Retail Senior Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the retail senior manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

  • Craft your perfect resume by picking job responsibilities written by professional recruiters

  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

RP
R Padberg
Rocio
Padberg
5163 Giles Road
New York
NY
+1 (555) 397 5409
5163 Giles Road
New York
NY
Phone
p +1 (555) 397 5409
Experience Experience
04/2014 present
San Francisco, CA
Senior Manager, Global Retail IT Operations
San Francisco, CA
Senior Manager, Global Retail IT Operations
04/2014 present
San Francisco, CA
Senior Manager, Global Retail IT Operations
04/2014 present
  • Apply Project Management Principles, establish tracking metrics and deliver commitments to the business on-time and on-budget while minimizing risks
  • Manage Regional Retail IT Coordinators, Associate PM(s), including; recruitment, training and development of teammates to drive a high performance
  • Own the execution of a project from kickoff to completion managing master partner and sub partners around the globe
  • Drive cross-enterprise change and influence individuals at all levels of an organization by build working relationships across matrixed teams
  • Lead the planning and implementation of project plans
  • Responsible for change management and communications plans throughout a project
  • Recognize potential impact of internal and external challenges and develop action plans to minimize effects to the project scope, project schedule, and project costs
06/2007 11/2013
Chicago, IL
Fp&a Senior Manager Americas Retail
Chicago, IL
Fp&a Senior Manager Americas Retail
06/2007 11/2013
Chicago, IL
Fp&a Senior Manager Americas Retail
06/2007 11/2013
  • Identify financial risks, opportunities, and process improvements. Make recommendations to senior management for corrective actions
  • Provide Historical Trend Analysis and KPI modelling across P&L line items. Track, report and monitor performance against these targets
  • To manage and develop a team of two people
  • Manage the financial modelling and productivity analysis of the business to determine the dynamics that drive company performance
  • Take ownership of the day to day financial management of the retail business
  • Provide monthly “bottoms up” forecasts for the Americas P&L against Budget and LY
  • Partner with store design, real estate, HR and any other functions interacting with the retail operations
09/2002 03/2007
Chicago, IL
Retail Senior Operations Manager
Chicago, IL
Retail Senior Operations Manager
09/2002 03/2007
Chicago, IL
Retail Senior Operations Manager
09/2002 03/2007
  • Other Duties as Assigned by Management
  • Forecast weekly labor percentage in LM (Labor Management) 4 weeks out. Determine sales goal based on EDW (Enterprise Data Warehouse) sales figures for last year. Monitor current weeks labor usage in LM with Planned vs. Actual report and current sales in EDW. Use Forecast Payroll Tracking spreadsheet to determine daily, weekly, and monthly payroll percentages
  • Purchasing and ordering of items that are necessary to proper business functioning. Request and supply supporting documentation to corporate for purchase orders
  • Prepares store for daily opening and closing and during working shift will have MOD duties up to 4 hours of shift
  • Through each department manager, supervises daily activities of all sales support teams: customer service, shipping/receiving, maintenance, and food service. Troubleshoots and solves daily issues and problems. Ensure Deli is practicing safe food handling process in compliance with regulations and all policies and procedures. Ensure backroom productivity and find opportunity areas that will raise overall productivity. Monitor Retail Store Operations Metrics report, Backroom productivity report, and Retail Optimization report. Supervises maintenance and cleanliness of building and grounds
  • Assists with customer sales. Provides assistance to customers by locating and explaining merchandise, answering questions, and resolving common problems. Assists retail department managers with supervising daily activities of retail personnel by assigning work and checking work for accuracy
  • Manage store's payroll and ensure that weekly goal, according to P&L, is met but not exceeded. Forecast weekly labor percentage in LM (Labor Management) 4 weeks out. Determine sales goal based on EDW (Enterprise Data Warehouse) sales figures for last year. Monitor current week’s labor usage in LM with Planned vs. Actual report and current sales in EDW. Use Forecast Payroll Tracking spreadsheet to determine daily, weekly, and monthly payroll percentages
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
Duke University
Bachelor’s Degree in Accounting
Skills Skills
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
  • Demonstrated leadership in professional setting; either military or civilian
  • Proven VP, SVP, C-level relationships
  • Executive Presence and demonstrated leadership expertise
  • Client Relationship Building and Development
  • Retail industry relationships and experience
  • Individual sales of $5M+, team sales of $20M+ per year for past 2-4 years
Create a Resume
1

Fp&a Senior Manager Americas Retail Resume Examples & Samples

  • Full P&L responsibility for the Americas Retail Channel (Mainline, Outlet, Digital)
  • Take ownership of the day to day financial management of the retail business
  • Partner with store design, real estate, HR and any other functions interacting with the retail operations
  • Ownership of key expense items such as Payroll, Tenancy, Depreciation, etc
  • Provide monthly “bottoms up” forecasts for the Americas P&L against Budget and LY
  • Provide Historical Trend Analysis and KPI modelling across P&L line items. Track, report and monitor performance against these targets
  • Identify financial risks, opportunities, and process improvements. Make recommendations to senior management for corrective actions
  • Manage the financial modelling and productivity analysis of the business to determine the dynamics that drive company performance
  • Ad hoc finance projects. Utilize knowledge of the Company and industry to prepare financial analysis used to increase Company profitability and operating efficiencies
  • Control and review the capex modelling for retail locations - Heavy emphasis on ROI and IRR modelling. Partner with Real Estate, Planning, Merchandising, and Retail VPs
  • Partner with Digital commercial team on 3rd party partnership financial analytics
  • To manage and develop a team of two people
2

Retail Senior Operations Manager Resume Examples & Samples

  • Through each department manager, supervises daily activities of all sales support teams: customer service, shipping/receiving, maintenance, and food service. Troubleshoots and solves daily issues and problems. Ensure Deli is practicing safe food handling process in compliance with regulations and all policies and procedures. Ensure backroom productivity and find opportunity areas that will raise overall productivity. Monitor Retail Store Operations Metrics report, Backroom productivity report, and Retail Optimization report. Supervises maintenance and cleanliness of building and grounds
  • Ensure that specific departments and areas are Sarbox compliant. Ensure you are legally able to purchase and possess firearms to ensure compliance of a firearms sales department. Monitor Sarbox controls are being met according to Cabela's Policy and Procedure. Perform monthly audits for Club Instant Issuance, Deli compliance, Inventory measures, Club access, etc
  • Assists with customer sales. Provides assistance to customers by locating and explaining merchandise, answering questions, and resolving common problems. Assists retail department managers with supervising daily activities of retail personnel by assigning work and checking work for accuracy
  • Completes performance appraisals. Assists with interviewing, selection, training, staffing, promotions, coaching, and discipline of employees as needed. Ensures all areas of responsibility are compliant with Human Resources initiatives and policy and procedures as it relates to Employee Relations
  • Prepares store for daily opening and closing and during working shift will have MOD duties up to 4 hours of shift
3

Senior Service Manager IT Retail Resume Examples & Samples

  • Excellent communication and leadership skills – needs to be able to lead in a matrixed organization
  • Proven leadership and effective people management skills
  • Strong understanding of Retail environment and network infrastructure
  • Strong knowledge of POS systems is required e.g. Micros or SAP GK or Epicor or Oracle solutions is big plus
  • Strong MS-Office skills (Word, Excel, PowerPoint)
  • Min 5 years IT operations experience with at least 2 year in senior position
  • Solid experience working effectively in a multi-disciplinary team, fostering collaboration and teamwork
  • ITIL certified (or equivalent) Service Management Skills
  • Familiarity with corporate business applications at a global / business unit level; experience in Retail environment
4

Retail Mortgage Banking Senior Lending Manager Resume Examples & Samples

  • Minimum of seven years of sales management experience in mortgage lending/originations/banking required
  • Experience working in a retail bank, cross selling to mortgage customers
  • Ability to successfully recruit, interview, hire, develop and retain Mortgage Bankers
5

Retail & Consumer Proucts Senior Manager Resume Examples & Samples

  • Lead and participate in multiple engagement teams as a senior firm executive within Financial Accounting Advisory Services
  • Collaborate with the partner and client to determine a strategy that appropriately addresses risk and manages client expectations relating to deliverables
  • Ensure that the Financial Accounting Advisory engagement team understands the client's needs and expectations and that the work product is client-focused, clear, accurate and well-presented
  • Understand the client's industry and recognize key performance drivers, business trends and industry developments
  • Ensure work is delivered timely and in compliance with regulatory requirements
  • Work with other service lines in providing an integrated service delivery
  • Oversee engagement economics and manage appropriate resources for efficient engagement models
  • Consult with appropriate resources on complex accounting issues
  • Participate in sales of new Financial Accounting Advisory Services work
  • Develop and maintain strong networks, both internally and externally
  • A bachelor's degree and approximately eight years of related work experience or a master's degree and approximately seven years of related work experience
  • A degree in Accounting, Finance or related field
  • Approximately eight years of experience (at least three as a manager) working as an auditor for a public accounting firm
  • Deep experience serving clients on complex financial accounting matters in the banking and capital markets, insurance, and asset management industries
  • Must have a valid US certified public accountant (CPA) license in the US state for primary work location
  • Advanced technical skills and recognized cautious risk management ability
  • Deep understanding of the client's industry and marketplace
  • Excellent team and project management skills
  • Strong written and verbal communication and technical writing skills
  • Ability and willingness to travel
6

Retail Hardlines Senior Manager Resume Examples & Samples

  • Achieve Revenue Goals for Hardlines. Specific goals set for a given area and time frame Goals reviewed with SM's and planned down to each SM's area of responsibility and each time frame to include specific sales events, weekly, monthly, quarterly, annual time frames. Review of online sales plans and past results. Events planning calendar used to determine upcoming sales events plans. Monitor daily, weekly, monthly, quarterly results and adjust as trends dictate
  • Manage Inventory/Ad Preparation. Ensure appropriate stock levels with emphasis on Cabela's high margin and advertised products. Communicate with FRMM to maximize in stock position and facilitate exit strategy and seasonal rolls. Identify products, check quantities, plan schedules and have a meeting with Sales Managers on ad placement and signage requests
  • Supervise daily floor activities of Hardlines sales managers to ensure proper display of merchandise on floor. Develop a thorough understanding of Cabela's standards and core values. Monitor and address any deviation through coaching of specific standards/ core values to maintain excellence in performance. Ensure compliance with all HR initiatives by monitoring and championing all policies/procedures
  • Manager on Duty Managing the store, answering customer service calls, driving sales through PA announcements and Club Membership referrals. Motivating the staff to engage customers by using the SLAM process. Track daily sales and Club referrals. Resolving outfitter concerns and questions by partnering with HR. Motivate Sales Managers to achieve their goals. Clearly set expectations and training needs for SM's and their outfitters. Coach SM's to hold staff accountable. Inspire motivation by participating in department achievements and rewarding results through recognition programs
7

Senior Manager Own Retail Resume Examples & Samples

  • To create a strategic plan for own retail stores with respect to brands, store format, geographies, & prepare year wise projections of sales
  • Support in creating an efficient organization structure for the own retail business
  • To efficiently create scope and framework of the project to be rolled out smoothly
  • To ensure implementation of Global standards, processes and service structure with consistency of market specific detail
  • Establish processes and internal controls for operations and back office
  • Support and involvement with the Market’s Health & Safety policy and procedures including compliance with legal regulations
  • This role will drive the work-streams and be a single point of contact for MD, Sr. Retail Director, SLT & Work stream Leaders
  • To implement Store Concepts in line with concept documentation
8

Retail Floor Senior Manager Resume Examples & Samples

  • Responsible for conducting interviews and hiring of staff, handling personnel issues within the department, coaching, performance reviews/disciplines
  • Screening the right people during the interview process to ensure quality customer service. Addressing and altering scheduling for the departments, attendance tracking and following progressive discipline
  • Complete and report soft and hard lines updates to store senior team and regional managers to promote sales and profitability
  • Manager on Duty
  • Supervise daily floor activities of soft lines department leads and outfitters to ensure proper display of merchandise on floor
  • Providing excellent customer service and utilization of SLAM techniques
9

Retail Senior Marketing Manager Resume Examples & Samples

  • Partner with Global Brand Marketing to deliver a compelling brand story to the consumers in Full Price & Outlet
  • Create programs that acquire new customers, build customer loyalty and generate long-term growth through traditional, tourist, and loyalty programs
  • Contribute to store profitability and increase store traffic by developing and executing retail marketing plans and key marketing events at the store level
  • Ensure flawless and timely execution of new products, services and offers in all retail channels
  • Partner with Merchandising to convey promotional merchandising through messaging and creative development of materials segmented by channel
  • Work closely with the Buying, Store Operations, and Merchandise Planning teams to develop and evolve store layouts and use of space to maximize sales
  • Create compelling, low cost window displays and in-store signing solutions
  • Manage the department budget and analyze investments to ensure positive ROI
  • Build and manage relationships with outside vendors and agencies
  • Lead and develop a Visual Merchandise Specialist
  • Bachelor’s Degree. Preferably a concentration in Marketing
  • 7 years of Retail Marketing experience.Experience in Visual Merchandising is preferred
  • Proven success multi-tasking in a fast paced environment under pressure
  • Excellent time management and organization skills
  • Sound analytic skills
  • Excellent leadership interpersonal skills and ability to effectively communicate at all levels of organization
  • Ability to persuade, influence and build consensus among key stakeholders
  • Ability to work closely with functional and cross-functional team members and strive toward a unified vision
10

Senior WW Direct Retail Channel Manager Resume Examples & Samples

  • Cross-Functional Collaboration
  • Support cross-functional team metrics/KPIs for supported product categories to ensure channel health and efficiency
  • Align with global peers & vendors of various functions to align on process, best practices and strategies that benefit both Supply Chain and the Direct Channel
  • Lead teams such as order management, distribution, transportation/logistics, merchandising, and category operations to ensure supply chain continuity, customer promise, and best in class efficiency in delivering both 3rd party and 1st party products to customers
  • Partner closely with Fulfillment and Logistics on appropriate transportation modes, distribution center performance, and other strategies that impact Store performance
  • Lead communications to the Direct Channel owners to proactively set expectations and align to key corporate supply chain objectives
  • Develop and manage 3PL and 3rd party vendor scorecards and business relationship improvement
  • BS/BA required. Appropriate educational qualifications may be substituted for years of experience (e.g. MBA / Master’s degree)
  • 7-10+ years retail/ecommerce inventory management experience with a national retail chain/ecommerce provider, or with a supplier providing products to national retail chains or equivalent experience
  • Experience with SAP, Power BI, Power Pivot and data modeling
  • Experience in Retail Planning/Account Management at national Retail chain, with experience managing Retail Supply Chain KPI’s
  • Project management, scoping, and requirements
  • Supreme communication and relationship skills to craft messaging, align goals and teams, both written and verbal
  • Exceptional Excel skills managing/analyzing large amounts of data
  • Strong Problem-solving and issue-resolution
11

Senior Manager\specialist International Retail Risk Models Resume Examples & Samples

  • Develop credit risk models and scorecards for origination, account management, collections, regulatory or other related applications
  • Lead the design, development and benchmarking of vendor origination and behavior models
  • Ensure retail credit risk scoring models across the division meet minimum standards, including development processes, model scope, performance requirements, governance and documentation
  • Lead the periodic review and maintenance of retail credit risk scoring models across the division
  • Collaborate with other risk management teams, external vendors, technology, audit and the business line to ensure consistent and effective governance, measurement of models and communication of their performance
  • Complete specialized analysis, development of creative statistical solutions and recommend improvements to risk rating systems, credit risk scorecards or estimation techniques
  • Conduct research of new innovative modeling methodologies, tools and regulatory requirements; develop new methodologies for model development, monitoring and reporting
  • Ensure data used for model development is reliable and robust and that it adheres to industry standards
  • Communication is critical to this role and you will be expected to communicate clearly and effectively with stakeholders and senior management on a regular basis. In this position you will often need to deal with competing priorities from stakeholders and will be expected manage these simultaneously
  • Extensive knowledge in retail credit risk modeling, best practices and model governance
  • Comfort and experience working in a project context and juggling competing priorities
  • Strong programming/computer skills including SAS, SQL, Enterprise Miner, R or Python
  • Excellent interpersonal, relationship building skills enabling you to work across cultures
  • Strong communication and Spanish language skills required
  • Strong verbal and written communication skills and proven problem solving skills
12

Senior Manager, DMM Retail Watches Resume Examples & Samples

  • Demonstrates exceptional judgment and sets appropriate prioritization for team of Buyers
  • Designs, validates and institutionalizes cross-company category management and buying best practices, and consults with other senior leaders on cross-category priorities for category strategy
  • Responsible for, and understands thoroughly, pricing, and setting competitive pricing for large and complex category(s)
  • Ability to influence others
  • Demonstrated creativity and judgment to develop solutions
  • Proactive attitude
  • Demonstrate the ability to succeed: managing large catalog selection efficiently, identifying problems and finding solutions, building/improving processes
  • Strong organizational skills including prioritizing, scheduling, time management and meeting deadlines
13

Senior Manager Rbwm Finance, Retail Resume Examples & Samples

  • The increased complexity and competiveness of the RBWM business requires individuals who are highly adaptable to change and depth of knowledge in financial modeling and reporting. This includes management accounting, transfer pricing, liquidity premium, cost accounting and financial forecasting. A robust local planning and forecasting model ability is required to assist in identifying areas where the business can improve revenues and reduce costs, while maintaining key funding metrics
  • CEO and management information is of key importance to the business and Finance’s partnership is critical. This role is high profile whose output, produced to tight deadlines, involves a senior level of readership including the CEO and Board. Output is also published in external reports. The accuracy and integrity of information reported is of paramount importance
  • Liaison with senior RBWM management and other in Group functions to gather relevant information required to critically evaluate and report RBWM performance. It is vital this position understands and is able to clearly present the business drivers underpinning the performance of RBWM. In addition, identifying risk and opportunities that align with Group RBWM strategy
  • Development of improved reporting, ensuring the MI is insightful and fit for purpose. This will include development of process improvements and efficiencies of all process
  • Ensure the adherence, at all times, to legal and accounting standards particularly where business decisions will be influenced by financial information and where financial information is reported externally
  • Minimum five to seven years proven and progressive MI & Planning experience, including strong familiarity with Retail and Wealth Business, as well as financial analysis and forecasting/planning. Preference will be given to those candidates who understand the underlying HSBC business and technology including Cognos, Saracen
  • Accounting Designation (CA, CMA, CGA) and bachelors’ degree in accounting or finance
  • Strong project management, decision-making, organizational, leadership, and communications skills
  • Understanding of the financial services industry and Company strategic objectives as well as the business and community environments the Company operates in. With understanding of business issues and the drivers of business performance
  • Proven management, leadership, organizational and decision making skills
  • Strong presentation, problem solving and analytical skills with a commercial bias
  • Ability to work well independently, in a fast paced environment and with all levels of internal and external management and government regulators
  • Proficiency with personal computers and pertinent mainframe systems and software packages. With experience with automated and PC based financial and accounting systems preferred
14

Microservices Retail Solutions & Capability Lead Senior Manager Resume Examples & Samples

  • Accountable for mobilizing the delivery team, identifying appropriate resources and rolling them on to the engagement
  • Minimum of 2 years’ experience with microservices and Integration Architecture strategy, roadmap design and creation
  • Minimum of 2 years’ experience with leading & managing projects that include microservices platform evaluation and microservices design and build
  • Minimum of 6 year’s professional services or 8 years industry experience in agile delivery of integration services
  • Minimum 3 years’ experience in Retail
  • Able to meet Minimum travel requirements (Monday - Thursday), up to 75% where applicable
  • Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment
15

Retail Management Consulting Senior Manager Resume Examples & Samples

  • Merchandising – planning, operations, pricing and promotion strategy and management
  • Customer Marketing – customer strategy, customer experience/ interaction
  • Customer Data Management – marketing science, data analytics
  • Work at the leading edge of retail innovation and thinking
  • Be at the core of shaping and delivering business transformation projects to respond to our clients' business challenges
  • Lead a range of activities from identifying client value creation opportunities to managing projects and business solution implementation
  • 8+ years of experience with strong marketing, brand, channel, and/or customer’s strategy backgrounds in Retail and/or Consumer Packaged Goods
  • Consulting experience is a must
  • Successful track record in a Business Development function
  • Proven success in contributing to a team-oriented environment
  • Ability to develop critical client relationships
  • Strategic consulting experience is an asset
  • Bachelor’s degree is required, MBA from a tier-one business program is an asset
  • Ability to travel in Canada if needed
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
16

Retail Technology Senior Manager Resume Examples & Samples

  • Develop and Execute the Strategy
  • Pursue and cultivate trusted advisor relationships with decision makers/influencers at the C-level within the client organization(s)
  • Understand current and future client needs in the context of Retail and technology market dynamics, and apply insights to recommend short and /or long term value creation for the client at the C-level
  • Develop Client Relationships
  • Proactively defines, extends and retains strong, profitable, client C-level relationships at new and existing clients
  • Provides new opportunities to engage with Accenture to existing clients and client teams specifically focused on Technology Consulting offers
  • Generates and translates innovative ideas into feasible, practical and cost effective solutions for Retail Technology consulting
  • Leads Sales Opportunities
  • Delivers on the market strategy integrating within the Retail Industry entity. Works collaboratively with the Retail Technology leadership to implement local offering campaigns and manages the organizational and delivery strategies to increase the technology footprint
  • Ability to serve as a technology account lead
  • Maintains the local/sub domain executive relationship with alliance partner(s) and delivers the joint go to market strategy
  • Create and Implement Innovative Solutions
  • Delivers IT cost reduction, IT Transformation, or innovation solutions across the Retail market working closely with OUs and Client Leadership
  • Build Assets and Capability
  • Define and builds new Infrastructure Strategy Consulting asset creation and results for Retail Technology consulting
  • A minimum of 8 plus (8+) years in the professional /IT consulting field with a focus on large Retail projects
  • Individual sales of $5M+, team sales of $20M+ per year for past 2-4 years
  • Retail industry relationships and experience
  • Executive Presence and demonstrated leadership expertise
  • Proven VP, SVP, C-level relationships
  • Client Relationship Building and Development
17

Retail Senior Store Manager Resume Examples & Samples

  • Manage operations, staffing, and sales/profit goals of assigned stores
  • Ensure total compliance with all store operations policies and procedures
  • Sell merchandise following GNC's prescribed methods setting an example for sales associates
  • Manage the store's inventory with GNC guidelines; receive, check, and shelve all merchandise orders
  • Responsible for keeping store clean and uncluttered
  • Manage work schedules within established budgets for optimal store coverage
18

Retail Management Consulting Senior Manager Resume Examples & Samples

  • Consulting experience necessary **
  • 8+ years of experience with strong marketing, brand, channel, and/or customer’s strategy backgrounds in Retail, Consumer Packaged Goods, Financial Services, and/or Telecom
  • Ability to travel in Canada and the USA if needed
19

Senior E-retail National Account Manager Resume Examples & Samples

  • Establish L’Oréal as a best in class supplier which retailers will see as first choice to work with online
  • Negotiate and align joint business plans with e-retailers to create strong relationships with regular reviews of joint KPIs. Build an e-Commerce charter and negotiate specific trade agreements to include service level agreements, the sharing of consumer data and sell out data
  • Work closely with our General Managers and our retailers to improve the performance of our categories online. Gain category captaincy by leveraging promotions, loyalty, assortment, page content and consumer care
  • Understand the multi-channel landscape and path to purchase to drive the role of digital within the mix to ultimately drive sales
  • Be an expert of e-Commerce best practices both internally and externally. Coach and transfer expertise to others internally to ensure e-retail forms part of their retail plans
  • Develop close working relationships with the web teams at our retailers to ensure that our products are shown in the best possible way online and are easier to purchase. Negotiate best in class search results on our products
  • Develop and share qualitative content with our online partners and propose value added services to reach a sufficient display of services including videos and consumer reviews
  • Provide feedback and revised proposals on how we can improve our bases sales within e-retailers
  • To optimise and update the ranging and information on each product to give L’Oréal an advantage and liaise with key stakeholders for its delivery
  • Design and implement an efficient method of product tracking and sales. This includes building and maintaining an accurate forecast, anticipating budget drifts and communicating plans in an actionable timeframe
  • Track and monitor our e-Commerce performance through KPIs
  • Work with our partners to improve the logistic needs including product availability and specific deliveries
  • Excellent communication and negotiation skills with proven track record of building effective relationships with complex senior leadership teams
  • Previous experience of working directly with Senior Leadership teams
  • Demonstrable experience of working within the context of complex, matrix organization
  • Ability to network at pace and ensure the relevant stakeholders are identified and informed in a timely manner
  • Strong stakeholder management skills and an ability to engage and influence at all levels within the organiSation
  • Broad commercial and business understanding with proven track record of successful project management
20

Senior Manager, Global Retail IT Operations Resume Examples & Samples

  • Lead the planning and implementation of project plans
  • Work with partners to maintain global standards for bill-of-materials (BOMs) for store implementations while continuously generating new ideas, strategy, and solutions
  • Own the execution of a project from kickoff to completion managing master partner and sub partners around the globe
  • Accountable for ensuring Key Global Stakeholder alignment on project scope, budget, resource plan, key milestone management and risk management for each project
  • Develop a project schedule through completion that effectively allocates the resources in close partnership with Global Store Development
  • Define and prioritize project tasks for project teammates
  • Apply Project Management Principles, establish tracking metrics and deliver commitments to the business on-time and on-budget while minimizing risks
  • Recognize potential impact of internal and external challenges and develop action plans to minimize effects to the project scope, project schedule, and project costs
  • Responsible for change management and communications plans throughout a project
  • Provide project evaluation and assessment of results
  • Drive cross-enterprise change and influence individuals at all levels of an organization by build working relationships across matrixed teams
  • Manage Regional Retail IT Coordinators, Associate PM(s), including; recruitment, training and development of teammates to drive a high performance
  • Professional certification required
  • 5-8 years’ work experience in a high-growth dynamic global operating environment, with 3-4 years in operational and/or technical project management roles
  • 3+ years management experience leading a small team; including recruiting and development of staff
  • Knowledge of both theoretical and practical aspects of project management
  • Proficient in project management techniques and tools / software
  • Comfortable with language barriers or constraints; bilingual language skills are a plus
  • Seek and apply understanding of cultural differences and demonstrate knowledge of global trends (social, political, and/or economic), making the connection as to how they impact team goals
  • “Behind the cashwrap” or other Retail Industry Experience preferred
  • Travel approx. 30%, dependent on the project
21

Energy Consulting Downstream Retail Fuels Senior Manager Midwest Resume Examples & Samples

  • Lead highly skilled client and Accenture work teams throughout the project lifecycle focused on business process design, technology implementation
  • Execute process transformation, measurable improved operational performance, and organizational restructuring
  • Assist Managing Directors with practice administration including resource allocation, career development of staff, and other people management decisions
  • Excellent foundational written and verbal communication, facilitation, and presentation skills
  • 10+ years of work in the downstream fuels retail industry in either an operational or management consulting role. Ideally, some of both
  • Bachelor’s degree in engineering, operations analysis, or a related field from an accredited college/university; MBA from an accredited college/university preferred
  • Ability to travel 100%
  • Ten years of external management consulting experience providing downstream retail solutions to clients in the oil and gas industry and/or industry experience within the downstream retail segment
  • Retail fuels marketing
  • Dealer/jobber network management
22

Retail Floor Senior Manager Resume Examples & Samples

  • Achieve Revenue Goals with a focus on both Softlines and Hardlines with specific goals set for a given area and time frame. Goals reviewed with Department Managers and Sales Coaches and planned down to each Department Managers and Sales Coaches area of responsibility and each time frame to include specific sales events, weekly, monthly, quarterly, annual time frames. Review of online sales plans and past results. Events planning calendar used to determine upcoming sales events plans. Monitor daily, weekly, monthly, quarterly results and adjust as trends dictate. Ensure ATF Compliance with all company policies and procedures as well as compliance with Federal, State and local regulations. Ensuring compliance with all Firearms related paperwork (paper and electronic 4473, ATF F 3310.4)
  • Ensure high quality customer service. Monitor customer service through personal observation of assigned areas and overall store. Review VOC's with Department Managers and Sales Coaches and coach as needed. Address dissatisfied customers through personal contact and share results with team for training purposes
  • Motivate Department Managers and Sales Coaches to achieve their goals. Clearly set expectations and training needs for Department Managers and Sales Coaches and their outfitters. Coach Department Managers and Sales Coaches to hold staff accountable. Inspire motivation by participating in department achievements and rewarding results through recognition programs
23

Retail Industry Go To Market, Senior Manager Resume Examples & Samples

  • Creating the regional Retail go to market strategy and be able to clearly communicate the message to customers, partners and analysts both verbally and through written communication
  • Develop product messaging and work internal teams to ensure its implementation across all channels (online, web, events, field sales). Continually test and refine message to ensure it is consistent with pipe gen goals and Salesforce.com corporate-level message
  • Collaborate successfully with our core cloud teams and field marketing teams to define and implement pipe gen strategy and tactics
  • Collaborate with our award-winning corporate marketing and creative teams to create whitepapers, web content, videos, strategic communications, and other sales tools
  • Work with a cross-functional team to accomplish annual goals and objectives
  • 7+ years experience working in a corporate Retail industry role or 3+ years of product management or marketing in a technology company where you sold back to retail
  • Outstanding oral & written communicator, totally at ease speaking in large public events, on industry panels and formal c-suite environments
  • You will be recognized by your peers as an innovator and thought leader in the future of the industry, used to generating thought-provoking presentations and creating compelling visions of the future
  • Shining track record in crafting compelling positioning, thought leadership content and sales assets
  • Super-star skills managing multiple projects with very tight deadlines
  • Strong ability to work across business lines, presenting to executive leadership and at different levels of management
  • Fluency in German or Italian
24

Senior Manager Rooms Operations & Retail Resume Examples & Samples

  • 5+ years progressively responsible work experience (including management experience) with a focus in Rooms & Retail Operations (front office, housekeeping)
  • Experience in a consultative role using skills of influence to manage multiple stakeholders and priorities
  • Proven experience understanding multi brand standards and adapting tools, processes, and design to meet needs of specific brand initiatives and/or products and services
  • Experience leading projects that utilize a variety of subject matter experts
  • Experience creating profitable, operational, and cutting edge design solutions
  • Proven expertise in hands-on openings of hotels preferred
  • Financial management skills (e.g. ability to analyze P&L statements, develop operating budgets, prepare a short and long term forecast, and champion capital expenditure planning)
  • Strong creative and conceptual thinker with ability to translate concepts into profitable product and service solutions and satisfy speed-to-market requirements; Ability to manage a balance between creative innovation and operational feasibility
  • Ability to analyze and react to trends across multiple hospitality disciplines
  • Knowledge of multi brand strategy and conceptual design
  • Ability to respond to complex or ambiguous situations without losing focus of key Rooms related objectives
  • Ability to work in a deadline-driven, entrepreneurial, highly matrix, relationship-based environment with changing business priorities
  • Knowledge of hotel systems and standard software applications
  • Excellent verbal and written communication skills, including ability to communicate effectively with technical teams
  • Ability to create effective user-centered interface designs
  • Excellent project and change management skills
  • Strong interpersonal skills (e.g. influence, negotiation, conflict management, and consensus building skills) with multiple stakeholders (e.g. customers, owners, peers, associates, vendors, corporate)
  • Excellent presentation skills; Ability to present to large groups and executive level audiences
  • Ability to train field associates (e.g. new programs/products/services, skill gaps on action plans)
  • Knowledge of workforce analysis and labor productivity
  • Knowledge of governmental regulations and safety standards including Marriott standards
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Senior Manager, BB Retail Transformation Resume Examples & Samples

  • Conduct gap analysis and define functional B2B needs
  • Develop and drive innovative Learning & Development strategy and organizational learning mechanisms
  • Assess performance gaps, analyze learning needs, design and develop user-centric solutions
  • Measure and validate effectiveness of Learning team programs, driving continuous improvement across the team
  • Manage multiple complex projects simultaneously, including content development, program updates, category and international expansion, etc…
  • Continuously scale programs to expand scope of audience and learning areas ensuring we can deliver high quality programs quickly, getting maximum value from our constrained resources
  • Communicate team status and activity, providing appropriate visibility to stakeholders and leaders
  • BA or BS degree in a relevant field
  • 6+ years’ experience in the field of program management, including significant experience in retail, and/or enterprise selling
  • Advanced skills with Microsoft Outlook, Word, Excel and SharePoint; intermediate skills with BI platforms (OBIEE preferred)
  • Advanced project management skills including planning work, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
  • Master’s Degree in a related discipline
  • Proven analytical/technical aptitude
  • Excellent oral, written and interpersonal communication skills
  • Demonstrated ability to work well in a team environment, work under tight deadlines and successfully manage multiple/detail-oriented tasks
  • Ability to influence and partner with different levels of the organization to achieve results; demonstrated success influencing others regardless of reporting relationship
  • Able to manage workflow with minimal oversight, in a fast-paced, frugal environment with multiple stakeholders and sometimes changing priorities
  • Able to work well independently, with a team and across multiple teams to deliver results
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Manager Senior Finance, Global Retail Finance Resume Examples & Samples

  • Incorporating key priorities for both the business unit or function represented and the total Company. May manage a large team, or other managers
  • Works collaboratively with and often leads cross-functional teams to coordinate and provide guidance on strategic plans, annual budgets and quarterly forecasts
  • Ensures effective communication and timely resolution of conflicts
  • Supports the implementation of company programs to ensure the success of the Company. Pushes the organization forward and eventually leading to changes and improvements
  • Provides overall vision in creating and implementing processes/ tools used in financial controls and financial plans. Supports leadership by leading development of accurate and timely strategic plans, annual operating plans, and quarterly forecasting efforts for a business unit or global function. Leads review sessions with senior business leadership and senior finance leadership
  • Supports director or senior leader in leading the development of strategic plans, annual operating plans and quarterly forecasts for a consolidated business unit or the consolidated Company Manages the team’s day-to- day activities in drafting, analyzing and completing plans or forecasts that align with business or departmental strategies and priorities
  • Works with cross-functional teams to improve processes, set targets, develop plans, conduct complex analyses, and measure results. Consults with senior management to identify process gaps, present data and propose solutions
  • Ensures systems are consistent and integrated with the business practices they support. Identifies key issues and weaknesses, provides solutions for improvement, and manages the implementation of system enhancements
  • Leads team in generating strategic and tactical recommendations in support of business objectives and presents them to influence senior management decision-making. Leads the creation of complex models, conducts research, and analyzes actual business unit performance against targets in the operating plans, strategic plans, forecasts and sales incentive plans as applicable. Quantifies opportunities and risks, and recommends alternatives. Conducts complex analyses as needed to support and influence operational decision-making
  • May participate in or lead cost and price discussions with external or internal parties
  • Budgeting and forecasting (9 years)
  • Progressive experience in financial management including financial analysis, variance analysis, cost allocation, fact-finding or auditing, contract and price negotiation (5-7 years)
  • Management or supervision (4-6 years)
  • Working knowledge of all aspects of financial analysis and management
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Highly Experienced Retail Senior Asset Manager Professional Sought Resume Examples & Samples

  • Accountable for all aspects of an asset’s performance
  • Create and oversee the business plans of assets as well as overseeing all transactions and sales
  • Create strategic options in order to maximize value
  • Oversee repositioning and renovation of the asset
  • Experience with Caribbean hotels a plus
  • Manage construction projects such as tenant improvements, paving repairs, roof and HVAC replacements, etc.
  • Direct asset strategies including leasing, physical improvements, capital structure and sell/hold analysis based upon financial analysis, market analysis, and valuation reporting for portfolio clients or funds
  • Self-motivated with effective interpersonal and collaborative working style. Strong work ethic
  • Excellent writer and verbal communicator
  • Strong understanding of real estate finance, complex deal structures, leasing, property operations, and capital improvements for commercial office properties
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Retail Senior Manager Resume Examples & Samples

  • You will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment
  • You will need least 4 years working experience in category management role of a sizable retailer. with exposure to various nuances of category management ( Ecommerce experience preffered )
  • You should have experience in managing small to medium size projects from end to end and deliver key KPIs
  • Highly analytical, expert with microrosoft office suite
  • You will need to be an entrepreneur at heart, enjoy problem solving, and be an insatiable doer
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Senior Manager Global Retail Capabilities Resume Examples & Samples

  • Define vision and use cases for capabilities with consumer and stores stylist lens, in conjunction with retail leadership and key business unit partners
  • Lead and deliver high impact retail and omni-channel projects with a technology focus that have the potential to create tremendous value for Global Retail
  • Develop and manage project plans in conjunction with cross-functional stakeholders: Store Operations, IT, Finance, Brand Environment, etc
  • Define future state business operating processes for all business units impacted, particularly in-store processes
  • Develop business cases in conjunction with cross-functional partners
  • Structure and conduct analysis to inform key questions for project; gather and synthesize relevant data, lead analyses and develop recommendations
  • Lead discussions involving business partners to help them answer and gain consensus on critical questions that arise during project
  • Resolve project issues with a hands-on approach
  • BS/BA; MBA preferred
  • Minimum of 4-5 years of experience in: Retail Operations Management or Consulting
  • Experience leading transformational projects
  • Specialized knowledge of the business processes in store operations and the ability to take a global perspective
  • Experience driving adoption of new business processes in a retail store
  • Exceptional problem-solving, business judgment, and analytical skills
  • Capable of building strong relationships across an organization and ability to work in diverse teams
  • Ability to work both in a management capacity, and in a detailed, hands-on system capacity
  • Relentlessly resourceful and able to drive projects autonomously, with limited oversight
  • Strong communication skills with ability to clearly explain complex issues to a range of audiences
  • Experience with Excel and PowerPoint
  • Passion, energy and enthusiasm to drive results with a team-oriented approach; must be self-motivated, proactive, and flexible