Senior Technical Writer Resume Samples

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R Rippin

Rossie

Rippin

122 Trinity Vista

Boston

+1 (555) 209 6347

122 Trinity Vista

Boston

Phone

p +1 (555) 209 6347

Experience Experience

Houston, TX

Senior Technical Writer

Houston, TX

Berge, Hirthe and Reichel

Houston, TX

Senior Technical Writer

Work closely with Development Engineers, Quality Engineers, Product Management, Release Managers, and Co-writers
Provide periodic status reports to Project Managers and Integrated Logistics Support Manager
Work with Product Management to define and develop use cases
Working with assigned Proposal Manager to develop, write, and edit aviation and/or supply chain technical sections/volumes of Government proposals
Participate in UI development by refining workflows and providing label/in-product verbiage
Understand the software development lifecycle at Kony and contribute to finding ways to improve the development and deployment cycles of documentation
Develop or edit Development documentation by reviewing technical documents, interviewing developers, technicians and business users

Philadelphia, PA

Senior Technical Writer / Editor

Philadelphia, PA

Kris-Turcotte

Philadelphia, PA

Senior Technical Writer / Editor

Produce quality, relevant user information including conceptual overviews, objective based tasks, best practices, APIs, technical reference material, and knowledge base articles
Develop content strategy for ongoing development, growth, and improvement of your content
Participate in the development, implementation and maintenance of Shire policies, guidelines and procedures that pertain to the preparation of CMC regulatory submissions to ensure compliance with current regulatory expectations and alignment with associated Shire systems
Work with development, product management, QA, and other writers dispersed around the globe
Participate in the setting of the strategic direction of the function including identification of opportunities for improvement and taking into account long-term goals and objectives
Researches highly technical subject matter, organizes information from multiple sources and expresses technical information in written form that is comprehensible to a wide audience of readers IAW with Army standards
Perform technical writing and editing assignments related to the preparation of CMC components of regulatory submissions and other technical documents such as protocols, reports and procedures, as well as any other documents determined to be within the scope of the role; and ensure that project time-lines are met

present

Houston, TX

Senior Technical Writer & Cust Audit Coordinator

Houston, TX

Gorczany, Block and Runolfsdottir

present

Houston, TX

Senior Technical Writer & Cust Audit Coordinator

present

Ongoing responsibilities to maintain preparedness for Customer Audits including
Responsible for all aspects of the routine and periodic audits performed by its customers or 3rd parties. Including
Establishing and maintaining, in accordance with both LNRS and Reed Elsevier policy, a library of policies, procedures, and materials from departments across the division typically requested during audits
Establish and maintain cooperative working relationships with diverse groups including: Technical writing team, Legal team, Product Management, Market Planning, Engineering, Technical Support, Marketing, and Sales to facilitate documentation accessibility and feedback
Contribute to maintaining and enhancing departmental best practices and SOPs
Preparation, hosting, and execution of the on-site meeting by aligning and involving all necessary departmental stakeholders
Documentation Creation and Editing (50%)

Education Education

Bachelor’s Degree in English

Northeastern University

Bachelor’s Degree in English

Skills Skills

Excellent organization skills with the ability to stay accountable to deliverables and milestones
Good organizational skills, with fine attention to detail to monitor and continuously improve the quality of your own work
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent organizational skills and attention to detail; ability to prioritize amongst multiple projects, demands and deadlines
Strong technical skills with ability to quickly learn how the system works
Excellent technical writing skills to a non-technical audience; ability to write clearly and concisely with a good editorial eye
Attention to detail; excellent English skills; and proficiency in proofreading/editing, writing, and verbal communication
- Ability to work quickly and effectively in a fast-paced environment, while maintaining high standards of accuracy and detail
Ability to maintain keen attention to detail with a high regard for quality, efficiency, and processes
Ability to deliver high quality documentation paying attention to detail

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15 Senior Technical Writer resume templates

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Project Senior Technical Writer Resume Examples & Samples

Create technical documentation which conveys complex information in an easily understandable format directed towards our business end users
Develop technical guides and/or tutorials pertaining to the documentation subject matter
Collaborate with members of the development teams
Define documentation strategies and contribute to the definition of documentation workflows
Edit documents written by others
Adhere to and participate in the definition of standards and policies for documentation
Understand the Software Development lifecycle and associated processes
A minimum of 3 years of experience
Experience working with Software Development teams and writing accurate and effective documentation
Adobe RoboHelp or MadCap Flare
Adobe Captivate
Excellent communication, presentation and organizational skills as well as strong attention to detail
Ability to manage multiple projects effectively in a fast-paced constantly changing environment
Ability to collaborate effectively and work in a team environment as well as independently
Strong interpersonal/conflict resolution skills
Ability to research system behavior and customer needs
Basic knowledge of trends, technology advances, new products and best practices in documentation delivery options, tools, processes and standards
Experience with the Agile software development methodology
BA/BS degree or equivalent practical experience

Senior Technical Writer Resume Examples & Samples

Qualification
Excellent writing and self-editing skills
Self-directed with a skill set and intensity that allows for efficient execution of the essential functions of the work with or without clearly defined specifications and with limited direction and oversight

Senior Technical Writer Resume Examples & Samples

Define and drive the content strategy for technical documentation. This includes assessing, recommending, and implementing documentation tools / solutions based on needs assessments and anticipated future documentation requirements
Work as an integral part of the team to research, plan, and produce technical content for a range of audiences
Manage and fine tune existing processes, and define deliverables and owners
Work with and facilitate collection of raw data from subject matter experts across cross-functional teams to define documentation needs and establish processes
Develop ad-hoc documentation as needed
Assess future needs of online documentation vis a vis changes in product functionality, usage patterns of online help, more
Write, publish, and maintain engaging user guides, articles, online help content, and UI text for users and administrators
Develop processes for other subject matter experts to directly contribute / review content
Gather information from product managers, engineers, and subject matter experts
Test documentation against the product to ensure completion and accuracy
Research user needs and use cases to focus documentation solutions and ensure material is accessible
Update documentation on a regular basis to reflect changes in product
Occasional travel required
Knowledge of HTML, CSS, and JS
Familiarity with online advertising and / or experience in an agile software development environment is a plus
Must have technical writing experience for various audiences
Experience in design and development of documentation
Strong needs assessment experience
Strong system and process implementation experience
Experience with authoring tools such as Adobe, MindTouch, and Microsoft Office Suite of products
Excellent communication and presentation skills (written & verbal)
Ability to learn and absorb technical material quickly
Ability to produce clean, thorough, well-organized content quickly to accommodate the short cycles and iterative nature of agile development methodologies
Can produce content in absence of specifications or access to subject matter experts

HP Vertica Senior Technical Writer Resume Examples & Samples

Be flexible, proactive, and self-directed
Possess top-notch technical writing skills
Be able to multitask and to deliver complex material quickly
Possess a solid understanding of databases and related tools (BI, ETL, Data Visualization, etc.)
Be comfortable and confident working closely with engineers and partners
Have a positive, “can-do” attitude; enthusiastic about learning new technologies
Demonstrate strong customer advocacy; always willing to do what’s right by the customer
Seek continuous improvements and innovation; suggest solutions when identifying problems
Structured and collaborative authoring
MadCap Flare, Camtasia, or Captivate
JIRA or other defect-tracking systems
SVN or other source control software

Senior Technical Writer Information Engineer Resume Examples & Samples

Online Help development
Working with globally distributed teams
Experience with enterprise applications
Knowledge of Localization processes
Help authoring; designing and implementing a help system from scratch, preferably using Flare
Demonstrated effective communication, planning, and facilitation skills
Logical problem-solving skills

Senior Technical Writer Resume Examples & Samples

Documentation leader for India CSS R&D
Should handle Publishing management
Development/adherence to HP Publishing/Documentation standards
Technical writing lead for CSS Appliances and Reference Architectures
Technical writing interface or Internal and external partners including 3rd party solution providers
Development of Documentation for Reference Architectures for Partner Applications/workloads targeted to drive Converged Systems solutions
Good knowledge on technology and Technical writing skills, communication skills, and partner application or workload expertise
Leads multiple project teams of other documentation writers and internal and outsourced development partners responsible for document development
Manages and expands relationships with internal and outsourced partners
Reviews and evaluates designs and project activities for compliance with guidelines and standards; provides tangible feedback to improve quality and mitigation of risk
Provides domain-specific expertise and leadership and perspective to cross-organization projects, programs, and activities
Drives innovation and integration of new technologies into activities
Provides guidance and mentoring to less-experienced staff members
Minimum 10 years experience in Technical writing in Industry
Extensive experience In Technical Documentation and Technical writing
Experience in Publishing Management
Experience in Development of Documentation standards
Expertise in Modern Documentation tools
Excellent written and verbal communication skills; mastery in English
Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels

Senior Technical Writer Resume Examples & Samples

Create technical documentation based upon company standards and existing templates
Create installation guides for installation teams and customers
Create training materials based upon company standards and existing templates
Create software installation procedures and other procedural documentation for installation teams and Network Operations Center
Review product requirements and specifications for the purpose of translating the information into product user manuals
Maintain updates to product documentation
Minimum 5 – 7 years software technical writing experience
Experience in creating User Manuals for software products
Ability to read/edit XML documents
Ability to understand technical concepts and to communicate with subject matter experts
Ability to successfully interact with Engineering, Quality Assurance, Product Management, Integration teams, NOC and Trainers at all levels
Ability to multi-task several projects simultaneously
VOD Experience
Familiar with Agile development concepts
Experience with Arbortext
RoboHelp
HTML
Must be proactive

Senior Technical Writer Resume Examples & Samples

Meet with Business Analysts and Developers to establish technical specifications
Study & prepare business flows, specifications, mockups, and product samples
Create user documentation (Release Vision Document, Release Notes, Online Help)
Prepare charts, graphs, diagrams or forms to go along with rough drafts

Freelance Senior Technical Writer Resume Examples & Samples

Become an internal Subject Matter Expert on the subject matter that requires documentation
Create engaging consumer-facing content for a digital environment
Produce, maintain and own Editorial Style Guides
Interact with other Subject Matter Experts, technical writers, and the User Experience project leader to move content through appropriate workflows
Work collaboratively with the broader project team (User Experience, Creative, etc.)
Brief internal teams and clients on the subject matter being documented
Ensure content conforms to Search Engine Optimization best practices
Perform QA and some additional writing for content requests as they’re received. For example, write instructional copy, interface textual elements, metadata, ALT tags for images, etc
Oversee and mentor junior technical writers, as needed
5+ years of experience in creating content for the web or other digital media
Demonstrated ability to tackle complex topics and create content that is succinct and unambiguous
Knowledge of authoring in structured frameworks (XML, DITA, etc.) a plus
Familiarity with content management systems, digital asset management, databases and SEO best practices
Degree in related field, such as English, journalism, or technical writing
Solid problem-solving and teamwork skills
Proven ability to prioritize and handle multiple areas of responsibility with minimal oversight

Senior Technical Writer Resume Examples & Samples

Create high-quality documentation about VMware virtualization products, including administration and installation guides, how-to articles, and other publications
Review and edit your own work as well as perform peer-reviews for other members of the team
Conduct technical reviews with the appropriate engineering, QA, and product management teams
Research topics to be documented based on information from a variety of sources (engineering, QA, external documentation, and so on)
Exceptional communication and organization skills
Expert user of authoring environments such as DITA and content management systems
Proven ability to understand and synthesize technical information about highly sophisticated system administration products
Proven track record of delivering quality documentation under tight deadlines with changing product requirements
Bachelor's degree, preferably in technical writing, computer science, or a related technical field
5-7 years experience writing technical documentation
Knowledge or experience with virtualization technology
In-depth knowledge of one or more technology areas such as disaster recovery, networking, security, cloud computing, and so on
Knowledge of programming environments such as REST, Java, or C# is a plus

Senior Technical Writer Resume Examples & Samples

Knowledge of desktop publishing
Online/API Documentation
MS Office Suite
Knowledge of VISIO, Framemaker tool (advanced) preferred
Experience with the SDLC

Senior Technical Writer, Hh W Publications Resume Examples & Samples

Liaison
Project Management / Quality Tracking
Airline Pilot/Copilot/Flight Engineer
Engineering
Facilities
Finance
Hourly
Other
Sales
Supply Chain Management

Senior Technical Writer Snei Sd Resume Examples & Samples

Obtain technical reviews and coordinate production and distribution of documentation
Collect information to complete documentation projects; interview technical staff and set up test environments as necessary to develop a thorough understanding of SNEI products
Perform peer reviews and participate in team initiatives to establish style and process guidelines
Organize and prioritize tasks while maintaining a high level of attention to detail
Bachelor's degree in technical writing, computer science, engineering, or a related field with at least 8 years of experience in technical writing
Proficiency required with Confluence, Madcap Flare, and SnagIt or similar tools
Knowledge of SharePoint, Microsoft Visio, Adobe Captivate, HTML, and CSS a plus
Ability to work both independently and collaboratively, learn new skills quickly, and balance multiple projects

Senior Technical Writer Resume Examples & Samples

Work independently to research subject matter and obtain and exchange information
Perform complicated analysis of existing documentation for impacts and update them accordingly
Create and maintain project schedule(s)
Communicate status of project to team members, clients and departmental management
Facilitate problem identification, resolution, and prevention, escalating when needed
Multi-task and prioritize a large quantity of concurrent assignments
Work with complex graphics, tables, and examples
Perform peer reviews for readability and adherence to style and procedures guides
Manage and store master documentation files, complete quality artifacts, update metrics, and implement other processes as described in the department procedures guide
7 or more years of technical writing or related experience
Strong knowledge of the structure and content of the English language including the rules of composition and grammar
Strong customer service, analytical, research, interpersonal and problem solving skills required
Extensive experience with writing technical documentation based on technical project artifacts and interactions with Subject Matter Experts, including system architects and senior software engineers required
Broad experience collaborating with multicultural teams across the globe
Strong knowledge of MS-Office products for Windows including Word, Excel, Visio, and SharePoint
Experienced with advanced authoring software such as Adobe FrameMaker, Acrobat, and RoboHelp
Experienced with graphics editing software such as Illustrator, Photoshop, or PaintShop Pro
Familiar with XML documentation tools and profiling; XML editor (Arbortext Editor) and document repository (Documentum). (preferred)
Familiar with Web design tools (Wiki, SharePoint Designer, Nintex Workflow). (preferred)
A written evaluation will be given to final candidates

Senior Technical Writer Resume Examples & Samples

Partner with Business Process Owners through interviews and reviews of existing material to create standardized procedural documentation
Update and edit existing procedural documentation based on Business Partner input to ensure accurate and current procedures are available to employees
Apply writing styles to documentation to ensure alignment with documented standards
Complete quality reviews of published on-line content to ensure accuracy to original documents and links are working correctly
Contribute to the development and continuous improvement of team technical writing standards to ensure best in class procedural documentation is in place
Create documentation outlines to assist with accurate work effort estimations for projects
Support intake of work by scoping writing jobs to ensure accurate work effort estimates to clients and proper resource allocations
Prioritize work in a high-volume, multi-tasking environment to meet tight time lines, business needs and Service Level Agreements
Contribute to the development and execution of Documentation work packages on small to large projects and initiatives to support project and business objectives
Build and maintain strong working relationships with business partners to ensure a high level of customer satisfaction
Contribute to post-implementation reviews to provide input on successes and opportunities for improvement
Provide tactical recommendations to navigate and design online procedures documentation
Provide support for Intranet design and publishing online procedures to ensure a satisfactory end user experience
Provide consulting on design, architecture and usability of procedures (on-line and paper-based) to clients and other members of the team as required to ensure best practices are established
University degree (Bachelor of Arts degree in Applied Arts or English) or College Diploma (Business/Technical Writing) and/or 3 years of equivalent practical work experience
Solid experience working with Microsoft Word templates and styles and experience with online and paper-based documentation is preferred
Ability to prepare documentation using various forms of content (e.g. flowcharts, interviews)
Excellent written communication skills with proficiency in grammar, spelling and simple language use
Ability to modify style, tone and complexity of the writing to suit various audiences
Strong knowledge of online technical writing techniques and tools (HTML, etc.)
Working knowledge of the Internet and Web publishing
Solid technical writing skills for both paper based and online
Solid negotiating, influencing, decision-making and time-management skills
Comprehensive knowledge of project management methodology
Strong analytical and conceptualization skills
Strong technical and project communication skills
Flexible, adaptable, and able to multitask and work effectively in a constantly changing environment
Exceptionally high standards of accuracy and detail
Ability to work independently and as a team member in a matrix managed environment
Ability to establish and maintain relationships with employees at all levels of CIBC
Detailed knowledge of CIBC products and initiatives
Compliance with all CIBC regulatory training and ensure these programs and policies are applied consistently across the business. The incumbent is personally responsible for compliance with all such regulatory and governance programs

Senior Technical Writer Resume Examples & Samples

Working with R&D teams to understand products, technologies and methodologies
Evaluating SDKs and APIs design from developer usability perspective
5 years of relevant work experience as a technical writer, preferably in the software industry
Experience writing developer guides and APIs reference documentation for third-party developers
Experience with topic-based authoring
7 years of relevant work experience with developer documentation (APIs, SDKs, web technologies)
Experience with XSLTs, Git, and DITA
Familiarity with Java, C++, Objective C, or JavaScript
Experience with Agile R&D teams

Senior Technical Writer Resume Examples & Samples

Excellent proficiency in English writing and verbal communications
Demonstrated experience developing and writing English language programmer guides for APIs and SDKs
Strong aptitude in organizing and presenting complex information in a manner that is appropriate for and useful to the target audience
Interact productively with development teams and proactively seek technical information, even when detailed specifications are not provided
Work independently with minimum supervision, changing between projects quickly, setting priorities, planning projects, and successfully meeting deadlines
Ability to interpret and document object-oriented code, particularly Java with J2EE
Ability to interpret and effectively document XML and XSLT
Familiarity with database concepts
Minimum of 2 years experience using FrameMaker, including working with markers, hypertext links, and conditional text
Experience using an integrated development environment (IDE)
Knowledge of Web services
Experience creating and maintaining FrameMaker templates
Experience using Quadralay WebWorks ePublisher
Design and write new programmer guides for APIs, SDKs, and various toolkits, delivered in both PDF and online format. Design and write new end-user guides and online help for web-based and thick-client applications. Update existing end-user and programmer documentation for new product features and enhancements. Work closely with all teams, including Development, Systems Engineering, Quality Assurance, and Customer Support. Participate as a member of Scrum Teams throughout entire product development cycle. Apply appropriate paragraph styles to generate both print and online output from a single-source document. Create figures using graphical imaging or screen capture software. Generate PDF and web-based help file sets. Manage complete documentation process from initial outline to final publication (PDF and online help)

Senior Technical Writer / Editor Resume Examples & Samples

Perform technical writing and editing assignments related to the preparation of CMC components of regulatory submissions and other technical documents such as protocols, reports and procedures, as well as any other documents determined to be within the scope of the role; and ensure that project time-lines are met
Participate in the development, implementation and maintenance of Shire policies, guidelines and procedures that pertain to the preparation of CMC regulatory submissions to ensure compliance with current regulatory expectations and alignment with associated Shire systems
Participate in the setting of the strategic direction of the function including identification of opportunities for improvement and taking into account long-term goals and objectives
Work cooperatively with colleagues in applicable functions or departments (e.g., R&D, Process Development, Manufacturing, Supply Chain, Regulatory Affairs, Validation, Quality Control and Quality Assurance) and external organizations (e.g., CMO) to ensure achievement of Shire objectives relating to the preparation of CMC regulatory submissions and associated activities
Develop and maintain knowledge and expertise in CMC with an understanding of phase-related expectations throughout the lifecycle of drug development
70%
Require BS or MS in a technical discipline such as chemistry, chemical engineering, biology, biotechnology, pharmacy with a minimum of 8 years relevant experience in the pharmaceutical industry
Experience in writing CMC components of regulatory submissions together with knowledge of relevant regulatory agency guidance including ICH, FDA, EMA, and authorities in other major geographic areas is essential

Senior Technical Writer Resume Examples & Samples

Create documentation for experienced technical users as well as those who may be new to storage virtualization. Documentation consists of technology-focused storage administration guides, upgrade content, release notes. May also include technical papers and knowledge-base articles
Collaborate with software developers, product managers, peer authors, information architects, quality assurance engineers, and technical support engineers to develop content
Work individually and on a team, read design documents and specifications, and use pre-release software to develop content
Create documentation designs, plans, and schedules
Update documentation for minor software releases and author complex documents from scratch for major releases
Use DITA/XMetaL to author high quality documentation on schedule. Output to a variety of formats for our Web site, including HTML, PDF, and ebook formats
Create Web pages, release notes, and other collateral in HTML

Senior Technical Writer Resume Examples & Samples

Write, publish, and maintain engaging user guides, articles, online help content, and UI text for the platform and applications for different audiences including end-users and administrators
Test documentation against the platform and applications to ensure completion and accuracy
Assess future needs of online documentation vis a vis changes in functionality, usage patterns of online help, more and so forth
Develop other ad-hoc documentation as needed
Light travel may be required
Ability to write both end-user and programmer documentation (e.g., some coverage of SDKs and or APIs may be required)
Some experience in advertising technology is desirable
Good understanding of web technologies
Applicable degree (English, Computer Science, Information Systems)
Demonstrable writing skills, including relevant samples
7+ years experience as a technical writer
At least 3 years working on enterprise level projects
At least 2 years working in a lead role

Senior Technical Writer Resume Examples & Samples

Develop and deliver innovative, strategic content solutions
Promote a customer-focused attitude within the team
Develop/enhance a comprehensive Technical Publication program that best supports the documentation requirements of our key stakeholders including product and engineering groups
Contribute to technical publications and content services roadmap
Estimate level of effort, prioritize, assign, and manage work efforts, ensuring that goals and objectives are clear and understood
Ensure technical publications procedures and processes are properly documented, are kept up-to-date, and follow established SDLC requirements
Evaluate technical projects, analyze audience needs, and recommend appropriate documentation deliverables
Develop clear, concise, and informative documentation for internal stakeholders and regional operations teams
Work independently with minimal supervision to meet high quality standards and project deadlines
Proven ability to write effective technical communications for various audiences; strong customer and usability focus
Ability to communicate effectively with professionals across a high-tech company, including operations engineers, software developers, product owners, and project managers
High level of creativity, dependability, and flexibility in a fast paced environment to multi-task, meet deadlines, and adapt to meet project needs
Excellent interpersonal skills for effective communication and collaboration with different levels of the organization and work effectively with peers
Excellent analytic, problem solving, and issue management skills
Proficiency required with Microsoft Office and Adobe Acrobat Professional
Ability to write API reference documentation a plus. Experience with RESTful APIs and RAML or similar markup language, code commenting tools, and source code repositories
Knowledge of technical writing standards and familiarity with Microsoft Manual of Style, 4th edition or another style guide for technical publications

On-call Senior Technical Writer Resume Examples & Samples

Bachelor's Degree in English, Journalism or a related discipline; Master’s degree preferred
A minimum of 8 years experience writing technical manuals and instructional documents for a variety of audiences and comprehension levels, such as child care directors, state and local education administrators, policy makers, and direct care staff
Experience with coordinating the full writing process – from idea inception, to drafting, to editing, to final production
Experience serving as a writer who pulls information together from multiple sources, conducting additional research as needed, and synthesizes it into a coherent and usable flow
Experience writing materials from the perspective of technical assistance, connecting clients with promising practices, communicating lessons and practical recommendations, and creating user-friendly technical assistance products that will translate well into training
Knowledge of early childhood education policies and best practices, especially related to military child and youth programs, child and youth development and child care operations
Strong technical formatting skills, especially in working within MS Office-based programs and templates

Senior Technical Writer Resume Examples & Samples

Conduct peer edits to identify opportunities for improvement and to ensure a high standard of quality is in place within the team
Prepare productivity reports and summaries for Documentation Manager to support the need for accurate metrics
Build and maintain strong working relationships with clients and business partners to ensure a high level of customer satisfaction
Regular contact with internal CIBC employees, teams and departments (Business Process Owners, Training and Documentation Leads, Project Managers, Intranet Team, Translation) to respond to inquiries, answer questions and resolve concerns; execute on project Documentation work packages and ensure timely and efficient process for on-line publication
Regular contact with internal CIBC clients to consult with/develop procedural documentation
Regular contact with internal CIBC Managers to review output of editorial reviews and present data/reports to ensure up to date metrics are in place
Regular contact with external print and translation vendors to confirm timelines and estimates
Regular contact with external contract technical writing resources to provide support in the creation of procedural documentation

Senior Technical Writer Resume Examples & Samples

Create, develop, plan, write and edit operational, instructional, maintenance or test topic-based content for multimedia publications
Contribute to the overall applications success
Experience writing technical, procedural, and conceptual materials
Demonstrated ability to write for a non-technical audience
High level of expertise in the Microsoft Windows environment and associated tools for delivering user information, including
Bachelor's degree in English, Business, Computer Science or related field
Agile Methodology
Version Control Management

Senior Technical Writer Resume Examples & Samples

Branch (BIST)
Telephone Banking (TB AST)
Cards OST
Client Account Management (CAM OST)
EMortgages
President’s Choice Financial (PCF AST and Pavilion)
Excellent written communication skills with proficiency in grammar, spelling and plain language use
Working knowledge of the Internet and web publishing
Ability to contribute ideas to improve technical documentation
Ability to work quickly and effectively in a fast-paced environment, while maintaining high standards of accuracy and detail
Flexibility and adaptability

Senior Technical Writer Resume Examples & Samples

Understanding of complex software systems
Understanding of embedded systems
Experience in the cable or telecom industry
Knowledge of Digital Cable or Digital TV technology

Senior Technical Writer Resume Examples & Samples

Creating API documentation and data dictionaries
Working with XML-editing tools within a development environment
Create and maintain a cohesive information architecture
Writing for a developer audience as well as an end-user audience
Writing, formatting, and editing technical documentation and Wiki pages to promote clarity, accuracy, and Amplify style
Creating online help and working with developers and quality assurance to ensure correct, proper integration
Managing each documents or help projects life cycle to maintain and update multiple documentation branches as necessary
Bachelor’s degree with concentration in Computer Science, Journalism, Communications, or English
4+ years developing technical and end-user documentation
Experience with help tools, publication management tools, and wiki technologies a must
Experience with the Agile methodology and processes
Ability to write for both a very technical audience as well as a non-technical audience and the ability to demonstrate the difference
Experience documenting developer and/or IT-facing materials, including data dictionaries, API specifications, and technical How-To guides
Experience working with source code documentation tools, such as Javadoc, Sphinx, Maven, as well as an ability to read and understand source code in languages such as Java, C#, and/or Python
Excellent organizational skills along with the ability to work independently and as part of a team
An understanding of the challenges teachers face as new technology is deployed in the classroom is a plus

Senior Technical Writer Resume Examples & Samples

Analyze and document current system functions, noting any issues for development
Process complex technical information and create documentation from specifications, interviews with subject matter experts, and other sources
Write and present user manuals, instructional text, release notes, and training materials to introduce new feature functionality to other internal departments and external audiences
Write and maintain requirements documents and provide requirements support throughout the project lifecycle. Help identify conflicts and inconsistencies in requirements and functions as feature requirements change and evolve
Bachelor’s Degree in related field (such as Computer Science, Instructional Design, Human Factors, English Literature, Communications, or Psychology)
Seven plus years of experience working for online and/or software companies as a Technical Writer or other related position
Experience with publication layout principles, document creation software applications (Microsoft Word), graphics software applications for image cropping and image editing (Adobe Photoshop, Fireworks, SnagIt, etc.); more advanced graphic editing skills desired
Acute attention to detail and ability to analyze complex systems for user flows
Experience providing training and doing presentations to internal audiences on new systems and feature functionality

Senior Technical Writer Resume Examples & Samples

Define customer requirements for large and complex documentation projects by gathering input from a broad set of sources including direct input from customers, software development, quality assurance, marketing, design documents, and by using pre-released software
Work with Product Management to define and develop use cases
Write, edit, maintain, and publish documentation in a variety of formats for a web-based application and software development kit
Participate in UI development by refining workflows and providing label/in-product verbiage
Incorporate customer feedback and suggested improvements into core content
Attend on-site betas and use beta feedback to align content with customer needs
Engage in forum and community discussions
Drive cross-functional content/product collaborations and analyze content needs for strategic projects requiring multi-discipline support
Create structured content; restructure information; identify opportunities for reuse; define reuse strategy and coordinate collaborative authoring
Work in a single-source environment using DITA and XML
Create video storyboards and scripts
Solid understanding of virtualization and cloud computing technologies and market spaces
Understanding of the Agile development environment

Senior Technical Writer Resume Examples & Samples

Create information for experienced technical users as well as those who may be new to administering virtualized platforms. Information content consists of installation and upgrade guides, system administration guides, release notes, technical papers, and knowledge base articles
Collaborate with software developers, product managers, writers, information architects, quality engineers, and technical support engineers to develop information
Update information for minor software releases and author complex documents from scratch for major releases
Use XML content management systems to deliver content to a variety of formats for our Web site, including HTML, PDF, and eBook formats
Create Web pages and other collateral in HTML
7+ years of experience writing software documentation for a technical audience
Experience writing datacenter and server technology documentation
Ability to organize information, learn complex concepts, and explain concepts and instructions clearly and concisely
Experience documenting complex system administration processes in virtualized environments, virtual machine configuration, and installation/upgrade processes
Knowledge of video creation and production a plus
Positive attitude and professional presence to engage with developers and product managers
Project management skills to effectively track and manage assignments, including the ability to estimate, prioritize, and organize tasks effectively
Must be flexible and enjoy working with new technology in a fast-paced environment
10+ years of industry experience
10+ years of experience writing software documentation for a technical audience

Senior Technical Writer Resume Examples & Samples

Knowledge of regulatory requirements/cGMP/ ICH
Exceptional problem-solving abilities
Experience with MS Office Suite (Excel, Word, and PowerPoint)
Demonstrated ability to manage multiple priority projects/workload
Ability to work well independently as well as part of a team
Knowledge of product complaints processing, stability protocols, and manufacturing activities

Senior Technical Writer Resume Examples & Samples

Write testable requirements to accelerate QC department tasks, when needed
Perform requirements validation at key phases of the project lifecycle
Bachelor’s Degree in related field (such as Computer Science, Instructional Design, Human Factors, English Literature, Communications, or Psychology) or equivalent work experience
Eight plus years of experience working for online and/or software companies as a Technical Writer or other related position

Senior Technical Writer Resume Examples & Samples

Sets clear direction for the team; builds confidence, makes them feel better equipped to do their jobs; and allows their voices to be heard in decision making
Have clarity in communication in content, style, tone to suit the target audience
Looks at data and identifies key issues
Capitalizes on diverse skills and ideas
Participates in organization level activities like SEPG forum, process definition/revision task forces, internal auditor pool
Ensures that all relevant tools are implemented completely and effectively to manage the he projects/functions better
Ability to suggest improvements to processes and train project team members on the organization/customer defined processes
Has the knowledge of basic compliance requirements
Actively participates in CoE activities and initiatives
Ability to create templates for knowledge artifacts and maintain and manage information
Contributes to KM database; dissemination of functional knowledge for the project teams and creation of books of knowledge and CBTs
Has complete knowledge of Fiserv brand guidelines
Ability to evaluate use cases, specifications, software requirements, and other process artifacts to define document outlines, structure and use the information to create user documentation

Senior Technical Writer Resume Examples & Samples

Banking centres
Card Products
Client Account Management (CAM)
Telephone Banking (TB)
President’s Choice Financial

Senior Technical Writer Resume Examples & Samples

An undergraduate degree in a writing and technology-focused field. (preferred)
Eight or more years of technical writing or related experience. Background in development or programming helpful
Experienced with creating API and SDK documentation, including REST, JSON, and XML. (highly preferred)
A written evaluation will be given to final candidates.

Senior Technical Writer Resume Examples & Samples

8-10 years’ experience writing technical, procedural, and conceptual materials
A degree in Technical Communication, English, Instructional Design, Software Development, or a related field
Experience writing for the educational community (instructors, students, and administrators)
Experience using JIRA a plus
Familiarity with a video development tool, such as Captivate or Camtasia a plus
Experience developing for mobile environments a plus
Bachelor’s degree in English, Business, Computer Science, or related field preferred with 8-10 years of experience as a technical writer; or equivalent education and experience to successfully perform the essential duties of the job

Senior Technical Writer, Retail Lending Resume Examples & Samples

Create documentation related to new or revised policies and procedures, including lending underwriting manuals, system manuals and bulletins, as directed by management. Collect appropriate information from Retail Lending management to ensure accurate and timely documentation
Understand the mortgage lending compliance, operations, underwriting and lending process. Review all existing materials surrounding policies and procedure. Identify issues in alignment of policies and procedures. Maintain a working knowledge of the major laws and regulations that govern Retail Lending (e.g. RESPA, Truth-in-Lending, Regulation Z, ECOA, HMDA, HOEPA)
Project leader and lead technical writer for creation and maintenance of systems operations manuals for internal use. Determine content of department user manuals
Update and maintain policies and procedures for Retail Lending. Keep manuals up to date with current requirements and processes. Implement a method for version control. Ensure accuracy and compliance with regulatory requirements. Responsible for regularly reviewing content
Bachelor’s Degree in English, Journalism, or a business-related curriculum or equivalent work experience

Senior Technical Writer Resume Examples & Samples

4 years of Technical Writing experience, which may include some Technical Editing
Demonstrated effectiveness in using a variety of computer systems and software
Superior interpersonal communication skills
Superior interpersonal communication skills and adaptability to different communication styles
Thorough understanding of technical terminology and concepts
Demonstrated autonomy and self-direction in the workplace
Experience in determining and sorting out conflicting priorities
Demonstrated experience in learning new concepts and about new technologies

Senior Technical Writer Resume Examples & Samples

Create and update service forms
Create job aids for advisor use
Write and produce service letters to clients to confirm transactions related to Insurance & Annuities
Write communications for advisors/clients regarding service and regulatory changes (including state regs; Finra changes) across I&A
Maintain appropriate style guidelines and conduct needs assessments, develop project plans, facilitate meetings and perform other consulting roles to develop effective documentation for assigned business unit
Work closely with business unit, support groups and project teams to document policies, procedures and other references
Create and update documentation, maintaining documentation standards, styles and guidelines, as well as manage the online documentation process
Consult with business partners on the best way to present content and increase usability
Coach and train documentation contributors on style and content requirements to maintain company's style guidelines
Manage day-to-day document submission and updating activities
Provide subject matter expertise and participate in business driven projects and initiatives
Series 6 license (or ability to obtain within 90 days)
In-depth understanding of on-line documentation presentation best practices
Previous technical writing experience required
Able to build strong working relationships with all levels of the organization
Strong written communication skills required, with the previous experience coaching others on style guidelines
Ability to work independently with strong self-initiative and high degree of flexibility
Solid presentation and coaching skills
Strong team work orientation
Work effectively under tight time constraints, changing priorities, and deadlines

Senior Technical Writer Resume Examples & Samples

Experience designing, writing, and usability-testing reference and usage documentation
5+ years experience writing docs for technical audiences
Able to articulate commerce concepts and uses of eBay tools perform commerce activities
Basic ability to read, modify, and test sample JavaScript code
Able to articulate basic database concepts at a conceptual level
Comfortable authoring structured documentation in DITA XML and/or other structured formats
Experience with translation (T12n) and localization (L10n)
Nice to have: Experience with XMetal and other XML authoring tools
Nice to have: Experience with MadCap Flare authoring tools
Nice to have: Experience creating educational videos or other learning tools
Familiar with and enthusiastic about eBay and online commerce
Motivated to work independently, and also happy to co-author docs with other writers
Able to organize your own work with minimal supervision, given project deadlines
Curious about technology, and able to learn new concepts quickly
Focuses on what's important (with an eye for details that matter)
Comfortable with ambiguity and with helping others adapt to change
Advocates for product and/or doc improvements when appropriate
Builds great relationships with internal subject matter experts and external customers

Senior Technical Writer Resume Examples & Samples

Create policy, procedures, process and support documentation
Develop or edit Development documentation by reviewing technical documents, interviewing developers, technicians and business users
Organizing information into an appropriate structure, format and style
Serve as the librarian of the IT Document Repository by organizing and managing the repository
Enforcing the development and publishing processes, the document audit process and document version control
Publishing approved documents to the Repository
Be able to work effectively in the local business culture
Be dynamic and creative – with a desire to work in a rapidly evolving organization
Be able to work in a self-directed manner
Exhibit effective time management skills
Work with enthusiasm and drive
Meet deadlines

Senior Technical Writer Resume Examples & Samples

Skillfully perform needs and task analysis to produce extraordinary task-based documentation, training content and eLearning materials to help developers successfully adopt and use the Alexa service
Determine the proper blend of learning solution that enhances the learning experience, and engages developers
Conduct technical and editorial reviews of training/learning content
Effectively communicate content strategies to senior-level leaders
Manage multiple, complex projects with tight deadlines and time-critical deliverables through their entire life cycle
Minimum 5 years of experience creating self-paced eLearning and web-based training development for a developer audience
Demonstrated ability to conceptualize technical/functional content into something creative that developers actually enjoy consuming
Experience architecting, writing, and editing technical documentation for software developers
Passion to thrive in a fast-paced, constantly-changing environment
Experience with web technologies, including JavaScript
Proficiency in Photoshop or other graphic design package

Senior Technical Writer Resume Examples & Samples

Deliver technically accurate documentation to help developers successfully adopt and use the Appstore services
Manage simultaneous documentation projects involving other team members and work with key stakeholders across the organization
3-5 years of experience writing documentation for a developer audience

Senior Technical Writer Resume Examples & Samples

Develop clear, concise, well-written Help systems, user guides, and other documentation for research and clinical users of complex bioinformatics software
Gather information from software developers, scientists, product managers, and other business team members; interpret, clarify, and organize it in a logical way that meets the needs of end users
Develop a deep understanding of our bioinformatics software systems, and work with development teams to improve usability and workflow design
Attend team meetings and interact with bioinformatics software engineers on a daily basis
Work in multiple authoring tools, including MS Word and an XML editor such as Xmetal or Oxygen
Manage multiple writing projects with multiple complex deliverables simultaneously
Write quality user documentation under tight deadlines
Manage final documents within a document control system
Follow all internal processes, style guides, templates, and brand guidelines
Understand and follow best practices in technical writing, and strive to improve document clarity and concision with each revision
Work with minimal supervision and manage time effectively
Bachelor’s degree in a scientific discipline required; advanced degree preferred
Strong writing skills required; must be able to clearly and concisely describe complex workflows, systems, and analytical tools
Experience writing software user guides and Help systems a strong plus
Familiarity with bioinformatics software a strong plus
Experience with standard authoring tools required; experience with XML authoring tools a strong plus
Excellent communication skills, keen attention to detail, and high regard for quality
Strong relationship management, project management, and critical thinking skills
Advanced knowledge of relevant style guide(s) and best practices
IND-LSG

Senior Technical Writer Resume Examples & Samples

Develop/implement comprehensive web- and mobile-based user assistance (UA) for Pearson Higher Education’s digital product line
Generate accessible, reusable guidance for students, instructors, content authors, campus administrators, and Pearson internal users
Collaborate with peer writers and cross-functional product teams to ensure consistent approach and wording across all UA, UI, training, marketing, and support materials
Contribute to product success by providing status, raising potential issues, and filing bugs on software and usability issues
Participate in usability studies – provide script feedback before studies begin, offer suggestions between studies, and use study results when considering product, UI, and help designs Participate in the evolution of UA approach, design, standards, and best practices
Documentation plans
Help systems and context-sensitive topics
User interface language
Knowledge base (support) content
Release notes
Meeting notes and project-related documents
Video tours and video scripts
Other materials, as determined by the UA strategy
Participate in and contribute to team meetings, training, and skills development opportunities
Experience using JIRA
Familiarity with a video development tool, such as Captivate or Camtasia
Experience developing for mobile environments

Senior Technical Writer Resume Examples & Samples

Drive and recommends changes in code to extend the value of content
Develop innovative new content types and experiences new to industry
Challenge product team understanding of customer issues providing alternative solutions in scrum for building features
Be a product expert influencing the future product experience at GoDaddy
Work with product, field teams, and engineering to design and write effective online help and other documentation for administrators, developers, and end-users
Take ownership of a section of GoDaddy's technical documentation set and run it through the entire documentation life cycle
Learn, use, and help improve our style, publication model, and processes, working with the rest of the technical publications team and the extended team of subject matter experts
Help plan and implement the revision of the current documentation model and process to a more effective delivery via the web

ACS HSC Senior Technical Writer NSW Resume Examples & Samples

Degree qualified in technical writing or engineering discipline
Typically 3 to 6 years experience
Excellent written communication skills. Can write and organise content to meet the needs of different audience types
Excellent verbal communication and negotiation skills
Effective as a team member, willing to communicate with distributed team members, and can contribute to shared goals and objectives
Effective as an individual worker and can schedule and prioritise work

Senior Technical Writer Resume Examples & Samples

8+ years of experience writing highly technical documentation for complex applications, operating systems, hardware, software, and processes
Working knowledge of networks, servers, storage systems, and other data center hardware
Proven ability to obtain information from multiple SMEs with many demands on their time
Strong visualization skills and experience with various software to create images and diagrams of complex systems
Strong team player
Experience with diagramming software
Experience in a collaborative tech writing team
Experience documenting cloud infrastructure, or enterprise-class client/service software
Strong formatting, layout and design skills
Ability to read code or scripts and write your own code examples
Experience delivering and managing collaborative documentation
Experience with Agile development methodologies
Experience with bug tracking tools and creating user stories
Public speaking experience

Senior Technical Writer Resume Examples & Samples

Highly experienced with 15 years of experience
Proven ability to create, incorporate, and convey technical material in a concise and effective manner
Minimum of a DHS-issued Secret security clearance required
Writing a variety of technical articles, reports, and/or documentation
Coordinating the display of graphics and the production of a publication
Producing technical and scientific illustrations for presentations and/or publication, as appropriate to the requirements
Ensuring that content is of high quality and that documents/products conform to organizational standards for style
Master's degree in related field
An understanding of business processes and capabilities specific to Department of Homeland Security’s mission preferred
Experience using Microsoft Office suite including Word, Excel, PowerPoint, Project, and Visio
Experience Adobe suite including Photoshop, Illustrator and InDesign

Senior Technical Writer Resume Examples & Samples

Researches and compiles technical data for use in various operation and maintenance manuals; training materials, installation guides and other technical documentation
Obtains data from review of documentation, drawings, schematics and reports; interviews with technical staff and the study of published material
Proofreads material prepared by other technical writers
May provides guidance and work leadership to less-experienced technical writers
3-5 years of related experience preparing Technical Documentation

Senior Technical Writer / Editor Resume Examples & Samples

Design, develop, coordinate and prepare for submission to PEO C3T and the Army Logistic Support Activity (LOGSA) specified Technical Publications (Technical Manuals and Technical Bulletins) in Interactive Electronic Manual (IETM) format supporting the AFATDS modernization effort IAW Army and PEO C3T/PM MC stated requirements
Support the preparation, review, revision and maintenance of technical documents, including software and systems engineering, system operations, test, user and other formal deliverable documentation
Write and edit technical documentation for all program hardware and software, including installation, configuration, technical drawings, data flow documentation and process description documentation as needed to support Technical Publication development
Ensure documents meet editorial and government specifications and adhering to compliance standards for quality, graphics, coverage, format and style
BA degree in related technical field and 4-8 years prior relevant experience OR Master’s Degree in a related technical field with 2-6 years of prior relevant experience
Familiarity with Army Training development processes
Experience in writing of technical publications, such as requirements specifications, user manuals, technical manuals, training manuals and other documentation utilized by end users
Able to multi-task, self-assign work, and function in a dynamic, fast-paced environment
High level of proficiency with MS Office Products (Word, Excel, Visio, & PowerPoint)
Extensive experience in developing and delivering Interactive Electronic Technical Manuals (IETMs)
Experience working on software development projects within DoD, US Army, PM MC and/or AFATDS
Currently possess an active DoD SECRET security clearance

Senior Technical Writer / Editor Resume Examples & Samples

Prepares technical publications as required using a comprehensive knowledge of technical publications writing procedures, policies and standards, plus a high degree of writing skill, editorial judgment and initiative
Researches engineering documentation to translate raw technical data into technical publications
Maintains continuous liaison and working relationship with publication activities and other government agencies
Ensures that the most complete, accurate and adequate publication package is available
Writes technical manual procedures and formats manuals using word processing software (to include: MS Word, XML/SGML, etc.)
Verifies the completeness, adequacy, and accuracy of coverage, which entails planning and research
Must be able to obtain a Secret Clearance
8 years comprehensive knowledge of word processing software to include Word, Excel, and XML
8 years Knowledge of publishing concepts, practices, standards, and technologies
Ability to review specifications and/or complex engineering drawings, and physically examining samples
Knowledge of grammar, writing and editing, illustrating practices, and style requirements
Knowledge of various equipment items associated with US Army Soldier and Soldier support systems
Skill in program management and managing multiple priorities

Senior Technical Writer / Editor Resume Examples & Samples

Support our engineering teams by editing documents (e.g., white papers, practice guides, architectures) for organization, content, technical accuracy, and style
Lead the desktop publishing efforts for the team, using Adobe FrameMaker and/or Microsoft Word
Guide the work of other editors, closely collaborate and provide guidance/support throughout the writing, editing & publishing process
Create templates (e.g., MS Word, FrameMaker) & provide guidance (e.g., How-To Guides, Guidelines) throughout a project’s lifecycle
Provide analysis to support the establishment or revision of technical publication processes
Maintain cognizance of government deadlines, and provide staffing & level of effort recommendations
Assist in maintaining a library of documents pre- and post- publication
Intermediate to advanced experience with Adobe FrameMaker and/or Microsoft Office, specifically Word, Excel, and PowerPoint
Outstanding project-management, time-management, and organizational skills
Experience in juggling multiple priorities and being able to adapt to changing requirements and evolving needs
Excel at working both independently and as part of a team
Ability to understand and write about information technology or other complex technical topics from a user perspective
Strong interpersonal skills and the ability to interact comfortably with employees at all levels, including senior leaders and government sponsors
Positive attitude, and ability to deliver quality support under tight or shifting deadlines
Ability to analyze a problem or process and suggest improvements
Experience in a Corporate Communications department and working with technology companies or organizations
Knowledge of cybersecurity technologies and concepts
Willingness/ability to learn new technologies

Senior Technical Writer Resume Examples & Samples

Exceptional desire to support our nation’s most critical missions
Experience developing training documentation
6+ years of Technical Writing experience
Bachelor’s degree in a technical discipline

Senior Technical Writer Resume Examples & Samples

Experience designing, writing, and testing API integration and reference documents
Is a self-starter who is able to take a project and run with it
7+ years experience writing documentation for developer audiences
Manages time and projects effectively, juggling multiple projects and deliverables
Able to articulate basic concepts and uses of Web service technologies, including WSDL, XML, SOAP, JSON, and/or REST
Basic understanding of HTTP request-response protocol
Basic ability to read, modify, and test sample code, such as JavaScript, PHP, C#, and Java
Comfortable authoring in HTML and Markdown
Comfortable authoring in Microsoft Word and Adobe FrameMaker
Experience with a source control system such as Perforce or GitHub
Nice to have: Ability to code simple applications from scratch
Nice to have: B.S. or higher in EE, CS, or equivalent

Senior Technical Writer Resume Examples & Samples

Ensure content complies with regulatory requirements (if necessary)
Supports documentation change processes such as design control processes
Communicates project status and issues to Project Teams, Project Management Analysts, Technical Writers, Coordinators, and Management
Maintains electronic files
Submits project documents for approval
Reads, understands, and follows documentation and
Department procedures
Ensures that skills are maintained on a continual basis to
Support Technical Publications activities and objectives
Participates in process improvement effort
Excellent writing skills, ensures quality and technical accuracy of content
Previous graphics experience, strong organizational and planning skills, strong communication skills, and strong customer focus required
Must have experience with controlled English and writing in a regulated environment
Must have experience with DITA, topic based authoring and CMS
Experience with SDL TriSoft, XLST and DITA is a plus
Experience with Adobe FrameMaker 9 is a plus
Doctoral degree in field with 0-2 years experience

Senior Technical Writer Resume Examples & Samples

Bachelor’s Degree and 5+ year’s work experience as a technical writer in a regulated environment such as: medical device, pharma, aerospace, biotech or technology environment
Experience authoring User Guides for electronic devices, hardware, and/or software
Knowledge of formal reviews and system validation processes
Bachelor degree in Technical Communications, English, Journalism
Experience using technical writing tools such as: CMS, Adobe Framemaker, or Madcap Flare
Knowledge and experience working in the medical device industry
Experience working as a technical/medical writer in a regulated medical device company
Experience in medical technology and/or software end user (consumer) documentation
Excellent Desktop Publishing skills
Aptitude to learn new product technologies, structured process development process and database publishing tools
Able to work independently and with teams
Demonstrated ability to meet deadlines and manage multiple priorities
Technical Writing Certificate
Experience in producing documents and managing files in a controlled systems environment (workflow, permissions, versions, etc. are system controlled)
CMS (xml) authoring experience, preferably Vasont
Knowledge of structured writing and minimalism
Experience and familiarity with Human Factors/Usability design principles
Experience with creating and managing project schedules
Sitting for long periods of time
Light lifting

Senior Technical Writer Resume Examples & Samples

Quote from the Hiring Manager
In conjunction with Product Managers, Developers and Quality Assurance engineers, define and prioritize documentation requirements for FICO’s products and processes
Define appropriate documentation deliverables to meet the requirements
Develop processes and task estimates that reflect efficient methods for deliverables to be produced within required timelines
Research, write, edit and structure assigned topics
Coordinate the production and handoff of all final deliverables
Proactively explore architectural and platform issues relevant to the products, and provide technical assistance to team members and internal clients as needed
3-5 years’ experience in technical writing within the computer software industry
Demonstrated experience in information design in both print and online media
Proven ability to document software components, APIs, and use cases
Proven ability with English spelling, grammar, punctuation, syntax and composition rules and a clear business/technical writing style
Expertise in using XML-based authoring tools
Extensive hands-on exposure of implementing Darwin Information Typing Architecture (DITA) structured authoring technology for online and printed documentation deliverables
Ability to work in an agile development environment
Expertise in developing Help Documents
Experience using XMetal or Live Content Architect-Preferred

Senior Technical Writer Resume Examples & Samples

This position is responsible for the accurate and timely publishing of all outbound formal commercial communication documents including but not limited to
Interfaces and communicates with an international group of subject matter experts to ensure that product functionality, manufacturing, service and user issues are incorporated into the resulting materials
Ability to work both independently and on a team
Ability to handle complex or multiple major projects with multiple priorities
Ability to extract information from interviews, technical documents, test data, and hands-on work with a device and convert it to the appropriate level for the intended audience
Ability to read and understand prints/drawings, wiring diagrams, flow charts a plus
Demonstrated writing competency
Three to five years experience in technical publications, preferably hardware and or software documentation
Expert with print (Adobe Framemaker) and electronic publishing software and Mac or PC hardware
In-depth knowledge of production design, printing, photography, graphics
Substantial knowledge of medical product labeling and compliance issues
Strong knowledge of SIGMA Spectrum Pump and GUI interface
Knowledge and working application of standard operating procedures
Knowledge and working application of FDA; cGMP; ISO requirements
BS/BA in Technical communications or in a related communications field with a strong scientific or engineering background
3-5 years experience with regulating bodies (FDA, UL, TUV) or the medical industry

Senior Technical Writer Resume Examples & Samples

Act as a passionate customer advocate, starting by learning everything you can about the customer. Partner with other content-creation groups to create a seamless customer experience. Become a respected advisor to core teams by showing how to apply technical writing tools to achieve product-success goals
Work efficiently and accurately in topic-based content management systems, adhering to best practices and departmental standards for terminology, content management, and reuse
Release finished documentation to Document Control, and maintain organized records of all materials, drafts, and previous versions
Propose technical improvements to authoring tools and work with technical leads to evaluate and implement
Initiate and drive projects to improve customer experience, efficiency, and sensible cost avoidance. Support similar initiatives driven by others on the team
Help build a best-in-class technical-writing and content-operations function by being resourceful and forward-looking. Be curious. Figure things out. Find better ways of doing things. Train, mentor, and partner with writers inside Content Operations and across the company

Senior Technical Writer Resume Examples & Samples

Prepare technical documentation for release through Agile PLM system, working with Purchasing to communicate upcoming changes and ensure printed documentation is available when needed
Post completed documentation on the Illumina support website and in Salesforce.com, adhering to file naming and metadata tagging standards
Announce new releases through newsletters, bulletins, Salesforce Chatter, and other channels
Implement a closed-loop feedback method with stakeholders to address suggestions and corrections submitted through various channels. Resolve issues directly or manage the changes through completion
Use MadCap Flare and Adobe FrameMaker to incorporate updates to existing documentation as needed to make corrections or update stale content. Manage all reviews and communicate with stakeholders directly
Create support pages for new products by leveraging content from associated technical documentation
Identify needed system improvements and work with technical representatives and other stakeholders to implement

Senior Technical Writer Resume Examples & Samples

Develop examples and tutorials showing how to use MathWorks software to solve statistics and machine learning problems
Write user-focused content that explains key statistical and machine learning concepts and methodologies
Work interdepartmentally within a matrix organization
Degree in Statistics, Math, Engineering, or related technical field
Demonstrated ability to explain statistical and machine learning concepts and methodologies in a team or classroom or in writing (blogs, conference proceedings, journal papers, or books)
Ability to develop and document simple, creative demonstrations of practical solutions to common statistics and machine learning problems in various industries
Experience using MATLAB or other mathematical or statistical software (R, SAS, Stata) and/or strong knowledge of programming languages (for example, C, C++, Java, or Python)

Senior Technical Writer Resume Examples & Samples

Effectively develop technical understanding of how customers install, configure, administer, and maintain Splunk software deployments
Quickly synthesize technical information from multiple sources and write concise, accurate documentation that enables users to deploy and use Splunk software with confidence
Write technical documentation for Splunk customers and field personnel who deploy and administer Splunk software in a variety of environments
Discuss and troubleshoot technical details with engineering, customer support, technical writers, and customers on a daily basis
Closely track all project developments for multiple scrum teams and ensure that documentation requirements are clearly defined and scheduled
Write documentation for a variety of product functional areas, ramping up quickly on each area as needed
Write documentation autonomously and in collaboration with other writers

Senior Technical Writer Resume Examples & Samples

Develop and Manage Functional Document Manual (API, OD, Sterile, R&D)
Develop and Manage Functional Area relationships that will benefit document development
Maintain industry knowledge regarding regulatory agencies, guidance and industry practices to ensure Policies, standards, and GSOPs are developed in conformance with regulatory expectations
Provides input into the Annual Functional Manual Program Management Master Plan (in partnership with Technical Writer Matrix Team)
Provides input to departmental dashboards that illustrate progress and effectiveness of ongoing development activities
Act as a contributing member of the GQS Governance Committee, ensuring consistent approaches to document development and site implementation as appropriate
Manages technical writing issues, identifies and manages risks and deliverables
Must be able to facilitate discussions and broker consensus between all stakeholders
Must be able to define program acceptance and success criteria
Will work directly with the cross functional team members or with their team leaders to estimate effort, plan activities and negotiate consensus among individual team members on their appointed tasks
Responsible for bringing the documents through to implementation
Conducts periodic meetings to ensure transparency of activities, and assure lessons learned are captured for future use
Ability to function as a leader, or work as part of a matrix team
Minimum of 7-10 years working in a pharmaceutical environment
At least 5 years technical writing experience within a Pharmaceutical Quality Environment
Knowledge of project management principles, practices, techniques and tools
Broad understanding of R&D, drug development, manufacturing processes, and quality
Bachelor's degree (BA/BS) in Life Sciences, Pharmacy, or equivalent required, with a MA preferred
Technical expertise with SharePoint, MS Office, and eDMS

Senior Technical Writer Resume Examples & Samples

Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
Travel (approximately 5%) domestic and/or international
Document and review user requirements*
Derive functional requirements from user requirements and interface with developers to create software requirements specifications and design specifications*
Document version control*
Create other documentation associated with the SDLC including validation packages, system executive summaries and system user manuals.*
To perform this job successfully , an individual must be able to perform each essential duty
Satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
Required. Reasonable accommodations may be made to enable individuals with disabilities to perform
The essential functions
US/LATAM/CAN: a minimum 5 years technical writing experience
EU/APAC: In depth proven technical writing experience
Proficient with W2000/XP+ operating system
Proficient with MS Office 2000+/XP business applications
Working knowledge of 21 CFR Part 11
Working knowledge of the software development life cycle
Trained in GCP
Trained in computerized systems in clinical trials
Highly effective communication skills
Highly proficient documentation skills
Bachelors degree, local equivalent or relevant work history

Senior Technical Writer Resume Examples & Samples

Research and write technical content for various levels of maintenance
Create service bulletins, and then track and manage their incorporation into applicable L-3 Wescam product manuals
Write content in XML markup, or add product support data into an LSAR database
Review engineering changes or reported documentation deficiencies, and make sure that you implement fixes that comply with a stratified maintenance concept
Edit service procedures according to departmental XML specifications and business rules
Maximize content reuse within a single-sourcing workflow
Liaise with Logistics Analysts, Systems Designers, Product Engineers, Project Managers, Field Service Representatives, and Trainers to make sure that technical information is validated
Manage versions of all technical publications in an EAGLE Publishing System (EPS) and Perforce (source control)
Publish all technical publications in PLM (Teamcenter) software, and follow specific procedures for quality and configuration management
Do maintenance task analysis to support New Product Introduction (NPI) activities
Negotiate with NPI leads to get access to information, and make sure that work is done in time for NPI gate reviews
Balance multiple tasks simultaneously
Manage long term projects with a master schedule, and track progress with an Earned Value system
Code scripts that will automate manual tasks of changing, editing or converting XML elements and attributes
Strong interpersonal and organizational skills and comfortable speaking with lead Engineers
Analytical and flexible when solving problems
Independent work style that promotes project management and generates proactive solutions to challenges
Expert user at authoring valid XML documents (Structured FrameMaker or Arbortext)
Expert user at technical illustration (Adobe Illustrator and SolidWorks Composer)
Able to interpret DTD and BREX errors and then independently resolve the cause
Advanced user of Microsoft Office tools with emphasis on Word, Excel and MS Project
Experience with DITA or S1000D
Experience with ASD STE-100 Simplified Technical English (STE)
Experience with Source Control software (Perforce, CVS etc.)
Performing Maintenance Task Analysis from preliminary drawings and then entry of LMI data in an LSAR
Minimum of 5 years technical writing experience
Direct experience documenting or performing maintenance task analysis for commercial, aerospace or military products
Diploma or undergraduate degree/certificate in technical writing

Senior Technical Writer Resume Examples & Samples

Writes, edits, and organizes complex technical information for engineers and other service personnel, including installation, maintenance, troubleshooting, and product features instructions
Works directly with subject matter experts to gather information, create content, and obtain approvals using strong interpersonal skills and customer-service skills
Manages concurrent long-term deliverables while supporting short-term projects
Actively participates in team meetings at the project and department levels to ensure the timely and successful completion of each project
Migrates existing content to a content management system
Develops News Releases for Products/Projects/Capbilities to help promote ASCO in various publications
Coordinates and tracks Social Media efforts and results for all technical content by ensuring key message of large technical content is delivered in easy to comprehend “sound bytes”
Provide aesthetics to documents through the combination of formatting, type styles, and graphics for a professional appearance
Manages good working relationships with various industry publication Editors and stakeholders to align ASCO efforts with their desires/expectations
Helps develop storyboards for video or other interactive communications strategies
Proven ability to collect technical information from diverse resources, and produce clear, concise, and easy-to-read documents in the appropriate media
Proven ability to collect information and create effective communications in the appropriate media
Knowledge of printing production methods/processes
Bachelors degree required, preferably with major in English, Communications, Journalism, or Technical Writing. A minor in the Sciences minor (Electrical preferred)
5 - 7 years technical writing experience in producing commercial manuals and instructions for both hardware (products and kits) and software products for printed media
Five or more years of experience utilizing Windows-based computer desktop publishing software
Excellent communication skills – not limited to writing abilities. Must be able to effectively and proactively communicate questions and needs to subject matter experts and escalate issues to management for prompt resolution
Knowledge of content management systems/principles is preferred
Desktop publishing software (Interleaf / Quick Silver, Adobe Frame Maker, Word)
Graphic / photo editing software (Adobe Photoshop)
Language translation software (Systran)
High quality PDF creation software (Adobe Acrobat Professional)

Senior Technical Writer Resume Examples & Samples

Write and produce documentation for web services and API libraries
Independently follow designs and standards to develop and deliver documentation for Amazon CloudSearch
Write or manipulate code samples to support documentation
Help assess market feedback on adoption of our services
For more information on Amazon CloudSearch, please visit http://aws.amazon.com/cloudsearch/ **
A minimum of 5 years in a technical writing or lead writing role
Bachelor’s degree in English, Technical Writing, Computer Science, or related fields
Five years of experience writing for the Developer audience, DevOps audience, or IT Pro audience
Three years of experience using multiple documentation tools to develop base templates and manipulate output styles
Five years of experience working with one or more programming languages such as C#, Java, or Python
Three years of experience with XML-based publishing systems
Five years of experience working directly with software development teams
Five years of experience using technical style guides
Experience in the areas of web search or enterprise search products
Experience using Git
A thorough understanding of software development (SDLC)
Some experience with web services and related technologies
Previous experience working in an agile programming environment

Senior Technical Writer Resume Examples & Samples

Drive the development of product documentation for Amazon Security Services, such as Amazon Inspector and Identity and Access Management (IAM)
Independently follow designs and standards to develop and deliver documentation for AWS products
Write or manipulate samples to support documentation
Proven experience designing and delivering developer-oriented documentation
Experienced using multiple documentation tools to develop base templates and manipulate output styles
Experience with XML-based publishing systems
Experience working directly with development teams
Degree in English, Technical Writing, or related field highly desirable
Strong grammar skills
A understanding of the software development (SDLC)
Previous experience working in an agile environment a plus

Senior Technical Writer for the Mobile Shopping Team Resume Examples & Samples

Proven ability to translate written code or architecture flow diagram into user documentation
Strong interest or knowledge about mobile technologies, for example React, Android SDK, and Swift
Willingness to create, maintain and adhere to style guides and standard processes
Experience working with enterprise content management solutions
Ability to identify opportunities to improve content development processes and tools, and drive team improvements

Senior Technical Writer Resume Examples & Samples

Researching, writing, and editing content
Coordination across teams to become central point of contact for primary source documentation
Build a metrics program that gives insight to the business needs and efficacy: are materials being read? Are they innovative and industry-defining? Are we targeting the correct level of user? Is our branding and style appropriate for the relevant industry / geography?
5+ years experience in a technical writing environment
Experienced creating templates
Experience with multiple content management systems
Ability to message security concepts across all levels of expertise, from Developers to C-Suite to Novice
Have a great visual eye and the ability to iterate at speed after measurement
UX/UI/SEO background
Multilingual
Tech writing experience within cloud computing vertical
A/B Testing experience

Senior Technical Writer Resume Examples & Samples

Proven expertise as a Technical Writer in a software development organisation
Practical experience in topic-based authoring
Excellent English communication skills (oral and written)
Practical experience working in, or a good understanding of, the agile software development process
A structured working style and ability to plan tasks
A self-starter, results driven and flexible enough to step out of your comfort zone
Experience of writing financial documentation, ideally for an audience working in financial investments or market trading is a benefit

Senior Technical Writer Resume Examples & Samples

Facilitate discussions and lead projects specific to GxP process documentation. Work with subject matter experts, functional department personnel and key team members (both internal and external) to ensure timely development and accurate content of required documentation including initial process mapping through final process mapping and fully documented process. Recommend and facilitate revisions or changes in scope, formatting, and content as identified
Support Process Owners, etc. in the development and streamlining of content, including processing mapping and RACI tables
Prepare and review controlled process documents to ensure submitted procedures are compliant and meet the requirements of R&D document control procedures
Maintain and coordinate activities related to the document creation using the EDMS including document initiation, workflow support, revision, and retirement
Support efforts to ensure GxP documentation is updated according to periodic review requirements and process deviations are not aged when deviation conformance requires process changes
Perform Quality Control reviews on process document content and formatting
Minimum of five (5) years of experience writing controlled documentation in the biotechnology or pharmaceutical industry
Direct experience in GXP-compliant quality systems is preferred
Knowledgeable in FDA regulations
Experienced in Microsoft office applications specifically Word, Excel and Visio
Ability to maintain keen attention to detail with a high regard for quality, efficiency, and processes
Excellent communication skills including: technical writing, interpersonal and collaborative skills
Excellent organization skills with the ability to stay accountable to deliverables and milestones
Ability to thrive and multi-task in a steady-paced environment
Must have in-depth knowledge and understanding GXP regulations, and controlled document management principles
Must work effectively in a team environment and with individuals at all levels within an organization

Senior Technical Writer Resume Examples & Samples

Create world class product documentation, including: conceptual and task-based documentation, developer documentation, what’s new guides, release notes, configuration guides, etc
Build and maintain a resource of aids for users that go beyond traditional documentation, such as online video and other educational techniques
Learn complex concepts, and communicate the information in a way that is engaging and understood by users
Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills
Experience working with a variety of methodologies for helping and educating users
Demonstrated experience creating end-user documentation, developer documentation, and tutorial videos
A passion for listening to customer feedback and delivering world-class content
Excellent planning, organizational, and execution skills with an ability to manage multiple, competing priorities in a fast-paced, constantly changing environment
Nice to have -- Experience developing content in an Agile environment
Nice to have -- Experience using Madcap Flare, a plus

Senior Technical Writer, Oracle Public Cloud Resume Examples & Samples

Contribute to strategic initiatives around authoring environments, development processes, and automation tooling
Work closely with other members of the technical content team to ensure uniformity in workflow and writing style
Knowledge of XML and HTML, and experience with DITA
Experience (and commitment to) capturing and maintaining institutional knowledge

Senior Technical Writer Resume Examples & Samples

Strong technical literacy in networking and systems concepts
Experience with the documentation lifecycle
Ability to work comfortably with software developers
Ability to discriminate between customer-affecting vs under-the-hood software changes
Structured Authoring (DITA)
Requisite command of the English language
SDL Trisoft or LiveContent Architect
XMetaL or other XML editor
Accessible documentation authoring
Ability to juggle multiple projects simultaneously
Well organized in a fluid environment
Drive to see projects to completion; results oriented
Have initiative and will assume stray projects
Enjoy solving all types of problems
Creating and organizing product documentation directly from developer-ese and GUIs
Managing content in a DITA-based CMS
Delivering content that conforms to the style guide and keeps to the deadline
Delivering online Help builds directly to overall software build

Senior Technical Writer, Public Sector Resume Examples & Samples

Effectively utilizes pre-approved documentation to address recurring content inquiries and develop tailored RFx responses
Engages with Account Executives, Partner Development Managers, Solution Architects and other AWS technical resources to draft content for RFx responses and other required documentation for partners and customers
Engages with key AWS stakeholders to conduct research, develop appropriate new content, and garner approvals
Creates and delivers compelling presentations, whitepapers, or other content to convey the benefits of AWS
Creates and facilitates the design of game-changing AWS programs that change perceptions of IT and enhance perceptions of AWS
Works closely with the Public Policy team in creating key whitepapers and policy adoptions that demonstrate the value of the cloud
Prioritizes mechanisms that allow AWS & our partners to scale
Drives and organizes proposal content on content management system to maximize reuse effectiveness and utility
Bachelor’s degree from accredited University or equivalent
Proven professional experience in technical writing role
Experience with public sector procurement processes and developing winning RFx responses
Ability to work on multiple projects simultaneously
Experience with proposal content management systems, in-depth knowledge of MS Word and familiarity with graphics applications such as Adobe Illustrator, Adobe InDesign, MS Visio or similar graphics tools
Excellent technical writing skills and ability to create new content in response to emerging requirements while leveraging approved content and approaches
Experience writing influential policy or position papers in an IT-focused or other technical field
Strong organization skills for content management and collaboration
Experience in the Enterprise IT / Cloud Computing industry

Senior Technical Writer Resume Examples & Samples

Working knowledge of networks, servers, storage systems, database, and other data center hardware
Operator knowledge of operating systems, web servers, databases, and other common enterprise/cloud infrastructure software
Bachelor's degree in a technical, communications, or related field
50% domestic travel required

Senior Technical Writer Resume Examples & Samples

Gather and analyze technical information from technical staff, product management, and other stakeholders
Translate information into end-user guides, online help and other supporting documentation for TruCare related product offerings
Develop and maintain technical documentation and user guides sets
Review and update existing documentation Research and gather feedback from customers regarding existing documentation and recommend improvements
Utilize industry leading bug-tracking tools and revision control software to organize and communicate individual project status
Experience writing highly technical documentation and drafting processes within an enterprise infrastructure environment
Knowledge of ITIL processes
Understanding of operating systems, network, storage, infrastructure hardware, datacenter
Excellent writing, proofreading and editing skills
Ability to produce and organize content with a logical flow
Proven teamwork skills and flexibility, attention to detail and the ability to manage multiple projects, assignments and deadlines
SOX and NIST understanding a plus
Bachelor’s degree in Journalism, English, Communications, Information Technology or related field/equivalent experience
Experience with DITA Single Sourcing, Adobe FrameMaker, RoboHelp, and SnagIt
Microsoft Word and Excel
Exposure to the Managed Care industry preferred

Senior Technical Writer Resume Examples & Samples

Able to read source code, especially in C-like languages (C++, C#, Java, JavaScript, etc.)
Participation in open source projects
Experience with Atlassian products (Confluence and JIRA)
Experience with XML and UML diagrams

Senior Technical Writer Resume Examples & Samples

Gather information, prepare and draft briefings, technical point papers, and other technical documents; work with technical teams to obtain in-depth knowledge and understanding of the subject matter and the documentation requirements
Engage in technical meetings, obtain information from technical experts, and write high quality technically sound documents based on that information that meets applicable standards and is appropriate for the intended audience
Review technical content developed by engineers- evaluate and edit documents for completeness and accuracy and modify documents into simpler language that is easy for a non-technical reader to understand
Review and modify technical PowerPoint presentations
Update program content on a SharePoint site with a similar goal of improving ability of technical and non-technical viewers to read and understand the site content

Senior Technical Writer Resume Examples & Samples

Research, write and edit process and technical documents such as SOPs, SSP's, operator handbooks and relevant technical manuals to ensure information is clear, concise, and compliant with established customer requirements
Work with network monitors, engineers, and subject matter experts to understand, identify and map operational processes suggesting applicable improvements
Provide centralized documentation support and review using various process mapping and problem solving methods; implement Quality Assurance process
Gather technical process information, prepare and draft SOPs and other technical documents; work with technical teams to obtain in-depth knowledge and understanding of the subject matter and the documentation requirements
Engage in technical meetings, obtain information from technical experts, and write high quality, technically sound documents based on information that meets applicable standards and is appropriate for the intended audience

Senior Technical Writer Resume Examples & Samples

Design, develop, and implement technical documents
Gather information about needs, objectives, functions, features, and requirements
Perform writing tasks for technical documents, such as user manuals, installation manuals, help documents, and tutorials
Requires effective planning, scheduling, researching, and writing skills
Strong creative technical writing background, always keeping the reader at the front of mind
Excellent communication skills with the ability to understand technical details and convert for easy understanding by non-technical audiences
Experience developing release notes and user guides with attention to timelines and deadlines
Positive attitude and approach with willingness to pitch in when/where needed to support the team
Comfortable developing content from technical documentation, particularly as related to software and telecommunications
Proactive self-starter with effective time management skills and the ability to work independently
JIRA/Confluence or other similar ticketing/wiki tool experience required

Senior Technical Writer Resume Examples & Samples

General knowledge of technologies that support regulatory requirements, settlement and clearing is helpful
Experience in Information Technology; strong technical background and understanding of Internet-related technologies
General understanding of various technologies and the ability to discuss them within the technology departments such as: operating systems, networking, security operations, internet services, databases, messaging, PC services
Ability to analyze and logically organize complex technical information
Proven ownership of writing projects – from research and editing stages through final distribution
Writing and editing experience with established style guidelines
Proven analytical, problem solving and trouble shooting skills
Person must be meticulous about his/her composition, grammar, and spell checking
Diligent, strong initiative, a positive attitude, strong work ethic and a desire to accomplish goals
Strong team player who works well with leaders and peers alike with a desire to contribute positive change
Technical Skills: Required
Requires a minimum of 7 years as a technical writer
Proficient in Microsoft Office (Word, Excel, PowerPoint, Visio)
Proficient in Adobe Acrobat, SharePoint
Experience with document management tools (e.g., DMS, PolicyTech)
BS/BA required, preferably in Business, English, or Journalism

Senior Technical Writer Resume Examples & Samples

Write end-user and developer documentation (both PDF and online content for user guides, installation manuals, configuration guides, etc.) for various software products
Collaborate with internal users and developers to produce quality documentation
Innovate content delivery strategies
Convert existing documentation set into Markdown for output into multiple formats (HTML, PDF, etc.)
At least 10 years of experience in technical writing
BA/BS degree in Technical Communications or related field, or equivalent work experience
Experience editing and authoring end-user documentation
Familiarity with content management systems and/or web site production tools and related processes
Good technical writing skills
Experience with authoring in markup languages like Markdown/Wiki/ HTML
Experience with any source control system – Mercurial preferred
Experience working on Linux and working knowledge of shell commands
Excellent problem-solving skills and process-implementation skills
Excellent attention to detail and knowledge of coding/application design best practices
Knowledge of agile, continuous integration practices strongly preferred
Experience with CSS, JavaScript, or other Web technologies
Hands on Jira and Confluence experience

Senior Technical Writer Resume Examples & Samples

3-5 years of related experience preparing technical documentation
Must be able to pass a Public Trust Level 5 background investigation
Familiarity with Electronic Health Records highly desired
Familiarity with Agile Methodology highly desired
Must have Microsoft Word experience
Experience with Adobe Acrobat is a plus
Familiarity with remediation of technical documentation to comply with accessibility standards such as 508 compliance
Knowledge of the VistA electronic health record or Resource Patient Management System (RPMS) is a plus
Working knowledge of MS Team Foundation is preferred
An understanding of the Department of Health and Human Services (HHS) Enterprise Performance Life Cycle (EPLC) is highly desired
Comprehensive knowledge of the principles and practices involved in technical research and writing
Knowledge of and ability to uses various word-processing and desktop publishing software applications
Effective written communications skills

Senior Technical Writer Resume Examples & Samples

Create and maintain software user guides, detailed data standards, API documentation, and technical configuration guides
Use single-sourcing strategies and tools to create and deliver the right content, to the right audience, in the right format, at the right time
Help manage and grow the product knowledge base in Confluence
Adhere to (and help develop and maintain) documentation standards and internal style guides
Use your knowledge of our products to field internal product and documentation questions
Mentor junior team members

Senior Technical Writer Resume Examples & Samples

Strong team player with outstanding communication, organization, and interpersonal skills
Experience developing API and SDK documentation
Understanding of transformation engines and content management systems

Senior Technical Writer Resume Examples & Samples

Flexible, can-do attitude
Fact checking in lab & Internet research
Concise but thorough
Deliver well-disciplined results on time with minimal supervision
Proactively reach out to appropriate stakeholders for information and clarification
Raise questions
Alert on potential problems
Update stakeholders on progress

Senior Technical Writer Resume Examples & Samples

Develops and reviews technical documentation on systems, software, and business/technical requirements using CMS ILC standard templates
Works with various managers on gathering, compiling, and writing required documents for review
Attends meetings for fact gathering
Develops user manuals, guides, courses, and/or teaching materials for all phases of IT
Gathers and assembles information pertaining to the subject matter; organizes and condenses materials
Works independently or as part of a team
Bachelors Degree or equivalent combination of education and experience required
Five (5) years’ experience with documentation, formatting, and proofing required
Minimum 5 years of experience in the field of technical writing, editing, and content management required
Has experience in developing user manuals, guides, courses, and/or teaching materials for all phases of IT
Knowledge of various word processing and graphical presentation software
Experience with general and specific documentation practices and standards
Extensive knowledge of MS/Word (formatting, table of contents, headers, footers)
Experience with Visio, MS/Excel and MS/Powerpoint
Ability to multi-task, be extremely organized, work in a fast-paced and dynamic environment, and be very detail oriented
Knowledge of, and experience in, Adobe RoboHelp software for generation of .html online help user materials
Knowledge of, and experience in, Section 508 compliance
Knowledge of, and experience in, Centers for Medicare & Medicaid Services (CMS) IT projects
Knowledge of software development lifecycle (SDLC) project management principles
Knowledge of CMS’ eXpedited Lifecycle (XLC) framework for IT project management
Written reports, email, word processing, or any other documents requested shall be free of spelling errors and appropriately constructed using the English language

Senior Technical Writer, Alexa Skills Resume Examples & Samples

Perform needs and task analysis to produce extraordinary task-based documentation and training content to help developers successfully create compelling Alexa skills
Determine the proper blend of learning solutions that enhance the learning experience and engage developers
Create assessments and evaluations to measure the effectiveness of learning content using key performance metrics
Continuously gather information from Business Development, Product Management, Developer Marketing and Tech Support to produce best practices and react to the needs of developers
Utilize project management skills to define and meet project milestones, communicate issues and risks in a timely manner, and manage customer expectations
Bachelor's Degree in English, Technical Writing, or Learning Technology, Instructional Design or a relevant field
Demonstrated problem-solving skills, attention to detail, and focus on quality
Excellent organizational and multi-tasking abilities
Familiarity with digital video equipment / editing package

Senior Technical Writer Resume Examples & Samples

Work closely with engineers to produce technical documentation that other engineers trust
Improve existing onboarding and education processes with documentation, helping engineers contribute quicker
Define standards and style guidelines that help other writers, as well as engineers. You will be a steward of quality and efficiency
Write high quality technical documentation for complex subjects in the most economical manner possible
Demonstrated ability to write prolifically
Demonstrated ability of leadership and coaching
Experience writing for software
Experience writing for Go or Java is a bonus

Senior Technical Writer Resume Examples & Samples

Write user-focused content that explains key concepts and solutions to our end users
Develop examples and tutorials that use our software to solve a variety of problems in the wavelet domaim
Participate with the development team in the planning , specification, and testing phases of the product
Experience with wavelets
Experience with signal or image processing
Experience with MATLAB, Simulink, or other MathWorks products
Experience writing about APIs and other technical content for engineering audiences
Experience working in a software development environment
Knowledge of filter banks and subband coding
Knowledge of time-frequency analysis

Senior Technical Writer Resume Examples & Samples

Independently determine a solution and drive its implementation
Prioritize and organize multiple projects to meet required timelines
Interact effectively as part of a cross-functional team
Experience with content management systems; Author-it highly preferred
Experience in simplified English, topic-based authoring, and minimalism required
Familiarity with Product Lifecycle Management
Familiarity with Bill of Materials and Material Requirements Planning
Experience with the complete publications cycle
Advanced editing and writing skills
Advanced understanding and experience with desktop publishing tools
Must be customer-driven with ability to demonstrate past success in meeting information needs
Ensures design, production methods, and processes are to support the Quality Policy as well as all ISO Quality System procedures and guidelines
Five to eight years developing software/hardware/medical documentation for end users
Experience working in FDA-regulated environment
Experience in the medical imaging industry
Familiarity with web applications and network protocols

Senior Technical Writer Resume Examples & Samples

Bachelor's Degree in English, Computer Science, or related field
Demonstrated project management experience
Intermediate HTML/XML and WIKI skills
Strong interest or knowledge about cloud technologies
Excellent interpersonal skills, initiative and problem-resolution skills
Experience creating content with visual elements
Experience working with global stakeholders on complex changes
Ability to stay on target and on track under normal circumstances, and to expedite efforts when required

Senior Technical Writer Resume Examples & Samples

Read product requirements, specifications, and source code and develop product and customer documentation including user guides, implementation guides, operational procedures and guidelines, API documentation, installation guides, and integration guides
Work with software engineers and quality assurance engineers to review and update documentation to assure that it is current and accurate
Read and evaluate functional and design specifications to determine the effect of new features on the customer documentation
Responsible for QA, configuration management and version control of all documentation
Develop product documentation and user guides that can demonstrate to clients how to use specific tools and features in a step-by-step manner
Remain knowledgeable about industry trends and documentation standards within the industry

Senior Technical Writer Resume Examples & Samples

Creating and maintaining all types of technical publications aimed at external audiences
Documenting changes and creating or updating user assistance, online Help, and documentation within the context of an agile development sprint
Providing release notes for monthly product releases
Understanding documentation needs and scoping the appropriate set of deliverables, working with Engineering, Product Management, Service and Support, User Experience, and Quality Assurance
Producing high quality user assistance, online Help, and documentation
Crafting quality UI labels and text strings in the form of embedded user assistance
Advocating for the documentation requirements of our users and customers
Working closely with cross-functional teams to identify risks, solve problems, and maintain progress
Collecting and presenting on existing documentation to shine a light on areas of improvement
5 years of relevant experience and a Bachelor’s degree or
3 years of relevant experience and a Master’s degree or
3+ years of experience in a high tech development environment
3+ years of experience writing/maintaining technical publications for software-based systems
3+ years of experience working on documentation, in collaboration with groups such as Product Management, Engineering, and Technical Support
1+ years experience with authoring tools
Experience with single source publishing paradigms and information architectures
Task-based and example based user assistance
Familiarity with REST-based web services* Experience with Apiary and Markdown
Content Management — SDL experience a major plus* Template creation (FrameMaker, Flare)

Senior Technical Writer Resume Examples & Samples

Learn and master new documentation tools, methods, and delivery mechanisms as the work requires
English-language fluency
Excellent writing, editing, attention to detail, and problem-solving skills
Demonstrated ability to communicate and organize task-driven information that is easy to understand
5+ years of experience writing technical publications for software-based systems
5+ years of experience working on customer-facing documentation, with a portfolio of professional work that demonstrates a range of output, audience, and complexity
Demonstrated basic understanding of programming concepts and the software delivery lifecycle. Proficiency with HTML
Proven ability to manage the complete documentation process, negotiate priorities and deliverables, and meet deadlines
Experience using XML and DITA to produce topic-based, reusable content
Familiarity with documenting RESTful APIs and Angular.js-based front ends
Familiarity with front-end technologies and frameworks such as JavaScript, JQuery, CSS
Information Mapping and task-based writing
Knowledge of information-design principles that maximize readability and findability
Experience working with a U.S. based team

Senior Technical Writer Resume Examples & Samples

Ability to take complex, technical information and translate it for colleagues and consumers who have nontechnical backgrounds
Ability to understand and then explain highly technical information
Excellent writing skills to be able to explain technical information clearly
Good documentation skills
Good in creating Flow charts & network diagrams
Engineer experience

100

Senior Technical Writer Resume Examples & Samples

Any degree (Engineering degree in Mechanical / Electrical / Electronics preferable)
4 to 8 years’ experience
Knowledge of DITA and DITA best practices
Experience with any XML editor
Proficient in DITA elements and attributes
Knowledge of single sourcing
Understanding of DITA reuse mechanisms
Proficient in minimalism and topic-based writing
Version control or branching
Check-in and check-out process
Metadata concepts
Ability to understand engineering drawings and concepts
Knowledge of DDLC
Knowledge of Adobe Acrobat professional
Knowledge of Microsoft Office tools
Experience working in HTML, XML languages
Arbortext Editor, Frame maker
Knowledge on Windchill preferable

101

Senior Technical Writer, Logistics UX Resume Examples & Samples

A portfolio of your work is required demonstrating finished projects with a high degree of sophistication and polish that clearly showcases your contributions and impact
Bachelor’s degree in a relevant field such as Communications, English, HCI or equivalent
5 years of experience as a technical writer, or similar role with interactive agencies, design studios, retail, or Internet companies
Professional experience driving compelling traditional and digital creative strategy and execution
A high degree of attention to detail when managing multiple creative initiatives, variations and feedback from product owners
Excellent at creating and maintaining cross-functional working relationships. Proven ability to work cross-team and synthesize feedback and input from others
Must be self-motivated and able to manage multiple parallel-path projects
Highly organized, disciplined and methodical in your work processes
Exceptional communication, collaboration and presentation skills
Specialized training in the fields of UX and/or Psychology
A blend of in-house and creative agency/consultancy experience preferred
Experience crafting both product documentation for end consumers, and specialized technical documentation
Demonstrated business acumen, including experience measuring and calibrating the impact of your work against key business and customer experience goals
Self-motivated team player, with refined and assertive leadership skills
Experience teaching and mentoring others

102

Senior Technical Writer Resume Examples & Samples

Translates technical information into clear, readable documents for technical and non-technical users
1+ years of experience writing end-user documentation, preferably for business software
Understanding of UI design
Experience in the healthcare industry, payer claims processing a real plus
RoboHelp experience

103

INL Senior Technical Writer / Editor Resume Examples & Samples

Review engineering drawings and other data relative to operation, maintenance, and service of equipment
Edits, standardizes, or makes changes to material prepared by other writers and illustrators
Draw sketches to illustrate specified materials or assembly sequence
Assign work to other direct reports
Knowledgeable of MIL-STD 38784
Technical Order General Style and Format, and other specifications as required
Carries out supervisory responsibilities in accordance with the organization policies and applicable laws
Four (4) years of total experience as a technical writer of which two (2) years in the preparation of modification work orders and technical manuals (new and/or updates) for aircraft or aircraft systems
Proficient in Microsoft Office to include Word, Excel, Publisher and Power Point
Document Management experience
Excellent knowledge of acquisition policies and procedures, coupled with ability to identify required technical solutions
Teamwork - Builds alliances, partnerships & collaboration with others including those different from him/her; deals tactfully with others; assumes helps with a variety of team roles
Strategic Planning & Decision-Making - Develops strategic short & long term plans; arranges priorities, distinguishing urgent, important and unimportant in order to meet goals & deadlines; consults & collaborates with appropriate people
Initiative & Innovation - Generates new ideas personally & encourage team to do the same; stays up-to-date on technology & approaches to work; provides creative solutions & input when faced with challenges
Training & Development - Completes required & suggested training; shows eagerness and capacity to learn; receptive to coaching & feedback
Expense Management - Plans budget appropriately, uses sound judgment; analyzes operation for improving expense efficiency; demonstrates knowledge of financial process & results

104

Senior Technical Writer Resume Examples & Samples

Use your demonstrated technical writing skills to support the efforts of the CSSD group
Research, organize, write, edit, and produce technical documentation for the CCSD group
Research, organize, write, edit, and produce training materials for the CSSD group
Experience with Cybersecurity documentation efforts preferred

105

Senior Technical Writer Resume Examples & Samples

An exceptional writer, editor, and communicator with executive presence
A curious self-starter with a proven track record of diving into unknown territory, learning new concepts, and pushing your comfort zone
An agile, flexible individual with a “can-do” approach to managing ambiguity and a highly iterative creative process
An effective multi-tasker who navigates a fast-paced, deadline-driven environment with grace and efficiency
Excellent at creating and maintaining working relationships across all levels and disciplines, receptive to feedback and input from others, and quick to apply changes
Bachelor's degree in Communications, English, Marketing, Business, or related disciplines
8+ years relevant experience in business-to-business communications and/or strategic communications, preferably within a Fortune 500 organization
A portfolio of your work is required demonstrating finished projects that clearly showcases your ability to articulate complex concepts and processes in writing
Proposal or research writing experience in a Big 4 or professional services environment preferred
Knowledge of high technology sales methodologies, processes, systems and operations a plus
Basic knowledge of AWS technologies a plus

106

Senior Technical Writer Resume Examples & Samples

Create high-quality technical documentation for Ellucian’s products
Work closely with product teams to learn about the product, as well as work with the products hands-on while new features are in development. Writers also work with customers who provide feedback about our documentation and services to improve the documentation
Collect data by interviewing SMEs, developers and other technical personnel, researching written material, and attending demonstrations in order to become familiar with product technology and develop methods in order to translate data to easy to understand, user-friendly written documentation
Review and gather feedback from clients and other stakeholders to create highly usable, robust information to support users
Review and test software and hardware for accuracy and consistency with documentation, identifying problems and suggesting revisions
Create graphical images, flow charts, diagrams, and video for inclusion in documentation
Participate in software design meetings to review design options from an information usability perspective and recommend alternatives based on user knowledge and industry standards for information development
Research the information needs of software development projects to determine the best approach for developing content
Plan and develop documentation deliverables for multiple projects, often under tight deadlines and coordinate the work of other contributors

107

Senior Technical Writer & Cust Audit Coordinator Resume Examples & Samples

Documentation Creation and Editing (50%)
Produce or manage the production of clear, comprehensive, concise, accurate, and easy-to-use electronic help files, printed and online manuals, knowledge base articles, system-to-system technical reference materials, compliance documents, internal and external Standard operating procedures, best practice documentation and other information in standard English to aid non-technical and technical users in understanding how to use systems and processes
Design, create, test, and maintain print and online documentation; tasks may include creating graphics, taking screenshots, maintaining templates, and preparing source files for publication
Perform substantive and copy edits of their own work and other writers work; provide feedback on design and structure to improve document flow
Documentation Management (25%)
Administrative responsibilities for the electronic documentation repositories, that house both customer facing and internal documentation. Ensure appropriate structure of documentation file system, ease of accessibility, and manage the user access to the systems
Contribute to maintaining and enhancing departmental best practices and SOPs
Follow corporate and legal guidelines and contribute to enhancing templates, departmental procedures, and best practices to produce consistent deliverables
Establish and maintain cooperative working relationships with diverse groups including: Technical writing team, Legal team, Product Management, Market Planning, Engineering, Technical Support, Marketing, and Sales to facilitate documentation accessibility and feedback
Management of Customer Audit (25%)
Responsible for all aspects of the routine and periodic audits performed by its customers or 3rd parties. Including
Preparation, hosting, and execution of the on-site meeting by aligning and involving all necessary departmental stakeholders
Coordination of the remediation of any audit insufficiencies and completion of any follow-up action items
Ongoing responsibilities to maintain preparedness for Customer Audits including
Establishing and maintaining, in accordance with both LNRS and Reed Elsevier policy, a library of policies, procedures, and materials from departments across the division typically requested during audits
Ensures that departments maintain up-to-date contributions to the library
Incorporates and normalizes customer requests into the broader library
Bachelor’s Degree in English, technical writing, or related field combined with technical experience or training; or Bachelor’s degree in Computer Science or related field combined with writing or communications experience; or equivalent related full-time work experience
5 - 7 related years’ experience
2 -3 years in healthcare related documentation roles, including customer-facing, marketing, or service operations
2 - 3 years healthcare compliance management
Portfolio that shows excellent written communication skills and the ability to complete publications explaining complex technical topics in ways appropriate to technical and non-technical users
Master’s Degree in English, technical writing or Computer science related field preferred
Understanding of LexisNexis Risk Solutions Healthcare and Identity products and customers business requirements and processes

108

Senior Technical Writer Resume Examples & Samples

Working with assigned Proposal Manager to develop, write, and edit aviation and/or supply chain technical sections/volumes of Government proposals
Review and analysis of customer-provided solicitation documents (e.g., RFP, Requests for Information [RFI]; Sources Sought requests, Performance Work Statements [PWS], Statements of Objectives [SOO], Statements of Work [SOW], and supporting technical documentation pertinent to the solicitation) for assigned proposal sections
Conducting extensive research as necessary to support development of proposal strategy, expanded outlines, and storyboards
Narrative development (writing) of assigned proposal sections including: annotated outlines, drafts, and concept sketches for proposed supporting graphic illustrations
Working with program and Operations Subject Matter Experts (SME) to full develop the strength of our technical approach
Developing and providing risk assessments for assigned proposal sections
Ensuring assigned writing tasks are compliant with the proposal outline, using a compliance matrix
Proposal color review team participation
Post-review document recovery and final editing of assigned documents prior to publication
Analysis and development of responses to Evaluation Notices (EN), clarification requests, or similar documents issued by the customer
Ability to analyze Government RFPs, develop technical solutions, and write technical sections of competitive Government proposals
Subject Matter Expert (SME) in supply chain management and/or aircraft maintenance processes and procedures—providing experientially-based technical advice and recommendations
Must possess excellent writing and communication skills
Must possess proposal writing experience with large scale competitive proposals for the Federal Government
Experience in the management of aircraft maintenance and/or supply chain for Army, Air Force, Navy, Coast Guard, Federal Aviation, or as a defense contractor
Bachelor degree in Business, Journalism, English, Marketing, Communication, or similar relevant area of study and 8 years of aviation maintenance and/or supply chain management experience; OR an associates degree in a similar area of study, and a minimum of 15 years’ aviation and or supply management experience OR an equivalent combination of education and experience
Extensive experience with Microsoft Office suite and internet applications
Minimum of 5 years developing and writing competitive proposals
Editorial practice and standards with strong organization skills

109

Senior Technical Writer Resume Examples & Samples

Plan and outline product documentation, and estimate the resources needed to produce it
Interview subject matter experts and developers
Write documents, including online help, release notes, product tours, tutorials, and start pages
Publish and test the documentation listed above
Review and edit program strings and other developer-written text
Help the delivery team groom user stories so that requirements are satisfied by the user interface (UI), and that features are not developed out of context
Work with UI Designers to create the requisite mockups, icon concepts and conceptual graphics for help topics
Atleast 8-10 years on expereicne in Technical Writing with an ability to describe complex technical concepts in clear, concise & grammatically-correct American English
Ability to create documentation processes and meet deadlines for deliverables in spite of changing requirements and scopes
Ability to work diplomatically with a variety of personalities, and to contribute in geographically distributed team environments
Ability to accept and integrate edits and rewrites of your writing
Ability to prioritize tasks and work on multiple projects simultaneously
Understanding of principles of technical writing and editing, documentation management, and graphic design
Experience using AuthorIT, Word, Excel, PowerPoint, Acrobat, SnagIt, and HTML (or equivalent of each) to create and edit content
Familiarity with principles of instructional design and quality assurance
Experience working within an Agile software development process and environment

110

Senior Technical Writer, Trust Resume Examples & Samples

8+ years of experience writing highly technical documentation
Working knowledge of encryption, authentication, authorization
Ability to own complex documentation projects with minimal supervision and meet tight deadlines with multiple deliverables
Great people and communication skills
Experience writing about Security
Strong visualization skills and experience creating images and diagrams of complex systems
Experience documenting cloud infrastructure, big data, or enterprise-class client/service software
Track record of improving existing styles and processes
Ability to work with program management and team directors to establish goals and priorities
Experience with agile development methodologies

111

Senior Technical Writer Resume Examples & Samples

Manage medium to large technical writing projects by: developing project plans, setting goals and milestones, managing tasks and resources, and ensuring that goals and timelines are met
Complete weekly quality audits of technical writers. Pinpoint opportunities for improvement and make recommendations to manager for improving individual tech writer performance. Coach and provide feedback to technical writers based upon audit results. Serve as on-the-job training mentor for new technical writers
Assist the supervisor by collecting and analyzing data and developing and maintaining reports as required
Assist the supervisor by auditing formative and summative evaluation tools and activities performed by technical writers. Perform formative and summative evaluations of content effectiveness, design usability tests, create evaluation measures/tools for content projects having multiple department scope and/or a high level of complexity
Requires 2-4 years of technical writing experience or comparable business experience
Requires excellent writing and proofing skills
Requires strong verbal communication skills in order to work with internal customers, subject matter experts, and project teams
Requires demonstrated ability to translate and transfer knowledge content from a subject matter source to a defined user/audience
Requires a demonstrated ability to manage medium and large projects
Requires demonstrated skill in data analysis and development of formative and summative evaluations
Requires knowledge of task and content analysis, web based content design and delivery, and usability testing

112

Senior Technical Writer Resume Examples & Samples

Work with other team members to develop each technical deliverable
Edit documentation produced by other team members
Create all required written deliverables
Develop training material at the direction of the management or the customer
Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way
Determines the scope and timeline of new documentation projects in order to plan projects. Coordinates project plans, determines resources, etc
Write, organizes, enter and compiles complex online help files to support end users
Bachelor's degree in communications, journalism, technical writing or related field preferred
Four or more years of technical writing experience
Permanent Residency or US Citizenship Required
Must be eligible for a Public Trust Suitability
Writing samples are required to accompany application
Expertise in Microsoft Word and PowerPoint
Outstanding written and verbal communication skills
Ability to convert technical knowledge into easily understood terms Ability to work independently and as part of a team

113

Senior Technical Writer Resume Examples & Samples

Bachelor’s degree in technical writing, English, journalism, engineering, or related field
Four to Eight years of technical writing experience
Proficient in using Adobe FrameMaker, Acrobat, PhotoShop, Microsoft Word, and Excel
Adobe Illustrator, RoboHelp, or similar software experience desirable
Ability to understand engineering drawings and concepts is desirable
Prefer knowledge of PTC Windchill

114

Senior Technical Writer Resume Examples & Samples

Static Application Security Testing—Our static analysis tools automatically detect critical defects and common application vulnerabilities as you code—with incredibly high accuracy
Software Composition Analysis—Find known vulnerabilities from binary, open source, and third-party code before they become legal liabilities or business risks
Intelligent Fuzz Testing—Relentlessly bombards a system with malformed inputs to uncover misuse cases that trigger dangerous unknown vulnerabilities
Interactive Application Security Testing—An emerging technology that finds real security vulnerabilities in web applications and web services with a high-level of accuracy
Automated Test Optimization—Enables developers to test smarter and faster, based on risk and change, as code is written
Actionable Threat Intelligence—Our feed-agnostic threat intelligence platform collects and rationalizes threat data into actionable intelligence
Research and write technical content for a software developer and tester audience. Content will include user guides, tutorials, SDKs, API, IDE plug-ins, and command line references
Create, track, and execute documentation plans for each release (within an agile development environment)
Attend weekly product release meetings and act as the point person for the Tech Pubs team for that product
Document sample code, for example, in C/C++, Java, C#, and Python programming languages
Work closely with software engineers for technical guidance
Create technical diagrams using vector graphics software
Research and write release notes

115

Senior Technical Writer Resume Examples & Samples

You’re a seasoned writer of technical documentation for developers, IT professionals, and system administrators
You may not be a developer, but you speak their language, and you can work from the command line
You’re an information architect – or someone who thinks like one – with experience in modeling complex information so that it’s thorough, easy to use, and easy to re-use
You bring innovation, passion, and urgency to work every day
You are proactive by nature: you want to make an impact, and you don’t wait for deadlines
You consistently advocate for the customer
Minimum seven years of enterprise software technical writing experience for developers, administrators, and business users
Minimum of 2 years of experience leading /managing a documentation team
Excellent writing, editing, and spoken communication skills
Intermediate to advanced level experience with authoring tools such as Madcap Flare, Adobe FrameMaker
Experience with version management tools such as subversion
Experience with bug tracking tools, such as JIRA
Experience in migrating documentation delivery method from PDF-based to online, structured, context-sensitive content
Experience documenting or working with command-line interfaces, and complex GUIs
Experience with the development of Enterprise-level software products, preferably in the Security space
Experience learning complex software applications quickly and to work under tight deadlines
Familiarity with Linux, Windows and Unix

116

Senior Technical Writer Resume Examples & Samples

Write and revise manufacturing documents, including but not limited to Master Batch Records, Analytical SOPs, Quality Control Sheets, product labels, Material Specifications, and Standard Operating Procedures
Serve as primary advisor for documentation to Cell Therapy Clients
Train and indirectly or directly supervise other technical writers
Effectively manage the time of Cell Therapy CMO technical writing team, directing coverage to projects as necessary
Serve as a point of contact between client and Quality Control, Manufacturing and/or the commercial development organization when creating, updating and revising new and existing production and analytical documents
Offer suggestions on improving document format to make documents more

117

Senior Technical Writer Resume Examples & Samples

Perform, or observe technicians performing maintenance tasks to validate that the sequence of the procedural steps is logical, complete and accurate
Verify maintenance tasks for technical accuracy on- and off-aircraft, including
You have a minimum of a college diploma or military training in aircraft maintenance
You have prior experience working in Technical Publications, or using technical publications in your day-to-day activities
You have 5 to 10 years of experience in aircraft maintenance or operations
You have knowledge of aircraft technologies, maintenance and/or operations
You possess good analytical skills
You have good presentation skills
You are highly organized and able to plan and establish work priorities and you are capable of handling multiple tasks
You are excellent at following-through, closing the loop on Customer issues, providing detailed, high quality and accurate answers
You are available to travel
You are available to work on various shifts, including weekends. (Occasional, based on aircraft availability)
You have excellent interpersonal and English communication skills (spoken and written)
You are a team player, able to cooperate and collaborate in a team environment
You are able to build and maintain solid relationships and networks
You have strong PC skills and knowledge of MS Office applications, with emphasis on PowerPoint and Excel

118

Senior Technical Writer Resume Examples & Samples

Work collaboratively with the platform and application development teams to develop a broad understanding of the platform
Generate introductory and instructional documentation for a technical audience; documentation must consist of both text and supporting diagrams as needed
Produce technical documentation, white papers, manuals, design specifications, project plans, test plans, engineering specifications, software design processes, and training packages. May be asked to create traditional documents and online documentation for their audience
Quickly analyze technical description challenges or confusion discovered through conversations with the technical teams and work toward remediation of the issues. Analyzes deliverables so the documentation meets the expectations as defined by the Development, Architectural, Product Line Management, Software Engineering and Operation teams

119

Senior Technical Writer, Security Products Resume Examples & Samples

Puts Cisco's and the team's success above individual gains
Reports status, issues, and challenges to team members and manager
Provides input on goal, strategies, and practices
Informs and consults with manager when facing new and complex situations
Communicates with confidence, enthusiasm, and a respect for differing perspectives
Provides input on goal setting, resource planning, and strategy
Takes ownership of initiatives and drives them through to successful completion

120

Senior Technical Writer Resume Examples & Samples

7+ years of relevant experience plus a Bachelors Degree in Technical Communications, Information Sciences or other Communications discipline or
5+ years of relevant experience plus a Master Degree in Technical Communications, Information Sciences or other Communications discipline or
1+ year relevant experience plus a PhD in Technical Communications, Information Sciences or other Communications discipline
7+ years experience with Technical Writing in an Engineering organization
3+ years experience with the Atlasssian platform (Jira, Confluence)
Ability to work cooperatively with all levels in the organization, think quickly on your feet, and work effectively as part of a positive, high-performing team
Experience applying adult learning principles as well as the ability to recognize and adapt to different learning styles
Demonstrated ability to lead Knowledge Management efforts across multiple time zones and functions
Demonstrated understanding or experience with managing technical information and reference content
Ability to analyze problems or information systematically and in depth
Must have strong search skills—doesn’t just stop at Google
Must be flexible and like working in an unstructured environment
Demonstrated understanding of database management and cataloging skills
Previous experience in a corporate environment
Demonstrated knowledge of and insight into library operations and services
General understanding of the principles of data analysis and relational databases
Experience using design and editing software for media like Adobe Creative Suite, Camtasia, Articulate Storyline/ Replay, or other eLearning software
Experience in course and curriculum design in Cornerstone or other LMS

121

Senior Technical Writer Resume Examples & Samples

Plan, control and support tracking of documentation, training and learning activities according to project schedule
Deliver high-quality documentation to customers and partners
Adhere to product/organizational processes and quality guidelines for content creation and tooling
Participate in team planning discussions and execute review activities
Work in close coordination with technical teams, product and project management for planning and delivery
Regular reporting to team lead as well as stakeholders/partners on status, risks and issues
Identify and resolve gaps and inconsistencies in the existing documentation
5-7 years experience in SW industry
2-3 years of experience in documenting programmer’s manual/ reference manual/ API manuals
Experience working with US partners, and flexible to work across partner time zones to suit work requirements
Developers and testers inclined towards having a career in technical writing can apply provided they have the required skills
Understand the code and analyze product features and its usage
Write sample PLC programs in LD and ST languages
Familiarity with understanding of XML files and the use of XSD files
Understanding of technical documentation (analysis, concept, design)
Knowledge of content management systems, authoring tools, graphic tools, documentation standards and rules
Awareness of the agile method of software development
Good understanding of database concepts and terminology
Excellent verbal and written communication skills and presentation skills
Ability to balance high quality work standards against time constraints
Sound analytical and problem solving skills
Ability to work as an individual contributor and take ownership
Should be willing to travel for project requirements

122

Senior Technical Writer Resume Examples & Samples

Sr. Technical Writer works with the management team to provide leadership, guidance, mentoring and training to Technical Writers to ensure best working practices are maintained
Incumbent is customer-oriented and maintains high standards in all aspects of departmental and laboratory functions
Incumbent will be required to interact with all global laboratories, Quality Assurance, Global Study Management, Data Management and Global Medical and Technical affairs
Excellent technical scientific writing skills – Knowledge of grammar, punctuation, composition, and spelling. Writing should require minimal external review or edit
Must have excellent command of the English language, both oral and written
In-depth knowledge in Microsoft Office Suite including Word, Excel and Power Point
Clinical research/ lab experience with strong knowledge of commonly used laboratory statistical measures (mean, coefficient of variation, standard deviation)
Ability to influence and negotiate
Excellent prioritization, time management and interpersonal skills
Knowledgeable in Method Validation processes
Knowledgeable in Good Clinical Practices (GCP)

123

Senior Technical Writer Resume Examples & Samples

Research, write and revise technical data by normal revision or temporary revision, using engineering and approved data from multiple sources
QC tasks and answer queries related to technical data to ensure that work is done within established standards
Contribute to a continuous improvement culture by developing and implementing enhancements based on lean manufacturing concepts
Timely delivery of technical data to our customers
You have a minimum of 3 years in a writing position
You have a college diploma in aerospace or equivalent experience in aircraft maintenance or flight operations environment
You have Self -motivation at work
You have flexibility and ability to adapt
You have interpersonal communication
You have teamwork
You have strong customer orientation
You have time and priority management skills
You have strong problem solving skills
You have strong decision making skills
You have the ability to create and revise technical data for customer aircraft maintenance and/or operations
You have the ability to analyze customer needs
You have the ability to read and interpret various documents (engineering, technical data, processes and aviation standards etc.), and customer queries
You have the ability to effectively communicate with internal/external customers and service providers on status of work or issues
You have the ability to use specialized authoring tools such as Framemaker, Arbortext, or similar
You have the ability to manage time and priorities to be able to meet commitments and follow revision schedules
You have knowledge of accepted usage and applications of maintenance /operational tools and procedures
You have knowledge of industry standards and regulations such as ATA-100/2100 or S1000d
A&P certificate and/or Pilot's license
Thorough knowledge in aircraft maintenance and/or operations
SGML and/or XML experience
Simplified Technical English

124

Senior Technical Writer Resume Examples & Samples

Drive the development of content and act as a primary documentation stakeholder for the team
Create or improve process for technical content creation and maintenance
Conduct content reviews for accuracy, clarity, and organization
Help define and shepherd writing projects
Monitor and analyze content consumption patterns of the public website
Build deep relationships with senior technical individuals within AWS
A minimum of five years in a technical writing or lead writing role
Degree or equivalent experience in English, Technical Communication, Computer Science, or related field
Advanced grammar and writing skills
Working knowledge of documentation tools and repositories to develop templates, manipulate output styles, tag and manage technical content
Experience working within software development or Internet-related industries

125

Senior Technical Writer Resume Examples & Samples

Establish writing policy, styles, and standard language for all public and internal facing Ask F5 documentation
Apply writing styles and standards to ensure document consistency across the Ask F5 web site
Design, write, and publish product documentation for all products in the F5 product suite
Decipher complex technical data and transform it into usable documentation for online presentation
Manage multiple writing assignments simultaneously
Manage workflow inbox and ensure that knowledge base articles are processed quickly
When required, participate in the creation and editing of product guides
Research existing documentation to fill content holes and ensure consistent textual presentation of content
Manage the day-to-day operations of the Ask F5 website
Manage the Ask F5 portion of the product release cycle
Mentor new writers, including ENEs in writing and publishing practices
Delegate writing tasks as needed to junior or staff-level technical writers
Work with IT and other organizations at F5 responsible for development of documentation to ensure we are current on best practices and tools being used across the company
Provide end-of-process final edits/fulfill role of lead editor
Contribute in developing team strategies
Document Ask F5 policies and procedures including the Ask F5 ENE Writing Guide
Use critical thinking to help expedite problem-solving
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
Possess expert-level skills with Ask F5-related authoring tools
Knowledge of Ask F5 reporting tools, ability to run ad hoc reports as required by ES management, ability to apply data in reports to the improvement of the Ask F5 web site
Ability to use rudimentary content and reporting data to generate needed article content
Learn how to use new tools quickly
Knowledge of standard writing and publishing tools
Highly developed communication skills, ability to communicate effectively using divergent modes of communication
Ability to establish successful relationships across a variety of disciplines and groups
Ability to work solo or as part of a team
Ability to train new employees and continually mentor existing employees
Ability to grasp big picture concepts related to a global web site and manage the various associated technical and writing-based components
Experience working in high pressure situations
Possess strong analytical skills
Knowledge of research methodology
4 year degree in communications field, English, Journalism or equivalent experience
7+ years technical writing experience in software/hardware industry

126

Senior Technical Writer Resume Examples & Samples

Research, write, edit technical documentation to support new and sustaining product development projects
Collaborate with development engineering, marketing, regulatory affairs, and clinical, among others, to gather inputs for IFUs
Manage complex labeling-related programs, schedules, milestones, inter-dependencies, and deliverables
Follow internal processes and procedures
Understand and comply to medical device regulatory requirements related to labeling
Technical aptitude for learning new tools and systems
Ability to work in a fast-paced and changing environment
Requires a Bachelor’s Degree in a relevant technical discipline, Scientific and Technical Communications, English or equivalent and a minimum of six plus years of progressively more responsible experience as a technical writer in a medical device or high technology (preferably biotechnology) environment
Experience with or knowledge of electronics, biology, anatomy and physiology, and/or medicine
Must be able to apply the fundamental concepts and practices of the profession
Ability to work within a team and as an individual contributor in a fast-paced, changing environment
Experience working in a highly regulated environment
Strong verbal communication skills with ability to effectively communicate at multiple levels in the organization
Strong organizational and follow-up skills
Document Control experience using sound revision control processes, preferably in a medical device environment
Experience with XML and working in a Content Management System

127

Senior Technical Writer / Editor Resume Examples & Samples

Produce quality, relevant user information including conceptual overviews, objective based tasks, best practices, APIs, technical reference material, and knowledge base articles
Create content for developers, administrators, business users, and casual users
Take ownership of a product or domain and become an SME in that area and develop a thorough understanding of the products and different audiences you will be writing for
Bring something unique to the product docs team, to expand their skillset and ability to deliver meaningful information to a wide audience-Managing and recruiting team members
Mentoring junior writers and ensuring they have a professional development plan
4+ years of technical writing experience in a software environment

128

Senior Technical Writer Resume Examples & Samples

Collaborate with our engineering team to translate their code into usable documentation complete with detailed explanations and code samples
Write and enhance user and developer guides, including reference materials, tutorials, SDK, and API documentation for other groups of engineers and content creators inside Blizzard
Organize and audit the documentation library to keep information relevant over time
Provide structure and support for developers writing technical documentation, champion good documentation habits, and help people focus on the most important things to document
Develop new templates and document types to meet the evolving needs of the company
Establish standards, style guides, and best practices for documentation
Help promote company-wide knowledge sharing practices

129

Senior Technical Writer Resume Examples & Samples

Experience applying different writing styles & developing standards & templates for highly diverse audiences, e.g. Microsoft Manual Style or Chicago Manual Style
Experience with healthcare information systems a plus
Experience with software tools (Team Foundation Server, MadCap Flare, Adobe Technical Communication Suite, Microsoft Word)
Proven effectiveness at managing multiple projects simultaneously

130

Senior Technical Writer Resume Examples & Samples

Develops technically justified recommendations and resolutions to investigation conclusions and ensures timely completion of reports, corrective actions and associated activities
Evaluates the effectiveness of investigations and action plans
Identifies system level gaps and facilitates process improvements
Serves as department SME for technical writing
Reviews and approves lot specific chemistry testing data for accuracy and initiate corrective action where required
Assists in the preparation and review of validation protocols/reports
Trains junior team members on technical writing
Reviews data obtained for compliance to specifications and reports abnormalities to supervisor
Initiates revisions to current SOPs. Prepares SOPs for approval
Generates and evaluates department metrics/data for trends for management review
Participates in internal and client audits as needed

131

Senior Technical Writer Resume Examples & Samples

5 to 10+ years technical writing
Proven working experience in technical writing of software documentation and DDLC
Independent, Self-Starter
Work well in a high stress environment
Strong working knowledge of MADCAP Flare, Microsoft Office, Adobe Creative Suites, Photoshop or equivalent, HTML editors and Visio
Comfortable working in Windows and Linux/Unix variants
Experience with multi-site / multi-cultural team management
Experience with Agile development practices
Excellent collaborative, communication, and interpersonal skills
Excellent analytical, communication and presentation skills
Able to host and lead review meetings and organize reviews of documentation
80% - Develop documents, materials and artifacts as per, but not limited to, items listed in duties
10% - Collaborate on user experience planning with UX team, Product Owner, and Solution Owner
5% - Assists and/or provides less senior tech writers guidance with their daily work activities
5% - Remains abreast of current relevant technological progress

132

Senior Technical Writer Resume Examples & Samples

Act as the Subject Matter Expert (SME) for creating and delivering customer-facing documentation
Review and analyze product documents and specifications
Act as the Information Architect in structuring and presenting technical information
Prepare and produce final documentation for posting and delivery
6+ years of technical writing experience
Concept of single sourcing and source control systems
Solid skills in MapCap Flare and WordPress
Experience with iPhone, Android, and cloud-based applications a plus
Experience with XML DITA, wiki tools, and WordPress a plus
Knowledge about Cloud Computing (SaaS) and network security
Experience with Agile software development methodology

133

Senior Technical Writer Resume Examples & Samples

Minimum 5 years of experience creating self-paced eLearning and web-based training development
Obsessive about technical accuracy with a strong attention to detail
Familiarity with digital video equipment and editing software such as Camtasia
Demonstrated ability to conceptualize technical/functional content into something creative, accessible, and successful
Experience architecting, writing, and editing technical documentation across a wide spectrum of users, and managing a diverse content portfolio across multiple platforms
Experience being the only documentation or support person for a team

134

Senior Technical Writer Resume Examples & Samples

Experience writing online documentation for developers or another technical audience
Experience using Microsoft? Office products and multi-channel authoring tools, such as Madcap Flare
General experience with Web-based technologies and tools, such as HTML, scripting, .CSS, web forms, etc
General experience with Microsoft development technologies and tools, such as Visual Studio, SQL Server, etc
Basic familiarity with software development and the SDLC
Proven ability to quickly acquire subject matter expertise on complex technical topics
Ability to deal with changing priorities and multiple assignments
Software development, especially in C#
Server or database administration
API documentation development
Hands-on approach to learning developer-oriented technology
Agile team processes, coupled with long product release cycles
BS in any scientific or engineering discipline, such as Computer Science or Engineering; or BA in professional or technical writing, any educational field, journalism, or English
Strong teamwork skills and work ethic
Ability to work independently or in a group with minimal supervision
Work samples and proven ability to write code

135

Senior Technical Writer Resume Examples & Samples

5 to 8 years of experience in authoring configuration guides, release notes, commands reference guides, installation guides, and user guides. Know how to accurately estimate your work and how to create working outlines
Experience in using MadCap authoring tools: specifically, expert use of MadCap Flare. You should have experience creating large, sophisticated Flare projects and building primarily HTML5 and PDF targets. Expert experience using Adobe RoboHelp may be substituted for Flare experience
Comfortable using Adobe Acrobat Professional to create and edit PDF files
Comfortable using SnagIt or MadCap Capture to grab screen captures and annotate graphic files. A working knowledge of Adobe Photoshop or Photoshop Elements or a similar graphics editing application would be beneficial
Expert knowledge of using Microsoft Office in a documentation environment
Comfortable documenting installation instructions: including using a virtual machine environment to load an operating system; and following and documenting each step of a complex software installation
An understanding of database management systems, including MS SQL Server and MySQL, and the principles of data-driven client server applications. Working knowledge of SQL statements is beneficial
Working knowledge of Red Hat Linux is beneficial
Working knowledge of HTML and XML, and an understanding of Java, J2EE, and Client Server concepts are beneficial
5 to 8 years of technical writing work experience
Engineering or Technical degrees preferred (BE/B.Tech/ME/M.Tech/M.Sc/MCA)
Preferred would be 1 month notice at the current organization
Ability to achieve goals and resolve issues
Possess technical knowledge, industry knowledge, champion improvements, think globally and work seamlessly with geographically dispersed teams

136

Senior Technical Writer Resume Examples & Samples

6+ years of experience with technical writing or web content publishing
Ability to explain the value of complex features in a small amount of product real estate
Interest in working collaboratively with product managers, developers, and designers
A knack for inventively engaging with audiences

137

Senior Technical Writer Resume Examples & Samples

Write and edit clear, concise technical documents compliant with VA guidelines
Discover the technical writing deliverables required for a given assignment and the needs those deliverables must satisfy, including product goals, technical issues, specific details about the product being documented, and any specialized technical skills the project will require
Determine the specific deliverables indicated to satisfy the technical writing support needs of a designated project by coordinating with project managers and staff, reviewing existing documentation and documentation policy, examining the product itself, and interviewing stakeholders and subject matter experts identified by the customer
Analyze information relative to the deliverables requested, the organizational docu¬mentation methodology, and project-specific considerations to determine constraints, unusual technical skills, and other factors that will affect how the documentation is created and delivered
Develop and communicate to the VA project manager or his or her designee a technical writing support plan that describes the products and timeframes anticipated to satisfy the technical writing support need. Depending on the complexity of the assignment, the candidate shall produce a brief or detailed plan that will include such elements as a description of deliverables, the projected size of each artifact, a detailed schedule, and a workflow description of the proposed approach
Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail and select photographs, drawings, sketches, diagrams, and charts to illustrate material appropriate for inclusion in technical writing deliverables
Create technical documentation to include formatting (i.e., document template), chapters, and sections; for a help system it may include topics and sequence
Finalize technical writing artifacts for delivery in the medium indicated (e.g., publishing, document repository, web page, referral to artifact consumers) in accordance with acceptance of mature draft artifacts
Provide other technical writing services to include scheduling of conference lines, Web-based meetings, and meeting locations, preparation of agenda/meeting materials, taking of minutes, distribution of post-meeting documentation/materials to current project personnel, and timely posting of materials to applicable websites and/or repositories, such as SharePoint, Perforce, and TSPR
Perform maintenance of existing technical writing artifacts to improve the accuracy, currency, and readability of documentation
Produce artifacts that demonstrate knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Use Microsoft Office Suite, Adobe Acrobat Professional, Photoshop, Illustrator and Visio
Use configuration control procedures and experience using a shared document repository
Ability to understand and explain technical concepts in clear, understandable language

138

Senior Technical Writer Resume Examples & Samples

Bachelor's MIS, CS, Math or related, or four years experience in lieu of degree
5 years of technical experience directly related to software/system development related to the implementation and maintenance of management information systems and or software intensive systems
Five (5) years specialized experience that includes: system development from with emphasis on the functions they are qualifying as a SME. Specific experience may have been gained concurrently with General Experience
Must possess an active Secret security clearance

139

Senior Technical Writer Resume Examples & Samples

A minimum of 5 years designing and delivering customer-oriented documentation
Strong written/verbal communication skills and attention to detail
A technical background that enables easy interaction with software developers
Experience writing API reference documentation
Ability to read and understand code in one or more programming languages
Willingness to independently learn tools you may not know (e.g., command-line build tools, Git, XWiki, Adobe CQ, etc.)
Experience with cloud services and related technologies
Ability to write code in one or more programming languages

140

Senior Technical Writer Resume Examples & Samples

Work with development, product management, QA, and other writers dispersed around the globe
Experience with current Wiki Based Online Help, XML Editors or content management applications
Experience with single-sourcing - Familiarity with the concepts and practice of minimalist writing
Sound investigative skills, with the ability to understand the audience's needs and provide the information most important to them

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Senior Technical Writer Resume Examples & Samples

Provide updated Product Guide content as assigned in Agile processes
Track and document Resolved Issues in monthly cloud releases
Perform peer reviews of managed product documentation
Perform UI text reviews to make sure text adheres to guidelines
Make global content changes in support of the Enterprise Help Centre
BS/MCA/BE degree and/or equivalent degree or experience
5-8 years' experience as a technical writer, preferably in the product software industry
Proven ability to write technical documentation in English must provide samples
Experience as technical writer or background in software development, computer science, or similar with writing skills

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Senior Technical Writer Resume Examples & Samples

Provide feedback to developers about product usability
Communicate with team members to share information, ask for help, and offer assistance
BS degree in Technical Communications, English, Instructional Design, Computer Science, or commensurate experience in a technical or scientific field
Experience with advanced desktop-publishing and content-development tools
Enjoy hands-on, exploratory learning with complex software
Come up to speed quickly on new projects
Thrive in a team-oriented environment
Ability to spend hours working on repetitive tasks
Knowledge of customer experience software products for service, marketing, and sales automation, including Oracle Service Cloud
Knowledge of API

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Senior Technical Writer Resume Examples & Samples

Bachelor's degree in English, Computer Science, or other related discipline
Advanced experience in technical writing within the computer software industry
Experience using XMetal or Live Content Architect Preferred

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Senior Technical Writer Resume Examples & Samples

Use multiple tools and methodologies to produce user content for a variety of audiences
Lead technical support for publishing, archiving, creating new KM tool components
Ensure compliance with regulatory and audit requirements
Bachelor’s degree in English, Communications, Technical Writing or related field; or 8-11 years relevant years work experience
Minimum of 3-5 years of technical writing experience preferred
Team player, able to thrive in a fast-paced, competitive environment and willing to contribute when help is needed outside of primary job responsibilities
Excellent communication skills, curiosity and attention to detail are required
Ability to learn quickly, solve problems and make decisions with minimal supervision
Creative thinker with innovative spirit. Ability to look for new and better ways to develop content/perform tasks. Effectively execute on new methods, when appropriate
Experience with conducting usability testing a plus
Advanced knowledge of Microsoft Office – Excel, Outlook, Power Point, Visio, Word
Project management experience required
LI-DH1

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Senior Technical Writer Resume Examples & Samples

Provide expert level telephone and email support to Ixia customers
Assist customers with operation and configuration of Ixia hardware and software, with an emphasis on Visibility products
Accurately log, track and maintain customer service requests
Achieve customer satisfaction and support metric goals, SLAs
Effectively work and communicate with worldwide support and engineering team

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Senior Technical Writer Resume Examples & Samples

Create new and revise existing content for MTS software platforms
Design and produce new end-user documentation with input from software developers, engineers, and by using simulation and production software
Participation in the development and implementation of department standards and processes
Support team development through training, peer documentation reviews, and project planning
Participation in the Agile product development process
Bachelor’s degree in a technical field, communications or English, and 5 years of technical writing experience; or
Prior experience with software-controlled industrial machinery
Demonstrable ability to understand business work flow and work independently
Ability to juggle multiple projects simultaneously and work in a team environment
Experience working with customers and writing with an end-user focus
Work history demonstrating accountability, adherence to workplace values, and personal excellence
Experience with single-source content reuse in a topic-based writing environment
Experience with technical writing tools, including MapCap Flare and Adobe Illustrator
Knowledge of closed-loop control systems
Experience with Team Foundation Server (TFS) for work management and source control

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Senior Technical Writer Resume Examples & Samples

Developing content for technical staff implementing solutions for customers
API documentation
Systems that exchange information using standard messaging formats
SaaS / Cloud Solutions
Continuous Delivery / Automated Deployment

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Senior Technical Writer Resume Examples & Samples

Must have a good knowledge and background of networking and security products, including an ability to perform basic configuration of these products
Knowledge of latest trends in user assistance design and methodologies
Ability to explain complex technical features in simple to understand use case and configuration steps
Strong initiative and ability to work independently with limited direction
Minimum 5 years of technical writing for a networking or network security company
Proficient with FrameMaker, and AcrobatPro. Experience with Adobe CQ5 highly desirable
Experience with topic-based writing, video tutorial creation (Camtasia), and/or proficiency developing illustrations (Adobe Illustrator) a plus

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Senior Technical Writer Resume Examples & Samples

Minimum 2+ years experience in technical literature development within a high-tech environment or related experience
Working knowledge of and proficient in PC computer tools/software; prefer strong experience in using FrameMaker software; In Design, Illustrator and PhotoShop software experience a plus
Excellent written, grammar, communication and organizational skills
Strong decision making, attention to detail and prioritization abilities
Independent thinker that communicates and works well in a team environment
Extensive experience handling multiple projects and ensuring accuracy toward completion
Must thrive in an ever changing, fast paced, dynamic environment

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Senior Technical Writer Resume Examples & Samples

Produce product documentation that is clear, relevant, accurate and delivered timely
Review and maintain product documentation
Work with all stakeholders to help improve documentation culture across the company
Setup a system/process to establish key metrics to measure and provide feedback about the overall documentation
University degree in English, Communications, Engineering, Computer Science or equivalent
Excellent written and verbal communication skills in English
5+ years of technical writing experience in the software industry
Ability to quickly grasp complex technical concepts and make them easily understandable in text
Experience with guiding cross-functional documentation and information architecture projects
Ability to apply Agile documentation strategies within development iterations
Self starter with strong drive who mobilises people and gets things done
Experience working at a SaaS product company
Experience with Atlassian products such as JIRA, Confluence, HipChat

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Senior Technical Writer Resume Examples & Samples

Leading Product Documentation Delivery: define, communicate, and manage product line documentation plans and schedules
Interact with Subject Matter Experts (product managers, product owners and developers) to find out what to document and how to document it
Work closely and proactively with multiple development teams: initiate, plan and execute the documentation of features and product changes as they are being developed and tested
Use SDL's own products to create and organize content in DITA to produce documentation deliverables for the web
Ensure documentation produced passes substantive reviews by developers, quality reviews by QA, and peer reviews by fellow technical writers
Communicate internally and possibly with the customer to obtain extra information, workarounds, and solutions

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Senior Technical Writer Resume Examples & Samples

Develop and maintain installation, configuration, troubleshooting, technical and reference guides, and develop online help for customers and employees
Work quickly and independently with minimum supervision to meet scheduling and quality requirements
Interview subject matter experts, attend training and participate in status meetings to become familiar with product technologies, establish technical specifications and determine subject material for publication
Be able to extract information from interviews, technical documents, and research and convert it to the appropriate level for the intended audience
Complete writing assignments according to set standards regarding order, clarity, conciseness, style and terminology
Review published materials and recommend revisions or changes in scope, format or content
Select photographs, drawings, sketches, diagrams and charts to illustrate material
Study and understand technical drawings and specifications to integrate and delineate technology, operating procedures, etc

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Senior Technical Writer Resume Examples & Samples

Work in fast paced manufacturing and technical environment; manage assignment completion within the designated time frames, and in accordance with established requirements; Develop documentation strategies that can grow as our documentation needs evolve
Develop efficient processes for preparation, review and release of content deliverables
Prioritize the workload of the Technical Team across multiple sites
Research, identify and secure the necessary tools for the team to be effective
Edit, standardize, or make changes to material prepared by other writers
Coordinate with various teams to create and update documentation
Write, edit and manage technical documentation and communication for internal customers
Observe activities to determine proper procedure and detail
Interview Subject Matter Experts and read manufacturer’s manuals, as appropriate, to become familiar with technologies and methods
Conduct research to ensure technical terminology is translated in documents correctly
Work independently and collaboratively with multiple parties and departments from draft to final production
Perform rewrites/updates/further improvement including edits of sections as a result of feedback from review teams
Mentor technical writers and other team members as appropriate
Demonstrated leadership experience within the Technical Writing and/or Industrial Designer professions
Minimum of 5 years’ experience in document management and technical editing
Ability to translate complex processes into comprehensive documents and presentations that explain technical topics in a manner that allows for knowledge transfer and skill development for novices
Must possess exceptional skills in grammar, spelling, writing/sentence structure, time management, research, analytics and organizational and planning skills
Excellent oral, written, and interpersonal communication skills
Facilitate collaboration among stakeholders to achieve solutions that address the needs of all parties
Strong skills in MS Word, MS Visio, MS Project, Excel
Work closely with multiple departments and all levels of management across all US locations
Possess a positive attitude and a willingness to take responsibility
Able to coordinate multiple projects concurrently
Self-directed requiring minimal supervision

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Senior Technical Writer Resume Examples & Samples

Gather information by working closely with engineers and writers, reading design documents and specifications, and using pre-release software
Work closely with Development Engineers, Quality Engineers, Product Management, Release Managers, and Co-writers
Create and update documentation and help systems for minor and major releases
Create videos
Review the human-readable strings in user facing interface
Follow established processes and procedures
81006BR

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Senior Technical Writer Resume Examples & Samples

Outstanding writing skills, namely a command of grammar, syntax, diction, and the conventions and best practices of writing a variety of technical documents
Strong collaboration skills: ability to work with a variety of other writers and cross-functional peers easily
Strong knowledge of core technical communication concepts, such as topic-based authoring, minimalism, task-oriented design, single-sourcing
Understanding of core information development processes: content planning, content creation, and content review
Strong skills in the process of breaking down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
Ability to understand user profiles and to create content targeted appropriately to meet user goals. Basic skills in editing (QA for documentation) - ability to recognize errors and opportunities for improvement in a variety of information deliverables
Strong ability to collaborate with subject matter experts to research a software product, determine functionality and design features, then communicate those effectively to the user
Strong skills with the authoring tools used by the information development teams
Ability to understand and follow established information patterns to create a wide variety of information deliverables
Fundamental project management skills: ability to broadly estimate scope, ability to work to deadlines
Fundamental understanding of Lean/Agile/XP software development processes, their application to GE projects, and how to follow processes for information development
Basic awareness of the major aspects of software design, development, and QA and ability to leverage this understanding to inform execution for information development projects
Basic domain and product knowledge, including appropriate terminology, with an awareness of GE
Digital product line(s) and offerings. Awareness of how GE Digital drives value to its customers and how the information development function fits into GE Digital’s overall business strategy
A minimum of 5 years of experience in technical writing or Master’s degree with 3 years of experience with technical writing
Any offer of employment is conditioned upon the successful completion of a background investigation
Must be willing to travel
Must be willing to work out of an office located in Mumbai, India
Basic skills in editing (QA for documentation) – ability to recognize errors and opportunities for improvement in a variety of information deliverables
Strong skills with the authoring tools used by the GE Digital information development team: oXygen Author (DITA methodology), Astoria CMS
Experience writing product documentation in any and all of the following domains is highly preferred: Oil & Gas industry, inspection technologies, and engineering/physics/analytics-based software
Experience creating and editing video productions, performing live interviews, and podcasting is a plus

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Senior Technical Writer Resume Examples & Samples

Reports to the Content Development Manager and works closely with the EngLearn team’s Product Line Managers to deliver on the EngLearn roadmap, developing technical documentation, wiki-based engineering content, and technical articles targeted at the Akamai Engineering technical staff
Write technical articles for the monthly Engineering newsletter in partnership with subject matter experts from the global Engineering technical community
Write technical documentation to support Engineering business goals and priorities
Identify innovative content development strategies and learning methodologies to provide the best possible learning experiences for Akamai
Explain the why – what – when – where - how of Akamai’s complex technology, processes, architecture, and products to a highly-technical audience in a manner that ensures comprehension and application in their day-to-day job function and roles
Develop key relationships with Engineering partners and stakeholders
Develop subject matter expertise in assigned technical area
Advise and mentor other more junior writers
Using existing Atlassian tools such as Confluence and Jira, implement the tasks and activities that support the EngLearn technical collaboration strategy, including
Migrate existing content to new formats and central repository
Process, catalog, maintain, and input all assets into an online Engineering knowledge system
Capture and tag existing Engineering information for easy access from the EngLearn portal and across Akamai internal resources
Implement (flag/fix) process for updating existing information
Implement an archiving process for reference content
Provide services that include reference and research, collection/organization/dissemination of technical resources, and knowledge management
Answer and facilitate queries regarding a wide range of Engineering-related topics
Conduct information searches, consult reference material, and maintain reference services
Troubleshoot access and technical issues
Meet monthly deadlines, quarterly audits and respond promptly to content update requests
Participate in defining EngLearn department strategy for creating content and documents
Stay informed of trends in technical communication
Identify solutions to non-standard requests or problems
Work collaboratively with EngLearn team members from all functional areas when planning, developing, delivering and evaluating learning solutions to ensure EngLearn provides world-class content that exceeds the Engineering audience expectations
Participate in one or more cross-functional committees that contribute to EngLearn roadmap
Represent EngLearn interests during decision-making process and when interacting with other teams, management, vendors and partners
Lead and participate in special projects as assigned
Bachelor’s degree in Technical Communications, Information Sciences, or other Communications discipline
5+ years of overall experience in an Engineering organization
Ability to work cooperatively, think quickly on your feet, and work effectively as part of a positive, high-performing team
Must understand broad, in-depth technical concepts and be able to communicate to technical experts
Proven experience in developing advanced scenarios to demonstrate technical concepts, processes, and procedures (e.g., complex code examples, administrative procedures, script examples, working prototypes, blueprints, white papers, etc.)
Demonstrated experience in leading a project team, resolving issues, and writing for multiple audiences
Proven experience working across multiple time zones and functions
Proven experience with managing technical information and reference content

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Senior Technical Writer Resume Examples & Samples

Receives publishing assignments from supervisor and project requests from Publication’s clients
Collaborates with Project Engineers and other personnel, reads journals, reports, and other material to become familiar with product technologies, design, and operation
Studies drawings, schematics, parts lists, specifications, and product samples to determine various installation, operating, and troubleshooting procedures in detail
Creates high resolution digital graphics for inclusion in instruction manuals, product packaging, and other publications
Reviews company’s trade catalogs, Web sites, drawings, and other data relative to operation, maintenance, and service of equipment being documented
Organizes and typesets material and completes assignments according to set standards regarding order, clarity, conciseness, style, and terminology
Determines, designs, and creates digital artwork to illustrate and support written material
Reviews published materials and recommends revisions or changes in scope, format, and content
Maintains project records and files of work and revisions
3+ years experience
Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from management, managers, clients, and customers

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Senior Technical Writer Resume Examples & Samples

Experience authoring highly technical documentation for developers and system administrators as well as user-friendly documentation for less technical business users
Familiar with at least one modern programming language (for example, Java or Objective C)
Experience with online documentation publishing tools
Ability to manage a documentation project and work directly with technical and marketing team members
Self-directed, fast learner, flexible
Experience with Agile development processes and tools
Ability to work productively in a geographically distributed environment
Experience with SDK documentation
Familiar with web development and publishing paradigms
Experience with CSS
Experience with topic-based writing paradigms and information architecture best practices

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Senior Technical Writer Resume Examples & Samples

Requires independent handling of Technical publications activities for medium and large size embedded applications for Energy Meters
Understand & Maintain the existing literature structures and perform changes based on the field requirements
Experience with Electrical application products
Proven working experience in technical writing for electrical product documentation
Willingness to travel overseas

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Senior Technical Writer Resume Examples & Samples

3+ years as a technical writer, editor, or content strategist
Experience with a markup language such as HTML or XML and/or structured writing
Strong bias for action and the ability to prioritize and meet deadlines
Experience with content management systems and SEO

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Senior Technical Writer Resume Examples & Samples

Work with engineering to obtain source material (specifications, illustrations, etc.) for technical publications
Create and modify technical documentation from that material
Provide guidance to more junior technical communications staff and help them with obtaining and understanding source material
Ability to quickly understand the operation of security and fire products and document their operation
Able to format and lay out the full range of documents produced by Scott Safety or Johnson Controls
Expert with a variety of media, including written documentation, web pages, help files, and digital media
Ability to obtain source material and use that to understand the operation of fire and security products and transform that understanding into readable technical documentation
Deep understanding of the latest documentation software and how to use it to create well formatted documentation. For example: DITA, Arbortext, Framemaker, MadCap flare, etc
Excellent understanding of the variety of media available for delivering technical information and how to use them appropriately
Excellent understanding of document and revision control
Ability to create readable technical illustrations with minimal supervision using Corel Draw, Adobe Photoshop and Visio (or equivalents)
Advanced understanding of publication technologies and methodologies
Knowledge and experience of social media (Wiki, forum, blogging, etc.) for technical communication would be a distinct advantage
Good writing skills and proficient command of the English language
Excellent understanding of document control and revision
Excellent understanding of good documentation practice and effective document structure
Can work through complex issues, engaging engineering staff as necessary. Knows when to escalate and get help
Must be able to work with engineering on obtaining source material (specifications, illustrations, and technical documentation), understand the material and transform it into easily usable instructions
Ability to interact with engineers to understand how products work and provide guidance to lower level technical communications staff
Excellent ability to interact with engineers from around the world
Ability to provide guidance to junior technical communications staff
Adapts readily to changing work demands; maintains composure under pressure
Works effectively with others. Shares information. Demonstrates integrity. Honors commitments
Travel less than 10% of the time

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Senior Technical Writer Resume Examples & Samples

Gathers, analyzes, and composes technical information
Translates technical information into clear, readable documents to be used by technical and non-technical personnel
Reviews content of technical documentation for quality
Produces technical and scientific illustrations for presentations and/or publication, as appropriate to the requirements
Provides documentation in presentation-ready quality output using advanced word processing or desktop publishing software
Performs technical and administrative efforts for tasks, including review of work products of this work order for correctness, compliance with public health standards, federal government legislative and regulatory requirements and user standards specified in TO's
Reviews tables, figures, illustrations, and other audio or visual media and advises when additional data, references, or format changes are required
Revises tables, figures, and other graphics according to journal guidelines and other statistical standards
Reviews manuscript submissions for completeness and prepares report detailing missing information
Notes in manuscripts elements that do not conform to article type, style, format, and layout requirements
Performs independent Internet research and consults with specialists to check accuracy of facts and documentation of sources
Advises on logical flow, tone, and consistency and warns of possible internal inaccuracies or content and statistical errors
A bachelor’s degree in Technical Writing, Communications, English or a relevant field (additional experience may be substituted in lieu of education)
A minimum of 10 years of experience developing IT requirements for incoming submissions from inception to conclusion on simple to complex projects
Experience evaluating statistical information and data in incoming manuscripts and prepares a report to the Editor in Chief with recommendations on adapting data and statistical information to HTML and InDesign formats using PCD style guidelines
Ability to review manuscripts for a medical or scientific journal and advise editor in chief on any editorial problems that must be resolved prior to publication
Knowledge of a broad range of editing tools and reference materials related to journal publication
Ability to communicate effectively with authors and other contributors within and outside the agency to prepare manuscripts for publication
Expert knowledge of journal’s requirements and agency standards
Experience with editing and production tools such as Word, InDesign, MS Expression, FrontPage, and eXtyles
Proficient knowledge of reference style guides such as Uniform Requirements for Manuscripts submitted to Biomedical Journals, AMA, and CDC style guides

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Senior Technical Writer Resume Examples & Samples

Conduct necessary research, including reading source material and meeting with subject matter experts (SMEs) as needed
Read and interpret engineering information and drawings
Write product descriptions, theory of operations, and other technical manuals and documentation
Write and edit documentation according to published department standards and procedures
Create simple illustrations and screen captures as needed. Coordinate the efforts of graphic designers for more complicated illustrations
Submit drafts to SMEs and peers; incorporate review comments into documents
Provide periodic status reports to Project Managers and Integrated Logistics Support Manager
May create training material, curriculum, and course outlines. **P7 only – Dawn will have the current Editors who are doing this come up with a qualification pt or 2 to support this
Perform quality reviews on other Technical Writer’s documents, as requested
Streamline editing process (when working with multiple writers/editors) and serve as final editing authority for contributing writers
Work with engineering team during new product development and production phases; author all associated publications from scratch with minimal supervision
May supervise other Technical Writers
Bachelor’s degree, preferably in English, Technical Writing, or Communications; OR engineering degree with experience in technical writing. Significant experience may be considered in lieu of a degree
Minimum eight years of experience in the preparation and review of technical materials for publication, including writing maintenance, operations, troubleshooting, and set up/tear down procedures without source data
Experience developing and editing technical documentation in an engineering environment
Ability to work independently and in a small team environment
Excellent written and verbal communication skills and the ability to successfully interact with all levels of the company and subcontractor organizations
Advanced knowledge of government and commercial contract requirements
Advanced knowledge of Government publication standards for specifications and manuals
Strong familiarity with engineering standards and language
Strong familiarity with proposal formatting and language
Well-developed application software skills in Windows environment, with emphasis in Microsoft Office applications
Strong research abilities
Ability to interpret engineering drawings and data
Experience with large-scale commercial and/or military systems
Ability to obtain security clearance

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Senior Technical Writer Resume Examples & Samples

Responsible for researching, organizing and writing Healthcare related software and instrument technical documentation, including: Operator’s Guides, Addendums, and Instrument Guides
Acquires and verifies basic source material by interviewing subject matter experts, Senior Technical Publications staff, and operating the product
Ensures that skills are maintained on a continual basis to support Technical Publications activities and objectives
Communicates Technical Publications project status and issues to Department Manager, Product Development Project Team and Senior Technical Publications staff
Bachelor’s degree in English, Communications, Journalism, or related field and 5+ years of technical writing experience. Writing experience in the Healthcare or life sciences fields is a plus
Demonstrated project management skills
Familiarity with FDA regulated environments
Demonstrated ability to assess the intended audience
Demonstrated ability to work independently and within teams to meet deadlines
Proficiency with the Windows OS and Adobe FrameMaker, Microsoft Office Suite, Sharepoint, Adobe Acrobat, PhotoShop and Illustrator applications
Familiarity or experience with the following concepts: XML and structured authoring, single-sourcing, topic-based authoring, and information mapping
Familiarity with document localization
Bachelor’s degree in field with 5+ years exp.OR
Master’s degree in field with 3 + years exp

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Senior Technical Writer Resume Examples & Samples

Interface with PDT members to establish valid requirements and advising PDT members on design and layout issues
Assess the needs and demands of cross-functional PDT members
Source information through interviews with key individuals
Collect and assimilate technical information and accurately convey this information through clear and concise writing and/or use of graphics/pictorial-based labeling
Manage the accurate and timely completion of project deliverables with no supervision and driving project schedules to produce all types of product labeling
Create labeling and development activities are crucial to the timely introduction of new Bayer products, support for existing Bayer products, and the accurate representation of Bayer products to the end-user
Manage the daily activities of technical writing projects and would typically only escalate personnel issues or serious scheduling deviations to the department manager
Visualize and convey in written and/or visual form the detailed functionality and characteristics of new products before they are actually produced and introduced to the market
Apply information processing techniques as listed above, as well as previous experience in managing and completing technical writing projects for new products
Produce accurate product labeling within the timeframe budgeted by the Product Development Team for the timely release of new products or updates to existing products
Ensure consistency and implementation of branding standards on labeling projects is a necessary part of building a consistent corporate identity
Maintain current desktop publishing technology and software applications through online research, software trials, attending relevant seminars/training sessions, reading relevant trade publications, etc
Bachelor’s or Master’s degree with minimum of four (4) years of professional experience or minimum of seven (7) years of related experience
Minimum of four to seven years work experience with page layout and word processing software
Proficiency in Adobe FrameMaker (Structured and Unstructured), Microsoft Word, CorelDraw, Adobe Illustrator, Adobe Photoshop, and Adobe Acrobat software
Demonstrates excellent command of the English language
Demonstrates ability to design labeling for materials with no supervision
Experience creating computer-generated illustrations
Experience in digital photography and manipulation of digital images
Experience with creation of package inserts, package art, product labels, user instructions, writing, illustration, page layout, editing, documentation or related functions

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Senior Technical Writer Resume Examples & Samples

Work closely with development, customer support, product management, services, and various other teams to develop high-quality documentation for a targeted audience
Test product functionality while writing documentation to provide comprehensive content
Maintain content for and manage multiple projects simultaneously, including major projects beyond standard delivery cycle
Work as an integral part of the product team
Mentor and guide the work of junior writers on the team
Contribute to the timely design, production, completion, and delivery of release notes and administrator guide
Review technical information and content prepared by other team members for clarity, consistency, and content quality
Provide regular updates to manager on project status
Implementing or working with enterprise software strongly preferred
Producing release notes and business software documentation
Working with Jira a plus
Ability to work effectively in an environment where tools, processes, and deliverables change frequently
Functional knowledge or experience in Financial Services, Accounting, or Human Resources highly desirable
LI-TA

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Senior Technical Writer Resume Examples & Samples

5+ years experience as a technical writer
Bachelor’s degree in English, Technical Writing, Computer Science, or related field
Ability to work with a range of stakeholders and write for a range of audiences
Experience working with remote teams
Demonstrated experience writing API and online documentation
Ability to work autonomously and manage competing deadlines
Intermediate HTML/XML and wiki skills
2+ years experience managing technical writing projects
Ability to provide writing guidance to project and product teams when required
Experience developing UI strings
Ability to identify opportunities to improve content and product development processes
Experience with search engine optimization a plus
Experience with Jekyll or Markdown a plus
Amazon is an equal opportunity employer

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Senior Technical Writer Resume Examples & Samples

Provide release notes for monthly product releases
Produce high quality documentation
Advocate documentation requirements for customers
3 years of relevant experience and a Master’s degree or PhD or
3+ years of technical writing experience in a high tech development environment
3+ years of experience writing/maintaining technical publications for software based systems
Task-based, goals based instructional writing
Familiarity with REST-based web services

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Senior Technical Writer Resume Examples & Samples

Gathering information, writing and copy editing, and proofreading firmware guides, hardware for Sierra Wireless AirLink products, using Adobe FrameMaker
Designing, and laying out, copy editing, and proofreading Quick Start Guides for Sierra Wireless AirLink products, using Adobe InDesign
Establishing and maintaining technical documentation standards (inducing a style guide and templates) and procedures (including the ISO Technical Publications process)
Managing projects with contract technical writers and a technical illustrator
Preparing for and participating in ISO audits
Graduation from a professional writing program
Ability to work well independently and as part of a dynamic team
Proficiency with Adobe FrameMaker (including use of conditional text), Adobe InDesign, online help authoring tools such as MadCap Flare or RoboHelp, and HTML editors, such as EditPlus
Proficiency with Adobe Photoshop and Illustrator, and Microsoft Word
Experience working in an Agile development environment (including experience using the Jira bug-tracking application)
Experience working in an ISO certified environment

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Senior Technical Writer Resume Examples & Samples

Have the ability to build a strong working relationship with the cross-functional product development areas of the company
Have the ability to manage multiple tasks with enthusiasm and prioritize workload with attention to detail
Have a hands-on approach to the processes, products, and technology being documented
Adapt quickly to change in a fast-paced environment with a fluid schedule

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Senior Technical Writer Resume Examples & Samples

BA/BS in Technical Writing, Journalism, Communications, English, or equivalent
3-5 years of technical writing experience, or equivalent
Ability to learn new technology and applications quickly
Ability to work independently and as part of a team in a fast-paced environment
Not afraid to ask questions and and give ideas
Excellent organizational and interpersonal skills
Ability to communicate with different audiences
Willingness to take initiative and be accountable for your own work
Working knowledge of styles, HTML, and Microsoft Office required, Adobe products a plus
Knowledge of any online help software, content management system, XML, layout/design software, programming, and databases a plus

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Senior Technical Writer Resume Examples & Samples

Develop and write high quality documentation, obtain appropriate approvals, and distribute appropriately
Collaborate with requestors and stakeholders to understand the topic and gather all information and process workflows that need to be included in the document to support ongoing operations, training requirements and account implementations
Coordinate with trainers to design and develop eLearning modules. Partner with SMEs to determine needs, gaps, and opportunities. Work with a variety of learning technologies and development tools
Ensure that the central documentation repository is updated with new documentation
Coordinate with trainers to support learning management systems (LMS)
Analyze requests for documentation (user manuals, policies, training aids) to determine the scope of the project, audience, and the priority

173

Senior Technical Writer Resume Examples & Samples

A minimum of 5 years of experience editing online or web content for a large software product or suite of software products
Degree in English, Technical Communication, or related field
1-2 years of lightweight project management experience
Breadth of understanding of enterprise applications and cloud computing is a plus
Experience with software architecture and/or infrastructure solutions is a plus

174

Senior Technical Writer Resume Examples & Samples

Under general supervision, researches, writes, edits, illustrates, and publishes end-user documentation for both existing systems and new systems according to the Nasdaq standards, formats and methodologies
Under general supervision, gathers information needed to create end-user documentation. Organize it in a logical, pedagogic fashion, and ensure its accuracy, completeness and consistency
Supports in creating new end-user documentation and updates already existing
Ensures that contractual requirements for our customer documentation are met
Uses existing templates, style guides and other existing guidelines
Creates and maintains templates for customer-facing documents
Interacts with developers, testers, requirements responsible and other technical skilled personnel to gather all information necessary to create the end-user documentation
Requires expanded conceptual knowledge in own discipline and broadens capabilities
Requires some general supervision and/or supervision to apply technical knowledge to our industry/markets
Understands key business drivers; uses this understanding to accomplish own work
No supervisory responsibilities
Is accountable for developing functional knowledge in order to become a full contributor to the team and its work distribution
Solves problems in straightforward situations; analyzes possible solutions using existing experience, existing standards/ precedents and processes; and will be getting more comfortable using own judgment
Impacts quality of own work and the work of others on the team; works within standardised guidelines, procedures and practices and meets deadlines as described by supervisor
Exchanges straightforward information with others; asks questions and checks for understanding
Is being more independent in thought; is starting to challenge ‘why’ and gets involved in more difficult discussions
Identifies data requirements and collects all relevant data needed to analyze a problem, situation or issue; considers reliability of data and sources before utilizing and referencing
Recognizes how pieces of information relate to one another and identifies root causes, patterns or logical errors
Identifies basic implications/ conclusions from the logical analysis of a routine situation or issue
Demonstrates understanding of how the organization does business (i.e. business model and operations, financial performance, and key success factors)
Applies basic understanding of the policies, practices, trends and information that impact the organization and its customers to anticipate and plan for each step of a project
Understands the financial impact of decisions/solutions and how own role contributes to positive outcomes
Follows Nasdaq standards, formats and methodologies and makes technical information clear, delivering succinct written and verbal materials
Presents complex ideas in a way that facilitates understanding of end-users
Listens actively and questions/clarifies information to ensure understanding of customer needs
Performs preliminary research and prepares well-written, well-organized and professional documents for technical use and according to technical standards
Takes time to listen, observe, ask questions and provide assistance to others when needed
Works in an open and dependable manner with others; readily offers support for others whenever possible
Maintains an open demeanor and is responsive to calls and emails

175

Senior Technical Writer Resume Examples & Samples

Developing and implementing company standards and protocols for all user documentation provided with products, such as developer guides, system administrator guides, installation guides, API references, online Help and others
Identifying, acquiring and using industry best-practice equipment, systems and programs for completing and publishing all documentation deliverables
Working with cross-functional partners, such as Product Management, Engineering and Technical Support to proactively evaluate product roadmaps and other plans for developing innovations; contributing a technical communications writer’s perspective and providing such input and feedback into the development process
Writing and executing against product development plans
Domestic and/or International travel up to 10% is required
Bachelors Degree in a related discipline is strongly preferred
Typically has a minimum of 3 years’ relevant technical experience
Has a minimum of 1 or more years’ previous experience with similar product lines or subject areas as Kofax
Must demonstrate the ability to work independently on larger or more complex departmental assignments
Must demonstrate an excellent command of the English language

176

Senior Technical Writer Resume Examples & Samples

Experience writing documentation for IT administrators
Sharable writing samples that demonstrate your ability to write clear administrator documentation
Ability to work efficiently at the UNIX/Linux command line
Firm grasp of IP networking technologies
Willingness to work at a startup cadence that releases software every six weeks
Experience writing documentation for virtualization/cloud administrators and/or network administrators
Proficiency with DITA or other XML-based documentation formats
Experience producing HTML-formatted documentation from FrameMaker or DITA sources
Firm grasp of virtualization technologies and infrastructure

177

Senior Technical Writer Resume Examples & Samples

Work with computer hardware engineers, network and systems administration specialists, computer support specialists, and software developers to manage the flow of information and documentation of all process
Conduct usability studies to aid in the improvement of a design solution not yet in production
Deliver technical information in many forms to include an online knowledge base, other online tools, technical documents and potentially using multi-dimensional images, text, sound, and video
Provide assistance in the following areas in support of the Presidential Information Technology Community (PITC) network. The Senior Technical Writer is to perform the following tasks, under the guidance of the Government
B.S in technical writing or related discipline
8-10 years in developing technical and user documentation
Willing to be cleared to the TOP SECRET level
Excellent communication skills both verbally and written
Active SSBI, SECRET, or TOP SECRET clearance
Understand complex information and communicate the information to customers with diverse professional backgrounds
ITIL V3 Certificate

178

Senior Technical Writer Resume Examples & Samples

Plan, research, and author hardware and software documentation
Use drawing software to create and edit hardware graphics
Address customer needs by providing them with with easy-to-access, easy-to-understand documentation
Enlist the aid of the Support team to identify improvement areas and improve the customer experience
Develop innovative solutions for complex procedures.Work on solutions that solve customer needs and reduce support calls
Work closely with software developers to understand highly-technical information, extract user tasks, and conduct reviews
Use the product to understand and identify user workflows, confirm technical information, and test procedures
Collaborate with cross-functional teams such as Product Management, Support, QA, and Development, to author and review content
Manage time and projects effectively, working on multiple projects and deliverables
Three to five years experience as a technical writer; at least two years documenting hardware products
Ability to use CAD source to produce clear, usable graphics
Experience with using hardware platforms to test racking, maintenance, and initial configuration procedures.Proficient in Adobe Illustrator, Adobe InDesign, Microsoft Publisher, or other graphics packages. Familiarity with Creo Illustrate and experience manipulating CAD drawings is a plus
Familiarity with FrameMaker, RoboHelp, Flare, XMetal, or other authoring tools
Proficient with XML, HTML, and CSS. Experience with other programming languages is a plus
Experience using source code control tools such as Perforce
Excellent writing and editing skills and the ability to articulate complex technical concepts in written form
Strong interpersonal and teamwork skills
Ability to make independent decisions even when faced with ambiguity

179

Senior Technical Writer Resume Examples & Samples

6-8 years of experience relevant to this position including 3-4 years consulting experience preferred. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and best practices. Knowledge of competitive and partner products, technology and solutions. Ability to travel as needed
Work closely with functional and technical teams in Professional Services, developers, and QA engineers to successfully deliver documentation on new application solutions
Organize trainings and roll-out of new solutions to Support, Sales and Professional Services teams
Plan, organize, and write new documentation based on use cases, user stories, feature requirement documents, specifications, technical design documents, and hands-on use of the application
Revise documentation when application solutions are updated and enhanced
Proofread and edit documentation to ensure consistency of language and correct application of style guide
Produce screenshots, flowcharts, and other graphics
Bachelor's degree and 5+ years of experience as a Technical Writer or transferrable writing experience
Experience learning, using, and writing about business applications, software, and technology
Attention to detail; excellent English skills; proficiency in proofreading/editing, writing, and verbal communication
Experience using Microsoft Word and PowerPoint, Cisco WebEx, Adobe Captivate and other instructional design applications
Strong presentation, training and group facilitation skills
Self-starter: fast learner, takes initiative, adaptable to process changes
Information gathering and interviewing skills
Knowledge of technical communication techniques and standards
Experience working with SMEs and cross-functional teams across product development lifecycles
Experience working with global teams
Experience with authoring, desktop publishing, and graphics software

180

Senior Technical Writer Resume Examples & Samples

Working as an integral part of an Agile development team to research, plan, and produce content for a range of audiences, with a focus on enterprise software administration and IT programmers
Interacting with multiple departments to ensure that the information needs of customers, partners, and internal personnel are met
Developing task estimates to efficiently produce documentation within required timelines
Producing clear, concise, and correct documentation that meets customer needs
Recent working knowledge of Adobe FrameMaker and RoboHelp
Working knowledge of Project Management software (experience with Atlassian products such as Confluence and JIRA is a plus)
Proven track record of researching and writing clear, concise documentation for IT administrators
Familiarity with web development technologies
Experience creating and maintaining online Help systems
Experience with cloud computing solutions and mobile technology
5+ years of technical writing experience in enterprise Software Industry
LI-SK1

181

Senior Technical Writer Resume Examples & Samples

Uses sound technical writing practices and processes, with little to no help from doc manager or doc lead, to deliver optimum information to the reader. Independently recognizes and corrects information deliverables that are poorly written and contain inaccurate information
Conducts research to obtain information from written material, conversations and interviews with subject matter experts, and system usage to write and maintain clear, concise, and accurate information
Understands and adheres to Documentation and Localization plans (DLP) and Documentation Strategy and Design plans (DSDP) as it applies to current project assignments
Creates content plans for assigned deliverables, ensures proper review, incorporates review feedback, and creates content based on approved plan
Communicates with doc manager, doc lead, and program manager about potential problems and current status of documentation
Develops and maintains a good rapport with R&D subject matter experts (SMEs)
Uses project management skills to manage writing assignments
Manages reviews of assigned information deliverables, incorporates feedback, provides Toolkit dispositions for all comments, and resolves problems based on review feedback
Adheres to Avaya style guide, templates, information architecture, and processes (for example, production, translations, DITA, quality control, and so forth)
Follows Agile development process and meets all doc commitments required
Follows documentation testing process
Intermediate knowledge of English grammar
Proficient with authoring tool required of project (for ex., FrameMaker, WebWorks, Arbortext Editor)
Strong computer knowledge
Strong interviewing and communication skill·
Qualifications
Degree in Science, Humanities, Engineering, English, Technical Communication, or Journalism (or equivalent)
Five or more years of experience in Technical Writing field
Demonstrated analytic, written, and oral communications skills

182

Senior Technical Writer Resume Examples & Samples

Strong communication / writing skills
8+ years’ writing experience in medical / regulated industry
Tech-savvy, familiar with technical concepts, and willing to extend their knowledge-base as needed
Experienced with the following development tools

183

Senior Technical Writer Resume Examples & Samples

Respond to queries and ask the right kind of questions
Write and update existing or new product manuals
Create documentation plans and deliverables
Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals
Demonstrate excellent communication skills in interaction with various teams
Read and analyze functional specifications or other technical documents to interpret overall functionality and product intricacies
Work extensively on the product to gain an understanding of the technical details
Excellent written and verbal English language skills
Proficiency in authoring tools like Adobe FrameMaker or DITA and also in graphic tools like Visio and SnagIT
Should be a quick learner, self-driven, and highly motivated
Should be well organized, meticulous, and detail-oriented
Should be able to work without supervision
Ability to work in a deadline-driven environment with a strong emphasis on quality
Good time-management skills with the ability to multi-task and prioritize work based on deadlines

184

Senior Technical Writer Resume Examples & Samples

Minimum 5 years policies and procedures analysis, and documentation development experience in the mortgage lending industry required
Strong knowledge of mortgage lending (Wholesale, Retail, and Correspondent) and associated regulatory requirements required
Strong writing and editing skills and experience
Excellent interpersonal communication skills (written and verbal)
Strong analytical skills, problem solver, and takes initiative on projects with limited supervision
Ability to independently partner with a board range of associates/stakeholders/Management
Proficient working on multiple concurrent projects, while meeting aggressive deadlines in a fast-paced environment
High proficiency in Microsoft Word, Excel, Visio, and PowerPoint

185

Senior Technical Writer Resume Examples & Samples

Evaluating API and SDK design from a developer usability perspective
Designing, improving, and maintaining internal documents
Experience writing developer guides and API reference documentation for third-party developers

186

Senior Technical Writer Resume Examples & Samples

Creates and maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc
Creates and revises flowcharts to document existing processes and model workflows
Leads and/or participates in work groups for the purpose of developing and documenting business processes and procedures
Mentors teammates regarding functional business terminology, practices and regulatory implications
5-7 years

187

Senior Technical Writer Resume Examples & Samples

Strong technical aptitude
Team player
Flexible, can-do attitude
Fact checking in lab & Internet research
Concise but thorough
Deliver well-disciplined results on time with minimal supervision
Proactively reach out to appropriate stakeholders for information and clarification
Raise questions
Alert on potential problems
Update stakeholders on progress

188

Senior Technical Writer Resume Examples & Samples

Writing high quality documentation
Working closely with engineers, designers, and PMs in an agile environment
A good understanding of the software development process

189

Senior Technical Writer Resume Examples & Samples

Deliver Online Help, Release Notes, tutorials, videos and Whitepapers for multiple products and services
Contribute ideas and strategy to the information development community
Develop topic-based, structured, single-source documentation using XML authoring
Validate, test, review, and edit new and existing customer documentation for quality
Be an expert in documenting features, usage, upgrades and lifecycle etc. for software products within GE. Can create a documentation plan for an entire product
Actively participate in daily Scrum stand-up meetings , weekly planning, and review meetings
Need to adapt quickly to new scenarios that require specific skill sets and have high levels of ambiguity
Coordinate all translations and vendor relationships as required
Track and manage project efforts using issue tracking software such as JIRA or Rally
Participate in active learning and knowledge sharing sessions with peers in the Technical Publications department
Bachelor’s degree with at least 10 years’ experience in a technical writing role
A minimum of 10 years of experience in technical writing with proven ability to manage technical writing projects from start to finish independently or Master’s degree with 6 years of experience with technical writing or PHD with 3 years of experience with technical writing
A minimum of 2 years of structured authoring experience using DITA or equivalent framework
Ability to estimate the working time required to complete a task, or time required for a team to complete a task
Skilled at design thinking, and thinking from the perspective of the user

190

Senior Technical Writer Resume Examples & Samples

Design content in an XML-based authoring toolchain in collaboration with global product teams and subject matter expert
Work with the team on the structure and organization of content
Align content to use cases and validate technical accuracy
Ensure the flow in a functional are is smooth and there are no gaps in the products’ configuration
Be a customer advocate
Support product teams with content creation in the XML-based authoring toolchain
Prepare content for publishing
Peer review content created by other team members
Expand and refine the style guide for the writing effort together with other technical writers on the team

191

Senior Technical Writer / Editor Resume Examples & Samples

Translating or explaining what information means and how it can be used
Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
Edit, standardize, or make changes to material prepared by other writers or establishment personnel
Consult with customer representatives to establish technical specifications and to determine subject material to be developed for publication
Observe production, developmental, and experimental activities to determine operating procedure and detail

192

Senior Technical Writer Resume Examples & Samples

Partner with Technical Writers, Product Managers and other Subject Matter Experts to determine technical documentation needs
Ability to document complex topics, requiring analytical skills
Understands and can operate in Agile Development environment
Maintains and updates documentation systems and has functional operating knowledge of development tools which integrate with online help requirements
Research and write/update existing or new technical documentation — including system maintenance and user manuals, online help systems, flow charts, API documents, and system overviews. Research phase may include reading about the project, consulting with developers and end users, reviewing specifications, requirements documents, user stories, running the software and attending meetings/demos to gather information
Develop customer-facing user guides and tools based on user personas as well as major features of the product
Assess impact to internal and external training curriculum based on each release of the product
Follow established standards (department and those accepted in the profession) while writing and editing as well as makes recommendations for changes
Updates existing projects appropriately
Provide documentation estimates based on specifications and/or requirements document
At least five years in a software technical writing capacity, with at least five years documenting accounting and/or legal software

193

Senior Technical Writer Resume Examples & Samples

65% Write release documentation and online help content
Work to attain a deep knowledge of athenaNet functionality
5 years of professional experience authoring process documentation or online help
Exceptional writing and interpersonal communication skills, including group presentation and relationship development skills
Experience in an Agile development environment preferred
Advanced user Madcap Flare, Adobe RoboHelp, or similar authoring tool preferred
Intermediate user of SnagIt, Photoshop, or similar graphics tool preferred
Working knowledge of cascading style sheets (.css files) preferred
Working knowledge of Bugzilla, JIRA, or similar bug tracking tool preferred
Working knowledge of Perforce, SourceSafe, or similar source control tool preferred
Proficiency in Microsoft Office Suite: Word, Excel, Outlook, OneNote preferred
Proficiency in additional support tools: WebEx, SharePoint, Jive preferred
Love of clarity and simplicity in writing
Maniacal attention to detail
Excellent communication and presentation skills, both written and verbal
Ability to work effectively with a wide array of personality types and all job levels (i.e., a diplomat)
A consummate team player
Ability to build strong relationships
Able to maintain poise and a sense of humor in stressful situations
Willing/excited to work in a fast-paced, but sometimes intense, rapidly expanding company
Knack for quickly and creatively solving problems
Demonstrated ability to meet immovable deadlines
Capacity to assume sole and independent responsibility for the success of various assigned and unassigned projects
Infectious enthusiasm for teaching and learning
Exhibited integrity in both business and personal ethics
Dedication to client service
An ability to work on multiple tasks and to prioritize

194

Senior Technical Writer Resume Examples & Samples

Bachelor's degree in English, Technical Writing, Communications, Journalism or technical discipline (4 additional years of experience in lieu of degree)
7+ years of experience writing and editing technical documents
Ability to grasp highly complex technical concepts and make them easily understandable in text and pictures
Strong working knowledge of Microsoft Office Suite including PowerPoint

195

Senior Technical Writer Resume Examples & Samples

Produce and adhere to documentation plans and schedules, adjusting as needed for projects
Follow department procedures to research, develop, write, and revise hardware and software documentation; and then generate the documentation in various formats, according to defined standards
Collaborate, as a member of project and product development teams, with subject-matter experts, Product Managers, Testers, Product Support, and Technical Publications staff to produce manuals, Help, and animations that are accurate and on time
Work with the Technical Publications team to define publications processes and guidelines
Whenever possible, install and use the product being documented
Show proficiency in using the required Technical Publications and project software applications
Review and make recommendations to the project teams about error messages, ToolTips, pop-up dialogs, and usability
Report and verify software defects and enhancements
Ensure that all deliverables and the processes that produce them can pass appropriate audits
BS in physical science or BA in English, Communications, or similar field. Professional experience will be considered
6 years of experience in high-tech companies producing hardware or software documentation, such as manuals and online Help
High level of written and verbal communication skills
Proficiency in using the primary publications and editing tools (Adobe FrameMaker)
Ability to work on projects both independently and collaboratively in a team environment
Familiarity with various style guides and industry standards for technical publications
Ability to work effectively under pressure to meet tight deadlines
Ability to balance competing tasks in a rapidly changing environment
Experience creating videos or animations

196

Senior Technical Writer Resume Examples & Samples

Review and test software and hardware for accuracy and consistency with documentation, identifying problems and suggesting isions
Undergraduate degree in Technical Communication or equivalent, with at least 2-5 years of technical writing experience
Effective written (English language) and verbal communication skills
Experience developing documentation and online help for software applications
Ability to be part of a team and contribute to a team goal
Must have demonstrated expertise with XML/DITA and structured authoring methodology
Must demonstrate experience with an XML authoring tool, Oxygen Author or Editor preferred
Must demonstrate experience with topic-based authoring
Demonstrated ability to perform project management activities in an agile environment, such as determining and coordinating documentation user stories/tasks in conjunction with development and testing tasks, providing estimates, general communication skills with the team
Candidates will be required to submit recent examples of documentation they created
Applicants may also be expected to take skills tests to determine their aptitude
Experience working in agile development teams
Working knowledge of minimalism as applied to information development
Experience working with a component content management system
Experience working with a cloud-based content delivery system
Experience working with multiple authoring tools
Experience with mixed media, such as video
Experience working with higher education software systems

197

Senior Technical Writer Resume Examples & Samples

Write content for Hadoop security, including industry standards such as Kerberos and LDAP, TLS, Cloudera Navigator Key Trustee Server, Cloudera Navigator Key HSM, Key Trustee KMS, and the Apache Sentry open source framework
Write content to help customers apply security to Hadoop clusters in the Cloud
Write content for encryption key management software
Write How To articles, tutorials, security guides, and administration guides for Linux-based Hadoop
Develop How To videos
Excellent writing and editing skills. You must have 5 or more years of experience writing installation guides, user guides, system administrator guides, or run books for technical audiences such as database administrators, system administrators, or data cluster operators
Experience documenting SQL database products
Experience documenting security for enterprise-level software
Experience using Linux (Red Hat Enterprise, Ubuntu, or SUSE)
Knowledge of typical IT or data cluster job tasks, or better yet, experience doing them
Excellent communication and teamwork skills, along with the ability to adapt to various methods of obtaining information from subject matter experts
Ability to be flexible and to adapt to changing responsibilities, situations, tools, and requirements
Ability to learn new technical subject matter quickly
Ability to work as a self-starter who can work in a fast-paced and collaborative work environment with minimal supervision
Ability to work across time zones with distributed teams

198

Senior Technical Writer Resume Examples & Samples

Creates and maintains structured technical content that maximizes comprehension and ease of use, and eliminates ambiguity without the loss of precision
Ensures that the technical content complies with corporate and Technical Communications writing standards
Works with the Technical Communications team lead to improve and implement processes and best practices
Leads documentation projects, including planning, tracking, and reporting on those projects
Develops skills and knowledge in ARM technologies and products
Develops a good understanding of tools, corporate standards, procedures, and policies
A degree or post-graduate qualification in Electronics or Computer Science
Alternatively, significant technical writing/information development experience in the field of Electronics
Experienced information developer, writing for global audiences
Experienced writing technical documentation for electronics, microprocessors, or computer hardware or software. Alternatively writing in a technology area where similar technical skills are applied
Excellent knowledge of the English language
Work well on your own and as part of a team
Interpret source information supplied by engineers and transform that information so that is easily understood by the end user
Good documentation planning and project management abilities
Good problem solver, with sound judgement based on your analysis of the factual information
Manage conflicting priorities if they arise
Able to take the lead on small projects and tasks, and to be an active participant in larger, more complex documentation tasks
Good organizational skills, with fine attention to detail to monitor and continuously improve the quality of your own work
The ability to learn and adapt. Be flexible and pragmatic in approach
Knowledge of

199

Senior Technical Writer Resume Examples & Samples

Manages product labeling projects based on prioritization from management and planned business needs
Revise existing product labeling content (create minimal new content when needed), organize the layout and content of documents and templates while maintaining the integrity of the secure original files
Coordinates product labeling content and meets with Subject Matter Expert (SME) as necessary
Develops the product labeling draft for the SMEs or project team
Coordinates and manages technical document foreign language translations
Coordinates commercial printing and proofing to ensure that printed materials meet specifications
Creates, monitors, and communicates the status of Engineering Change Orders to ensure all deadlines are met
Interfaces with Project Teams members, Boston Scientific Distributors, Country Managers communicating implemented labeling changes and proposed changes to promote awareness globally
Manages, organizes, and communicates project information and project activities
Interfaces cross-functionally within the product development team to acquire source material for documents and to develop understanding of the products and procedures
Applies corporate and regulatory documentation requirements
Participates in or leads department projects

200

Senior Technical Writer Resume Examples & Samples

Manages labeling projects based on prioritization from AMS PST teams, planned business needs and regulatory needs.*
Coordinates labeling content and meets with SMEs as necessary.*
Coordinates and manages technical document foreign language translations*
Coordinates commercial printing and proofing to ensure that printed materials meet specifications.*
Creates, monitors, and communicates the status of Engineering Change Orders to ensure all deadlines are met.*
Interfaces with Project Teams members, Boston Scientific Distributors, Country Managers communicating implemented labeling changes and proposed changes to promote awareness globally*
Audits the methodologies and procedures to ensure compliance to standards for documentation.*
Creates label set content*
Formalizes, writes, and proofs documentation while maintaining the integrity of the secure original files*
Seeks to optimize and simplify documents and processes as they are developed or modified
Essential Functions
7 to 12 years medical device manufacturing product labeling
Proficient in Microsoft Office Suite, InDesign, Quark Express, and NiceLabel with strong word processing and desktop publishing skills
Experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop, etc.)
Database maintenance
Strong technical writing and editing experience
Understanding of medical device labeling regulations and standards
Strong project management skills – focused, highly organized, efficient time management, meets deadlines
Detail oriented and thorough
Positive professional attitude and approach to problem solving
High level of experience in word processing software and interfacing with multiple software programs
Ability to summarize complex, technical information into basic work instructions, including pictorial representations
Ability to interpret technical drawings and documents
Strong customer communication skills
Ability to mentor other technical writers

201

Senior Technical Writer Resume Examples & Samples

Work closely with PM, development, QA, and technical writing to successfully deliver assigned documentation projects for NetSuite E-Commerce solutions
Proactively research product changes to determine scope of edits for assigned areas of documentation
Independently write new documentation based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product
Revise documentation to incorporate product updates and product enhancements requested by customers and internal users
Provide input on documentation design and implementation
Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates
Attend and actively contribute to writing and scrum team meetings
Partner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs
Bachelor’s degree and 7+ years of experience as a Technical Writer
Attention to detail; excellent English skills; and proficiency in proofreading/editing, writing, and verbal communication
Experience with JavaScript web technologies
Self-starter: motivated and able to take the initiative
A track record of successfully working with development, QA, and technical writing to deliver quality documentation
Excellent strategic thinking, time management, and prioritization skills: ability to create high-quality documentation while making tradeoff decisions; experience in meeting tight deadlines and adapting to changing priorities
Experience working with cross-functional teams across product development lifecycles
Experience with the Windows operating system environment and Microsoft Office software, and with current word processing, desktop publishing, and graphics software
Knowledge of formatting standards such as JavaDOC and DITA
Experience with a screen capture program such as SnagIt, Paint Shop Pro, or FullShot
Experience working with remote teams preferred
Knowledge of ArborText Epic Editor preferred
Familiarity with Agile development

202

Senior Technical Writer Resume Examples & Samples

Working with a cross-functional team, identify and write content required for customers to install, administer, use, and troubleshoot Hadoop on Linux
Write product documentation to help customers identify and perform activities quickly and effectively
7 – 10 years technical writing experience supporting enterprise software, in the field of enterprise servers or relational databases
Experience with writing and validating Linux or Unix-based configuration and installation instructions
Ability to learn new technical concepts quickly and create audience-relevant, goal-based product documentation
Demonstrated work experience with source control/content management tools such as Git and Github
Ability to collaborate with developers, product manager, other subject matter experts, and other writers to reach solutions
Ability to collaborate with a cross-functional team to identify customer goals and the content required to meet them
Demonstrated clear and concise writing style
Ability to adapt to changes in requirements and responsibilities
Excellent editing and proof-reading skills
Experience writing for audience that use and develop Data Clusters
Experience writing content supporting Hadoop components
Experience writing in an Agile environment
Experience with contributing to an open-source documentation project

203

Senior Technical Writer Resume Examples & Samples

5-7 years writing experience producing product and ecosystem documentation for the Telecommunications industry or related field
Excellent writing skills and ability to adhere to defined document standards
Experience creating information for single-sourcing and repurposing
Experience creating product and solution documentation
Experience with AGILE/SCRUM
Experience with DITA/XML, oXygen, and the Vasont CCMS
Ability to create graphics for use within documentation and setup sheets

204

Senior Technical Writer Resume Examples & Samples

Speak and write clearly so that others can understand you, including technical and non-technical personnel
Minimum four (4) years of experience of technical writing and/or hands-on regulatory or public policy development, including writing and editing of policies and procedures
Minimum four (4) years of health care operations (quality, risk, etc.), health care compliance, or insurance/health plan governance experience preferred
Bachelor's degree in English, communications, or journalism preferred
Certification in technical writing, professional procedure writing, or related area preferred
Experience with Instructional Design writing preferred
Working knowledge or understanding of federal, state, and local health care regulations (e.g., HIPAA); health care compliance policies, practices, and systems; and related compliance issues preferred

205

Senior Technical Writer Resume Examples & Samples

Copy-edit technical documents such as Standard Operating Procedures, Security Plans, Configuration Guides, operator handbooks, and various other technical documents to ensure information is clear, concise, consistent, comprehensive, accurate, and compliant with established customer requirements, and to ensure adherence to program standards and conventions
Edit and format technically complete draft documents to ensure that information meets applicable standards and conventions, is appropriate for the intended audience, is readable on both the technical and non-technical levels, and fulfills the documentation requirements
Work with technical teams to obtain in-depth knowledge and understanding of the subject matter and the documentation requirements
Provide centralized documentation control, from document creation through sunset, using various industry standard tools and methodologies for such aspects as library management, version control, review and approval processes, and Quality Assurance
Create and maintain the various templates and conventions guides for the program
Create, edit, and update PDF-based forms on an ad hoc basis, typically converting Microsoft Word or Adobe PDF documents into fillable PDF forms
Occasionally edit technical drawings for clarity fixes and other minor updates, typically using Microsoft Visio
Work with management, engineers, and subject matter experts to understand, identify, and map operational processes and suggest applicable improvements

206

Senior Technical Writer Resume Examples & Samples

Under the guidance of the Training and Technical Documentation Manager, design and develop materials using sound design principles for all types of publication platforms. This will include both printed and electronic versions of content
Design and develop technical documentation using current initiatives within the design development process and to ensure effective and timely deadlines are met within the projects and on time delivery
Coordinate with Project Managers, Engineering staff, and other stake-holders to conduct needs analyses and to determine audience/requirements for internal and external documentation products intended for distribution via print, online and/or Web delivery
Collaborate with Field Service, Help Desk, and other resources to determine information needs; develop scope and plan for providing documentation materials designed to fit specific knowledge needs
Coordinate with team members to facilitate the design, development, and deployment of documentation
Evaluate existing delivery methods for documentation and recommend alternatives where appropriate
Document information and provide supportive graphics for highly technical customer or internal documentation, such as hardware standards specifications, or an Installation Guide, that require in-depth descriptions of complex products
Act as a thought leader both within the team and within the company
Operate as a lead and/or Subject Matter Expert for engineering and internal resources such as junior team members who may be assigned to work under you
Exercise strong customer relationship skills with an emphasis on building favorable experiences for both the MorphoTrust customer and end-user base, both internally and externally
Keep current in best industry practices regarding the development of appropriate and cutting edge documentation or courseware materials
In addition to the Essential Functions, also performs similar work-related duties as assigned
Demonstrated successful experience with and knowledge of course management systems, digital/multimedia production tools and screen authoring tools, as well as proficiency in MS Office is required
Excellent technical writing skills to a non-technical audience; ability to write clearly and concisely with a good editorial eye
Excellent organizational skills and attention to detail; ability to prioritize amongst multiple projects, demands and deadlines
Knowledge of various computer applications and authoring tools
Prefer a Bachelor Degree in an Engineering Science, Instructional Design or equivalent, plus a minimum of 2 years of supervisory experience
Minimum of 5 years of experience in all facets of technical communication, including user information, documentation development, and production
Proven experience with instructional design methodology and adult learning theory
Outstanding Customer Service skills and customer service frame of mind
Strong interpersonal skills; ability to work well with people of all levels of expertise and comfort in varied organizational relationships

207

Senior Technical Writer Resume Examples & Samples

Write technical documentation for our Splunk customers, including people administering enterprise software environments, managing knowledge objects, building reports, and developing extensions to the Splunk platform
Document Splunk apps to meet the specific needs of audiences such as Unix or Windows system administrators, security operations specialists, and network administrators
Become an expert in Splunk, ready to discuss and demonstrate technical details with developers, product managers, support engineers, and customers on a daily basis
Propose structural and organizational improvements to the documentation set
Collaborate with your development team to write essential internal documentation that builds shared understanding
Coordinate shared content and deliverables with other writers

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Senior Technical Writer Resume Examples & Samples

Recommend/propose documentation design and migration plan for existing documentation
Implement changes to migrate from Microsoft Word to MadCap Flare
Train Technical Writer and other supporting staff on MadCap Flare tool
Collaborate with Development, Delivery, and Solutions teams to create or update documentation
Work with solution teams to estimate and determine the scope of a new project
Work closely with primary Technical Writer and/or solution subject matter experts (SMEs) to gain a working knowledge of the application
Work closely with primary Technical Writer and SMEs to review existing documentation and determine where any updates and/or edits need to occur
Understand, interpret and translate technical requirements into an easily to understand format

209

Senior Technical Writer Resume Examples & Samples

Analyze existing content for relevancy and re-use
Assist in managing an content architecture
Create topic-based content suitable for single-sourcing
Manage content using content management systems and source controls
Adhere to existing documentation standards and help streamline document workflows
Identify and interview appropriate subject matter experts to understand the intended audience and create appropriate documents for that audience
Participate in project kick-off meetings to appropriately identify needed documentation
Provide time and resource estimates for project documentation
Create User Guides, Functional Support Manuals, Online Training Guides, Help Systems, Configuration Manuals, assist with publishing Data Dictionaries and Support Documentation created by the BA/Development/QA teams, work with Project Management team in scrubbing project content for the Knowledge Base, and assist in archiving project documentation at project close
Peer edit documentation created by other writers
Create process, information and data flows for both insertion into technical documentation and as a stand-alone assisting with creating a system architecture

210

Senior Technical Writer Resume Examples & Samples

Work with Software Development, Customer Solutions, and Marketing to plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, and patients
Work efficiently and accurately in content management systems, adhering to best practices anddepartmental standards for terminology, content management, and reuse
Initiate and drive projects to improve customer experience, efficiency, and sensible cost avoidance
Support similar initiatives driven by others on the team

211

Senior Technical Writer Resume Examples & Samples

Experience establishing schedules and managing multiple project deadlines
Experience working directly with engineers to scope, design, develop, edit, and publish technical content
Ability to follow and enforce style/writing guidelines
BA/BS in English, journalism, technical communication, or a related technical field; or a university-issued certificate in technical communication
Relevant technical background/experience
Strong Technical English writing and editorial skills
Strong verbal/written communication with global teams
Track and clearly communicate project goals, progress, and risks
Strong organizational skills: project management and status reporting
Hands-on experience on authoring tools such as Adobe FrameMaker and Acrobat
Experience with DITA or other XML-based authoring/publication systems, Visio or other graphics programs desired

212

Senior Technical Writer Resume Examples & Samples

7+ years of experience in technical writing, editing, formatting and desktop publishing for hardware documentation
Ability to quickly grasp complex technical concepts and make them easily understandable in text and images
Strong working knowledge of FrameMaker and Microsoft Office,
Team player, with the ability to collaborate effectively
Ability to handle multiple multi-faceted projects, resolve issues/conflicts and meet deadlines
Self-starter with ability to take ownership of projects and drive to completion
Exceptional project management and organizational skills with strong attention to detail
Experience in structured authoring and DITA, xml-based publishing processes, and component content management systems
University degree in Technical Writing, English or equivalent preferred

213

Senior Technical Writer Resume Examples & Samples

Create, manage and maintain project schedule for Product Labeling deliverables
Create, manage and maintain all required design control documentation
Oversee and delegate tasks to the team of Technical Writers and Graphic Designers supporting project deliverables without direct line authority, to ensure deliverables are met
Provide editorial review
Identify critical path activities and work with various functions to eliminate road blocks throughout the project lifecycle
Actively participate in project team meetings to ensure successful completion of deliverables
Responsible for delivering standardized format and content for Product Labeling, providing support, direction and guidance to Technical Writers as necessary
Manage and oversee the development and release of each product labeling document from draft through release to customers

214

Senior Technical Writer Resume Examples & Samples

5+ years of experience writing technical documentation for enterprise software products
Experience creating and delivering content for SaaS applications, including UI text and online help
Knowledge of standard industry practices in information development and delivery
Good understanding of topic-based authoring, DITA, and content delivery processes
Familiarity with HTML, CSS, XML, and related web technologies
Knowledge of web applications, databases, and object-oriented programming concepts
Ability to elicit information from experts and learn by experimenting
BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience
Experience creating videos, walk-throughs, tutorials, and other user assistance for enterprise business applications

215

Senior Technical Writer Resume Examples & Samples

Work closely with the Consulting team to highlight work from recent engagements, featuring solutions from across Red Hat's portfolio and focusing on the customer experience and outcomes
Engage and collaborate with the Services Marketing team and other stakeholders to create content and innovative content which includes writing, editing, and ghost-writing on topics like enablement, presentations, webinars, whitepapers, web content, and social media
Keep up to date on Global Services offerings and programs, from consulting to training to partner enablement
Effectively manage documentation projects and deliver customer-focused documentation
Collaborate with multiple teams across Red Hat and become the expert within Services Marketing team
Bachelor's degree in IT, computer science, communications, or an arts or language field
Fluent written and verbal communication skills in English
Familiarity with Red Hat solutions or related industry offerings, e.g. Linux, middleware, storage, cloud, or virtualization technologies; familiarity with technology consulting services is a plus
Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
Excellent interpersonal skills to establish and maintain communication with subject matter experts and other project team members

216

Senior Technical Writer Resume Examples & Samples

Write user-focused content that explains key theoretical concepts and practical solutions in analog and mixed-signal system modeling to our end users
Develop examples and tutorials that use our software to model and verify analog and mixed-signal systems
Participate with the development team in the planning, specification, and testing phases of product development
M.S. in EE with area focus on Analog Circuit Design and Digital Signal Processing (DSP)
Expertise with modeling and simulation tools
Ability to learn and explain practical engineering and programming concepts and procedures
Industry experience using (or developing) software to perform high-level simulation of AMS systems (PLL, ADC/DAC)
Knowledge of AMS simulation, e.g. Verilog-AMS, IBIS-AMI, signal integrity, circuit simulation, nonlinear modelling, optimization
Experience in MATLAB and/or Simulink

217

Senior Technical Writer Resume Examples & Samples

Fulfill roles as both a dedicated member of a company-wide UA (documentation) team and an integrated, co-located member of an engineering team that uses the "agile" (also known as eXtreme Programming) development process
Work closely with engineering team members on a daily basis to provide design feedback, user interface text, and documentation in short, five-week engineering sprints
Plan and track own work assignments and deliver them on schedule with high quality. You may be asked to supervise the assignments of your juniors for ensuring schedule adherence and quality of the content
Represent documentation team in engineering meetings
Become an active member in Ariba’s emerging user community by creating new content for the community, respond to feedback on existing content, or answer user questions
Work collaboratively with other User Assistance experts (technical writers) and lead or support department initiatives. You are expected to review the documents written by your peers for grammar and usability
Come up with innovative ideas for improving doc processes with an objective to reduce cycle time or improve doc quality
Bachelor's degree in Computer Science, English, or a related field
6 to 10 years of technical writing experience
Experience in documenting procurement or e-commerce applications
Experience in using DITA
Basic understanding of HTML and XML
Knowledge of Siebel CRM, Jira, Perforce (or other source control systems), Captivate, Visio, Powerpoint, and Excel is a plus

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Senior Technical Writer Resume Examples & Samples

5+ years relevant experience
Good understanding and experience in structured topic authoring and minimalism
Demonstrated experience creating end-user documentation, developer documentation and API documentation
Content strategy experience, including experience defining metadata
Proven ability to create and implement a project plan

219

Senior Technical Writer Resume Examples & Samples

Produce conceptual material that explains technical concepts quickly and effectively to system administrators
Ability to learn new technical concepts quickly and create audience-appropriate, goal-based product documentation
Knowledge of enterprise-level security concepts such as Active Directory, LDAP, and Kerberos
Knowledge of Python or R programming languages

220

Senior Technical Writer Resume Examples & Samples

Write clear, concise, and complete step-by-step procedures for technical products and solutions
Building product components in the Engineering development system (virtual machines, complex makefile dependencies, Git branches, etc.) so as to exercise new features
Gathering information independently from high-level design and test plan documents, engineering design meetings, and busy, distributed engineers
Writing all content in our TechPubs Confluence and Adobe toolchain, per existing Tech Pubs style guides and procedures
Creating architecture, flow, and process diagrams to increase the visual/graphical content in existing text-heavy documentation
Editing user-facing product text, such as error messages, prompts, and UI labels
Managing the review process for revised and new content, with a team of very busy Subject Matter Experts. Collaborate with other team members on projects to ensure consistency
Filing and receiving bug ticket assignments in the Engineering bug tracking system
Meet all deadlines with high quality
Analyze existing and potential content for existing and new information deliverables, focusing on reuse and filtered single-sourcing opportunities
As information models and standards are refined, work with existing information to refactor and restructure the content to conform to the new requirements
Bachelor’s degree in engineering, computer science, English, communication required
Good team player and works with a small team of Tech Writers
Bachelor’s degree, first degree, or equivalent experience in Technical Communications, Computer Science or related field of study
7+ years writing documentation for enterprise software, networking, security, semiconductor manufacturing, or similar
Portfolio showing a variety of user and developer documentation
Strong technical skills with ability to quickly learn how the system works
Experience writing documentation in Confluence authoring tools
Flexible and adaptable to change. Enthusiasm for learning new things
Experience with the following tools/processes a plus: Confluence, Acrobat, Visio, Snagit, Agile development, JIRA and Git
Must be a savvy Technical Writer and able to get up to speed quickly
Authorization to work in the U.S

221

Senior Technical Writer Resume Examples & Samples

Works as Technical Writer on problems of diverse scope where analysis of technical product data requires evaluation of identifiable factors
The development of the solution requires a multi-disciplinary approach and knowledge of product data writing principles, -theories and -concepts
Formulates the solution for (technical) partial problems that cannot be found by combining previous experiences but by composing newly acquired knowledge
May lead multi-disciplinary change projects, managing a number of people. Works independently and provides consultative advice within specific functional areas
Introduces methods/procedures that are new for the organization
Applies advanced process principles to multiple tasks
Proficient in area of specialization and contributes in other disciplines. Determines feasibility of concepts or projects. Has basic knowledge of related disciplines
Bachelor’s degree with 5+ years of related experience in product writing; or a Master’s degree with 3+ years of related experience in product writing

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Senior Technical Writer Resume Examples & Samples

You have a bachelor’s degree and four years of related work experience
You are a customer-focused technical writer; excellent at writing new content and updating existing content in a minimalist fashion
You will be able to grasp database and web-based application concepts quickly, and have educated conversations with SMEs
You have experience writing to DITA standards in a component content management system
You work well with others: While you are great at what you do, you realize that great people coming together produce extraordinary results
You are flexible, and able to juggle multiple tasks
You have experience developing content in an agile product development environment
You value process and consistency, but still embrace new technologies and ways of doing things
You are curious by nature, and not afraid to ask questions
Our total compensation approach includes a competitive base salary, 401(k), strong work/family programs, and medical, dental and disability coverage

223

Senior Technical Writer Resume Examples & Samples

Author content that enables our customers to produce best-in-class products that are used worldwide by consumers in their homes and in the cloud. The product documentation is primarily for hardware. Some software documentation may be required
Use your keen attention to detail to work with raw content from subject matter experts and produce documentation for a technical audience to enable rapid product adoption and excellent customer experience
Develop content flow and mapping strategies that enable efficient delivery of quality information to customers
Actively participate in staff meetings with other talented writers and publication tools developers to work on next-generation products and document delivery platforms

224

Senior Technical Writer Resume Examples & Samples

An experienced, seasoned information development/publications professional with experience developing user documentation (user manuals, help systems, computer-based training [CBT])) for software applications. Experience in instructional design and in developing CBT modules for software applications is highly desirable
Applicant must be competent to work on complex projects and apply an expert level of knowledge of information development and design concepts, practices, and procedures. In addition, the applicant should be familiar with waterfall and iterative (Agile) software development life cycles
Typically, he or she will have had a recent role as a senior or advanced intermediate (3-4 years’ experience) information development/publications/instructional design professional on a software development or professional services team. He or she is able to perform information development activities on schedule and within quality standards according to product specifications and project plans
He or she is familiar with standard tools to support information development, publications, and CBT (e.g., FrameMaker, Microsoft Word, MadCap Flare, RoboHelp, Captivate, Brainshark, Camtasia, Microsoft Visio) and is capable of working under aggressive deadlines with general supervision
Expert written communications skills are required
The candidate will be expected to perform information development, CBT development, and editing activities. He or she must work with the software development teams to ensure project deliveries are completed on-time, with high quality, and in line with business/customer requirements
The successful candidate will be familiar with and confident in performing the following duties as a member of the software development team
Prepares and/or maintains release notes, technical user documentation, online help, user manuals, CBT modules, and other publications
Provides review copies to subject matter experts (SMEs) for comment and approval of information products
Tracks review comments and approvals
Manages documentation defects to closure using established procedures and guidelines
Ensures accuracy in grammar and usage as well as conformity to standards as established in our client's guides for printed documentation and online help. Regarded as an in-house resource on questions of grammar, usage, and punctuation
Ensures user documentation templates and products reflect current our client's branding standards
Develops and maintains user documentation and online help templates as needed
Maintains proficiency in documentation tools for desktop publishing, help development, screen captures, CBT development, and others as needed
Participates in efforts to develop and maintain practices, procedures, and job aids for the information development group. Participates in cross-company and/or cross-business unit practice, procedure, and job aid initiatives as needed
Performs information development activities according to established procedures and guidelines
Provides input into the estimates and project plans for user documentation activities
Reviews and provides input into software requirements specifications and technical designs, including reviewing content and providing editorial feedback
Understands assignments and communicates accurate status on project activities
Identifies risks and issues related to assigned work and works with the team to develop effective mitigations and action plans
Analyzes/evaluates the impact of change requests to assigned work and ensures information products are updated as needed to reflect approved changes
Fosters team work and communication to achieve project objectives and assists other team members as needed with information development activities
Assists with interviewing and on-boarding new team members as requested
Provides or coordinates special documentation services as needed
Provides guidance and training to less experienced members of the documentation team
Provide guidance and training in use of publication templates and/or writing to members of software development team as needed or requested
Other information development/publications duties as assigned, such as editing/formatting ad hoc documents, white papers; participating in standards and style guide development
Expert written communications skills are required. Minimum of 5+ years’ experience developing user manuals, help systems, and CBT modules, including 3 –5 years’ experience developing user documentation/CBT for large, functionally complex systems
5+ years’ experience with tools such as FrameMaker, Microsoft Word, MadCap Flare, RoboHelp, Captivate, Brainshark, Camtasia Microsoft Visio, including experience managing templates and style sheets
Experience using information development tools to single-source user manuals and help systems is a plus
Experience working in globally dispersed work teams (onshore and offshore resources) is a plus
Experience in developing training materials is desirable
Experience with instructional design principles is desirable
Previous participation in formal process improvement (ISO, PMP, CMMI, Six Sigma) is a plus
Bachelor’s degree in a related field (e.g., English, Communications, Technical Writing, Instructional Design) or equivalent work experience. Master’s degree in Technical Communications or related field such as Instructional Design is a plus
5 years of Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word

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Senior Technical Writer Resume Examples & Samples

The selected candidate will perform the following: Develops, writes, and edits material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of software applications and systems
Provides support to the customer by gathering, analyzing, defining, validating and documenting business requirements. Should have experience in taking complex requirements from the customer and translate the essentials to the team in logical written interpretation
Receives assignment from supervisor, observes production, developmental, and experimental activities to determine operating procedures and details. Interviews production and development staff and subject matter experts and reads journals, reports, and other material to become familiar with employed technologies and methods, and reviews other data relative to use, operations and maintenance of the applications and systems
Studies requirements, specifications, mockups, and applications to integrate and delineate end user functionality and operating procedures, organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology
Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction or presentation
Assist in laying out material for publication, arrange for typing, duplication and distribution or other presentation of materials
Standardize, or make changes to material prepared by other writers or technical, managerial and customer staff
Bachelor’s degree with 5+ years of Technical Writing experience in an Information Technology environment

226

Senior Technical Writer Resume Examples & Samples

Support documentation needs for new product releases. Collaborate with Stratasys subject matter experts to define requirements for document content, format and production schedule
Update existing product documentation according to company standards and guidelines. Actively work to address change requests and feedback with each document review and release cycle
Upload revision controlled documentation to partner-facing website to ensure timely availability of revised documents
Establish and implement standardized documentation formats and production procedures
Create illustrations, 3D images, technical drawings, flowcharts/diagrams, and other graphical images for inclusion in documentation, as required
Organize and maintain documentation master files and graphics on a network database
Maintain up-to-date documents and processes in user-accessible locations, such as department Intranet or corporate network, as appropriate
Support translation and localization of user documentation
Support the development of technical service training materials
Distribute publications in various hard copy and electronic formats
Effectively manage and prioritize assigned tasks to meet project deadlines
Demonstrate commitment to Stratasys Core Values by leading, acting and behaving in a manner consistent with these values
Follow all company safety policies and procedures and attend all safety trainings related to the job
Demonstrated proficiency and administration in technical communication software, specifically Adobe FrameMaker and Illustrator (Technical Communication Suite) and MadCap Flare
Proficiency in Microsoft Office and Adobe Creative Suite required
Experience with and single sourcing and publishing content to HTML
Proficiency in Dreamweaver, XML, SGML, Flash, JavaScript, Solidworks, 3Dvia, Corel Draw, Premiere Pro, and other web design, graphics and publishing tools, a plus
Excellent verbal and written communications skills and the ability to resolve issues while maintaining a good working relationship with internal and external customers
Capable of working with product marketing, engineering, production, and service organizations that supply documentation requirements and guidance
Ability to independently organize and prioritize multiple projects
Creativity and willingness to gain an appropriate level of understanding of rapid prototyping equipment
Willingness and ability to work on both individual and team projects
Willingness and flexibility to adapt to changes in project assignments and/or work environment
Ability to take initiative, maintain a positive attitude, be self-motivated, and to work effectively on projects with minimal direct supervision
No direct reports

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Senior Technical Writer Resume Examples & Samples

A bachelor's degree and 3 years of professional work experience (or a master's degree) is required
Experience using MATLAB and/or Simulink
Knowledge of a programming language

228

Senior Technical Writer Resume Examples & Samples

Researches, organizes, writes, edits, and produces technical data for major publication projects
Organizes material and writes descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology
Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style
May participate in the establishment of style guidelines and standards for texts and illustrations
May provide work Leadership for lower level employees

229

Senior Technical Writer Resume Examples & Samples

Demonstrable experience working with a variety of methodologies for helping and educating users
Experience with consuming and writing API documentation
A passion for understanding customers’ needs and delivering world-class content

230

Senior Technical Writer Resume Examples & Samples

Work with R&D, Support, and Marketing to plan, write, and edit technical documentation for a variety of scientific audiences
Work with R&D to develop consistent and accurate written protocols from data capture sheets, and maintain a revision history
Convert protocols into customer-facing documents such as User Guides, Demonstrated Protocols, Tech Notes, etc with designated style, consistency, and attention to detail
Maintain visibility across customer-facing documentation from different product lines to ensure a consistent voice in terms of style and technical details and experimental process
Work with graphic designers to create high quality and instructive diagrams and illustrations
Propose technical improvements to authoring tools and work with technical leads to evaluate and implement. Train scientists and other leaders in writing the best possible input material
PhD or equivalent experience in genomics, biology, or biochemistry
A history of hands-on experience at the laboratory bench
8+ years as a technical writer, preferably in industry
Expert use of content creation tools, including Adobe Creative Suite
The job requires strong organizational skills and excellent time and project management. You must thrive in a fast-paced and last minute change environment. All of our technical writers independently manage multiple projects from concept to publication under tight deadlines and changing conditions while also functioning as collaborative team members

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Senior Technical Writer Resume Examples & Samples

6+ years of experience writing developer-focused documentation for software development audiences, or equivalent experience writing or testing code and at least 2+ years of writing documentation
Working knowledge of two or more: Java, C#, C++, PHP, Hadoop, Pig, Hive, HBase, Spark, Phoenix, Salesforce API, SQL, PL/SQL, Shell Scripting or Python
Ability to meet tight deadlines with multiple deliverables
Experience with IDEs, Web services technologies, APIs, SDKs, or object-oriented programming
Bachelor's degree in a technical or communications field, Computer Science, Engineering or related field
Experience documenting enterprise-class client/service software
Experience with video and image editing software

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Senior Technical Writer Resume Examples & Samples

Create, manage and enforce documentation standards for the various types of documentation
Develop, administer, manage and maintain document sharing policies and tools that organize and centralize document access
Ensure all technical/functional documents and system release notes are complete, organized and make release artifacts available for audit purposes

233

Senior Technical Writer Resume Examples & Samples

Strong english skills
Strong project management background
Proven ability to handle multiple diverse workloads
Proven ability to consistently apply stringent attention to detail
Experience maintaining program-specific lexicons and conventions for technical writing projects
Proven ability to conduct SME interviews and convert provided data into accurate documentation
Self-starter able to think outside the box and design solutions
Capable of creating flow diagrams and articulating complex solutions to a wide audience
Knowledge of authentication systems a plus

234

Senior Technical Writer Resume Examples & Samples

Active DoD TS/SCI clearance
Expert level of knowledge writing, reviewing and editing technical data package documentation and other CDRLs
BS degree in a computer technical field and 8-12 years of relevant experience (or High School diploma and 12+ years of experience) supporting a fast-paced Enterprise environment
Excellent customer support and communication/writing skills
Previous experience with the JDISS program or other DoD Intelligence Community program
Configuration Management experience

235

Senior Technical Writer Resume Examples & Samples

Writes and prepares copy for product specifications and instruction manuals, using personal computer-based work stations; circulates review material to responsible Engineering and Product Marketing personnel for review and comments, resolving any conflicts
Prepares preliminary copy and final copy for after approval. Determines writing and illustrating approach, coordinating efforts with artists, photographers, and other key personnel
Ability to create and define or modify templates (for both online and traditional publishing)….using available authoring tools and in compliance with corporate branding standards and directives
Has a high knowledge level of instruction manual content, product operation, and product liability requirements so that review comments are minimal in nature and scope
Analyzes engineering and product data and support material available to determine content, format, and thoroughness of material to be prepared so that documents maintain a consistently high degree of quality
Assists in the development and growth of less experienced technical writers; provides guidance for projects and reviews material produced as well as assists with the creation and/or maintenance of work guidelines and processes
Assists in the development and maintenance of group work instructions, guidelines and processes. This includes process development under ISO-9001 quality program
Monitors individual workflow and schedules against plans. Works with a minimum amount of supervision while maintaining a high level of productivity. Capable of assuming the duties of the Technical Writing Group Leader in the absence of the Group Leader
Bachelors Degree in Engineering and 5 years of Technical Writing experience in a manufacturing environment
Skribenta Excosoft software experience highly desired. Team Lead experience a plus
Working knowledge of Upstream Oil and Gas hardware and software including but not limited to flow computers, remote terminals, instrumentation devices, communication protocols, measurement/control applications, device inputs and outputs
Familiarity with modern technical communication style and terminology for both hardware and software products as well as XML and HTML authoring

236

Senior Technical Writer Resume Examples & Samples

Research and write technical content for a software developer and tester audience. Content will include user guides, tutorials, SDKs, API, IDE plug-ins, command line references, knowledge articles, and implementation guidance documents
Attend weekly product release meetings and act as the lead person for the Tech Pubs team for that product
Work closely with software engineers, support, customer success, and CAEs for technical guidance
MSJA

237

Senior Technical Writer Resume Examples & Samples

Research and translate technical information into manuals and/or web-based documents for non-technical and technical users
Ensure content management system standards are adhered to by other writers
8 years writing in technical field, PC or storage industry preferred
Ability to write original technical content in an XML-authoring environment
Ability to conduct own research by reviewing specs, reading source code, and testing procedures on prototype systems
Knowledge of UNIX/Linux operating systems both as a user and as a writer for developers and system administrators. Ability to program in C/C++
Ability to manage time efficiently and work well under deadline pressure

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Senior Technical Writer Resume Examples & Samples

Understanding of core information development processes: content planning, content creation, content review
Bachelor’s degree (OR high school diploma with at least 8 years’ experience in a technical writing role)
GE Leadership Program Graduates will get credit towards relevant work experience, commensurate to the program they have completed

239

Senior Technical Writer Resume Examples & Samples

Support new and sustaining product development projects by researching, writing, and editing technical documentation
Work closely with development engineering, marketing, regulatory affairs, and clinical, among others, to gather inputs for IFU
Experience / familiarity releasing documentation in Document Control system
Requires a Bachelor’s Degree in a relevant technical discipline, Communications, Science, English or equivalent
Must have a minimum of six plus years of progressively more responsible experience as a technical writer in a medical or high-technology (preferably biotechnology) environment
Must have current or recent medical device or pharma industry experience
Must have end-user technical writing experience. That is, direct experience writing clinician and/or patient manuals

240

Senior Technical Writer Resume Examples & Samples

Proven ability to write clearly and concisely, draft diagrams to illustrate complex concepts, and communicate independently with engineers about technical topics
Experience writing developer-focused documentation or training materials. Understanding of good curriculum characteristics and instructional design principles is a plus
Experience with DITA and XML, CCMS tools such as SDL, and authoring tools such as Arbortext. Experience with eLearning authoring tools is a plus
Knowledge of Java and the ability to write Java code for use as examples in documentation or training. Experience working with IDEs, such as NetBeans and Eclipse, is a plus
Familiarity with source code control systems and software build processes
Working knowledge of the software development life cycle and agile development processes. Experience using JIRA is a plus
Experience developing project plans and managing schedules with a keen sense of organization and attention to detail
Background in leading projects and mentoring junior team members
Bachelor’s Degree in Computer Science or Information Technology or equivalent knowledge/experience
Expertise in information development, curriculum development, instructional design, or corporate training
Experience in using Java as a developer is a plus
8+ years of combined professional experience in the above areas

241

Senior Technical Writer Resume Examples & Samples

Design, develop, and write technical product documentation according to departmental guidelines for a variety of audiences including business analysts, system administrators, developers and end users
Support the documentation development life cycle (DDLC) and contribute to the development of internal documentation standards and methodology
Work proactively with project teams to ensure that all product documentation is technically accurate, comprehensive and in conformance with Aptean's documentation standards
Coordinate with editors to ensure that all documentation deliverables meet requirements for developmental edits, copy edits and proofing
Write, edit and revise a variety of technical user documentation such as on-line help, service pack notes and articles
Participate in functional specification reviews, development design reviews, quality assurance test plan reviews, documentation reviews and other DDLC & SDLC quality assurance best practices
Work with Documentation Manager, Documentation Lead and project leadership teams to schedule and track documentation milestones; ensure that the documentation is developed and delivered according to the established schedule
Write documentation plans, content specifications and other project documents that support content development throughout the DDLC
Research, develop and edit content quickly and independently
Create and maintain online help, quick reference guides, installation & upgrade guides, system administration guides, developer reference guides, release notes, database schemas and other such product documentation deliverables
Strong verbal and written communication skills with an excellent command of the English language, characterized by a strong grasp of English grammar, style, tone, spelling, and punctuation
2+ years experience as a technical writer in the software industry,
Experience employing a full commercial software development lifecycle methodology (SDLC)
Demonstrated professional experience designing and authoring highly technical product documentation for end users, system administrators, and software developer audiences
Demonstrated knowledge of the commercial software development process and the document development life cycle (DDLC)
Familiarity with the Microsoft Manual of Style for Technical Publications and the Chicago Manual of Style

242

Senior Technical Writer Resume Examples & Samples

Researches and collects technical information from engineering drawings,
Specifications, test reports, and user data
Works with engineers and technicians to obtain, develop, and prepare content for publications
Incorporates data into technically accurate, easily understandable text
Participates in the Technical Publications review process
Publishes approved documents using defined procedures
Writes, verifies, and revises Technical Publications procedures
Proven track record of researching and writing excellent documentation and examples for enterprise software products
Experience in managing technical writing teams is desirable
Experience with XML documentation is desirable
Experience with Software Development Methodologies and working in an Agile environment a plus
Strong working knowledge and experience with Microsoft Office tools (PowerPoint, Word, Excel, and Visio, SharePoint)
Knowledge of HTML
Associate's degree or higher in English, Technical Communications, Engineering, or a related field
Excellent written communication skills and ability to present technical information in an easily understandable form combining text, tables, graphs, and illustrations
Excellent editing and proofreading skills required
Ability to execute multiple projects and meet deadlines
Concise communicator
Mastery of English grammar, writing, and copyediting

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Senior Technical Writer Resume Examples & Samples

Excellent writing skills; ability to generate bright, compelling copy
Fastidious editing and revision skills
Ability to learn complex, highly abstract things, combined with the ability to research and verify information
Comfort interacting with subject matter experts while developing interview skills in multiple environments (email, chat, face-to-face, etc.)
Ability to generate new language and concepts as needed to describe products, functions, and features
Comfort working with software and other digital technology
Ability to understand the documentation needs of various audiences: new users, experienced users, developers, new developers, etc
Previous experience as a writer and/or editor
Exposure to command-line and/or Unix-like platforms
Exposure to the roles and tasks faced by Sysadmins
Exposure to collaborative tools like version control systems or content management systems
Past exposure to system administration, web technologies, or scripting languages would be helpful, but we can help the right person start from scratch

244

Senior Technical Writer Resume Examples & Samples

Experience with SQL and relational databases
Experience working with enterprise data warehouse and data analytics solutions
Experience working with webservice APIs and service-oriented architectures
Experience working with AWS cloud technologies
Experience creating using visual elements in content development

245

Senior Technical Writer Resume Examples & Samples

Work closely with engineers and product managers to build out internal documentation sites
Contribute to strategic initiatives around organizational knowledge management, development processes, and automation tooling
Collaborate with trainers to develop learning materials for the engineering organization
5+ years experience
Experience developing internal engineering documentation
Experience using wikis to develop large document libraries
A history of fearless hands-on product use and a strong user advocate mentality

246

Senior Technical Writer Resume Examples & Samples

Acquire and organize basic source material for transformation and synthesis into customer-facing documentation that meets a high standard for accuracy and readability
Work with Development, Quality Assurance, and Product/Project Management to ensure appropriate creation and timely deliverables to coincide with software product releases
Work cooperatively with other Genesys Technical Publications staff to design and extend the software documentation platform and delivery system
This includes PHP development of MediaWiki extensions and Angular.js development using Genesys internal web application framework
Maintain a high level of knowledge in the field of technical publications. Achieve a high degree of product knowledge to produce quality materials. Seek to provide innovation for the packaging and delivery of technical publications

247

Senior Technical Writer Resume Examples & Samples

Responsible for Authoring the CMM Manuals – Avionics
Responsible for conducting weekly meeting
Responsible for the on time delivery and Quality
Responsible for customer interaction
Responsible to coordinate with the off shore/onsite team and manage the delivery
Must have knowledge on tech data process –Aerospace/Automobile/Software
Must have knowledge in aerospace standards ATA 100, iSpec 2200, S1000D
Must have working knowledge on the various authoring tools like arbortext editor, framemaker, etc.,
Knowledge

248

Senior Technical Writer Resume Examples & Samples

Background in single-sourcing, conditional content, and information typing practices
Understanding of information design, minimalist approach, automated content, and localization
General understanding of global software platform implementations
Experience with Confluence, JIRA, Acrobat, workflow illustrations, APIs, and content security

249

Senior Technical Writer Resume Examples & Samples

A./B.S. degree or equivalent experience with a certificate of study in technical communications
3 – 4.5 years of technical writing experience
Ability to work well both independently and within a strong, collaborative, team environment
Familiarity with tasks-based documentation methodologies is highly desirable i.e., DITA/XML
Familiarity with Eclipse Help is a plus, but not required
Familiarity with Agile Software Development methodology is a plus, but not required
Familiarity with content management and versioning tools, is a plus, but not required

250

Senior Technical Writer Resume Examples & Samples

5 years of experience organizing and structuring customer facing technical documents and creating self-paced eLearning
5 years of experience creating web-based training material in High-tech Industry
Demonstrated ability to conceptualize technical/functional content into something creative that developers enjoy consuming
Experience architecting, writing, and editing technical documentation for hardware and software developers
Proficiency with digital video equipment / editing package, graphic design packages, etc

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