Associate Technical Writer Resume Samples
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Associate Technical Writer Resume Samples
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HA
H Armstrong
Heber
Armstrong
85035 Cortez Viaduct
San Francisco
CA
+1 (555) 834 0275
85035 Cortez Viaduct
San Francisco
CA
Phone
p
+1 (555) 834 0275
Experience
Experience
Detroit, MI
Associate Technical Writer
Detroit, MI
Nolan-Hammes
Detroit, MI
Associate Technical Writer
- Work with Development, QA, Product Management, and other groups to plan, research, write, and revise printed and online documentation
- Helps in UI development by refining workflows and providing label/in-product verbiage
- Provides editing and technical writing support following established standards, guidelines, style sheets, and templates
- Perform basic peer edits and production review work
- Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals
- Providing feedback to development on UI strings
- Assist team in establishing policies and procedures, conform to existing styles, policies, and procedures
Los Angeles, CA
New Grad-associate Technical Writer
Los Angeles, CA
Armstrong-Morar
Los Angeles, CA
New Grad-associate Technical Writer
- May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates
- Manage and maintain content for customized document editions (profiling) and publishing to various media (single-sourcing)
- Represent writing team in planning and review meetings with project cross-functional stakeholders
- Analyze existing documentation for impacts and update them accordingly
- Work with senior-level writer to
- Multi-task and prioritize assignments
- Manage and store master documentation files, complete quality artifacts, update metrics, and implement other processes as directed by the department procedures guide
present
San Francisco, CA
Associate Technical Writer Veeva CRM
San Francisco, CA
Heaney-Kulas
present
San Francisco, CA
Associate Technical Writer Veeva CRM
present
- Working knowledge of the software development process, cloud software applications, SaaS and CRM products
- Work closely with software engineers and product development teams
- Write application programming interface (API) references for software developers
- Be alert for opportunities to improve the existing documentation
- Create and produce engaging video tutorials to embed in online documentation
- API documentation in the code using tools such as doxygen
- Ensure that new documentation maintains a consistent style, tone, and approach
Education
Education
Bachelor’s Degree in Information Systems
Bachelor’s Degree in Information Systems
University of Washington
Bachelor’s Degree in Information Systems
Skills
Skills
- Good product/technology/industry knowledge
- Focus on quality and details
- Ability to learn new technologies quickly
- Should have excellent writing and editing skills, be detail-oriented, and flexible
- Knowledge of writing for highly technical audiences, such as developers, network administrators and system administrators
- Possesses strong product/technology/industry knowledge
- Ability to meet tight deadlines
- Excellent writing and editing skills
- Ability to analyze information and draw accurate conclusions
- Ability to adhere to styles and processes
8 Associate Technical Writer resume templates
Read our complete resume writing guides
1
New Grad-associate Technical Writer Resume Examples & Samples
- Represent writing team in planning and review meetings with project cross-functional stakeholders
- Manage and store master documentation files, complete quality artifacts, update metrics, and implement other processes as directed by the department procedures guide
- Undergraduate Degree in Information Systems, English, Journalism, Communications, or a related technology-focused field
- Proficient with written and verbal communication for domestic and global audiences, business and technical alike
- Strong customer service, analytical, research, interpersonal and problem solving skills
- Strong ability to collaborate with multicultural teams across the globe
- Experienced with graphics editing software such as Illustrator, Photoshop, PaintShop Pro, and Web design tools (Wiki, SharePoint Designer, Nintex Workflow). (preferred)
- Familiar with advanced authoring software (Adobe FrameMaker, Acrobat, and RoboHelp), XML editing tools (Arbortext Editor), document repositories (Documentum). (a plus)
2
Associate Technical Writer Resume Examples & Samples
- Creates or revises hardware or software product documentation, including installation, operation and maintenance instructions and other technical publications such as technical advisories and release notes, in a variety of media, including web pages, wikis, videos, online help systems and animated tours
- Provides solutions to a variety of problems of limited /moderate scope and complexity
- Uses software tools appropriately with technical guidance and completes tasks and assignments with general direction
- Exerts sphere of influence primarily to immediate work group but may expand it into functional area
- Implements work plans and schedules as assigned
- Follows standard practices and uses judgment within defined practices and procedures
- Demonstrates self-initiative, seeks assistance as needed
- Leverages a variety of information sources including bug comments, whiteboard discussions, community forums, 3rd party web content, conversational knowledge transfer, and OEMed documentation
- Helps in UI development by refining workflows and providing label/in-product verbiage
- Manages source control check-ins and output
- May be required to understand the Agile development environment
- Knowledge of job associated database/software/documentation
- Possesses strong product/technology/industry knowledge
- Technical writing skills
3
Associate Technical Writer Resume Examples & Samples
- Research subject matter and obtain and exchange information
- Communicate status of project to team members, clients, and departmental management
- Manage and maintain content for customized document editions (profiling) and publishing to various media (single-sourcing)
- May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates
- Graduates with a degree in Information Systems, English, Journalism, Communications, or a related technology-focused field
4
Associate Technical Writer Resume Examples & Samples
- Create and update documentation for Salesforce's products
- Ability to adhere to styles and processes
- Focus on quality and details
- Customer advocate
5
Associate Technical Writer Resume Examples & Samples
- Work with Development, QA, Product Management, and other groups to plan, research, write, and revise printed and online documentation
- Assist other writers to document kCura’s e-discovery products
- Write for a variety of audiences, from non-technical end users to programmers, system administrators, and integrators
- Assist team in establishing policies and procedures, conform to existing styles, policies, and procedures
- Perform basic peer edits and production review work
- BA/BS in Technical Communication or related discipline, or at least one year of experience in writing complex documentation for web-based software
- Portfolio of work and/or writing samples
- Writing, production, and technical editing skills
- Communication and teamwork skills
- Knowledge of MadCap Flare desired
- Analytical skills and ability to operate in a fast-paced environment with evolving project requirements and priorities
6
Associate Technical Writer Resume Examples & Samples
- Write and update existing product manuals
- Demonstrate excellent communication skills in interaction with various teams, and the ability to ask the right kind of questions
- Work extensively on the product to gain good understanding of the technical details
- Bachelor's Degree or equivalent technical experience
- Minimum 2 year of experience
- Good knowledge of authoring tools like Adobe Frame Maker and graphic tools such as Visio and SnagIT
7
Associate Technical Writer Resume Examples & Samples
- Writing and editing content for printed manuals, online help, and knowledgebase articles
- Analyzing internal documentation, such as Functional Specification Documents, Business Requirements, wireframes, and other source documents to determine appropriate topics and supporting graphics
- Conducting peer reviews to ensure documentation meets the acceptance criteria of both internal and external customers
- Working with senior technical writer(s) to create detailed task estimates for project teams
- Providing project status reports to project team and Associate Director
- Developing a strong knowledge of PAREXEL Informatics software products
- Working with the Technical Publications Manager to select a technical writing topic or process for research, growth, and advancement
- Ability to write clearly and concisely
- Knowledge of concepts and practices related to single sourcing and content management
- Able to create graphics, diagrams, and screen captures to support and clarify procedures and concepts
- Ability to work well with project managers, software engineers, and others in a team environment
- Familiar with XML and HTML editors, MadCap Flare, RoboHelp, Microsoft Word, Adobe Acrobat, or similar authoring tools
- English
- 1 to 2 years of experience as a documentation specialist in the software industry
8
Associate Technical Writer Resume Examples & Samples
- For each product release, reviews and researches product changes to determine the impact on the user, and then translates these changes into the user documentation
- Plans work effort to meet product release dates
- Uses Help authoring software and other applicable tools to create content for Online Help for the OptumRx applications
- Creates and maintains file layouts and reports for each software release
- Bachelor’s Degree in English, journalism, communications, technical writing, publications or a related field
- 1 or more years of technical writing experience (gained through work experience or through education)
- Ability to follow and apply an established writing style guide
- Basic understanding of content management and information design
- Basic understanding of technical writing methodologies
- Detail-oriented, with excellent written and oral communication skills
- Basic editing, and proofing skills
- Proficiency in MS Word, Excel, Adobe PDF, and online Help authoring
- Organizational and time management skills in order to meet deliverables in a deadline-driven environment
- 1 or more years of experience creating and generating online Help using authoring software
- Adobe RoboHelp experience a plus
9
Associate Technical Writer Resume Examples & Samples
- Respond to general and escalated customer inquiries (regarding technical support) and provide first contact resolution of technical issues via phone, forum, chat and e-mail
- Support to analyze customer service related technical information requirements, as well as prepare revisions for any upcoming content changes
- Maintain the Blizzard Entertainment technical forums
- Assist with communication of product patches / hot fixes and their potential impact to customer service
- Maintain, create, and update customer facing preformatted responses
- Work with other global teams to ensure that technical support related documents receive localization and are shared with local customer support teams
- Assist in addressing all requests sent to the Support Information Team: Perform other tasks as needed by the support department
- Maintain security and confidentiality of Blizzard internal information and customer/account information
- Other duties assigned
10
Associate Technical Writer Resume Examples & Samples
- Reviews and edits pre-authored end-user content from developers and system engineers
- Provides editing and technical writing support following established standards, guidelines, style sheets, and templates
- Edits, drafts, and/or maintains multiple version-controlled documents and online files
- Follows established procedures for document review and approval
- Collaborates with authors, technical leads, and management to achieve content deliverable milestones
- Provides feedback to project leadership and technical writing team on possible recommendations for improved styles, templates, guidelines, and/or overall process improvements
- Supports the editorial and technical writing needs for multiple software projects
11
Associate Technical Writer Veeva CRM Resume Examples & Samples
- Research, create, and provide high quality user documentation that is consumable
- Create and produce engaging video tutorials to embed in online documentation
- Be alert for opportunities to improve the existing documentation
- Write application programming interface (API) references for software developers
- Work closely with software engineers and product development teams
12
Associate Technical Writer Resume Examples & Samples
- Familiarity with Adobe FrameMaker
- Knowledge of Adobe Acrobat, Adobe Illustrator, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint
- Technology-savvy with aptitude to learn
13
Associate Technical Writer Resume Examples & Samples
- A concise, descriptive writing style
- A strong character
- Willingness to be mentored
- Ability to collaborate
- Ability to define and manage their own workload
- Eagerness to learn and perform functions outside of technical writing
- Tenacity in the face of challenging problems
- Affinity for new learning opportunities
- Knack for teaching others
- MadCap Flare
- Software development tools
- HTML and CSS
- Linux
14
Associate Technical Writer Resume Examples & Samples
- Meeting with your fellow writers to divide up work for an upcoming release
- Trying out a new feature in our QA environment to ensure that you fully understand how a user would interact with it
- Researching specific tax legislation so that you can accurately document the associated functionality in our application
- Providing feedback to development on UI strings
- Attending a demo of the new features for the current sprint
- Proofreading a colleague's release note entries
- Research and document new features and resolved issues for our client-facing release notes
- University degree in a related field
- Dedication to providing high-quality, user-friendly documentation
- High aptitude for learning new software
- Familiarity with single-sourcing documentation tools (especially MadCap Flare) and prior experience with HCM software would be helpful, but are not strictly required
15
Associate Technical Writer Resume Examples & Samples
- Maintains policies and procedures, training manuals, processing guides, job aids, reference tools, etc
- Reviews documents and written external communication for format, consistency, and compliance with existing procedures
- Documents business processes for a variety of functional areas
- Converts existing material into standard Molina format
- 1-3 years
16
Associate Technical Writer Resume Examples & Samples
- 2 years’ minimum experience in the assembly and testing of complex electrical / mechanical hardware
- Actively pursuing (or possessing) a Bachelors Degree
- Knowledge of mechanical, electrical, pneumatic systems
- Familiarity with manufacturing test procedures and technical manuals
- Experience with SolidWorks 2016
- Experience with SolidWorks Composer
- Proficiency with MS Office including Word, PowerPoint, Excel and Outlook
- Proficiency with Adobe Acrobat
- Graphic editing/creation using TechSmith Snagit and MS Visio
- Familiarity with SGML and S1000D
- Understanding of ITAR and EAR export controls
- Exceptional writing, proofreading and editing skills
- The ability to accomplish tasks proactively and autonomously
- Capable of handling a variety of projects and assignments
17
Associate Technical Writer Resume Examples & Samples
- Work as a part of the software development team to document new features and products
- Develop and maintain our trading software documentation and other technical communication to educate and support both internal stakeholders and developers, as well as our end clients
- Read and understand source code and test and validate use cases and existing tutorials/resources
- Distill project planning documentation and specifications from project leads and/or business analysts into a compact summary of new features and changes
- Identify gaps and new subject areas for documentation and gain support from stakeholders to create the content
- 2+ year of experience writing and maintaining documentation for software systems
- Impeccable attention to detail
- At least basic knowledge of trading and financial products (especially derivatives)
- Ability to read, understand, and communicate the function and behavior of code
- Experience writing clear and concise technical documentation for complex topics
- Fluency in communicating with different types of roles - you will be working closely with business analysts, project leads, and developers who will all have different communication styles - you will need to be comfortable with a variety of ways in which your colleagues communicate information
- Computer science or engineering background
- Some experience or familiarity with Java and/or C++
- Experience using or documenting trading software
- 4+ years of documenting software products for project leads and business analysts, including procedures, process documentation, and architecture descriptions
- Experience with Jira & Confluence
18
Associate Technical Writer Resume Examples & Samples
- Collaborates with Product Management, Designers, Business Analysts, Usability Analysts, Customers, Engineers, and other stakeholders to understand the needs and goals
- Uses industry-standard authoring tools to create documentation deliverables such as user guides, application help files and HTML-based documents
- Works as a member of a high-performing agile development team, where effective communication, project planning, and dependability are paramount. Produces draft materials that are reviewed by team and subject matter experts for accuracy and completeness
- Uses product knowledge developed while documenting to report defects and make design suggestions
- Ensures all deliverables are consistent with standards for style, tone and corporate branding
- Publishes drafts and final versions to appropriate areas and facilitates the handoff to Beta, Training, Support and other stakeholders
- Stays current with the latest methods for authoring, publishing and delivering technical documentation to maximize the readability and effectiveness to consumers.You'll work with developers, product managers, trainers and our support team to create and update product documentation that customers can really use. Responsibilities include making suggestions to developers and managers about workflow and text that appears on the user interfaces—things like field labels, button names, error messages, etc
19
Associate Technical Writer Resume Examples & Samples
- Minimum GPA 3.2 or higher
- Self-confidence and initiative
- Ability to gather, analyze and summarize data to develop appropriate actions
20
Associate Technical Writer Resume Examples & Samples
- Should have excellent writing and editing skills, be detail-oriented, and flexible
- Knowledge of writing for highly technical audiences, such as developers, network administrators and system administrators
- Knowledge of Documentation Development Lifecycle and Software Development Lifecycle required
- User level knowledge of UNIX/Linux required
- Knowledge of Wiki Confluence will be an added advantage
