Security Operator Resume Samples
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Security Operator Resume Samples
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AC
A Collier
Adrian
Collier
795 Jazmin Place
New York
NY
+1 (555) 782 1312
795 Jazmin Place
New York
NY
Phone
p
+1 (555) 782 1312
Experience
Experience
Detroit, MI
Security Console Operator
Detroit, MI
Becker-Ernser
Detroit, MI
Security Console Operator
- Answer questions and assist employees and guests
- Provide security-related service to internal customers
- Build, improve and maintain effective relationships with both employees and vendors
- Be aware of and familiar with the site-specific operations performance manual and post orders
- Handle security issues or emergency situations according to established procedures
- Maintain vigilance during scheduled shift, placing emphasis on ongoing activity and events
- First point of contact for company-wide incident reporting procedures
New York, NY
Security Control Room Operator
New York, NY
Crooks-VonRueden
New York, NY
Security Control Room Operator
- Provide crime prevention and deterrence activities
- Respond to requests from G4S management to provide additional supervision / training to security control room officers
- Customer service; provide assistance to customers, employees, and visitors in a courteous and professional manner
- Provide passenger’s assistance and information
- Provide a positive climate of management that stresses employee relations
- Provide a high quality basic and site specific training program
- Liaison between Control Centre and other parties dealing with request for assistance
present
Los Angeles, CA
Alarm Monitoring & Security Operator
Los Angeles, CA
Anderson-Swaniawski
present
Los Angeles, CA
Alarm Monitoring & Security Operator
present
- Providing a centralized location for management, co-ordination and knowledge base contact, in particular for severe and critical incidents
- Provide performance reporting
- Review reports and ensure correctness and accuracy prior to issue to management or the client
- Utilizing closed circuit television for situational awareness, threat management, and investigative purposes
- High level of competency with advanced computer systems (e.g. hardware, software and networks)
- Briefing senior company managers on emerging world threats and events
- Perform key access control functions, to include updating employee access levels, configuring access levels, and running access control reports
Education
Education
Bachelor’s Degree in Confidentiality
Bachelor’s Degree in Confidentiality
Quinnipiac University
Bachelor’s Degree in Confidentiality
Skills
Skills
- Ability to learn quickly
- Good analytical skills
- Ability to solve complex tasks in a timely manner
- Knowledge of security principles
- Knowledge of main networking protocols of TCP/IP stack
- Experience in information security incident identification and investigation
- Security auditing skills
- Higher education in Computer Sciences or similar areas
12 Security Operator resume templates
Read our complete resume writing guides
1
Security Control Center Operator Resume Examples & Samples
- Ensure contractor's maintenance of training and qualification specifications for assigned officers. Uphold and maintain onsite training objectives of contract officers to ensure the accuracy and priorities in different trainers. Assure assigned officers receive proper and complete training (40 hours minimum). (20%)
- Monitor and audit performance activities of contract officers to ensure the job requirements are being met and departmental operations are current and running properly. Ensure required number of site trained officers have reported for duty and coordinate with contract agency any discrepencies. Brief and assign post to contract officers at the beginning of the shift. (20%)
- Issue identification badges and assign or deactivate access as needed. Responsible for receiving and responding to emails as well as properly maintaining the identification badge database to include taking picture ID's. Maintain non-staff registry notifications and respond appropriately to Human Resources new hires and termination notices. (20%)
- Write incident, accident, theft and shift log reports occuring during the assigned shift to include investigation and follow up actions. Maintain employee and visitor parking records. Retreive information from security database for periodic reports and audits. (20%)
- Answer telephones, monitor camera activity and maintain communication with security personnal via two way radio. Oversee and insure proper function of all security equipment. Operate and utilize Control Center equipment to include CCTV operation and controls and video recording/playback. Make decisions in emergency situations in the absence of management. (20%)
2
Security Console Operator Resume Examples & Samples
- Direct contract security staff to respond to and report alarms and incidents
- Build, improve and maintain effective relationships with both employees and vendors
- Answer all incoming calls and email correspondences with professionalism and respect
- Answer questions and assist employees and guests
- Remain flexible in an ever changing environment and adapt well to different situations
- Handle security issues or emergency situations according to established procedures
- Ability to work in a team-oriented environment with the ability to work with minimal supervision
- Must possess intermediate computer skills on multiple security systems; HIRSH, WAPPAC, Exact Vision, ID Works, D3, Work Speed, Easy Lobby and Key Watcher
- Must have a high school diploma or GED and at least 5 years of verifiable security experience
- Previous contract security, military or law enforcement experience is beneficial
- Neat and professional appearance.Friendly and professional demeanor
- Ability to handle typical and crisis situations efficiently, proactively and in a calm manner
3
Security Operator Resume Examples & Samples
- Review and coordinate resolution of tickets related to information security Monitor security queue in ticketing tool
- On/off boarding activities, NDA signing coordination, access revocations activities
- Tracking distribution of RSA tokens
- User revalidation procedures
- Facilitate security incidents investigation related to user rights
- Perform regular review of accounts usage, passwords changes and firewall rules configuration. Check the compliance status in these areas according to established security requirements
- Review and update User Access Rights management procedures
- Prepare periodical reports on the results of security monitoring and incidents investigation
- Prepare input for risk management activities
- Ability to solve complex tasks in a timely manner
- Security auditing skills
- Experience in information security incident identification and investigation
- Knowledge of main networking protocols of TCP/IP stack
- Knowledge of security principles
4
Security Control Center Operator Resume Examples & Samples
- Coordinate with Executive Protection staff to provide monitoring of U.S. Bancorp Senior Executives. Maintain confidential and sensitive information on executive movement. Coordinate with outside monitoring companies to provide 24 hour monitoring of executive’s homes and families
- Operate a variety of computer systems such as Windows Operating System and other proprietary software packages. Perform system data updates as required, to include input, processing and storage of critical data. Provide and maintain wireless messaging systems for other US Bank personnel including radio communications, cellular communications and digital paging
- Significant impact on the safety, security and protection of U.S. Bancorp personnel, customers and assets may result based on actions taken and decisions made while carrying out the duties and responsibilities of this position. Position will deal with life-safety and other emergency issues using proper judgment
- The ability to work both independently and as a team
- A basic understanding of banking and property management operations
5
Information Security Operator Resume Examples & Samples
- Hands-on performing the security operational activities
- Performing DLP incidents review and monitoring
- Pro-active follow up on potential security risks and incidents
- Configuring and monitoring of security infrastructure
- Vulnerability scanning and reporting
- Security incident / event management systems
- Firewall rule base audit tools
- Anti-virus or anti-malware technologies
- Log analysis software
- Compliance archival solutions
- Basic scripting capabilities are an advantage
- Possess a high level overview of risk-intelligence and security awareness
- Encryption technology
- An understanding of windows security, events, and administration a plus
- Server Virtualization (Citrix)
6
Security Control Room Operator Resume Examples & Samples
- Ensure the protection of the lives and property of both customers and employees
- Create a secure delivery system that is professional, community sensitive, and service orientated with an emphasis in customer/employee friendly nature
- Provide crime prevention and deterrence activities
- Provide passenger’s assistance and information
- Interface and liaison with law enforcement agencies
- Respond to calls for service from transit employees and customers
- Provide a positive climate of management that stresses employee relations
- Provide a high quality basic and site specific training program
7
Security Control Room Operator / Weekends Resume Examples & Samples
- Perform day-to-day operations defined by THD for a 24/7-security control room, such as monitoring all corporate, residential and other facilities
- Supports corporate security and assists executive and investigative teams in analysis of data, logistics support, report preparation and vehicle tracking
- Coordinate activities such as Emergency Response / 911 Calls, Executive Evacuation, Staff Evacuation, Alarm Response; Implement Contingency Plans when required, Event Monitoring
- Serve as first point of contact on emergencies, dispatching and coordinating appropriate internal and external teams
- Actively monitor advanced and technical security systems on a nation-wide scale; monitor national events, weather, news and traffic and communicate to appropriate and affected parties
- Take and respond to executive calls accordingly
- Evaluate situations using independent thought to establish a level of urgency and a prioritization of all issues and situations
- Write accurate and concise reports and notifications of events and situations, using all tools available to analyze situations and reach conclusions
- Primary responsibility to oversee one major control room function, such as Store Emergency Programs, incorporating program updates, best practices and benchmarking and ensuring comprehensive communication to all impacted parties
- 1+ years in a control room environment
- 3+ years in the security industry or related role
- 3+ years working with advanced Windows applications
- 1+ year working with access control systems
- Ability to communicate in order to complete and review required incident reports and perform record keeping activities
- Communication and interpersonal skills to effectively interact with and respond to Home Depot associates and management at all levels, including executive management
- Analytical skills to inspect Home Depot property to ensure the safety of associates, customers and visitors
- Ability to manage and prioritize multiple competing responsibilities and events
8
Security Operator Resume Examples & Samples
- Acts as first point of contact for all emergency and non-emergency situations in assigned locations. Makes determination of services needed and makes appropriate calls via telephone or radio to dispatch needed services
- Monitors, operates and troubleshoots all company-wide access control computers and servers. Monitors security cameras for all assigned areas
- Coordinates all manual security access to secured areas via computerized access software. Performs lockdown services on automated doors and other access points when situations arise. Performs badge and identification verification as needed
- Monitors all emergency phones, including parking lot call boxes, elevators and after hours telephones in all assigned locations
- Acts as central communication point for company-wide security communications
9
Security Access Control Operator Resume Examples & Samples
- Opens and closes the building daily, including scheduled interior and exterior security checks
- Verifies identification passes of IGT staff, visitors, and vendors
- Primary contact for security, fire, and contract vendors associated with facility
- Maintains reports and security procedures
- Answers calls and directs them to appropriate IGT personnel
- Monitors security and fire procedures. Maintains records and reports for each area
- Must be able to work closely with fire and security monitoring companies on a daily basis
10
Security System Operator Resume Examples & Samples
- Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Maintain computer records of all actions in a Daily Activity Report
- Ability to work well under pressure in a fast paced environment
11
Control Room Security Operator Resume Examples & Samples
- Control ingress/egress inside and outside the facility; monitor the movement of inmates and staff, making safety a priority
- Operate secure door/gate access
- Monitor radio transmissions and communicate via inter-facility radio
- Answer telephones
- Must possess a high school diploma
12
Security Dispatch Operator Resume Examples & Samples
- Process calls received on all designated telephone lines
- Accurately record information provided by callers, question them to determine location and nature of the problem and accurately classify as an emergency or non-emergent call once classified also prioritizing them as directed in the standard operating procedures
- Simultaneously perform various tasks while in reception of multiple audio and visual sources (channels, talk groups, monitors, etc.) while maintain a professional voice tone during all communication
- Immediately respond to requests for back up units and dispatch them according to standard protocol
- Maintains accurate daily activity reports as required and document appropriate narrative data for dispatch operating procedures and input into
- Operate TDD and TTY equipment in order to process calls from individuals with disabilities
- Maintain a current and up to date knowledge of Standard Operating Procedures (SOP) as they are a living document and changes could happen frequently
- Refer and process internal complaints or requests for repair or services of agency equipment and systems
- Receive and disseminate additional requests for information and resources
- Disseminate to approved inside and / or outside agencies pertinent information via telephone, radio, computer, or other appropriate communication devices
- Brief on-coming or relief personnel of shift activity and status of already dispatched units according to standard protocols
13
Operations & Security Center Computer Operator Resume Examples & Samples
- Acknowledge, investigate, and report alarms
- Compile data and make recommendations necessary to maintain the system
- Provide system and facility status, and log information in proper formats
- Perform physical security checks of remote facilities and monitor security perimeters as required
- Assist others in collection of data, testing, and evaluation of the security system
- Perform other OSC functions including escorting, visitor control, badging, etc
- May perform other related duties as assigned by supervision
- Must be able to obtain a TS/SCI security clearance
- Must have ability to work on computer workstations
- Must have knowledge of Microsoft Applications
- Must have strong customer service skills
- Must be able to work swing shifts as well as overtime
- Must be able to work in a launch site environment including ability to climb stairs and wear breathing apparatus
- Electronic security monitoring experience
- Experience with security system applications
- Video monitoring/assessment experience
- Experience auditing daily operations
- Visitor control/badging experience
- Physical security/escort experience
- Physical building checks; walking around building day/night
- Emergency management experience
14
Security Operator / Administrator Resume Examples & Samples
- Monitoring and control the ARC operations and equipment
- Communicating with emergency service team
- Establish reports on the activities
- Provide support to internal and external customers through effectively managing and prioritising all control room calls, emails and software systems
- Resourcing shifts at short notice
- Dealing with any issues and incidents occurring on sites
- Inputting data on to relevant excel spreadsheets
- Scheduling and lone worker monitoring
- Compliance checks - Dealing with and replying to payroll queries from the security officers
- Mobilisation of new Contracts
- Continuity for the officers pay, uniform orders, ordering ID cards once a payroll number has been given and booking them onto first aid courses
- New starters – adding to all trackers, uniform order, ID card order. - Actively updating the trackers with new starter information – payroll numbers, SIA Numbers, addresses, change of contract details
- Uniform orders – for new officers, existing officers, updating tracker with the monthly orders and delivery dates requested
- SIA updates – keeping on top of the tracker for SIA so that officers have adequate time to apply for licenses
- First Aid bookings for officers – checking tracker and organising new requalification courses for officers who’s licenses are due to expire, Chasing results for officers who have attended courses
- Vetting – updating the trackers – completing vetting packs, chasing for updates on officers who have completed vetting
- Updating Welfare tracker with Welfare visit information
- PPE ordering for sites - Requesting purchase orders for uniforms/PPE
- Single point of contact for officers admin requirements
- Excellent communication skills, have a good attention to detail, and be able to work independently and as part of a team
15
Security Command Center Operator Resume Examples & Samples
- Provide supervision and leadership to assigned staff, to include 1:1 mentoring/coaching; review daily log reports and provide pass downs as required; assure direct report officers meet company standards pertaining to quality of work performed on an ongoing basis; assure performance of all work related tasks are completed in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI)
- General Human Resources management: participate in selection and placement, conduct performance reviews, conduct discipline/counseling sessions and officer commendation as needed; manage attendance; manage conflict resolution; scheduling as required to maintain non billable overtime to preset standards; manage the orientation, training/development and retention of high caliber staff
- Comply with and facilitate the conduct of the daily routine in the Global Security Operations Center (GSOC)
- Provide recommendation on operations, policy, and technology applications to management
- Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, alarm monitoring and radio systems
- Process and maintain files, logs, reports, and forms
- Facilitate drills with the team to ensure that all Operations understand the general procedures to be followed
- Prepare a variety of reports such as daily briefings, travel briefings, and situational intelligence reports
- Assist in development, implementation and ongoing refinement of Global Security Operations Center (GSOC) policies and procedures
- Manage Global Security Operations Center (GSOC) schedule
- Assume assigned duties and responsibilities of the Global Account Manager when needed
- Perform additional functions, duties and specific tasks and duties of a similar nature and scope as necessary in order to achieve assigned business objectives
- Interface with site management to discuss security/fire services provided, identify problem areas, provide expert recommendations for security solutions and take corrective action
- Bachelor's degree in Criminal Justice, Business Management, or other related major
- Shift Supervisor (Cambridge, MA)
16
Security Control Centre Operator Resume Examples & Samples
- Providing, in accordance with protocol, alarm monitoring via Access Control and/or Automatic Video Display for intrusion, robbery or duress
- Providing access Control with Automatic Video Display with Voice Communications
- Dispatch of personnel and escalation based on event type
- Performs intake, triage and escalation functions for all incidents reported to the centre
- Deals with issues and incidents that are potentially sensitive, confidential or may put persons at risk
- Applies the appropriate professionalism, maturity and tact to manage the incident
- Escalates incidents to the Supervisor immediately when unable to manage the situation at his/her level
- Supports incidents as documented or directed to do so by the Supervisor, or other authorized persons
- Performs active monitoring of various security systems, including video and access control systems
- Advises the Supervisor of urgent matters, life safety incidents, etc., in a timely manner to ensure the appropriate triage is applied and the appropriate steps are taken
- Follows procedures, work instructions and other directions from the Supervisor,
- G4S Management or the client
- Collects information and data, creates and provides reports, maintains effective communications with a wide variety of stakeholders
- Performs data entry in a timely, accurate and inclusive manner
- Adheres to and promotes the client's and G4S policies and procedures at all times
- Liaises with employees, visitors and vendors in a helpful, cordial and pro-active manner
- Participates in departmental meetings as required
- Communicates concerns, process improvement ideas or other opportunities for improvement to the Supervisor
- Minimum two or more of work-related experience, preferably in the Security or protective services industry
- Call Centre/Dispatch Centre/Emergency Response Centre experience required
- Demonstrated experience in critical environments where decision making and actions can impact life-safety and business continuity
- Proven proficiency in Microsoft Office
- Demonstrates ability to work effectively with employee groups and builds partnerships at all levels of the organization
- Strong administrative and multi-tasking skills
- Ability to implement performance management with direct reports
- Demonstrated ability to problem-solve by active listening
- Well-developed analytical, mathematical, interpersonal, listening and communication (verbal and written) skills
- Experience with Network/Telecommunications technology
- Knowledge of CCTV Systems, Access Control Systems, Monitoring alarms, Fire Panels, Environmental Alarms, Biometric Security Systems, Duress Alarms, and additional devices and sensors related to Security
- Use of Microsoft Communicator, Incident Management Software and Office
- SharePoint and InfoPath is an asset
- Relevant University and/or College Diploma required
- Fluently Bilingual in both French and English (Spoken and Written)
- Must have full time availability to work all days of the week and schedules that consist of day shifts and overnight shifts
- Valid Provincial Security Guard License
- Valid First Aid and CPR
- Preference will be given to those who have 1 years of relevant security experience and/or completed an accredited law and justice college program
17
Security Intelligence Ops Center Operator Resume Examples & Samples
- Administrate and maintain process control systems and database used in the Security Control Center
- Dispatch and coordinate with the security officer, response to security events that occur on client property, including medical emergencies, burglar, fire or duress alarms and other issues related to security operations
- Assist in coordinating security service requests for after hours access and temporary Security Officer deployment
- Complete Daily Activity Reports, logging all activities and assignments during assigned shift
- A minimum of two (2) years of security experience
- Experience in the use of the following
- Security Facility Operations Center Operator (San Jose, CA)
18
Emergency & Security Control Operator Resume Examples & Samples
- Positive MP public image enhanced by providing 24 hour central point for customer service relating to security and access and egress to MP facilities
- Coordinates emergency situations, monitors cameras, elevators, parking lot, General Office Building, Lake Superior Place and other remote MP facilities
- Initiates disaster recovery activities and coordinates emergency response by notifying MP personnel and emergency response teams
- Effective communication, interpersonal and computer skills are required to develop and maintain a high level of customer service
- Post high school education/training, related to the security or law enforcement field preferred
- Over 2 years job related work experience with security, law enforcement and/or emergency response protocols and processes
19
Senior Offensive Security Operator Resume Examples & Samples
- Perform Red Team penetration tests against targets
- Cause an impact to significantly shift the state of security
- Contribute to building the best offensive security program
- Research new tactics, attack vectors, and ways to hack all the things
- BS/MS degree, or relevant work experience
- Infrastructure and application level penetration testing experience
- Expert knowledge in computer and network security
- Experience in exploiting web and web services security vulnerabilities
- Able to think like an evil mastermind
- Offensive attack hacker mindset
- Experience with the latest and greatest penetration testing tools
- Experience in software development, Java, PHP, Perl, Python, Ruby, etc..
20
Security Control Room Operator Resume Examples & Samples
- Alarm monitoring and response; sound alarms or call police or fire department in case of fire or presence of unauthorized persons
- Access control; permit authorized persons to enter property and monitors entrances and exits
- Customer service; provide assistance to customers, employees, and visitors in a courteous and professional manner
- Report writing; investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
- Access control; permit authorized persons to enter property and monitor entrances and exits
- Dispatch, communicate and rely information to/from/with medical first responders during emergency calls/events
- Keep shift supervisors informed of learned or known issues related to the site(s) security
- Minimum of one year verifiable and successful security experience as a dispatcher, 911 operator, control room operator or similar field
- Must be able to assess and evaluate situations effectively
- Must be able to research, investigate, and compile information
21
Security Intel Ops Center Operator Resume Examples & Samples
- Operate and monitor computer workstations and emergency systems
- Provide liaison with law enforcement and emergency services as needed
- Receive, evaluate and disseminate incoming information and reports, including information from security personnel, Officers in the field, employees, suppliers and local agencies
- Maintain Key Control
- Maintain security services records and files used in the Security Control Center
- Provide reports as directed and daily reports
- Generate maintenance requests and Field Service Reports as appropriate
- Security Operations Center Operator (Fremont, CA)
22
Security Operator Resume Examples & Samples
- Receives calls regarding spills and releases and coordinates with appropriate Williams personnel to make appropriate immediate notifications to state and federal agencies
- Monitors video surveillance and security alarms for Williams and subsidiary locations (campus, field offices, compressor stations, etc.) to respond to emergencies or dispatch to law enforcement
- Determines response requirements and relative priorities of situations, and dispatch units following established procedures
- Relays information and messages to and from emergency sites, and to law enforcement agencies if necessary, and to all other individuals or groups requiring attention
- Operates radio, telephone, and computer equipment to receive reports of security violations for Williams campus and all field offices. Able to multi-task computer applications and equipment in order to accurate record the details of all calls and messages
- Maintains files of information relating to emergency calls such as personnel rosters, and or emergency call-out files. Runs security reports/logs as requested
- Monitors weather, working closely with Williams specified meteorologists, affecting Williams assets and determine whether emergency responses or procedures if necessary
- Performs other duties as assigned by Supervisor – Security Operations Center
- All duties should be carried out per Environmental, Health and Safety Guidelines
23
Security Response Center Operator Resume Examples & Samples
- Answer phones; operate IP based telephone system
- Operate radio, use multi-channel communications system
- Call logging; data entry into PPM 2000
- Global account support; creating service request
- Headquarters support; call routing
- Operations support, routing of call information to the appropriate units for handling
- Work experience must include one or more of the following
- Security Intel Ops Center Operator (Santa Clara, CA)
24
Security Command Dispatch Operator Resume Examples & Samples
- Monitors and updates security systems to maintain common operating picture of the enterprise
- Responds to Security, Fire, and Safety service requests, incidents and alarms
- Communicates effectively in routine, urgent, and emergency situations
- Supports investigations
- Demonstrates exceptional professional behavior
25
Security Control Room Operator Resume Examples & Samples
- Provide top quality supervision and training support, service and materials to security control room officers
- Use materials in the form of Electronic Programs, Learning Modules, Learning Programs, Workbooks, books, videotapes, audiotapes, CD ROMs, computer-based training modules, on-line training resources to enhance security control room training
- Interface with site training manager for specialized learning such as the American Heart Association to obtain outside endorsements to produce new training materials and programs
- Use of on-line resources via the G4S North America Training Institute and other G4S portal applications as needed to maintain schedules and training entries (as needed)
- Conduct qualitative analysis of training, staffing and overtime reduction needs and report findings to G4S management
- Respond to requests from G4S management to provide additional supervision / training to security control room officers
- Must be able to pass and maintain State licensing to operate motor vehicles
- Must possess one (1) year experience conducting training in a security control room environment
- Must possess one (1) year experience as a prior lead or supervisor in a security control room environment
- Proficient computer skills including Microsoft Office Suite
26
Security Command Center Operator Resume Examples & Samples
- Reporting and notifications; providing interface during critical and non-critical emergency events from report to resolution; in addition providing constant information updates wherever applicable in an effort to ensure situation, events, incidents are resolved in an appropriate manner
- Access control; using closed circuit television to monitor exterior doors, building perimeters and sensitive building areas (data centers, executive areas, market room etc); acknowledge forced open and held open alarms; monitor badge activities; monitor and verify access; provide momentary door unlocks and access to card-reader doors and garage gates
- Customer service; ensure that all forms of communication (email, phone conversation etc) are all done in a courteous and professional manner; serve as an emergency information HUB system for a high profile client
- Life safety and emergency response; ability to guide and assist clients during emergency and non-emergency situational phone calls (trapped elevator)
- Must be proficient with Microsoft Office Applications
- Must be able to identify critical issues quickly and accurately
- Must be able to write informatively, clearly and accurately
- Security Project Manager (Naperville, IL)
27
Emergency & Security Control Operator Resume Examples & Samples
- Monitors and responds to security and emergency situations reported to the Emergency and Security Operations Center (ESOC)
- Expeditious resolution of problems and a safe and secure environment to ALLETE employees, tenants, contractors, venders and the general public ensured by providing accurate information and assistance through the use of telecommunication equipment (telephone, mobile radios, pagers, cellular telephones, etc
- Provides support, direction and guidance to assist with corporate-wide facilities access and egress
- Coordinates emergency response and initiates disaster recovery activities by notifying appropriate personnel and emergency response teams
- Maintain positive public image through effective communication, interpersonal and computer skills and is required to develop and maintain a high level of customer service
- Post high school education/training, related to the security or law enforcement field
28
Security Control Operator Resume Examples & Samples
- Perform monitoring, surveillance and other physical security functions as defined in Standard Operating Guidelines
- Complete required shift logs and reports; compliance and maintenance of site Standard Operating Guidelines, G4S and client policies and procedures
- Maintain G4S standard of image; conduct self in professional, calm and courteous manner at all times
- Must submit to any State-required training or other qualifications for licensing
- Submit to a State licensing test if driving a company-owned or client-provided vehicle
- Security Officer / Security Guard (Kapolei, HI)
29
Central Security Control Flex Operator Resume Examples & Samples
- Assist company employees in all concerns that pertain to safety and security
- Conduct ongoing review of multiple systems and sources to detect potential risks
- Investigate alarms and coordinate response by sending patrol, or alerting Fire services or Police as needed
- Notify and coordinate corporate response by distribution of advisories and other communications
- Compile daily reports and incident reports
- Present complex risk scenarios to corporate managers upon request
30
Flex Security Command Center Operator Resume Examples & Samples
- High School Diploma or equivalent (GED, etc.)
- Ability to pass any State-required training or other qualifications for licensing
- Hospital Security Officer (Milton, MA)
31
Security Desk Operator Resume Examples & Samples
- Monitor CCTV images and carry out diagnostic checks on our security systems and alarms using audio, video and alarm evidence
- Following alarm management protocols and procedures to provide this information to field staff in a clear and concise way, ensuring we respond in the correct way to alarm incidentsEnsure alarms are dealt with in accordance with the strict SLA guidelines
- Deal with enquiries from internal / external customers as necessary and escalate any CCTV customer complaints to the Security Team Leader, Security Manager or Data Protection Team
- Maintain reliable, accurate and correct records of actions taken for the auditable trail (this includes the management, handling and storage of data securely
- Liaise with Security Project Teams to ensure new sites are adopted into our systems successfully
- Monitor access / egress movements to ensure the highest level of onsite security, as well as maintain security into and out of the Control Room
- Liaise with external agencies, such as the Police, to ensure we follow the correct response to any verified security alarms
- Guide field staff and managers on security incidents and breaches to ensure they are acted upon in the right way during an incident (including supporting crime scene management)
- Proactively liaise with field personnel and the SEMD Maintenance Team to review options for minimising ‘false operational' alarms and focusing on security
- Proactively testing our security systems, logging such records and raising any field work. This will include proactive camera ‘walk tours' to review any suspicious activities
- Responding to key ‘incident management' issues including the reservoir hot line, the Heysham nuclear phone line and the red emergency line
- Out of hours, the Team will be responsible for the diversion of the Accident Incident Reporting (AIR) Line for emergency situations
- Dealing with requests from the public and/or the Police & Security Manager for CCTV footage (in line with data protection act legislation and the Information Commissioners Office)
- Reporting any suspicious activity to the relevant authority and following set protocols
- Assist and support any preparations for the emergency evacuation plans of the Control Room
- Complete any required forms including CCTV checklists, required registers (e.g. media) and standard letters
- Respond to any requests for access to United Utilities security images (including completion of the necessary subject access request form)
- Participate in any necessary audits and accreditation reviews of the Security Desk
- Monitor the company telematics system and escalate any issues accordingly
- Monitor the company lone worker system and escalate any issues accordingly
- A flexible and adaptable approach to working
- Excellent team working skills, able to work alone but also as part of a wider Team
- Experience of working in a busy environment capable of dealing with stressful situations
- Able to interpret and analyse technical data and communicate this clearly and concisely
- Strong organisational capability, coupled with excellent communication skills
- Understanding of ‘Data Protection Act' policies and statutory compliance
- Able to maintain confidentiality
- Excellent and polite telephone manner
- Excellent security awareness
- Experience of service or customer care skills
- Experience of working in security
- Experience of the water industry
- Previous experience in working shifts
- An understanding of security systems and / or security measures
- Experience of GuardAll and Datalog systems
- Experience of telemetry systems
- SIA CCTV License and Training Certificate
- NVQ in Security
- Training and or knowledge of the Data Protection Act
- Training and or knowledge of security camera operations
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Security Console Operator Resume Examples & Samples
- Maintain and monitor telephones and operate radios and computer equipment in the security control center
- Responsible for access control to the complex
- Interact routinely with employees, executives and contractors
- Initiate and direct the appropriate response to security and facility-related problems
- First point of contact for company-wide incident reporting procedures
- Answer multiple phone lines promptly, politely, and professionally
- Maintain vigilance during scheduled shift, placing emphasis on ongoing activity and events
- Accurately record information and details of events reported to security
- Radio dispatch of on-site security, emergency response and maintenance personnel
- Control, monitor, and document access to the complex by employees, contractors, and guests
- Provide security-related service to internal customers
- Monitor and respond to various security alarm and access control systems
- Direct emergency and non-emergency response to site-related situations
- Act as the initial point of contact for the reporting of incidents involving company personnel/assets worldwide, and make notification to the appropriate response personnel
- Maintain computer-generated reports and informational databases
- Handle confidential and sensitive information
- Work rotating shifts, overtime as needed or flexible work hours as needed
- The open shift that we are currently recruiting for is
- 1+ years experience in a security or crisis management related role
- Proficient with Microsoft Word and Excel
- Ability to work shifts other than your assigned shift including weekends and holidays as business needs dictate
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Security Cctv Operator Resume Examples & Samples
- Maintain the security and safety of the hotel, Guests, and Team Members and their property by providing constant vigilance in and around the hotel premises through CCTV records
- Ensure all fire panel is monitored constantly
- Excellent personal presentation
- Basic knowledge of computers to operate the CCTV equipment
- Good hand writing and communication skills
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Control Center Security Operator Resume Examples & Samples
- Assist in coordinating security service requests for afterhours access and temporary Security Officer deployment
- Provide client ID badge services including operation of ID badge creation systems and administrations of associated database and programs
- Coordinate security projects and special assignments as assigned by client security
- Provide written and electronic pass down information and updates for incoming shift
- Initiate incident reports and "Be on the Lookouts" (BOLOs) as necessary
- If previously employed, must possess meaningful and verifiable work history
- Lobby Security Officer
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Central Security Control Operator Resume Examples & Samples
- Monitor travel safety and security of company employees
- Works with corporate security teams and Law Enforcement agencies worldwide to respond to threats against the company
- Conduct in-depth risk analysis for locations or events
- Must posses one or more of the following
- Minimum of one (1) year verifiable call center or alarm center experience
- Security Facility Ops Center Operator
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Security Ops Center Operator Resume Examples & Samples
- The Security Operations (SOC)Operator Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality
- The (SOC) Operator will be responsible for monitoring the safety and security of corporation’s employees, facilities and property
- Manage communications for emergency and non-emergency calls-for-service, to include handling radio dispatch, phone and email workstations
- Reports safety and/or fire hazards or security violations
- Monitor the security access control system
- Participates in investigations; maintains records and prepares incident reports and other documents pertinent to security activities
- Utilize and execute checklist, protocols and phone listings to effectively manage incidents and make applicable notifications
- Secures patients valuables or lost and found articles; maintains logs of items received
- Ensure the Security Supervisor is apprised of all significant and unusual events, and documentation is maintained
- Assists with care and maintenance of department equipment and supplies
- Maintains department records, reports, and files as required
- Enhances professional growth and development through participation in education programs, reviewing current literature, attending inservice meetings, and workshops
- Monitor Closed Circuit Television (CCTV) on the main campus and off campus facilities, review video as necessary
- Monitor email inboxes and all communications devices; prioritize and process incoming information according to procedure
- Act on all customer services related calls and either resolves them personally or refers issues to appropriate individuals
- Investigate alarms responding by sending patrol police as needed
- Able to operate in stressful situations while managing escalated calls
- Performs data entry and extraction, on an on-going basis, with Security Access Control System
- Operates Photo ID/Access Card System. (Software, Camera, Printer, and peripherals.)
- Processes necessary documents and other instruments used to authenticate requested resources
- Operates other software systems used to authenticate applications for certain restricted resources
- Controls, issues and retrieves security devices, equipment, keys and other materials to designated Security and Hospital personnel
- Maintains equipment and supplies related to production of Photo ID/Access Cards
- High School or equivalent required, Associates preferred
- One year prior hospital security experience (Experience may substitute for minimum education requirements)
- Personal computer experience preferred
- AB5O8/management of aggressive behavior required
- Current CA Driver’s license; Guard Registration card; pepper spray permit; CPR within three months of hire required
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Logistics Security Operator Resume Examples & Samples
- Must exude and promote Expeditors culture
- Monitor shipments to ensure compliance with security protocols
- Foster and be willing to participate in a team environment
- Problem solver focused on continuous improvement of protocols and processes
- Conduct route and vulnerability assessments
- Support branch operational personnel
- Promote and train on greater security awareness within Expeditors culture
- Write reports and conduct analysis of security processes used to mitigate risk
- Entry-level experience in a logistics or security role
- Show an aptitude for studying logistics (Air, Ocean, Trucking, Distribution, Risk Management)
- Exceptional communication and customer service skills
- Aptitude for resolute questioning to find the root cause when given incomplete information
- Understanding of insurance and risk control methodologies a plus
38
Security Control Room Operator Resume Examples & Samples
- Answer and respond to incoming requests for assistance
- Monitor progress of response to incoming requests for assistance
- Liaison between Control Centre and other parties dealing with request for assistance
- Support other parties dealing with request for assistance
- Maintain comprehensive records of all activities and communications carried out in response to each incoming request for assistance
- Produce reports of activities and communications as required
- Accurately follow procedures and processes
- Maintain Quality management systems, supporting and updating operational data and other office duties as required
- SIA Licence Mandatory
- CCTV Licence desirable
- Previous Experience in a similar environment would be advantageous
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Security Response Operator Resume Examples & Samples
- Determining the nature of a situation based on client conversation and administering proper predetermined protocol
- Establishing policies by entering client information
- Informing clients by explaining procedures, answering questions and providing information
- Maintaining communication equipment by reporting problems
- Maintaining and improving quality results by adhering to standards and guidelines, in addition to recommending improved procedures
- Updating knowledge and skills by studying new product descriptions and participating in educational opportunities
- Accomplishing organization’s mission by completing related results as needed
- Also involved in taking security related calls
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Boiler Operator / Security Resume Examples & Samples
- Responsible for following Job Safety Analysis guidelines to ensure safe operations
- Read and understand pressure gauges and level indicating devices
- Operate yard equipment such as tractors, forklifts and trucks
- Troubleshoot mechanical and electrical problems
- Observe and maintain water level in boilers
- Monitor fuel levels in the silos
- Record all hourly readings
- Monitor chemical levels in the boilers, DA Tank and kilns
- Monitor ash hoppers and dump as needed
- Do opacity readings
- Check gauges on air system
- Keep salt in water softener
- Monitor grounds for fire
- Monitor truck bin and record loads. Fill trucks with dust from truck bin
- Maintain boiler room, keep clean and complete all PM’s assigned
- Perform other assigned tasks as needed
- At least 1 year of consistent employment (same employer) within the last 3 years with positive work history
- Relevant work history
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Alarm Monitoring & Security Operator Resume Examples & Samples
- Manage the GSOC shift roster ensuring all shifts are manned and appropriate coverage is in place at all times
- Prepare training materials and conduct coaching and training on alarm monitoring, response and escalation
- Pro-actively seek and embrace new technology and training as appropriate
- Provide performance reporting
- Manage the shift rosters and rotation of staff
- Mange staff leave and absenteeism
- Management of team and individuals KPI's and GSOC service levels
- Manage team work health and safety obligations to meet the required standards of both company and client policy
- Review reports and ensure correctness and accuracy prior to issue to management or the client
- Collecting, analyzing, and sharing intelligence to support corporate investigations
- Utilizing closed circuit television for situational awareness, threat management, and investigative purposes
- Following procedures accordingly as it relates to best practices, directives, and standard operating procedures
- Providing a centralized location for management, co-ordination and knowledge base contact, in particular for severe and critical incidents
- Briefing senior company managers on emerging world threats and events
- Leverage technology, reporting, and investigative skills to respond to requests, initiate, and resolve cases
- Must possess a high school diploma or equivalent Minimum of one (1) year leadership experience in a similar role
- Minimum three (3) years professional security experience
- Prior experience working in an alarm, security, safety, or emergency operations centre desirable
- Demonstrated knowledge with Microsoft office applications and office management technology including mobile devices, PDA's, outlook and internet applications
- High level of competency with advanced computer systems (e.g. hardware, software and networks)
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Security Operation Center Operator Resume Examples & Samples
- Collating information and issuing communications to key stakeholders throughout the incident life-cycle
- Providing a centralised location for co-ordination and knowledge base contact, in particular for severe and critical incidents
- Coordinating the change management process for all work in the critical environment
- Providing progress reporting, logging of requests, ongoing follow up and close out
- Maintaining database of critical environments; including floor plan information, device documentation
- Regularly maintaining the global vendor data base, escalation and callout lists
- Minimum three (3) years engineering qualification or mechanical/electrical trade qualification
- Ability to prioritise workload based on urgency
- Ability to communicate effectively with people at all levels and functions within the organisation
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Control Center Security Operator Resume Examples & Samples
- Monitor alarms and respond; sound alarms or call police or fire department in case of fire or presence of unauthorized persons
- Perform access control; permit authorized persons to enter property and monitor entrances and exits
- Provide excellent ustomer service and assist customers, employees, and visitors in a courteous and professional manner
- Write reports; investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post orders
- Must have meaningful and verifiable work history
- One year of verifiable call center or alarm center experience is preferred
- Must be able to operate radio or telephone equipment and/or console monitors
- IDS Administrator
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Information Security Operator Resume Examples & Samples
- Hunt for and identify threat actor groups and their techniques, tools and processes
- Lead "hunt missions" using threat intelligence, analysis of anomalous log data and results of brainstorming sessions to detect and eradicate threat actors on the MSCI network
- Provide expert analytic investigative support of large scale and complex security incidents
- Continuously improve processes for use across multiple detection sets for more efficient security operations
- A passion for research, and uncovering the unknown about cyber security threats and threat actors
- Perform & direct analysis of security event for further enhancement of alert catalog
- Additional responsibilities will include
- Relevant Technical Security Certifications (GIAC, EC-Council, Offensive Security, etc.)
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Security Control Room Operator Resume Examples & Samples
- Utilize a variety of computer programs and badge making machines
- Interact with the customer on the phone while using the computer
- Investigate and prepare reports on incidents, and suspicious activities; maintain written logs as required by the post
- Handle incoming calls and gather information accurately
- Must possess a minimum of 1 year of security experience
- Security Systems Specialist
