Senior Teller Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the senior teller job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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N Waters

Nyah

Waters

7640 Green Tunnel

Philadelphia

+1 (555) 411 5088

7640 Green Tunnel

Philadelphia

Phone

p +1 (555) 411 5088

Experience Experience

Phoenix, AZ

Senior Teller

Phoenix, AZ

Botsford and Sons

Phoenix, AZ

Senior Teller

Assists and relieves in various customer service functions
Provide award-winning customer service with a positive attitude
Demonstrate exceptional teamwork and potentially mentor new employees
Assists in the job training and cross-training of the customer service staff
Performs other duties as assigned
Handle proportionate volume of work based on branch demands
Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers

New York, NY

Floating Senior Teller

New York, NY

Schuster, Jacobs and Miller

New York, NY

Floating Senior Teller

Assists the Customer Service Manager in performing self audits (i.e. certifications)
Create a connection and develop rapport with customers to provide outstanding, personalized service
Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
Perform more complex transactions (with assistance as necessary) such as
Provides superior customer service. Handles customer service problems using established policies/procedures
May assist Customer Service Manager with branch personnel issues such as employee counselings, balancing and scheduling
Supports Branch management in Branch marketing and sales effort. Ensures branch personnel comply with all rules and regulations

present

Chicago, IL

Lake Forest Bank-north Chicago Location Senior Teller

Chicago, IL

Streich Inc

present

Chicago, IL

Lake Forest Bank-north Chicago Location Senior Teller

present

Assist with training and ongoing development of teller staff
Assist Teller Supervisor with duties as assigned
Uphold established Wintrust culture
Recognize potential fraud and report to management as necessary
Assist tellers with problem resolution
Adhere to all security procedures established to ensure safety for employees and customers
May be responsible for bank opening/closing

Education Education

Associate’s Degree

Clark Atlanta University

Associate’s Degree

Skills Skills

Proficiency in basic computer skills
Ability to work weekend hours and/or extended hours; regular, reliable attendance is critical
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to use office machines and perform basic mathematical functions
Demonstrated ability to deliver good client service and provide team support
Ability to work weekends and/or extended hours and regular; reliable attendance is critical
Ability to travel, occasionally overnight
Ability to proactively solicit new business as necessary
Excellent written and verbal communication
Strong written and verbal communication skills

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3 Senior Teller resume templates

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Senior Teller Resume Examples & Samples

Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client's name during the transaction, and thanking each client for his or her business. Refer clients to other branch personnel as needed
Assist Teller with complex transactions as directed by supervisor
At the discretion of the Teller Supervisor, Teller Coordinator, or Financial Center Manager, help Tellers in training, function as the vault custodian, and assist less experienced Tellers in the efficient handling of clients' needs
At discretion and direction of supervisor, function as the Teller Advisor
Follow all operating procedures as outlined in the Branch Operations Manual (BOM)
Ensure that teller operations are functioning smoothly by consistently participating and assisting other team members as needed
Handle proportionate volume of work based on branch demands
High School diploma or equivalent
Two to five years experience as a Teller
Demonstrated ability to read, follow written instructions and accurately complete written reports
Good interpersonal skills
Ability to use office machines and perform basic mathematical functions
Demonstrated ability to deliver good client service and provide team support
Ability to successfully complete all Bank training required for position of Senior Teller
Demonstrated ability to execute on all teller-related duties
Willingness to travel to accommodate temporary staffing needs as required
Capability to lift a minimum of 30 lbs
Ability to speak fluent English

Senior Teller Resume Examples & Samples

Responsible for fostering growth of relationship within the Bank. Participates in selling and cross-selling Bank products
Performs operational functions required to maintain compliance with regulatory guidelines (i.e. customer/branch research monitoring completion of back office duties, reporting, etc.)
Assists and relieves in various customer service functions
Provides superior customer service. Handles customer service problems using established policies/procedures
May assist Customer Service Manager with branch personnel issues such as employee counselings, balancing and scheduling
Assists the Customer Service Manager in performing self audits (i.e. certifications)
Assists in the job training and cross-training of the customer service staff
Supports Branch management in Branch marketing and sales effort. Ensures branch personnel comply with all rules and regulations
Performs other duties as assigned
High School Diploma or GED
Years of functional/professional experience: Two to four years of branch operations experience including cash handling experience
High level of knowledge and competency in use of PC-based computer systems
Customer service
Excellent written and verbal communication
Compose letters/memorandums
Operate office equipment
Use of personal computer

Senior Teller Resume Examples & Samples

Create a connection and develop rapport with customers to provide outstanding, personalized service
Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them
Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs
Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them
Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers
Accurately and efficiently process transactions such as customer deposits and cashing checks
Assist customers with inquiries and/or problem resolution in a professional and composed manner, and escalate to manager as appropriate
Inform and educate customers on how to conduct simple transactions through self-service technologies
Follow established policies, procedures and guidelines to protect both our customers and Bank of America
May be required to work Saturdays and/or extended hours
Proven results in exceeding goals in areas of sales and service in a customer-centric, results-driven environment
Minimum of six months customer service experience in financial services, retail sales or a goal-oriented environment
A minimum of six months experience with cross-selling, up-selling and/or referring products
Thrive on engaging with customers; can begin a conversation, build rapport, and handle objections
Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
Ability to sell customers on meeting with a sales associate to learn about products/services
Ability to respond and assist customers with inquiries and/or problem resolution
Ability to work effectively as a team member
Strong communication skills (including verbal and non-verbal) and active listening skills
Careful attention to detail and time management
Proficiency in basic computer skills
Pass pre-employment assessment
Minimum of six months cash handling experience

Senior Teller Resume Examples & Samples

Provide professional client service, which includes, but is not limited to: performing accurate transactions, greeting the client, smiling, using the client’s name during the transaction, and thanking each client for his or her business. Refer clients to other branch team members and specialists as needed
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, Cashier's checks, and redeeming savings bonds
Prepare individual daily balance of teller cash transactions as well as other reports as necessary
Perform more complex transactions (with assistance as necessary) such as
Two years of experience as a Teller
Demonstrated ability to execute on all Teller-related duties
Ability to travel to accommodate temporary staffing needs as required
Ability to work weekend hours and/or extended hours; regular, reliable attendance is critical
Demonstrated ability to handle multiple priorities under time constraints

Senior Teller Resume Examples & Samples

High School degree or equivalent
3 years teller experience with CCR or FSR certification
Broad application of principles, theories, and concepts in applicable discipline
Proficient knowledge of branch customer service, back office and safe deposit procedures

Senior Teller Resume Examples & Samples

Required Qualifications: 6 months cash handling experience
6 months customer service experience
6 months computer experience
Preferred Qualifications: Knowledge of basic banking transactions, bank products and services
Ability to cross-sell services
Basic math skills
High school diploma or equivalent

Floating Senior Teller Resume Examples & Samples

Uses computer system to process deposits, cash and check withdrawals, loan payments, loan disbursements, and account inquiries. Controls and disburses teller cash ensuring that drawer cash limits are maintained
Provides coverage for Member Services area as necessary. Has ability to open and process all types of deposit accounts, accepts and processes consumer loan applications, and performs other Member Service duties as required
Accepts, reviews and processes consumer loan applications. Underwrites loans and makes loan recommendations, prepares loan documents and closes loans
Provides information and responds to inquires in person, over the telephone and in writing. Researches and resolves member inquires involving deposit and loan products and services
Stays up-to-date with and ensures that teller operations and governing regulations are in compliance. Also to be familiar with and aware of security and robbery procedures
Sells and processes money orders and foreign currency sales
Processes member payroll deductions, payroll transfers, name and address changes and other member related documents
Balances daily teller work, able to settle the ATM machine and the coin machine at HSQ Branch
Models excellent customer service behavior
Performs other job related duties as required
High School graduate
Previous teller experience and knowledge of applicable financial institution procedures required
Previous experience in a customer service environment required
Must be willing to travel to all branch locations when business needs warrant and on short notice
Applicable training or college course work preferred
Must be detail oriented
Excellent verbal, written communication and customer service skills required
Must maintain an active Notary Public status

Senior Teller Resume Examples & Samples

Perform transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further authorization when necessary, issuing money orders, cashier’s checks and redeeming savings bonds
Responsible for attending applicable training classes and completing computer-based training
High School diploma, or equivalent education and related training
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
Ability to multi-task
Ability to complete Bank training required for Branch Bankers
Ability to lift a minimum of 30 lbs
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Ability to work weekends and/or extended hours and regular; reliable attendance is critical
Ability to travel, occasionally overnight
Associate’s degree, or equivalent education and related training
Two years of client sales and service experience

Senior Teller Resume Examples & Samples

Ethically represent First Tennessee in all interactions
Work within established policies, procedures and guidelines and embrace our Firstpower culture of candor, change, inclusion and teamwork
Provide award-winning customer service with a positive attitude
Plan and organize effectively to complete all tasks and responsibilities
Process transactions accurately and efficiently in a fast-paced environment
Demonstrate knowledge of available products and services
Follow up on opportunities to retain, expand and deepen customer relationships
Ask questions and employ listening and communication skills effectively to uncover customer needs and make referrals to the appropriate contacts
Anticipate and prepare appropriate responses for common customer reactions
Demonstrate exceptional teamwork and potentially mentor new employees

Senior Teller Resume Examples & Samples

One or more years of previous teller experience
Physical requirements: May be required to stand for extended periods of time and may be required to lift bags/boxes of coin weighing up to 50 pounds
Strong clerical and processing skills
Effective interpersonal/customer service skills
Strong reading, writing and mathematical skills
Ability to communicate clearly and effectively with customers and coworkers
Strong written and verbal communication skills
Ability to proactively solicit new business as necessary
Bilingual language skills a plus

Lake Forest Bank-north Chicago Location Senior Teller Resume Examples & Samples

Project a positive image of the bank through neat appearance and professional manner
Promptly and professionally answer incoming calls and route calls appropriately
Assist Teller Supervisor with duties as assigned
Assist with training and ongoing development of teller staff
Assist tellers with problem resolution
Make approvals and exceptions to policy as appropriate and within authority
Recognize potential fraud and report to management as necessary
Comply with all department, bank and regulatory policies and procedures
Adhere to all security procedures established to ensure safety for employees and customers
Contribute to the fulfillment of department and bank objectives and goals
May be responsible for bank opening/closing
May be required to participate in community events
Uphold established Wintrust culture
Knowledge/ Skills/ Abilities Required

Senior Teller Resume Examples & Samples

Balances currency, coin, and checks in cash drawers at ends of shift and calculates daily transactions using appropriate systems
Performs sound customer service for routine inquiries and may assist with more complex cases as directed or as appropriate
Accurately enters customer transactions into proper system to record transactions and generate receipts
Verifies signatures and other information for identification and fraud prevention on financial instruments presented for deposit or withdrawal
Processes transactions for various bank products and services including safe deposit boxes, money orders, cashier checks, savings bonds, credit card and cash advances, etc
Explains and cross-sells products and services to current and prospective customers, referring business to Personal Bankers. Keeps current on the latest products and services available
Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing and light typing
Achieves compliance certification and uses knowledge of compliance/CRA regulations in day to day activities
Knowledge of banking products and services
Excellent customer service skills
Effective verbal and written communication skills
Prior cash handling experience
Ability to use keyboard and computer system to process work
Ability to be accurate and show strong attention to detail
Strong decision making ability
This job involves the responsibility of the distribution, assignment, and/or inventory of company assets and/or merchandise valuing more than $1,000
This job has access to significant confidential information, key employees, and/or customers which could put the Company at a competitive disadvantage if shared with competitors. (e.g. officers, Continuum Worldwide, I/S security, sales, etc.)
This job involves regular handling of cash or checks or is a job of the Mutual of Omaha Bank