Retail Experience Resume Samples

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IN
I Nienow
Itzel
Nienow
8778 Braun Mountains
Los Angeles
CA
+1 (555) 251 7452
8778 Braun Mountains
Los Angeles
CA
Phone
p +1 (555) 251 7452
Experience Experience
09/2014 present
Detroit, MI
Amazon Pop Up Retail Experience Manager The Streets
Detroit, MI
Amazon Pop Up Retail Experience Manager The Streets
09/2014 present
Detroit, MI
Amazon Pop Up Retail Experience Manager The Streets
09/2014 present
  • Works through the store team to create and maintain a welcoming store environment
  • Develops good relationships with internal corporate teams such as Product Management to convey store-level feedback and regularly advocates for the customer
  • Establish and carry out a POS training protocol for associates with a goal of 100% accuracy in money counts
  • Regularly visits store locations and spends some time working the floor
  • Works with Lead in being responsible for the physical safety of the merchandise and the stores
  • Determine and drive best practices to deliver performance metrics
  • Follow procedures for inventory management with a goal of 100% accuracy of inventory counts
08/2007 05/2014
Philadelphia, PA
Retail Experience Manager
Philadelphia, PA
Retail Experience Manager
08/2007 05/2014
Philadelphia, PA
Retail Experience Manager
08/2007 05/2014
  • Handle all administrative aspects of the sale including: pulling products from inventory, accepting customer payments and filing the completed orders
  • Troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Work with Amazon Device Marketing and Product Management to incorporate event findings into marketing plan and product roadmap
  • Strategy definition for building IQOS uniqueness across retail
  • Define the Brand presentation and positioning across retail
  • Attract and engage customers
  • Demonstrate model behavior as Amazon brand ambassador and device evangelist
03/2005 04/2007
Los Angeles, CA
Amazon Pop Up Retail Experience Assistant Manager
Los Angeles, CA
Amazon Pop Up Retail Experience Assistant Manager
03/2005 04/2007
Los Angeles, CA
Amazon Pop Up Retail Experience Assistant Manager
03/2005 04/2007
  • Assist Store Manager in operational functions including pricing verification, inventory management and reporting
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Assist manager in operational functions including pricing verification, inventory management and reporting
  • Provide functional leadership of team during periods when store manager is not on site
  • Direct the work of reporting store team members with guidance from Manager
  • Give peer to peer feedback when peers are not performing daily work to Standard Operating Procedures standards
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Georgetown University
Bachelor’s Degree in Business Administration
Skills Skills
  • Proven ability to track results & utilize data to improve performance
  • Ability to analyze and present data to create easy to interpret and convincing business results
  • Success in developing strong working relationships across many layers of an organization, outside agencies/suppliers & across cultural boundaries
  • Proficient in developing RFP/RFQ for 3rd party developers, particularly in the retail digital space
  • Integration – joining people, processes or systems
  • Analytical and conceptual thinking – using logic and reason, creative and strategic
  • Comprehensive understanding of the latest developments and technologies in the retail digital marketing environment (retail websites, digital marketing, search marketing, prospect/audience targeting, lead acquisition, mobile, social media, etc.)
  • Influencing and negotiation skills
  • Problem solving
  • Resource management
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15 Retail Experience resume templates

1

Audi Progressive Retail Experience Lead Resume Examples & Samples

  • Audiusa.com brand website
  • Dealer advertising group websites
  • 285+ dealer websites
  • Audi digital sales lead program
  • MyAudi online ownership portal
  • Consumer mobile applications
  • Audi Progressive Retail Experience program (digital sales and service software, enterprise mobile applications and hardware tools at dealers)
  • Align with AoA Field on all Audi Progressive Retail activities
  • Ensure high dealer adoption and enthusiasm for Audi Progressive Retail tools
  • Lead business requirements gathering for Audi Sales Assist, eCPO and eDelivery applications
  • Develop and lead dealer-facing communication regarding the Audi Progressive Retail Experience initiative
  • Develop and regularly distribute powerful and convincing dealership ROI metrics for Progressive Retail (SSI, IQS, Loyalty, dealership employee revenue, cycle time)
  • Lead process to respond to dealer inquiries and suggestions regarding proprietary and 3rd party Progressive Retail tools (sales and service)
  • Manage and update content on AudiProgressiveRetail.com
  • Collaborate with (11) Retail Digital Specialists and (5+) Performance Excellence Coaches to determine dealership best practices and leverage this teams collective reach to ensure consistent adoption of Progressive Retail tools by dealers
  • Document business requirements that will be used by software engineers to develop and enhance digital applications
  • Create and execute plans, revising these as necessary to meet the demands of the project
  • Advocate development best practices
  • Act as liaison between Audi dealers, AoA internal stakeholders and 3rd parties
  • Interface directly with other AoA business owners to understand their business requirements and determine potential synergies via leveraging or enhancing the existing Progressive Retail platform
  • Effectively communicate issues, risks and dependencies with project stakeholders, escalating where appropriate
  • Relentlessly review the output of the software development teams
  • Build good relationships with team members, ensuring a high level of team morale and assist team members in their career development
  • Retail automotive experience; knowledge of automotive sales and marketing environment
  • Experience in managing teams / leading agencies
  • Automotive OEM field sales management experience
  • Automotive dealership sales or management experience
  • Automotive after sales experience a plus
  • Experience working in or directly with an agency and/or creative and/or technical consultancy is advantageous
  • Comprehensive understanding of the latest developments and technologies in the retail digital marketing environment (retail websites, digital marketing, search marketing, prospect/audience targeting, lead acquisition, mobile, social media, etc.)
  • Verbal and written communication must clear, concise, and well-articulated
  • Proven ability to track results & utilize data to improve performance
  • Success in developing strong working relationships across many layers of an organization, outside agencies/suppliers & across cultural boundaries
  • Proficient in developing RFP/RFQ for 3rd party developers, particularly in the retail digital space
  • Comfortable working with tight deadlines; must be proactive and able to multi-task
  • Ability to analyze and present data to create easy to interpret and convincing business results
  • Leadership – skilled in motivating, training, and leading people
  • Bachelor's degree in related field
  • Master’s degree in related field
2

Audi Progressive Retail Experience Lead Resume Examples & Samples

  • Audi Experience strategy and execution (entire Audi online and in-store sales, service and ownership experience)
  • Collaborate with (11) Retail Digital Specialists to determine dealership best practices and leverage this teams collective reach to ensure consistent adoption of Progressive Retail tools by dealers
  • 7 years of professional experience
3

Retail Experience Apprentice Resume Examples & Samples

  • Assist in new product development, rollouts, setting deadlines and following up on product sell thru
  • Field communication on new visual merchandising as needed
  • Running cost analysis on all new products
  • Setting up in-store marketing and signage
  • Assist in managing product manufacturing schedules with vendors
  • Assist in developing retail strategy for ecommerce as well as Gear Shops
  • Manage Retail/Marketing calendar and key dates
  • Build decks for new Retail Experience ideas for presentation purposes
  • Weekly communication with the Gear Shop managers to gather insights on products and top sellers
  • Assist in Crunch Time to analysis Gear Shop business
  • Assisting in Crunch Time bid entry, reviewing pricing and costs on all new product
  • Support all venues as well as corporate teams by contributing where needed
  • Communicate data captured on weekly calls with stores to corporate team
  • Ability to commit for a yearlong trainee program out of Los Angeles
  • Passion for music, entertainment and culture a must!
  • Understanding of digital retail marketing strategies & fashion apparel manufacturing
  • Experience with data analysis preferred
  • Advanced Microsoft Word, Excel, Outlook and PowerPoint skills
  • Strong attention to detail and advanced preparation. Superior organization skills are a must
  • Ability to multi-task and handle several projects at one time both individually and through cross functional teams
4

Omni-channel Retail Experience Strategist Resume Examples & Samples

  • Lead customer research to evaluate and drive the Verizon retail experience
  • Synthesize findings from fieldwork, customer interviews, and desk research to influence design
  • Bring to life the voice of the customer, connecting experience design and business operations to the customer
  • Work closely with the design and business teams to identify customer pain points and turn them into actionable customer journey maps
  • Create experience briefs that will drive innovations within the design team
  • Develop and manage research roadmap with business units
  • Manage external research and agency partners in executing Verizon’s research plans
  • Use human-centered planning and financial modeling to develop business models for concepts & help shape their design
  • Develop business models that enhance the customer experience and drive consumer satisfaction
  • Develop business cases for concepts & designs to unlock top line growth
  • Translate brand strategy into retail principles and roadmap to define the Total Experiences and ongoing evolution of the retail experience
  • Manage and partner with 3rd parties to leverage cross-functional insights to render strategic recommendations
  • Lead and develop a multi-disciplinary team consisting of indirect resources throughout the company
  • Ensure the team delivers the highest standard of departmental, cross-discipline, and intra-company teamwork and collaboration
  • Leverage insights from multiple sources to understand customer expectations, pain points, and gaps/opportunities within the work stream
  • Partner with several staff functions to provide governance, streamline deliverables, and achieve high performing results
  • Incorporate Lean Six Sigma methodology to simplify processes with the objective of delivering higher quality and increasing return on investment (ROI)
  • 6+ years in retail, customer experience Omni channel experience design
  • 6+ years in UX & UI design
  • Experience leading customer interviews & field research
  • Proven experience for creating consumer facing service experience for consumer desirable brands
  • Demonstrated program/project management in a cross-functional environment
  • Excellent skills required to compile, analyze customer data and understanding cause and effect relationships
  • Comprehensive understanding of customer experience, company policies, procedures, and KPI measurements
  • Strategic and analytical thinker who can assess data and make appropriate process decisions/recommendations
  • Ability to work under pressure on multiple projects simultaneously while meeting deadlines with frequent interruptions and redefined priorities
  • Strong written and oral communications skills with the ability to present and work with senior leaders
  • Ability to gather information; extract relevant data and apply knowledge to develop and create communications
  • Keen understanding of the elements required defining and developing a leading customer experience
  • Strong follow up, organization and prioritization skills with excellent attention to detail
  • Strong proficiency using Microsoft Office
  • Understanding of Lean Six Sigma methodology a plus
  • BA or BS required
5

Retail Experience Manager Resume Examples & Samples

  • Ensure customer experience and merchandising standards are met
  • Hire and manage four to five sales associates, with accompanying responsibilities of allocating, and directing work, training, managing performance and any disciplinary issues, and supporting career development, among other key managerial responsibilities
  • Create efficient weekly labor schedule considering event hours and sales volume requirements
  • Handle all administrative aspects of the sale including: pulling products from inventory, accepting customer payments and filing the completed orders
  • Work with Amazon Device Marketing and Product Management to incorporate event findings into marketing plan and product roadmap
  • Demonstrate model behavior as Amazon brand ambassador and device evangelist
  • Attract and engage customers
  • Open and close POS system, balance register and make cash deposits daily at a Wells Fargo branch
  • Demonstrate deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
  • 2-3 years of retail store management experience
  • 3-4 years of people management experience
  • 5-6 years of people management experience
  • High attention to detail and proven ability to complete multiple activities simultaneously
6

Senior Manager of Retail Experience Resume Examples & Samples

  • 10 years of Marketing experience
  • 5 years Management experience
  • Intermediate to advanced experience with Microsoft Excel and PowerPoint
  • Strong in planning and execution
  • Ability to plan and manage projects, tasks and workflow, including managing multiple projects with competing demands and deadline pressure
  • Ability to create a vision
  • Knowledge of market trends and consumer preferences
  • Spatial awareness
  • An interest in color, design and/or home décor
7

Aus-weekend S-retail Experience Required Resume Examples & Samples

  • Ensure the facility is provided with high quality security services to protect people and property
  • Report safety concerns, security breaches and unusual circumstances both verbally and in writing
  • Physical and Mental Functions
  • Climb stairs, ramps, or ladders occasionally during shift
  • Run as needed
8

Amazon Pop Up Retail Experience Manager Resume Examples & Samples

  • 5+ years of retail store management experience and P&L experience
  • 4+ years of people leadership experience
  • Experience leading multiple units of business
  • Multi unit leadership experience
9

Amazon Pop Up Retail Experience Manager Chicago Resume Examples & Samples

  • Retail experience in consumer electronics
  • Experience in communicating and presenting product features and teach others to sell
  • 7+ years of people management experience
10

Amazon Pop Up Retail Experience Assistant Manager Woodfield Mall Resume Examples & Samples

  • Assist Store Manager in identifying training needs and providing ongoing training in areas including demo and
  • Assist Store Manager in operational functions including pricing verification, inventory management and
  • 6-8 years of relevant work experience in customer facing retail sales
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales
  • Experience in recruiting, hiring and developing a talent pipeline to support future growth opportunities
11

Retail Experience Executive Resume Examples & Samples

  • Activate and expand specialized stores for new products, exploit the needs for potential new store openings
  • Develop business and engagement strategy to raise the customer’s pool and expand store traffic
  • Coordinate store design development, implementation, ensure the level of stores design meets required standards
  • In cooperation with relevant parties coordinate education and training of store staff
  • Ensure high level of customer satisfaction & experience through superior service & engagement in new products stores
  • Pursue awareness of market trends in the retail industry, understand customer initiatives and monitor comparable industries
  • Manage budget
12

Amazon Pop Up Retail Experience Consultant Freehold Raceway Mall Resume Examples & Samples

  • Be an expert in interacting with customers by effectively using selling tenants and educating customers
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Excellent verbal and written communications skills
13

Director of Retail Experience, THD Channel Resume Examples & Samples

  • Experience developing direct reports
  • Experience organizing projects from start to finish
  • Managing direct reports
  • Strong decision making ability and able to deal with ambiguity
  • Ability to energize a team around a vision
  • Creative problem solving skills, with the ability to foresee potential issues
  • Highly organized, thorough, and detail-oriented
  • Strong collaboration skills, personable, able to navigate structure and create relationships
  • Ability to derive insights from data
  • Critical thinking and intuition
14

Amazon Pop Up Retail Experience Consultant Town Center Resume Examples & Samples

  • Model behavior as an Amazon brand ambassador and device evangelist
  • Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
  • Be an expert in interacting with customers by effectively using selling tenants and educating customers
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Open and close the Pop Up location including point-of-sale system, balance register and make cash deposits daily
  • Ability to troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Contribute to continuous improvement of the customer experience and store operations by participating the in the development of best practices and continuous product knowledge
  • Reset and merchandise the store
  • Assist Store Manager in operational functions including pricing verification, inventory management
  • May be working by yourself and making decisions to help customers and meet their needs
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • 3-5+ years of customer facing retail store experience
  • Able to work flexible work hours including nights and weekends and holidays
  • Experience working with tracking and analyzing numbers
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Experience in simplifying a product solution by articulating acquired product knowledge gathered through the utilization of training resources
  • High School Diploma or equivalent
  • 5-7+ years of retail store experience, preferably consumer electronics or high-tech products
  • Excellent verbal and written communications skills
  • Composed, poised and professional demeanor
  • Experience with detail oriented work and communication
  • Willingness to roll up one’s sleeves to get the job done
  • Bachelor's degree in Business Administration or related area
15

Retail Experience Manager Resume Examples & Samples

  • Minimum one year experience in training or adult education environment
  • Minimum one year experience in retail, retail operations, retail distribution, merchandising, sales, marketing and/or service organizations required
  • Must be able to work evenings, weekdays, and some holidays
  • Exceptional interpersonal communication skills required
  • Strong professional presence with voice command for authoring web-based and/or live presentation skills required
  • Behaviors that exhibit an energetic and enthusiastic attitude required
  • Forward-thinking problem-solver with demonstrated success in going ‘above and beyond’ for internal and external clients and/or customers
  • Proven track record of successful education channels to adult learners on mobile electronic products. Experience in authoring tool applications for learning management system hosting
  • Experience in design and development of written training materials, manuals, guide books, job aids, etc
  • Must be proficient in computer software and internet browsing technologies (for example: Google Chrome, Google Docs, Google Sheets, etc.)
  • Ability to use proprietary systems that track personnel and client/product information
  • Strong use and understanding of remote business tools such as smart phones, tablets, and/or laptop use
  • Access to home computer, reliable 24/7 internet connectivity for e-mail and daily web reporting
  • Access to printing capabilities for training materials, job aids, written reports, etc
16

Retail Experience Manager Resume Examples & Samples

  • High School diploma or GED required; Bachelor’s degree preferred
  • Must be able to work evenings, weekdays, weekends, and some holidays
  • Minimum one year experience in retail sales or product demonstration
  • Consumer electronic experience is required
  • Strong presentation and/or selling skills required
  • Demonstrate high energy and enthusiastic attitude
17

Amazon Pop Up Retail Experience Assistant Manager Town Center Resume Examples & Samples

  • Model desired behavior for staff as Amazon brand ambassador and device evangelist
  • Assist Store Manager in identifying training needs and providing ongoing training in areas including demo and selling skills, product knowledge and store operations
  • Be an expert in interacting with customers by effectively using selling tenants and educating customers
  • Provide functional leadership of team during periods when store manager is not on site
  • Assist Store Manager in operational functions including pricing verification, inventory management and reporting
  • Direct the work of reporting store team members with guidance from Manager
  • Prioritizes daily work for team and forms execution plans in consultation with Manager
  • Evaluate the business weekly and participate in weekly business reviews
  • Maintain deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to associates so they can do the same with customers
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Open and close point-of-sale system, balance register and make cash deposits daily
  • Ability to troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Contribute to continuous improvement of the customer experience and store operations by participating the in the development and presentation of best practices
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Responsible for the physical safety of the merchandise and the store
  • 6-8 years of relevant work experience in customer facing retail sales
  • 2-3 years of management experience in an operations or sales supervisory role or as an assistant manager
  • Able to work flexible work hours including nights and weekends and holidays
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Experience in recruiting, hiring and developing a talent pipeline to support future growth opportunities
  • Experience writing schedules to labor hours and managing a P&L
  • High School Diploma or equivalent
  • 8-10 years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
  • 2-3 years of management experience in an operations or sales manager role, preferably consumer electronics or
  • Retail or Operations Management experience
  • High attention to detail
  • Willingness to roll up one’s sleeves to get the job done
  • Excellent verbal and written communications skills
  • Composed, poised and professional demeanor
  • Bachelor's degree in Business Administration or related area
18

Amazon Pop Up Retail Experience Manager The Streets Resume Examples & Samples

  • Attract and engage customers while exhibiting deep product knowledge and displaying product features, pricing and program offers
  • Hire and manage a team of sales associates with accompanying responsibilities of allocating and directing work, managing performance and any disciplinary issues, providing regular feedback to support employees’ growth, onboarding new associates, training, and supporting career development, among other key managerial responsibilities
  • May manage one or more stores, larger or different format or stores that are more complex
  • Regularly visits store locations and spends some time working the floor
  • Proactively identifies process improvements, determines root causes/road-blocks, and designs solutions, along with Divisional Manager, to significantly improve operational excellence
  • Determine and drive best practices to deliver performance metrics
  • Create an effective weekly labor schedule considering allocated labor hours, Amazon labor guidelines, applicable labor laws, promotional and holiday event hours, tasking requirements and sales volume requirements
  • Establish and carry out a POS training protocol for associates with a goal of 100% accuracy in money counts
  • Possesses deep knowledge of customer behavior patterns. Teaches direct reports to look for these kinds of patterns and use the data to make small, incremental improvements around the store and improving the associates selling tenants
  • Develops good relationships with internal corporate teams such as Product Management to convey store-level feedback and regularly advocates for the customer
  • Presents store(s) performance information to leadership at Weekly Business Reviews and Quarterly Business Reviews
  • Works through the store team to create and maintain a welcoming store environment
  • Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders
  • Follow procedures for inventory management with a goal of 100% accuracy of inventory counts
  • Maintain merchandising standards while troubleshooting on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Works with Lead in being responsible for the physical safety of the merchandise and the stores
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • 5+ years of retail store management experience and P&L experience
  • 4+ years of people leadership experience
  • Retail experience in consumer electronics
  • Ability to work flexible hours including nights,weekends and holidays
  • Experience leading multiple units of business
  • Experience in recruiting, hiring and developing a talent pipeline to support future growth opportunities
  • Experience in communicating and presenting product features and teach others to sell
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Bachelor's degree in Business Administration or related area
  • 7+ years of people management experience
  • Multi unit leadership experience
  • Strong written and verbal communication skills
  • Attention to detail
  • Composed, poised and professional demeanor
  • Willingness to roll up one’s sleeves to get the job done
  • Demonstrated success in problem solving and delivering results
  • Resume that shows steady progression in Retail Management for 3+ years
  • Deep understanding of Amazon devices and the Amazon ecosystem
  • Passion for Amazon and commitment to delighting customers
19

Amazon Pop Up Retail Experience Assistant Manager The Streets Resume Examples & Samples

  • Model desired behavior for staff as Amazon brand ambassador and device evangelist
  • Assist Store Manager in identifying training needs and providing ongoing training in areas including demo and selling skills, product knowledge and store operations
  • Be an expert in interacting with customers by effectively using selling tenants and educating customers
  • Provide functional leadership of team during periods when store manager is not on site
  • Assist Store Manager in operational functions including pricing verification, inventory management and reporting
  • Direct the work of reporting store team members with guidance from Manager
  • Prioritizes daily work for team and forms execution plans in consultation with Manager
  • Evaluate the business weekly and participate in weekly business reviews
  • Maintain deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to associates so they can do the same with customers
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Open and close point-of-sale system, balance register and make cash deposits daily
  • Ability to troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Contribute to continuous improvement of the customer experience and store operations by participating the in the development and presentation of best practices
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Responsible for the physical safety of the merchandise and the store
  • 6-8 years of relevant work experience in customer facing retail sales
  • 2-3 years of management experience in an operations or sales supervisory role or as an assistant manager
  • Able to work flexible work hours including nights and weekends and holidays
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Experience in recruiting, hiring and developing a talent pipeline to support future growth opportunities
  • Experience writing schedules to labor hours and managing a P&L
  • High School Diploma or equivalent
  • 8-10 years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
  • 2-3 years of management experience in an operations or sales manager role, preferably consumer electronics or
  • Retail or Operations Management experience
  • High attention to detail
  • Willingness to roll up one’s sleeves to get the job done
  • Excellent verbal and written communications skills
  • Composed, poised and professional demeanor
  • Bachelor's degree in Business Administration or related area
20

Amazon Pop Up Retail Experience Assistant Manager Arizona Mills Resume Examples & Samples

  • Provide functional leadership of team during periods when store manager is not on site
  • Prioritizes daily work for team and forms execution plans in consultation with Manager
  • 2-3 years of management experience in an operations or sales supervisory role or as an assistant manager
21

Amazon Pop Up Retail Experience Consultant The Streets Resume Examples & Samples

  • Model behavior as an Amazon brand ambassador and device evangelist
  • Maintain deep product knowledge with the ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
  • Be an expert in interacting with customers by effectively using selling tenants and educating customers
  • Develop and execute product demonstration programs, device workshops and special events for a retail setting
  • Open and close the Pop Up location including point-of-sale system, balance register and make cash deposits daily
  • Ability to troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Contribute to continuous improvement of the customer experience and store operations by participating the in the development of best practices and continuous product knowledge
  • Reset and merchandise the store
  • Assist Store Manager in operational functions including pricing verification, inventory management
  • May be working by yourself and making decisions to help customers and meet their needs
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • 3-5+ years of customer facing retail store experience
  • Able to work flexible work hours including nights and weekends and holidays
  • Experience working with tracking and analyzing numbers
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Experience in simplifying a product solution by articulating acquired product knowledge gathered through the utilization of training resources
  • High School Diploma or equivalent
  • 5-7+ years of retail store experience, preferably consumer electronics or high-tech products
  • Excellent verbal and written communications skills
  • Composed, poised and professional demeanor
  • Experience with detail oriented work and communication
  • Willingness to roll up one’s sleeves to get the job done
  • Bachelor's degree in Business Administration or related area
22

Manager, ISC DTC Retail Experience Resume Examples & Samples

  • Oversee the development, delivery and implementation of in-store graphics, in-store communications for Brand Concept Stores that fulfils the overall goals and objectives of marketing and product strategy
  • Utilize the overall marketing and product strategies, build and manage the in-store graphics calendar and associated budget
  • Adapt Global creative for use in Brand Concept Stores. ; from window campaign through in-store point of sale communication
  • Create in-store communication package to drive clear consumer journey in-store, highlighting product features, statements and increase sell-through overall and in strategic product lines
  • Brief in design agencies for graphic adaptations, manage creative process from concept to production to campaign installation, and ensure flawless rollout of creative assets
  • Partner with merchandising, planning and store operations to create effective campaign directives that will provide clear execution expectations for the store and field teams
  • Initiate new opportunities in the store environment for marketing program communication to drive sales
  • Partner with DTC Retail Experience team and Visual Merchandising Excellence team on New Store Openings
  • Proficiency with MS Office products, including Outlook, Word, Excel, and PowerPoint. Knowledge of InDesign, Illustrator and Photoshop a plus
  • Excellent project management skills, with proven ability to manage large projects in on time and to budget
  • Demonstrated ability to successfully negotiate and influence outcomes
  • Ability to think through innovative, cost effective alternatives
  • Ability to work independently and make decisions with limited direction and under tight deadlines
  • Ability to cope with change, make decisions and act comfortably with risk and uncertainty
  • Ability to travel both domestically and internationally up to 20% of the time
  • A minimum 4 years of marketing, retail or production experience
  • A minimum two years of management experience
  • Graduate level BA or Graduate level Marketing, Business or Engineering preferred
23

Amazon Pop Up Retail Experience Consultant Green Acres Mall Resume Examples & Samples

  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Experience with detail oriented work and communication
  • Bachelor's degree in Business Administration or related area
24

Seasonal Pop-up Retail Experience Associate The Shops Resume Examples & Samples

  • Model desired behavior as an Amazon brand ambassador and device evangelist
  • Complete product trainings promptly to learn about existing products and new releases
  • Ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
  • Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Merchandise the store daily including pricing verification, inventory management
  • May be required to open and close the Pop Up, staff the Pop Up by yourself, and make decisions independently to help customers
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Assist lead to be responsible for the physical safety of the merchandise and the store
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • 1+ years of customer facing retail store experience
  • Able to work flexible work hours including nights, weekends and holidays
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • High School Diploma or equivalent
  • 2+ years of retail store experience, preferably consumer electronics or high-tech products
  • Composed, poised and professional demeanor
  • Experience with detail oriented work and communication
  • Willingness to roll up one’s sleeves to get the job done
25

Flex-time Seasonal Pop-up Retail Experience Associate The Shops Resume Examples & Samples

  • Model desired behavior as an Amazon brand ambassador and device evangelist
  • Complete product trainings promptly to learn about existing products and new releases
  • Ability to clearly and effectively communicate and demonstrate product features, pricing and program offers
  • Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • Merchandise the store daily including pricing verification, inventory management
  • May be required to open and close the Pop Up, staff the Pop Up by yourself, and make decisions independently to help customers
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Assist lead to be responsible for the physical safety of the merchandise and the store
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • 1+ years of customer facing retail store experience
  • Able to work flexible work hours including nights, weekends and holidays
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • High School Diploma or equivalent
  • 2+ years of retail store experience, preferably consumer electronics or high-tech products
  • Composed, poised and professional demeanor
  • Experience with detail oriented work and communication
  • Willingness to roll up one’s sleeves to get the job done
26

Flex-time Seasonal Pop-up Retail Experience Associate Perimeter Mall Resume Examples & Samples

  • Merchandise the store daily including pricing verification, inventory management
  • 1+ years of customer facing retail store experience
  • Experience working independently with minimal supervision
  • High School Diploma or equivalent
27

Seasonal Pop-up Retail Experience Consultant The Shops Resume Examples & Samples

  • Model desired behavior for staff as Amazon brand ambassador and device evangelist
  • Complete product trainings promptly to learn about existing products and new releases
  • Assist manager in identifying training needs and providing ongoing training in areas including demo and selling skills, product knowledge and store operations
  • Give peer-to-peer feedback when peers are not performing daily work to Standard Operating Procedures standards
  • Assist manager in operational functions of the location including merchandising, pricing verification, inventory management and reporting
  • Help identify trends for weekly business review with manager
  • Ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to associates so they can do the same with customers
  • Handle all administrative aspects of the sale including: opening and closing POS system, accepting customer payments, balance register and make cash deposits daily or schedule bank pick-up service, pulling products from inventory, and filing the completed orders
  • Create an effective weekly labor schedule considering allocated labor hours, Amazon labor guidelines, applicable labor laws, promotional and holiday event hours, tasking requirements and sales volume requirements
  • Troubleshoot on-site, ensuring all products displayed are working properly and replacing any malfunctioning products as necessary
  • Assist customers with devices that may not be operational and assist customers in setting up devices that they have purchased
  • May be required to open and close the Pop Up, staff the Pop Up by yourself, and make decisions independently to help customers
  • Contribute to continuous improvement of the customer experience and store operations by participating the in the development and presentation of best practices
  • Receive and restock products from stockroom to ensure products are readily available for customers
  • Responsible for the physical safety of the merchandise and the store
  • Be on your feet for up to 8 hours at a time
  • Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • 2+ years of relevant work experience in customer facing retail sales
  • Able to work flexible work hours including nights, weekends and holidays
  • Experience working independently with minimal supervision
  • Experience in assisting customers in person and on the phone, completing trainings, tracking and recording sales and traffic data, merchandising products and promotional materials, cleaning and maintaining presentation standards, keeping product demos functional and receiving inventory
  • Experience writing schedules to labor hours
  • High School Diploma or equivalent
  • 3+ years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
  • 2+years of people management experience, preferably consumer electronics or high-tech products
  • Experience with detail oriented work and communication
  • Willingness to roll up one’s sleeves to get the job done
  • Strong verbal and written communications skills
  • Composed, poised and professional demeanor
28

Seasonal Pop-up Retail Experience Consultant Pentagon City Mall Resume Examples & Samples

  • Assist manager in identifying training needs and providing ongoing training in areas including demo and selling skills, product knowledge and store operations
  • Experience writing schedules to labor hours
  • Strong verbal and written communications skills
29

Head of Retail Experience Resume Examples & Samples

  • Develop and execute a 360 Retail Growth Layer/Business Model from inception to retail execution and ongoing support/design
  • Managing external Licensing Companies/Brands, Production/Distribution Partners, Agencies and Co-lab Partnerships
  • Develops resolutions through ingenuity and creativity to identify innovative solutions
  • Eye for design tying to marketing strategy
  • Works independently
  • Gathers input from all levels and disciplines and quickly synthesize into actionable results
  • Thrives in a fast-paced ever-changing environment, self-starter
  • Innately curious and driven
30

Amazon Pop Up Retail Experience Assistant Manager Resume Examples & Samples

  • Assist manager in operational functions including pricing verification, inventory management and reporting
  • Give peer to peer feedback when peers are not performing daily work to Standard Operating Procedures standards
  • Help identify trends for Weekly Business Review with manager. Maintain deep product knowledge with ability to clearly and effectively communicate and demonstrate product features, pricing and program offers to associates so they can do the same with customers
  • Reset and merchandise the store. May be required to open and close the Pop Up, staff the Pop Up by yourself, and make decisions independently to help customers
  • Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge
  • Works with manager to be responsible for the physical safety of the merchandise and the store
  • Be on your feet for up to 8 hours at a time. Push, pull, lift or carry items up to 40 pounds (with or without reasonable accommodation)
  • 6+ years of relevant work experience in customer facing retail sales
  • 8+ years of relevant work experience in retail sales, preferably consumer electronics or high-tech products
  • 2+ years of management experience in an operations or sales manager role, preferably consumer electronics or high-tech products
31

Retail Experience Manager Resume Examples & Samples

  • Design, create, lead and activate retail experience strategy across CZ and SK regions
  • Provide a premium experience to consumers across various touchpoints
  • Sets, develops and implements customer experience standards in the channel
  • Strategy definition for building IQOS uniqueness across retail
  • Define the Brand presentation and positioning across retail
  • Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience
  • Collaborate with colleagues across various departments and team to reach the commercial goals
  • College / University: Minimum qualification requirement should be degree in Business/Commerce, Marketing
  • Solid experience in Retail with strong focus on consumer in multinational company/managerial position in retail (5y functional experience, 2y managerial)
  • High customer and people service orientation
  • Fluent English and Czech/Slovak is a must
  • Experience with leading teams
  • Ability to develop effective and immediate solutions