SAP Intern Resume Samples

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JB
J Buckridge
Jada
Buckridge
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+1 (555) 235 5167
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Experience Experience
Dallas, TX
Student Marketing Intern SAP Portugal
Dallas, TX
Boehm, Metz and Kunze
Dallas, TX
Student Marketing Intern SAP Portugal
  • Assist in the creation of e-mail campaigns, support on events and marketing activities in general
  • Coordination with partners for events (co-marketing and SAP led events)
  • Coordination with Sales department and tele-agents in the implementation of the marketing campaigns
  • Teamwork & Collaboration
  • Provide support to social media efforts
  • Create leads from campaigns & events, enter contact information into contact management systems (CRM updates)
  • Profiling and clipping for small and medium size companies using web search tools, newsletter and portals, with the purpose to identify new customers and business opportunities
Los Angeles, CA
SAP Program Intern
Los Angeles, CA
Thompson Inc
Los Angeles, CA
SAP Program Intern
  • Provide administrative support and coordinate logistics for project team leads and Project Management office
  • Update and maintain SAP training content in company learning management system
  • Assist with onboarding of temporary resources
  • Track project plans, including but not limited to project scope, objectives, schedules, risk/issue management, change control and resources
  • Create reports, tracking tools and presentations to support project owners and leadership team
  • Support the SAP Program Manager with ad hoc analysis
  • Maintain open communication with Program Manager, project team leads, IT leaders, and team members
present
Los Angeles, CA
SAP Business Applications Intern
Los Angeles, CA
Stamm-Graham
present
Los Angeles, CA
SAP Business Applications Intern
present
  • Key Performance Indicator improvement solution definition and roll-out
  • Key Performance Indicator data analysis
  • Support ticket management
  • Daily support administrations for SAP Sales and Distribution module
  • Master data harmonization
  • Cut-over planning support for SPIRIT go-live
  • Project task tracking
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Cornell University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to work independently
  • Excellent written and verbal communication and facilitation skills in German language
  • Enthusiasm and professionalism
  • Knowledge in coaching, psychology, neuroscience
  • Ability to handle multiple projects in a fast-paced environment
  • Ability to embrace and drive innovative ways of learning and influencing others to do the same
  • First experience in teaching mindfulness and body awareness
  • Microsoft Office skills
  • Personal background in practicing mindfulness: Regular meditation practice and experience in domestic retreats (5+days)
  • Experience with producing graphical representations of data
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15 SAP Intern resume templates

1

Intern, SAP Digital Resume Examples & Samples

  • Run a self-directed project end-to-end, scope and topic within the domains of SAP Digital (topic to be selected jointly with the team)
  • Create briefing documents & follow-ups on customer meetings, trends in technology, and internal projects based on self-researched information
  • Support the Office of the Chief Digital Officer in day-to-day operations, e.g. update and moderate internal collaboration platforms
  • Support the Digital Leadership Team in content creation, curation and review (e.g. documents, presentations)
  • Knowledge Management, e.g. make sure work is accessible in the collective memory of the team
  • Support with planning and execution of events
  • Design of merchandise, imagery and graphics
  • Generate new ideas for SAP Digital
  • At least 5th semester of Bachelors in Entrepreneurship, Computer Science, Business Administration, Marketing, Communications
  • Excellent Microsoft application (PowerPoint, Word, Excel) skills
  • Basic HTML knowledge
  • New, disruptive ideas are your first nature – and paired with…
  • “Get-it-done” attitude, detail-oriented and highly organized to multitask
  • Goal-focused, team player with the ability to work in a cross-functional environment that always changes
  • Duration: 3-6 months, longer preferred
  • Preferred: Interest in start-ups, entrepreneurship
2

Intern, SAP Start Up Focus Resume Examples & Samples

  • The SAP Startup Focus graduate intern will work across the Startup Focus team, interacting with individual startup companies, organizations and alliance partners in the program, along with internal SAP teams. The selected candidate will be responsible for a variety of topics; some of the representative duties will include the following
  • Collect, review and analyze essential data to enable smooth and seamless transition for a startup moving through the various stages of the SAP Startup Focus program
  • Formally document and report to ensure successful completion of every project
  • Provide periodic input on work stream status and operational/logistical issues
  • Write blogs, actively engage on social media and create Brand-consistent content to drive through various social media channels
  • Drive community and marketing efforts to engage successful startups via traditional marketing channels and at major SAP/non-SAP events
  • Work with startups to write, edit, and maintain collateral, including newsletters and web content
  • Assist with sponsorship fulfillment and management
  • We are looking for passionate and energetic agents of change; people who are highly collaborative and who would embrace the opportunity to take a new perspective in order to solve familiar issues. Ideal candidates will possess great attention to detail, good business acumen and willingness to work hard
  • Proven ability to learn on the job and work independently
  • Some technical skills would be preferred including the ability to create & edit html pages, comfort with JavaScript and working knowledge of Adobe Photoshop
  • Competence in working with / professionally using Social Media
  • Diplomacy and communication, especially listening, are critical success factors
  • Comfort with navigating and working within a complex and geographically dispersed matrix organization
3

Intern, SAP Analytics Developer Resume Examples & Samples

  • As a member of the SAP Analytics Developer Community team, you will support and own a number of different activities
  • Develop: Develop Visualization Extensions for solutions like SAP Lumira and SAP Design, and support other developers
  • Online Presence: Maintain a public profile on SAP community pages by updating existing assets, writing new blogs and supporting developers and users
  • Quality Assurance: Ensure the quality of published and to-be-published extensions
  • Process: Manage the open sourcing process by being the link between developers, legal, IP and other such organizations within SAP
  • Feedback: Provide feedback to SAP development teams based on your hands-on experience
  • Deep knowledge in JavaScript, Data Driven Documents (D3.js)
  • Knowledge in jQuery, HTML and CSS
  • Talent and patience to embrace and manage corporate processes as a service to developers
  • Confidence and ‘presence’ to host online and onsite events with an audience of 100 and more
  • Excellent problem solving and implementation skills
  • Developed visual components or applications using: D3.js, CSS and HTML
  • Created impactful online presence (web pages, wiki pages): look & feel, structured, to-the-point writing & layout
  • Took initiative to bring a great project to an even better level
4

Intern, SAP Digital Marketing Resume Examples & Samples

  • Write original content for the SAP Store and adapt content from other sources
  • Drive creation of product videos and other video assets
  • Support the creation of content for SAP Digital events, customer communications, and product collateral
  • Contribute to the formulation of SAP Digital content and content production strategy
  • Create and maintain a content production schedule
  • Current enrolled undergraduate student, who has completed at least two years of study
  • Students majoring in marketing, communications, business administration or entrepreneurship are preferred
  • Strong writer with the ability to write clear, concise copy
  • Able to adapt your writing style to fit varying content assignments
  • Familiar with current trends in e-commerce, content marketing and social media
  • Self-directed and highly organized, with the ability to manage multiple projects in parallel
  • Interested in working in an open-minded and creative atmosphere, based on transparency, constructive feedback, mutual respect, and integrity
5

Intern, SAP Global Mindfulness Practice Resume Examples & Samples

  • Support development of programs and program content with focus on mindfulness and emotional intelligence
  • Support program coordination and executing of programs including pre and post program communication
  • Support designing and analysis of studies analyze business impact of the programs
  • Analysis and interpretation of the collected data
  • Develop plans to enable and communicate programs to attendees and channels
  • Review, edit and write blog posts, manage social promotion activities on SAP internal
  • Student at a university or university of applied sciences
  • Preferred field(s) of study: Sociology, Psychology, Anthropology, or Business Administration
  • Experienced mindfulness meditation practitioner preferred
  • Passionate about culture development
  • Power point skills and experience with producing graphical representations of data would be beneficial
  • Language skills: Fluent in English. German would be a plus, but not required
  • Excellent verbal and written communication skills in English are required
  • First practical experiences with topics related to development of organizational culture or
  • Previous Internship experience is an asset
6

SAP Business Operations Intern Estagiário Resume Examples & Samples

  • Studying Economics, Business Administration, Engineering, Technology or related courses. Graduation between dec/18 and dec/20
  • Fluent in English / Spanish is a plus
  • Knowledge in MS-Office (main focus on Excel and Power Point)
7

SAP Master Data Intern Resume Examples & Samples

  • Provide quality service to Bunge’s internal customers in all assigned tasks, while upholding Bunge’s Master Data Standards
  • Provide support and aid in troubleshooting for users of the Master Data Governance (MDG) tool
  • Assist with tasks related to projects, including system implementations and conversions
  • Create and maintain master data for commodity materials to be utilized in GTM by OPD, Grain, and Milling
  • Maintain the quality of data, consistent classification and identification of data, and data-reconciliation issues
  • Perform mass changes for Master data for projects, reorganizations, acquisitions, and divestitures
  • Maintain documentation for processes within the BNA Master Data Group
  • Assist with maintenance of GTM master data such as document output, check off and tonnage fee tables, discount tables, storage and DP charge tables
  • Work closely with GTM Business Support Group to assist with user issues
  • Identify and leverage opportunities to continually improve the quality of data management systems, processes and standards
  • Technical Skills; Able to learn systems quickly, with excellent skills in Excel and data organization
  • Communication & Relationship Management; Strong interpersonal, communication and presentation skills to effectively interact with all stakeholders across functions within BNA. Willingness to listen to users’ issues and help them find a way to resolve their problem
  • Business Acumen; Ability to understand our master data policies and procedures, the Master Data Team’s role in the organization, and how to navigate within related areas of the organization
  • Continuous Improvement; Always looks for ways to improve the master data process and quality of the data for BNA
8

Engineering Intern for SAP Integration Resume Examples & Samples

  • Work with Engineering and cross functional teams to support on SAP migration of Variable Configurations, BOMs, drawings and engineering documents
  • Technical review of electromechanical assembly drawings, BOMs, documentation to ensure compatibility of product and structure in line with the established ISO compliant requirements prior to migration
  • Support in the design review, harmonization and simplification of Variable configurations, BOMs and engineering drawings
  • Generation of AutoCAD and Solidworks drawings of electromechanical assemblies
  • Generation of Bills of Material to match the CAD drawings
  • Interface with suppliers, vendors and internal cross functional teams as necessary, to ensure smooth order execution
  • Maintain and update migration plans and design reports based on project progress to ensure timelines are achieved
  • The successful candidate will be measured on their ability to deliver drawings and BOMS on time and according to specification and ensure projects are reviewed on-time and within budget
  • Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Systems Engineering, Physics, Instrumentation or related field or equivalent knowledge and experience
  • Ideally some years of technical experience in a related industry, Oil & Gas Industry experience preferred
  • Ability to work in cross functional team environment
  • Ability to work on own initiative
  • Strong computer skills (MS Office Applications, AutoCAD, Solidworks)
  • Solidworks (2011 or higher) is essential
  • AutoCAD (version 2009 or higher) is essential
  • Strong background in interpretation of Engineering drawings/specifications, and manufacturing process planning/evaluation
  • Experience using Oracle or SAP Data Management software systems
  • Oil & Gas Industry experience preferred
  • Autodesk Inventor
9

Intern, SAP Analytics Product Management Resume Examples & Samples

  • Organization and hosting of local and virtual events like meetup.com, webinars, workshops
  • Maintenance of internal and external collaboration and communication channels (e.g., online presence), on which we publish our team’s enablement activities
  • Support Enablement Programs with back-office tasks such as: keeping track of team activities, data collection/cleansing and reporting
  • Analyze and benchmark existing enablement activities
  • To succeed in this job, you need to be a strong communicator, take initiative and be organized
  • Drive to constantly optimize the reach and impact of our activities
  • Excellent communication and networking skills to gain support of various stakeholders and to effectively engage with our external and internal ecosystem through various channels
  • Systematic and process-oriented thinking, with the ability to work independently and effectively
  • Excellent writing and layout skills to create capturing, easy to consume and impactful online presence
  • Basic HTML skills: to format simple web pages (text, no graphics)
  • Microsoft Office, in particular Excel, to keep track of various activities
  • Ability to learn the use of new software, for example SAP Lumira, to showcase the use of our own solutions
  • Ability to quickly gain a basic, fundamental understanding of Enterprise Software, so that the work is done in the right context
  • You have in the past created impactful online presence (web pages, wiki pages): look & feel, structured, to-the-point writing & layout took initiative to bring a great project to an even better level
  • Managed local events
  • Demonstrated ability to work in a global team
10

SAP Anywhere Development Intern Resume Examples & Samples

  • Troubleshooting for product issues and related coding/development work
  • Cooperate with quality team on product testing
  • Good at JAVA, JavaScript, HTML5
  • Commit to work 4+ days a week
  • Develop Unit Test cases and UI automation
  • Minimum commitment of a 6 months internship commitment
  • Master at least one kind of Object Oriented programming language
  • Fast Learner and has passion on technology
  • Open, very proactive
  • Serious working attitude with strong self-motivation
  • Excellent in English communication skills (written and verbal)
11

SAP Graduate Intern Resume Examples & Samples

  • Providing the user community with SAP configuration and technical business process application support for SAP FIORI and Finance and controlling
  • Assisting an SAP team of business, technical and external consulting resources to streamline key business processes thru the implementation and support of the SAP ERP system, focusing in deployment of FIORI Application to OTC, P2P and R2R
  • Create training Materials
  • Provide end user training workshops as FIORI and PR/PO gets deployed
  • Makes decisions and implements solutions from various alternatives under time pressure with enough understanding of impact and identifies risk associated with the issue and solution
  • Create and execute functional unit tests, regression tests and system integration tests
  • Preparation of functional specifications for conversions and enhancements
  • Demonstrate a high level of communication skills, verbal and written
  • Bachelors degree and/or Masters in Finance, Accounting or Information Technology
  • 1-3 years of experience in business process consulting, problem definition, architecture, design, development, configuration, solutions evaluation, validation and deployment
  • At least 1-2 full lifecycle SAP FICO implementations with hands on experience with process design and configuration and project management
12

SAP CoE Intern Resume Examples & Samples

  • Under moderate supervision, collects, analyzes, and interprets data used in program development to meet the defined user requirements
  • Updates and creates Technical and User documentation
  • Updates and creates Development, Process and Support Documentation
  • Support various project phases as appropriate
  • Integration Support and Data Mapping
13

SAP Data Analyst Intern Resume Examples & Samples

  • Currently enrolled in an accredited college or university as a freshman, sophomore, or junior
  • Ability to communicate effectively, both oral and written
  • Currently enrolled in a computer or business-related undergraduate degree program with the desire for a career in Information Technology
  • Working knowledge of SQL
14

Student Marketing Intern SAP Portugal Resume Examples & Samples

  • Assist in the creation of e-mail campaigns, support on events and marketing activities in general
  • Create leads from campaigns & events, enter contact information into contact management systems (CRM updates)
  • Provide support to social media efforts
  • Profiling and clipping for small and medium size companies using web search tools, newsletter and portals, with the purpose to identify new customers and business opportunities
  • Coordination with Sales department and tele-agents in the implementation of the marketing campaigns
  • Coordination with partners for events (co-marketing and SAP led events)
  • Research content marketing to enable demand generation campaigns
  • Help drive successful demand generation programs
  • Bachelor's degree in Marketing or related fields
  • Native Portuguese
  • Office Program
  • Attention to details and well organized
  • Resourceful & proactive personality
  • Full time availability
15

SAP NS Sales Enablement Intern Resume Examples & Samples

  • Performing searches and producing reports on Sales Enablement material within SML
  • As SML Admin attending “Ask the Expert Sessions” and advise of any changes or challenges in SML which impact organization
  • Reserving and scheduling conference rooms for Sales Enablement sessions and training
  • Searching for materials (Sales Enablement, training, etc.) within various SAP sites and capturing source as a reference
  • Following up with contacts for information needed (emails, tele calls)
  • Maintaining reports on our progress and accomplishments
  • Assist in coordination of Sales Enablement contacts and Training Leads
  • Reviewing deliverables produced (spelling, anything that pops out)
  • Coordinate onboarding sessions for new CD sales hires including managing logistics, agendas, calendars, speakers and rooms for Onboarding activities
  • Maintain Sales Enablement Quick Guide
  • Import all sales enablement videos, e-learnings, webinars into Brain Shark
  • Provide Monthly Reporting via Brain Shark
  • Communicate regular progress/ status to Head of Sales Training and Enablement
  • Assist with coordinating sales enablement webinars (agendas, calendars, speakers and room)
  • Assist with coordinating the logistics for internal sales enablement videos
  • Skills on Digital Media tools
  • Strong Analytical and Project-Management Skills
16

SAP NS Marketing Intern Resume Examples & Samples

  • Comfortable making phone calls to contacts of various levels inviting them to events
  • Exceptional, professional communication skills, both verbal and written
  • Must be highly organized with strong attention to detail
  • Able to “think outside the box” and bring new ideas to the table
  • Interest in technology and/or the national security space
17

SAP NS Finance Intern Resume Examples & Samples

  • Finance or Accounting major working towards a college degree or a recent college graduate
  • Must have advanced Excel skills to include knowledge of advanced macros, VLOOKUPS, and pivot tables
  • IT background is helpful
  • Clearance: U.S. Citizenship
18

SAP Intern Resume Examples & Samples

  • Work under the direction of the BorgWarner’s SAP Core Team
  • Assist with testing and roll out of Revenue Recognition solution
  • Organization and update of SAP documentation on ICE
  • Assist with review of documentation and configuration for FICO organizational structure and configuration for Ithaca rollout
  • Complete various activities in support of the global roll-out of the SAP Enterprise Template
  • Assist with production support
  • Review and prioritize help desk tickets
  • Assist with resolving support items
  • Document resolution of support items
  • Assist in development, testing, and rollout of new functionality to include user and test documentation
  • Documentation for Service Catalog
  • Enhance ITIL documentation
19

iXp Intern, SAP Jam UX Resume Examples & Samples

  • Applied knowledge of UX design principles: task analysis, heuristics, wireframing, user flows, information architecture, interaction design and design related artifacts across solutions for mobile and web projects
  • Work with UX related tools, primarily Sketch and Illustrator
  • Participation on multiple projects in an agile and fast-paced environment
  • Excellent communication, organization, and time management skills
  • Understanding of current Internet technologies, accessibility, browsers, tablet design and mobile app/responsive interface design
  • At least in 3rd year of a relevant degree in Interactive Arts, Digital Media, HCI, User Experience Design, Interaction Design, Graphic Design or similar
  • Familiarity with the principles of Lean UX and a willingness to work in a collaborative team directly with developers for the implementation of your designs
  • Can be available for 8-month full time internship starting May 2017
20

SAP Solution Manager Intern Resume Examples & Samples

  • Prepares and delivers insights and recommendations based on analyses
  • Produces findings and draws conclusions from analyses. Makes oral and written recommendations to management
  • Executes tasks directly related to functional projects and/or process improvements
  • Communicates issues and roadblocks related to areas of responsibility
  • May assist in research or special projects in a variety of areas in order to fulfill business initiatives and meet business objectives
  • Must pass pre-employment tests if applicable
  • Typically requires BS/BA in a related discipline. Certification may be required in some areas. Generally 0-2 years of experience in a related field OR MS/MA and generally 0-1 year of experience in a related field
  • Pursuing a degree in Science, Technology, Engineering, or Math (STEM), preferably in the fields of computer science or engineering
  • Possesses an understanding of basic Information Technology (IT) concepts and operations
  • Demonstrated superior academic performance and strong analytical skills
  • Solid track record of results-oriented leadership
  • Ability to facilitate meetings of internal resources and/or third parties/vendors
  • Project coordination with the ability to be proactive and identify creative, effective technical solutions
  • Demonstrated PC skills and ability to work within Microsoft Office Programs
  • Experience with SAP Solution Manager 7.2 is a plus
  • Experience with Solution Manager 7.1 or 7.2 configuration is a plus
  • Some SAP Basis experience is a plus
  • ABAP programming is a plus
21

SAP Program Intern Resume Examples & Samples

  • Participate as active member of SAP project team; attend bi-weekly team pulse meetings
  • Record and track action items from project team meetings
  • Track project plans, including but not limited to project scope, objectives, schedules, risk/issue management, change control and resources
  • Organize, update and maintain SharePoint team site
  • Update and maintain SAP Resource Center on company intranet
  • Update and maintain SAP training content in company learning management system
  • Create reports, tracking tools and presentations to support project owners and leadership team
  • Support the SAP Program Manager with ad hoc analysis
  • Coordinate logistics for global SAP training
  • Assist with onboarding of temporary resources
  • Provide administrative support and coordinate logistics for project team leads and Project Management office
  • Maintain open communication with Program Manager, project team leads, IT leaders, and team members
  • May require some travel to support the project and the team
  • Other duties as required by Program Manager
  • Bachelor’s Degree in process
  • Proficient in Microsoft Word, PowerPoint, Project and Outlook
  • Advanced knowledge of Microsoft Excel, including VLOOKUP and pivot tables
  • Strong analytical, organizational, and effective communication skills required
  • Project management background desired
22

SAP Business Applications Intern Resume Examples & Samples

  • Project activities
  • Key Performance Indicator data analysis
  • Daily support administrations for SAP Sales and Distribution module
  • Master data harmonization
  • Project task tracking
  • Key Performance Indicator improvement solution definition and roll-out
  • Support ticket management
  • Cut-over planning support for SPIRIT go-live
  • Ability to maintain a sense of responsibility for a task or project until completion
  • Ability to analyze, evaluate, and reach conclusions
  • Drive and commitment to results
  • Adapts to changes in work priorities, effectively structures activities to manage priorities
  • Ability to communicate at all levels clearly and knowledgeably with confidence when under pressure
  • Ability to work effectively with others at all levels and functions
  • Ability to act with appropriate level of professionalism, ethics, and integrity
  • Ability to work in teams
23

Intern, SAP Screen Personas Resume Examples & Samples

  • Programming languages, web technologies
  • C++, JavaScript, HTML5, CSS, SAPUI5, PHP, jQuery
  • Software Engineering tools: Subversion, Perforce, JIRA, WIKI, Jenkins, SonarQube
  • Test automation frameworks: Selenium, PHPUnit
24

iXp Intern, SAP Jam UX Resume Examples & Samples

  • Apply knowledge of UX design principles such as task analysis, heuristics, wireframing, user flows, information architecture, interaction design and design related artifacts that communicate solutions for mobile and web projects
  • Work with UX related tools such as Sketch, Zeplin, Illustrator or Photoshop
  • Understanding of current Internet technologies, accessibility, browsers, HTML5, tablet design and mobile app/responsive interface design
  • At least in 3rd year of college of a relevant degree in HCI, User Experience Design, Interaction Design, Graphic Design or similar
  • A digital portfolio that demonstrates your ability to translate ideas into a strong and unique creative vision
25

SAP Engineering Intern Resume Examples & Samples

  • Technical academic experience
  • Team project participation experience; leadership preferred
  • Collaboration skills with business contacts, suppliers, customers, vendors, etc
  • Ability to transform and automate business needs and requirements into system solutions
  • Works with business units in analyzing, identifying business processes and recommends new ideas and/or efficiency opportunities
  • Helpdesk experience of working on Change Requests (CR) or tickets nice to have
  • Communication skills (English written and verbal) required; foreign language(s) helpful
  • Experience with programming languages nice to have: such as Java, VB, .net, Lisp, SQL, etc
26

Intern, SAP Global Mindfulness Practice Resume Examples & Samples

  • Support extension and engagement of SAP’s global mindfulness community of teacher and ambassadors: Conduct meetings, facilitate communication, create and publish guidelines
  • Support governance of training material: Create, publish, and communicate program standards and templates for teachers and ambassadors. Drive consistency for mindfulness programs at SAP in harmonized methodology and wording
  • Support global rollout and expansion of global mindfulness programs and engagement of mindfulness communities at SAP including
  • Support program communication: Newsletter to internal and external stakeholder, handling of JAM group, developing of a success dashboard
  • Support program management of global mindfulness program rollout
  • Support event planning and execution of local events
  • Support research and surveys to proof the business impact of the programs
  • Personal background in practicing mindfulness: Regular meditation practice and experience in domestic retreats (5+days)
  • Excellent written and verbal communication and facilitation skills in English language required
  • Enthusiasm and professionalism
  • Ability to handle multiple projects in a fast-paced environment
  • Ability to embrace and drive innovative ways of learning and influencing others to do the same
  • First experience in teaching mindfulness and body awareness
  • Knowledge in coaching, psychology, neuroscience
  • Excellent written and verbal communication and facilitation skills in German language
  • Experience with producing graphical representations of data
  • Experience in supporting training and intervention development
  • First practical experiences with topics related to organizational culture and mindfulness based programs would be a plus
  • Proven experience in compiling and analyzing learning analytics and utilizing business and financial acumen