Vendor Management Associate Resume Samples

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LR
L Rogahn
Liliana
Rogahn
29703 Olson Crescent
Phoenix
AZ
+1 (555) 366 1338
29703 Olson Crescent
Phoenix
AZ
Phone
p +1 (555) 366 1338
Experience Experience
09/2015 present
Boston, MA
Sourcing & Vendor Management, Associate
Boston, MA
Sourcing & Vendor Management, Associate
09/2015 present
Boston, MA
Sourcing & Vendor Management, Associate
09/2015 present
  • Manage/audit core supplier oversight processes, including score-carding, tiering, risk management and performance improvement for vendors
  • Develop and execute key sourcing strategies and utilize eRFX to deliver value and savings for the firm
  • Manage a steady pipeline of transactions while supporting other senior sourcing managers
  • Develop and deliver continuous improvements in the quality, cost, delivery and support of services
  • Facility Management Services (property management, cleaning service, and general maintenance)
  • Resolve issues relating to supplier performance or deviations from original work estimates
  • Assist in the development of category plans
03/2012 05/2015
San Francisco, CA
Cib Vendor Management Associate
San Francisco, CA
Cib Vendor Management Associate
03/2012 05/2015
San Francisco, CA
Cib Vendor Management Associate
03/2012 05/2015
  • Vendor service management; proactive vendor service model to drive improvements
  • Various project work for LOB driven initiatives
  • Client lead or core participant for vendor contract negotiations
  • Actively contribute to the implementation and integration of the operating unit's strategic objectives
  • Liaise with various Product and Operations teams on vendor related projects
  • Liaise with Technology and dealing with IT projects and issues impacting operations
  • Asset Pricing & Reference Data platform centric on-boarding support
10/2009 12/2011
Philadelphia, PA
Vendor Management Associate
Philadelphia, PA
Vendor Management Associate
10/2009 12/2011
Philadelphia, PA
Vendor Management Associate
10/2009 12/2011
  • Create and maintain effective working relationships with business area management
  • Create and institute an effective management reporting solution
  • Provide support in assessing vendor due diligence results and action plan development
  • Work with the client’s Learning & Development departments and learners to ensure requests are fulfilled satisfactorily
  • Monitor and report on the performance of vendors to ensure delivery in line with contractual obligations and performance metrics
  • Assist and train Business Owners with their vendor management responsibilities
  • Aggregate financial and vendor data utilizing spreadsheets. Analyze data and provide trending and reporting for an Asset Management enterprise view
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
San Diego State University
Bachelor’s Degree in Business Administration
Skills Skills
  • Ability to interpret and interrogate detailed operational management information into transparent commercial conclusions and recommendations
  • Strong analytical skills; ability to question/probe
  • Strong organizational, problem solving and project management skills with a detailed orientation
  • Ability to grasp concepts quickly
  • Ability to document and track data for business level consumption of vendor services for decision-making
  • Ability to work remotely and virtually with others
  • Ability to work in a multi-cultural environment
  • Time management; ability to manage multiple priorities
  • Proficient in English
  • Confident and professional telephone manner
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1

Vendor Management Associate Resume Examples & Samples

  • Aggregate financial and vendor data utilizing spreadsheets. Analyze data and provide trending and reporting for an Asset Management enterprise view
  • Support and ensure vendor monitoring processes are completed in line with the vendor engagement risk level
  • Execute vendor governance reconciliation and reporting processes
  • Develop and maintain vendor governance oversight testing and training materials
  • Support Vendor Governance quality review testing
  • Analyze and report on central repository for Asset Management vendors and applicable vendor information, due diligence results, and risk ranking
  • Potential to participate in Enterprise Vendor Governance initiatives and meetings to streamline vendor governance process, drive consistency with tools and templates, and compile Asset Management wide reporting
  • BS or BA degree in Business Administration or equivalent
  • 1-2 relevant work experience. Experience in vendor governance, program/change management, operations, audit, or risk management a plus
  • Solid analytical and organizational skills
  • Ability to work both independently and as part of a team, including interfacing with senior management
  • Self motivated and proactive with the ability to manage multiple assignments, projects, and priorities
  • Excellent Excel and Word skills required. Working knowledge of Powerpoint a plus
  • Overtime may be needed during peak periods
2

Cib Vendor Management Associate Resume Examples & Samples

  • Vendor service management; proactive vendor service model to drive improvements
  • Third Party Oversight adherence
  • Actively contribute to the implementation and integration of the operating unit's strategic objectives
  • Liaise with various Product and Operations teams on vendor related projects
  • Vendor subject matter expert to support downstream teams and clients
  • Resolve internal and external queries promptly and professionally
  • Cost oversight and accountability
  • Devise, implement, maintain, and review vendor cost allocation methodologies used across subscribers of vendor data
  • Build and maintain strong internal relationships
  • Strong communication and inter-personal skills
  • Partnership skills
  • Solid Leadership skills
  • Ability to manage own workload with minimal supervision
  • Experience of working within a pricing/reference data operations role preferable
  • Knowledge of the operation of financial markets with specific emphasis on the characteristics of all investment instruments types, securities and assets from a pricing and reference data perspective preferred
3

Vendor Management Associate Resume Examples & Samples

  • Bachelors degree preferred or equivalent work experience
  • Strong proficiency in Microsoft Excel, Word, and PowerPoint; SharePoint experience a plus
  • Vendor management and / or project management experience is required
  • Demonstrated ability to build and maintain strong relationships and networks both within and outside the organization
  • Possesses excellent organizational skills and proven ability to manage multiple tasks concurrently
  • Independent self-starter, with proven ability to work independently on multiple tasks with commitment and willingness to see issues through to resolution
4

Vendor Management Associate Resume Examples & Samples

  • Contribute to the audit process to risk assess and track regulatory applicability to drive audit coverage and clearly identify themes Project management experience: responsibility for coordinating and facilitating delivery of project objectives, tracking progress and review of project tasks to make certain deadlines, managing implementation of project lifecycle
  • Contribute to a business climate and culture that encourages integrity, respect, excellence and innovation
  • Coordinate communications across the vendor operations centers
5

Sourcing & Vendor Management, Associate Resume Examples & Samples

  • Prior experience developing RFPs and detailed statements of work related to Facility Management Design & Construction, Critical Engeering and Travel related
  • Superior analytical skills – as evidenced by a strong track record of successful analytical decision-making. Successful candidates can provide examples of “critical thinking” that demonstrate superior quantitative and analytical capabilities, and the ability to translate analysis into tactics and results
  • Strong communication skills – as evidenced by examples that demonstrate an ability to influence others through oral and written presentations. Successful candidates are able to persuade, motivate and compel support for key ideas and initiatives by delivering clear, well-structured presentations
  • Negotiation skills – as evidenced by successfully shaping the decision-making process in situations where there are competing objectives. Successful candidates have solid negotiation experience and are comfortable representing BlackRock’s interests in interactions with vendors and other counter parties
  • 3+ years of analytical, Strategic Sourcing/Procurement and Vendor Management experience in the corporate services space
  • Procurement experience with MSAs, SOWs and SLAs specifically in the corporate services category
  • Proven ability to manage issues to resolution, negotiating compromises for overall business benefit when required
  • Ability to develop and maintain effective working relationships with peers, clients and vendors
  • Demonstrated proficiency in Word, Excel and PowerPoint
  • Minimum of BA degree or equivalent
  • MBA, CPM or CPSM desirable
6

Vendor Management Associate Resume Examples & Samples

  • Specific focus on newly engaged outsourced partner managing recruitment for Morgan Stanley
  • Strong interpersonal and executive communication skills
  • Experience working with outsourced partners, specifically in recruiting function a plus
  • Proficient with Microsoft suite, especially XLS and PPT
  • Ability to learn and adapt quickly, flexible and positive attitude
  • 2-4 years of experience in a related field
7

Vendor Management Associate Resume Examples & Samples

  • Design and implement enhancements to the global vendor management program
  • Establish and monitor key supplier performance metrics
  • Facilitate vendor contract negotiations
  • Knowledge of financial services operations and the securities markets
  • Strong analytical & problem solving skills (critical thinking ability)
  • Adaptive and able to meet deadlines on assignments and change priorities as required
  • Committed to self-development
8

Sourcing & Vendor Management, Associate Resume Examples & Samples

  • Support strategic sourcing opportunities through the introduction of a competitive marketplace, demand management, supplier consolidation, and process reengineering
  • Support and manage competitive bid processes, including RFP’s, RFI’s, RFQ’s
  • Partner with Technology Leads and Legal team in the negotiation of various types of IT Vendor agreements; including Master Services Agreements (MSAs), Statements of Work (SOWs), and Service Level Agreements (SLAs)
  • Own the full strategic sourcing cycle, including vendor identification and selection, price negotiation, and contract “red-lining” (editing)
  • Prepare and/or assist with the review of reports and analyses of sourcing activities at the group and functional levels
  • Assist internal clients with the identification of technical requirements review of the sourcing strategy and recommend process improvements where applicable
  • Manage a steady pipeline of transactions while supporting other senior sourcing managers
  • Participate in the identification, planning, and management of a pipeline of strategic sourcing projects for SVM
  • Perform market research and benchmarking of suppliers and related service categories
  • 3+ years of IT Sourcing /Procurement and vendor management experience - preferably for large global organizations within the Financial Services or Information Technology verticals
  • Relevant experience preparing MSAs, SOWs, and SLAs within IT spend areas such as Hardware, Software, and Professional Services
  • Demonstrated ability to manage a significant pipeline of deals/transactions simultaneously; ability to expedite transactions accurately and quickly
  • Strong analytical and communications skills: the successful candidate must elicit and analyze multiple proposals, create corresponding business cases (including financial reports), and present clear and concise summaries of recommended options
  • Experience identifying and capturing sustainable hard savings in Sourcing initiatives
  • Interest in understanding the marketplace for IT infrastructure
  • Excellent negotiation skills and the ability to achieve effective compromises that preserve our business interests
  • Ability to develop and maintain effective working relationships with clients and vendors
  • Ability to generate support for key initiatives from senior management and other critical stakeholders
  • Experience with competitive bidding (RFI, RFP, RFQ), vendor selection, and vendor risk assessment
  • Ability to manage and prioritize multiple projects concurrently
  • Good communication skills and the ability to influence others through oral and written presentation
  • Good MS Office skills, particularly Excel and PowerPoint; Sharepoint and P2P platforms are a plus
9

Sourcing & Vendor Management, Associate Resume Examples & Samples

  • Own the full strategic sourcing cycle, including vendor identification and selection, benchmarking, price negotiation and contract terms review primarily for projects in the following categories of spend
  • Extensive experience in strategic sourcing/procurement and vendor management, ideally in the Professional Services space
  • Prior experience developing and issuing RFPs, MSA’s & SOWs, Engagement Letters on a regional or global basis, ideally related to the professional services category
  • Have a good understanding of contract law, be able to understand, interpret and articulate key legal terms in agreements
  • Negotiation skills – as evidenced by successfully shaping the decision-making process in situations where there are competing objectives. Successful candidates have solid negotiation experience and are comfortable representing BlackRock’s interests in interactions with vendors and other third parties
  • Contribute to building a culture within SVM that is focused on developing purposeful and sustainable relationships with internal clients whilst at the same time being capable of constructively challenging and influencing clients to ensure the firm’s best interests are met
  • Have a high-level understanding of the key risks associated with contracting with vendors and the steps to needed to take to mitigate them
  • Regularly share knowledge and learning appropriately with all colleagues across the firm to enable continuous improvement
  • Be able to produce clear and concise documents / reports to explain the background, key points, findings and recommendation(s), etc
  • Must have attention to detail and a track record of successful analytical decision-making
  • Fully qualified member of CIPS (or working towards qualification) desirable
10

Vendor Management Associate Resume Examples & Samples

  • Develop, monitor and control vendor management processes for Autodesk Localization Solutions
  • Source vendors to meet the requirements of the Localization Solutions team following formal processes such as RFP / RFQ / RFI
  • Research industry standard pricing in order to provide up-to-date recommendations on pricing and resource capacities. Lead negotiations with vendors on an annual basis
  • Create and maintain vendor contracts in conjunction with the Procurement team. Define and maintain Service Level Agreements
  • Create and manage programs to evaluate vendor performance, risk and skill
  • Plan and conduct yearly events such as Annual Business Reviews, Vendor Summits and other meetings
  • Develop strategic relationships with vendors' account management
  • Manage vendor escalations on an on-going basis
  • Run multiple initiatives concurrently. These could be within vendor management or cross-functional initiatives
  • Attend industry conferences to network, acquire education, and build vendor relationships
11

Vendor Management Associate Resume Examples & Samples

  • Monitor day-to-day business results for your vendor in the three key domains: Financial results, customer experience, and control environment
  • Demonstrate your judgment with effective written and verbal communication
  • 3-5 years of business operations experience, working in a matrixed structure
  • Experience designing business processes
  • Demonstrated end-to-end responsibility for identification and mitigation of process gaps related to mandated policies and procedures
  • Experience managing within a collections environment preferred, especially in managing the performance of and relationship with collections vendors
  • Travel time required approximately 10%-20% of the time
  • Thorough knowledge of post charge-off collection processes preferred
  • Programming skills/aptitude is desirable
12

Vendor Management Associate, Office Based Resume Examples & Samples

  • Professionally represent Quintiles to suppliers while acting as a point of contact for their assistance in getting through the Quintiles vendor qualification and onboarding processes
  • Use situational critical thinking to correctly analyze each individual issue and then collaborate with others to bring issues to successful and timely closure
  • May act as contact point for the business to explain and support their efforts to successfully complete the PO Requisition, vendor setup, and vendor qualification processes
  • Interact with employees and suppliers in a variety of European languages to ensure they provide accurate and complete information to allow suppliers to be properly established
  • Manipulate Microsoft Excel to properly analyze and report departmental results
  • Manipulate PeopleSoft to ensure suppliers are created properly
  • All responsibilities are essential job functions unless noted as nonessential (N)
  • Knowledge of purchasing or procurement processes
  • Critical and creative thinking and problem solving
  • Ability to communicate effectively and persuasively with representatives from other companies in English and at least one European language other than Slovak
  • Data analysis and manipulation skills
  • Knowledge of Microsoft Office applications
  • Ability to exercise judgment within procedures and practices to determine appropriate action
  • Ability to prioritize and coordinate multiple work requirements to meet deadlines
  • Ability to establish and maintain effective working relationships with co-workers and vendors
  • May be required to work shift hours to cover U.S. East Coast timezone
  • Bachelor’s Degree with experience in accounting, purchasing, supply chain management, materials management, or procurement; or equivalent combination of education, training and experience
  • PeopleSoft purchasing experience an added advantage
  • Ariba experience an added advantage
13

Operations Risk & Control Vendor Management Associate Resume Examples & Samples

  • Establish and monitory key supplier performance metrics
  • Review and track risk components of Operations supplier relationship
  • Conduct, facilitate and/or track formal vendor governance meetings
  • Create and institute an effective management reporting solution
  • Outstanding communication skills (both verbal and written)
  • Excellent interpersonal skills: able to adjust approach as required
  • Strong skills in relationship building
  • Excellent time management and organizational skills
14

Vendor Management Associate Resume Examples & Samples

  • Conducts timely and accurate fulfillment of daily replenishment orders for the customer
  • Communicates effectively with the customer about product stocking levels and seasonal fluctuations and outages to ensure there are no stock outs
  • Communicates with other functional departments to maintain high levels of customer satisfaction
  • Loads/unloads materials into stocking areas, such as racks, shelves, or vehicles, at customer location following company procedures
15

Vendor Management Associate Resume Examples & Samples

  • Maintain and update Vendor Management databases, including Enterprise Risk Management (ERM) related information and documents (i.e. risk assessments, contracts, due diligence tasks and documentation.)
  • Track and manage contract review and expiration dates through applicable systems. Notify business owners of expiring contracts and necessary renewals
  • Complete intake forms in the RAAS system and review risk scores for new vendors. Screen new vendor risk assessments and determine documentation needed to assess vendor
  • Ensure proper approvals and signatures are in place for all contracts
  • Assist with the review and revision of vendor management policies and procedures
  • Assist and train Business Owners with their vendor management responsibilities
  • File and maintain all vendor documents
16

Vendor Management Associate Resume Examples & Samples

  • Assist the Vendor Management Compliance Specialist in managing business owners regarding their contracts and statements of work for services ensuring that all documents and related materials are processed and included in the VM system
  • Assist the Vendor Management Compliance Specialist daily in directing business owners regarding the maintenance of the required vendor due diligence ensuring that all documents and related materials are processed and included in the VM system
  • Maintain Business Owner adherence to the Vendor Management Compliance Specialist Policy and Program
  • Assist the Vendor Management Compliance Specialist in collating all materials required for internal and external audit engagements
  • Support the Vendor Management Compliance Specialist in the Administration of the FFB Staples office supply program
  • Support the Sourcing Director as required in managing vendor contracts and eventually negotiating small agreements
  • 2-3 years of experience in vendor management /contract administration
  • Knowledge and experience in working with vendor sourcing and risk compliance with an understanding of the regulatory guidance governing Vendor Management for Financial Institutions
  • Experience in working with Vendor Management Policies and Procedures
  • Proven Time Management skills
  • Proficient in Microsoft Office Suite software products (Access, Excel, Word, PowerPoint, Visio, and Sharepoint)
  • Good communication skills with above average written communication skills
  • Preferred working knowledge of the RSA Archer Vendor Management System
  • Preferred experience in negotiating small agreements
  • Bachelor’s degree from an accredited, four year college or university with an emphasis in business, finance or equivalent
17

Vendor Management Associate Resume Examples & Samples

  • Act as key point of contact for service centers, client and vendor managers
  • Co-operation with other sub-teams
  • Communicating the agreed reports/documents to service centers/client/vendor managers
  • Processing D2D team tickets and ensuring ticket resolution according to agreed timelines
  • Collecting and understanding country/process specifics, increasing knowledge base and improving resolution rate of tickets resolved directly by D2D Support team
  • Tickets analysis and FAQ preparation/distribution
  • Reviewing country/process specifics on regular base, initiating process changes if needed and driving them together with the client/vendor managers
  • Performing evaluation and having understanding of HVCs claiming behavior and WIP
  • Addressing claiming/process gaps according to the agreed governance structure and organizing checkpoints with agreed counterparts
  • Organize/participate the conference calls with agreed counter parts according to he agreed frequency, making notes and their follow ups
  • Process automation/improvements and to report the achievements to your team lead
18

Vendor Management Associate Resume Examples & Samples

  • Day to day oversight of on-boarding vendors into the Invesco VM program
  • Working with designated vendor relationship managers in the Business Units to ensure program participation, compliance and provide any needed support or training
  • Monitor and report on the performance of vendors to ensure delivery in line with contractual obligations and performance metrics
  • Designing SLA/KPIs and proactively managing, monitoring and reporting on vendor performance against targets in governance reports and dashboards
  • Documenting repeatable and sustainable vendor oversight processes
  • Annual reviews and coordination of vendor meetings, both regular business review meetings and incident remediation
  • Assist the Director, Vendor Relationship Management in pulling together data for reports to senior management (possibly Fund Boards) and support building partnerships between our vendors and the business groups
  • Organizing and maintaining accurate vendor records and documentation
  • 3+ years directly-related work experience in vendor/supplier relationship management or vendor risk management
  • Hands on experience with creating tools, templates, and dashboards
  • Experience with tracking KPIs, metrics reporting and contract compliance
  • Knowledge of vendor risk and relationship management practices
  • Must have strong proficiency in Microsoft Office, specifically Excel, Word, and Powerpoint
  • Must be able to use these applications to create tools and templates related to the VM program
  • Self-motivated and self-reliant
  • Demonstrated ability to define, proactively monitor and report on vendor performance metrics
  • Strong verbal, written/documentation and presentation communication skills
  • Strong analytical skills; ability to question/probe
  • Ability to document and track data for business level consumption of vendor services for decision-making
  • Ability to conduct complex analysis and present data in a meaningful way
  • Open minded, flexible, and willing to listen for other people’s opinions
  • Interpersonal skills necessary to effectively communicate over the phone with a variety of individuals at all technical levels are required
  • Familiarity with vendor contracts
  • Strong organizational, problem solving and project management skills with a detailed orientation
  • Ability to interpret and interrogate detailed operational management information into transparent commercial conclusions and recommendations
19

Vendor Management Associate Resume Examples & Samples

  • Effectively manages day to day delivery of internal/external training requests
  • Operates within ‘Managed Service’ environment (contract and specific curriculum/programme requirements)
  • Co-ordinates with both known and new training vendors/suppliers in order to effectively fulfil client requirements
  • Has responsibility for managing purchase orders and invoicing management
  • Ensures accuracy of information received and if applicable requests or clarifies further information from the client/vendor
  • Effectively manages day to day contact with internal and external vendors /suppliers and other departments
  • Liaise with training administration team to ensure clients requirements are met and ownership for tasks and responsibilities are understood
  • Liaise with both Conduent internal and client/vendor Finance and Accounts departments
  • Ensure closed loop process is completed with TA for all course bookings and registrations
  • Work with the client’s Learning & Development departments and learners to ensure requests are fulfilled satisfactorily
  • Learner requirements
  • Vendor/supplier requirements
  • L&D department
  • Identify recommendations for process improvements in conjunction with the client and internal departments and implement accordingly
  • Language skills
  • Proficient in English
  • IT literate, particularly intermediate/advanced MS Excel and Database skills
  • Calm under pressure
  • Able to understand the Conduent Services business and HR Shared Service offering
20

Vendor Management Associate Resume Examples & Samples

  • Bachelor’s degree in related field or equivalent experience is highly preferred
  • 5-6 years of related Vendor Management work experience
  • 2-3 years of Healthcare industry work experience