Retail Director Resume Samples

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BJ
B Johnston
Bonita
Johnston
9255 Eichmann Islands
San Francisco
CA
+1 (555) 724 8584
9255 Eichmann Islands
San Francisco
CA
Phone
p +1 (555) 724 8584
Experience Experience
03/2015 present
Los Angeles, CA
Senior Retail Director
Los Angeles, CA
Senior Retail Director
03/2015 present
Los Angeles, CA
Senior Retail Director
03/2015 present
  • District Managers and Store Managers
  • Ensure identification and improvement of best practices by own store format and compliance within the Market retail store portfolio
  • Market Senior Management team
  • Ensure high employee engagement at every level through effective motivation, coaching, training, and development of personnel in the team
  • Manage and control operational expenses in line with the Market retail budget
  • Mall owners and senior management
  • Emerging Markets , Direct to Consumer ( DTC ) Lead & team
06/2012 10/2014
Philadelphia, PA
UKI Consumer Retail Director
Philadelphia, PA
UKI Consumer Retail Director
06/2012 10/2014
Philadelphia, PA
UKI Consumer Retail Director
06/2012 10/2014
  • Pro-active Business & marketing planning to show good levels of ROI, increased share of wallet and focused activities
  • Recognizes outstanding contributions by employees and teams
  • Target new developing consumer channels
  • The primary function is to manage and grow the existing Retail Accounts Base
  • Grow share of wallet with existing retailers to support growth KPI’s
  • Internal project management across finance, service, marketing, GSC, Operations and Product Management to support key retailers
  • Engagement with customer at all levels including senior management in order to completely understand their business drivers
10/2008 01/2012
Boston, MA
Retail Director
Boston, MA
Retail Director
10/2008 01/2012
Boston, MA
Retail Director
10/2008 01/2012
  • Building strong relationship with business partners to elevate Burberry Brand in the regional markets and to maximize the revenue and seeking opportunities to grow
  • Recruit and select Retail Sales Managers and Unit Managers
  • Participate in the preparation of the financial projections for the Business Development (Lease) plan in the region to elevate retail productivity Merchandising, VM, and Operations teams
  • To monitor progress and provide performance data
  • To motivate and develop Sales Managers and Unit Managers
  • Conduct weekly meetings with District Managers to understand each store’s profile to maximum sales by driving all KPIs and sharing best practice retail initiatives across markets
  • Develop and execute Promotion Schedule
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Ball State University
Bachelor’s Degree in Business
Skills Skills
  • Excellent problem solving skills and ability to anticipate and adjust for potential roadblocks
  • Capable of working independently under little guidance on several projects simultaneously
  • Ability to collect information and data, define problems, evaluate processes, and establish logical, efficient processes to streamline business processes
  • Ability to evaluate results and measure performance against goals
  • Strong decision making, negotiation, and communication skills
  • Ability to develop and lead people
  • Able to demonstrate managerial courage and interface with all levels of leadership
  • Sound business acumen, including familiarity with financial reporting and measurements
  • Advanced knowledge of MS Word and Excel, Inventory software, Internet software, Order processing systems and Database software, POS systems (extracted reporting)
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15 Retail Director resume templates

1

Retail Director Resume Examples & Samples

  • Responsible for defining and managing all inbound, in-store and outbound processes of the retail platform: Receiving, Shipping, Inventory management, Scheduling, Store office (Cash, security), Store fixtures, Systems (POS, Inventory management, Scheduling)
  • Provide guidance to field leadership to deliver profitable contribution
  • Partner with store management to ensure key initiatives are met and provide day-to-day support
  • Responsible for resolving platform operational issues in partnership with cross functional departments
  • Align adidas Group Retail operational goals with store based processes
  • Work directly with Merchandising, eCommerce, Supply Chain, Finance, HR, and Marketing to ensure needs are understood and prioritized
  • Communicate and support field management in implementing new store initiatives from back office
  • Prepare weekly reporting for executive management
  • Manage key projects that will drive improvement in sales, profit, and/or operational efficiency while influencing any impacted stakeholders
  • Manage, lead, and develop a high performing Store Operations team
  • Strong decision making, negotiation, and communication skills
  • Excellent problem solving skills and ability to anticipate and adjust for potential roadblocks
  • Ability to collect information and data, define problems, evaluate processes, and establish logical, efficient processes to streamline business processes
  • Capable of working independently under little guidance on several projects simultaneously
  • Able to demonstrate managerial courage and interface with all levels of leadership
  • Ability to develop and lead people
  • Ability to work with resources in remote locations and with competing priorities/needs, and create buy-in for a specific course of action
  • Bachelor's degree (B.A.) from four-year college or university,
  • Master of Business Administration (M.B.A) preferred
  • 10 years related experience and/or training; or equivalent combination of education and experience
  • Experience in fashion retailer preferred with both primary retail channel and outlet operations
2

Travel Retail Director Resume Examples & Samples

  • Design of operating models apt to work in a matrix environment (Indirect Channels VS Retail and Corporate VS Regions), managing properly the stakeholders
  • Propose new doors or partnership to further develop the channel
  • Evaluate and scout for new opportunities
  • Contribute to the store concept and, jointly with Merchandising and Store Planning, ensure the adoption
  • Identify the training need to be satisfied, according to channel business priorities
  • Coach and supervise Travel retail Store managers
  • Jointly with TRIC Category Manager, support the definition of master orders and merchandising for the channel, aligned with TRIC business priorities
  • Ensure the strategic initiatives identified for the channel development are in place and define remediation plans if gaps are identified
  • Set up specific control procedures in order to ensure corporate guidelines either strategical (e.g. visual) and commercial (e.g. discount policies) are fully in place
  • Manage the relationship with Travel Retails Managers to ensure a smooth adoption of strategic guidelines which support a fast channel boost
  • Manage the relationship with TR partners
3

Clinique Regional Retail Director, Wash D.C Resume Examples & Samples

  • Maintains Field Executive staff by recruiting, selecting, orienting, and developing employees
  • Maintains staffs’ job results by directing, coaching, monitoring, and appraising performance
  • Cascade sales, education and market strategies to Field and Retailer to align and engage teams in the vision
  • Establishes sales objectives by forecasting annual sales goals for regions and territories; projecting expected sales volume and profit for regions and territories
  • Achieves profitable sales plans by implementing education and marketing strategies, coordinating with company umbrella
  • Maintains sales volume and product mix by adding regional relevance to local education and marketing strategies without compromising brand equity—stays current with changing trends, market segment, economic indicators, and competitors
  • Works with retail management to ensure market-level strategic and business objectives are met
  • Directs and supports the consistent implementation of company initiatives
  • Evaluates sales performance against investment and is accountable for profitable achievement of sales for assigned region
  • Establishes and maintains a consistent corporate image throughout all merchandising, promotional images, and events
  • Understands the needs of the Clinique consumer in market. Leverage the appropriate programs by developing field action plans to differentiate Clinique in region amongst competitors
  • Maintains a customer-centric service focus amongst all stores in the region. Educate retail management and Field Teams to create Clinique’s service experience for Clients
  • Work with CRM teams to understand client shopping patterns and monitor trends. Implement Client Engagement strategies to maximize client loyalty through service experiences
4

Clinique Regional Retail Director, Houston Resume Examples & Samples

  • Maintains Field Executive staff by recruiting, selecting, orienting, and developing employees
  • Achieves profitable sales plans by implementing education and marketing strategies, coordinating with company umbrella
  • Works with retail management to ensure market-level strategic and business objectives are met
  • Directs and supports the consistent implementation of company initiatives
5

Retail Director Resume Examples & Samples

  • Develop and execute Marketing Plan
  • Design and Coordinate Displays
  • Develop and execute Promotion Schedule
  • Generate innovative ideas for increasing sales
  • Work with team to plan merchandising strategies, buys and focused product marketing
  • Monitor sales to identify top selling products and determine markdowns
  • Communicate with stores on new deliveries, product information and selling trends
  • Perform Sell Thru %, inventory and Gross Margin analysis, update buy plans
  • Reporting
  • Achievement of targeted business outcomes
  • Developing and implementing Store Plan o grams
  • Developing advertising strategies
  • Leveraging Suppliers
  • Bachelors Degree and 5-10 years retail management experience is preferred
  • High level of self motivation, autonomy and integrity
  • High volume special event merchandise experience is required
  • Knowledge of key retail metrics including sell thru analysis, inventory turns, sales, inventory management, staff expense
  • Proven retail promotional track record of success
  • Superior business results/achievement(s)
  • Prior management of multiple staff within retail environment
  • Retail Point of Sale experience and in depth knowledge is required
  • Excellent people skills
  • Proficient in adapting to new technologies
  • Target/deadline driven
  • Ability to multi-task in high paced environment
  • Ability to train and develop quality sales associates
  • Commitment to customer satisfaction and retention
  • P&L accountability
  • Willing to work event based hours that may include evenings, weekends and holidays
6

Clinique Regional Retail Director, Charlotte Resume Examples & Samples

  • Maintains staffs’ job results by directing, coaching, monitoring, and appraising performance
  • Cascade sales, education and market strategies to Field and Retailer to align and engage teams in the vision
  • Establishes sales objectives by forecasting annual sales goals for regions and territories; projecting expected sales volume and profit for regions and territories
  • Maintains sales volume and product mix by adding regional relevance to local education and marketing strategies without compromising brand equity—stays current with changing trends, market segment, economic indicators, and competitors
  • Work with CRM teams to understand client shopping patterns and monitor trends. Implement Client Engagement strategies to maximize client loyalty through service experiences
7

Amazing Retail Director Resume Examples & Samples

  • Senior leadership build up
  • Leading the FSS BD team to support brand expansion
  • Leading the amazing retail team to support brand on FSS execution
  • System & process update & upgrade
  • Team building
  • Education: Bachelor or above
  • Word Experience: 10+, relative working experience, retail industry
  • Skills: plain, communication, negotiation & coaching skill
8

Retail Director, Macau & Taiwan Resume Examples & Samples

  • Implement the strategic retail plan and develop a customer strategy for Hong Kong, Macau and Taiwan markets
  • Manage regional business plans to ensure the short, mid and long-term profitable growth of the brand
  • Formulate monthly/annual sales forecasts as to facilitate planning and improvement of P&L
  • Review operational records and reports to project sales and determine profitability
  • Lead the retail team to identify potential product needs, customers service and provide timely coaching to ensure the teams are able to meet and exceed the requirements of their roles
  • Monitor and review performance of retail and store team, identifying staff performance improvement of KPIs and career development
  • Maintain positive customer relations to develop customers’ loyalty
  • Collaborate with different departments to organize staff training, promotional, visual presentation and development programs for store staff in compliance with corporate standard, policies and procedures
  • Manage and oversee the daily store operations such as sales, expense control, staff recruitment, training, inventory management, security and safety, etc
  • Regularly report to the President of Asia Pacific for sales performance, store activities, inventory situations and important issues, etc
  • Evaluate market opportunities and assure the project management of new stores opening/ relocation/renovation
  • Perform other related ad hoc tasks and projects when necessary
9

Regional Retail Director Resume Examples & Samples

  • Develop retail strategies to build a strong regional presence in the region
  • Provide strategic direction and leadership to the team in line with company goals
  • Drive and achieve for sales and profit target in the region
  • Review market trend including sales program, product variety, pricing, action plan to maintain the competitiveness
  • Enhance the effectiveness and efficiency of the whole retail operation
  • Work closely with human resources department to plan training programs for frontline staff
  • Work closely with product development team on developing attractive new own-brand items
  • Liaise with internal stakeholders and partners
  • Travel in the region is required
10

Senior Retail Director Resume Examples & Samples

  • Drive and implement the Market Retail Strategy, focusing on the 5 P’s: People, Product, Premises, Processes and Profit, to continuously maximise profitability from the store portfolio, whilst ensuring this covers the requirements in conjunction with key stakeholders, including the Market MD and Global Retail CoE
  • Drive profitability of the franchise channel by ensuring the appropriate & strategically relevant franchise partner agreements, trade terms & investment decisions
  • Own & Lead the set-up of “Own Retail “in India whilst creating a strategic road map & its contribution to the overall market channel strategy
  • Ensure elaboration of a rolling ‘Retail deployment schedule’ by store, covering all retail marketing, visual merchandising and other activities and ensure implementation by operational coordination and close tracking
  • Define organizational structure, set objectives, and manage workloads and results to achieve goals while adopting best practices and achieving continuous process improvement
  • Minimum of 12years’ experience in the retail and trade marketing Industry, ideally in apparel/fashion/shoes or FMCG, with an operational background
  • Strong leadership skills, with a minimum of 4 years’ experience of leading multi store retail teams
11

Oracle Retail Director Resume Examples & Samples

  • Selling, executing and leading all aspects of complex engagements within the Oracle product suite achieving on-time and on-budget delivery
  • Developing new market-differentiated Oracle solutions and leading proposal development efforts
  • Assisting clients in the technical implementation and support of Oracle application-packaged solutions to improve business processes, including but not limited to: Fusion, EBS, PeopleSoft, CC&B, Siebel and Hyperion
  • Designing, implementing & supporting complex business processes in an Oracle environment
  • Designing, building, testing and deploying the technical components required for successful Oracle solutions
  • Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection
  • Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
12

Retail Director Nike Russia Resume Examples & Samples

  • At least 4/5 years retail field experience of managing a broad portfolio of retail stores
  • International brand experience required
  • Fluency in Russian and English essential
13

Global Retail Director Resume Examples & Samples

  • Working with key management to define all ORDRE retailer engagement pathways
  • Identifying key strategic partners
  • Establishing and maintaining relationship with major retailers globally
  • Managing seasonal sales campaigns for ORDRE designer portfolio in conjunction with ORDRE
  • English, Native or bilingual proficiency
14

Deloitte, Retail Director, SAP Resume Examples & Samples

  • Project managing SAP enabled transformation programmes in tier one retail accounts
  • Business development of Retail ERP , Supply Chain and Buying & Merchandising projects
  • Understand and design high level Retail Application architectures including SAP and prevalent non SAP systems
  • Managing large teams designing end to end solutions across the SAP and clients’ legacy systems estate including integration and reporting technologies
  • Developing implementation plans that maximize the potential of the SAP technology whilst minimizing implementation risk
  • Ensuring application architecture deliverables are consistent with solution design principles, standards and methodologies
  • Having a broader perspective of potential issues encountered when managing diverse teams and the strategies to overcome them; have a clear understanding of the firm’s commitment to creating a more inclusive culture
  • Solutions architecture of SAP solutions in at least three SAP implementation programmes across Finance and/or Supply Chain
  • Engagement in all phases of complex SAP implementation programmes
  • Excellent grasp of business processes and experience in making recommendations for process improvements
  • Strong communication and presentation skills: the ability to communicate technical information to non-technical individuals; and the ability to present to a range of audiences in a clear, concise, appropriate manner
  • Leading on commercials and sales requirements; developing market leading propositions; bid management; and commercial modelling
15

Retail Director Northern Europe Resume Examples & Samples

  • Strategic partner management
  • Manage the high-profile employee stores
  • Travel to Scandinavia, Belgium and Holland
  • Lead, motivate and develop the territory retail management and teams
  • Oversee the direction of coordinated merchandising and sales efforts across the territory
  • Oversee and orchestrate execution of new stores expansion plan
  • Manage financial budgets, including labour costs and expenses
  • Ability to build relationships with cross functional teams to drive improvements within the region
16

Retail Director AGS South Resume Examples & Samples

  • Develop and deliver strategy and vision for retail stores in your territory
  • Organize resources to ensure customer satisfaction, productivity, profitability and growth
  • Oversee and orchestrate execution of new stores
  • Fluency in English and German is essential
17

Retail Director UAE Resume Examples & Samples

  • Create a connection between internal and external customers to the Tiffany & Co. brand
  • Build trust and credibility
  • Exceed expectations
  • Honor the Tiffany legacy
  • Credibility: Demonstrates character, displays professionalism, models agility
  • Expertise & Judgment: Demonstrates expertise and business acumen, applies judgment, takes calculated risks
  • Strategy & Innovation: Thinks strategically, inspires creativity, plans and organizes
  • Partnership: Collaborates productively, cultivates and manages talent, communicates with impact
  • Execution: Strives for excellence, delivers results, and measures outcomes
  • Deliver profit plan sales and profitability targets with multi store oversight and responsibility
  • Demonstrate favorable/positive audit control results
  • Demonstrate favorable ROI on major investments
  • Ensure all day to day activities support the key retail strategies and current initiatives in order to drive the success of various types of business
  • Minimum of 10-15 years of sales management experience in retail, luxury retail or relevant customer related experience (i.e., hospitality). Proven track record in sales generation, managing the achievement of sales result and profitability targets
  • UAE Market exposure would be an advantage but not essential
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays when required
  • Ability to present business strategy to audiences utilizing current technology with strong professional presentation skills
  • Dynamic team player with ability to positively motivate staff and network locally, regionally and globally to build relationships
  • Fluency in English language is essential, Arabic speaking would be an advantage
  • A University degree
  • Jewelry experience, a graduate gemologist degree or Gemological Institute of America (GIA) qualification would be an advantage
18

Retail Director Resume Examples & Samples

  • Provide leadership and direct area Managers in all phases of store operations: merchandising, visuals, people, stock, sales & CRM
  • Ensure compliance from all area managers to all company sales policies, procedures, and quality standards in customer service
  • Provide Training activities if necessary. Communicate with different internal teams for training and/or development projects
  • Supervise staff development at the point of sale: appearance, rotation, product training, motivation, engagement with the brand
  • Execute new store openings, special events and promotions
  • Manage operational issues with landlords and search resources/support in view of promotions
  • Manage inventory calendar and develop strategies to promote sales and control inventory results
  • Coordinate product launches and seasonal VMs or promotions in order to execute locally
  • Feedback issues or suggestions in areas of Merchandising and Stock Management
19

Retail Director Nfs Iberia Central Resume Examples & Samples

  • Ensure a consistent level of operational standards and performance of retail stores
  • Work with cross functional partners to establish and identify growth opportunities throughout the territory
  • Serve as the retail representative on the territory leadership team
  • Fluency in English and Spanish/Portuguese is essential
20

Retail Director Resume Examples & Samples

  • Manage multi store retail performance through revenue, wages, shrinkage and operating income
  • Ensure the Veronica Beard brand comes to life through the execution of key brand, product, marketing and seasonal initiatives
  • Manage Store P&L to ensure productive and profitable operations. Establish monthly and annual budgeting and forecasting data and processes that maximize profitability, productivity and business growth
  • Leadership and people management, including human resource planning, proactively recruiting and hiring top talent, training and development, managing performance, coaching and counseling
  • Create and evaluate policies and procedures on an ongoing basis. Propose edits, develop and deploy improvements to processes and systems as needed
  • Support and work with key stakeholders to ensure omni channel operations and service
  • Oversee inventory management and establish Loss Prevention standards and programs to reduce losses
  • Ensure Visual Standards are in place and adhered to so that Brand Vision is realized
  • Monitor and analyze business trends, communicating inventory level and assortment needs to Planning and Merchandising to ensure sell-through potential is maximized
  • Proactively identifies areas of opportunity and/or change, recommends future actions, and coordinates implementation among various constituencies and across geographies
  • Liaise with external parties to ensured required permits and documentation are in order
  • Manage third parties involved with store openings to ensure that timelines and budgets are on target
  • Prepare operational structure for new stores and back office setup
  • Hire best in class talent for new stores, establish a robust onboarding program and coordinate the delivery of training for all staff as needed
  • Ensure that store teams are trained and knowledgable
  • Works with Store Managers to realise potential of store teams and identify succession opportunities
  • Ensure standards are maintain to enable to best client experience
  • Bachelor's degree in Business Administration or a related field
  • 8 years' retail management experience
  • 4 years' multi-store retail management experience
  • Experience with a luxury retailer strongly preferred
  • Retail operations, budgeting, planning, customer service, sales and people management experience
  • Merchandising, inventory control, loss prevention, point of sale systems, facility/equipment planning and buying experience
  • Staffing and selection, coaching and counseling, training and development, performance management, conflict resolution and employee relations experience
  • Must be proficient with MS Office
  • Ability to work independently in a field environment
  • Strong leadership skills and an ability to build and maintain a collaborative and highly engaged team
  • Effectively negotiates and manages external vendors
21

Retail Director NSO & NSP Iberia Resume Examples & Samples

  • Manage the high-profile owned store
  • Travel to Spain and Portugal regularly
  • Lead, drive, coach and inspire the territory retail management teams
  • Oversee the direction of coordinated merchandising and visual presentation efforts across the territory
  • Oversee and orchestrate execution of new stores expansion plan or divest plans
  • Execute global strategies and influence and develop regional specific business strategies
  • Provide regional insights on retail performance, relevant market information and opportunities /challenges in order to drive business results
  • Manage financial budgets, including labor costs and expenses
  • Enthusiasm and drive to implement regional initiatives to tight timelines
  • Fluency in English and Spanish is essential
22

UKI Consumer Retail Director Resume Examples & Samples

  • Ensures employees understand how their work contributes to LENOVO's strategy, market success and your organization's goals
  • Leads by example, set clear performance standards, provide straightforward feedback in a respectful way, and actively manage low contributors,
  • Recognizes outstanding contributions by employees and teams
  • Ensures a positive performance climate, listen to employees, address their issues and help employees succeed in LENOVO's matrix environment,
  • Fosters teamwork and inclusion among all employees - across locations
  • Encourages employees to be innovative, and support ideas that should be implemented
  • Continuously develops the employees to build a strong team: set clear development plans and goals for every reportee
  • Minimum 5 years proven sales management experience
  • Minimum of 5 years proven IT/Consumer industry retail sales experience
  • Network of contacts within targeted National retailers, e-tailers, and Distributors
  • Self-motivated and pro-active mentality
  • Energetic, sales driven attitude and a “must win” attitude
  • Proven face to face sales track record
  • Presentation and communication skills
  • Commercial understanding of National retailers
  • Requires travel
  • Retail channel sales experience
  • Must have good skills in working as a team and also on own initiative
  • Can work well under pressure and would look to problem solve
  • External sales based training
23

Retail Director Resume Examples & Samples

  • Responsible for building and maintaining strong working relationships with retail buyers and senior buyers particularly in mass market channels
  • Continually educating the retail community on eOne so we become top of mind and a critical part of their business
  • Identify retail opportunities both in and out of aisle to create incremental space for the brands in our portfolio
  • Communicate on a regular basis with all key buyers to ensure they are up to date on all the latest information with our brands
  • Work in close partnership with licensing team to understand licensee relationships with eOne as well as with retailers, roll out and launch plans for our properties and licensee’s products and any issues from a supply perspective in order to address directly with buyers
  • Develop annual retailer-specific business plans that includes strategies and revenue objectives to be based on licensing strategies, marketing initiatives and licensee plans as well as retailer corporate initiatives
  • Creation and delivery of targeted presentations to pitch retail programs to retailers at key time periods
  • Develop strong working relationships with key licensees sales teams to ensue regular updates on eOne Family properties sales and to create larger programs across categories based on key licensee promotions
  • Liaising with the wider licensing team on a regular basis and other departments such as International Licensing, Marketing, Product Development, Business Affairs and Accounts
  • Negotiate deal terms for any retail specific programs or DTR’s, managing the contractual process and liaising closely with the VP of Licensing, Legal and Accounts where necessary
  • Develop and manage retail specific budget for US & Canada
  • Monitor and provide analysis of licensees retail distribution, retail promotions and competitors ranges through regular store visits of all retailers along with Licensing team
  • Work with VP, Licensing – North America to brainstorm, set up and implement retail marketing events and promotions
  • Work closely with Canadian agent in building retail programs in Canada including evaluating and approving retail promotions
  • Regular attendance of trade shows and social industry functions where applicable – including Licensing Show
  • Assist in the preparation and the running of retail partner presentations and licensing trade shows
24

Regional Retail Director Resume Examples & Samples

  • At least 7 years of experience in retail management
  • Proficiency in Microsoft Office suite
  • Experienced leader and trainer of teams
  • Foreign Languages, a plus
25

Retail Director Resume Examples & Samples

  • Aligning with global teams to elevate ways of working at Retail and operating standards, Ensure that all Korea stores are continuously updated and champion Burberry global retail best practice across all areas of the retail business
  • Building strong relationship with business partners to elevate Burberry Brand in the regional markets and to maximize the revenue and seeking opportunities to grow
  • Work in conjunction with other regional teams to build consistent ways of working to make best decisions for the brand
  • Participate in the preparation of the financial projections for the Business Development (Lease) plan in the region to elevate retail productivity Merchandising, VM, and Operations teams
  • Conduct weekly meetings with District Managers to understand each store’s profile to maximum sales by driving all KPIs and sharing best practice retail initiatives across markets
  • Sales forecast on a regular basis by setting sales target for stores to improve the store KPIs
  • Ensure standards to acquire business development projects meet the Corporate Legal, Property, Financial, & other Governances and lead new store opening projects and store renovation as well by closely working with relevant functions
  • Review the effectiveness of the Talent Development Programs for retail talent including selection, transfer and promotion, and collaborate with Training team to develop and deliver effective training programs to upkeep shop staff’s sales/product knowledge to support retail-led growth
  • Responsible for the optimal sales incentive schemes and CRM development to retain/cultivate our VIP customers as a Burberry Brand Ambassador
  • Bachelor’s Degree in related field a plus
  • Minimum 15 years of related work experience in a consumer Retail sector, ideally gained with international specialty retailers in Luxury or Premium Industry
  • Mobility to make frequent domestic and overseas trips
  • Fluent in English to communicate closely with Regional office
  • Team management experience to lead various functions as a team
  • Analytical skill to improve KPIs
  • Negotiation skill to work with internal/external stake holders
  • Experience of effective team working across multi-functional departments
  • Effective communication skills in influencing at all levels to deliver results
  • Proven track records with extensive experience in retail sales management is essential
  • Experience in managing retail stores and overall sales operations process and sales strategy planning
  • Experience in dealing with regional business partners Multi-national work exposure is preferred
  • Fashion apparel and accessories experience preferred
  • Possess strong communication and interpersonal skills
  • Excellent analytical and problem-solving skills
  • Strong numerical sense and having the ability to work under high pressure
26

Retail Director Resume Examples & Samples

  • Retail Shops and Merchandising: Participates in the layout and configuration of furnishings, equipment and displays for retail shops. Creates a display and merchandising strategy that maintains the highest of standards, product mix, and showcases LEGO products and licensed products through excellent visual merchandising
  • Buying and Inventory Procedures: Establishes sources for buying products through suppliers and manufacturers approved by Group Retail. Develops key business relationships to procure high quality products, on time, at the lowest possible cost. Determines detailed procedures for warehousing, stocking, and managing product inventory
  • Operational Procedures: Establishes procedures and training for inventory management, customer service, store opening and closing, and cash management. Works with Security, Loss Prevention and the Finance Director to develop loss prevention procedures to minimize shrinkage. Develops staffing requirements, schedules, revenue and cost projections, and budgets
  • Operational Leadership: Determines the organizational structure, budgeting and staffing requirements for the retail division. Provides program oversight, leadership and direction to employees in the functional areas of retail operations, merchandising, purchasing, warehouse, inventory, and concessionaires. Is responsible for hiring, development, engagement, performance management, team building and other culture and people management activities
  • Executive Team Leadership: Serves as a member of the executive management team and develops and supports LEGOLAND California’s strategic and operating plans. Promotes and demonstrates Merlin and LEGO’s culture and core values through words and actions. Works effectively as a member of the senior leadership team to contribute to the strategic and cultural direction of the organization. Able to work independently to execute business plan within job scope. Exhibits the organizational and business savvy, and the interpersonal skills, to work effectively in a dynamic organization with inter-national and cultural differences
  • Safety: Responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated
27

Regional Retail Director Resume Examples & Samples

  • Partner with the Americas Direct Retail team to drive the opening of Dyson stores and directly operated retail locations across the Americas region
  • Monitor and evaluate the performance of the entire Americas retail estate, working with the markets to enhance performance where possible
  • Work with local markets and group to establish and evolve the infrastructure that is required to ensure the successful operation of stores across the Americas
  • Minimum 5 -8 years’ experience in retail stores required
  • At least 5 years of experience in retail creative design
  • Proven ability to establish consistency of retail experience across a region
  • Experience in strategic planning leading to operational excellence required
  • Must be a highly motivated, enthusiastic team player, driven by creating innovative customer experience
  • Dynamic, driven, energetic, engaging and ability to think analytically and drive for results
  • Ability to build strong relationships with all types of people
  • An innovative thinker who enjoys learning and solving problems
  • Ability to motivate, inspire, and lead a growing team in an ever-changing business environment
28

Retail Director Nike Factory Stores Russia Resume Examples & Samples

  • At least 4/5 years retail field experience of managing a broad portfolio of retail stores
  • International brand experience required
  • Ability to communicate clearly and effectively, with strong influencing skills
  • Ability to build relationships with cross functional teams to drive improvements within the region
  • Fluency in Russian and English essential
29

Retail Director Resume Examples & Samples

  • Delivers strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal merchandise quality and service
  • Drives customer satisfaction and maintains client relationships through rounding
  • Ensures compliance to sanitation, and general workplace safety standards
  • Supervises, staffs, trains, conducts applicable rounding and manages the performance of the department to include the Retail Supervisors and/or front line staff regarding retail operations, including cash handling, merchandising, product presentation, quality and cost control
  • Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding. Identifies Aramark service expansion opportunities
  • Provides overall direction and manages performance for the Retail Managers, Supervisors and/or front line staff, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
  • Develops operational component forecasts and is able to explain variances. Responsible for component's accounting functions
  • Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare food service systems, including cash handling, merchandising, food presentation, quality and cost control
  • Requires a Bachelor's Degree, MBA preferred
  • Requires multi-site Retail Food management experience. The Director will cover multiple locations including cafes, coffee shops/bistros, and convenience locations
  • Requires a minimum 6 years management experience, to include management of staff, in a large food service operation preferably in the healthcare industry
  • Requires working knowledge of food safety, sanitation, and general workplace safety standards; knowledge of Health Department requirements a plus
  • Ability to supervise, staff, train and conduct applicable rounding, and manage the performance of the department staff to include front-line employees regarding retail operations, (cash handling, merchandising, food presentation, quality and cost control)
  • Ability to deliver strong operational performance by executing against Aramark Healthcare and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service
  • Must be proficient with MS Office applications
  • Ability to communicate (both verbal and written) effectively with clients, customers, managers and support staff
30

Retail Director Resume Examples & Samples

  • Develop and maintain consistent communication and rapport with clients and customers to address opportunities and expectations
  • To implement and manage client objectives
  • Provide leadership and direction to meet goals
  • To motivate and develop Sales Managers and Unit Managers
  • To oversee and coordinate retail deployment to maximize retail effectiveness
  • To monitor progress and provide performance data
  • To formally evaluate Sales Managers’ and Unit Managers’ performance on sales and merchandising objectives
  • Perform periodic evaluations on Sales Managers and Unit Managers to continue the development of personnel
  • Assist Market Managers and Sales Managers to develop manpower and staffing plans for retail organizations
  • Analyze manpower planning and deployment with DMS and RW3
  • Recruit and select Retail Sales Managers and Unit Managers
  • Develop retail activity cost analysis to determine profitability of clients
  • Bachelor’s Degree or equivalent experience preferred
  • 5 years of consumer packaged goods experience, including essential account management
  • Sales, Marketing, Merchandising and Administration experience required
  • Good office management and time management skills
  • Ability to exercise influence over people
  • Be able to prioritize multiple demands simultaneously
  • Strong interpersonal and written communication skills, including ability to conduct presentations
  • Proven analytical ability with strong attention to detail
  • Ability to manage a P& L
  • Assertive, decisive, creative, team player and with proven sense of urgency
  • Negotiation skills and ability to delegate
  • Must be proficient in PowerPoint, Word and Excel