Lead Teller Resume Samples

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The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the lead teller job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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TM
T Murazik
Trinity
Murazik
5470 Windler Crossing
Philadelphia
PA
+1 (555) 792 5304
5470 Windler Crossing
Philadelphia
PA
Phone
p +1 (555) 792 5304
Experience Experience
Detroit, MI
CCB Lead Teller
Detroit, MI
Frami, Grimes and Will
Detroit, MI
CCB Lead Teller
  • Ensure that the branch facilities (internal and external) are maintained
  • Strong knowledge of branch operations
  • Strong detail orientation
  • Accept and accurately process all financial service transactions
  • Support sales goals through identification of prospects and referrals to sales experts
  • Responsible for training and onboarding new Tellers
present
Phoenix, AZ
Ccb-anticipated Lead Teller
Phoenix, AZ
Runte-Kihn
present
Phoenix, AZ
Ccb-anticipated Lead Teller
present
  • Assist with staffing and scheduling of the Tellers
  • Meet individual established referral production goals
  • Seek out clients and educates them on alternative delivery channels
  • Maintain responsibility for cash drawer and follows proper balancing procedures
  • Act as a resource to identify and resolve more complex client servicing issues
  • Ensure signage and merchandise are properly displayed
  • Special assignments as requested
Education Education
School Degree
School Degree
Oregon State University
School Degree
Skills Skills
  • Supporting the Branch Manager with all aspects of branch operations, including loss control, compliance and audit standards
  • Process and assist customers with transactions
  • Making customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
  • Operations Specialist who are successful in making referrals may be eligible for monthly incentives
  • Assist with scheduling, as necessary
  • In the absence of the Branch Manager or designated banker, you’ll be given responsibility to communicate branch priorities throughout the day
  • Educate and engage clients on the various technological tools available to them to improve their banking experience
  • Demonstrated ability in providing a great customer experience by engaging customers in conversation and educating customers on the various products and services available to them
  • Assist branch management in achieving branch goals in sales and service levels
  • Assist colleagues and clients with knowledge of branch operations
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3 Lead Teller resume templates

1

Lead Teller Resume Examples & Samples

  • Strong working knowledge of branch operations required
  • Minimum two years experience in retail banking and minimum one year branch Teller experience required; Personal Banker experience is a plus
  • Extensive experience with customer contact and providing excellent customer service is critical
  • Demonstrated proficiency in operations, transaction accuracy, and Teller referrals
  • Strong probing, communication, analytical, problem solving, and decision-making skills to effectively uncover and resolve complex customer and employee issues
  • Demonstrated leadership skills and regularly goes above and beyond to assist others
  • High school degree, GED, or foreign equivalent required
  • Demonstrated ability to perform and coach sales interactions is a plus, but not required
  • Ability to work all branch hours, including Saturday, and some evenings required
2

Lead Teller Resume Examples & Samples

  • Minimum one year retail branch banking experienced required OR two years experience in related retail or logistics environment
  • Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
  • Demonstrated leadership abilities and works well in a team environment
  • Knowledge and interest in connecting customers to available technology
  • Demonstrated ability to make connections, engage and educate customers
  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements
  • Availability to work Branch hours, including weekends and some evenings
  • High school degree, GED or foreign equivalent required
3

Lead Teller Resume Examples & Samples

  • Minimum 6 months customer service experience required
  • Minimum 3 months cash handling experience preferred, unless post-high school degree program is completed or currently being pursued
  • Works well in a team environment
  • Knowledge and interest in computers and ability to connect customers to available technology
  • Ability to work branch hours, including weekends and some evenings. Hours and locations will fluctuate as business needs dictate
4

Lead Teller Resume Examples & Samples

  • Accept and accurately process all financial service transactions
  • Maintain responsibility for cash drawer and follows proper balancing procedures
  • Act as a resource to identify and resolve more complex client servicing issues
  • Meet individual established referral production goals
  • Accountable for daily NSF review/weekly overdraft monitoring
  • Assist with staffing and scheduling of the Tellers
  • Responsible for training and onboarding new Tellers
  • Support sales goals through identification of prospects and referrals to sales experts
  • Seek out clients and educates them on alternative delivery channels
  • Special assignments as requested
  • Ensure signage and merchandise are properly displayed
  • Ensure that the branch facilities (internal and external) are maintained
  • High School Diploma, GED or equivalent business / operational experience
  • A minimum of 1 year Teller experience
  • Strong knowledge of branch operations
  • Demonstrated superior client relationship skills
  • Excellent communication and interpersonal skills
  • Strong detail orientation
5

Lead Teller Resume Examples & Samples

  • Educate and engage clients on the various technological tools available to them to improve their banking experience
  • Demonstrated ability in providing a great customer experience by engaging customers in conversation and educating customers on the various products and services available to them
  • Ability to identify client needs and refer to appropriate branch team members
  • Minimum 6 months of customer service experience
  • High school diploma or GED equivalent
  • Ability to work a flexible schedule; which may include evening and weekends
  • Ability to pay close attention to detail and time management
  • Proven track record of success working well in a team environment
  • Must be flexible on work location based on branch/market staffing needs
6

Ccb-anticipated Lead Teller Resume Examples & Samples

  • Minimum one year retail branch banking experience required OR two years' experience in related retail or logistics environment
  • Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
  • Demonstrated proficiency in operations, transaction accuracy, and Teller referrals
  • Demonstrated leadership abilities and works well in a team environment
  • Knowledge and interest in connecting customers to available technology
  • Demonstrated ability to make connections, engage and educate customers
  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements
  • Availability to work Branch hours, including weekends and some evenings
7

CCB Lead Teller Resume Examples & Samples

  • Minimum one year retail branch banking experienced require OR two years experience in related retail or logistics environment
  • Some College level or military equivalent strongly preferred; High school degree, GED or foreign equivalent required
  • Demonstrated proficiency in operations, transaction accuracy, and Teller referrals
  • Demonstrated leadership abilities and works well in a team environment
  • Knowledge and interest in connecting customers to available technology
  • Demonstrated ability to make connections, engage and educate customers
  • Detail-oriented, organized and ability to multi-task with an ability to follow policies, procedures, and regulatory banking requirements
  • Availability to work Branch hours, including weekends and some evenings
8

Lead Teller Resume Examples & Samples

  • Evaluate, recommend and inform customers of appropriate bank products and services to assist the client in meeting their financial goals in areas such as mortgage, brokerage and commercial areas of the bank
  • Assist new tellers with the transition between training and indepenent job performance
  • Encourage and motivate tellers to achieve and exceed branch goals
  • Perform duties in accordance with all related policies and procedures
9

Lead Teller Resume Examples & Samples

  • Banking Center Business Hours: Monday – Friday: 7:30 A.M. – 6:00 P.M., Saturday: 9:00 A.M. – 1:00 P.M., 40 hrs./wk
  • Must be able to work a flexible schedule within the hours listed above, including rotating Saturdays
  • Experience with meeting sales goals and/or sales referral goals preferred
  • Must frequently lift and/or move up to 25 pounds
  • Salary and job level commensurate with experience
10

Lead Teller Resume Examples & Samples

  • Assist branch management in achieving branch goals in sales and service levels
  • Assist colleagues and clients with knowledge of branch operations
  • Ability to handle various client concerns and problems
  • Must have good communication skills, both verbal and written
  • Working knowledge of computer programs, ie Microsoft Office and other company systems