Technical Writer, Senior Resume Samples

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TH
T Hayes
Triston
Hayes
96716 June Divide
San Francisco
CA
+1 (555) 182 0962
96716 June Divide
San Francisco
CA
Phone
p +1 (555) 182 0962
Experience Experience
Philadelphia, PA
Technical Writer Senior
Philadelphia, PA
Friesen and Sons
Philadelphia, PA
Technical Writer Senior
  • Have a working knowledge of MIL-STD style guides MIL-STD-40051, MIL-STD-38784, or equivalent
  • Proficient with Microsoft office products (Word, Excel, Project, PowerPoint, SharePoint)
  • Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way
  • Composes or updates material that is mostly standardized for reports, manuals, briefs, proposals, technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance software and hardware
  • Interviews programmers, engineers, developers, and other technical personnel; Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research technical information for use in more complex documentation
  • Monitors work to ensure quality, and continuously promote Quality First Time
  • Assists in creating project plan, etc. for completing documentation
New York, NY
Technical Writer, Senior
New York, NY
Hirthe Group
New York, NY
Technical Writer, Senior
  • Working knowledge of infrastructure server farms, network communications protocols, firewall security, system/application monitoring, WAN/LAN configurations
  • Provide support by assisting in rewrites of quality materials and technical reports
  • Create, or manage creation of, any type of clinical research reporting document such as manuscripts, posters or oral presentations to present data objectively in a clear, concise format
  • Author and publish the documentation suite for each infrastructure project for two core audiences (online HTML knowledge articles for global Operations Support teams authored in Remedy Knowledge Management System, and printed infrastructure reference guides for Platform Engineering authored in MS Word)
  • Create Case Report Forms (CRF’s) for investigator initiated trials. Identify data discrepancies and missing data from the CRF’s in comparison with the protocol and vice versa
  • Participate as a key member of a large, centralized documentation team, taking part in peer reviews, mentoring, and exchange of best practices ideas and concepts
  • Liaise with the principal investigator, sub-investigators, biostatisticians, translational correlative scientists, external sponsor vendors, and the clinical trials office staff to ensure a scientifically sound study protocol that is compliant with FDA, ICH GCP guidelines
present
Dallas, TX
Technical Writer / Senior User Trainer
Dallas, TX
Davis Group
present
Dallas, TX
Technical Writer / Senior User Trainer
present
  • Audience may include attorneys, paralegals, Government Case Managers, client agency staff, and/or other Contractor employees
  • Leidos is a global leader in the integration and application of information, technology and systems working to solve the world’s toughest challenges in the civil, health, defense, intelligence and homeland security markets. The company’s 33,000 diverse employees support vital missions for government and commercial customers in 30 countries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company’s diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer
  • Develops training course outlines and agendas
  • Establishes training facilities and schedules
  • Assists in setting up and operating end user support program for major applications in support of specific projects
  • Sets up overall user training programs, particularly for litigation support and office automation applications
  • Organizes, prepares, schedules and conducts training sessions
Education Education
Bachelor’s Degree in English
Bachelor’s Degree in English
University of Memphis
Bachelor’s Degree in English
Skills Skills
  • Strong attention to detail
  • CBP Suitability Clearance
  • High working knowledge of MS Office suites
  • Extensive working knowledge of C4I engineering drawings, technical publications, and manuals
  • Ability to work in a fast-paced environment
  • Excellent communication skills (written and verbal)
  • Ability to successfully obtain a comprehensive background investigation
  • Microsoft Word
  • Experience using MadCap Flare in a single-source environment, creating online help and PDFs from the same material
  • Experience using applications such as SnagIt and Microsoft Visio for creating screen captures and diagrams
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15 Technical Writer, Senior resume templates

1

Technical Writer, Senior Resume Examples & Samples

  • 10+ years of experience in a professional work environment
  • Experience with writing technical engineering manuals for engineering drawings, briefings, or reports
  • Knowledge of one or more of the following: Computer Aided Design (CAD), developing process maps using Microsoft Visio 2016 software, Autodesk, Adobe Photoshop, or Microstation
  • Ability to manage staff and technical document creation effectively
  • Ability to complete, track, update, rewrite, and peer review technical manuals
  • Ability to work on a multi-disciplinary team and interface with functional experts outside of the area of expertise
  • Ability to support a multitude of diverse clients through a general knowledge of enterprise operations
  • BS degree in Mechanical Engineering or EE preferred
2

Technical Writer, Senior Resume Examples & Samples

  • Aid in development and management of multi-project grant proposals and other grants of institutional importance. Assist with scientific writing and editorial review, align narratives to a unified voice and format, and help to execute high-quality final products. Maintain awareness of funding agency guidelines. Participate as a member of programmatic teams, acting, as needed, as shepherd/scheduler/stage manager/coach/contributor
  • Address writing/editorial needs of the HCI Director’s office and the Institute, as assigned (letters, reports, proposals, manuscripts)
  • Utilize scientific writing expertise and awareness of HCI research to describe HCI discoveries for the public
  • Maintain awareness of HCI goals, activities, and accomplishments through attendance at relevant meetings, seminars, retreats, and strategic planning events
3

Technical Writer Senior Resume Examples & Samples

  • Bachelors or Masters degree in Electrical Engineering, Mechanical Engineering or Industrial Engineering
  • Proficient with Microsoft office products (Word, Excel, Project, PowerPoint, SharePoint)
  • Experience in HTML/SGML/XML editing software and Arbortext Editor or equivalent XML editing tool
  • Ability to write technical content for maintenance technical manuals including installation, test, repair, and troubleshooting procedures
  • Ability to acquire and verify subject matter content by interviewing workers engaged in developing products, observing production methods, referring to Engineering drawings, notes, manuals, and similar publications
  • Ability to obtain a Government Security Clearance
  • Working knowledge of DoD specifications i.e. S1000D
  • Experience with tracking status for multiple projects
  • Experience with the development of Basis of Estimates (BOEs) within the discipline of Technical Publications
  • Previous military experience or working in DoD industry
4

Technical Writer, Senior Resume Examples & Samples

  • Create and maintain complex Visio flow diagrams that illustrate transaction traffic patterns, network connectivity, and all configurable system components
  • Participate as a key member of a large, centralized documentation team, taking part in peer reviews, mentoring, and exchange of best practices ideas and concepts
  • Working knowledge of infrastructure server farms, network communications protocols, firewall security, system/application monitoring, WAN/LAN configurations
  • Experience with Online knowledgebase and printed guides
  • Excellent written and verbal skills. Must be able to build a rapport with infrastructure engineers, working closely with them to produce comprehensive documentation that describes sophisticated distributed platforms for internal support staff consumers
  • Excellent organizational and time management skills. Must be able to juggle multiple projects under tight deadlines while being flexible to accommodate shifting schedules
  • Experience with running/hosting WebEx sessions. Position requires hosting both large WebEx presentation-type sessions and smaller collaborative WebEx sessions
  • MS Visio
  • HTML or XML online authoring application
  • MS PowerPoint
5

Technical Writer Senior Resume Examples & Samples

  • Strong interpersonal, written, and oral communication skills
  • Strong technical background
  • Works well in Team environment or can work alone with minimal supervision
6

Technical Writer Senior Resume Examples & Samples

  • Strong communication skills for both internal and external customers
  • Working knowledge of MIL-STD style guides MIL-STD-38784, MIL-DTL-5096, MIL-DTL-38807, MIL-PRF-8031, MIL-PRF-32216, or equivalent
  • Experience using ETIMS and managing a TODO account
  • Experience with the BroadVision QuickSilver authoring tool is preferred
  • Experience creating engineering drawings, preferably with Visio
7

Technical Writer, Senior Resume Examples & Samples

  • 5+ years’ experience creating product documentation and user assistance is required
  • Must have advanced skills with MadCap Flare or RoboHelp developing online help and PDFs
  • Experience writing user interface text and application screen content is preferred
  • Strong organizational skills, with the ability to multi-task, adapt to change, and meet deadlines
  • Outstanding interpersonal skills, with the ability to work independently and as a team member in a collaborative environment
  • Attention to detail and accuracy in deliverables is required
  • Previous experience in the fields of finance or banking is preferred. Experience with financial risk management is a plus
  • Experience using applications such as SnagIt and Microsoft Visio for creating screen captures and diagrams
  • Advanced competence using Microsoft Office tools (Word, Excel, PowerPoint) to develop product documentation, track projects, and develop presentations
  • Experience working as a technical writer in the Agile Scrum development methodology is strongly preferred
8

Technical Writer Senior Resume Examples & Samples

  • Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication, and arrange for typing, duplication and distribution of material
  • Creates, compiles, and delivers more complex system/software developmental documentation packages from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes
  • Skill in investigation and analysis
  • Skill in preparation of written material
  • Skill in production and quality control
  • Skill in understanding and focusing on the clients' needs, establishing credibility and building relationships with clients
  • Ability to communicate effectively verbally and in writing
9

Technical Writer, Senior Resume Examples & Samples

  • Conducts research and ensures the use of proper technical terminology
  • Attends software development meetings on a regular basis
  • Prepare, disseminate and provide for the orderly safeguard of technical documents
  • Proficiency in writing technical documents
  • Provide support in the area of technical editing by reviewing the grammar, writing styles and syntax of quality materials and technical reports
  • Provide support by assisting in rewrites of quality materials and technical reports
  • Ensure Quality Assurance on training materials
  • Experience using Microsoft Office Suite to include Word, Excel, PowerPoint
  • Experience with applicable software applications
  • Experience using proprietary software applications
  • Minimum two years working directly with customers
  • Experience using Adobe RoboHelp
  • Experience with Agile Methodology and applicable software applications
  • Four to Six years or related experience
  • A Bachelor’s Degree in English or other related discipline and two years of experience or a minimum of 5+ years of relevant experience     
  • Ability to successfully obtain a comprehensive background investigation
10

Technical Writer, Senior Resume Examples & Samples

  • 8+ years of experience with technical writing or equivalent activities
  • Experience with researching highly technical subject matter and organizing material from a variety of sources
  • Experience with Adobe InDesign and RoboHelp
  • Knowledge of basic technical writing concepts for various document types
  • Ability to work independently and as part of a highly collaborative unit
11

Technical Writer, Senior Resume Examples & Samples

  • Responsible for maintaining, editing, and validating the content of the knowledge base
  • Responsible for suggesting new knowledge and drafting its content
  • Conducts routine audits of content within knowledge repositories to assure compliance with the knowledge architecture and related standards, policies and procedures
  • Maintain the internal knowledge portal
  • Instruct participants in both classroom and distance learning programs
  • Work with Subject Matter Experts (SME) to ensure that course materials and training courses reflects current product features and organizational processes
  • Incorporate adult learning principles (learning needs/styles, etc.) in all material and activity development
  • Maintain strong interaction with SMEs to create and revise materials; with end users to review and revise materials and with other internal departments for exchange of ideas
  • Develop and maintain blended curriculum and supporting documentation for instructor-led courses
  • Consult with internal clients to understand client training requirements, design appropriate solutions and schedule and lead knowledge harvesting, design and review sessions
  • Familiar with the ADDIE model of instructional design
  • Bachelor’s degree preferred in Education, Psychology, Journalism, Communications or Business
  • Equivalent work experience may be substituted for degree
  • 3+ years of experience developing and delivering training
  • 3+ years of experience writing procedures and/or documentation
  • Strong document editing experience
  • Knowledge in education analysis: job function analysis, task analysis and audience analysis
  • 3+ years of experience using instructional design methodology
  • 3+ years of experience with Microsoft Office tools (Excel, Word, PowerPoint, and Outlook)
  • Knowledge of debit platforms preferred not required
  • Knowledge of eLearning software preferred not required
  • Excellent problem-solving, analytical and investigative skills
  • Strong customer service and follow-up skills
  • Ability to manage own work on multiple concurrent projects
  • Knowledge of SharePoint 2013 preferred
  • Knowledge of ServiceNow preferred
  • Occasional travel for team meetings may be required (10%)
12

Technical Writer Senior Analyst Resume Examples & Samples

  • Knowledge of help authoring and desktop publishing tools and experience with Flare and topic based authoring
  • A strong foundation in engineering, computers or software with hands-on use of products is required
  • Possess strong communication skills, have an inquiring mind with meticulous attention to detail and be able to juggle multiple tasks, tight deadlines and surprises with ease
  • Excellent writing and editing skills, strong organizational skills
  • 3 to 5 years of technical writing experience documenting software applications
  • Ability to use creativity in the preparation of documents while remaining compliant with departmental guidelines
  • Ability to formulate questions which focus on documentation omissions and inadequacies
  • Bachelor's degree in English, Journalism, Communications or Computer Science is preferred
13

Technical Writer, Senior Resume Examples & Samples

  • Experience with gathering and converting data into a written narrative, including technical manuals, standard operating procedures, and policies
  • Experience with Microsoft Office, Adobe Acrobat, and graphics tools
  • Ability to edit and perform quality control of reports, presentations, and other documents
  • Ability to be detail–oriented, flexible, proactive, multi–task, adapt quickly to changing client priorities, and respond to ad hoc requests
14

Technical Writer Senior Resume Examples & Samples

  • Provides guidance and direction to technical teams as needed
  • Primary interface between project teams and Technical Documentation Department, acts as liaison to project leader, conducts formal meetings, track project status and resolves any communication barriers
  • Facilitate the timely development, change, review and approval of documentation according to project schedules, including the resolution of resource issues relative to processing of such documentation
  • Designs, develops, tests, and maintains documentation for Ventana Medical Systems products associated with the design, manufacture, test, release, installation, and distribution within established schedule and budget targets
  • Creates, writes and edits high quality text and graphics, using easy-to-understand grammar, excellent writing structure and good punctuation
  • Assist in ancillary services and interdepartmental activities or applications required for publication, preparation, storage and delivery of documentation
  • Evaluate, recommend and mobilize the organization to adopt new component content management systems (CCMS) and business models
  • Develop and revise Quality System documents, such Guidance Documents, Work Instructions, and Templates to drive consistency and quality of content in user documentation
  • Help maintain all desktop publishing tools that are required to skillfully produce efficient and accurate labeling documentation
  • Assist in the maintenance of corporate standards and certificate library management activities
  • Train and mentor technical writers
  • Directs and provides oversight in managing the Bids and Quotes processing for translation operations including continuous process improvement and the establishment of process metrics
  • Monitors work to ensure quality, and continuously promote Quality First Time
15

Technical Writer Senior Cyber Security Resume Examples & Samples

  • Bachelor's Degree with 5 years’ experience or eight (8) years of professional experience can be substituted in lieu of a degree
  • Exceptional technical writing, editing, research, and reporting skills to develop a variety of cyber security-related documentation, ensuring products are clear and concise, technically accurate, and audience appropriate
  • Strong communication skills (both written and verbal) to effectively coordinate with technical subject matter experts and management at all levels
  • Ability to work with a variety of Microsoft Office products, such as Word, Excel, and PowerPoint to deliver quality products
  • Must have the ability to work collaboratively as well as independently on multiple tasks in a fast-paced environment
  • Ability to work in an environment with evolving requirements and dynamic schedules
  • Experience utilizing Microsoft SharePoint to develop and modify web content is preferred
16

Technical Writer, Senior Resume Examples & Samples

  • 15+ years of experience in a professional work environment
  • 10+ years of experience in grant, proposal, or technical writing with proven effectiveness
  • 8+ years of experience with technical writing
  • Experience in Microsoft Office programs
  • Ability to display a keen sense for attention to detail
  • Ability to be highly effective in a remote and distributed environment
  • MA or MS degree in a Human Relations field preferred
  • LSS Certifications
17

Technical Writer / Senior User Trainer Resume Examples & Samples

  • The ability to compose or edit documents or web content produced by others for clarity, conciseness, tone, grammar, punctuation and spelling
  • Research skills to identify issues affecting the program to be used as subject matter for monthly newsletters
  • At least one year must be experience with the specific applications being supported
  • Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported
  • Excellent oral and written communications skills required
  • Compose or edit documents or web content produced by others for clarity, conciseness, tone, grammar, punctuation and spelling
  • Responsible for creating monthly newsletters
  • Assists in setting up and operating end user support program for major applications in support of specific projects
  • Sets up overall user training programs, particularly for litigation support and office automation applications
  • Develops training course outlines and agendas
  • Establishes training facilities and schedules
  • Organizes, prepares, schedules and conducts training sessions
  • Training will most often be user-level training for specific databases or specific litigation support applications
  • Audience may include attorneys, paralegals, Government Case Managers, client agency staff, and/or other Contractor employees
  • Prepares training approach and materials
  • Arranges for use of training facilities, for access to appropriate applications, etc.
  • Should be familiar with the Government's word processing, spreadsheet, and email systems. - Experience Working in a Government / Legal environment
  • Experience with DOJ office automation environments extremely helpful
  • Current or active clearance
  • Undergraduate degree strongly preferred
  • Experience with Relativity, LAW (Legal Access Ware), Concordance, Summation, CaseMap/TimeMap, TextMap, Sanction, and/or TrialDirector
18

Technical Writer, Senior Resume Examples & Samples

  • Assist principal investigators at HCI in the development of therapeutic oncology based investigator initiated clinical trials by merging required language from external vendors/manufacturers, with the sponsor investigator concept in the format of the institutional HCI protocol template
  • Responsible for researching the background, methodology, and significance of the clinical trial while providing strategic input to the overall study design
  • Liaise with the principal investigator, sub-investigators, biostatisticians, translational correlative scientists, external sponsor vendors, and the clinical trials office staff to ensure a scientifically sound study protocol that is compliant with FDA, ICH GCP guidelines
  • Works closely with the Clinical Trials Office including the Finance, Regulatory and Specimen Processing department to ensure protocol budget is complete and funding is secured, regulatory timelines are met, and protocol manuals are drafted as applicable for the clinical trial
  • Create Case Report Forms (CRF’s) for investigator initiated trials. Identify data discrepancies and missing data from the CRF’s in comparison with the protocol and vice versa
  • Maintains current knowledge regarding federal and state guidance, including Good Clinical Practice (GCP)
  • Track study progress including monitoring enrollment, dose escalation, data completion and validation
  • Recognize protocol deviations and modifications needed for the protocol and draft study protocol amendments
  • Oversees, coordinates, and conducts monitoring of clinical research studies as needed
  • Acquire and abstract primary or secondary data from existing internal or external data sources and conduct clinical analysis of the data
  • Assist in the development, implementation and optimization of data collection systems and other strategies that enhance data quality and completeness
  • Organize and interpret data to develop recommendations based on findings
  • Create, or manage creation of, any type of clinical research reporting document such as manuscripts, posters or oral presentations to present data objectively in a clear, concise format
  • Recommends enhancements to standard operating policies and procedures for compliance review. Develop departmental SOPs
19

Technical Writer Senior Resume Examples & Samples

  • Four years experience in the creation, development, planning, writing and editing of documentation pertaining to programming, systems operation, training, and user documentation
  • Four years experience in the development and maintaining of Training Lesson Strategy Reports, Instructor Planning Documents, and Student Guides
  • Have a general knowledge and understanding of engineering specifications (drawings, A-level specifications, test procedures, etc.,) in order to translate into user documentation
  • Ability to coordinate and support in-process reviews, certification activities, and support of verification events with Lead Technical Writer to ensure TOs are adequate, safe, and accurate
  • Should have the ability to produce and/or update documentation using Adobe Acrobat® XI Pro, Adobe Photoshop®, Adobe Illustrator®, Microsoft Word®, and a Basic understanding of Satellite Communications systems operations and applications
  • Proficient in the use of Adobe® Technical Communication Suite 4, Adobe Frame Maker (11 preferred)
  • Should have knowledge of: TO 00-5-1, TO 00-5-3, MIL-STD-38784A, DI-MISC-81457, 81458, and 81456, and applicable USAF directives/specifications
  • Should have ability to produce clear and concise documentation using Adobe FrameMaker®, MS Word®, and Excel® software
  • Work in a team environment and negotiate solutions among functional groups (Mechanical Engineering, Software Engineering and others) is a key success factor
  • Clearly communicate orally and in writing, and knowledge of computer security policies and practices
  • Interpret and follow written technical instructions and procedures, as well as the ability to work harmoniously in a team environment with government customers and other contractors
20

Technical Writer, Senior Resume Examples & Samples

  • Consult with professional engineering or scientific personnel on the objectives or parameters of assigned technical support project in support of a wide variety of US Coast Guard C4I Systems
  • Research, locate, retrieve and generate data reports necessary for the development of technical documents
  • Plan and organize components, apparatus, and equipment for adherence to engineering documentation and direction, project objectives and compliance
  • Support customer by creating, editing and revising all necessary System Development Lifecycle Documents. These documents include but are not limited to Time Compliant Technical Orders (TCTOs), Equipment Integrated Logistic Support Plans (EILSPs), Software Installation Plans, Hardware/Software Operator Guides, detailed performance descriptions, and various equipment manuals
  • High working knowledge of MS Office suites
  • Expert technical writing skills
  • Extensive experience using networked computer systems, shared drives, and the internet
  • Extensive technical experience in the operation, preventative maintenance, corrective maintenance, repair, and supply support of C4I equipment
  • Extensive working knowledge of C4I engineering drawings, technical publications, and manuals
  • Extensive understanding of the development and/or use of documentation relating to Integrated Logistics Support (ILS) of C4I systems
  • DOD/DHS Technical writing experience
  • DOD/DHS Integrated Logistics Support experience
21

Technical Writer Senior Resume Examples & Samples

  • Experience in MS Office and Adobe Acrobat
  • Proficient in Classification Markings
  • Security +
  • The engineer is required to have a TS/SCI clearance. Must have current SSBI
22

Technical Writer, Senior Resume Examples & Samples

  • Design, develop, and deliver software user assistance that helps our clients understand and use our products to do their jobs more effectively
  • Use your skills in writing and information design to deliver what the customer needs in PDF and online help formats. This includes creating documentation for end users, administrators, and technical users
  • Work with subject matter experts to ensure concepts and functions are accurately documented, reviewed, and tested
  • Work with minimal supervision in a collaborative environment, managing your time, prioritizing tasks, and working to meet a committed delivery date
  • Participate actively on a team using the Agile Scrum development methodology, including participating in elaboration and planning meetings
  • Advanced skills with MadCap Flare or RoboHelp developing PDFs and online help
  • Previous experience in the fields of finance or banking is preferred. Experience with cash management or account financial operations is a plus
  • Experience writing user interface text and application screen content is a plus
23

Technical Writer, Senior Resume Examples & Samples

  • Write and manage IFUs for CATD products
  • Gather input from Engineering, Marketing, Clinical, and Regulatory, etc., to define specific requirements for IFUs by attending project meetings and meeting with individual experts as necessary
  • Enhance professional appearance and readability of product IFUs by editing them for grammar, consistency, style, and format
  • Coordinate final IFU implementation to ensure that all requirements and deadlines are met (including translation, freelance graphic designer, documentation release, and print vendors, etc.)
  • Produce IFU content by following defined requirements, using the following prescribed software FrameMaker, InDesign
  • Bachelor’s Degree in a relevant technical discipline, Communications, Science, English or equivalent
  • Six plus years of progressively more responsible experience as a technical writer in a medical or high-technology (preferably biotechnology) environment
  • Experience with InDesign required
  • Experience working in a content management system a definite plus
  • Current or recent medical device or pharma industry experience
  • 3-5 years experience in the medical device industry
  • End-user technical writing experience. (Direct experience writing clinician and/or patient manuals