally (up to 10% of the time) Fluency in English both oral and written – other relevant languages an advantage
82

Global Vendor Management Group Resume Examples & Samples

  • Execute vendor creations or modifications via SMU or enter the data from the request into CAAPS
  • Maintain documentation on processes and procedures
  • When replacing Bank Update Person, then also
  • Accuracy, precision, fast learning
  • Flexibility in work schedules
  • User level of MS Office
  • Team player, good interpersonal skills
  • Experience in financial, accounting or other relevant working field
83

Assistant Vendor Management Manager Resume Examples & Samples

  • 4+ years of experience in Financial Services or Risk Management
  • Bachelor's and/or Graduate Degree
  • Good understanding of Bank-wide Risk Management
  • Microsoft Office/Suite proficient (Excel, Word, Access, PowerPoint, Visio, etc.)
  • Degree in Accounting, Business, Economics, Finance, and/or Management
84

Summer Student IT Vendor Management Specialist Resume Examples & Samples

  • Design, develop and direct the production of periodic and specialized reports as required. This includes the ongoing maintenance and updating of monthly executive reporting
  • Conduct research of vendors with IT related products/services and document/analyze findings, and be able to present the findings/briefing to Senior Management and Executive s team
  • Create, document and enforce departmental processes/procedures
  • Research, analyze and provide financial information as required and identify/document potential cost reductions
  • Focus on cost-effective solutions as dictated by internal initiatives, external projects, or external department requests
  • Identify and implement opportunities to improve processes and procedures within and across departments
  • Develop materials to effectively communicate or train staff regarding tool enhancements, changes or key issues, (e.g., training materials or presentations)
  • Maintain/enhance tools for use in vendor and asset management, including vendor tracking tools, vendor performance scorecards and dashboards
  • Researching vendors of IT related products and services and creating/maintaining the associated vendor executive briefings
  • Documenting and maintaining departmental processes with input/direction from Directors and Senior Management teams
  • Maintain internal/external department portals
  • Provide appropriate support to senior staff that manages individual vendor accounts
  • Work overtime, when required, to complete month end reporting
  • A focus in IT vendor management is highly desired
  • Must have strong quantitative & qualitative analytical skills to create briefing summaries & reporting to senior levels of management and leadership across the enterprise
  • Must have strong verbal and written communication skills
  • Good problem solving and multi-tasking skills
  • Project management skill is highly desirable
  • Expertise in contract negotiations is an asset
  • Currently pursuing a Undergraduate degree in finance or accounting or business related field
85

Vendor Management Senior Specialist Resume Examples & Samples

  • Coordinate receipt and distribution of work / research requests
  • Perform complex research on account history and documentation
  • Complaint research, handling, and tracking
  • Analyze work / research requests, perform research and root cause analysis
  • Develop and maintain comprehensive controls to ensure processes are executed as designed
  • Manage high level escalated problems and customer complaints logically and with good judgment to ensure the appropriate outcome
  • Participate in various projects
  • Required to abide by all applicable regulatory and department practices and procedures
  • Minimum of two years of student loan servicing experience in the following areas preferred: deferments, forbearance, variable interest rates, SCRA benefits, documents & disclosures
  • Advanced critical thinking and complex problem solving skills necessary
  • Experience in operational reporting and analytics preferred
  • Control and business operational risk knowledge preferred
  • Advanced decision making skills and independent judgment
  • Effective verbal and written communication skills with external and internal customers
  • Advanced proficiency with computer functions with MS office suite strongly preferred
  • High School Diploma or equivalent required, Bachelor’s Degree preferred
86

HR-vendor Management Specialist Resume Examples & Samples

  • 3+ years experience of resourcing programs through RPOs and MSPs vendors
  • Strong relationship and vendor management experience
  • Recruitment background, full understanding of end to end recruitment lifecycle
  • Knowledge of United States employment legislation and regulations
  • Contract management experience; understand contract structure and terms, recommend changes
  • Strong analytical/Excel skills, ability work in spreadsheets with complex spend data
  • 2+ years experience - people management or supervisory experience
  • Financial Services industry background beneficial
  • Knowledge of contingent worker management and billing desirable
87

Vendor Management & Performance Analyst Resume Examples & Samples

  • You will be responsible for supporting various implementation activities with regard to rolling out the Service Governance offering. This will include working on some Vendor Risk Management (VRM) transactions, and supporting the Service Governance Engagement Managers and Service Governance Associates with the set up of service level and performance management targets, committee management structures and commercial and contractual processes
  • You will support the Service Governance Engagement Managers (SGEMs) in providing operational governance. This may include supporting certain activities such as consumption management, pricing activity, or any other area as required. Support activities may include preparing meeting materials and recording actions
  • You will have responsibility for updating and maintaining the Service Governance catalogue, ensuring that all upcoming contract events are tracked and proactively managed
  • You will support the SGEMs with due diligence activity to identify, track and report on all contracts within a given portfolio
  • You will support the SGEM in tracking the book of work for the portfolio or contracts to which they are assigned, ensuring that all incoming projects are catalogued and prioritized
  • You will update and maintain the tracker for benefits and cost savings for the portfolio or contracts for which they are working on
  • You will support the SGEM in working on any audit point or findings relating to the portfolio of services for which they are assigned
  • Experience working in the Financial Services/Management industry and ideally a regulatory aware background
  • Experience of working in a Client/Vendor relationship would be preferable
  • Some experience in vendor and contract management, with risk/compliance knowledge and exposure to both 3rd party contractual documents would be preferable
  • Some product/service knowledge would be preferable - in one or more technical area within production services e.g. cloud computing, data, telecoms, communications and business applications
  • Excellent oral and written communication skills, demonstrating a passion for quality and attention to detail
  • Good organizational skills and the ability to prioritize work flow, demonstrating flexibility when handling multiple tasks
  • High energy with the ability to work well under pressure in a fast-paced environment
  • Strong team player, able to work in virtual, global teams in a matrix organisation
88

Vendor Management Administrator Resume Examples & Samples

  • 80%
  • Contribute to the management of Shire’s vendor portal
  • Perform control and review processes within the portal to ensure that all new vendors are appropriately checked and reviewed
  • Ensure appropriate flows of information for additional review and follow up
  • Oversee and ensure the quality of interface of information between the vendor portal and SAP
  • Contribute to internal training and provide support to requisitioners across the business on vendor creation and amendment, purchase requisitioning and other procurement processes
  • Produce and develop required reports on a regular basis to track and monitor various areas of performance, such as vendor set up and approval times
  • Ensure compliance to all Shire and Procure to Pay specific policies relevant to the performance of the role, maintain records as specified, and support and participate in internal and external process audits as required
  • Build and maintain good working relationships with other departments and personnel across the business, associates in the Sourcing and Finance teams and outside suppliers
  • Be a strong advocate and subject matter expert in the end-to-end Procure to Pay process relating to indirect goods and services
  • Experience of vendor administration or other finance processing in a multinational environment
  • ERP experience
  • Experience in delivering or supporting training in a group environment
  • Strong communication and interpersonal skills necessary for daily interaction with the business at all levels across the organization
  • Excellent organizational skills, ability to work independently and manage conflicting demands and appropriately prioritize
  • Ability to solve problems and think creatively – capacity to provide pragmatic solutions and have the drive to implement ideas through to a successful conclusion
  • Demonstrate a strong customer service focus – have a good understanding of customer needs and show a desire to meet/exceed expectations
  • Ability to achieve results through influence and persuasion
  • Able to demonstrate an understanding of internal customer’s needs
  • Excellent attention to detail
  • Ability to handle change effectively and deal with ambiguity
89

Vendor Management Resume Examples & Samples

  • Strong written and verbal communication skills and ability to influence and collaborate across organizations and present to executive leaders; comfortable presenting to executive audiences
  • Critical thinker with strong problem-solving skills, negotiating and analytical skills
  • Ability to summarize facts, variables, alternatives, and potential outcomes to assist decisions-making
  • Thorough knowledge of Microsoft Office suite
  • Detail oriented with proven ability to question assumptions and identify opportunities within existing practices and results driven
90

Vendor Management Team Member Resume Examples & Samples

  • Ensuring plans are implemented and ensuring stakeholder buy-in
  • Extend technical support and automate processes and reduce manual interventions
  • 5-7 years of business management/ vendor management experience
91

R&D Vendor Management Lead Resume Examples & Samples

  • Implement Governance & monitor performance: Implement Shire-defined governance structures for agreed on suppliers Vendors (supplier to be segmented), using Service Level Agreements, Key Performance and Quality Indicators and other methods to monitor and correct Vendor performance
  • Issue resolution: - Proactively communicate internally and externally in the interest of fact finding and determining a fair and reasonable win/win solution to any issue. Lead the process to prioritize issues requiring escalation to management via the governance process. Ensure the timely follow-up on issues requiring resolution providing clear communication on status to applicable stakeholders
  • Risk Analysis: Partner with Shire leadership, and other key stakeholders to drive strategic discussions around Vendor objectives, problem areas requiring resolution, and risk identification and implement appropriate mitigations
  • 7+ years of experience in project management / relationship management, or leading cross-functional programs, including 3 or more years or more in clinical research, or vendor management in pharmaceutical, biotechnology and/or CRO
92

Vendor Management & Performance Analyst Resume Examples & Samples

  • You will be responsible for leading various implementation activities with regard to rolling out the Service Governance offering. This may include taking ownership for some Vendor Risk Management (VRM) transactions, setting up service level and performance management targets, setting up committee management structures and helping to define and set-up commercial and contractual processes
  • You will support the Service Governance Engagement Managers (SGEMs) in providing operational governance, utilising the Subject Matter Experts both within and outside of the Service Governance team to ensure that 3rd party services are maintained in accordance with the governance standards. This may include taking a lead on certain activities such as consumption management, pricing activity, or any other area as required. Support activities may include preparing meeting materials and recording actions
  • You will support the SGEM with documenting the Service Governance Strategy across the portfolio or contracts to which the SGEM is assigned
  • You will have responsibility for maintaining the Service Governance catalogue on behalf of the SGEMs, ensuring that all upcoming contract events are tracked and proactively managed
  • You will support the SGEM in tracking the book of work for the portfolio or contracts to which they are assigned, ensuring that all incoming projects are catalogued and prioritised
  • You will be responsible for tracking benefits and cost savings for the portfolio or contracts for which they are working on
  • You will support the SGEM in working on any audit point or findings relating to the portfolio of services for which they are assigned, and will ensure alignment to the Deutsche Bank Vendor Risk Management framework as well as to current regulatory and compliance requirements
  • You will work collaboratively with the other roles within the Service Governance team to maintain the integrity of the Service Governance framework, and to identify, agree and implement service improvements
  • Some product/service knowledge would be preferable in one or more technical area within production services e.g. cloud computing, data, telecoms, communications and business applications
  • Good organisational skills and the ability to prioritise work flow, demonstrating flexibility when handling multiple tasks
  • Relevant Bachelor or Masters Degree (or equivalent) from an accredited college or university (or equivalent)
93

Vendor Management Manager Resume Examples & Samples

  • Development and maintenance of “Pre-Qualified” supplier list
  • Reviewing industry best practices and selecting/implementing those that support the P2P strategy
  • Managing vendor score-carding and working with the CSRM to monitor stakeholder satisfaction
  • Engage with Procurement, Office of General Council (OGC), Risk Management, and Key Stakeholders to drive strong collaboration and value delivery with the Supplier Management program
  • Assist in the development of internal monthly management reports
  • Monitor results against goals via account dashboard; proactively review dashboards to preempt customer dissatisfaction
  • Act upon gathered performance data and support the CSRM to provide quarterly feedback to business partners to ensure quality
  • Coordinate and track annual cost savings resulting from VM activities
  • Plan and conduct formal quarterly performance reviews with key accounts
  • Minimize overlap/risk in products and services
  • Improve communication between Campus and its vendors
  • Improve audit and regulatory compliance
  • Analytical attitude about how processes can be smarter and more strategic
  • Experience developing supplier/vendor management programs
  • Experience managing the vendor on-boarding and risk analysis process
  • Experience driving ongoing process improvements to deliver increasing operational efficiency and consistency
  • Bachelor's degree or significant related field experience required
  • Have 5+ years’ experience managing a vendor management program for an organization; including contract compliance, vendor performance management, evaluating and supporting RFPs, vendor management, and a strong understanding of project management methodologies
  • 4-year degree in business or related field
  • Experience in a University procurement environment highly desired
  • Highly developed oral, written and interpersonal skills
  • A working knowledge of contract law
  • Proficiency in Oracle
94

VP, Third Party Risk, Vendor Management Resume Examples & Samples

  • Extensive experience with Vendor Management within a Financial Services Firm
  • Collaborate with appropriate risk SMEs in functional and regional areas to support due diligence and risk assessment of vendors
  • Subject matter expert in vendor management risk reviews, tiering of vendors, ongoing management
  • Perform compliance monitoring and reporting as well as quality control on vendor management program
  • Perform periodic testing of vendor compliance to program goals
  • Be sufficiently versed on vendor due diligence and assessment mechanisms to effectively liaise with subject matter experts to provide guidance. Provide support and expertise to relationship managers on vendor management
  • Able to coordinate audit preparedness and regulatory inquiry responses for the Federal Reserve, FDIC etc.,
  • Extensive knowledge of vendor management “Best Practices” and key regulatory requirements
  • Monitor completion of action plans; work with relationship managers to create action plans
  • Review preliminary risk assessment and provide guidance to relationship managers on next steps of risk process
  • Continuously work to streamline vendor management process to provide optimal client experience to internal partners while balancing risk
  • Create and implement novel approaches to training and education on vendor management. Recognize training and education needs of a variety of vendor management constituents and tailor training and education materials to audience
  • Ability to interact with personnel in all levels to further goals of vendor management team
  • Support Director of Vendor Management on vendor segmentation, risk profiles, writing procedures, provides guidance to Vendor Management Constituents
  • Excellent communication skills and ability to facilitate vendor risk process
  • Support the Vendor Management Team by obtaining additional knowledge in the Vendor Management, Financial Services with emphasis on Financial Services Risk measures such as SSAE 16, ISO Certifications, SIG assessments and other industry standards. Continue to stay on top of industry trends in terms of vendor management and risk management. Continually look for ways to better CIT’s Vendor Management Department with industry knowledge
  • 7+ years of experience in an Risk/Audit/Control function. Prior Third party risk/Vendor Risk/Supplier Risk experience a MUST
  • Sourcing and Procurement: Experienced with collaborating with S+P team on best in class vendor management and sourcing guidelines
  • Understanding of contract and approval documentation for RFPs, MSAs etc.,
  • Project Management: Ability to manage initiatives and projects, self-starter
  • Knowledge of relevant regulatory guidelines, vendor management, Sourcing and Procurement, Financial Services, completing assessments of vendors
95

Vendor Management Resume Examples & Samples

  • Manage $50m vendor Portfolio for Technology on service , Hardware and Software
  • Perform as functional bridge amongst external vendors as well as internal stakeholders
  • Coordinate all vendor management tasks inclusive of working with external vendors and internal employees
  • Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished
  • Help and coordinate vendor processes and methods to approve vendors
  • Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions
  • Identify and implement continuously enhance efficiencies associated with vendor management plus produce fulfillment
  • Participate to formulate workflow processes, methods and policies for applying vendors
  • Ensure to collaborate with IT areas to assure vendor partners effectively manage plus contracts are completely leveraged
  • Prepare processes for as well as manage analysis, selection and transition
  • Monitor contractual agreements for all IT function’s vendors
  • Support to explore expansion across new business lines
96

Vendor Management Strategy, Assistant VP Resume Examples & Samples

  • 10+ years of senior level relationship management and strategy setting
  • 5+ years of operations leadership
  • Excellent communicator with the ability to clearly and concisely articulate ideas, concepts and proposals
  • Results orientation with an ability to execute and deliver results in a timely manner
  • Self-starter with high level of energy, urgency, and personal accountability
  • Strong critical thinking and analytical skills to support strategy, including strong financial acumen
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
97

Vendor Management Team Member Resume Examples & Samples

  • Drive vendor site visits and integration of India deliverables
  • Prepare and review monthly/ quarterly plans and updates for leadership team
  • Work with global partners to ensure necessary processes and approvals are pursued for any vendor engagement
  • 7-10 years of business management/ vendor management experience
98

Vendor Management Transition Specialist Resume Examples & Samples

  • Responsible for the direct interface with and engagement of multiple new end-to-end revenue cycle management clients to transition/integrate selected vendors into the Optum360 environment
  • Develop and update due diligence list and master vendor checklist for each new client
  • Support Vendor Portfolio Manager on Vendor Risk Assessment for transitioned vendors, as necessary
  • Identify cost savings and consolidation opportunities with in-scope vendors
  • Review vendor contracts as necessary to determine any impacts for assignment, termination or other critical legal and business terms
  • Align efforts with other Optum360 and UHG functions, including working very closely with the Optum360 Growth team
  • Partner with business users to assure needs are being satisfied
  • Travel to customer and prospect sites and represent Vendor Management as necessary
  • 8+ years of demonstrated procurement, project management or operations management experience in the healthcare revenue cycle arena or other similar senior management roles in a similarly complex environment
  • Proven ability to create and implement project plans
  • Intermediate or greater Excel and PowerPoint skills
  • BS/BA in business related field or equivalent combination of education and experience
  • Excellent verbal, written and presentation skills
99

Business Analyst, Vendor Management Resume Examples & Samples

  • Inventory Management - review inventory daily, analyze usages daily/monthly. Calculate inventory valuation and usage valuation reports. Manage obsolescence
  • Escalate fulfillment vendor issues as required
  • Analyze and report on Fulfillment vendor invoices and production volumes
  • Print & Fulfillment Vendor management including planning & scheduling
  • Create and maintain an ongoing production schedule to meet forecasted demand
  • Inventory management and print methodology recommendations
  • Utilize knowledge of systems, print production, and fulfillment to further streamline processes
  • Work collaboratively with both internal and external teams
  • Project management from estimating through fulfillment for prospective members (Supply chain management)
  • 2 or more years of experience with Print and Fulfillment
  • 2 or more years of experience with process improvement
  • 2 or more years of experience in vendor management
  • Experience with Microsoft Office including Excel, PowerPoint, and Word
  • E Fulfillment
  • Experience in vendor negotiations
  • 1 - 3 years of healthcare experience
  • APICS
100

Vendor Management Administrator Resume Examples & Samples

  • Experience of vendor administration in a multinational environment
  • Fluent in English and at least one other European language. (French, German, Italian, Spanish)
  • Able to demonstrate an understanding of internal customers needs
101

Vendor Management & Performance Specialist Resume Examples & Samples

  • You will be instrumental in the set up of the management function for Distribution Agreements involving circa 180 Asset Managers globally. This newly established function will bring together all elements of effective agreement management into a single location and repository
  • As the DWM Distribution Agreements Team Lead you will develop relationships with key stakeholders throughout the division, including Legal teams as well as Asset Managers and providers of Distribution Agreement services
  • You will complete analysis of Distribution Agreements in effect across PW&CC Division, highlighting differences in agreements and producing proposals to improve terms
  • To assist in agreement negotiations you will produce all relevant supporting information including financial data whilst not completing the negotiations themselves
  • Implementation and ongoing production of tracking and reporting mechanisms to ensure terms are being adhered to throughout the Division including financial forecast versus actual critique and follow up
  • Capture of all Distribution Agreements globally (and associated terms) into a new central repository, including configuration of the repository to achieve meaningful analysis/reporting
  • Co-ordinate the implementation of revised terms following successful negotiations completed by key stakeholders, including liaison with all internal and external parties as well as global Deutsche Bank Booking Centres across the division
  • A background in either Contract Management or in a Paralegal role is preferred
  • Strong interpersonal skills and confident communication style is essential to the success of this role
  • Well motivated and enthusiastic team player, able to work with others in a fast paced, dynamic environment
  • Very strong Data Analysis, Management Information and Reporting skills including Excel and PowerPoint to a good standard
  • Proven ability to transform complex data into meaningful information for a variety of audiences
  • Excellent presentation and organisational skills are essential along with the ability to organise and motivate others
  • Previous effective team management is an advantage as this role has the potential to expand further
  • Wealth Management product knowledge is desirable, however, it is not essential to the role that this is detailed in nature
102

Vendor Management & Governance Senior Analyst Resume Examples & Samples

  • Prepares documented analyses and reports, and makes suggestions for improvements
  • Conducts internal interviews and categorize findings
  • Performs analysis of data to identify and resolve problems
  • Collaborates with team members to develop positive changes
  • Determines, implements, and evaluates business metrics to meet ongoing client information needs
  • Analyzes and reports on complex data to meet customer needs
  • Communicates complex data in comprehensible ways
  • Identifies user needs from user requests and develops strategies by which to meet those needs
  • Critically evaluates information from multiple sources and clearly indicates quality of final analysis
  • Must be able to travel to client site at least twice per month 3-4 days at a time
  • Bachelor’s degree in business or related field from an accredited college or university
  • MBA or other advanced degree beneficial
  • 3-5 years’ prior experience in business analysis, research analysis, vendor management or related field required
  • 2+ years statistical analysis of large-scale customer information systems
  • Prior experience with management consulting preferred
  • Or equivalent combination of education and experience
  • Strong analytical skills, including root cause analysis
  • Excellent oral/verbal communication skills
  • Excellent project management and market research skills
  • Excellent negotiating, consensus building and conflict resolution skills
  • Ability to work effectively in a rapidly changing environment
  • Advanced to expert skills in using computer software applications such as MS Office products
  • Able to accurately and effectively solve problems guided only by general organizational objectives, policies and goals
  • Demonstrates a collaborative team approach
  • Demonstrates integrity in decisions and actions
  • Acts as a good steward of the company’s resources
103

Vendor Management Coordinator Resume Examples & Samples

  • Create and maintain vendor profiles in the Vendor Panel
  • Process vendor applications and contracts
  • Assist with vendor/customer calls to the department
  • Analyze weekly reporting tools to identify trends and coaching opportunities
  • Confirm vendor compliance with all state regulations
  • Monitor vendor performance and counsel vendors who are not performing to our standards
  • 3-5 years title related experience
  • Ability to have a direct impact on a customer’s cost and service level experience within the Company. Being able to manage to a customer’s needs when negotiating with vendors will be critical in maintaining a competitive advantage within the Division
  • Customer service skills as demonstrated by the ability to effectively partner with vendors and customers
  • Ability to effectively negotiate; cost and performance
  • Residential and commercial title experience; including title examination
  • Knowledge of products, state regulations and guidelines
  • Ability to analyze data and make decisions within defined procedures
  • Must be able to prioritize workload and handle multiple tasks
  • Intermediate PC skills including Microsoft Word, Excel, Outlook, Sharepoint, Powerpoint, Visio
104

Project Manager, IRT Vendor Management Resume Examples & Samples

  • Strong computer skills including but not limited to Microsoft Office Suite
  • Conduct reflects integrity, honesty, and responsibility for decisions and behavior
  • Minimum 3 years PM/IRT experience
105

Quality Manager GCP Vendor Management Resume Examples & Samples

  • Cross- functional collaborator
  • Results Driver
  • Strong working knowledge of
  • Coordination and Oversight of Vendor Audits
  • Identification and reporting of potential gaps/risks to quality system owners
  • Vendor Audit, GCP audit experience strongly preferred, other GxP considered
  • Event Management processes and tools, including CAPA and Effectiveness Checks
  • Use of electronic audit management systems (Trackwise preferred)
  • Investigator Audit experience (preferred, but not required)
106

Vendor Management Business Management Resume Examples & Samples

  • Producing monthly print accruals for Vendor Management and Private Banking Operations, involving compilation of data from various sources
  • Reviewing invoices and performing reconciliation to the budget; updating invoice database
  • Analysis of postage and materials costs
  • Production of monthly vendor summary
  • Update of monthly projection files and involvement in forecast build
  • Reconciliation of vendor system report to invoices, identification of differences, and correspondence with vendor
  • Analysis of variances vs forecast
  • 2 year minimum experience in finance related role
  • Strong excel and system skills (knowledge of pivot tables and v-lookups required; Microsoft access a plus)
  • Detail and control oriented
  • Accounting and financial analysis background a strong plus (experience with reconciliation and data mining)
  • Expense management experience
  • Strong communications skills
107

Director, Field Services Vendor Management Resume Examples & Samples

  • Responsible for managing and strengthening relationships with regional vendors
  • Responsible for communicating regularly with the field vendor Directors and/or Managers on key information and change messages
  • Oversee operational execution of the end-to-end vendor management process
  • Oversee regions vendor performance reviews and assist vendor companies with service targets achievement and address performance issues
  • Collaborate across regions to execute day-to-day issue resolution
  • Provide input into Independent Contractor Agreement selection criteria, identification of new vendors and incumbent vendors, select vendors from short-lists
  • Manage Regional Vendor Management Managers, including setting group and employee goals, providing formal and informal feedback, and coaching direct reports towards high performance
  • Address Field Services Vendor Management issues elevated by the Regional Vendor Management Directors and/or Managers
  • Works closely with the Field Services Vendor Management Field Operations Director to ensure regional acceptance and collaboration with new Field Services Vendor Management processes
  • Works closely with the Field Services Vendor Management Field Operations Director to identify and execute opportunities for vendor standardization of processes, controls, customer interactions, etc. following guidelines established in the Field Services Vendor Management playbook
  • Monitors outside labor & material spend against budget and communicates cross-regional performance up through the organization
  • Provide upward feedback vendor related escalations and performance, overall vendor relationship
  • Work closely with Vendor Management Field Operations Director to manage vendor targets to achieve targeted in-house / vendor mix and achieve needed capacity
  • Provide status of performance and relationship health to Vendor Management Field Operations Director & Regional Field Services VPs
  • Support enterprise-wide on-boarding and off-boarding related Field Services initiatives and partner with Human Resources, Legal, Customer Care and other necessary organizations to ensure synergy and integration of programs with other departments
  • Perform other Field Service Vendor Management related duties as assigned
108

Vendor Management Manager Resume Examples & Samples

  • Overview
  • Minimum 8 years relevant procurement or telecom project experience, of which 3 years should be in telecommunications
  • Proven expertise in negotiating with suppliers in relevant supplier markets within
  • Telecommunications
  • Fluent in English (both written and verbal)
  • Experience in APAC / Myanmar preferred
  • Written/oral fluency in Myanmar language is useful but not mandatory
  • Minimum bachelor degree qualification, preferably should be in Mobile communication related or business/finance/legal/Engineering/ network discipline
  • Preferably certified by a relevant professional body (e.g., CIPS, CPM) or qualified with a relevant Master’s degree (e.g., Supply Management)
109

Internship Vendor Management Resume Examples & Samples

  • You will participate in the management of ongoing projects and present recommendations for process changes based on solid data analysis with the goal to improve the customer experience on our sites
  • You will actively be part in launching new ideas and being the point of contact between various stakeholders and teams, both in Italy and across the world, managing the project expectations
  • You will support vendor negotiation by guaranteeing the follow-up of our business indicators and provide data sets and analytical support to the business teams, maximizing automation to increase productivity
  • You identify the flaws in our processes and come up with action plans to correct them
  • You help analyze market versus Amazon performance to ensure we adapt quickly to changing market dynamics
110

Kindle Content Vendor Management Intern Resume Examples & Samples

  • Grow selection of titles on the Kindle store and help address barriers to outstanding titles
  • BA/BS required (graduation date no longer than 1 year ago)
  • Proven analytical and quantitative skills and ability to use hard data and metrics to back up assumptions
  • Proven excel skills
  • Street smart and willingness to roll up your sleeves and do what's necessary
  • Able to manage projects and deadlines efficiently and independently
  • Excellent verbal and written interpersonal skills
  • Business level command of the Italian and English language
  • Past experience in account management or in digital technologies, media, and e-commerce
  • Master's degree preferred
111

Manager of Vendor Management Resume Examples & Samples

  • 5-7 years of relevant experience in retail, operations, and/or business management/consulting with a proven history of delivering results
  • 3+ years experience in negotiations and vendor management
  • Track record of delivering results, setting strategy, and running a large volume and high profile business
112

IT Vendor Management Purchasing Specialist Resume Examples & Samples

  • Execute order placement for new and existing products for all routine, emergency and capital orders via phone, fax, EDI, including tracking confirmations. Escalates issues to Purchasing Specialist II and IT Vendor Management team
  • Track PO receipt with vendors
  • Identify purchase order discrepancies provided by vendors including backorders, stock-outs and substitutions. Follows standard process and documentation for resolution
  • Manage non-PO invoice inbox, prioritize invoice processing, adhere to internal SLAs
  • Execute analysis required to submit non-PO invoices to appropriate IT Leadership for approval; including review of travel expenditures for professional services for compliance to travel policy
  • Complete problem-solving and propose solutions for discrepant invoices in partnership with IT Business Leaders and AP as needed
  • Problem solves utilizing standard processes and documentation
  • Escalate to Purchasing Specialist II or IT Vendor Management for new products, contracts or renewals
  • Participate in time sensitive projects as directed
  • Identify and report out on trends with discrepant non-PO invoices
  • Participate in process improvement initiatives by assisting in the data collection, documentation and implementation of approved work flow
  • Bachelor degree in IT or Business, Associate degree, or equivalent work experience
  • 3-5 years’ experience with procure to pay processes
  • Information Technology experience
  • Strong attention to detail skills
113

Exchange Traded Derivatives Vendor Management Resume Examples & Samples

  • Ownership of offshore day to day process by ensuring timely clearing of ETD trades and breaks management in the APAC markets in an accurate, controlled and timely manner
  • Work closely and supervise the offshore clearing, Breaks management and other utility team to ensure timely and accurate completion of daily tasks
  • Attend team huddle held by Offshore teams and ensure issues/learning are correctly disseminated
  • Training and mentor the offshore team with regional best practices
  • Police the Offshore SLA/Smartops/Incident Log/Escalation matrix adherence. Ensure timely SOP updates and access review/removals
  • Ensure all regulatory submission or reporting to the exchange are accurate and timely
  • Timely escalation of issues to the appropriate management level
  • Timely and effective investigation and resolution of breaks
  • Ensure that all trade queries are proper investigation and responded to on a timely basis
  • Regular review of procedures and workflows to identify necessary changes or enhancement to improve efficiency
  • Engage and drive process improvements (Lean, Pex) and TOM projects with Offshore team
  • Support adhoc projects for exchange mandatory and business driven initiatives
  • Work with line manager to develop training plan that identifies both technical and soft skill requirements
  • Actively seek regular 1:1 meeting with line manager, and subscribe to formal objectives and personal development program with the line manager
  • Onshore / Offshore governance – coordinating / chairing calls between UBS and CTS process owners. Driving behavior between the teams to increase the level of partnership and trust
  • Risk environment – ensure the risk culture within the vendor is well managed and driven across the entire vendor organization. Engaging teams/individuals when incidents occur to ensure lessons are learnt
  • Communication – Driving improved communication between onshore/offshore teams
114

VP-global Reference Data Operations Vendor Management Resume Examples & Samples

  • Intermediary for Operations across multiple corporate groups – Legal, Sourcing, Third Party Oversight, Market Data Services and Finance
  • Various project work for LOB driven initiatives
  • Liaise with Technology and dealing with IT projects and issues impacting operations
  • Asset Pricing & Reference Data platform centric on-boarding support
  • Self-motivated and proactive with the proven ability to work accurately and under pressure to meet deadlines
  • Proven ability to communicate effectively within a team environment and interact across departments
  • Demonstrate experience with and knowledge of Microsoft Office products
  • Experience &/or in-depth understanding of cost-allocation modeling and process and the ability to synthesize large data sets
  • Risk based mindset; drive enhancements to increase efficiency and controls
  • Capable of building effective relationship across grades and locations
  • Ability to act independently demonstrating a persistent and tenacious approach to tasks
  • Market data knowledge and understanding of various vendors e.g. Bloomberg, Reuters, IDC, S&P, etc
115

Administrator, Vendor Management Resume Examples & Samples

  • Responsible for providing functional support, end-user training, and requisition processing
  • Provide analysis of data elements within the system, including contract expirations, resource allocation by FOB/resource manager/project, and supplier analytics
  • Actively perform on-going quality assurance assessment to ensure quality of system data
  • Track and report all sourcing-related activity; create a variety of reports and other decision support materials
  • Ensure all contracts are collected, entered, and maintained in the eProcurement suite accurately
  • Evaluate and recommend changes to improve effectiveness of procurement processes, including automated activities
  • Create personal tracking reports, presentations, vendor analysis, and participate in general administrative duties as assigned
  • Bachelor’s degree in business, legal or information systems and/or 3-5 years of direct System Admin/Contract Administration experience preferred
  • Diverse background concerning operations and internal support
  • Technical knowledge in ERP or Contract Management System preferred
  • Advanced to Expert-level user of MS Office Suite (Word, PowerPoint, Excel). MS Access and other technical systems is a plus
  • Experience working with an eProcurement tool preferred (e.g. Ariba, Emptoris, Oracle, SAP, BravoSolution, Coupa)
  • Knowledge of the sourcing lifecycle, including RFx development, vendor negotiations and contract development
  • Acute attention to detail
116

Operations Risk & Control Vendor Management Specialist Resume Examples & Samples

  • Review and track risk components of Operations supplier relationships
  • Coordinate, facilitate and / or lead vendor contract negotiations
  • Conduct, facilitate and / or track formal vendor governance meetings
  • Provide regional functional leadership, management and coordination
  • Knowledge of risk-based vendor management governance
  • Experience in negotiating supplier contracts
  • Collaborative & able to build effective working relationships with all levels of employees
  • Strong skills in negotiating & relationship building
  • Detail oriented and able to quickly grasp big picture issues
  • Driven and able to initiate
117

Vendor Management Leader, Customer Care Resume Examples & Samples

  • Develop a deep understanding of consumer needs, both existing and potential, and use that knowledge to deliver innovation that provides excellent customer service
  • Form comprehensive vendor and contact center tools (software/saas) strategy for that encompasses how and where we serve consumers to deliver on strategic objectives
  • Develop an automation roadmap to drive cost reduction
  • Develop omni-channel vendor roadmap and work cross-functionally to implement
  • 10+ years of vendor management experience, with expertise in evaluating performance of vendors, holding vendors accountable to SLAs, optimizing contracts through negotiations and resolving reliability/dependency issues with vendors
  • 5+ years leading vendor management teams. Demonstrated ability to lead teams toward corporate objectives
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Ability to utilize influence in a matrix organization to produce results
  • Experience with change management aptitude and ability. Takes a proactive role to bring about change, applying new ways to develop the business through improved management of people and processes
  • Experience in consumer credit, consumer lending and/or customer service/collections area a plus
  • Interprets internal and external business challenges and recommends best practices for the job family, leading implementation of changes for own team
  • Cultivates relationships with internal and external peers to gain perspective on industry challenges and identify new ways to manage own team
118

Business Analyst, Vendor Management Resume Examples & Samples

  • Inventory Management - review inventory daily, analyze usages daily/monthly
  • Calculate inventory valuation and usage valuation reports
  • Manage obsolescence
  • Project management from estimating through fulfillment for prospective members (supply chain management)
  • 1+ years of experience in one or more of the following: print & fulfillment, process improvement, or vendor management
119

Senior Vendor Management Resume Examples & Samples

  • Full P&L and category management, possessing a thorough understanding of internal and external variables that impact the business. This entails owning key work streams intended to drive both topline and bottom line growth behind tackling various P&L line items
  • Hiring, developing and leading team of Retail Vendor Managers
  • Collaborating on Marketing and Merchandising initiatives
  • Innovating and implementing new customer and vendor programs
  • High threshold for working in an ambiguous, fast packed environment – figuring it out and adapting as you go
  • Experience in the Beauty industry
120

IT Vendor Management Office Analyst Resume Examples & Samples

  • Design and Establish the Vendor Management Office (VMO) under the overall guidance of the VMO Lead
  • Lead the design and deployment of industry standard Vendor Management processes and engage with / manage IT vendors
  • Deploy and continuously improve standard vendor management scorecard and review process
  • Lead annual executive reviews for all vendors managed under the Vendor Management Office
  • Work with operational teams to monitor and report on IT vendor performance in areas including quality, performance, financial and relationship status
  • Collect, consolidate and communicate vendor performance and relationship score results to both stakeholders and IT vendors and establish vendor improvement programs as appropriate
  • Analyze problem areas and help improve overall vendor performance and, where necessary, resolve disputes with IT vendors
  • Assist IT subject matter experts and procurement with IT vendor evaluation (e.g. selection criteria, procedures, and best practice tools and templates)
  • Assist procurement staff to negotiate with vendors to enable more cost-effective acquisitions
  • Provide appropriate support/training to senior staff that engage with individual vendor accounts
  • Work with finance teams to provide financial information for the annual budget; identify cost reductions
  • Manage communications with vendors
  • Has an ability to understand people and technologies with the ability to know what questions to ask to guide someone through solving a problem (without knowing the subject matter)
  • Be communicative and social, assertive and enthusiastic
  • Must be able to facilitate discussion and discover alternatives or different approaches
121

Procurement Specialist Telecom Sourcing & Vendor Management Resume Examples & Samples

  • Relies on experience and judgment to achieve goals
  • Nurturing stakeholder relationships by serving as a business partner, helping identify critical business needs and providing sourcing services, both strategic and tactical, that exceed their expectations
  • Seven years of sourcing or related experience, with at least three years supporting the sourcing of professional and/or staff supplementation services, including conducting direct supplier negotiations
  • Experience in a leading analytical and/or sourcing role for at least one outsourcing or managed services agreements involving infrastructure management, application development and/or maintenance, network services, end user computing, help desk services, and/or IT security
  • Advanced negotiation skills
  • Outstanding communication and presentation skills
  • Ability to perform detailed quantitative analysis in MS Excel
  • Strong project management experience
  • The hire, will be primarily accountable for supporting the sourcing of infrastructure- and application-related managed IT services (i.e., outsourcing agreements)
  • Serve as a point of contact for key stakeholders up to the EVP/SVP level across multiple business segments, and will be expected to work on a day-to-day basis with project team members at the levels of VP, Director, Manager and below
  • Be accountable for sourcing an annualized contract value of ~$250M, primarily among approximately one dozen suppliers
  • Be responsible for helping drive compliance with internal policies and procedures, and mitigate risk
  • This position will interface with multiple levels of leadership and contributors across multiple segments of the company. It is important for this position to nurture relationships across the stakeholder and supplier communities
  • Lead and/or support cross-functional teams of stakeholders through full life-cycle sourcing projects, including project planning & management, analysis & strategy, supplier evaluation & selection, negotiation, and supplier relationship management. Specifically, with respect to telecommunications initiatives, this may include, but is not limited to, the following
  • Partner with stakeholders and their chosen third party support staff, if applicable, to lead and manage the end-to-end sourcing process
  • Maintain and utilize suitable RFP templates that provide ample, clear direction to suppliers and can be easily re-purposed for future sourcing efforts
  • Advise and guide stakeholders throughout the supplier evaluation, due diligence and down-select process, including making down-select recommendations to stakeholders, based on quantitative and qualitative analysis of supplier responses
  • Collaborate in defining and then deliver messages to suppliers about potential improvements in their proposals, as well as timing and logistics; respond to supplier questions and requests, in partnership with business, financial, and legal stakeholders
  • Assist with the due diligence process by making recommendations for supplier reference checks and coordinating site visits with suppliers
  • In partnership with stakeholders, assist in the drafting, negotiation, and finalization of contract exhibits and any related attachments with suppliers
  • Work closely with corporate legal, security and privacy to tag team in the negotiation of contract terms, orchestrating the sourcing process to satisfy their interests as well as that of the business in a timely manner
  • Provide post-contract support as requested by stakeholders
  • Nurture stakeholder relationships by serving as a business partner, helping identify critical business requirements and providing sourcing services, both strategic and tactical, that meet or exceed their expectations
  • Foster a collaborative environment among stakeholders and with other sourcing teams
  • Maintain strong relationships across various
122

Manager, Procurement & Vendor Management Resume Examples & Samples

  • Analyze current spending on indirect costs to assess and prioritize cost reduction opportunities
  • Develop a strategy and approach for ongoing vendor management
  • Support implementation and execution of the vendor management strategy This includes, but is not limited to the following activities
  • Bachelor’s degree required; Master’s degree preferred
  • 6+ years’ experience in enterprise strategic sourcing, contracting, purchasing and vendor management activities required
  • Previous experience negotiating critical service agreements, to include SLAs, scope and support required
  • Previous experience managing third-party service providers required
  • Familiarity with the health care industry preferred
  • Certification(s) in Purchasing Management (NAPU) or other recognized purchasing certifications such as Government contracting or Public Contracts Manager (NCMA) preferred
  • Must be a strong collaborator with a track record of working effectively with internal company personnel and senior executives to generate unified strategies and plans to create a results-driven environment
  • Demonstrated ability to interpret and advise on technological trends and cost impact to the business
  • Ability to deal with ambiguity in a proactive and positive manner and the ability to work on teams or independently
  • Demonstrated ability to develop and maintain strong business relationships and the ability to influence to get to win/win outcomes
  • Understanding of financial and contractual related work flows and issues
  • High level of detail orientation to monitor SLA performance and related dashboards
  • Knowledge of MS Office applications and proficiency in use of Word, Excel, PowerPoint, etc
  • Ability to travel as needed, including internationally
  • Dealing with Ambiguity
  • Drive for Results
  • Action Oriented
  • Technical Skills
123

Mortgage Servicing Vendor Management Lien Release Analyst Resume Examples & Samples

  • Acquire data from primary and/or secondary sources and maintain currency through proper versioning and other controls
  • Identify, analyze, and interpret trends or patterns in complex data sets that reveal adherence to or deviations from established legal, contractual, regulatory, compliance standards, and/or operational controls
  • Filter and “clean” data, and review computer-derived reports, printouts, and performance indicators to locate and correct reporting problems
  • Work closely with management to prioritize business and information needs, especially related to metrics that support service level agreements (SLAs) and other key performance indicators (KPIs)
  • Identify potential process improvement opportunities from specific analytical experiences
  • Perform Quality Control (QC) reporting on STARS performance for all Re-conveyance processes
  • Monitor all required attorney and vendor tasks to ensure accurate and timely completion
  • Support the development, monitoring and analysis of applicable Key Performance Indicator (KPI) reporting
  • Ensure vendor(s) remains in compliance with all regulatory requirements – including CFPB and Investor-related regulations
  • Handle and resolve all escalated issues
  • Minimum of three (3) years of experience with vendor oversight including contract management, reporting, analysis, auditing and reconciliation is required
  • Minimum of three (3) years of Mortgage Servicing experience required
  • SQL and Hyperion experience preferred
  • Sharepoint experience preferred
  • Ability to manage multiple priorities in a timely manner
  • Ability to meet the needs of internal and external customers by delivering high quality service
  • Rapidly adapts to changing information, conditions and/or unexpected obstacles
  • Experience with reporting utilizing multiple databases, statistics and experience using a range of quantitatively-based analytical methods
  • Knowledge of data models, reporting requirements definition, data mining, and stratification techniques
  • Proficient with Microsoft Office products (e.g. Word, Excel, Outlook, Powerpoint, etc.)
  • Proficient with spreadsheets, standard office automation applications and relational database structures
124

Rfit Vendor Management Invoicing & Operations Supporter Resume Examples & Samples

  • Billing and Invoicing
  • Excellent computer skills gg
  • SharePoint designing knowledge preferred
  • Experience of working in a very dynamic environment
  • Ability to handle competing initiatives simultaneously
  • Strong ethical and collaborative skills
125

IT Vendor Management Specialist Resume Examples & Samples

  • Problem solving and decision making– making timely, quality decisions
  • Teamwork and Collaboration – working together to deliver results
  • Results focus – achieving results resiliently
126

IT Vendor Management Operations Resume Examples & Samples

  • Ability to work with vendor organizations to ensure value is being delivered to Equifax by utilizing relationship building, operations management and collaboration skills
  • Ensure projects/initiatives are successful, completed on time, meets the goals/objectives and is successfully deployed
  • Work with vendor management and business units, managing performance and operational aspects of vendor engagements
  • Ability to assist in developing contractual agreements with vendor organizations, establish service levels and performance guidelines, develop measurements and processes to ensure traceability between contract and vendor performance
  • Must be able to balance the needs of our internal customers, the Global Sourcing Office, the vendor, and other Equifax areas as needed during the contract pre- planning phase and throughout the contract maintenance cycle
  • Use strong analytical and critical thinking skills to quickly assess situations, develop strategies for vendor operations management, and align with policies/procedures/best practices as defined by the stakeholders
  • Ability to develop the appropriate processes to standardize and streamline activities across all vendors, and all geographies. Work with metrics and analyze strengths and weakness in vendor performance, develop plan for correction, and risk mitigation
  • Strong communication skills and ability to work with all level of resources and Application teams
  • Attention to details, understanding of contracts, and financial implications associated with contracts
  • 3 + years of Vendor Management and operations experience
127

Global Risk-vendor Management Resume Examples & Samples

  • In conjunction with Sourcing and the Process Owner, manage risk throughout the Contract lifecycle, including Vendor-level Risk
  • Work with Process Owner to on-board the Vendor and transition the business
  • Developing a working knowledge of the Vendor and its key contracts
  • Implementing risk management routines with the Vendor and key stakeholders (to include vendor managers from other FLU/CF's utilizing the services of the assigned vendor)
  • Monitoring and assessing the Vendor’s business performance and risk management
  • Ensuring execution of appropriate oversight and governance activities, coordinating and executing against Enterprise baseline deliverables
  • Ensuring escalation of Vendor Risk and Issues via FLU/CF and enterprise governance routines
  • Understanding all aspects of the company’s vendor management program
  • Identifying potential risks, implements key controls, and validating performance and risk objectives
  • Facilitating cross functional communication and work efforts between Vendor Managers and line of business stakeholders
  • Oversee transactional activity (Purchase Orders and invoices) over the Contract lifecycle
  • Vendor management experience in a large, global organization or project/program management experience
  • Experience with internal control teams and ability to partner effectively with clients, peers and external providers in order to ensure delivery fully integrated services
  • Self-starter, organized, versatile, and capable of performing work with minimal direction and leading others
  • Strong critical thinking skills and demonstrated ability to balance risk / reward in the decision making process
  • Highly organized with ability to drive many competing priorities
128

Procurement & Vendor Management Resume Examples & Samples

  • Develop strong working knowledge of the technology supporting the procurement, vendor management and contract management processes to provide advice and ensure compliance on the optimized use of the system
  • Manage the governance around the vendor management program, its risk management, oversight and operational requirements
  • Drive projects for continuous process improvement and bring innovation into the team. Lead initiatives /projects from the front
  • Assess effectiveness of the procurement and vendor management process through reporting,
  • Monitor vendor and consultant compliance with policies, procedures and contract terms
  • Undertake sensitivity studies to determine the existence of client relationships within
  • Minimum Bachelor’s Degree
  • Minimum 5-7 years relevant experience in sourcing, supply chain management, contract administration, vendor management and operational risk management
  • Sound knowledge of the procurement lifecycle and vendor engagement
  • Ability to interpret, analyse and compare multiple information / documents
  • Knowledge of e-Sourcing platforms eg. SAP, ARIBA and experience in publishing reports leveraging such platform will be an added advantage
  • A high degree of personal and professional ethics and integrity
  • Strong written and oral communication, administrative, and organizational skills
  • Ability to coordinate and interact effectively with global colleagues
  • Ability to handle conflicting priorities and multiple deadlines
  • Ability to easily adapt to a dynamic and changing organization
  • Impeccable attention to detail
  • Ability to highlight process gaps with actionable solutions
129

Associate Operations Risk & Control BCP & Vendor Management Operations Resume Examples & Samples

  • Transition governance - Transition governance & Legal documentation/ CCs/ MER
  • Management reporting and facilitating Vendor Reviews
  • BAU governance - KPIs/ KRIs, Financials Invoicing, accruals and TDABC, HC Reconciliation, Post Go live change management, Exception Management and resolution of ongoing issues
  • BAU Governance Support BCP, IT/ Infra, Risk/ Compliance/ Internal Audit related, Legal and Compliance related, RMG related, GWSS related
  • Providing support on Enhanced Vendor management and Firmwide Supplier Management Program Support
  • Highly committed and self-motivated
  • Well organized with High regard for attention to detail and accuracy
  • Strong written and verbal communication skills; excellent follow-up skills
  • Expertise in making presentations for management & other stakeholders
  • Demonstrates strong interpersonal skills
  • Strong client service orientation
  • Expert in multi-tasking, organizing and prioritizing critical tasks
  • Good knowledge of MS-Office /
  • Having basic Risk Management understanding
130

IT Vendor Management Manager Software Resume Examples & Samples

  • Develop, review, negotiate, and manage agreements between Emerson and its software vendors
  • Manage the relationship between Emerson, its divisions, and key third party software vendors to ensure that the proper support and attention are given to the Emerson account
  • Drive communication programs that help ensure the dissemination of critical information to Emerson divisions regarding software agreements, compliance and licensing models
  • Manage corporate IT initiatives in a manner that drives adoption, removes administrative roadblocks, enhances communications, and ensures that executive targets are met
  • Liaise between Emerson divisions and key software vendors on strategic initiatives
  • Help identify new areas of opportunity for Emerson through project work and research
  • Create software tracking mechanisms and license models that aid in the management process
  • Create and maintain an external network for information gathering
  • Help formulate and create strategic communications targeted at Emerson executives or software vendors
  • 5+ years of work experience in the sourcing &/or information technology fields
  • Deep knowledge of software license agreements and software vendors
  • Broad Knowledge of Business Applications and Software Solutions
  • Ability to excel in a team environment
  • Strong informal leadership capabilities
  • Negotiating prowess
  • Excellent presentation skills (creation and oral)
  • Experience in financial modeling around software license models
  • Experience in managing software license tracking and compliance
131

Manager, IT Procurement & Vendor Management Resume Examples & Samples

  • Work with Information Technology & Digital Operations groups to effectively leverage vendor landscape and to identify savings opportunities across vendor engagements
  • Support implementation and execution of the vendor management strategy
  • Perform spend analysis based on several different sources of information, prepare financial models
  • Develop picture of vendor spend within the short and medium-terms (12-24 months) to optimize discount levels during vendor negotiations
  • Establish and formalize vendor management practices with various business uniits, e.g. vendor onboarding process and vendor risk assessment and management
  • Negotiates and manages enterprise wide global contracts with IT suppliers and internal stakeholders
  • Create executive-level presentations relating to opportunity assessments, project overviews/status, and overall sourcing plan
  • Create contract, performance and relationship management procedures
  • Targets IT commodities, initiates corporate agreements, builds supplier relationships, and negotiates industry competitive pricing models, service levels and support for internal customers
  • Forecast timely price and availability information on assigned commodities / suppliers to enable efficient decisions to support global strategies
  • Track and report savings and business value for each executed deal
  • Actively participate in building a strategic vendor management program for SNIs technology and digital vendors
  • BS/BA in related discipline and at least 5-8 years of experience in related field
  • Minimum 2 years of experience leading and managing a team
  • Minimum 3 years of experience in vendor management, including management of third-party vendors and contract negotiation
  • Two or more years of experience in IT procurement/IT buying are desirable
  • Background and knowledge and strong interest in Information Technology field
  • Information Technology Infrastructure Library (ITIL) experience is desired, but not required
  • Uses comprehensive knowledge of functional/technical and business best practices to improve own work and the work of less experienced colleagues
  • Takes steps to gain new perspectives from external sources
  • Balances competing priorities based on understanding of team/business needs
  • Knowledge in the Information Technology & Digital vendor landscape (outsourcing/offshore service offerings, pricing, and delivery structures, hardware, software); familiarity with key vendors serving the media industry
  • Strong knowledge of sourcing and procure to pay processes
  • Awareness of best practices regarding vendor management (e.g., strategic alliances, supplier performance, supplier diversity, preferred suppliers, etc.)
132

Intern Vendor Management Resume Examples & Samples

  • Effective written and spoken communications skills in Portuguese and English
  • Academic excellence – attends to a top university in São Paulo area and graduates in 2017 or beyond
  • Analytical and comfortable with the use of MS Office tools and new systems
  • Maturity and business acumen
  • Communicative
  • Understanding of social media and ecommerce is a plus
  • Love for books/reading is a plus
  • SQL and research skills are a plus
133

VP, Vendor Management Operations Resume Examples & Samples

  • Provide leadership with regard to all facets of operations analysis & outsource vendor performance management
  • Drive continuous improvement of vendor performance, service delivery, and service levels
  • Define, develop, and drive operational strategies
  • Develop standardized scorecards with financial accountability
  • Ensure standard invoice reconciliation process along with spend tracking
  • Create operational process and procedure standardization for vendors
  • Execute major policies, programs and objectives (both strategic and tactical) to ensure company’s success
  • Develop strong relationships with vendors
  • Promote effective performance monitoring of key vendors and reduce disruptions to the business
  • Support execution of sourcing strategies
  • Attract, retain, and develop vendor management team members
  • Prepare month end and year-end financial reviews of vendor results and expenses compared to budget
  • Support the finance team by creating year ahead forecast projections based on year end results
  • Prepare monthly financial business reviews and variance summaries to budget and forecasted volumes and expenses month over month, year over year
  • Create financial reporting and analysis to provide insights into 3rd party expenses and track and monitor costs per call and other financial data
  • Ability to partner with business units to provide insights on driving cost efficiencies and performance results for all 3rd party vendors
  • Must be available for extended hours, as needed
  • Perform other related duties as assigned
134

Vendor Management Coordinator Resume Examples & Samples

  • Provide a complete Vendor Ordering and Decommissioning Administration function and support the activities relating to Vendor Management for all orders
  • Complete the relevant documentation required to secure and decommission vendor services in support of the efforts of the Vendor Management team
  • Ensure that subcontracted purchases are completed so that the relevant service can be delivered within the agreed timelines
  • Assist with basic system support by capturing, updating and maintaining the related database and systems as required by the Vendor Management process, ensuring complete data accuracy of all orders placed
  • Responsible for processing circuit decommissioning with local and international vendors
  • Assume responsibility for all administrative duties required by the teams supported
  • Commit to Living the IS Value while in the employment of Internet Solutions
  • Good communication skills (Verbal & Written)
  • Strong written and spoken English
  • Self-starter and completer
  • Excellent client-service skills and customer-facing skills
  • Excellent telephone manner and good listening skills
  • Ability to work under pressure and to demonstrate ownership
  • Ability to work alone without supervision and in a team environment
  • Ability to prioritise along with good time management skills
  • Sense of ownership/accountability
  • Flexible and adaptable to meet the team/clients’ needs
  • Honest, polite, hardworking, punctual and reliable
  • Tenacity
135

Procurement & Vendor Management Resume Examples & Samples

  • Business Services delivers high-quality, commercially managed services to internal partners throughout the firm
  • Real Estate plans, builds and operates the firm's facilities worldwide, and is critical to ensuring that our core businesses operate efficiently 24 hours a day, 7 days a week
  • Finance, comprised of central hub in Bengaluru, India and regionally based teams, provides accounting and control, financial analysis, decision support, procurement, contract administration and management reporting for all initiatives within the Services Division and for business partners across the firm
  • Administration and Communications oversee organizational development and internal and client communications
  • Drive projects for continuous process improvement and bring innovation into the team. Lead initiatives / projects from the front
  • Minimum 5-7 years relevant experience in sourcing, supply chain management, contract administration,
  • Vendor management and operational risk management
  • Ability to interpret, analyse and compare multiple information / documents Knowledge of e-Sourcing platforms eg. SAP, ARIBA and experience in publishing reports leveraging
  • Ability to maintain a challenging schedule and manage competing deadlines
  • A team-oriented person who is able to work with and complement other individuals in working toward and accomplishing a common set of goals
  • A flexible and nimble approach to work
136

IT Vendor Management Office Analyst Resume Examples & Samples

  • The IT VMO Analyst will perform or assist with VMO contract management responsibilities like documenting contract issues, tracking contract changes and expirations, tracking the status of contract deliverables, and administering vendor Non-Disclosure Agreements
  • The IT VMO Analyst will perform or assist with VMO performance management responsibilities like monitoring and reporting vendor performance metrics and service provider service levels
  • The IT VMO Analyst will perform or assist with VMO financial management responsibilities like auditing vendor/service provider invoices and tracking invoice payments
  • The IT VMO Analyst will perform or assist with VMO relationship management responsibilities like participating in vendor/service provider governance meetings (taking minutes of those meetings, tracking meeting action items, and administering service provider customer satisfaction surveys)
  • ITVMO Analyst will also assist with IT Procurement operations like preparing and obtaining approvals for purchase orders
  • ITVMO Analyst will be responsible for the administration of telecommunications inventories
  • ITVMO Analyst will assist in the production of detailed reports covering all aspects of VMO operations
  • Excellent Excel, Word and PowerPoint skills (Visio also preferred)
  • Basic understanding of Information Technology terminology and operations
  • High attention to detail and accuracy of work
  • Ability to thrive in an dynamic, fast paced environment with high role and process ambiguity
  • Ability to write concisely and a accurately
  • 5+ years of experience in an IT Department as an administrative assistant, project coordinator, or other role that provides experience in the duties associated with this role
  • An Associates or Bachelor’s Degree is in Business, Finance, Computer Science or other relevant field is desired
137

IT BDC Vendor Management Resume Examples & Samples

  • Support in oversight of IT CoE sites in India including Captive, Affiliates and Vendor locations
  • Providing support and facilitating the onboarding of strategic deployment projects into the site, and ensuring overall compliance with broader strategic initiations
  • Supporting capacity planning for IT footprint in India sites. Engaging with the multiple IT functions, CRES and Global CoE to provide IT requirements and agree on real-estate strategy
  • Support in Development and management of the site human capital strategy, including people development for IT Staff
  • Supporting in ensuring that deployed IT functions maintain compliance with all local legal and regulatory requirements, and interfacing with the necessary parties where required
  • Supporting and leading local activities for regulatory inspections and Audits
  • Planning, Preparing for and hosting monthly vendor governance calls
  • Planning, Preparing for and hosting Half-yearly strategic business reviews
  • Supporting MSA renegotiations and rate-card renewal activities
  • Providing inputs for vendor exception management cases as and when required
  • Site local legal and regulatory compliance
  • Site development and growth in line with the IT CoE strategy
  • Capacity planning for IT functions in the site
  • IT COE vendor management
138

Sourcing & Vendor Management Contract Governance Manager Resume Examples & Samples

  • Each of our agreements is managed from a regulatory perspective,
  • Any delivery risks are appropriately managed and escalated, and
  • Governance issues that appear to be chronic are appropriately remediated
139

Senior Manager, Retail Vendor Management Resume Examples & Samples

  • 5-7 years of relevant senior level experience in retail, operations, and/or business management/consulting with a proven history of delivering results
  • 5+ years experience in negotiations and vendor management
  • Superior analytical and quantitative skills, comfortable with complex financial data
  • E-Commerce experience preferred
140

Head of Vendor Management Consumables Appliances Resume Examples & Samples

  • University degree required ideally in an analytical discipline, e.g. business or engineering, ideally MBA
  • Excellent negotiation skills in English (and ideally German or a strong will to learn German quickly)
  • Additional European language skills
141

Vendor Management Senior Advisor Resume Examples & Samples

  • Manage external vendor relations for the Operations team at Dell Financial Services and act as a liaison amongst external vendor and internal stakeholders
  • Communicate updates, processes, requirements and expectations to vendor as needed and track, measure and report on vendor performance
  • Identify process improvement opportunities, assist in the management of vendor-related projects and facilitate and coordinate change management efforts
  • Provide onsite support for expansion across new business lines, oversee vendor performance during US business hours and supervise and lead quarter-end activities
  • Communicate and consult regularly with operations manager and act as a team lead and offer guidance to the external operations team by becoming a subject matter expert
  • Assist with capacity plan and staffing needs
  • Ability to travel to the US 1-4 times a year
  • Experience in business underwriting in banking or financial services organizations
  • Experienced in both automated and manual underwriting, with a focus on manual
  • A background in finance or accounting, including studies
  • Availability to work on a US-hours schedule (16:00 - 1:00)
142

Junior Vendor Management Specialist Resume Examples & Samples

  • May perform one or more of the following duties
  • Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives
  • Assembles and distributes course materials and teaching aids
  • Answers routine inquiries regarding training courses and schedules
  • Operates audio visual equipment during training programs
  • Maintains administrative records related to training, such as schedules and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries
  • Identifies and communicates errors, gaps or inaccuracies in the training materials
  • Works with vendors and other third party sources to coordinate technical or professional training offerings
143

Vendor Management Senior Advisor Resume Examples & Samples

  • Around 5-year partner management experience
  • Understanding of Japan IT business and characteristics
  • English proficiency (conference calls, emails, development of documents in English, etc.)
  • Data analysis and Presentation skills
  • Technical Skills for Enterprise/Client products
144

Exchange Vendor Management Organization Manager Resume Examples & Samples

  • Participate in the budgeting process to assure adequate appropriation of funds
  • Works closely with multiple department leaders to understand business needs and seeks to achieve the highest value service from vendors and evaluates vendor performance according to established performance metrics. Provides expertise in the interpretation and application of contracts
  • Ensures alignment b/t HIX and vendor contracts
  • Assists in identification, development and implementation of new contract policy and processes
  • Manages contract administration, and evaluates performance to ensure optimal customer-supplier relationships
  • Builds and manages relationships with key stakeholders and vendors to ensure that organization goals are met
  • Manage quarterly&annual performance reviews and controls assurance activity
  • Responsible for driving operational performance by managing the vendor selected by Kaiser to administer the Individual On Exchange enrollment, billing, and payment processes
  • Manage the overall performance of vendor performance in terms of quality, resources, and delivery of service
  • Ensure all aspects of vendor SLAs are consistently met
  • Lead a team responsible for managing vendor service requests, incidents, problems, disputes, and escalations
  • Act as an internal escalation point for operational service requests, incidents, problems, and disputes
  • Establishes and maintains regular meetings with key operational/technical executives and stakeholders to ensure a clear and consistent communication of vendor performance and risks
  • Escalations for client and internal resources
  • Escalated operational issues above original point of contact
  • Escalation point for DOI complaints, HIPAA violations, and other regulatory and compliance inquiries
  • Eight (8) years relevant experience
145

Team Supervisor Vendor Management Resume Examples & Samples

  • Manages performance and behavior of 12-15 Seller Support Associates through effective 1:1 meetings, coaching, and mentorship
  • Direct line management for the Seller Support Associate Advisor role
  • Implements performance goals, monitors and evaluates against pre-set goals implementing action plans to resolve performance barriers as needed
  • Reviews and analyzes performance metrics to identify areas of opportunity that will drive performance improvement
  • Ensures that Associates have a clear understanding of the performance and behavior criteria and how it impacts site performance and the overall Seller experience
  • Manages schedules, monitors adherence, time-off planning, and attendance in partnership with Workforce Management
  • Participates in daily Kaizen events to identify and implement process improvement change initiatives
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions
  • Ability to work shifts - especially night shifts from 03.30pm till 12pm
146

Coordinator, Global Vendor Management Resume Examples & Samples

  • With the Sourcing Manager, serve as BCG's relationship manager with providers of third party data and research
  • Undergraduate degree with high academic achievement required, MLS degree preferred
  • 3-4+ years of relevant business experience preferred
147

Vendor Management Integration Specialist Resume Examples & Samples

  • Review vendor contracts as necessary to determine any impacts on assignment, termination or other critical legal and business terms
  • Work with Vendor Portfolio Manager to effect the transition/integration and on Vendor Risk Assessment for transitioned vendors
  • Evaluate transitioning vendors to identify opportunities for risk reduction, consolidation and expense reduction
  • Identify Migration BSL (administrative ordering staff) network and communicate ordering processes for new end to end revenue cycle management clients
  • Provide leadership to and be accountable for the performance and direction through multiple layers of management and senior level professional staff
  • Travel to customer and prospect sites to represent Vendor Management
  • Perform additional duties as assigned
  • Demonstrated passion and commitment to positive and effective customer service and experience
  • Excellent verbal and written and presentation skills
  • Advanced or greater proficiency in Excel (ability to perform VLOOKUPs and pivot tables)
  • Strong analytical and interpersonal skills, proven ability to influence and negotiate complex and matrix reporting relationships
148

Manager, New Vendor Management IT / ES Resume Examples & Samples

  • Identify, engage and integrate a small portfolio of new vendors to Amazon.es or Amazon.it, analysing complex data to identify growth opportunities to help the MVR team succeed
  • Excellent written and verbal communication skills with the ability to explain complex concepts in a simple manner
  • Ability to work with wide range of people at all decision-making levels; ability to influence and make an impact internally and externally
  • Spanish or Italian fluent language
149

Director of IT Procurement & Vendor Management Resume Examples & Samples

  • 5+ years of IT and Telecom sourcing and category management experience along with other IT functional experience
  • BS/BA required, MBA or other relevant degree/ certification highly desirable
  • Excellent negotiation skills and experience managing complex contract negotiations
  • Superior relationship building skills and ability to lead and influence change in the face of complexity and ambiguity
  • Proactively collaborates with business leaders, suppliers and internal teams and quickly establishes credibility
  • Ability to perform in fast paced, dynamic organization with time sensititive deadlines
  • Demonstrated analytical, problem solving, organization, and communication skills
  • Project management experience that demonstrates successfully managing complex projects
  • Experience with e-sourcing tools
150

Global Technology Infrastructure Vendor Management Resume Examples & Samples

  • Bachelor's Degree required, MBA helpful
  • 5+ years of work experience in vendor management, business management, or relevant experience
  • Must have strong PowerPoint and Excel skills
  • Strong analytical, creative thinking and problem solving skills
  • Strong facilitation, process and influence skills
  • Multi task, work under pressure and meet tight deadlines
  • Execution-oriented, and able to complete tasks independently
  • Great presentation skills and comfortable in presenting concepts and ideas clearly
  • Comfortable working with all levels of the organization including senior executives
  • Work experience in technology is valuable
  • Understanding the technology, industry, and technology vendor community is valuable
151

Senior Manager Asia Head of Sourcing & Vendor Management Resume Examples & Samples

  • Delivery and project management of tenders / commercial negotiations, aligning with global strategies and working closely with Global Category Leads and Service Owners
  • Contract negotiation, including cross-border / global contracts, working in partnership with the Group Legal Commercial team
  • Delivery of the Vendor Management Framework in managing and measuring vendor and internal stakeholder adherence to SLAs
  • Consolidation of the vendor base through identification of vendor rationalisation and alignment to preferred vendors and strategic partnerships
  • Compliance to the SVM Procurement Policy
  • Thought leadership and innovative commercial solutions to deliver towards business strategy and outcomes
  • Development of strong relationships with internal leadership and stakeholders
152

Principal PM, Global Vendor Management Resume Examples & Samples

  • Develop the framework to allow us to scale vendor selection across multiple countries quickly
  • Work with partner teams such as GS, Amazon Expansions, and our international retail teams to ensure alignment and maximize synergies
  • 5+ years in a product/program management role
  • MBA or Master’s Degree
  • 7+ years in a product/program management role
  • Demonstrated track record of delivering large, cross-functional, customer facing projects
  • Ability to effectively manage relationships at senior levels (VP+)
  • Demonstrated history in creative/big thinking
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up actions
  •  Demonstrated ability to grasp and discuss technical concepts, tradeoffs and opportunistic new ideas with technical employees and partners
153

Vendor Management Inventory Technician Resume Examples & Samples

  • Review manual stock levels of various inventories at multiple plant departments for reorder
  • Candidates with an Associates or Bachelor’s degree in Business, Welding Technology or Sales will be given priority consideration
  • Minimum 2 years experience in product distribution or inventory management
  • Experience with welding and safety products, or related industrial products a plus
  • Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook)
  • Self-starter; self-motivated; operates with a sense of urgency; ability to work independently and under
  • Pressure to meet deadlines
  • Demonstrates a clear and effective speaking manner for the purpose of explaining information to
  • Customers and employees
  • Strong problem-solver, with a high level of attention to detail
  • Comfortable interacting with a wide variety of people with different personalities and backgrounds within
  • Airgas and outside the Company
  • Able to talk, hear, walk sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch
  • Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects
  • Regularly required to stand, sit and talk or hear
  • Occasionally required to walk; use hands to finger, handle, feel or use a calculator or computer; and reach with hands and arms
  • Occasionally lift and/or move up to 60 pounds and move more than 125 pounds with the aid of material handling equipment
  • Moderate to Frequent local travel (75% of work time)
  • Workspace space is that requires both indoor & outdoor environments) in various seasonal weather conditions
154

Vendor Management Organization Analyst Resume Examples & Samples

  • Contract compliance and management, drives and monitors accurate financial reporting for vendors, including tracking of: vendor revenue, vendor profitability, and customer account penetration by vendor product, technology, and/or service
  • Responsible for the development, implementation and delivery of regular vendor dashboards, vendor/market intelligence reports, identification of significant vendor changes, vendor/market opportunities, vendor risks analysis. Deliver the above through clear and concise written reports, presentations, and briefing/recommendation documents
  • Write and create analytics and competitive intelligence tracking systems. Build and maintain both internal and external networks to support intelligence and knowledge gathering
  • Develop understanding of the key business and industry drivers for MPTS business units and conduct competitive assessments/market reports, identify important market changes and clearly communicate impact to stakeholders
  • Influences by identifying conclusions and/or recommendations that combine multiple inputs, data points and facts (trends, internal and external insights, business context, legislative changes) and inspires change through the delivery of these insights in a simple, compelling manner
  • Leads and facilitates special group projects, including but not limited to supporting sourcing and procurement activities
  • Additional responsibilities include, but are not limited to
  • Minimum of 2 years’ experience in a business intelligence, financial performance analysis, market analysis, strategy, sourcing/procurement and contract management, consulting or similar role, preferably in the healthcare sector
  • Strong problems solving skills and willingness to learn
  • Demonstrated ability to perform in a cross-functional team environment
  • Attention to detail, whilst maintaining a strong sense of summary and ability to synthesize
  • Manages very complex or multiple complex projects, on time, on budget and to specifications
  • Solid experience working with senior management
  • Ability to identify operational and strategic issues and proactively drive solutions
  • Demonstrated leadership and influencing skills
  • Excellent partnering skills and team player
  • Excellent communication and presentation skills with all levels of management
  • Ability to multi-task, working proactively and independently in a fast-paced, dynamic environment
  • Strong coordination/collaboration skills necessary to gather additional insights from internal teams, industry partners and market data providers on a regular basis
  • Customer service orientation with both internal and external customers. Meets internal customer needs based on effectively communicating with stakeholders
  • Maintains strong research and analytical skills and the ability to generate and test hypotheses
  • Possesses, applies and demonstrates a diverse and comprehensive knowledge and experience of customer service & logical problem resolution principles
  • Proficient in the use of PC based office software (Excel, Word, PowerPoint, etc.) and strong technical skills, capable of learning new software quickly. Strong Excel skills are a must
  • Bachelor’s degree in Commerce, Business Intelligence, or Supply Chain preferred
  • Experience with pharmacy, healthcare data sets strongly preferred
  • Knowledge of retail pharmacy or healthcare industry business is preferred
155

Project Management Advisor for IT Vendor Management Resume Examples & Samples

  • 4+ years of program or IT vendor management or negotiation experience, with budget impact
  • Creativity and tenacity in identifying new areas to eliminate or reduce costs