Representative, Credit Resume Samples

4.9 (108 votes) for Representative, Credit Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the representative, credit job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
KT
K Towne
Kariane
Towne
759 Rico Stream
Chicago
IL
+1 (555) 130 2806
759 Rico Stream
Chicago
IL
Phone
p +1 (555) 130 2806
Experience Experience
Chicago, IL
Representative, Credit
Chicago, IL
Bins-Deckow
Chicago, IL
Representative, Credit
  • Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collections
  • Research and resolve account problems and discrepancies with sales departments and/or customer
  • Resolve chargebacks and disputed items through contacts in the Billing and/or Sales departments and follow up with customer for prompt collection
  • Receive telephone inquiries and answer routine questions on department policies referring unusual or non-routine matters to supervisor
  • Respond in Spanish internally and externally through written and verbal communications
  • Analyze all divisional customer account set up requests in order to eliminate the risk of duplicate customer codes from being set up
  • Process Canon’s Customer Code new issuance and modification requests on a daily basis
New York, NY
Credit Account Representative
New York, NY
McLaughlin-Steuber
New York, NY
Credit Account Representative
  • Self-manage daily workload to meet individual metrics and departmental accountabilities
  • Processes guarantor refunds on credit accounts created by guarantor overpayment
  • Processes insurance company refunds on credit accounts created by overpayments from insurance companies
  • Provide effective customer service to internal/external customers
  • Communicate with Credit and Sales management regarding collection issues, pending orders, or customer service issues
  • Monitor A/R to ensure receipt of payment within standard or contracted terms
  • Determine root causes of delinquent payments and negotiates payment arrangements
present
Houston, TX
Representative, Credit & Collections
Houston, TX
Green-Rohan
present
Houston, TX
Representative, Credit & Collections
present
  • Monthly reporting on assigned collection schedules and customers
  • Process new customer credit applications and customer reactivations, and submit to Director of Credit for review and approval
  • Initiate refund of credit balances
  • Identify credit risk through customer pay habits, market data & industry trade reports and inform Director
  • Credit approval of new orders
  • Process audit requests
  • Process ACH Auto-Debit transactions
Education Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
The George Washington University
Bachelor’s Degree in Finance
Skills Skills
  • Basic business math and accounting knowledge
  • Knowledge of collection and deduction resolution procedures and proven negotiation skills
  • Demonstrated knowledge and experience in reviewing and interpreting reports and data
  • Ability to follow written procedures
  • Working knowledge of MS Office suite, especially Excel and Access
  • Ability to multi-task under pressure
  • Strong verbal and written communication skills
  • Detail-oriented with an awareness and focus toward continual process improvement
  • Excellent written and verbal communications skills
  • English
Create a Resume in Minutes

8 Representative, Credit resume templates

1

Representative, Credit Resume Examples & Samples

  • Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collections
  • Coordinate / assist in the application of check, wire transfer, and credit card payments with the accounts receivable department to ensure proper application
  • Resolve chargebacks and disputed items through contacts in the Billing and/or Sales departments and follow up with customer for prompt collection
  • Receive telephone inquiries and answer routine questions on department policies referring unusual or non-routine matters to supervisor
  • Respond in Spanish internally and externally through written and verbal communications
2

Representative, Credit Resume Examples & Samples

  • Analyze all divisional customer account set up requests in order to eliminate the risk of duplicate customer codes from being set up
  • Process Canon’s Customer Code new issuance and modification requests on a daily basis
  • Work directly with Logistics to develop and coordinate freight forwarders and consignees for international customers
  • Ensure the accurate creation and maintenance of the Customer Code population by working with the Sales and Credit Departments to verify all documentation supplied is correct and uploaded into the database
  • Ensure that the set-up of customer accounts is in accordance with denied party listing processes
  • Resolve charge backs and disputed items through internal contacts and follow up with customer for prompt collection
  • Coordinate/assist in the application of check, wire transfer and credit card payments with the accounts receivable department to ensure proper application
  • Track and submit for write off any bad debt items. This includes uploading all documents into database and legal review system
  • Request and obtain tax exempt certificates from customers via email or fax and updating the system
  • General office duties and projects as required by supervisor
  • High School degree or equivalent. Some College is preferred
  • Effective PC Skills necessary, including knowledge of spreadsheet, word processing and communication software through Windows platforms
  • Strong interpersonal skills and ability to work under pressure needed
3

Standby Letters of Credit & Guarantees Representative Resume Examples & Samples

  • Post-secondary school or university degree
  • 2 to 5 years of related or industry experience required (would be an asset)
  • In-depth knowledge of international rules and practices , governing Standby Letters of Credits and Guarantees
  • Solid understanding of risk and regulatory requirements of the role
  • Effective prioritization skills
4

Credit Account Representative Resume Examples & Samples

  • Review and resolves pending orders
  • Monitor A/R to ensure receipt of payment within standard or contracted terms
  • Process credit card payments
  • Process letters of credit for payment
  • Prepare check requests for payments to customers
  • Determine root causes of delinquent payments and negotiates payment arrangements
  • Recommend suspension of product shipment or other appropriate action when necessary
  • Communicate with Credit and Sales management regarding collection issues, pending orders, or customer service issues
  • Provide effective customer service to internal/external customers
  • Self-manage daily workload to meet individual metrics and departmental accountabilities
  • Other projects and duties as assigned
  • Demonstrated knowledge and experience in reviewing and interpreting reports and data
  • Knowledge of collection and deduction resolution procedures and proven negotiation skills
  • Basic business math and accounting knowledge
  • Detail-oriented with an awareness and focus toward continual process improvement
5

Customer Credit Management Representative Resume Examples & Samples

  • Under Limited supervision, and in accordance with all applicable federal, state and local laws/regulations and the Company’s policies, procedures and guidelines, this position
  • Proactive Portfolio Account Management (invoice to collection activities) -- to include accounts receivable collections, claims identification, resolution, credit card, credit hold process, offsetting, overpayment, unearned cash discount, duplicate deductions, write-offs (based on approved limits), releasing customer held orders (suspensions), customer chargebacks and all other discrepancies that occur on customer invoices
  • Makes some decisions regarding credit extensions and implemented; conduct customer on-site visits as required to drive favorable business/financial results; customer correspondence (internal/external), via fax and e-mail and customer phone calls to minimize past due receivables and build a favorable financial relationship with the customer
  • Employ collection techniques as needed to secure payment from customers
  • Provides clear and accurate (right account numbers, right dollar values, right invoice numbers, etc), direction to Transactions Associate to issue credit adjustments to finalize the “claims resolution” process. All of the above done in accordance with JJHCS policies and procedures as well as Corporate Auditing guidelines
  • Understanding/utilization of basic financial statement analysis (D&B, Credit Risk Monitor, etc. to assess potential bad debt accounts
  • With an understanding of Supply Chain processes and Process Excellence tools and methodology, demonstrate the ability to identify the point at which a problem occurred and select the appropriate process and stakeholders to achieve optimal resolution (i.e., our stakeholders are not impacted in a negative way by decisions made)
  • This may include an analysis of the data/trends, root cause identification and collaborate with key stakeholders to create appropriate action plans to remove barriers to payment
  • Identifies opportunities for process improvements that will increase efficiency of workflow through the department and/or work towards achieving the goal of the department (reduction in DSO, improved customer satisfaction, cost reduction, risk mitigation, compliance)
  • Customer risk identification, where possible
  • Demonstrate proactive risk management by utilizing AR systems/statements, calculate and understand customer’s balances, assess risk and make recommendations to management for company intervention/execution
  • Maintain required compliance documentation (TRIM)
  • Performs other related duties as required (Project Work)
  • Bachelor’s Degree is required. A Degree in Accounting, Finance, or Business is preferred
  • Three (3) + years’ experience in Accounts Receivable and/or Collections is required
  • Project management experience and PE Experience is preferred
  • Strong influencing and negotiation skills is required
  • Excellent communication skills (both verbal and written) – ability to communicate complex issues in a clear manner to ensure positive impact is required
  • Intermediate financial analytical skills (ability to utilize AR systems and statements; ability to calculate/understand customer’s balance, assess risk and make recommendations for execution) is required
  • Working knowledge of Process Excellence tools and methodology to drive to results/process improvements is preferred
  • Strong collaboration skills to partner with internal organizations (i.e., Field Sales, Contracting, Order Management, Memphis Logistics Center, etc.) is required
  • Working knowledge of required systems: Microsoft Office Suite (Word, Excel, PowerPoint), AR, etc.) is required
  • Strong product and customer knowledge is preferred
  • Strong problem solving and decision making skills is required
  • SAP, JDE and AS400 is preferred
  • This role requires Domestic travel up to 10% of the time
  • Physical Demands
  • The work environment is a normal office setting
  • The physical demands described here are representative of those an employee encounters to successfully perform the essential functions of this job
  • While performing the duties of this job, the employee is regularly required to sit and work at a computer for long periods of time
  • The employee must be able to lift or move up to 25 pounds
  • The employee must have the ability to operate a phone, computer, and fax machine.Accounts Receivable
6

Credit Resolutions Representative Resume Examples & Samples

  • Intermediate understanding of Hospital Billing requirements (Universal Billing form)
  • Intermediate understanding of Medicare regulations preferred
  • Intermediate to ability to handle large volume with excellent quality
  • HS Diploma or equivalent, required
  • 3-5 years in a Hospital Patient Financial Services department
7

Credit Granting Representative Resume Examples & Samples

  • Answer phone calls from sales associates and customers, including referral, check, lookup, guideline increase, adding an account type, pre-approval and maintenance calls; take appropriate action according to the type of call; maintain professional conversation with sales associates and customers and provide good customer service
  • Complete account maintenance, address changes, lost/stolen reports, and returned mail updates
  • Obtain and analyze credit bureau information; verify employment and income; ensure compliance to adverse action; open new account types; work the mail/phone queues; assist in special projects
  • Input customer data; interpret, analyze and investigate customer information returned from the credit bureau using established CG criteria; maintain professional conversation with sales associates and customers and provide good customer service
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; ability to speak effectively before groups of customers and employees of the organization
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs
  • Ability to solve practical problems and work with a variety of concrete variables in situations where only limited standardization exists; interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to provide outstanding customer service to external and internal customers on a consistent basis; computer navigation and keyboarding skills; telephone etiquette skills; typing and CRT/PC experience; proficiency in Microsoft Office (Excel, Word, PowerPoint)
8

Seasonal Credit Granting Representative Resume Examples & Samples

  • Answer and resolve issues regarding billing inquiries such as payments, returns, internet purchase status, and sales
  • Complete various Credit Customer Service functions based on business needs
  • Open calls according to department procedure; identify the customer’s needs; perform suggestion selling; close the sale and follow-up; demonstrate knowledge of all lines of bedding
  • Provide customer service for delivery and merchandise order issues
  • Initiate, participate in, and complete special projects that enhance the overall performance of the department; participate in continuous product information training
  • Answer questions and resolve issues for customers over the phone including furniture inquiries, deliveries, returns, and exchanges
  • Complete essential Furniture and Bedding customer service functions
  • Cross train on department functions
  • Decision accounts via the judgmental queues or reports
9

Standby Letters of Credit & Guarantee Senior Service Representative Resume Examples & Samples

  • Product & Process
  • Good knowledge of standard desktop applications used by the business unit
  • Good written and oral communication skills
10

Credit Management Representative Resume Examples & Samples

  • Evaluate credit risk, set credit limits, and analyze customers' financial statements
  • Release orders within scope of authority
  • Work on the implementation and maintenance of the Global Credit Policy/Model/Tool
  • Respond to specific questions from local organizations, customer service, compliance and other stakeholders
  • Produce routine reports and work with them
  • Proactively suggest ideas to improve and automate processes
  • Perform periodical credit limit reviews
  • Prepare data for audit requests during quarterly/annual reviews
  • Are fluent in English and another language (German, French, Spanish, Italian, Dutch,…)
  • Hold a university degree in Finance / Business administration
  • Have at least 2 years of experience in a similar job in finance / accounting
  • Are proficient in MS Excel and other ERP (e.g. JDE, SAP)
  • Have good organizational, written and verbal communication skills (ready to jump into a phone call using the required local language)
  • Have strong analytical skills and an eye for detailAccounts Receivable
11

Representative, Credit Resume Examples & Samples

  • Review accounts payables
  • Coordinate communications between customers, sales, & operations management
  • Responsible for the maintenance and security of customer files in compliance with Records Retention policies
  • Provide communication for sales and marketing between customers, & territory managers. Perform as work as assigned by supervisor
  • Perform all work in complete compliance to safety rules and company policies
  • Serve as the liaison between customers and regional credit office
  • Effectively represent the company’s best interest with customers
  • Assist with the investigation of customer complaints
  • Manage time effectively to schedule and prioritize assignments. Manage time and tasks when dealing with emergencies
  • Process incomplete information, conflicting large amounts with an analytical approach
  • An associates degree in a related area (finance, sales, marketing, communications, social sciences) or two to three years of related experience
  • Proficient in business systems (excel, word, lotus notes, etc.) Possess analytical, problem-solving and organizational skills. Must be detail oriented and accurate with an ability to handle large volumes of data entry
  • Ability to communicate effectively both orally and in writing to employees and others. Maintain confidentiality in daily operations. Perform duties in a professional manner. Possess a valid drivers license and ability to travel as needed
12

Temp Credit & Collection Asst Representative Resume Examples & Samples

  • Complete various collection activities including, but limited to: the examination of residential and commercial accounts previously shut-off for non-payment, active and broken payment arrangements, security deposit requests
  • Generate orders, reports, etc., necessary in connection with assigned work, such as active orders, inactive orders and other work related to Inbound Collection calls
  • Perform other similar or less skilled related work related to the Collection Call Center, as directed
  • Must have a minimum of a high school education, or equivalent business experience
  • Must have exceptional poise and tact, as indicated by the ability to handle routine contacts in a pleasant and courteous manner and to explain procedures related to the work of Customer Services Business Unit
  • Must be generally familiar with the more commonly used electric and gas appliances
  • Must be neat and accurate in work as indicated by the ability to compile data and to prepare orders, forms, and statements which are used without independent check
  • Must be able to understand, transmit, and apply oral and written instructions
  • Must possess excellent communication and telephone skills, strong keyboard skills along with the knowledge of computers. Must have flexible availability and must satisfactorily pass designated tests
  • Must pass all applicable hiring tests
13

Credit Card Representative Destin Resume Examples & Samples

  • 1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
  • 5) Assist customer with completion of the BPS credit card application
  • 8) Aware of advertised sales
  • 9) Current on location of all merchandise within the store
14

Customer Credit Management Representative Resume Examples & Samples

  • Proactive Portfolio Account Management (invoice to collection activities) -- to include accounts receivable collections, claims identification, resoloution, credit card, credit hold process, offsetting, overpayment, unearned cash discount, duplicate deductions, write-offs (based on approved limits), releasing customer held orders (suspensions), customer chargebacks and all other discrepancies that occur on customer invoices
  • Makes some decisions regarding credit extensions and implemented; conduct customer on-site visists as required to drive favorable business/financial results; customer correspondence (internal/external), via fax and e-mail and customer phone calls to minmize past due receivables and build a favorable financial relationship with the customer
  • Provides clear and accurate (right account numbers, right dollar values, right invocie numbers, etc), direction to Transactions Associate to issue credit adjustments to finalize the “claims resolution” process. All of the above done in accordance with JJHCS policies and procedures as well as Corporate Auditing guidelines
  • A Bachelor’s Degree is required
  • A Degree in Accounting, Finance, or Business is preferred
  • A minimum of 1 years of experience in Accounts Receivable and/or Collections is required
  • Project management experience and Process Excellence is preferred
  • Working knowledge of required systems: Microsoft Office Suite intermediate to advanced. (Word, Excel, PowerPoint), AR, etc.) is required
  • This role will be based in Piscataway, NJ.7296170407
15

Temporary Credit Services Representative Mena Resume Examples & Samples

  • Bachelor degree in Accounting or Finance
  • Fluency in oral and written English
  • Strong knowledge in Microsoft Office, mainly Excel
  • Ability to multitask and work under pressure
  • Inclined to innovation and broad-mindedness
16

Credit Union Representative Resume Examples & Samples

  • Greets and welcomes members to the credit union in a courteous, professional and timely manner, providing prompt, accurate and efficient member transactions
  • Maintains an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintains an up-to-date and comprehensive knowledge on all related policies, procedures, and rules and regulations, including robbery procedures
  • Performs all teller related duties; including deposits, withdrawals, loan payments, and inquiries. Also performs account openings. Reconciles teller work and prepares deposit for bank
  • Promotes, explains, issues and cross-sells other credit union services such as electronic services, and debit cards. Attends to all telephone inquiries and transaction requests from members
  • Receives loan and other payments and ensures accuracy when posting to the computer. Assists the Assistant Manager with member lending activity, including accepting applications, processing loan requests, and disbursing approved loans
  • 1-3 years related work experience required
  • Basic familiarity with computers. Ability to navigate at a basic level within web-based applications
  • Problem Solving:Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements
  • Independence of Action:Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager
  • Written Communications:Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions
  • Customer Service:Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner
17

Credit & Collections Account Representative Resume Examples & Samples

  • College or business school/education in finance preferred
  • Minimum 1-2 years experience in credit and collections
  • Strong knowledge of basic accounting
  • Ability to learn quickly a multitude of traffic, billing and collection softwares
  • Excellent interpersonal skills for interacting with multiple businesses
  • Project management and ability to meet deadlines
18

Representative, Credit & Collections Resume Examples & Samples

  • This role will be responsible for ensuring the collection of customer accounts receivable balances, and ensuring prompt payment from customers via phone, email & other methods
  • Credit approval of new orders
  • Reconcile account discrepancies and deductions through concise research and communication with customers, Sales, Customer Service & other functional areas
  • Initiate refund of credit balances
  • Identify credit risk through customer pay habits, market data & industry trade reports and inform Director
  • Monthly reporting on assigned collection schedules and customers
  • Process audit requests
  • Process ACH Auto-Debit transactions
  • Application credit documents and unapplied cash
  • Process new customer credit applications and customer reactivations, and submit to Director of Credit for review and approval
  • Pull trade reports from market sources and maintain records within source portal
  • Review master data for corrections
  • Recommend revision to ‘Bill To’ records to inactive status based on account dormancy
  • Interphase between Credit Team and Master Data Team to effect set-up of new customers & maintain customer master data records as required
  • Submit and maintain department contracts within shared drive
  • File bond notices and track status
  • Reply to trade reference requests
  • Strong customer service background, experience with maintaining and collecting accounts receivables required
  • Prior experience with JD Edwards or SAP preferred
  • Experience reviewing financial statement & ratios beneficial
  • Experience with international customers, letters of credit and surety bonds is beneficial
  • Must possess excellent organizational and communication skills
  • Self-motivated and detailed oriented
  • Excellent written, verbal and interpersonal skills to effectively work with individuals both inside and outside the company
  • Experience with MS Outlook, Word and Excel required
19

Credit Account Representative Resume Examples & Samples

  • 2 years of experience in account follow-up and collections
  • CRT 10 key calculator by touch and typing skills
  • Processes guarantor refunds on credit accounts created by guarantor overpayment
  • Processes insurance company refunds on credit accounts created by overpayments from insurance companies
  • Applies appropriate adjustments to resolve credit accounts
  • Documents all activity online appropriately
  • Responds to all correspondence relating to requests for refunds
  • Documents all accounts appropriately for productivity reporting
20

Credit Balance Representative Resume Examples & Samples

  • Review credit balances to assess whether a refund is applicable based on the accuracy of billing, insurance payments, contractuals and adjustments.Complete all appropriate documentation to support each refund for approval according to departmental policy
  • Determines reason for outstanding credits and recommends resolutions
  • Meets productivity standards and achieves benchmarks as they pertain to job responsibilities
  • Review each payer and the contract guidelines for refund timelines
  • Appeal any correspondence request for refunds that are inappropriate
  • Document all accounts with detail note of action taken to resolve credit balance
  • Be able to identify orders of insurance
  • Verify accuracy of adjustments posted to the account prior to initiating a refund; including UCR guidelines
  • Able to review electronic and manual payer EOBs to determine contractual, denials, adjustments, and patient responsibility
  • Print all backup documentation associated with refund
  • Make copies of all pertinent information for the refund to be mailed with the refund check
  • Timely mail all refund checks
  • Accurately and timely log refund batches on daily refund spreadsheet
  • Completing payment transfers, and correcting adjustments
  • Must be proficient with excel, work, and working multiple data bases
  • 10-key calculator and basic Accounting mathematics
  • Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to calculate figures and amounts such as discounts and percentages
  • The ideal candidates must have 2-3 years healthcare experience in a hospital setting
21

Credit Services Representative With German Resume Examples & Samples

  • High volumes of telephone calls expected
  • Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
  • Analysis of credit reports in order to assess credit risk and make necessary recommendations to the business
  • Ad-hoc request to work on projects/jobs within the SSC finance team
22

Credit Services Representative With Polish Resume Examples & Samples

  • Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution
  • Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact
  • Preparing reports to aid management and perform account and customer conciliations as necessary
23

Senior Credit Portfolio Representative Resume Examples & Samples

  • Minimize the DSO metric by developing and maintaining diligent credit worthiness processes and an effective, disciplined A/R collection framework. Establish and enforce credit terms for all customers
  • Responsible for reviewing and approving requests for credit lines for new and existing customers, along with verifying necessary support related to credit line changes
  • Develop effective relationships with all relevant internal customers. Provide pertinent value-added information and instruction on a timely basis to sales and management
  • Develop expertise in construction laws, bonding issues and builders lien policies
  • Understand and provide solutions to balance the goal of maximizing sales while minimizing credit risk
  • Cultivate and maintain enduring relationships with external customers to enhance customer retention. Where open account sales are too risky, develop alternative methods to sell marginally qualified customers on risk mitigating terms. Minimize bad debt write offs
  • Interface with sales / management to communicate situations impacting prompt customer payment due to operational issues
  • Responsible for handling complex reconciliations within your portfolio
  • Prepare various weekly, monthly and quarterly credit related reports
  • Assist in special projects